Premiere Pro CC - Crash when opening because of network disk cache
I have had premiere fail to open for a while now on one of my secondary PC's. This computer was setup with a network drive as its disk cache/links to projects.
This is so multiple editors can work off the same RAID. Works perfectly, aside from the fact that windows somehow unlinked the network drive. Once this happened premiere fails to launch and crashes when starting the program.
I had got the network drive linked back up at one point and premiere launched again running with zero problems. Again windows messed up the network drive, and premiere again, does not work.
I need to reset the settings for premiere (the disk cache settings).
THINGS I'VE ALREADY TRIED:
I already tried holding Ctrl + Shift to reset, did not work.
I already tried uninstalling and reinstalling, but the settings were not removed and program keeps crashing.
I would just relink the network drive and then once premiere launches change the disk cache and never do that again, but sadly the computer will not relink to that partical drive.
Let me know if you need any more details,
I'm running windows 8, latest version of CC (just updated). I have 32gig Ram, I7 processor overclocked to 4.4GHz, Nvidia Graphics.
Thanks much
Hey there!
Well now your post is over one year old but recently I had the same problem.
Solution was what you were thinking: Redirect the path. But where??? I searched the registry and there you have it:
Computer\HKEY_CURRENT_USER\Software\Adobe\Common 8.0\Media Cache
There's a key called FolderPath. Set that to a local drive and Premiere should start again.
btw adobe: that's really a bad bad bug or misbehaviour. if something is not working software should ask for another solution instead of just crash...
Similar Messages
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The description is in the title: Premiere Pro CC Crashing when Scrolling Through Sequence in Timeline - Audio Waveform Goes Blank First.
Just started today, won't stop crashing now after a minute or two, and always does it when I scroll through the timeline of a sequence. The audio waveform goes blank first.
What is going on?
Date/Time:
2014-10-22 12:16:16.078 -0400
OS Version:
Mac OS X 10.9.5 (13F34)
Report Version: 11
Anonymous UUID: E1BCDCD7-6284-3012-9151-FF85491060DA
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x000000011d74b000
VM Regions Near 0x11d74b000:
VM_ALLOCATE
000000011d748000-000000011d74b000 [ 12K] rw-/rwx SM=PRV
--> STACK GUARD
000000011d74b000-000000011d74c000 [
4K] ---/rwx SM=NUL stack guard for thread 4
Stack
000000011d74c000-000000011d7ce000 [ 520K] rw-/rwx SM=COW thread 4
Thread 0 Crashed:: Dispatch queue: com.apple.main-threadsame problem of mine, as posted here:
Crash when scrolling the timeline
please find attached the crash report log, as requested.
Process: Adobe Premiere Pro CC 2014 [3770]
Path: /Applications/Adobe Premiere Pro CC 2014/Adobe Premiere Pro CC 2014.app/Contents/MacOS/Adobe Premiere Pro CC 2014
Identifier: com.adobe.AdobePremierePro
Version: 8.2.0 (8.2.0)
Code Type: X86-64 (Native)
Parent Process: launchd [225]
Responsible: Adobe Premiere Pro CC 2014 [3770]
User ID: 501
Date/Time: 2014-12-22 16:33:25.725 +0100
OS Version: Mac OS X 10.9.5 (13F34)
Report Version: 11
Anonymous UUID: DC744912-A135-A02B-C2D3-75C4CA421CDD
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x000000011a46a000
VM Regions Near 0x11a46a000:
VM_ALLOCATE 000000011a461000-000000011a46a000 [ 36K] rw-/rwx SM=PRV
-->
VM_ALLOCATE 000000011a46d000-000000011a46e000 [ 4K] rw-/rwx SM=PRV
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x000000011a46a000
VM Regions Near 0x11a46a000:
VM_ALLOCATE 000000011a461000-000000011a46a000 [ 36K] rw-/rwx SM=PRV
-->
VM_ALLOCATE 000000011a46d000-000000011a46e000 [ 4K] rw-/rwx SM=PRV
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.adobe.HandlerTimeline.framework 0x000000010c2b31f4 HandlerTimeline::TimelineMediaIconManager::DrawAudioWaveform(UIF::DC&, ASL::ParamRect<int> const&, ASL::ParamColor<RGBColor>, unsigned int, unsigned int, ASL::InterfaceRef<ASL::ASLUnknown, ASL::ASLUnknown>, bool, std::vector<bool, std::allocator<bool> > const&) + 1620
1 com.adobe.HandlerTimeline.framework 0x000000010c1dc4f5 HandlerTimeline::AudioTrackContentView::DrawWaveform(UIF::DC&, ASL::ParamRect<int> const&, ASL::ParamRect<int> const&, ASL::InterfaceRef<BE::ITrackItem, BE::ITrackItem>, unsigned int, ASL::InterfaceRef<ASL::ASLUnknown, ASL::ASLUnknown>) + 2661
2 com.adobe.HandlerTimeline.framework 0x000000010c1dafb3 HandlerTimeline::AudioTrackContentView::DrawTrackItemWaveform(ASL::InterfaceRef<BE::ITrac kItem, BE::ITrackItem>, dvamediatypes::TickTime const&, int, ASL::InterfaceRef<ASL::ASLUnknown, ASL::ASLUnknown>) + 2131
3 com.adobe.HandlerTimeline.framework 0x000000010c2b447d HandlerTimeline::TimelineMediaIconManager::HandleWaveformNotification(int) + 429
4 com.adobe.HandlerTimeline.framework 0x000000010c2b53b0 HandlerTimeline::AsyncRequestNotifier::ListenToMessage(ASL::Message const&) + 176
5 com.adobe.ASLMessaging.framework 0x0000000100e1fb97 ASL::Broadcaster::BroadcastMessageInner(ASL::Broadcaster::ListenerRecord const&, ASL::Message const&) + 39
6 com.adobe.Frontend.framework 0x000000010006b039 FE::ApplicationErrorManager::ExecuteFunctionWithTopLevelExceptionHandler(boost::function0 <int>) + 41
7 com.adobe.ASLMessaging.framework 0x0000000100e1f71f ASL::Broadcaster::BroadcastMessage(ASL::Message const&) + 1695
8 com.adobe.ASLMessaging.framework 0x0000000100e25e9a ASL::StationUtils::BroadcastMessage(dvacore::utility::ImmutableString const&, ASL::Message const&) + 42
9 com.adobe.dvacore.framework 0x00000001003c763c boost::function0<void>::operator()() const + 28
10 com.adobe.dvacore.framework 0x00000001003c8f4c dvacore::threads::(anonymous namespace)::FunctionQueue::ExecuteOneFunction(boost::shared_ptr<dvacore::threads::(anonym ous namespace)::FunctionQueue>, bool) + 124
11 com.adobe.dvacore.framework 0x00000001003c9a4c boost::detail::function::void_function_obj_invoker0<boost::_bi::bind_t<bool, bool (*)(boost::shared_ptr<dvacore::threads::(anonymous namespace)::FunctionQueue>, bool), boost::_bi::list2<boost::_bi::value<boost::shared_ptr<dvacore::threads::(anonymous namespace)::FunctionQueue> >, boost::_bi::value<bool> > >, void>::invoke(boost::detail::function::function_buffer&) + 60
12 com.adobe.dvacore.framework 0x00000001003c763c boost::function0<void>::operator()() const + 28
13 com.adobe.dvacore.framework 0x00000001003c9b02 dvacore::threads::(anonymous namespace)::RunLoopAdaptor::Execute(__CFRunLoopTimer*, void*) + 18
14 com.apple.CoreFoundation 0x00007fff8b7ae3e4 __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 20
15 com.apple.CoreFoundation 0x00007fff8b7adf1f __CFRunLoopDoTimer + 1151
16 com.apple.CoreFoundation 0x00007fff8b81f5aa __CFRunLoopDoTimers + 298
17 com.apple.CoreFoundation 0x00007fff8b7696a5 __CFRunLoopRun + 1525
18 com.apple.CoreFoundation 0x00007fff8b768e75 CFRunLoopRunSpecific + 309
19 com.apple.HIToolbox 0x00007fff93049a0d RunCurrentEventLoopInMode + 226
20 com.apple.HIToolbox 0x00007fff93049685 ReceiveNextEventCommon + 173
21 com.apple.HIToolbox 0x00007fff930495bc _BlockUntilNextEventMatchingListInModeWithFilter + 65
22 com.apple.AppKit 0x00007fff8e47924e _DPSNextEvent + 1434
23 com.apple.AppKit 0x00007fff8e47889b -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122
24 com.apple.AppKit 0x00007fff8e46c99c -[NSApplication run] + 553
25 com.adobe.Frontend.framework 0x00000001000d302d FE::MacApplication::RunSelf() + 45
26 com.adobe.Frontend.framework 0x0000000100047e98 FE::Application::Run(std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&) + 4328
27 com.adobe.Frontend.framework 0x00000001000d4944 FE::AppMain(ASL::ObjectPtr<ASL::Module, ASL::AtomicValue> const&, std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&, int, void*) + 276
28 com.adobe.Frontend.framework 0x00000001000dbbe5 FE::Run(ASL::ObjectPtr<ASL::Module, ASL::AtomicValue> const&, std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&, int) + 581
29 com.adobe.AdobePremierePro 0x00000001000018ac main + 508
30 com.adobe.AdobePremierePro 0x00000001000016a4 start + 52 -
Premiere Pro CC crashes when importing media.
