Premiere Pro CC crash on launch, crash opening project, update issues
Hi,
iMac 2011 quad i7 3.4 GHz, 20GB RAM, MacOS 10.9.2 and 10.7.5, Premiere CC 7.0.0 & 7.2.1
I've been having a crazy time with Premiere CC. I started an Africa documentary 2 weeks ago, which forced me to upgrade to CC (on MacOS 10.9.2). Other than some issues with the Creative Cloud installer app (which seems like a great idea but never seems to work as it should, especially with updates), I was happily working away for about 10 days.
During that time I had to install Premiere CS6 again to open another project -- and continued happily working.
Then I needed to export some markers... and discovered that the Creative Cloud app wasn't reporting any updates beyond 7.0.0, and I needed 7.2.1 to export markers. That's when my problems started.
I tried to update to 7.2.1 with the Creative Cloud app -- it wouldn't see the update.
I tried to download the 7.2 and 7.2.1 patches from Adobe's site directly -- neither of these would install, because they said I didn't have the right software (or something like that -- didn't write down the error).
Finally I used the Adobe Cleaner tool to uninstall and clean all Adobe apps off my system. Then I was able to use the CC app to download 7.0.0, and my patches to update to 7.2.1.
I tried to open my project... Premiere crashed as it opened the project (as it was loading the clips).
I uninstalled all 3rd party effects, checking to ensure nothing was in the MediaCore folder. I deleted all caches and previews. I checked the permissions of the Adobe preferences folder, and trashed the Premiere preferences. I rebuilt permissions.
Now, not only could I not open the project, but Premiere itself would not launch -- it would freeze to the point of forcing a reboot.
Cleaned Adobe apps again, went online with Adobe tech support for a full hour. The main thing they did was remove a CUDA extension, but after reinstalling, the problem persisted... at first it crashed while loading the project, and then crashed in the launch itself.
Luckily, I had a backup of MacOS 10.7.5, which I had been using before starting this documentary project. I went back to that backup, installed Premiere 7.2.1... and now Premiere launches properly but still crashes about halfway through loading my project.
I can load the project if the clips are offline (temporarily renaming the footage folder), so it seems that somewhere along this zany process, one or more clips got corrupted.
With 15,000 clips of different formats in this project, finding which clip(s) is corrupted is like finding a needle in a haystack. For now, I am importing my sequences into a new project, and just importing the clips I need to finish my edit at hand. Then I will likely have to build a new project from scratch -- a long process, since Premiere can't import nests of subfolders like After Effects and Final Cut Pro can, and that's how the footage from this project has been organized.
Arg! At this point I have a workaround (at least in MacOS 10.7.5), so I'm not really asking anything, but if anyone has light to shed I'm all ears.
P.S. I think when I installed CS6 after installing CC, it confused the CC app. I don't think that caused my Premiere issues, but I think it may have contributed to the issues installing updates, and the CC app getting confused.
Hello GrayJones,
This does seem like some pretty unusual behaviour! And I can only imagine the frustration it must be causing (believe me, I've been there!)
I've seen a lot of crash issues that are related to computer's graphic cards. You may want to try updating your graphics card's driver before proceeding forward. Also, there are a very small number of graphics cards that just don't work well with Premiere. You can also check the settings of your Mercury Playback Engine GPU. This can impact the performance of your software, especially depending on your graphics card. I may have missed it above, but didn't see anything related to Graphics cards in what you tried.
If you update your graphics card's drivers, and then update your version of Premiere Pro, it may solve the crashing on launch issue that you were having. Moving forward with fully updated PP software would be my first course of action, if it's possible.
Although I see that you have tried it alreay, you might want to reset your preferences (hold Cmd and Shift on the Mac while opening the program until you hit the splash screen) and resetting your PP cache (Premiere Pro - Preferences - Media - Click on "Clean Media Cache Database"
Without seeing the errors that caused your updates to not install originally I can't really offer suggestions regarding that. It could be a system conflict somewhere on your computer, but there are dozens of possibilities of what could be causing, especially if you have other plugins, older versions of Adobe or other video softwares, that kind of thing...
Moving forward from there:
How are you working? Are your images stored on an external hard drive or locally? How are you connecting the hard drive to your machine? Are you tossing all of the clips with different time code into one sequence and working from there, or editing on separate sequences?
As for your project: Do you have the ability to test it on a different machine? You can try doing a project manager (File-Project Manager) and putting your entire managed project onto a different machine to see the behaviour, that way you can figure out if the issues are related to the project itself, or to your install of Premiere Pro on your machine. IF the project works fine on another system, then clearly the issue is related to your software/hardware configuration, if you have the same issues with the project on every machine, then it might be something different. Can you test other projects on your current set-up? Is this the only project that is affected?
If you have one or several corrupted files I know it can be painstaking to try to locate where the damage is at, generally it's a process of elimination, make a sequence with files from one camera and see what happens, if it glitches, try another camera until you can see if it's a general issue to all of your cameras or specific to some. Narrow it down from there, if it's multiple cameras, then the error (again) is software/hardware or transfer related or occurs in your transfer/storage process, or may be related to your uninstalls/re-installs with CC and CS6 (although I don't think I've ever seen that!)
If it's only clips from one camera (you mention the Canon XF100 has problems) maybe something affected your camera. I once saw standing too close to a radar-dish corrupt 1/4 of the clips from a BBC videographer's camera. I have no explanation why... but it can happen, so if only one camera is affected you should consider the possibility.
I'll try to assist with this as much as I can! But remember that the forums are not here for Adobe personnel to provide support to clients, but as a community for Adobe-philes to share and help. A lot of Adobe staff who are posting on here are generally doing it because they've got a bit of free time and want to help out. You should consider contacting support again if you can't resolve the problem and getting them to connect you to a video specific team.
Cheers!
J
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Process: Adobe Premiere Pro CC 2014 [717]
Path: /Applications/Adobe Premiere Pro CC 2014/Adobe Premiere Pro CC 2014.app/Contents/MacOS/Adobe Premiere Pro CC 2014
Identifier: com.adobe.AdobePremierePro
Version: 8.0.0 (8.0.0)
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Adobe Premiere Pro CC 2014 [717]
User ID: 501
Date/Time: 2015-04-03 14:55:56.729 +0900
OS Version: Mac OS X 10.10.2 (14C1514)
Report Version: 11
Anonymous UUID: 3C4BE865-15A1-83C0-2A8F-247384EECB0D
Time Awake Since Boot: 19000 seconds
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x00000000000000c0
VM Regions Near 0xc0:
-->
__TEXT 0000000100000000-0000000100003000 [ 12K] r-x/rwx SM=COW /Applications/Adobe Premiere Pro CC 2014/Adobe Premiere Pro CC 2014.app/Contents/MacOS/Adobe Premiere Pro CC 2014
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
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Crashed Thread:
0 Dispatch queue: com.apple.main-thread
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VM Regions Near 0:
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0000000100000000-0000000100003000 [ 12K] r-x/rwx SM=COW /Applications/Adobe Premiere Pro CC 2014/Adobe Premiere Pro CC 2014.app/Contents/MacOS/Adobe Premiere Pro CC 2014
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Faulting application name: Adobe Premiere Pro.exe, version: 8.0.1.21, time stamp: 0x53c7b17f
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Dear Sir,
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Sent from my iPad.
Le 31 mai 2013 à 15:20, Fuzzy Barsik <[email protected]> a écrit :
Re: PREMIERE PRO CS5.5 Gamma problem while exporting project to mjpeg A or B
created by Fuzzy Barsik in Premiere Pro - View the full discussion
If it were me, I wouldn't encode to MJPEG.
So as to encode to ProRes on Windows you can utilise any solution based on ffmpeg/ffmbc or better yet find a Mac with Final Cut or Compressor installed for delivering critical work.
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Premiere Pro CS5.5 on Mac crashes when opening a project
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I am showing the Problem Report from Premiere below - thanks very much for any help!!!
