Premiere Pro CC could not find capable Video Module
Hello, I have looked all over for the answers to this problem and nothing I have found all over the forums is working. Here is what my system is:
CPU: Intel i7 960
24GB RAM
GPU: Quadro 4000
I have the latest drivers for the Quadro which I updated after I suddenly got this error I think after I did the latest CC Update.
The error is: Adobe Premiere Pro could not find any capable video play modules. Please update your video display drivers and start again.
I have only seen people that have AMD/ATI cards get this error or people that have the switching technology in laptops.
I have done the following:
Updated Video Card Drivers
Run As Administrator
Checked to Make Sure My Card Was In The Supported Cards List (I already knew it was because everything worked before.)
I don't know what my next options are. I have a lot of work to get done too so I need to get this working. Any help will be much appreciated. Thanks!
Hello, I had the same problem. Even after a new installation.
Solution: Media Player update as well as VLC Media Player from the original website installed. (Http://www.videolan.org/) then reboot. Now everything works. The problem was probably missing video codecs
Similar Messages
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Could not find capable video play module
Help...
I have a 2011 Macbook Pro. Using Bootcamp , I5 processor and 8 gig ram with the onboard intell graphics. I just upgraded to Premier CS6 for windows 7 and get that message everyone else is talking about "could not find video play modules".
Any suggestionsSee this document and try the solutions that it proposes:
http://bit.ly/Mur4jo
Error: "Premiere Pro could not find any capable video play modules" -
Premiere Pro cc 2014 not find any capable video play modules
French version :
bonjour j'ai installer première pro cc 2014 avec les dernières mise à jour en date je ne parviens pas à le démarrer j'ai essayer toute les solution en commencant par desinstaller propement les drivers de ma carte graphique avec l'outil de netoyage fournit par amd, réinstaller première pro cc 2014, j'ai même vérifier la configuration du bios. rien n'y fait j'ai toujours cette erreur "Premiere Pro could not find any capable video play modules"
carte graphique: sapphire radeon hd 6950
carte mère : asus p5ql pro
English version :
hello I install premiere pro cc 2014 with the latest update in time I can not start I tried all the solution starting with propement uninstall the drivers for my graphics card with the tool cleaning provided by amd reinstall premiere pro cc 2014, I even checked the bios configuration. nothing happens I always have this error "Premiere Pro could not find Any video can play modules"
graphics card: sapphire radeon hd 6950
Motherboard: Asus P5QL pro
report error :
Nom du journal :Application
Source : Windows Error Reporting
Date : 13/11/2014 10:02:21
ID de l’événement :1001
Catégorie de la tâche :Aucun
Niveau : Information
Mots clés : Classique
Utilisateur : N/A
Ordinateur : Mixta
Description :
Récipient d’erreurs 85962806217, type 4
Nom d’événement : APPCRASH
Réponse : Non disponible
ID de CAB : 0
Signature du problème :
P1 : Adobe Premiere Pro.exe
P2 : 8.1.0.81
P3 : 5426694c
P4 : dvaui.dll
P5 : 8.1.0.81
P6 : 54263f06
P7 : c0000005
P8 : 0000000000187a68
P9 :
P10 :
Fichiers joints :
C:\Users\Mixta971\AppData\Local\Temp\WER28FC.tmp.WERInternalMetadata.xml
Ces fichiers sont peut-être disponibles ici :
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_Adobe Premiere P_a9de66cfad22891274ed6b2ad373c3cc8e66213_fea0d0c4_18cc8331
Symbole d’analyse :
Nouvelle recherche de la solution : 0
ID de rapport : b8897a65-6b13-11e4-be97-90e6ba56758e
Statut du rapport : 0
Récipient avec hachage : 0556574ab858e5348b9b17772269773f
XML de l’événement :
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Windows Error Reporting" />
<EventID Qualifiers="0">1001</EventID>
<Level>4</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2014-11-13T09:02:21.000000000Z" />