Premiere Pro CC crashes when importing media. Every time. Driving me crazy.
It crashes as soon as the Windows dialogue box comes up.
Does it in new projects and in a project I created and imported into just fine 2 days ago.
Have rebooted.
Running Windows 8.1 on Samsung Series 5 ultrabook Intel i5 - not too sure what else to say about other settings:
I did have a problem the other day when Windows was crashing when browing a large folder of largish images and video clips but it went away when I put images and videos in separate folders.Thanks for reply.
Point taken but I've been using it for over a year for simple edits (5 min films) in PPCC just fine. Can't even do what I could do the other night now.
Simple folder with a few jpegs and movies in it. In fact it just crashes before I even got to another folder. -
Premiere Pro CS5 crash when adjusting audio gain
Premiere Pro CS5 crash when adjusting audio gain
The same on another workstations.
Have any idea?Hi Dennis,
I just had a go and can reproduce the problem straight away too.
Created a new project then a new XDCAM EX 1080p25 sequence. Imported a short Sony PMW-350 clip. Dragging it straight to the timeline and then setting audio gain is OK (Source channel mapping preferences set to mono).
However, if I Modify - Audio Channels and then set track format as stereo or mono as stereo and then drag the clip to the timeline and right click - gain, Premiere crashes about 1/2 to 1 second after the audio gain dialogue box appears. Error log below if it's useful.
Asus Rampage III extreme
Intel i7 980x @ 3.33GHz
24Gb ram
Windows 7 64 bit
Using onboard sound - Realtek HD 6.0.1.6037
Incidentally, I tried with both the default Windows 7 audio drivers and then the Realtek HD drivers installed (I'd previously forgotten to install the Realtek driver when I built the PC)
Log Name: Application
Source: Application Error
Date: 12/08/2010 14:28:51
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer:
Description:
Faulting application name: Adobe Premiere Pro.exe, version: 5.0.1.0, time stamp: 0x4bf119d2
Faulting module name: MSVCR90.dll, version: 9.0.30729.4926, time stamp: 0x4a1750b0
Exception code: 0xc0000005
Fault offset: 0x000000000001dfcd
Faulting process id: 0x16ec
Faulting application start time: 0x01cb3a21ad8357e4
Faulting application path: C:\Program Files\Adobe\Adobe Premiere Pro CS5\Adobe Premiere Pro.exe
Faulting module path: C:\Windows\WinSxS\amd64_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.4926_none_08e1a05ba 83fe554\MSVCR90.dll
Report Id: 8b5dda37-a615-11df-8de4-20cf3011131b
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2010-08-12T13:28:51.000000000Z" />
<EventRecordID>2401</EventRecordID>
<Channel>Application</Channel>
<Computer></Computer>
<Security />
</System>
<EventData>
<Data>Adobe Premiere Pro.exe</Data>
<Data>5.0.1.0</Data>
<Data>4bf119d2</Data>
<Data>MSVCR90.dll</Data>
<Data>9.0.30729.4926</Data>
<Data>4a1750b0</Data>
<Data>c0000005</Data>
<Data>000000000001dfcd</Data>
<Data>16ec</Data>
<Data>01cb3a21ad8357e4</Data>
<Data>C:\Program Files\Adobe\Adobe Premiere Pro CS5\Adobe Premiere Pro.exe</Data>
<Data>C:\Windows\WinSxS\amd64_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.4926_none_08e 1a05ba83fe554\MSVCR90.dll</Data>
<Data>8b5dda37-a615-11df-8de4-20cf3011131b</Data>
</EventData>
</Event> -
Finder crashes when opening external HDD. Disk Utility does not have a problem with it. Any solutions? All my backed up work is in it
This is the crash log
Process:
Finder [316]
Path:
/System/Library/CoreServices/Finder.app/Contents/MacOS/Finder
Identifier:
com.apple.finder
Version:
10.7.5 (10.7.5)
Build Info:
Finder_FE-751005001000000~21
Code Type:
X86-64 (Native)
Parent Process: launchd [116]
Date/Time:
2013-04-16 19:35:31.063 +0800
OS Version:
Mac OS X 10.7.5 (11G63)
Report Version: 9
Interval Since Last Report:
1530 sec
Crashes Since Last Report:
136
Per-App Interval Since Last Report: 7692792 sec
Per-App Crashes Since Last Report: 660
Anonymous UUID:
2EA62802-6DCB-48AF-BD8B-D7F62DA4D1F4
Crashed Thread: 2 Dispatch queue: TNodeEngine 0x104c7fe20
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
VM Regions Near 0:
-->
__TEXT
000000010456a000-0000000104a73000 [ 5156K] r-x/rwx SM=COW /System/Library/CoreServices/Finder.app/Contents/MacOS/Finder
Application Specific Information:
objc[316]: garbage collection is OFF
Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib
0x00007fff8614e67a mach_msg_trap + 10
1 libsystem_kernel.dylib
0x00007fff8614dd71 mach_msg + 73
2 com.apple.CoreFoundation
0x00007fff8ff7250c __CFRunLoopServiceMachPort + 188
3 com.apple.CoreFoundation
0x00007fff8ff7ac74 __CFRunLoopRun + 1204
4 com.apple.CoreFoundation
0x00007fff8ff7a486 CFRunLoopRunSpecific + 230
5 com.apple.HIToolbox
0x00007fff8756c2bf RunCurrentEventLoopInMode + 277
6 com.apple.HIToolbox
0x00007fff8757356d ReceiveNextEventCommon + 355
7 com.apple.HIToolbox
0x00007fff875733fa BlockUntilNextEventMatchingListInMode + 62
8 com.apple.AppKit
0x00007fff8c51f779 _DPSNextEvent + 659
9 com.apple.AppKit
0x00007fff8c51f07d -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 135
10 com.apple.AppKit
0x00007fff8c7d3735 -[NSApplication _realDoModalLoop:peek:] + 610
11 com.apple.AppKit
0x00007fff8c7d3369 -[NSApplication runModalForWindow:] + 120
12 com.apple.AppKit
0x00007fff8c7c69cd -[NSAlert runModal] + 159
13 com.apple.AppKit
0x00007fff8c54e59b __-[NSPersistentUIManager promptToIgnorePersistentState]_block_invoke_1 + 815
14 com.apple.AppKit
0x00007fff8c7cc782 -[NSApplication _suppressFinishLaunchingFromEventHandlersWhilePerformingBlock:] + 31
15 com.apple.AppKit
0x00007fff8c54e234 -[NSPersistentUIManager promptToIgnorePersistentState] + 178
16 com.apple.AppKit
0x00007fff8c5229ec -[NSApplication _reopenWindowsAsNecessaryIncludingRestorableState:registeringAsReady:completion Handler:] + 180
17 com.apple.AppKit
