Premiere pro cc crashing ONLY when opening from file shortcut
When I'm opening PP from the taskbar, it works fine and I am happy girl.
But then I'm not so happy if I'm trying to open the files from my desktop, because PP crashes as soon as it opens
I'm with windows 8 and premiere pro 7.2 cc
I've already replaced my preferences file, so please don't tell me to try that again please!
THANK! anja <3
Try deleting the Desktop shortcut and creating a new one.
Similar Messages
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Mail Crashing only when opening Attachments
I have a friend on the white intel imac, 17" screen, all updated to 10.5.7. Her mail keeps crashing only when opening any email with attachments. I have delete the apple.com stuff and reloaded everything. So that is not the problem. Any other solutions ?
The upgrade to 10.5.7 results in a new version of Mail (version 3.6). It is possible that the upgrade process has resulted in a problem with Mail. To determine if the problem is machine wide or isolated to your current login, try creating another user account with the same permissions as that which you are currently using. Login to that account, open Mail, set up your email account, send yourself an email with an attachment and see when you open it without Mail crashing.
If it does crash then the problem is system wide and I recommend that you download the [Mac OS X 10.5.7 Combo Update|http://support.apple.com/downloads/MacOS_X_10_5_7_ComboUpdate] and install that. It is a large file (730Mb).
If it does not crash then the issue is with the other user account rather than being system wide. A possible solution is to do the following:
1. Open finder and Move the folder ~/Library/Mail to the desktop
2. Launch Mail and re-create your email accounts.
3. Import your old messages via the menu option "File" then "Import Mailboxes".
4. Select "Mail for Mac OS X", click Continue.
5. Select the Mail folder from the desktop and navigate to the folder Mailboxes within that folder then click Choose.
6. You will be presented with a list of pre-selected items to import so click Continue and the import will proceed.
If that works and you can successfully open and view messages with attachments then you can delete the Mail folder that you moved to the desktop in step 1.
Chris -
The url of the website that I'm visiting used to show in the url box when I opened from a shortcut or email. But not it's not there unless I refresh the page. I've looked and haven't found a way to set this so that it works like it used to. I liked being able to click in the address bar and copy the link, or even to look there and see where I am.
I'm unable to check it in safe mode because the only time it happens is when I click a link and have not firefox open. For example if I would click a link in my email right now, it would open in another tab and show the address of the link I clicked. But if I didn't not have this window open and clicked alink, it would open a new window and I wouldn't be able to see the url.
Here's a screen shot.
[http://chibitude.com/gallery/albums/userpics/10001/firefoxSSForAddressProblem.jpg firefoxSSForAddressProblem.jpg] -
Wav on ext hdd won't play in audition when opened from file explorer
Two computers:
Lenovo thinkpad T440s with Win 8.1
Dell Precision M4600 with Win 7
Both running Audition CS5.5
Two portable USB3 external hard drives
WD Passport Ultra
WD Elements
Same problem on both computers and drives:
When I try and open and play a wav file in Audition directly from File/Windows Explorer (either by setting Audition as default prog or by right click>open with), Audition launches, but file does not appear or play. No wave form visible, just empty editor.
However it will play from external drive if I open it from within Audition (file>open).
It also plays if I copy the same file to the internal hard drive of either computer and open from File/Windows Explorer.
It also plays from external drive if I set Window Media Player as default prog. and open from File/Windows Explorer.
I would greatly appreciate any ideas on how to play a wav stored on an external drive by double clicking on it.Hi,
Which type of files have the issue? Are they also the Word and Excel files? From which client the users access the files on the server? If it is Windows 7 client, you could disable the Preview Pane and the Details Pane in Windows Explorer, on the client machine
to check the results.
Some troubleshooting steps are in the blog which could also be used in Windows Server 2012:
The Definitive 'Locked File' Post (updated 7/7/2014)
http://blogs.technet.com/b/the_microsoft_excel_support_team_blog/archive/2012/05/14/the-definitive-locked-file-post.aspx
Best Regards,
Mandy
We
are trying to better understand customer views on social support experience, so your participation in this
interview project would be greatly appreciated if you have time.
Thanks for helping make community forums a great place. -
Premiere Pro CC crashing seconds after opening
Lately my Premiere Pro CC program has been crashing virtually as soon as I open it and displaying this message:
Sometimes the message is displayed before the program is fully opened and sometimes it doesn't happen until I try to perform a basic action, like moving a video in to the sequence, but I'm never able to go any further than that. I'm operating on Windows 8.1 and my computer's specs are below:
I'm not sure what further information is needed, but, graphics-wise, the computer runs an AMD Radeon HD 8730M and Intel(R) HD Graphics 4000. I've tried to update both of these (after reading other threads on this topic) but apparently both drivers are up to date. The issues started about two weeks ago but I've never had any issues with PP before that.
Any advice on how to rectify the problem would be greatly appreciated, and please let me know any further detail/info is needed. Thanks!Have you tried clearing your preferences? Your cache files?