<EventRecordID>35631</EventRecordID>
<Channel>Application</Channel>
<Computer>Mixta</Computer>
<Security />
</System>
<EventData>
<Data>85962806217</Data>
<Data>4</Data>
<Data>APPCRASH</Data>
<Data>Non disponible</Data>
<Data>0</Data>
<Data>Adobe Premiere Pro.exe</Data>
<Data>8.1.0.81</Data>
<Data>5426694c</Data>
<Data>dvaui.dll</Data>
<Data>8.1.0.81</Data>
<Data>54263f06</Data>
<Data>c0000005</Data>
<Data>0000000000187a68</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
C:\Users\Mixta971\AppData\Local\Temp\WER28FC.tmp.WERInternalMetadata.xml</Data>
<Data>C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_Adobe Premiere P_a9de66cfad22891274ed6b2ad373c3cc8e66213_fea0d0c4_18cc8331</Data>
<Data>
</Data>
<Data>0</Data>
<Data>b8897a65-6b13-11e4-be97-90e6ba56758e</Data>
<Data>0</Data>
<Data>0556574ab858e5348b9b17772269773f</Data>
</EventData>Hi Delarey,
Please go to the following location and rename the folder to old_folder name
User/user library/Application Support and rename Adobe folder
User/user library/Preferences and rename the Adobe folder
Then go to Documents folder and Go to Adobe/Premiere pro/8.0 and rename 8.0 folder
Make sure that you are in user library if you are not sure check the link below.
Access hidden user library files | Mac OS 10.7 and later
Regards,
Vinay -
Error launching Premiere Pro CS6 due to non-capable video drivers
Premiere Pro not finding any capable video drivers. I am newly subscribed to the CS6 Creative Cloud and using a brand new Toshiba i7 windows laptop. When I try to launch Premiere Pro, I get the error message -" could not find any capable video display modules. Please update your video display drivers and start again." This is the only/first Adobe program that I have installed so far besides the Adobe Application Manager on this machine. I believe the i7 controller should be able to handle this. What next?
More hardware information needed... ESPECIALLY the brand/model graphics adapter in that laptop, and the driver version
Read http://forums.adobe.com/message/4200840
Also, some laptop information...
For effective HD video editing, a laptop with the following
-at least the Intel sandy bridge 2720 or 2820 quad processor
-1280x900 display with OpenGL 2.0-compatible graphics card
-and 8 or 16 gig ram and Win7 64bit Pro
-and 2 internal 7200 HDDs minimum
Does your graphics adapter "card or motherboard chip" and display match what I bolded?
Dual laptop video http://forums.adobe.com/thread/1001579
-Use BIOS http://forums.adobe.com/thread/1019004?tstart=0 -
Premiere pro CC can not find video player
Premiere pro can not find video player?
The systeem is a PC with windows 8.1 and an GTX 680 GPU
I have download the newst driver from Nvidea (331.82) but it wil not works.
What is missing in the picture?I don't think I've ever seen that error message. Try this:
https://blogs.adobe.com/genesisproject/2011/02/premiere-pro-cs5-maintenance-two-great-tips .html -
Premiere Pro CS5.5 Not Showing Correct Video in Sequence - URGENT
I have been working on a film that I need out by next Wednesday and for some reason Premiere is showing the WRONG videos in the timeline/viewer. I have done numerous edits in After Effects via Adobe Dynamic Link. It replaces other video with random clips I've done edits to in After Effects via Adobe Dynamic Link instead of the correct video file, either edited in After Effects via Dynamic Link or just a plain video clip without editing in After Effects. This is extremly frustrating in that I have to have the film out by next week and this has never happened before! Any response is welcome!!
when I try to open a changed name comp in After Effects, it automatically directs me to another project and I didn't even click open
Do you have multiple AE projects that contain comps with the same name? For example: Project01 contains comp01, and Project02 also contains comp01? If so, you'll have to sort that out as well. Give the projects and the comps in them unique names if they will all be used in the same Premiere Pro project.