0x00007fff8c523ca9 -[NSApplication _sendFinishLaunchingNotification] + 358
18 com.apple.AppKit
0x00007fff8c51fac3 _DPSNextEvent + 1501
19 com.apple.AppKit
0x00007fff8c51f07d -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 135
20 com.apple.AppKit
0x00007fff8c51b9b9 -[NSApplication run] + 470
21 com.apple.AppKit
0x00007fff8c797eac NSApplicationMain + 867
22 com.apple.finder
0x000000010457012f 0x10456a000 + 24879
23 com.apple.finder
0x00000001045700f4 0x10456a000 + 24820
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib
0x00007fff861507e6 kevent + 10
1 libdispatch.dylib
0x00007fff8bccf786 _dispatch_mgr_invoke + 923
2 libdispatch.dylib
0x00007fff8bcce316 _dispatch_mgr_thread + 54
Thread 2 Crashed:: Dispatch queue: TNodeEngine 0x104c7fe20
0 com.apple.DesktopServices
0x00007fff8535b438 BTreeIterator::PushForward(Page*) + 30
1 com.apple.DesktopServices
0x00007fff8535b3f3 BTreeIterator::BuildStack(IAOrderedStorable const*) + 81
2 com.apple.DesktopServices
0x00007fff8535b377 BTreeIterator::BTreeIterator(BTree*) + 31
3 com.apple.DesktopServices
0x00007fff8535b338 BTree::MakeIterator() + 34
4 com.apple.DesktopServices
0x00007fff8535940e TPropertyInfo::MakeProperties(TPropertyInfoList*, unsigned char*, unsigned int, bool) + 216
5 com.apple.DesktopServices
0x00007fff853e4cf4 TPropertyInfo::CreatePropertyList(TCountedPtr<TFSInfo> const&, double&, long long&, bool, bool, TPropertyInfoList*) + 422
6 com.apple.DesktopServices
0x00007fff853e4afa TPropertyInfo::CreatePropertyList(TCountedPtr<TCFURLInfo> const&, double&, long long&, bool, bool, TPropertyInfoList*) + 154
7 com.apple.DesktopServices
0x00007fff8535924e THFSPlusPropertyStore::Open(bool, bool) const + 130
8 com.apple.DesktopServices
0x00007fff853591ae THFSPlusPropertyStore::GetProperties(bool) const + 38
9 com.apple.DesktopServices
0x00007fff85358aa4 TNode::GetExtendedPropertyStore(bool) const + 208
10 com.apple.DesktopServices
0x00007fff85358917 TNode::GetExtendedProperty(unsigned int, TPropertyReference&, bool) const + 39
11 com.apple.DesktopServices
0x00007fff85357566 TNode::GetProperty(unsigned int, TPropertyReference&, unsigned int) const + 578
12 com.apple.DesktopServices
0x00007fff853570b6 TNode::GetProperty(unsigned int, TPropertyReference&, OpaqueNodeRequest* const&, unsigned int) const + 68
13 com.apple.DesktopServices
0x00007fff85357017 GetNodeProperty(OpaqueNodeRef*, unsigned int, TPropertyReference&, OpaqueNodeRequest*, unsigned int) + 162
14 com.apple.DesktopServices
0x00007fff8535eeed GetNodePropertyAsBoolean + 75
15 com.apple.finder
0x000000010458c6e4 0x10456a000 + 141028
16 com.apple.finder
0x000000010458c669 0x10456a000 + 140905
17 com.apple.finder
0x000000010458c618 0x10456a000 + 140824
18 com.apple.finder
0x00000001045b4f75 0x10456a000 + 307061
19 com.apple.finder
0x00000001045b2fb3 0x10456a000 + 298931
20 com.apple.finder
0x00000001045b2e91 0x10456a000 + 298641
21 com.apple.finder
0x000000010458b968 0x10456a000 + 137576
22 libdispatch.dylib
0x00007fff8bccda82 _dispatch_call_block_and_release + 18
23 libdispatch.dylib
0x00007fff8bccf2d2 _dispatch_queue_drain + 264
24 libdispatch.dylib
0x00007fff8bccf12e _dispatch_queue_invoke + 54
25 libdispatch.dylib
0x00007fff8bcce928 _dispatch_worker_thread2 + 198
26 libsystem_c.dylib
0x00007fff888003da _pthread_wqthread + 316
27 libsystem_c.dylib
0x00007fff88801b85 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib
0x00007fff86150192 __workq_kernreturn + 10
1 libsystem_c.dylib
0x00007fff88800594 _pthread_wqthread + 758
2 libsystem_c.dylib
0x00007fff88801b85 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib
0x00007fff86150192 __workq_kernreturn + 10
1 libsystem_c.dylib
0x00007fff88800594 _pthread_wqthread + 758
2 libsystem_c.dylib
0x00007fff88801b85 start_wqthread + 13
Thread 5:
0 libsystem_kernel.dylib
0x00007fff86150192 __workq_kernreturn + 10
1 libsystem_c.dylib
0x00007fff88800594 _pthread_wqthread + 758
2 libsystem_c.dylib
0x00007fff88801b85 start_wqthread + 13
Thread 6:
0 libsystem_kernel.dylib
0x00007fff86150192 __workq_kernreturn + 10
1 libsystem_c.dylib
0x00007fff88800594 _pthread_wqthread + 758
2 libsystem_c.dylib
0x00007fff88801b85 start_wqthread + 13
Thread 7:
0 libsystem_kernel.dylib
0x00007fff86150192 __workq_kernreturn + 10
1 libsystem_c.dylib
0x00007fff88800594 _pthread_wqthread + 758
2 libsystem_c.dylib
0x00007fff88801b85 start_wqthread + 13
Thread 8:: com.apple.CFSocket.private
0 libsystem_kernel.dylib
0x00007fff8614fdf2 __select + 10
1 com.apple.CoreFoundation
0x00007fff8ffc3c8b __CFSocketManager + 1355
2 libsystem_c.dylib
0x00007fff887fe8bf _pthread_start + 335
3 libsystem_c.dylib
0x00007fff88801b75 thread_start + 13
Thread 2 crashed with X86 Thread State (64-bit):
rax: 0x00007fce76d18ac0 rbx: 0x00007fce76d0f5b0 rcx: 0x0000000000000000 rdx: 0x0000000000000000
rdi: 0x0000000104b71000 rsi: 0x0000000000000000 rbp: 0x0000000104e808a0 rsp: 0x0000000104e80880
r8: 0x000000000000000e r9: 0x000000000000018a r10: 0x0000000000000000 r11: 0x00007fce76d18ac0
r12: 0x0000000000000000 r13: 0x000000000000a804 r14: 0x00007fff74121c80 r15: 0x00007fce76d1faf0
rip: 0x00007fff8535b438 rfl: 0x0000000000010297 cr2: 0x0000000000000000
Logical CPU: 2
Binary Images:
0x10456a000 -
0x104a72ff7 com.apple.finder (10.7.5 - 10.7.5) <83F36736-790D-3582-AC9D-91EFCC3DDB9D> /System/Library/CoreServices/Finder.app/Contents/MacOS/Finder
0x10510a000 -
0x10511ffff com.apple.frameworks.preferencepanessupport (1.0 - 1.0) <B7E1A6D7-5C75-3626-ACD9-682B6CBC3EBF> /System/Library/PrivateFrameworks/PreferencePanesSupport.framework/Versions/A/P referencePanesSupport
0x7fff6416a000 -
0x7fff6419ebaf dyld (195.6 - ???) <C58DAD8A-4B00-3676-8637-93D6FDE73147> /usr/lib/dyld
0x7fff84021000 -
0x7fff84027ff7 com.apple.phonenumbers (1.0 - 47) <BC6C2FE2-99C0-3AD6-AA9C-C88780FFFCCF> /System/Library/PrivateFrameworks/PhoneNumbers.framework/Versions/A/PhoneNumber s