In Post #2 of the following thread, I list several causes of crashses on launch and provide instructions on where to look for a Windows log file that could prove instructive:
http://forums.adobe.com/message/5950548?tstart=0#5950548
Updated to add: Post #2 in this thread might be on point given that you have dual graphics cards: http://forums.adobe.com/message/5944826#5944826. -
Premiere Pro CC crashes upon XML import from Final Cut 7 Export
Hello all,
I have recently tried to import a FCP7 XML into Premiere Pro CC 2014, and a few seconds after initiating the export Premiere Pro crashes. Any solution to this???
I Exported on a Mac Tower running FCP7 and then imported the XML on a PC Running the latest Premiere CC v8.1. Could that be a problem in itself?
Also I'm considering a workaround where I move the FCP7 to FCPX, generate the XML then try importing again. Worth a shot?
Also trying this strictly on an Apple computer to import and save before moving to my main PC station. Thoughts?
The sequence I'm trying to import is fairly massive too, not sure if this is why, but it is mult-layered, both in audio and video and is running about an hour in length with several other blocks of video files after that, probably running up to 2 hrs. This should not be a problem, right?
Help! It would be greatly appreciated to get out of the clutches of final cut finally.I am having the same issue.
Your best bet is to logon to Adobe website and go to customer support. If you chat with someone they can go on your computer and trash all your preferences. Your computer will be stable again. It worked great for me, but I just imported an XML from Resolve and it is crashing the system again.
Good luck. -
Premiere pro cc crashes right after opening
I recently installed premiere CC. Each time i open a new project, after a few seconds it shuts sown, without any notice or window.
what can i do???Thanks, Bill. Here's a link to the FAQ: FAQ: What information should I provide when asking a question on this forum?
Thanks,
Kevin -
Premiere Pro CC Crashes immediately when adding an imported picture or video
Hello,
My Premiere Pro CC will not allow me to simply add a picture or video to begin a video edit. I've updated the program, I've uninstalled the program and re-downloaded it, and then updated it again. I have a HP Envy 15 wich has an i7 processor, 8gb of ram as well as other hardware features that should allow me to use this program effictively. What could my issue be?
Please help!
-CoreyIf that is a laptop, read below... if not, ignore this
Dual video laptop problems
-http://helpx.adobe.com/premiere-pro/kb/error---preludevideo-play-modules.html
-http://forums.adobe.com/thread/1001579
-Use BIOS http://forums.adobe.com/thread/1019004?tstart=0
-link to why http://forums.adobe.com/message/4685328
-http://www.anandtech.com/show/4839/mobile-gpu-faceoff-amd-dynamic-switchable-graphics-vs-n vidia-optimus-technology/2
-HP Fingerprint/Password conflict http://forums.adobe.com/thread/911575 -
Premiere Pro CC quits unexpectedly when handling video files
Premiere Pro CC quits unexpectedly (serious error message) when importing footage. The formats I've tried and failed with include H.264, Prores422 and DNxHD. When I reopen a project containing one of these formats, it crashes again even if I click on one of the imported files. I'm using an early 2013 Macbook Pro and trying to edit Nikon D800 footage. At this point I'm not sure what other information I can provide.
Hi HWImaging,
Welcome to Adobe forums
Please check the graphic card,if you are using non-NVIDIA display graphics then remove cuda drivers from following locations:
Delete the following:
/System/Library/Extensions/CUDA.kext
/Library/Frameworks/CUDA.framework
/Library/LaunchAgents/com.nvidia.CUDASoftwareUpdate.plist
/Library/PreferencePanes/CUDA/Preferences.prefPane
/System/Library/StartupItems/CUDA/
/usr/local/cuda
If issue persists, try this:
Give your user account read/write permissions to the Adobe Preferences folder.
http://helpx.adobe.com/creative-cloud/kb/ame-premiere-crash-launch-export.html
Please reply if issue still persists
Thanks -
In premiere pro cc 8 will not open avi files
in Russian Pr does not open avi-files, only in English
AVI is a wrapper, what is inside YOUR wrapper - Exactly what is INSIDE the video you are editing?
Codec & Format information, with 2 links inside for you to read http://forums.adobe.com/thread/1270588
Report back with the codec details of your file, use the programs below... A screen shot works well to SHOW people what you are doing
http://forums.adobe.com/thread/592070?tstart=30 for screen shot instructions
Free programs to get file information for PC/Mac http://mediaarea.net/en/MediaInfo/Download -
Quicktime 7 Crashing Repeatedly when Opening .mov File
The .mov files that are crashing the app were created by a 360-degree panorama application called PhotoWarp, but it is crashing on opening other varieties of .mov file as well.