Process: Adobe Premiere Pro CS5.5 [1313]
Path: /Applications/Adobe Premiere Pro CS5.5/Adobe Premiere Pro CS5.5.app/Contents/MacOS/Adobe Premiere Pro CS5.5
Identifier: com.adobe.AdobePremierePro
Version: 5.5.2 (5.5.2)
Code Type: X86-64 (Native)
Parent Process: launchd [158]
Responsible: Adobe Premiere Pro CS5.5 [1313]
User ID: 501
Date/Time: 2014-04-01 14:35:12.231 -0400
OS Version: Mac OS X 10.9.2 (13C64)
Report Version: 11
Anonymous UUID: 6BC79A2F-B790-DED6-4794-BF4241AF3221
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Application Specific Information:
*** __CFTypeCollectionRetain() called with NULL; likely a collection has been corrupted ***
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.apple.CoreFoundation 0x00007fff8fdefc9d __CFTypeCollectionRetain + 317
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14 com.adobe.dvaui.framework 0x000000010328f240 dvaui::ui::UI_Node::UI_DispatchDraw(dvaui::drawbot::Drawbot*) const + 112
15 com.adobe.dvaui.framework 0x000000010328f40b dvaui::ui::UI_Node::UI_DrawSelf(dvaui::drawbot::Drawbot*, bool, dvaui::drawbot::ColorRGBA const*) const + 187
16 com.adobe.dvaui.framework 0x000000010328f82d dvaui::ui::UI_Node::UI_DrawAndCache(dvaui::drawbot::Drawbot*, bool, dvaui::drawbot::ColorRGBA const*) const + 813
17 com.adobe.dvaui.framework 0x000000010329010f dvaui::ui::UI_Node::UI_DispatchDrawToChild(dvaui::ui::UI_Node const*, dvaui::drawbot::Drawbot*) + 447
18 com.adobe.dvaui.framework 0x0000000103290162 dvaui::ui::UI_Node::UI_DispatchDrawToChildren(dvaui::drawbot::Drawbot*) const + 50
19 com.adobe.UIFramework.framework 0x0000000103957577 UIF::SubViewImpl::UI_Draw(dvaui::drawbot::Drawbot*) const + 631
20 com.adobe.dvaui.framework 0x000000010328f240 dvaui::ui::UI_Node::UI_DispatchDraw(dvaui::drawbot::Drawbot*) const + 112
21 com.adobe.dvaui.framework 0x000000010328f40b dvaui::ui::UI_Node::UI_DrawSelf(dvaui::drawbot::Drawbot*, bool, dvaui::drawbot::ColorRGBA const*) const + 187
22 com.adobe.dvaui.framework 0x000000010328f82d dvaui::ui::UI_Node::UI_DrawAndCache(dvaui::drawbot::Drawbot*, bool, dvaui::drawbot::ColorRGBA const*) const + 813
23 com.adobe.dvaui.framework 0x000000010329010f dvaui::ui::UI_Node::UI_DispatchDrawToChild(dvaui::ui::UI_Node const*, dvaui::drawbot::Drawbot*) + 447
24 com.adobe.dvaui.framework 0x0000000103290162 dvaui::ui::UI_Node::UI_DispatchDrawToChildren(dvaui::drawbot::Drawbot*) const + 50
25 com.adobe.UIFramework.framework 0x0000000103957577 UIF::SubViewImpl::UI_Draw(dvaui::drawbot::Drawbot*) const + 631
26 com.adobe.dvaui.framework 0x000000010328f240 dvaui::ui::UI_Node::UI_DispatchDraw(dvaui::drawbot::Drawbot*) const + 112
27 com.adobe.dvaui.framework 0x000000010328f40b dvaui::ui::UI_Node::UI_DrawSelf(dvaui::drawbot::Drawbot*, bool, dvaui::drawbot::ColorRGBA const*) const + 187
28 com.adobe.dvaui.framework 0x000000010328f82d dvaui::ui::UI_Node::UI_DrawAndCache(dvaui::drawbot::Drawbot*, bool, dvaui::drawbot::ColorRGBA const*) const + 813
29 com.adobe.dvaui.framework 0x000000010329010f dvaui::ui::UI_Node::UI_DispatchDrawToChild(dvaui::ui::UI_Node const*, dvaui::drawbot::Drawbot*) + 447
30 com.adobe.dvaui.framework 0x0000000103290162 dvaui::ui::UI_Node::UI_DispatchDrawToChildren(dvaui::drawbot::Drawbot*) const + 50
31 com.adobe.UIFramework.framework 0x0000000103957577 UIF::SubViewImpl::UI_Draw(dvaui::drawbot::Drawbot*) const + 631
32 com.adobe.dvaui.framework 0x000000010328f240 dvaui::ui::UI_Node::UI_DispatchDraw(dvaui::drawbot::Drawbot*) const + 112
33 com.adobe.dvaui.framework 0x000000010328f40b dvaui::ui::UI_Node::UI_DrawSelf(dvaui::drawbot::Drawbot*, bool, dvaui::drawbot::ColorRGBA const*) const + 187
34 com.adobe.dvaui.framework 0x000000010328f82d dvaui::ui::UI_Node::UI_DrawAndCache(dvaui::drawbot::Drawbot*, bool, dvaui::drawbot::ColorRGBA const*) const + 813
35 com.adobe.dvaui.framework 0x000000010329010f dvaui::ui::UI_Node::UI_DispatchDrawToChild(dvaui::ui::UI_Node const*, dvaui::drawbot::Drawbot*) + 447
36 com.adobe.dvaui.framework 0x0000000103290162 dvaui::ui::UI_Node::UI_DispatchDrawToChildren(dvaui::drawbot::Drawbot*) const + 50
37 com.adobe.UIFramework.framework 0x0000000103960518 UIF::TabViewImpl::UI_Draw(dvaui::drawbot::Drawbot*) const + 744
38 com.adobe.dvaui.framework 0x0000000103318ce4 dvaui::ui::OS_View::UI_HandlePlatformDrawEvent() + 1092
39 com.adobe.dvacore.framework 0x000000010011e616 boost::function0<void>::operator()() const + 38
40 com.adobe.dvacore.framework 0x000000010011d139 int dvacore::config::ErrorManager::ExecuteFunction<void>(boost::function0<void>*, void*) + 9
41 com.adobe.premiere.frontend 0x000000010c76ecae boost::function0<int>::operator()() const + 46
42 com.adobe.premiere.frontend 0x000000010c76e063 FE::ApplicationErrorManager::ExecuteFunctionWithTopLevelExceptionHandler(boost::function0 <int>) + 35
43 com.adobe.dvacore.framework 0x000000010011bd55 void dvacore::config::ErrorManager::ExecuteFunctionWithTopLevelExceptionHandler<void>(boost::f unction0<void>, bool*) + 197
44 com.adobe.dvacore.framework 0x000000010011e8d3 void dvacore::config::ExecuteTopLevelFunction<void>(boost::function0<void>, bool*) + 99
45 com.adobe.dvaui.framework 0x000000010330caaa -[DVAMacContainerView drawRect:] + 186
46 com.apple.AppKit 0x00007fff8e5af16f -[NSView _drawRect:clip:] + 3748
47 com.apple.AppKit 0x00007fff8e5ad9e4 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 1799
48 com.apple.AppKit 0x00007fff8e5addc0 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2787
49 com.apple.AppKit 0x00007fff8e5addc0 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2787
50 com.apple.AppKit 0x00007fff8e5addc0 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2787
51 com.apple.AppKit 0x00007fff8e5ab826 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:topVi ew:] + 841
52 com.apple.AppKit 0x00007fff8e5aafd1 -[NSThemeFrame _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:topVi ew:] + 314
53 com.apple.AppKit 0x00007fff8e5a7fbf -[NSView _displayRectIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:] + 2828
54 com.apple.AppKit 0x00007fff8e58742a -[NSView displayIfNeeded] + 1680
55 com.apple.AppKit 0x00007fff8e5a0ff6 -[NSWindow _reallyDoOrderWindow:relativeTo:findKey:forCounter:force:isModal:] + 1972
56 com.apple.AppKit 0x00007fff8e5a05a0 -[NSWindow _doOrderWindow:relativeTo:findKey:forCounter:force:isModal:] + 786
57 com.apple.AppKit 0x00007fff8e5a0220 -[NSWindow orderWindow:relativeTo:] + 162
58 com.apple.AppKit 0x00007fff8e5917d6 -[NSWindow makeKeyAndOrderFront:] + 51
59 com.adobe.dvaui.framework 0x0000000103304cce dvaui::ui::OS_Window::UI_Show(bool) + 350
60 com.adobe.dvaworkspace.framework 0x0000000106c17bf7 dvaworkspace::ser_impl::ReadTopLevelWindow(dvaworkspace::workspace::TopLevelWindow*, dvacore::proplist::PropList const*, std::list<boost::intrusive_ptr<dvaworkspace::workspace::TabPanel>, std::allocator<boost::intrusive_ptr<dvaworkspace::workspace::TabPanel> > >&, bool, bool, bool) + 951
61 com.adobe.dvaworkspace.framework 0x0000000106c18a3c dvaworkspace::workspace::RestoreWorkspace(dvaworkspace::workspace::Workspace&, dvacore::proplist::PropList const&, bool, bool, bool) + 1900
62 com.adobe.dvaworkspace.framework 0x0000000106c1fa57 dvaworkspace::workspace::ManagerBase::AddWorkspace(std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&, dvacore::proplist::PropList&, bool) + 183
63 com.adobe.premiere.frontend 0x000000010c745ac9 FE::Application::InstallWorkspace(ASL::InterfaceRef<BE::IWorkspaceSettings, BE::IWorkspaceSettings>) + 217