Consider using a single AE project that contains all your linked comps -- it will make the Replace With After Effects Composition command in Pr less useful, but it may help simplify and organize things overall.
Once all of your AE projects and comps are re-named, you may have to go through your Pr project and manually re-link all of the AE comps. Maybe I shouldn't have said "everything will sort itself nicely".
Jeff -
I updated to Premiere Pro CC 2014, all the other Adobe CC 2014 software works great, but Premiere doesnt even load. The starting page (frame) comes up - my whole computer slows down and after a minute or two it crashes completely and comes up with the message : "Adobe Premiere Pro could not find any capable video play modules. Please update your video display drivers and start again."
I'm running a macbook Pro 15" (2014) with 16GB RAM and 760GB SSD.
PLEASE HELP!Hi Delarey,
Please go to the following location and rename the folder to old_folder name
User/user library/Application Support and rename Adobe folder
User/user library/Preferences and rename the Adobe folder
Then go to Documents folder and Go to Adobe/Premiere pro/8.0 and rename 8.0 folder
Make sure that you are in user library if you are not sure check the link below.
Access hidden user library files | Mac OS 10.7 and later
Regards,
Vinay -
"could not find any capable video play modules" on Premiere Pro CC 2014
Hello
I am just recently subscribed to Creative Cloud.
After I download Premiere Pro CC, I got a start-up error "could not find any capable video play modules" while there is no problem with After Effect CC and SpeedGrade CC
For the first few time, I did successfully launch Premiere Pro CC by launching SpeedGrade first
However it doesn’t work now. In the meantime, Photoshop CC, Lightroom CC also work fine.
My situation is very similar to https://forums.adobe.com/thread/1420782
The start-up error pops-up when the launching process is stuck at “ImporterQuickTime.prm”
I am really disappointed as I finally joined CC for Premium Pro but it fails to launch.
I have spent days searching on Google for solution, of course I did see the Adobe FAQ at https://helpx.adobe.com/premiere-pro/kb/error---preludevideo-play-modules.html but none of them works to me.
So far I have tried
erasing the Temp files of my PC
updating my graphic card’s driver to the latest version,
reinstalling Premiere Pro CC
But it is still not working at all.
Here’s the spec of my PC:
Motherboard: AsRock Extreme4 970
CPU: AMD Phenom II X6 1090T
Graphic Card: MSI N670GTX Power Edition (nVIDIA GTX 670)
RAM: 12GB DDR3
OS: Windows 7 64bit Home Premium
Interestingly, Premiere Pro CC works without any error on my Acer V5-571G laptop with Win8.1 64 bit.
But the performance is unacceptably low during editing so I’m still hoping to use Premiere Pro on my desktop instead.
Can anyone help me.?http://helpx.adobe.com/premiere-pro/kb/error---preludevideo-play-modules.html
What is the screen size, in pixels x pixels of your laptop?
Did you read the computer requirements before trying to run PPro? -
I have administrator rights to the computer. The drivers are up to date. But I am still getting the error message "Adobe Premiere Pro could not find any capable video play modules. Please update your video display drivers and start again" when opening Premier Pro CS5.5. This appears to have happed after I upgraded to Mac OS 10.10.2.
Anyone?
ThanksHi Stan.
I had the same problem as you did though I am using Adobe CC. I saw nobody replied to you so perhaps my eventual success on my later version may have applications to the error on your version.
Anyhow, I did all the suggestions found here (Error "Premiere Pro could not find any capable video play modules" | Startup ) first and updated my NVidea card to no avail. Eventually what did the trick was this...
After mucking about with the video card, I said "OK lets just have a go at Premiere itself." So I uninstalled Premiere CC and reinstalled it. Now for some reason it didn't give me the latest patch but a slightly earlier version than the current one but lo and behold it was fine with the video card again. I was able to get my friend's video imported and quickly edited but then was having some issues with exporting where it would hang up but I went into Adobe Media Encoder and exported it there without a care. That task out of the way, I then went and made the update to the latest patch and it works perfectly fine - no video driver issues.