The following contains the particulars:
Process: QuickTime Player 7 [230]
Path: /Applications/Utilities/QuickTime Player 7.app/Contents/MacOS/QuickTime Player 7
Identifier: com.apple.quicktimeplayer
Version: 7.6.6 (7.6.6)
Build Info: QuickTimePlayer-17090000~1
Code Type: X86 (Native)
Parent Process: launchd [97]
Date/Time: 2011-05-02 17:36:46.736 +0100
OS Version: Mac OS X 10.6.7 (10J869)
Report Version: 6
Interval Since Last Report: 331 sec
Crashes Since Last Report: 3
Per-App Interval Since Last Report: 145 sec
Per-App Crashes Since Last Report: 3
Anonymous UUID: 2B5AAE0C-9050-4911-9844-6B188CBE48A4
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000015
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 com.apple.QD 0x91770dba LMGetTheGDevice + 153
1 com.apple.QD 0x91798718 GetGWorld + 39
2 com.apple.QuickTime 0x94f8a4d2 TaskMovie_priv + 71
3 com.apple.QuickTime 0x94f9e515 MoviesTask_priv + 101
4 ...apple.QuickTimeVR.component 0x1419d88a PanoMediaUpdate(PanoMediaGlobalsRecord*) + 78
5 ...ple.CoreServices.CarbonCore 0x98140014 CallComponentFunctionCommonWithStorage(char**, ComponentParameters*, long (*)(), unsigned long) + 54
6 ...apple.QuickTimeVR.component 0x1419ebeb PanoMediaComponentDispatch + 190
7 ...ple.CoreServices.CarbonCore 0x98138781 CallComponentDispatch + 29
8 ...apple.QuickTimeVR.component 0x14172431 VRMediaUpdate + 37
9 ...apple.QuickTimeVR.component 0x141891e6 PanInternalDoQTVRAction + 4037
10 ...apple.QuickTimeVR.component 0x1417071c DoQTVRAction + 32
11 ...apple.QuickTimeVR.component 0x141b5054 QTVRInternalDoQTVRAction + 832
12 ...apple.QuickTimeVR.component 0x1417071c DoQTVRAction + 32
13 ...apple.QuickTimeVR.component 0x14187125 pCUpdate + 788
14 ...apple.QuickTimeVR.component 0x1418a685 PanInternalDoQTVRAction + 9316
15 ...apple.QuickTimeVR.component 0x1417071c DoQTVRAction + 32
16 ...apple.QuickTimeVR.component 0x141b5054 QTVRInternalDoQTVRAction + 832
17 ...apple.QuickTimeVR.component 0x1417071c DoQTVRAction + 32
18 ...apple.QuickTimeVR.component 0x14187800 uiMouseStillDown + 685
19 ...apple.QuickTimeVR.component 0x14189cad PanInternalDoQTVRAction + 6796
20 ...apple.QuickTimeVR.component 0x1417071c DoQTVRAction + 32
21 ...apple.QuickTimeVR.component 0x141b5054 QTVRInternalDoQTVRAction + 832
22 ...apple.QuickTimeVR.component 0x141c1a18 qtvrControllerMouseStillDown + 289
23 ...apple.QuickTimeVR.component 0x141b5524 QTVRInternalDoQTVRAction + 2064
24 ...apple.QuickTimeVR.component 0x141c10dc VRHoldMouseWhileDown + 592
25 ...apple.QuickTimeVR.component 0x141b3308 VRIdle + 362
26 ...apple.QuickTimeVR.component 0x141b4084 QTVRInternalDoQTActionNoFilter + 1549
27 ...apple.QuickTimeVR.component 0x141bc176 QTVRControllerDoAction + 533
28 ...apple.QuickTimeVR.component 0x141c0a08 QTVRControllerComponentDispatch + 1664
29 ...ple.CoreServices.CarbonCore 0x98138781 CallComponentDispatch + 29
30 com.apple.QuickTime 0x94f74cac MCDoAction + 50
31 ...apple.QuickTimeVR.component 0x141c0cb0 QTVRControllerComponentDispatch + 2344
32 ...ple.CoreServices.CarbonCore 0x98138781 CallComponentDispatch + 29
33 com.apple.QuickTime 0x94f8a052 MCIdle + 37
34 com.apple.QuickTime 0x94f87f51 QTOMovieObject::SendCommand(unsigned long, void const*) + 899
35 com.apple.QuickTime 0x94f6b72e DispatchQTMsg(void const*, unsigned long, unsigned long, unsigned long, QTOGenericObject*) + 240
36 com.apple.QuickTime 0x94f6b592 QTObjectTokenPriv::SendMessageToObject(QTMessagePriv*, unsigned long) + 178
37 com.apple.QuickTime 0x94f6ab09 QTObjectTokenPriv::DispatchMessage(QTMessagePriv*, void const*, __CFAllocator const*, unsigned long, unsigned long, ComponentMsgParam*, unsigned long, unsigned long) + 1249
38 com.apple.QuickTime 0x94f87bc8 QTSendToObject + 98
39 com.apple.QTKit 0x938f2702 QTObjectTokenExecuteCommand + 83
40 com.apple.QTKit 0x938d4079 -[QTMovie_QuickTime idle] + 303
41 com.apple.QTKit 0x93877ed0 +[QTMovie_QuickTime idleAllMovies:] + 308
42 com.apple.Foundation 0x97e178d4 __NSFireTimer + 141
43 com.apple.CoreFoundation 0x91c7cadb __CFRunLoopRun + 8059
44 com.apple.CoreFoundation 0x91c7a464 CFRunLoopRunSpecific + 452
45 com.apple.CoreFoundation 0x91c7a291 CFRunLoopRunInMode + 97