64 com.adobe.premiere.frontend 0x000000010c78e9da FE::DocumentManager::OpenDocument(std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&, bool) + 6666
65 com.adobe.premiere.frontend 0x000000010c7b629d -[PremiereCocoaMacApplicationDelegate openFiles:] + 1165
66 com.adobe.premiere.frontend 0x000000010c7b47c4 -[PremiereCocoaMacApplicationDelegate application:openFiles:] + 20
67 com.apple.AppKit 0x00007fff8e7ee0e5 __69-[NSApplication(NSAppleEventHandling) _handleAEOpenDocumentsForURLs:]_block_invoke + 1651
68 com.apple.AppKit 0x00007fff8e5e9c90 __95-[NSPersistentUIManager restoreAllPersistentStateRegisteringAsReadyWhenDone:completionHandler:]_block_invoke538 + 37
69 com.apple.AppKit 0x00007fff8e5e9c23 __78-[NSDocumentController(NSInternal) _autoreopenDocumentsWithCompletionHandler:]_block_invoke_2 + 140
70 com.apple.AppKit 0x00007fff8e5e980d -[NSDocumentController(NSInternal) _autoreopenDocumentsWithCompletionHandler:] + 746
71 com.apple.AppKit 0x00007fff8e5e1bb5 -[NSPersistentUIRestorer finishedRestoringWindowsWithZOrder:completionHandler:] + 1714
72 com.apple.AppKit 0x00007fff8ed7f0ce run_cocoa_block + 41
73 com.apple.AppKit 0x00007fff8e5e143b __82-[NSPersistentUIRestorer restoreStateFromRecords:usingDelegate:completionHandler:]_block_invoke_2366 + 210
74 com.apple.AppKit 0x00007fff8e5e1333 __99-[NSApplication(NSPersistentUIRestorationSupport) _restoreWindowWithRestoration:completionHandler:]_block_invoke + 346
75 com.apple.AppKit 0x00007fff8e4571c5 -[NSApplication(NSPersistentUIRestorationSupport) _restoreWindowWithRestoration:completionHandler:] + 794
76 com.apple.AppKit 0x00007fff8e4561aa -[NSPersistentUIRestorer restoreStateFromRecords:usingDelegate:completionHandler:] + 1983
77 com.apple.AppKit 0x00007fff8e4558c9 -[NSPersistentUIManager restoreAllPersistentStateRegisteringAsReadyWhenDone:completionHandler:] + 398
78 com.apple.AppKit 0x00007fff8e454bc6 -[NSApplication _reopenWindowsAsNecessaryIncludingRestorableState:registeringAsReady:completionHandler:] + 398
79 com.apple.AppKit 0x00007fff8e7ed9e9 -[NSApplication(NSAppleEventHandling) _handleAEOpenDocumentsForURLs:] + 306
80 com.apple.AppKit 0x00007fff8e45443b -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 450
81 com.apple.Foundation 0x00007fff8a2b6f0a -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 294
82 com.apple.Foundation 0x00007fff8a2b6d7d _NSAppleEventManagerGenericHandler + 106
83 com.apple.AE 0x00007fff86f89e1f aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned int, unsigned char*) + 381
84 com.apple.AE 0x00007fff86f89c32 dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 31
85 com.apple.AE 0x00007fff86f89b36 aeProcessAppleEvent + 315
86 com.apple.HIToolbox 0x00007fff891aa161 AEProcessAppleEvent + 56
87 com.apple.AppKit 0x00007fff8e450246 _DPSNextEvent + 1026
88 com.apple.AppKit 0x00007fff8e44fa2b -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122
89 com.apple.AppKit 0x00007fff8e443b2c -[NSApplication run] + 553
90 com.adobe.premiere.frontend 0x000000010c7b4aa4 FE::MacApplication::RunSelf(std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&) + 164
91 com.adobe.premiere.frontend 0x000000010c7621a7 FE::Application::Run(std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&) + 2503
92 com.adobe.premiere.frontend 0x000000010c7b7c1d AppMain + 253
93 com.adobe.premiere.startup 0x000000010c9343e8 (anonymous namespace)::LaunchFrontendFramework(ASL::ObjectPtr<ASL::Module, ASL::AtomicValue> const&, std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&, int, void*) + 232
94 com.adobe.AdobePremierePro 0x0000000100003540 (anonymous namespace)::CallStartupFramework(int, char const* const*) + 288
95 com.adobe.AdobePremierePro 0x0000000100003ac7 main + 167
96 com.adobe.AdobePremierePro 0x00000001000033a8 start + 52
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8be82662 kevent64 + 10
1 libdispatch.dylib 0x00007fff855f143d _dispatch_mgr_invoke + 239
2 libdispatch.dylib 0x00007fff855f1152 _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib 0x00007fff8be81e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff86b5ff08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff86b62fb9 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff8be81716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff86b60c3b _pthread_cond_wait + 727
2 com.adobe.amt.services 0x0000000113324247 C_AMTUISwitchSuppressUpdates + 16439
3 com.adobe.amt.services 0x000000011331d39e C_EULA_SetState + 1742
4 com.adobe.amt.services 0x00000001133242b2 C_AMTUISwitchSuppressUpdates + 16546
5 libsystem_pthread.dylib 0x00007fff86b5e899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff86b5e72a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff86b62fc9 thread_start + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff8be81716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff86b60c3b _pthread_cond_wait + 727
2 com.apple.CoreServices.CarbonCore 0x00007fff8e092800 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8e0929ff TSWaitOnConditionTimedRelative + 172
4 com.apple.CoreServices.CarbonCore 0x00007fff8e063145 MPWaitOnQueue + 192
5 com.adobe.ASLFoundation.framework 0x00000001004a2470 ASL::(anonymous namespace)::TaskProc(void*) + 96
6 com.apple.CoreServices.CarbonCore 0x00007fff8e0636c3 PrivateMPEntryPoint + 58
7 libsystem_pthread.dylib 0x00007fff86b5e899 _pthread_body + 138
8 libsystem_pthread.dylib 0x00007fff86b5e72a _pthread_start + 137
9 libsystem_pthread.dylib 0x00007fff86b62fc9 thread_start + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff8be81716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff86b60c3b _pthread_cond_wait + 727
2 com.apple.CoreServices.CarbonCore 0x00007fff8e092800 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8e0929ff TSWaitOnConditionTimedRelative + 172
4 com.apple.CoreServices.CarbonCore 0x00007fff8e063145 MPWaitOnQueue + 192
5 com.adobe.dvacore.framework 0x000000010018d38f dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 143
6 com.adobe.dvacore.framework 0x000000010011e616 boost::function0<void>::operator()() const + 38
7 com.adobe.dvacore.framework 0x0000000100185773 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 99
8 com.adobe.boost_threads.framework 0x00000001000be744 thread_proxy + 132
9 libsystem_pthread.dylib 0x00007fff86b5e899 _pthread_body + 138
10 libsystem_pthread.dylib 0x00007fff86b5e72a _pthread_start + 137
11 libsystem_pthread.dylib 0x00007fff86b62fc9 thread_start + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff8be81716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff86b60c3b _pthread_cond_wait + 727
2 com.apple.CoreServices.CarbonCore 0x00007fff8e092800 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8e0929ff TSWaitOnConditionTimedRelative + 172
4 com.apple.CoreServices.CarbonCore 0x00007fff8e063145 MPWaitOnQueue + 192
5 com.adobe.dvacore.framework 0x000000010018d38f dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 143
6 com.adobe.dvacore.framework 0x000000010011e616 boost::function0<void>::operator()() const + 38
7 com.adobe.dvacore.framework 0x0000000100185773 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 99
8 com.adobe.boost_threads.framework 0x00000001000be744 thread_proxy + 132
9 libsystem_pthread.dylib 0x00007fff86b5e899 _pthread_body + 138
10 libsystem_pthread.dylib 0x00007fff86b5e72a _pthread_start + 137
11 libsystem_pthread.dylib 0x00007fff86b62fc9 thread_start + 13
Thread 7:
0 libsystem_kernel.dylib 0x00007fff8be8264a kevent + 10
1 com.adobe.dvatransport.framework 0x000000010069496e boost::asio::detail::kqueue_reactor<false>::run(bool) + 478