0x7fff84028000 -
0x7fff84107fff com.apple.ImageIO.framework (3.1.2 - 3.1.2) <047DFE61-500F-3F11-9881-D0844D2FCE5F> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
0x7fff84108000 -
0x7fff84aa6a27 com.apple.CoreGraphics (1.600.0 - ???) <576777EA-921B-3D94-98C3-40A9CF8EBD18> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x7fff85174000 -
0x7fff8519ffff libpcre.0.dylib (1.1.0 - compatibility 1.0.0) <7D3CDB0A-840F-3856-8F84-B4A50E66431B> /usr/lib/libpcre.0.dylib
0x7fff851a0000 -
0x7fff851f4ff7 com.apple.ScalableUserInterface (1.0 - 1) <33563775-C662-313D-B7FA-3D575A9F3D41> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableU serInterface.framework/Versions/A/ScalableUserInterface
0x7fff851f5000 -
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0x7fff8f528ff7 liblaunch.dylib (392.39.0 - compatibility 1.0.0) <8C235D13-2928-30E5-9E12-2CC3D6324AE2> /usr/lib/system/liblaunch.dylib
0x7fff8f529000 -
0x7fff8f57bff7 libGLU.dylib (??? - ???) <DB906997-0F70-3469-BA0E-2F1DDBEAD8D5> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylibIf you have more than one user account, you must be logged in as an administrator to carry out these instructions.
Triple-click anywhere in the line below to select it:
sudo rm -i /V*/*/.DS_Store
Copy the selected text to the Clipboard (command-C).
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window (command-V). You'll be prompted for your login password, which won't be displayed when you type it. If you don’t have a login password, you’ll need to set one before you can run the command. You may get a one-time warning not to screw up. Confirm. You don't need to post the warning. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
You may be prompted to remove one or more files named exactly ".DS_Store" (without the quotes.) Press the Y key and then return to confirm. Press the N key and then return if you get any other response, or just close the Terminal window.
Try again to open the volume window. -
Premiere Pro keeps crashing when using overwrite (.) shortcut in Source Monitor
When editing a clip in the source monitor and then using the (.) key to overwrite the clip onto my timeline Premiere Pro keeps crashing. If I select the Timeline window and then press the (.) key it works fine, but if the Source Monitor is highlighted and I press (.) it crashes every time and shows these windows:
Premiere Pro has encountered an error.
[/Volumes/BuildDisk/builds/mightykilt/shared/
adobe/Mediacore/Backened/Make/Mac/../../Src/
Sequence/LinkContainer.cpp-184]
and then opens this one:
Adobe Premiere Pro
Sorry, a serious error has occured that requires
Adobe Premiere Pro to shut down. We will attempt to
save your current project.
It saves my current project as a copy, which is good, but I've now ended up with lots of copies of the same project as it keeps on crashing. In order to work I have to make sure that the Timeline is highlighted before I use the shortcut. It makes for very precarious and tense editing!
I've tried to update my system (I have the Production Premium Suite), but it came up with this:
Adobe Bridge CS6 5.0.2 Update
There was an error installing this update. Please quit and try again later. Error Code: U44M1I200
Extension Manager 6.0.5 Update
There was an error installing this update. Please quit and try again later. Error Code: U44M1I200
Prelude CS6 1.0.2 Update
There was an error installing this update. Please quit and try again later. Error Code: U44M1I200
Adobe Photoshop 13.0.5
There was an error installing this update. Please quit and try again later. Error Code: U44M1I200
Photoshop Camera Raw 8.1(CS6)
There was an error installing this update. Please quit and try again later. Error Code: U44M1I200
DPS Desktop Tools CS6 26.0.0 Update
There was an error installing this update. Please quit and try again later. Error Code: U44M1I200
Adobe Illustrator CS6 Update (version 16.0.4)
There was an error installing this update. Please quit and try again later. Error Code: U44M1I200
Dynamic Link Media Server CS6 1.0.1 Update
There was an error installing this update. Please quit and try again later. Error Code: U44M1I200
Adobe SpeedGrade CS6 6.0.4 Update
There was an error installing this update. Please quit and try again later. Error Code: U44M1I200
Adobe InDesign CS6 8.0.1 update
There was an error installing this update. Please quit and try again later. Error Code: U44M1I200
Adobe After Effects CS6 11.0.2 Update
There was an error installing this update. Please quit and try again later. Error Code: U44M1I200
Fireworks CS6 update to improve Mac 10.8 platform compatibility and resolve usability bugs.
There was an error installing this update. Please quit and try again later. Error Code: U44M1I200
Adobe Media Encoder CS6 6.0.2 Update
There was an error installing this update. Please quit and try again later. Error Code: U44M1I200
Adobe Audition CS6
There was an error installing this update. Please quit and try again later. Error Code: U44M1I200
Adobe Premiere Pro CS6 6.0.2 Update
There was an error installing this update. Please quit and try again later. Error Code: U44M1I200
Flash Pro CS6 update 2
There was an error installing this update. Please quit and try again later. Error Code: U44M1I200
I'm using a MacBookPro 15", OS X 10.8.4 and editing footage filmed at 24fps 1920x1080 on my Canon 550D/T2i. All .MOV files.
I purchased my software from iSoftware.co.uk. I'm worried that could be the problem.
Any help would be hugely appreciated. Thank you.
SamA crash with a very similar error message was fixed in the new CC release. The bug report in that case involved creating a multi-cam sequence, so it might not be directly related.
If you have a chance to download the CC trial, we'd be interested to know whether the crash remains in the new version. -
Premiere Pro CC crashes when editing audio- any solutions?