46 com.apple.HIToolbox 0x97910e04 RunCurrentEventLoopInMode + 392
47 com.apple.HIToolbox 0x97910bb9 ReceiveNextEventCommon + 354
48 com.apple.HIToolbox 0x97910a3e BlockUntilNextEventMatchingListInMode + 81
49 com.apple.AppKit 0x93f4278d _DPSNextEvent + 847
50 com.apple.AppKit 0x93f41fce -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 156
51 com.apple.quicktimeplayer 0x00003a1c -[QTPApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 71
52 com.apple.AppKit 0x93f04247 -[NSApplication run] + 821
53 com.apple.AppKit 0x93efc2d9 NSApplicationMain + 574
54 com.apple.quicktimeplayer 0x00002495 start + 53
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x93d21922 kevent + 10
1 libSystem.B.dylib 0x93d2203c _dispatch_mgr_invoke + 215
2 libSystem.B.dylib 0x93d214f9 _dispatch_queue_invoke + 163
3 libSystem.B.dylib 0x93d2129e _dispatch_worker_thread2 + 240
4 libSystem.B.dylib 0x93d20d21 _pthread_wqthread + 390
5 libSystem.B.dylib 0x93d20b66 start_wqthread + 30
Thread 2:
0 libSystem.B.dylib 0x93cfb0fa semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x93d28c85 _pthread_cond_wait + 1066
2 libSystem.B.dylib 0x93d57aa8 pthread_cond_timedwait_relative_np + 47
3 ...ple.CoreServices.CarbonCore 0x98117e3d TSWaitOnConditionTimedRelative + 242
4 ...ple.CoreServices.CarbonCore 0x98117b7b TSWaitOnSemaphoreCommon + 511
5 ...ickTimeComponents.component 0x92372591 ReadSchedulerThreadEntryPoint + 4698
6 libSystem.B.dylib 0x93d287fd _pthread_start + 345
7 libSystem.B.dylib 0x93d28682 thread_start + 34
Thread 3:
0 libSystem.B.dylib 0x93cfb0fa semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x93d28c85 _pthread_cond_wait + 1066
2 libSystem.B.dylib 0x93d57aa8 pthread_cond_timedwait_relative_np + 47
3 ...ple.CoreServices.CarbonCore 0x98117e3d TSWaitOnConditionTimedRelative + 242
4 ...ple.CoreServices.CarbonCore 0x98117b7b TSWaitOnSemaphoreCommon + 511
5 ...ple.CoreServices.CarbonCore 0x981726ee AIOFileThread(void*) + 1127
6 libSystem.B.dylib 0x93d287fd _pthread_start + 345
7 libSystem.B.dylib 0x93d28682 thread_start + 34
Thread 4: QTKit: QTVisualContextImageProviderWorkLoop
0 libSystem.B.dylib 0x93cfb09a mach_msg_trap + 10
1 libSystem.B.dylib 0x93cfb807 mach_msg + 68
2 com.apple.CoreFoundation 0x91c7b37f __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x91c7a464 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x91c803a4 CFRunLoopRun + 84
5 com.apple.QTKit 0x93942645 QTVisualContextImageProviderWorkLoop + 128
6 libSystem.B.dylib 0x93d287fd _pthread_start + 345
7 libSystem.B.dylib 0x93d28682 thread_start + 34
Thread 5:
0 libSystem.B.dylib 0x93cfb0e2 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x93d28c9c _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x93d7145f pthread_cond_wait + 48
3 ...ickTimeComponents.component 0x924e0ccd jpegdecompress_MPLoop + 79
4 libSystem.B.dylib 0x93d287fd _pthread_start + 345
5 libSystem.B.dylib 0x93d28682 thread_start + 34
Thread 6:
0 libSystem.B.dylib 0x93d209b2 __workq_kernreturn + 10
1 libSystem.B.dylib 0x93d20f48 _pthread_wqthread + 941
2 libSystem.B.dylib 0x93d20b66 start_wqthread + 30
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x91770d2f ecx: 0x00242a40 edx: 0x0024b610
edi: 0x0018e000 esi: 0xbfffd264 ebp: 0xbfffd108 esp: 0xbfffd0d0
ss: 0x0000001f efl: 0x00210213 eip: 0x91770dba cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x00000015
Binary Images:
0x1000 - 0x120fef com.apple.quicktimeplayer 7.6.6 (7.6.6) <D3F807A8-280D-2405-F86F-32D75BCC06D5> /Applications/Utilities/QuickTime Player 7.app/Contents/MacOS/QuickTime Player 7
0x1ed000 - 0x1effff +net.culater.SIMBL 0.8.2 (8) /Library/InputManagers/SIMBL/SIMBL.bundle/Contents/MacOS/SIMBL
0x7ca000 - 0x7eefe7 GLRendererFloat ??? (???) <0C6A1BCF-97F0-F7D6-C840-2991681BB67C> /System/Library/Frameworks/OpenGL.framework/Resources/GLRendererFloat.bundle/GL RendererFloat
0x136a4000 - 0x13880ff6 +com.elgato.mpegsupport EyeTV MPEG Support 1.1.0 (build 48) (1.0.9) /Library/QuickTime/EyeTV MPEG Support.component/Contents/MacOS/EyeTV MPEG Support
0x14166000 - 0x14208ff3 com.apple.QuickTimeVR.component 7.6.6 (1756.15) <B64F8AAD-A30D-3DD9-59EE-F47B09D9F75E> /System/Library/QuickTime/QuickTimeVR.component/Contents/MacOS/QuickTimeVR