2 com.adobe.dvatransport.framework 0x0000000100695a25 boost::asio::detail::task_io_service<boost::asio::detail::kqueue_reactor<false> >::run(boost::system::error_code&) + 517
3 com.adobe.dvatransport.framework 0x0000000100672abc SkyConnectionEnv::MainLoop() + 76
4 com.adobe.dvatransport.framework 0x0000000100672b29 SkyConnectionEnv::StaticThreadFunc(SkyConnectionEnv*) + 9
5 com.adobe.boost_threads.framework 0x00000001000be744 thread_proxy + 132
6 libsystem_pthread.dylib 0x00007fff86b5e899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff86b5e72a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff86b62fc9 thread_start + 13
Thread 8:
0 libsystem_kernel.dylib 0x00007fff8be81716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff86b60c3b _pthread_cond_wait + 727
2 com.adobe.dvatransport.framework 0x0000000100695b5f boost::asio::detail::task_io_service<boost::asio::detail::kqueue_reactor<false> >::run(boost::system::error_code&) + 831
3 com.adobe.dvatransport.framework 0x0000000100696755 boost::asio::detail::posix_thread::func<boost::asio::detail::resolver_service<boost::asio ::ip::tcp>::work_io_service_runner>::run() + 53
4 com.adobe.dvatransport.framework 0x000000010067b6a9 asio_detail_posix_thread_function + 25
5 libsystem_pthread.dylib 0x00007fff86b5e899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff86b5e72a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff86b62fc9 thread_start + 13
Thread 9:
0 libsystem_kernel.dylib 0x00007fff8be81716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff86b60c3b _pthread_cond_wait + 727
2 com.apple.CoreServices.CarbonCore 0x00007fff8e092800 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8e0929ff TSWaitOnConditionTimedRelative + 172
4 com.apple.CoreServices.CarbonCore 0x00007fff8e063145 MPWaitOnQueue + 192
5 com.adobe.dvacore.framework 0x000000010018d38f dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 143
6 com.adobe.dvacore.framework 0x000000010011e616 boost::function0<void>::operator()() const + 38
7 com.adobe.dvacore.framework 0x0000000100185773 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 99
8 com.adobe.boost_threads.framework 0x00000001000be744 thread_proxy + 132
9 libsystem_pthread.dylib 0x00007fff86b5e899 _pthread_body + 138
10 libsystem_pthread.dylib 0x00007fff86b5e72a _pthread_start + 137
11 libsystem_pthread.dylib 0x00007fff86b62fc9 thread_start + 13
Thread 10:
0 libsystem_kernel.dylib 0x00007fff8be81716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff86b60c3b _pthread_cond_wait + 727
2 com.apple.CoreServices.CarbonCore 0x00007fff8e092800 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8e0929ff TSWaitOnConditionTimedRelative + 172
4 com.apple.CoreServices.CarbonCore 0x00007fff8e063145 MPWaitOnQueue + 192
5 com.adobe.dvacore.framework 0x000000010018d38f dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 143
6 com.adobe.dvacore.framework 0x000000010011e616 boost::function0<void>::operator()() const + 38
7 com.adobe.dvacore.framework 0x0000000100185773 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 99
8 com.adobe.boost_threads.framework 0x00000001000be744 thread_proxy + 132
9 libsystem_pthread.dylib 0x00007fff86b5e899 _pthread_body + 138
10 libsystem_pthread.dylib 0x00007fff86b5e72a _pthread_start + 137
11 libsystem_pthread.dylib 0x00007fff86b62fc9 thread_start + 13
Thread 11:
0 libsystem_kernel.dylib 0x00007fff8be81716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff86b60c3b _pthread_cond_wait + 727
2 com.apple.CoreServices.CarbonCore 0x00007fff8e092800 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8e0929ff TSWaitOnConditionTimedRelative + 172
4 com.apple.CoreServices.CarbonCore 0x00007fff8e063145 MPWaitOnQueue + 192
5 com.adobe.dvacore.framework 0x000000010018d38f dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 143
6 com.adobe.dvacore.framework 0x000000010011e616 boost::function0<void>::operator()() const + 38
7 com.adobe.dvacore.framework 0x0000000100185773 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 99
8 com.adobe.boost_threads.framework 0x00000001000be744 thread_proxy + 132
9 libsystem_pthread.dylib 0x00007fff86b5e899 _pthread_body + 138
10 libsystem_pthread.dylib 0x00007fff86b5e72a _pthread_start + 137
11 libsystem_pthread.dylib 0x00007fff86b62fc9 thread_start + 13
Thread 12:
0 libsystem_kernel.dylib 0x00007fff8be81716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff86b60c3b _pthread_cond_wait + 727
2 com.apple.CoreServices.CarbonCore 0x00007fff8e092800 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8e0929ff TSWaitOnConditionTimedRelative + 172
4 com.apple.CoreServices.CarbonCore 0x00007fff8e063145 MPWaitOnQueue + 192
5 com.adobe.dvacore.framework 0x000000010018d38f dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 143
6 com.adobe.dvacore.framework 0x000000010011e616 boost::function0<void>::operator()() const + 38
7 com.adobe.dvacore.framework 0x0000000100185773 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 99
8 com.adobe.boost_threads.framework 0x00000001000be744 thread_proxy + 132
9 libsystem_pthread.dylib 0x00007fff86b5e899 _pthread_body + 138
10 libsystem_pthread.dylib 0x00007fff86b5e72a _pthread_start + 137
11 libsystem_pthread.dylib 0x00007fff86b62fc9 thread_start + 13
Thread 13:
0 libsystem_kernel.dylib 0x00007fff8be81716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff86b60c3b _pthread_cond_wait + 727
2 com.apple.CoreServices.CarbonCore 0x00007fff8e092800 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8e0929ff TSWaitOnConditionTimedRelative + 172
4 com.apple.CoreServices.CarbonCore 0x00007fff8e063145 MPWaitOnQueue + 192
5 com.adobe.dvacore.framework 0x000000010018d38f dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 143
6 com.adobe.dvacore.framework 0x000000010011e616 boost::function0<void>::operator()() const + 38
7 com.adobe.dvacore.framework 0x0000000100185773 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 99
8 com.adobe.boost_threads.framework 0x00000001000be744 thread_proxy + 132
9 libsystem_pthread.dylib 0x00007fff86b5e899 _pthread_body + 138
10 libsystem_pthread.dylib 0x00007fff86b5e72a _pthread_start + 137
11 libsystem_pthread.dylib 0x00007fff86b62fc9 thread_start + 13
Thread 14:
0 libsystem_kernel.dylib 0x00007fff8be81716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff86b60c3b _pthread_cond_wait + 727
2 com.apple.CoreServices.CarbonCore 0x00007fff8e092800 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8e0929ff TSWaitOnConditionTimedRelative + 172
4 com.apple.CoreServices.CarbonCore 0x00007fff8e063145 MPWaitOnQueue + 192
5 com.adobe.dvacore.framework 0x000000010018d38f dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 143
6 com.adobe.dvacore.framework 0x000000010011e616 boost::function0<void>::operator()() const + 38
7 com.adobe.dvacore.framework 0x0000000100185773 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 99
8 com.adobe.boost_threads.framework 0x00000001000be744 thread_proxy + 132
9 libsystem_pthread.dylib 0x00007fff86b5e899 _pthread_body + 138
10 libsystem_pthread.dylib 0x00007fff86b5e72a _pthread_start + 137
11 libsystem_pthread.dylib 0x00007fff86b62fc9 thread_start + 13
Thread 15:
0 libsystem_kernel.dylib 0x00007fff8be81716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff86b60c3b _pthread_cond_wait + 727
2 com.apple.CoreServices.CarbonCore 0x00007fff8e092800 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8e0929ff TSWaitOnConditionTimedRelative + 172
4 com.apple.CoreServices.CarbonCore 0x00007fff8e063145 MPWaitOnQueue + 192