So short of it is this - if you've updated your drivers, perhaps what you could try uninstalling and reinstalling Premiere.
Let me know if this works.
Cheers and good luck -
Hola: Después de haber estado leyendo bastante acerca del error
Adobe Premiere Pro no pudo encontrar ningún módulo capaz de reproducir vídeo. Actualice los controladores de visualización de vídeo y vuelva a empezar.
No he encontrado ayuda sobre cómo solucionar este problema en un ordenador Mac Book Pro dotado de tarjeta gráfica Intel Iris Pro 1536 MB.
¿Podría alguien ayudarme a solucionarlo?
Muchas gracias.
Hello: After having reading a lot about this error:
Premiere Pro could not find any capable video play modules
I haven't found any help about how to solve this problem on a Mac Book Pro computer with an Intel Iris Pro 1536 MB graphic card.
Can anybody help me to solve it?
Thank you very much.Dual video problems - Do you have dual graphics adapters?
IF YES, read below
-http://helpx.adobe.com/premiere-pro/kb/error---preludevideo-play-modules.html
-http://forums.adobe.com/thread/1001579
-Use BIOS http://forums.adobe.com/thread/1019004?tstart=0
-link to why http://forums.adobe.com/message/4685328
-http://www.anandtech.com/show/4839/mobile-gpu-faceoff-amd-dynamic-switchable-graphics-vs-n vidia-optimus-technology/2
-Mac Utility for dual adapters http://forums.adobe.com/thread/1017891?tstart=0 -
Premiere Pro could not find any capable video...
And yes:
I tried everything what was suggested at this Page:
Error "Premiere Pro could not find any capable video play modules" | Startup
So...
Yesterday everything was fine, today nothing works...
I can't start Premiere Pro CC, After Effect CC and the Media Encoder CC as well Audition CC starts after feeling hours of time...
Can anybody help me?
System Information:
OS: Win 7 64-bit Pro
CPU: Intel Core i7-4790K Box, LGA1150
Mainboard: ASRock Fatal1ty Z87 Killer, Sockel 1150, ATX
GPU: ASUS GTX770-DC2OC-2GD5 DirectCU II OC, GeForce GTX 770, 2GB GDDR6
SSD: Samsung SSD 840 Pro 128GB
HDD: WD Black 1TBHi ml-learningby,
Have you tried updating your GPU drivers?
Thanks,
Kevin -
"Adobe Premiere pro could not find any capable video play modules"!!!
premiere pro cs6 tells me thatit "could not find any capable video play modules" and tells me to update my video display drivers(they are of the latest version - I checked)-. I have AMD RADEON HD 6750 with 1GB dedicated RAM. What do I have to do to make premiere pro cs6 work?
http://helpx.adobe.com/premiere-pro/kb/error---preludevideo-play-modules.html
-
During start up of Adobe Premiere Pro CS6, I get the following error message. "Adobe Premiere Pro could not find any capable video play modules. Please update your video display drivers and start again." This does not occur on After Effects, and the program runs successfully. Premiere Pro will not open, and in the start up window the last thing the status line states before the error message occurs is: "Loading ImporterQuikTime.prm"
I have added an NVidia GPU card to my system and have installed the latest video drivers from the NVidida website (GeForce 310.70). This did not help. I have QuikTime on my computer, but am not sure if it needs to be in a certain file location.
I have also gone in to BIOS after installing the GPU and disabled internal graphics, but that did not help either. Not sure what to do next. Any suggestions?
Thank you,
RhoadmanThank you everyone for the replies. Although I don't have a laptop, the following seems to work.
Solution 1
On Windows 7, right-click the shortcut to Adobe Premiere Pro, and choose Run as Administrator.
Using this method, Premiere Pro opened successfully. Using the shortcut directly, the error persists. It looks like we will just have to open the program using this method.
Many thanks for the replies. -
I have a late 2013 MacBook Pro Retina with NVIDIA GeForce GT 750M 2048 MB.