Adobe Premiere Pro CC crashes nearly every time I try to edit audio, keyframe it in certain spots, etc, etc, with the error message that there has been an "unexpected problem" and the program must "force quit." Sometimes my work is saved, sometimes it isn't. And then I have to re-name my saved file, so I often end up with upwards of 15 different project files because I cannot edit audio without this program crashing. I see I'm not the only one--what is Adobe doing to fix this bug-riddled program? It's impossible to get anything done!
I'm using this program on a MAC, 6-Core Intel Xeon Processor. MAC OS X Lion 10.7.5.
I'm ready to lose my mind.I am having a very similar experience.....I have been working in Adobe Premiere Pro for well over 8 years and have always had issues with crashes when working with audio files, keyframing, transition placement, trimming and so on. I have had nightmares with some projects that I am having crashes every change I do and it seems once you get an issue with a project it only gets worst. I have worked on a number of different systems in regards to hardware and get the same issues, OS has been Windows 7 64bit for number of years. I would have expected Adobe to have been able to smooth this out by now but it just keeps rearing its ugly head when I`m on a deadline crunch.
I try to never work with Mp3s and always request wav but it doesn't seem to matter in the long run.
Just wanted to let you know you are not the only one and I am having a serous issue with this problem once again!
Please help Adobe....audio is an issue with Premiere Pro for a lot of us....thanks! -
Premiere Pro CS5 crashes when clock wipe transition is applied
Hi,
I applied a transition "CLOCK WIPE" and when i change any parameter within the transistion then Premiere Pro CS5 crashes.
What I have tested is that only happens when the mercury playback engine is turned on.Adobe Feature Request/Bug Report Form
-
Macbook Pro unstable crashing when opening iPhoto, FB flash apps and others.
I have a 2010 Macbook Pro that crashes when I open iPhoto or use Facebook flash apps. I can't seem to find a solution. I have included the last panic report. I can use safari without a problem as long as I don't go on flash heavy sites. I have tried uninstalling and reinstalling flash with no success. I am not sure what to do next. This started when I first updated to Lion and has persisted. I have done a clean install of Mountain Lion but the problem still continues.
Interval Since Last Panic Report: 142682 sec
Panics Since Last Report: 5
Anonymous UUID: 33117B64-B3FB-5583-9E63-F9E64369095C
Sun Sep 30 20:11:26 2012
panic(cpu 1 caller 0xffffff7f9a601b25): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff80b99ff000 0x0a5480a2, D0, P3/4
Backtrace (CPU 1), Frame : Return Address
0xffffff809630b260 : 0xffffff8019e1d626
0xffffff809630b2d0 : 0xffffff7f9a601b25
0xffffff809630b360 : 0xffffff7f9a6fb4b3
0xffffff809630b3c0 : 0xffffff7f9a6fb527
0xffffff809630b430 : 0xffffff7f9aa10853
0xffffff809630b570 : 0xffffff7f9a721659
0xffffff809630b5a0 : 0xffffff7f9a60b8da
0xffffff809630b650 : 0xffffff7f9a606fac
0xffffff809630b840 : 0xffffff7f9a608ade
0xffffff809630b920 : 0xffffff7f9b6c4ad5
0xffffff809630b960 : 0xffffff7f9b6da507
0xffffff809630b980 : 0xffffff7f9b6f9353
0xffffff809630b9c0 : 0xffffff7f9b6f93b1
0xffffff809630ba00 : 0xffffff7f9b6dfc43
0xffffff809630ba50 : 0xffffff7f9b69a0fc
0xffffff809630bae0 : 0xffffff7f9b695efa
0xffffff809630bb10 : 0xffffff7f9b693aab
0xffffff809630bb40 : 0xffffff801a2650c3
0xffffff809630bbc0 : 0xffffff801a267153
0xffffff809630bc20 : 0xffffff801a264b8f
0xffffff809630bd70 : 0xffffff8019e981e1
0xffffff809630be80 : 0xffffff8019e20aed
0xffffff809630beb0 : 0xffffff8019e10448
0xffffff809630bf00 : 0xffffff8019e1961b
0xffffff809630bf70 : 0xffffff8019ea5b16
0xffffff809630bfb0 : 0xffffff8019eced53
Kernel Extensions in backtrace:
com.apple.NVDAResman(8.0)[A4C53A36-22B6-3075-82B9-9DE612A9C015]@0xffffff7f9a59a 000->0xffffff7f9a89cfff
dependency: com.apple.iokit.IOPCIFamily(2.7.1)[9901C237-547C-3B52-99DE-C4870A19E2B5]@0xffff ff7f9a508000
dependency: com.apple.iokit.IONDRVSupport(2.3.5)[86DDB71C-A73A-3EBE-AC44-0BC9A38B9A44]@0xff ffff7f9a586000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.5)[803496D0-ADAD-3ADB-B071-8A0A197DA53D]@0 xffffff7f9a543000
com.apple.nvidia.nv50hal(8.0)[9F3D09B5-3158-3D9E-BDA3-E71576AAD3B7]@0xffffff7f9 a8aa000->0xffffff7f9abccfff
dependency: com.apple.NVDAResman(8.0.0)[A4C53A36-22B6-3075-82B9-9DE612A9C015]@0xffffff7f9a5 9a000
dependency: com.apple.iokit.IOPCIFamily(2.7.1)[9901C237-547C-3B52-99DE-C4870A19E2B5]@0xffff ff7f9a508000
com.apple.GeForce(8.0)[2E56ED9A-D848-3795-9E52-56BABDC9000C]@0xffffff7f9b67b000 ->0xffffff7f9b73dfff
dependency: com.apple.NVDAResman(8.0.0)[A4C53A36-22B6-3075-82B9-9DE612A9C015]@0xffffff7f9a5 9a000
dependency: com.apple.iokit.IONDRVSupport(2.3.5)[86DDB71C-A73A-3EBE-AC44-0BC9A38B9A44]@0xff ffff7f9a586000
dependency: com.apple.iokit.IOPCIFamily(2.7.1)[9901C237-547C-3B52-99DE-C4870A19E2B5]@0xffff ff7f9a508000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.5)[803496D0-ADAD-3ADB-B071-8A0A197DA53D]@0 xffffff7f9a543000
BSD process name corresponding to current thread: WindowServer
Mac OS version:
12C54
Kernel version:
Darwin Kernel Version 12.2.0: Sat Aug 25 00:48:52 PDT 2012; root:xnu-2050.18.24~1/RELEASE_X86_64
Kernel UUID: 69A5853F-375A-3EF4-9247-478FD0247333
Kernel slide: 0x0000000019c00000
Kernel text base: 0xffffff8019e00000
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 4766437242003
last loaded kext at 3248528788987: com.apple.filesystems.smbfs 1.8 (addr 0xffffff7f9c2d6000, size 229376)
last unloaded kext at 300628673108: com.apple.driver.AppleUSBUHCI 5.2.5 (addr 0xffffff7f9aeda000, size 65536)
loaded kexts:
com.symantec.kext.fw 1.0.3f5
com.symantec.kext.filesecurity 1.3.3f65
com.squirrels.airparrot.framebuffer 3
com.squirrels.driver.AirParrotSpeakers 1.7
com.symantec.kext.ips 3.2f8
com.symantec.kext.pf 4.1.1f13
com.symantec.kext.internetSecurity 1.3.2f5
com.apple.filesystems.smbfs 1.8
com.apple.filesystems.afpfs 10.0
com.apple.nke.asp_tcp 7.0.0
com.apple.filesystems.ntfs 3.10
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.iokit.IOBluetoothSerialManager 4.0.9f33
com.apple.driver.AGPM 100.12.69
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.filesystems.autofs 3.0
com.apple.driver.AudioAUUC 1.60
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.driver.AppleHDA 2.3.1f2
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.0.9f33
com.apple.driver.AppleSMCLMU 2.0.2d0
com.apple.driver.AppleMikeyDriver 2.3.1f2
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.ApplePolicyControl 3.2.11