5 com.adobe.dvacore.framework 0x000000010018d38f dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 143
6 com.adobe.dvacore.framework 0x000000010011e616 boost::function0<void>::operator()() const + 38
7 com.adobe.dvacore.framework 0x0000000100185773 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 99
8 com.adobe.boost_threads.framework 0x00000001000be744 thread_proxy + 132
9 libsystem_pthread.dylib 0x00007fff86b5e899 _pthread_body + 138
10 libsystem_pthread.dylib 0x00007fff86b5e72a _pthread_start + 137
11 libsystem_pthread.dylib 0x00007fff86b62fc9 thread_start + 13
Thread 16:
0 libsystem_kernel.dylib 0x00007fff8be7da1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8be7cd18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff8fe57155 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff8fe56779 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff8fe560b5 CFRunLoopRunSpecific + 309
5 com.apple.CoreFoundation 0x00007fff8ff0b811 CFRunLoopRun + 97
6 com.adobe.dvacore.framework 0x0000000100178db9 dvacore::threads::RunPlatformEventLoop() + 89
7 com.adobe.dvacore.framework 0x000000010017d903 dvacore::threads::(anonymous namespace)::EventLoopExecutor::EventLoopMain(dvacore::threads::SyncPoint&) + 179
8 com.adobe.dvacore.framework 0x000000010011e616 boost::function0<void>::operator()() const + 38
9 com.adobe.dvacore.framework 0x0000000100185773 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 99
10 com.adobe.boost_threads.framework 0x00000001000be744 thread_proxy + 132
11 libsystem_pthread.dylib 0x00007fff86b5e899 _pthread_body + 138
12 libsystem_pthread.dylib 0x00007fff86b5e72a _pthread_start + 137
13 libsystem_pthread.dylib 0x00007fff86b62fc9 thread_start + 13
Thread 17:
0 libsystem_kernel.dylib 0x00007fff8be81a3a __semwait_signal + 10
1 libsystem_c.dylib 0x00007fff86142dc0 nanosleep + 200
2 com.adobe.ScriptLayerPPro.framework 0x0000000106e7589b ScObjects::Thread::sleep(unsigned int) + 59
3 com.adobe.ScriptLayerPPro.framework 0x0000000106e603f3 ScObjects::BridgeTalkThread::run() + 163
4 com.adobe.ScriptLayerPPro.framework 0x0000000106e75996 ScObjects::Thread::go(void*) + 166
5 libsystem_pthread.dylib 0x00007fff86b5e899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff86b5e72a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff86b62fc9 thread_start + 13
Thread 18:
0 libsystem_kernel.dylib 0x00007fff8be81716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff86b60c77 _pthread_cond_wait + 787
2 com.apple.CoreServices.CarbonCore 0x00007fff8e0929e7 TSWaitOnConditionTimedRelative + 148
3 com.apple.CoreServices.CarbonCore 0x00007fff8e063145 MPWaitOnQueue + 192
4 com.adobe.dvacore.framework 0x000000010018d38f dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 143
5 com.adobe.dvacore.framework 0x000000010011e616 boost::function0<void>::operator()() const + 38
6 com.adobe.dvacore.framework 0x0000000100185773 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 99
7 com.adobe.boost_threads.framework 0x00000001000be744 thread_proxy + 132
8 libsystem_pthread.dylib 0x00007fff86b5e899 _pthread_body + 138
9 libsystem_pthread.dylib 0x00007fff86b5e72a _pthread_start + 137
10 libsystem_pthread.dylib 0x00007fff86b62fc9 thread_start + 13
Thread 19:
0 libsystem_kernel.dylib 0x00007fff8be8191a __recvfrom + 10
1 ServiceManager-Launcher.dylib 0x000000011b79a562 Invoke + 54020
2 ServiceManager-Launcher.dylib 0x000000011b7996bf Invoke + 50273
3 ServiceManager-Launcher.dylib 0x000000011b798706 Invoke + 46248
4 ServiceManager-Launcher.dylib 0x000000011b798761 Invoke + 46339
5 ServiceManager-Launcher.dylib 0x000000011b7987e2 Invoke + 46468
6 ServiceManager-Launcher.dylib 0x000000011b792eed Invoke + 23695
7 ServiceManager-Launcher.dylib 0x000000011b793086 Invoke + 24104
8 ServiceManager-Launcher.dylib 0x000000011b793b0f Invoke + 26801
9 ServiceManager-Launcher.dylib 0x000000011b793bfd Invoke + 27039
10 ServiceManager-Launcher.dylib 0x000000011b796eff Invoke + 40097
11 ServiceManager-Launcher.dylib 0x000000011b7971a5 Invoke + 40775
12 ServiceManager-Launcher.dylib 0x000000011b797764 Invoke + 42246
13 ServiceManager-Launcher.dylib 0x000000011b797951 Invoke + 42739
14 ServiceManager-Launcher.dylib 0x000000011b78967f Login + 1773
15 ServiceManager-Launcher.dylib 0x000000011b78ad01 Login + 7535
16 ServiceManager-Launcher.dylib 0x000000011b797e88 Invoke + 44074
17 ServiceManager-Launcher.dylib 0x000000011b79a2a1 Invoke + 53315
18 libsystem_pthread.dylib 0x00007fff86b5e899 _pthread_body + 138
19 libsystem_pthread.dylib 0x00007fff86b5e72a _pthread_start + 137
20 libsystem_pthread.dylib 0x00007fff86b62fc9 thread_start + 13
Thread 20:
0 libsystem_kernel.dylib 0x00007fff8be7da1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8be7cd18 mach_msg + 64
2 com.apple.CoreServices.CarbonCore 0x00007fff8e08f9dc TS_exception_listener_thread + 100
3 libsystem_pthread.dylib 0x00007fff86b5e899 _pthread_body + 138
4 libsystem_pthread.dylib 0x00007fff86b5e72a _pthread_start + 137
5 libsystem_pthread.dylib 0x00007fff86b62fc9 thread_start + 13
Thread 21:
0 libsystem_kernel.dylib 0x00007fff8be81e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff86b5ff08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff86b62fb9 start_wqthread + 13
Thread 22:
0 libsystem_kernel.dylib 0x00007fff8be81e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff86b5ff08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff86b62fb9 start_wqthread + 13
Thread 23:
0 libsystem_kernel.dylib 0x00007fff8be81e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff86b5ff08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff86b62fb9 start_wqthread + 13
Thread 24:
0 libsystem_kernel.dylib 0x00007fff8be81e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff86b5ff08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff86b62fb9 start_wqthread + 13
Thread 25:
0 libsystem_kernel.dylib 0x00007fff8be8264a kevent + 10
1 com.adobe.MediaFoundation.framework 0x0000000100bbf56c MF::DirectoryChangeMonitor::(anonymous namespace)::EventQueueThreadProc(void*) + 428
2 libsystem_pthread.dylib 0x00007fff86b5e899 _pthread_body + 138
3 libsystem_pthread.dylib 0x00007fff86b5e72a _pthread_start + 137
4 libsystem_pthread.dylib 0x00007fff86b62fc9 thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x00007fff8ff9ba40 rbx: 0x0000000000000000 rcx: 0x0000000000001200 rdx: 0x0000000000000012
rdi: 0x00007fff75e22f00 rsi: 0x0000000000000000 rbp: 0x00007fff5fbf8b20 rsp: 0x00007fff5fbf8b10
r8: 0x00007fff83ddf071 r9: 0x00007fff73ad3a32 r10: 0x00007fff83ddf071 r11: 0x00007fff83ddf06f
r12: 0x0000638000062040 r13: 0x0000000000000000 r14: 0x00007fff73ad3ae0 r15: 0x00007fff8fdefb60
rip: 0x00007fff8fdefc9d rfl: 0x0000000000000246 cr2: 0x00000001237bf000
Logical CPU: 7
Error Code: 0x00000000
Trap Number: 3
Binary Images:
0x100000000 - 0x100003fff +com.adobe.AdobePremierePro (5.5.2 - 5.5.2) <84A17290-347B-C378-A0FD-08DA8F2C806F> /Applications/Adobe Premiere Pro CS5.5/Adobe Premiere Pro CS5.5.app/Contents/MacOS/Adobe Premiere Pro CS5.5
0x100008000 - 0x10000dffd +com.adobe.AdobeCrashReporter (3.0 - 5.5.20101001) <5625AF72-323C-27C5-0094-213D09698D11> /Applications/Adobe Premiere Pro CS5.5/Adobe Premiere Pro CS5.5.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrashReporter
0x100011000 - 0x100083ff7 +com.adobe.amtlib (amtlib 4.0.0.21 - 4.0.0.21) <E604CBB8-A3F0-69D1-510B-3D8156D37D29> /Applications/Adobe Premiere Pro CS5.5/Adobe Premiere Pro CS5.5.app/Contents/Frameworks/amtlib.framework/Versions/A/amtlib