0x152af000 - 0x15427fe7 GLEngine ??? (???) <0E1DF3E4-0EEE-9FD8-8F52-FFFCF0DF23A7> /System/Library/Frameworks/OpenGL.framework/Resources/GLEngine.bundle/GLEngine
0x15459000 - 0x1549cfe7 com.apple.driver.AppleIntelGMA950GLDriver 1.6.26 (6.2.6) <8E05CEB4-F1D4-F9DA-7F9B-414570093FDD> /System/Library/Extensions/AppleIntelGMA950GLDriver.bundle/Contents/MacOS/Apple IntelGMA950GLDriver
0x154a6000 - 0x154a6ff7 libmx.A.dylib 315.0.0 (compatibility 1.0.0) <01401BF8-3FC7-19CF-ACCE-0F292BFD2F25> /usr/lib/libmx.A.dylib
0x154a9000 - 0x154aefff com.apple.AppleMPEG2Codec 1.0.2 (220.1) <EDDCFD0D-37F6-A846-EB4D-8E683ACC5184> /Library/QuickTime/AppleMPEG2Codec.component/Contents/MacOS/AppleMPEG2Codec
0x155d8000 - 0x155f3fef com.apple.AppleIntermediateCodec 1.3.2 (153) <EFB476B9-486E-5112-50C8-8918A7964C22> /Library/QuickTime/AppleIntermediateCodec.component/Contents/MacOS/AppleInterme diateCodec
0x17a74000 - 0x17d42feb +org.perian.Perian 1.2.2 (1.2.2) <641A3178-98D3-A107-47DE-376DFB347976> /Library/QuickTime/Perian.component/Contents/MacOS/Perian
0x1821e000 - 0x1848bff7 +com.yourcompany.XviD_Codec ??? (1.0) /Library/QuickTime/XviD_Codec 1.0 alpha.component/Contents/MacOS/XviD_Codec
0x1896e000 - 0x189c3fef com.apple.AppleProResDecoder 2.0 (223) <793BA98A-2E7D-1C39-998D-805B60034DF4> /System/Library/QuickTime/AppleProResDecoder.component/Contents/MacOS/AppleProR esDecoder
0x189fb000 - 0x18a75fef com.apple.AppleVAH264HW.component 2.0 (1.0) <6DA1BA82-A66D-6098-7989-965ADF1E9C7C> /System/Library/QuickTime/AppleVAH264HW.component/Contents/MacOS/AppleVAH264HW
0x18b38000 - 0x18b74fe3 com.apple.QuickTimeFireWireDV.component 7.6.6 (1756.15) <9C48FD18-B6B8-10FA-3B09-47915626A73C> /System/Library/QuickTime/QuickTimeFireWireDV.component/Contents/MacOS/QuickTim eFireWireDV
0x18b80000 - 0x18b99fe7 com.apple.applepixletvideo 1.2.19 (1.2d19) <4A68731C-8071-6CF5-012C-40F00CD1333A> /System/Library/QuickTime/ApplePixletVideo.component/Contents/MacOS/ApplePixlet Video
0x8fe00000 - 0x8fe4162b dyld 132.1 (???) <39AC3185-E633-68AA-7CD6-1230E7F1CEF4> /usr/lib/dyld
0x90003000 - 0x90054ff7 com.apple.HIServices 1.8.2 (???) <F6EAC2D1-902A-9374-FC4B-43B50E054416> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x9008f000 - 0x9008fff7 com.apple.CoreServices 44 (44) <51CFA89A-33DB-90ED-26A8-67D461718A4A> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x900b0000 - 0x90232fe7 libicucore.A.dylib 40.0.0 (compatibility 1.0.0) <D375C1CF-C88D-C5F6-3C49-CD429023FBAC> /usr/lib/libicucore.A.dylib
0x902a3000 - 0x902a3ff7 com.apple.Cocoa 6.6 (???) <EA27B428-5904-B00B-397A-185588698BCC> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x902a4000 - 0x902d4ff7 com.apple.MeshKit 1.1 (49.2) <5A74D1A4-4B97-FE39-4F4D-E0B80F0ADD87> /System/Library/PrivateFrameworks/MeshKit.framework/Versions/A/MeshKit
0x902e3000 - 0x90365ffb SecurityFoundation ??? (???) <A8D248DE-8670-970D-39E3-A9738CFDBEE1> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x9045b000 - 0x9048eff7 com.apple.AE 496.4 (496.4) <C73D124C-C722-41D8-3465-4CE0D0BA9307> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x907b3000 - 0x9085dfe7 com.apple.CFNetwork 454.11.12 (454.11.12) <BE832CCE-B692-F55F-F5F8-3973649AFEA1> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x9085e000 - 0x908f0fe7 com.apple.print.framework.PrintCore 6.3 (312.7) <7410D1B2-655D-68DA-D4B9-2C65747B6817> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x908f1000 - 0x90938ffb com.apple.CoreMediaIOServices 134.0 (1160) <4CD78557-3CDA-A4B5-33CB-BBB876B4463D> /System/Library/PrivateFrameworks/CoreMediaIOServices.framework/Versions/A/Core MediaIOServices
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0x97635000 - 0x97635ff7 com.apple.Carbon 150 (152) <2539A94A-34D9-45CB-8F3E-AD53149E0BD5> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x976db000 - 0x976efffb com.apple.speech.synthesis.framework 3.10.35 (3.10.35) <57DD5458-4F24-DA7D-0927-C3321A65D743> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x976f0000 - 0x97700ff7 com.apple.DSObjCWrappers.Framework 10.6 (134) <81A0B409-3906-A98F-CA9B-A49E75007495> /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWra ppers