Ever since the Premiere CC 2014 update, on launch, I get this error right after it shows "ExporterQuickTimeHost.bundle" loading (I tried removing this, but it still did it, so I don't think it has anything to do with the QuickTime plugin):
Adobe Premiere Pro Startup Error
Adobe Premiere Pro could not find any capable video play modules. Please update your video display drivers and start again.
I never got this in the CC version. I have the latest CUDA driver: version 6.0.46 & GPU Driver: version 8.26.21 310.40.35f08
The computer is unusable for about 4-5 mins after this happens until it all clears up. This whole process takes up 7-8 mins!
This same thing also happens with Prelude CC 2014.
If anyone knows what's going on I would be very grateful.
Thanks, MazI found a solution that worked for me. Seems to be a permissions problem. Here's the solution I found (found it here: CC 2014 startup issues : Adobe Premiere Pro):
In the finder menu click and hold on the GO menu. Hold the option button and the User library will show up. Click the User Library.
In that folder go to preferences and find the adobe folder.
Right click on adobe folder and click get info.
In the Sharing & Permissions section there should be three names.
All should say Read & Write next to them.
Unlock the lock, switch them all to read and write.
Then click on the little gear directly under the names or to to the left of the lock and in the pulldown click on "apply to enclosed items.
Then lock the lock again.
Now go to your OS Hardrive and click on Users, your user name, Documents.
Find the adobe folder there.
Right click on adobe folder and click get info.
In the Sharing & Permissions section there should be three names.
All should say Read & Write next to them.
Unlock the lock, switch them all to read and write.
Then click on the little gear directly under the names or to to the left of the lock and in the pulldown click on "apply to enclosed items.
The lock the lock again.
Wait 1 minute. Then launch Premiere.
This fixed it for me. -
Premiere CC/Nvidia Card - could not find any capable video play modules
I just purchased a new Toshiba x75 Qosmio laptop with an Intel HD Graphics 4600 and Nvidia 770M graphics card.
Specs:
Windows 8.1 x64
Intel i7-4700MQ 2.4Ghz
16GB Ram
2 500GB @ SATA 7200RPM
I have CS5 and wanted to use Premiere CC. Downloaded PPCC from Cloud and opened a few projects made on CS5 a couple time s. Had to add card to notebook for the better faster CUDA card to be recognized and all was fine. a few restarts later I recieved an error "Could not find any capable video play modules" and haven't been able to open PPCC since. It stops on Vignette.aex.
Opening Premiere CC was obviously using the intel card, which I I wanted to use the Nvidia so I assigned the better 3GB memory card to PPCC. I was able to open it a few times after.
I've tried:
Uninstalled and installed PP CC several times.
Uninstalled and installed Nvidia 770M driver several times. updated 770M driver several times.
changed "use as Administrator"
adding GeForce GTX 770Mcards" this had to be done to AFX and other programs. It was even recognized in Premiere while I could still open the program (before error started)
tried changing "Compatability" to different previous versions of Windows (found some fixes on adobe threads)
clearing "Profile-username" in "Documents/Adobe/PremierPro/Profile"
I have read all over Adobe forums, searched google and you tube, and this is a problem that's ongoing. I have not been able to find a definate answer from adobe or anyone else. Seems people are just throwing ideas out there and some work and some never get their issue resolve and give up. This does not help me resolve the issue and I need a list of To Do's that will help me resolve this issue right away, Please.>Intel HD Graphics 4600 and Nvidia 770M
Dual video problems
-http://helpx.adobe.com/premiere-pro/kb/error---preludevideo-play-modules.html
-http://forums.adobe.com/thread/1001579
-Use BIOS http://forums.adobe.com/thread/1019004?tstart=0
-link to why http://forums.adobe.com/message/4685328
-http://www.anandtech.com/show/4839/mobile-gpu-faceoff-amd-dynamic-switchable-graphics-vs-n vidia-optimus-technology/2
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