0x10009a000 - 0x1000a1fff +com.adobe.boost_date_time.framework (boost_date_time version 5.5.2 - 5.5.2.3) <F800B271-F74D-A6D2-AD53-0AC1E9A21D15> /Applications/Adobe Premiere Pro CS5.5/Adobe Premiere Pro CS5.5.app/Contents/Frameworks/boost_date_time.framework/Versions/A/boost_date_time
0x1000bc000 - 0x1000c4ff7 +com.adobe.boost_threads.framework (boost_threads version 5.5.2 - 5.5.2.3) <AA7436D6-CF07-3808-DBD4-B47AC00A9DDE> /Applications/Adobe Premiere Pro CS5.5/Adobe Premiere Pro CS5.5.app/Contents/Frameworks/boost_threads.framework/Versions/A/boost_threads
0x1000da000 - 0x100266fef +com.adobe.dvacore.framework (dvacore version 5.5.2 - 5.5.2.3) <FDD07401-A563-B6E3-6D03-5CC410214E97> /Applications/Adobe Premiere Pro CS5.5/Adobe Premiere Pro CS5.5.app/Contents/Frameworks/dvacore.framework/Versions/A/dvacore
0x100415000 - 0x100436fef +com.adobe.dvamediatypes.framework (dvamediatypes version 5.5.2 - 5.5.2.3) <BFA74C42-F9D5-9562-0325-0F7BBCA2F781> /Applications/Adobe Premiere Pro CS5.5/Adobe Premiere Pro CS5.5.app/Contents/Frameworks/dvamediatypes.framework/Versions/A/dvamediatypes
0x100461000 - 0x100462fff +com.adobe.PRM.framework (PRM version 5.5.2 - 5.5.2.0) <486DFDE7-B583-FBC6-CA07-7611D0A01196> /Applications/Adobe Premiere Pro CS5.5/Adobe Premiere Pro CS5.5.app/Contents/Frameworks/PRM.framework/Versions/A/PRM
0x100468000 - 0x1004cfff7 +com.adobe.ASLFoundation.framework (ASLFoundation version 5.5.2 - 5.5.2.0) <DB1F0251-905B-5208-4B85-0179FE257858> /Applications/Adobe Premiere Pro CS5.5/Adobe Premiere Pro CS5.5.app/Contents/Frameworks/ASLFoundation.framework/Versions/A/ASLFoundation
0x1005ce000 - 0x1005e4fff +com.adobe.ASLMessaging.framework (ASLMessaging version 5.5.2 - 5.5.2.0) <792B4D39-2C64-FFC5-53D3-0C8827E19708> /Applications/Adobe Premiere Pro CS5.5/Adobe Premiere Pro CS5.5.app/Contents/Frameworks/ASLMessaging.framework/Versions/A/ASLMessaging
0x100609000 - 0x10060afff +com.adobe.MediaCore.Frameworks.Memory (1.0 - 1.0) <F7D46AF4-5BFC-B4A3-BA7A-C1D23F0C2926> /Applications/Adobe Premiere Pro CS5.5/Adobe Premiere Pro CS5.5.app/Contents/Frameworks/Memory.framework/Versions/A/Memory
0x100611000 - 0x100623ff7 +com.adobe.ASLUnitTesting.framework (ASLUnitTesting version 5.5.2 - 5.5.2.0) <10EB2DFF-790D-099A-73B4-0EA724ECEC4C> /Applications/Adobe Premiere Pro CS5.5/Adobe Premiere Pro CS5.5.app/Contents/Frameworks/ASLUnitTesting.framework/Versions/A/ASLUnitTesting
0x100641000 - 0x100642fff +com.adobe.boost_system.framework (boost_system version 5.5.2 - 5.5.2.3) <89BFE4D4-9F1A-9840-B655-8A3DE98EDC85> /Applications/Adobe Premiere Pro CS5.5/Adobe Premiere Pro CS5.5.app/Contents/Frameworks/boost_system.framework/Versions/A/boost_system
0x10064b000 - 0x1006c3fff +com.adobe.dvatransport.framework (dvatransport version 5.5.2 - 5.5.2.3) <66DCC466-6B59-0D77-EE05-D8C649FAE9B1> /Applications/Adobe Premiere Pro CS5.5/Adobe Premiere Pro CS5.5.app/Contents/Frameworks/dvatransport.framework/Versions/A/dvatransport
0x10075b000 - 0x10079bfff +com.adobe.dvamarshal.framework (dvamarshal version 5.5.2 - 5.5.2.3) <DC321D6D-C96C-3E80-B8A9-EA49B619731B> /Applications/Adobe Premiere Pro CS5.5/Adobe Premiere Pro CS5.5.app/Contents/Frameworks/dvamarshal.framework/Versions/A/dvamarshal
0x100838000 - 0x100a28fe7 +com.adobe.dynamiclink.framework (dynamiclink version 5.5.2 - 5.5.2.3) <4B6EFE43-DB79-4002-E245-925DBE3545BF> /Applications/Adobe Premiere Pro CS5.5/Adobe Premiere Pro CS5.5.app/Contents/Frameworks/dynamiclink.framework/Versions/A/dynamiclink
0x100ba6000 - 0x100be5fe7 +com.adobe.MediaFoundation.framework (MediaFoundation version 5.5.2 - 5.5.2.0) <D869454D-8240-AE1D-E49F-39116436AB38> /Applications/Adobe Premiere Pro CS5.5/Adobe Premiere Pro CS5.5.app/Contents/Frameworks/MediaFoundation.framework/Versions/A/MediaFoundation
0x100c44000 - 0x100cc2fe7 +com.adobe.AudioRenderer.framework (AudioRenderer version 5.5.2 - 5.5.2.0) <F915AE34-18F0-9A1D-F7F7-B74B3D5F4B68> /Applications/Adobe Premiere Pro CS5.5/Adobe Premiere Pro CS5.5.app/Contents/Frameworks/AudioRenderer.framework/Versions/A/AudioRenderer
0x100d74000 - 0x100d9efff +com.adobe.dvacaptioning.framework (dvacaptioning version 5.5.2 - 5.5.2.3) <F781C7F7-A8D0-26BA-1855-DA06D48F92A5> /Applications/Adobe Premiere Pro CS5.5/Adobe Premiere Pro CS5.5.app/Contents/Frameworks/dvacaptioning.framework/Versions/A/dvacaptioning
0x100dcc000 - 0x101908ff7 +com.adobe.Backend.framework (Backend version 5.5.2 - 5.5.2.0) <6007758B-DDAE-111C-CE12-22F96485CA29> /Applications/Adobe Premiere Pro CS5.5/Adobe Premiere Pro CS5.5.app/Contents/Frameworks/Backend.framework/Versions/A/Backend
0x102811000 - 0x1029e1fe7 +com.adobe.ImageRenderer.framework (ImageRenderer version 5.5.2 - 5.5.2.0) <F32B949D-5673-862B-BE41-34140991C3E9> /Applications/Adobe Premiere Pro CS5.5/Adobe Premiere Pro CS5.5.app/Contents/Frameworks/ImageRenderer.framework/Versions/A/ImageRenderer
0x102ae9000 - 0x102b2aff7 +com.adobe.MLFoundation.framework (MLFoundation version 5.5.2 - 5.5.2.0) <BD587B6E-099F-C662-5363-42B94B8769BC> /Applications/Adobe Premiere Pro CS5.5/Adobe Premiere Pro CS5.5.app/Contents/Frameworks/MLFoundation.framework/Versions/A/MLFoundation
0x102b90000 - 0x102bebff7 +com.adobe.VideoFrame.framework (VideoFrame version 5.5.2 - 5.5.2.0) <5A8EE666-51EC-5736-DF0F-9410D206233B> /Applications/Adobe Premiere Pro CS5.5/Adobe Premiere Pro CS5.5.app/Contents/Frameworks/VideoFrame.framework/Versions/A/VideoFrame
0x102c6d000 - 0x102ca7ff7 +com.adobe.PluginSupport.framework (PluginSupport version 5.5.2 - 5.5.2.0) <457CE22A-C007-3DC1-C09A-AC098AE7566D> /Applications/Adobe Premiere Pro CS5.5/Adobe Premiere Pro CS5.5.app/Contents/Frameworks/PluginSupport.framework/Versions/A/PluginSupport
0x102cf7000 - 0x102d37fff +com.adobe.SweetPeaSupport.framework (SweetPeaSupport version 5.5.2 - 5.5.2.0) <08F8C026-EDB9-5E7B-6BBD-8EC2082654B0> /Applications/Adobe Premiere Pro CS5.5/Adobe Premiere Pro CS5.5.app/Contents/Frameworks/SweetPeaSupport.framework/Versions/A/SweetPeaSupport
0x102d98000 - 0x102ddafe7 +com.adobe.AudioSupport.framework (AudioSupport version 5.5.2 - 5.5.2.0) <8A3DD752-7CC1-98B1-54B6-A907FAB11325> /Applications/Adobe Premiere Pro CS5.5/Adobe Premiere Pro CS5.5.app/Contents/Frameworks/AudioSupport.framework/Versions/A/AudioSupport
0x102e2e000 - 0x102e31ff7 +com.adobe.MediaUtils.framework (MediaUtils version 5.5.2 - 5.5.2.0) <12349A87-82E8-E060-1B5D-47B00F71C02C> /Applications/Adobe Premiere Pro CS5.5/Adobe Premiere Pro CS5.5.app/Contents/Frameworks/MediaUtils.framework/Versions/A/MediaUtils
0x102e38000 - 0x102e55ff7 +com.adobe.AudioFilterHost.framework (AudioFilterHost version 5.5.2 - 5.5.2.0) <972B5D48-6FFB-A4FE-B7A7-D9A1134FB6E2> /Applications/Adobe Premiere Pro CS5.5/Adobe Premiere Pro CS5.5.app/Contents/Frameworks/AudioFilterHost.framework/Versions/A/AudioFilterHost
0x102e85000 - 0x102ee3ffd +com.adobe.AdobeXMPCore (Adobe XMP Core 5.2 -c 3 - 61.141987) <37A7128D-857A-F1CF-A00D-497983A42017> /Applications/Adobe Premiere Pro CS5.5/Adobe Premiere Pro CS5.5.app/Contents/Frameworks/AdobeXMP.framework/Versions/A/AdobeXMP
0x102ef3000 - 0x102f97fef +com.adobe.AdobeXMPFiles (Adobe XMP Files 5.2 -f 17 - 61.141987) <C504760D-5727-CC17-08BD-74688712F2C4> /Applications/Adobe Premiere Pro CS5.5/Adobe Premiere Pro CS5.5.app/Contents/Frameworks/AdobeXMPFiles.framework/Versions/A/AdobeXMPFiles
0x102fca000 - 0x103003fef +com.adobe.AudioFilters.framework (AudioFilters version 5.5.2 - 5.5.2.0) <87F318ED-E1D6-83EE-6DC0-DE24CA6BDBF9> /Applications/Adobe Premiere Pro CS5.5/Adobe Premiere Pro CS5.5.app/Contents/Frameworks/AudioFilters.framework/Versions/A/AudioFilters