0x978dc000 - 0x97c00fef com.apple.HIToolbox 1.6.5 (???) <21164164-41CE-61DE-C567-32E89755CB34> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x97c01000 - 0x97c9efe3 com.apple.LaunchServices 362.2 (362.2) <F3952CAB-322F-A12F-57AF-8B91B1D76DDE> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x97c9f000 - 0x97dcdfe7 com.apple.CoreData 102.1 (251) <87FE6861-F2D6-773D-ED45-345272E56463> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x97dd3000 - 0x98046fe7 com.apple.Foundation 6.6.6 (751.53) <C73FDD37-000B-C505-FD8D-80D1C9D17965> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x98047000 - 0x98047ff7 com.apple.ApplicationServices 38 (38) <8012B504-3D83-BFBB-DA65-065E061CFE03> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x98048000 - 0x98053ff7 libCSync.A.dylib 545.0.0 (compatibility 64.0.0) <4560936D-7730-5DD2-BFD7-95270DDC210A> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x980c9000 - 0x980d0ff7 com.apple.agl 3.0.12 (AGL-3.0.12) <C43D8F35-D0DB-37F3-5058-A8308A377303> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x980d1000 - 0x983f1ff3 com.apple.CoreServices.CarbonCore 861.34 (861.34) <3DA9098F-B71B-4BDE-5DE5-4B76C49158EB> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x983f2000 - 0x98829ff3 com.apple.RawCamera.bundle 3.6.4 (561) <DBA5D7C1-CD82-CE7F-5AE5-A0E4E128236F> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x9882a000 - 0x98c5fff7 libLAPACK.dylib 219.0.0 (compatibility 1.0.0) <5E2D2283-57DE-9A49-1DB0-CD027FEFA6C2> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x98c60000 - 0x98d19fe7 libsqlite3.dylib 9.6.0 (compatibility 9.0.0) <52438E77-55D1-C231-1936-76F1369518E4> /usr/lib/libsqlite3.dylib
0x98d27000 - 0x98da2fff com.apple.AppleVAFramework 4.10.23 (4.10.23) <57B7C626-F344-AB15-8556-00425FA765DE> /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
0x98e75000 - 0x98e82ff7 com.apple.NetFS 3.2.2 (3.2.2) <DDC9C397-C35F-8D7A-BB24-3D1B42FA5FAB> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x98e83000 - 0x98e84ff7 com.apple.MonitorPanelFramework 1.3.0 (1.3.0) <0EC4EEFF-477E-908E-6F21-ED2C973846A4> /System/Library/PrivateFrameworks/MonitorPanel.framework/Versions/A/MonitorPane l
0x98e85000 - 0x98ea1fe3 com.apple.openscripting 1.3.1 (???) <2A748037-D1C0-6D47-2C4A-0562AF799AC9> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x98ea2000 - 0x98eaffe7 libbz2.1.0.dylib 1.0.5 (compatibility 1.0.0) <CC90193E-BDF7-2F0F-6C68-D9567EDDA4B3> /usr/lib/libbz2.1.0.dylib
0x98eb0000 - 0x98eb0ff7 com.apple.vecLib 3.6 (vecLib 3.6) <FF4DC8B6-0AB0-DEE8-ADA8-7B57645A1F36> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x98eb1000 - 0x98ef4ff7 libGLU.dylib ??? (???) <2C7B2727-26F6-F29D-9D15-33044E87359F> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x98ef5000 - 0x98ef6ff7 com.apple.TrustEvaluationAgent 1.1 (1) <2D970A9B-77E8-EDC0-BEC6-7580D78B2843> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
0x98f07000 - 0x98fb4fe7 libobjc.A.dylib 227.0.0 (compatibility 1.0.0) <C8925910-B927-968B-4B71-D83A4CEF8646> /usr/lib/libobjc.A.dylib
0x98fb5000 - 0x98ff8ff7 com.apple.NavigationServices 3.5.4 (182) <8DC6FD4A-6C74-9C23-A4C3-715B44A8D28C> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
0x9902c000 - 0x99089ff7 com.apple.framework.IOKit 2.0 (???) <A769737F-E0D6-FB06-29B4-915CF4F43420> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x9914d000 - 0x9915bff7 com.apple.opengl 1.6.12 (1.6.12) <81AEF74E-E33A-B021-9CDB-6199104105FF> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x9915c000 - 0x991cbff7 libvMisc.dylib 268.0.1 (compatibility 1.0.0) <595A5539-9F54-63E6-7AAC-C04E1574B050> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x991cc000 - 0x991f0ff7 libJPEG.dylib ??? (???) <A50127EB-C202-0436-E62D-41E2E893E436> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x991f1000 - 0x991f4ffb com.apple.help 1.3.1 (41) <67F1F424-3983-7A2A-EC21-867BE838E90B> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x992dc000 - 0x99acb557 com.apple.CoreGraphics 1.545.0 (???) <8A4CB0D9-1001-0F62-4DA4-B8AB3B45E226> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <ADF8138B-2384-2FC0-CCBF-C4721B53568A> /usr/lib/libSystem.B.dylib