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.AppleMuxControl 3.2.11
com.apple.driver.AppleMCCSControl 1.0.33
com.apple.GeForce 8.0.0
com.apple.driver.AppleIntelHDGraphics 8.0.0
com.apple.driver.AppleIntelHDGraphicsFB 8.0.0
com.apple.driver.SMCMotionSensor 3.0.2d6
com.apple.driver.AppleUSBTCButtons 235.4
com.apple.driver.AppleUSBCardReader 3.1.0
com.apple.driver.AppleUSBTCKeyboard 235.4
com.apple.driver.AppleIRController 320.15
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.iokit.SCSITaskUserClient 3.5.1
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.2.2
com.apple.driver.AirPort.Brcm4331 602.15.22
com.apple.driver.AppleUSBHub 5.2.5
com.apple.driver.AppleFWOHCI 4.9.6
com.apple.iokit.AppleBCM5701Ethernet 3.2.5b3
com.apple.driver.AppleAHCIPort 2.4.1
com.apple.driver.AppleUSBEHCI 5.4.0
com.apple.driver.AppleEFINVRAM 1.6.1
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 1.6
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.7
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.6
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.security.SecureRemotePassword 1.0
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 2.3.1f2
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.0.9f33
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.iokit.IOSurface 86.0.3
com.apple.iokit.IOBluetoothFamily 4.0.9f33
com.apple.iokit.IOAudioFamily 1.8.9fc10
com.apple.kext.OSvKernDSPLib 1.6
com.apple.driver.AppleHDAController 2.3.1f2
com.apple.iokit.IOHDAFamily 2.3.1f2
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.IOPlatformPluginFamily 5.2.0d16
com.apple.driver.AppleGraphicsControl 3.2.11
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.nvidia.nv50hal 8.0.0
com.apple.NVDAResman 8.0.0
com.apple.iokit.IONDRVSupport 2.3.5
com.apple.iokit.IOGraphicsFamily 2.3.5
com.apple.driver.AppleSMC 3.1.4d2
com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.1
com.apple.iokit.IOUSBMassStorageClass 3.5.0
com.apple.driver.AppleUSBMultitouch 235.7
com.apple.iokit.IOUSBHIDDriver 5.2.5
com.apple.driver.AppleUSBMergeNub 5.2.5
com.apple.driver.AppleUSBComposite 5.2.5
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.1
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.5.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.1
com.apple.iokit.IO80211Family 500.15
com.apple.iokit.IOUSBUserClient 5.2.5
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOEthernetAVBController 1.0.2b1
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOAHCIFamily 2.2.1
com.apple.iokit.IOUSBFamily 5.4.0
com.apple.driver.AppleEFIRuntime 1.6.1
com.apple.iokit.IOHIDFamily 1.8.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 344
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.21
com.apple.driver.AppleACPIPlatform 1.6
com.apple.iokit.IOPCIFamily 2.7.1
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0I have a 2010 Macbook Pro that crashes when I open iPhoto or use Facebook flash apps. I can't seem to find a solution. I have included the last panic report. I can use safari without a problem as long as I don't go on flash heavy sites. I have tried uninstalling and reinstalling flash with no success. I am not sure what to do next. This started when I first updated to Lion and has persisted. I have done a clean install of Mountain Lion but the problem still continues.
Interval Since Last Panic Report: 142682 sec
Panics Since Last Report: 5
Anonymous UUID: 33117B64-B3FB-5583-9E63-F9E64369095C
Sun Sep 30 20:11:26 2012
panic(cpu 1 caller 0xffffff7f9a601b25): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff80b99ff000 0x0a5480a2, D0, P3/4
Backtrace (CPU 1), Frame : Return Address
0xffffff809630b260 : 0xffffff8019e1d626
0xffffff809630b2d0 : 0xffffff7f9a601b25
0xffffff809630b360 : 0xffffff7f9a6fb4b3
0xffffff809630b3c0 : 0xffffff7f9a6fb527
0xffffff809630b430 : 0xffffff7f9aa10853
0xffffff809630b570 : 0xffffff7f9a721659
0xffffff809630b5a0 : 0xffffff7f9a60b8da
0xffffff809630b650 : 0xffffff7f9a606fac
0xffffff809630b840 : 0xffffff7f9a608ade
0xffffff809630b920 : 0xffffff7f9b6c4ad5
0xffffff809630b960 : 0xffffff7f9b6da507
0xffffff809630b980 : 0xffffff7f9b6f9353
0xffffff809630b9c0 : 0xffffff7f9b6f93b1
0xffffff809630ba00 : 0xffffff7f9b6dfc43
0xffffff809630ba50 : 0xffffff7f9b69a0fc
0xffffff809630bae0 : 0xffffff7f9b695efa
0xffffff809630bb10 : 0xffffff7f9b693aab
0xffffff809630bb40 : 0xffffff801a2650c3
0xffffff809630bbc0 : 0xffffff801a267153
0xffffff809630bc20 : 0xffffff801a264b8f
0xffffff809630bd70 : 0xffffff8019e981e1
0xffffff809630be80 : 0xffffff8019e20aed
0xffffff809630beb0 : 0xffffff8019e10448
0xffffff809630bf00 : 0xffffff8019e1961b
0xffffff809630bf70 : 0xffffff8019ea5b16
0xffffff809630bfb0 : 0xffffff8019eced53
Kernel Extensions in backtrace:
com.apple.NVDAResman(8.0)[A4C53A36-22B6-3075-82B9-9DE612A9C015]@0xffffff7f9a59a 000->0xffffff7f9a89cfff
dependency: com.apple.iokit.IOPCIFamily(2.7.1)[9901C237-547C-3B52-99DE-C4870A19E2B5]@0xffff ff7f9a508000
dependency: com.apple.iokit.IONDRVSupport(2.3.5)[86DDB71C-A73A-3EBE-AC44-0BC9A38B9A44]@0xff ffff7f9a586000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.5)[803496D0-ADAD-3ADB-B071-8A0A197DA53D]@0 xffffff7f9a543000
com.apple.nvidia.nv50hal(8.0)[9F3D09B5-3158-3D9E-BDA3-E71576AAD3B7]@0xffffff7f9 a8aa000->0xffffff7f9abccfff
dependency: com.apple.NVDAResman(8.0.0)[A4C53A36-22B6-3075-82B9-9DE612A9C015]@0xffffff7f9a5 9a000
dependency: com.apple.iokit.IOPCIFamily(2.7.1)[9901C237-547C-3B52-99DE-C4870A19E2B5]@0xffff ff7f9a508000
com.apple.GeForce(8.0)[2E56ED9A-D848-3795-9E52-56BABDC9000C]@0xffffff7f9b67b000 ->0xffffff7f9b73dfff
dependency: com.apple.NVDAResman(8.0.0)[A4C53A36-22B6-3075-82B9-9DE612A9C015]@0xffffff7f9a5 9a000
dependency: com.apple.iokit.IONDRVSupport(2.3.5)[86DDB71C-A73A-3EBE-AC44-0BC9A38B9A44]@0xff ffff7f9a586000
dependency: com.apple.iokit.IOPCIFamily(2.7.1)[9901C237-547C-3B52-99DE-C4870A19E2B5]@0xffff ff7f9a508000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.5)[803496D0-ADAD-3ADB-B071-8A0A197DA53D]@0 xffffff7f9a543000
BSD process name corresponding to current thread: WindowServer
Mac OS version:
12C54
Kernel version:
Darwin Kernel Version 12.2.0: Sat Aug 25 00:48:52 PDT 2012; root:xnu-2050.18.24~1/RELEASE_X86_64
Kernel UUID: 69A5853F-375A-3EF4-9247-478FD0247333
Kernel slide: 0x0000000019c00000
Kernel text base: 0xffffff8019e00000
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 4766437242003
last loaded kext at 3248528788987: com.apple.filesystems.smbfs 1.8 (addr 0xffffff7f9c2d6000, size 229376)
last unloaded kext at 300628673108: com.apple.driver.AppleUSBUHCI 5.2.5 (addr 0xffffff7f9aeda000, size 65536)
loaded kexts:
com.symantec.kext.fw 1.0.3f5
com.symantec.kext.filesecurity 1.3.3f65
com.squirrels.airparrot.framebuffer 3
com.squirrels.driver.AirParrotSpeakers 1.7
com.symantec.kext.ips 3.2f8
com.symantec.kext.pf 4.1.1f13
com.symantec.kext.internetSecurity 1.3.2f5
com.apple.filesystems.smbfs 1.8
com.apple.filesystems.afpfs 10.0
com.apple.nke.asp_tcp 7.0.0
com.apple.filesystems.ntfs 3.10
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.iokit.IOBluetoothSerialManager 4.0.9f33
com.apple.driver.AGPM 100.12.69
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.filesystems.autofs 3.0
com.apple.driver.AudioAUUC 1.60
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.driver.AppleHDA 2.3.1f2
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.0.9f33
com.apple.driver.AppleSMCLMU 2.0.2d0
com.apple.driver.AppleMikeyDriver 2.3.1f2
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.ApplePolicyControl 3.2.11
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.AppleMuxControl 3.2.11
com.apple.driver.AppleMCCSControl 1.0.33
com.apple.GeForce 8.0.0
com.apple.driver.AppleIntelHDGraphics 8.0.0
com.apple.driver.AppleIntelHDGraphicsFB 8.0.0
com.apple.driver.SMCMotionSensor 3.0.2d6
com.apple.driver.AppleUSBTCButtons 235.4
com.apple.driver.AppleUSBCardReader 3.1.0
com.apple.driver.AppleUSBTCKeyboard 235.4
com.apple.driver.AppleIRController 320.15
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.iokit.SCSITaskUserClient 3.5.1
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.2.2
com.apple.driver.AirPort.Brcm4331 602.15.22
com.apple.driver.AppleUSBHub 5.2.5
com.apple.driver.AppleFWOHCI 4.9.6
com.apple.iokit.AppleBCM5701Ethernet 3.2.5b3
com.apple.driver.AppleAHCIPort 2.4.1
com.apple.driver.AppleUSBEHCI 5.4.0
com.apple.driver.AppleEFINVRAM 1.6.1
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 1.6
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.7
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.6
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.security.SecureRemotePassword 1.0
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 2.3.1f2
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.0.9f33
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.iokit.IOSurface 86.0.3
com.apple.iokit.IOBluetoothFamily 4.0.9f33
com.apple.iokit.IOAudioFamily 1.8.9fc10
com.apple.kext.OSvKernDSPLib 1.6
com.apple.driver.AppleHDAController 2.3.1f2
com.apple.iokit.IOHDAFamily 2.3.1f2
com.apple.driver.IOPlatformPluginLegacy 1.0.0
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com.apple.driver.IOPlatformPluginFamily 5.2.0d16
com.apple.driver.AppleGraphicsControl 3.2.11
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.nvidia.nv50hal 8.0.0
com.apple.NVDAResman 8.0.0
com.apple.iokit.IONDRVSupport 2.3.5
com.apple.iokit.IOGraphicsFamily 2.3.5
com.apple.driver.AppleSMC 3.1.4d2
com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.1
com.apple.iokit.IOUSBMassStorageClass 3.5.0
com.apple.driver.AppleUSBMultitouch 235.7
com.apple.iokit.IOUSBHIDDriver 5.2.5
com.apple.driver.AppleUSBMergeNub 5.2.5
com.apple.driver.AppleUSBComposite 5.2.5
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com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.5.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.1
com.apple.iokit.IO80211Family 500.15
com.apple.iokit.IOUSBUserClient 5.2.5
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOEthernetAVBController 1.0.2b1
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOAHCIFamily 2.2.1
com.apple.iokit.IOUSBFamily 5.4.0
com.apple.driver.AppleEFIRuntime 1.6.1
com.apple.iokit.IOHIDFamily 1.8.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 344
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.21
com.apple.driver.AppleACPIPlatform 1.6
com.apple.iokit.IOPCIFamily 2.7.1
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0 -
Premiere Pro CS5 crashing when exporting (only certain file types)
Hi
I have found that when I try and export media in Premiere Pro CS5, it often crashes during the export. It says
It's only certain file types. For instance, Vimeo HD seems okay but Vimeo SD always crashes mid-export. MPEG is okay too, but MPEG2-DVD always crashes.
Sometimes it says this: "Error Compiling Movie - Unknown Error" but doesn't throw me out of Premiere altogether.
Other times it crashes altogether and Windows gives me this error message: "Display driver NVIDIA Windows Kernel Mode Driver, Version 258.96 stopped responding and has successfully recovered". Premiere Pro then stops responding so I have to re-open it and start exporting again.
I have checked there are no gaps in my timeline and I have rendered the whole work area. Besides, I doubt it's anything that I'm doing wrong with the project itself because it's exporting fine in some formats.
I am also experiencing random crashes when editing too. Not that often, but occasionally it throws me out - and twice it has made the whole screen go crazy, with weird dotting across the screen (it's scary, it looks like the monitor itself has broken!).
Any help would be appreciated!
Nick
PS I have a pretty decent new PC - Dell Studio XPS, 8GB, 2x1TB drives, etc. Premiere itself is working great, except for these crashes.Some drivers do not work well in some systems... so go to nVidia and try a different (usually newer) driver for your card
These notes are for Encore, but they MAY also work in Premiere
Long File Names or odd characters Cause Crashing http://forums.adobe.com/thread/588273
And #4 Here http://forums.adobe.com/thread/666558?tstart=0
And This Message Thread http://forums.adobe.com/thread/665641?tstart=0 -
Premiere Pro CC crashes when trying to Export Media
I really hope someone can help me with this.
I bought a brand new Dell XPS 15 because I will be studying multimedia production next year. Next week I'm registering for the art school and I'll be able to buy a CC student license. I installed the Creative Cloud Trial Version because I couldn't wait to check out the new features in Photoshop and Premiere Pro. However after working on a Premiere Pro project for several hours, the program crashed when trying the Export>Media function.
As soon as I hit Export>Media in every project I make in Premiere Pro, the following dialog box pops up: "Sorry, a serious error has occurred that requires Adobe Premiere Pro to shut down. We will attempt to save your current project.". I'm not able to export my project, not even by using the keyboard shortcut Ctrl+M.
I already tried reinstalling Creative Cloud, without any luck. Any idea what could be causing this? I really need this fixed before school starts, so help is much appreciated.