0x10307d000 - 0x103089ff7 +com.adobe.boost_signals.framework (boost_signals version 5.5.2 - 5.5.2.3) <CD6CB578-3BA9-4F69-D59C-6BB1020BD6D5> /Applications/Adobe Premiere Pro CS5.5/Adobe Premiere Pro CS5.5.app/Contents/Frameworks/boost_signals.framework/Versions/A/boost_signals
0x1030a2000 - 0x103407fef +com.adobe.dvaui.framework (dvaui version 5.5.2 - 5.5.2.3) <FB3E34E3-B6A3-4586-0C1B-7EBC06A76E78> /Applications/Adobe Premiere Pro CS5.5/Adobe Premiere Pro CS5.5.app/Contents/Frameworks/dvaui.framework/Versions/A/dvaui
0x103828000 - 0x103ad7fff +com.adobe.UIFramework.framework (UIFramework version 5.5.2 - 5.5.2.3) <2F0F77EC-3950-E93D-044B-3933A7BB2B0F> /Applications/Adobe Premiere Pro CS5.5/Adobe PremiereAdobe/Jive have a BAD title for the SEARCH THIS FORUM function
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Osx 10.8.5 premiere pro cc 7.2.2 crash crash crash crash crash
Hey discussion gang -- been running into mega crash problem with PP CC 7.2.2
Albeit I'm running Premiere Pro on a Late 2011 Macbook Pro 16GB RAM, surely there shouldn't be so many crashes. I'm working on a short documentary, which has 5 days of footage, all of it h264 quicktime movs shot on Canon60D, approximately 8 hours each day, with 2-channel wav audio files from a separate recorder.
My project file is huge, around 425MB, as I've got sync sequences from each day with all the footage synced to my separate audio source, and I've been duplicating my edit sequences every day, to preserve old edits.
Perhaps this is the source of my crashing issue. Though I've since gone through my project and deleted a bunch of old edits, which I don't need to preserve. Today, I've used the blade tool, resulted in crash with spinning ball of doom, force quit; I've tried to copy 5 clips with 6 lines of audio, resulted in crash with "serious error"; I've used the track select tool, resulted in crash with spinning ball of doom, force quit. Today, my Premiere 7.2.2 has crashed about 12 times, each time requiring a 4-5 minute restart. I know my project file is large, but I used to have much larger project files in FCP7 and this same lappy would seldom crash.
I've recently installed Memory Booster, which is a program to clean up unused RAM. This tool installs a readout of your free RAM in your menu bar and I've noticed that Premiere Pro is a memory hog. I can sit here and edit for about 30 minutes and watch my free RAM drop from 14.5GB to 100MB. Is this what's causing my crashes? I've got no other programs running.
I'm at a loss. I've been avoiding upgrading to Mavericks, as I've heard of other issues stemming from installing that OS. But perhaps PPCC 7.2.2 is optimized for Mavericks?
I've noticed Lightworks released their public beta today; I'm feeling compelled to switch editing systems again, twice in a year.
Many thanks for any help / info.Hi yoshinatsu,
A few things to try for your crash on launch issue:
Change Preferences to Write: When you upgrade a Mac OS (as opposed to installing the new version fresh), Mac OS can set permissions of folders and files incorrectly. To fix this in the case of Premiere Pro, go to the preferences folder and set the entire preferences folder ( /Library/Preferences/Adobe/Premiere Pro/7.0 ) and all of its contents to be writable, not read-only. Though you did a clean install, please check this anyway.
Trash preferences
Make sure the System Preferences > Language & Text is set to English
Have an AMD GPU? Certain applications, like DaVinci Resolve install CUDA drivers, even if you have AMD GPUs. This can cause issues with Premiere Pro. See this blog post.
Sign out from the Creative Cloud application and then Sign in
If you have a NVIDIA GPU, update CUDA drivers in System Preferences > CUDA
These are things that have solved similar issues for other customers. If none of these things work, send me a PM and I'll escalate your issue.
Thanks,
Kevin -
Premiere Pro CC (v7.2.1) crashing every time I try to export
I've been trying to export a sequence on Premiere Pro CC (version 7.2.1) in editing mode: Canon XF MPEG2 720p, but I'm getting a message that says "Sorry, a serious error has occurred that requires Adobe Premiere Pro to shut down. We will attempt to save your current project.
I'm running a one-day-old iMac on OS X (version 10.9) with a 2.9 GHz Intel Core i5 processor and 16 GB of memory, so I wouldn't think the computer is the issue.
I've tried restarting both Premiere and my computer 15-20 times with no success. I've also tried emailing the project to a different computer to export (as a .mov), but I received a prompt saying "The project appears to be damaged. It cannot be opened."
The render bar is yellow, and I've tried to find a way to turn it green without any luck. I've tried downloading the patch on the Adobe site, and I've searched the forums for similar problems, but I haven't found a way to make it work yet.
Any help would be greatly appreciated.
Thanks,
BrittonIf it helps, here is my problem report:
Process:
Adobe Premiere Pro CC [836]
Path:
/Applications/Adobe Premiere Pro CC/Adobe Premiere Pro CC.app/Contents/MacOS/Adobe Premiere Pro CC
Identifier:
com.adobe.AdobePremierePro
Version:
7.2.1 (7.2.1)
Code Type:
X86-64 (Native)
Parent Process: launchd [259]
Responsible:
Adobe Premiere Pro CC [836]
User ID:
502
Date/Time:
2014-02-10 12:17:04.221 -0500
OS Version:
Mac OS X 10.9 (13A603)
Report Version: 11
Anonymous UUID: 0F8558D9-FF49-EDFC-83B6-F7134821A052
Sleep/Wake UUID: 8AB1437A-EF0C-4E4F-8B0B-12FAB0197554
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
terminating with unexpected exception of type dvacore::filesupport::dir_create_exception: $$$/dvacore/filesupport/DirCreate=The directory '@0' could not be created. Please check the parent directory protection or permission rights.
abort() called
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib
0x00007fff9748d866 __pthread_kill + 10
1 libsystem_pthread.dylib
0x00007fff8c58035c pthread_kill + 92
2 libsystem_c.dylib
0x00007fff93ea7c5a __abort + 145
3 libsystem_c.dylib
0x00007fff93ea7bc9 abort + 140
4 libc++abi.dylib
0x00007fff96c41141 abort_message + 257
5 libc++abi.dylib
0x00007fff96c66aa4 default_terminate_handler() + 240
6 libobjc.A.dylib
0x00007fff94842322 _objc_terminate() + 124
7 libc++abi.dylib
0x00007fff96c643e1 std::__terminate(void (*)()) + 8
8 libc++abi.dylib
0x00007fff96c64456 std::terminate() + 54
9 libc++abi.dylib
0x00007fff96c66ad3 default_unexpected_handler() + 23
10 libc++abi.dylib
0x00007fff96c643a5 std::__unexpected(void (*)()) + 6
11 libc++abi.dylib
0x00007fff96c64d52 __cxa_call_unexpected + 129
12 com.adobe.SettingsUI.framework
0x00000001087e6c32 AME::AMESettingsDlgImp::AddPreviewSource(ASL::InterfaceRef<BE::IProject, BE::IProject>, ASL::InterfaceRef<BE::ISequence, BE::ISequence>, dvamediatypes::TimeDisplay, dvamediatypes::TickTime const&, dvamediatypes::TickTime const&, dvamediatypes::TickTime const&, dvamediatypes::TickTime const&) + 978
==========================
Edited by moderator to trim the crash report down to the essentials. Since these forums do not support attaching file (due to legal and security issues), we recommend uploading files using Acrobat.com’s Sendnow (https://sendnow.acrobat.com) or similar services (YouSendit.com, etc.) -
Troubleshooting help: Premiere Pro 5.5.1 Mac crashes
I started a new project today, and Premiere Pro crashed when I tried to save. Relaunching got a "do you want to recover" message, but just gotr more crashes. Now I can't save any project, or even close a project wihtout a crash.