Model: Macmini2,1, BootROM MM21.009A.B00, 2 processors, Intel Core 2 Duo, 1.83 GHz, 1 GB, SMC 1.19f2
Graphics: Intel GMA 950, GMA 950, Built-In, spdisplays_integrated_vram
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x86), Atheros 5424: 2.1.14.5
Bluetooth: Version 2.4.0f1, 2 service, 19 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: Hitachi HTS541680J9SA00, 74.53 GB
Parallel ATA Device: MATSHITACD-RW CW-8124
USB Device: USB2.0 Hub, 0x05e3 (Genesys Logic, Inc.), 0x0608, 0xfd600000
USB Device: TS-RDP8, 0x5453, 0x5038, 0xfd640000
USB Device: Hub, 0x0424 (SMSC), 0x2524, 0xfd630000
USB Device: Polycom Communicator, 0x095d (Polycom, Inc.), 0x0005, 0xfd633000
USB Device: PTZ-630, 0x056a (WACOM Co., Ltd.), 0x00b1, 0xfd634000
USB Device: ShareSwitch, 0x04b4 (Cypress Semiconductor), 0x120d, 0xfd631000
USB Device: TS-RDP8, 0x5453, 0x5038, 0xfd620000
USB Device: USB Wireless HID Receiver, 0x046d (Logitech Inc.), 0xcab1, 0x3d100000
USB Device: Kensington Eagle Trackball, 0x047d (Kensington), 0x2048, 0x5d100000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8205, 0x7d100000
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8240, 0x7d200000
FireWire Device: Oxford ATA Device 00, Newer Technology, Inc., Up to 400 Mb/secI have the same problem. I have had to put a site up and there is a 360 virtual movie which tells me has been encoded QuickTime VR, VR Panorama, Photo - JPEG,encoding software. REALVIZ StitcherPro 5.5 but same thing it crashes my QT 10 and only works on 7 and it crashes Safari or Firefox.
Thanks Antony -
Premiere Pro keeps crashing when using overwrite (.) shortcut in Source Monitor
When editing a clip in the source monitor and then using the (.) key to overwrite the clip onto my timeline Premiere Pro keeps crashing. If I select the Timeline window and then press the (.) key it works fine, but if the Source Monitor is highlighted and I press (.) it crashes every time and shows these windows:
Premiere Pro has encountered an error.
[/Volumes/BuildDisk/builds/mightykilt/shared/
adobe/Mediacore/Backened/Make/Mac/../../Src/
Sequence/LinkContainer.cpp-184]
and then opens this one:
Adobe Premiere Pro
Sorry, a serious error has occured that requires
Adobe Premiere Pro to shut down. We will attempt to
save your current project.
It saves my current project as a copy, which is good, but I've now ended up with lots of copies of the same project as it keeps on crashing. In order to work I have to make sure that the Timeline is highlighted before I use the shortcut. It makes for very precarious and tense editing!
I've tried to update my system (I have the Production Premium Suite), but it came up with this:
Adobe Bridge CS6 5.0.2 Update
There was an error installing this update. Please quit and try again later. Error Code: U44M1I200
Extension Manager 6.0.5 Update
There was an error installing this update. Please quit and try again later. Error Code: U44M1I200
Prelude CS6 1.0.2 Update
There was an error installing this update. Please quit and try again later. Error Code: U44M1I200
Adobe Photoshop 13.0.5
There was an error installing this update. Please quit and try again later. Error Code: U44M1I200
Photoshop Camera Raw 8.1(CS6)
There was an error installing this update. Please quit and try again later. Error Code: U44M1I200
DPS Desktop Tools CS6 26.0.0 Update
There was an error installing this update. Please quit and try again later. Error Code: U44M1I200
Adobe Illustrator CS6 Update (version 16.0.4)
There was an error installing this update. Please quit and try again later. Error Code: U44M1I200
Dynamic Link Media Server CS6 1.0.1 Update
There was an error installing this update. Please quit and try again later. Error Code: U44M1I200
Adobe SpeedGrade CS6 6.0.4 Update
There was an error installing this update. Please quit and try again later. Error Code: U44M1I200
Adobe InDesign CS6 8.0.1 update
There was an error installing this update. Please quit and try again later. Error Code: U44M1I200
Adobe After Effects CS6 11.0.2 Update
There was an error installing this update. Please quit and try again later. Error Code: U44M1I200
Fireworks CS6 update to improve Mac 10.8 platform compatibility and resolve usability bugs.