Here are my system specs:
- Intel Core i7-4712HQ processor
- 16GB DDR3L RAM
- Nvidia GeForce GT750M 2GB
- 500GB SSD
Thanks to everyone willing to take a look at my problem.Hi John,
Thanks for your response. I checked all those links but I'm afraid none of those solves my problem. My GPU drivers are up to date and changing BIOS settings to fixed to disable Nvidia Optimus doesn't work as well.
I checked Windows Event Viewer and the error shows as following:
EventData
Adobe Premiere Pro.exe
8.0.0.169
536f4f89
MSVCR110.dll
11.0.51106.1
5098826e
c0000409
00000000000740c4
21b4
01cf994108252059
C:\Program Files\Adobe\Adobe Premiere Pro CC 2014\Adobe Premiere Pro.exe
C:\Windows\SYSTEM32\MSVCR110.dll
a2ad4021-0534-11e4-8260-e82aea8638f9 -
Premiere Pro CC crashes when browsing/importing video files.
I've got a trial version of Premiere Pro CC installed today, running on a late 2012 iMac.
No problems during splash screen or project startup, but when I try browsing for a video file in the import box or attempt to drag and drop files from my local disk, a Premiere prompt says a fatal error has occured and shuts down. I haven't experienced this problem on other PCs/Macs.
The files I've tried all run smoothly when opened by VLC or QuickTime. Extensions tried so far: .avi, .mkv, .3ggp.
NVIDIA GeForce GTX 680MX 2048 MB
3,2 GHz Intel Core i5
8 GB 1600 MHz DDR3
OS X 10.8.5 (12F45)
If there are codec issues, trial version limitations or these types of files are not supported I would hope PP would say so instead of crashing abruptly?
Any help appreciated, I'm not an editing guru.Premiere does not have trial limitations.
If vlc plays the files is no garantee Premiere will.
Premiere does not support mkv.
Premiere only supports dv-avi and 3gp. -
Premiere Pro CS3 crashes when exporting to Encore CS3
"Sorry, a serious error has occurred that requires Adobe Premiere Pro to shut down. We will attempt to save your current project."
That is the error message. I am editing an AVCHD project in which I already converted as an .mpg prior to importing into Premiere (since CS3 does not import AVCHD natively). This is the first time I am doing this workflow, as a client has given me AVCHD files to work with. The project RT is 1 hr 2 min. I need to create a DVD and Blu-ray of this project.
System Specs
~Processor: AMD Phenom 9600 Quad-Core Processor 2.30GHz
~RAM: 4.00 GB
~OS: Windows Vista 32-bit
~Have the most recent updates for all CS3 programs
I tried:
Exporting to Encore
~Tried various settings for DVD. NTSC Progressive Widescreen High Quality, Medium, etc.
~Tried the preset for exporting Blu-ray to Encore.
~Created a new sequence with about 7 min of the project to see if it was a corrupt file; same results.
Using Adobe Media Encoder
~Used various presets and custom settings with the same result [error message; Premiere "stops working" and then crashes]
~Created a new sequence with about 7 min of the project to see if it was a corrupt file; same results.
I observed the Windows Task Manager when Premiere is opened and then when it crashes. The RAM is at 1.12GB before the project is opened, goes up to 2.17GB when it is opened, and remains about the same when it crashes. The CPU Usage is about 4-10% before the project is opened, spikes dramatically (+/- 10-80%) when Premiere is opened as well when it crashes.
I appreciate any and all help. Thank you to everybody in advance who will contribute a solution to my problem!More information needed for someone to help... click these links and provide the requested information
-http://forums.adobe.com/message/4200840
-http://forums.adobe.com/thread/416679
-http://forums.adobe.com/thread/419406
Does this happen will ALL types of video?
Read Bill Hunt on a file type as WRAPPER http://forums.adobe.com/thread/440037
What is a CODEC... a Primer http://forums.adobe.com/thread/546811
What CODEC is INSIDE that file? http://forums.adobe.com/thread/440037
Report back with the codec details of your file, use the programs below... a screen shot works well to SHOW people what you are doing
http://forums.adobe.com/thread/592070?tstart=30
For PC http://mediainfo.sourceforge.net/en or http://www.headbands.com/gspot/
Are you running CS3 in compatibility mode?
PPro before CS5 NEEDS to be run in compatibility mode with Windows 7, which means right click the program icon and select WinXP compatibility mode from the popup
http://windows.microsoft.com/en-us/windows7/help/compatibility
OR
If you have Win7 64bit PRO or higher, try Microsoft's Virtual XP
This is only ONE example of using Virtual XP http://forums.adobe.com/thread/702693
-And a Tutorial http://windowssecrets.com/newsletter/using-windows-7s-xp-mode-step-by-step/
What is your EXACT brand/model graphics adapter and driver number?
Example... I have an nVidia GTX285 with driver 296.10 -
Premiere Pro CC crash when dragging media from project window
I have had so many problems with CC (2014) since the 8.1 update. The latest problem is interacting with media in the project window. In any version of PP (7, 8.0.1, 8.1), when I attempt to drag media from the project window to the timeline i get the "Premiere Pro CC has encountered a serious error..." crash. I am running a Macbook Pro i7, 16gb of ram, Nvidia GT 750m graphics card, on OSX Yosemite. I have tried clearing the media cache and clearing settings on startup with alt+shift. I have been using 8.0.1 because of previous problems with serious ui lag on 8.1. I have had more problems with PP in the last 3 months, than in the previous 7 years I've used it.
Hi Huzzahbeard,
Just out of curiosity. How is it that your software is hindered by a plugin in Chrome. I .... I have no words. This solved my problem and thats great except. Push Bullet is the issue! No, what is premiere even doing with my browser that push bullet would cause problems.
I looked at our bug database and there is no real "reason" listed as to why this particular issue occurs (and it does affect a couple of our other non-video applications—InDesign and Illustrator, as well).
A common troubleshooting step for when things go wrong with an application is to remove any recently installed applications or plug-ins. As I understand it, certain applications share resources which can affect each other. Since Chrome extensions are created using Javascript, I assume that is the area of conflict.
Thanks,
Kevin -
Premiere Pro CC crashing after opening autosave project
PP CC crashes quite often.
Working since weeks on a 60-minute-documentary with mixed footage (4K XAVC / Canon XF / XDcam HD 422).
Because of the many crashes (5-10 per day) I´ve have to reopen / restore many times autosave-projects.
Not a good idea: because most projects are corrupt.
At least when I try to integrate the whole project into a new one.
Importing just the sequence into a new project works fine - but I also need my sorted BINS (structure, files, etc.)
What can I do?
new Mac Pro 8core
64GB
10.9.5
PP CC
Thanks for your help,
ReinhardHi Reinhard,
Reinhard Kungel wrote:
PP CC crashes quite often.
Sorry to hear that. Please check out this doc: Premiere Pro CC, CC 2014, or 2014.1 freezing on startup or crashing while working (Mac OS X 10.9, and later)
You also might try the following:
Sign out from Creative Cloud, restart Premiere Pro, then sign in
Update any GPU drivers
Trash preferences
Delete media cache
Delete preview files
Remove plug-ins
If you have AMD GPUs, make sure CUDA is not installed
Repair permissions
In Sequence Settings > Video Previews, change the codec to one that matches your footage
Disconnect any third party hardware
If you have a CUDA GPU, ensure that the Mercury Playback Engine is set to CUDA, not OpenCL
Disable App Nap
Reboot
Report back if anything here worked for you.
Thanks,
Kevin
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