I tried editing an older project in Premiere 5 (not 5.5.1) with the same sort of crash.
I tried deleting autosave files, any caches I could find, and my prefs.
I restarted, remove 5.5, re-installed, and still no dice. Closing a project, trying to quit, whatever, I get: "Sorry, a serious error has occured that requires Adobe Premiere Pro to shut down..."
When the app starts it says:
"It appears that Adobe Premiere Pro closed unexpectedly....do you want to open the prvious project?" whether I choose Yes or No the crashes continue!
Any ideas?Hi, I really feel for you both. Please read this thread - it may help you understand why CS5.5 can't be run 'properly' on a Mac! If it's all too much information to take in, skip down to my posts closer to the end of the page.
I made the mistake of buying CS5.5. I'm a Mac user. Basically, if you want to use CS5.5 where it works 'properly' you'll need to buy a new, very expensive computer, extra drives & graphics card (or an equipped PC). I am a victim of Adobe's unfair advertising to Mac users. I hope your situation is not the same as mine. I guess this is why you haven't received any answers yet.
link:
http://forums.adobe.com/message/4062488#4062488
Good luck
Jac -
Adobe Premiere Pro CC 2014.2 Unusuable - Crash
Hi, just updated to Premier Pro CC 2014.2, and it's unusuable.
Drivers all updated, Windows 7 Pro. Intel Core i7 8GB Ram 64 bit
Application crashes within usually 1-2 minutes of launch at random moments:
Import transparent PNG 900px wide - instant crash
Import non transparent PNG similar size - no instant crash, can add transitions, but crashes within 2 mins
Import video sequence - instant crash on preview in media browser
Create colour matte - instant crash
Examples as follows:
Faulting application name: Adobe Premiere Pro.exe, version: 8.2.0.65, time stamp: 0x5486db4a
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x0000000000000004
Faulting process id: 0x1ff8
Faulting application start time: 0x01d0297d48ce56a9
Faulting application path: C:\Program Files\Adobe\Adobe Premiere Pro CC 2014\Adobe Premiere Pro.exe
Faulting module path: unknown
Faulting application name: Adobe Premiere Pro.exe, version: 8.2.0.65, time stamp: 0x5486db4a
Faulting module name: igdrcl64.dll, version: 10.18.10.3960, time stamp: 0x54299cb8
Exception code: 0x40000015
Fault offset: 0x00000000000b7a16
Faulting process id: 0x83c
Faulting application start time: 0x01d0297bd75304ee
Faulting application path: C:\Program Files\Adobe\Adobe Premiere Pro CC 2014\Adobe Premiere Pro.exe
Faulting module path: C:\Windows\system32\igdrcl64.dllHey Nick,
I had exactly the same problem. Crashes after 1-2 minutes of random activities.
I ended up going down to 2014.0 and then upgrading to 2014.1. Everything is working perfectly now.
If you are interested to do the same you can go here to get 2014.0: Adobe CC 2014 Direct Download Links: Creative Cloud 2014 Release | ProDesignTools
And then here for the upgrades: All Adobe CC 2014 Updates: The Direct Download Links for Windows | ProDesignTools
Make sure you read the instructions carefully. The 2014.0 link does not work unless you follow the steps.
Here are my specs and error.
Win8.1, 2x Gforce Titan Black, Intel i7-4960X @ 3.60GHz, 64GB
Faulting application name: Adobe Premiere Pro.exe, version: 8.2.0.65, time stamp: 0x5486db4a
Faulting module name: ntdll.dll, version: 6.3.9600.17476, time stamp: 0x54516b13
Exception code: 0xc0000005
Fault offset: 0x0000000000037049
Faulting process id: 0xc54
Faulting application start time: 0x01d028ef6b52f9d8
Faulting application path: C:\Program Files\Adobe\Adobe Premiere Pro CC 2014\Adobe Premiere Pro.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: bd89d792-94e2-11e4-828a-54271e6b4262
Faulting package full name:
Faulting package-relative application ID: -
Premiere Pro CC 2114 8.2 Crashes Doing Just Basic Things
I get freeze-ups or crashes constantly! This seemed to start over the last few months or the last few Premiere Pro updates. The usual error is:
“Adobe Premiere Pro has stopped working… Windows is checking for a solution to the problem.”
The crashes seem somewhat random so I don’t always get the same crash twice doing exactly the same thing… I get them when I’m looking through the timeline, when I select a clip to lay on the timeline, try to make simple effect changes, open a “Bin” of clips etc…. It does seem to crash more with QuickTime clips. I don’t seem to have as much of a problem with CineForm, AVI’s or generic Mp4’s. I’m working on three projects now and they all crash but one seems to crash more. All projects use 1920X1080 clips, and all drivers are up-to-date and I have re-installed Premiere Pro several times. I can’t get several minutes into anything before I freeze-up or crash. I tried all of the remedies stated on other forums pertaining to Adobe’s QT 32 server’s handling or management issues with QuickTime which seemed to help a little but didn’t fix the problem… I don’t have any other media player software’s/codec’s loaded like Xvid or Real (although I do have FileMaker.)
Does anyone know of any other sources where this problem is addressed? Thank you for any help!
Chuck
Processors Dual Intel Xeon CPU X5670 @ 2.93GHz 12 processor cores
ASUS Z8PE Motherboard
Memory (RAM) 48.0 GB
Graphics NVIDIA Quadro K6000 36475 MB memory
Windows 7 Professional 64-bit operating system
C: Drive disk(s) 26315 GB
Video Raid (Areca ARC-1880ixl-8 SAS Controller Card) (28TB Total)
Graphics NVIDIA Quadro K6000, Total available graphics memory 36603 MB
Display adapter driver version 9.18.13.4121
Primary & secondary monitor resolution 1920x1080
Matrox MX02 Rack Box... version 7.7.1.2008
DirectX version DirectX 10
Adobe CC 2014 8.2.0 (65) Build
QuickTime Pro 7.7.6 (1680.95.31)Having the same issue, and was part of an earlier thread of the same.
Seems that some are rolling back to 8.0 ... but I've been editing in 8.2 and worried that I won't be able to open my current projects after I roll back. -
Adobe Premiere Pro CC / Media Encoder CC Crashing On Export
Hi,
I have a 1 hour project consisting of
- iPhone 5 Video clips recorded at 1080p/30fps using app FilmicPro
- Various Image files, imported as PSD's
- WAV Sound files
My Sequence Settings are:
Export Settings are:
As you can tell by the file name, i already installed ALL updates.
I just installed a new graphics card (GTX 770) a few days ago, but these crashes were happening before i installed the card, and now after I've installed it, so it's not related at all (before i was just using my CPU (Intel HD 4600). (At the moment I have CUDA enabled).
Full Specs
- Windows 8.1 Pro
- Adobe Premiere Pro 7.2.2
- Adobe Media Encoder 7.2.2
- Intel i7 4770k
- 8GB RAM
- NVidia GTX 770
The crashes always happen at the exact same place on both Premiere Export and Media Encoder, no idea what's causing it, I've played around with the settings and managed to export it a few times but not at the quality I want. If i render my entire sequence preview's first, and then export using preview files then it exports fine using MPEG Preview. Not exactly the format/quality I want though, if there is anything i have missed out then please ask, I do intend to check the boxes for Maximum Bit Depth and Maximum Render Quality
P.S. I have already tried
A) Clear Media Cache
B) Reinstall Premiere/Media Encoder
C) Change Location of Project Files
Thanks,
JayHi Jay Singh,
Thanks for posting on Adobe forums.
Please try to check the resolution on the PSDs in the Project. and Make sure that the resolution should not exceed more than 1920*1080. This is could be the issue on crash on export.
Let us know if this will help.
Happy Editing,
Sandeep -
Premiere Pro Cs6 on MAC ALWAYS crashes when I render.
I have an 27' Imac with a 3,4Ghz i7 processor. Plus 8Gb of Ram.
AMD Radeon HD 6970M 2048 MB
And runnning
OS X Lion 10.7.5
I can`t understand why my computer at work with an i5 processor , 4Gb o Ram and with OSX Snow Leopard never crashes with Cs6 and runs it better.
Any solutions?
It has never work well on my computer since the day I installed it.
Please Help!http://helpx.adobe.com/premiere-pro/kb/cant-capture-dv-hdv-video.html
Also, Go to http://forums.adobe.com/community/premiere and, in the area just under Ask a Question, type in
maverick
or
mavericks
or
10.9
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