There was an error installing this update. Please quit and try again later. Error Code: U44M1I200
Adobe Media Encoder CS6 6.0.2 Update
There was an error installing this update. Please quit and try again later. Error Code: U44M1I200
Adobe Audition CS6
There was an error installing this update. Please quit and try again later. Error Code: U44M1I200
Adobe Premiere Pro CS6 6.0.2 Update
There was an error installing this update. Please quit and try again later. Error Code: U44M1I200
Flash Pro CS6 update 2
There was an error installing this update. Please quit and try again later. Error Code: U44M1I200
I'm using a MacBookPro 15", OS X 10.8.4 and editing footage filmed at 24fps 1920x1080 on my Canon 550D/T2i. All .MOV files.
I purchased my software from iSoftware.co.uk. I'm worried that could be the problem.
Any help would be hugely appreciated. Thank you.
SamA crash with a very similar error message was fixed in the new CC release. The bug report in that case involved creating a multi-cam sequence, so it might not be directly related.
If you have a chance to download the CC trial, we'd be interested to know whether the crash remains in the new version. -
Getting Premiere Pro Debug Event message when trying to open project
I cannot open my project any more.
Last thing I did was saving, then exporting when Premiere pro CC crashed. Now I cannot open the file and also not all Adobe Premiere Pro Auto-Save files.
I used an AVI file exported from another Premiere project, 2 iPhone videos and an MP4 video from another mobile phone plus a WAV file for sound (home made music video).
Does anybody have an idea what I can do?
I deleted the files in C:\Users\...\AppData\Roaming\Adobe\Premiere Pro when Premiere didn't start.
The Debug Event appears everytime I start the project and when I start Premiere and open the project afterwards.This is caused by an update to iCloud. More info here: Crash with keyframe.h-146 error when you open a saved project
-
Adobe Acrobat pro 9.4.6 crashes when opening multiple files simultaneously.
We have Adobe Acrobat Pro 9 which has been updated to version 9.4.6. we had this problem when the 9.4.5 update was applied also. It is now crashing when we try to open multiple files simultaneously.
Yesterday, I narrowed down the problem to 6 plugins:
IA32
ADBC
eBook
EScript
HLS
PPKLite
SaveAsRTS
However, we discovered that that Comments and markup tool bars weren't loading. So I did a repair install on it.
Now those plugins from yesterday work and Acroform.api is causing it to crash when opening multiple files.
I did try other suggestion that involved using Icacls/cacls on dll files to no avail.
It is running on XP SP3 fully updated with plenty of RAM and HDD space.
Is there a way to fix this without reinstalling?I am not sure what's causing this problem on your machine because everything's working fine for me.
What is the version of Acroform.api on your machine now.
Do a Repair after deleting this file and see if it works.
Enable Windows MSI logging (http://support.microsoft.com/kb/314852) before you do a repair, upload that log to some file sharing server, and paste its link here. -
Premiere Pro CC crashes when editing audio- any solutions?
Adobe Premiere Pro CC crashes nearly every time I try to edit audio, keyframe it in certain spots, etc, etc, with the error message that there has been an "unexpected problem" and the program must "force quit." Sometimes my work is saved, sometimes it isn't. And then I have to re-name my saved file, so I often end up with upwards of 15 different project files because I cannot edit audio without this program crashing. I see I'm not the only one--what is Adobe doing to fix this bug-riddled program? It's impossible to get anything done!
I'm using this program on a MAC, 6-Core Intel Xeon Processor. MAC OS X Lion 10.7.5.
I'm ready to lose my mind.I am having a very similar experience.....I have been working in Adobe Premiere Pro for well over 8 years and have always had issues with crashes when working with audio files, keyframing, transition placement, trimming and so on. I have had nightmares with some projects that I am having crashes every change I do and it seems once you get an issue with a project it only gets worst. I have worked on a number of different systems in regards to hardware and get the same issues, OS has been Windows 7 64bit for number of years. I would have expected Adobe to have been able to smooth this out by now but it just keeps rearing its ugly head when I`m on a deadline crunch.
I try to never work with Mp3s and always request wav but it doesn't seem to matter in the long run.
Just wanted to let you know you are not the only one and I am having a serous issue with this problem once again!
Please help Adobe....audio is an issue with Premiere Pro for a lot of us....thanks!
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