Premiere Pro CC error ComponentFactory.cpp-69

When importing prores .mov video files, Premiere Pro Debug Event pop up appears with message,
Premiere Pro has encountered an error.
[..\..\Src\Component\ComponentFactory.cpp-69]
Please help to resolve this.
Thanks.

Thanks Mark. I just reinstalled Premiere Pro CC 2014 a few days ago and used the Adobe Cleaner to resolve a different issue this week. (It worked.)
I had to start a project with a client’s laptop, which has CS6, then finish it at my home office, where I use CC 2014 (which I love). Granted, I’ll probably be in a jam if I have to edit it on that client’s laptop for some reason, but I don’t think that will happen.
Oddly, a different project that I did on that client’s laptop with CS6 opened fine (which actually will benefit from the features of CC 2014).
For what it’s worth, I worked around the problem by starting over with a new project to re-do the problematic one, using my PC with CC 2014.
Bill

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Premiere Pro CC2014 error ComponentFactory.cpp-69

I tried to open a project that I started with CS6 and tried to open in CC2014. It contains prores422 .mov files, Premiere Pro Debug Event pop up appears with message,
Premiere Pro has encountered an error.
[..\..\Src\Component\ComponentFactory.cpp-69]
I noticed someone (drbuhion Mar 19, 2014 1:07 AM) asked this question (Premiere Pro CC error ComponentFactory.cpp-69) and there was no answer. Any chance of resolving it?

Thanks Mark. I just reinstalled Premiere Pro CC 2014 a few days ago and used the Adobe Cleaner to resolve a different issue this week. (It worked.)
I had to start a project with a client’s laptop, which has CS6, then finish it at my home office, where I use CC 2014 (which I love). Granted, I’ll probably be in a jam if I have to edit it on that client’s laptop for some reason, but I don’t think that will happen.
Oddly, a different project that I did on that client’s laptop with CS6 opened fine (which actually will benefit from the features of CC 2014).
For what it’s worth, I worked around the problem by starting over with a new project to re-do the problematic one, using my PC with CC 2014.
Bill

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I'm sorry you're running into problems installing Premiere. Would you mind reposting this issue over on the Premiere forums?
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Hi Journstud89,
Please check http://helpx.adobe.com/premiere-pro/kb/error---preludevideo-play-modules.html
^Ani

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Hi Paul,
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Premiere Pro CC error message and crash

Hi All,
I am in the middle of a project and on a tight deadline. I have Premiere Pro CC and have tried the phone line for help. However, after 90 minutes on hold, I gave up and thought I'd try here.
So I have a project that was loading fine yesterday. I shut PP down last night and all was good. Today I tried to open the project and it gave me an error message that read;
[/morereel64/releases/2013.09/shared/adobe/MediaCore/MediaLayer/ImporterHost/Make/Mac/../. ./Src/Audio/AudioWaveform.cpp-173]
After that, I click "Continue" and it then tells me "Sorry, a serious error has occured..."
I have tried uninstalling All Adobe Apps, using Cloud Cleaner, deleting my preferences, creating a new project and importing the old one in, exporting an XML to reimport... Nothing is working. And now I'm panicking!
Please can someone help? Please?
I'm kinda going out of my mind...
Thanks

New projects don't seem to have this problem with 7.2, but I have a critically important older project that I can't seem to make work even after deleting Media files and letting them rebuild. I also tried importing the old project into a new one. I sent it to speedgrade then saved it as the premiere project... and as soon as I open the premiere project... there it is again. It freezes... needs to be closed, and then the project is corrupted and unuseable. I spent a few hours with an Adobe Tech controlling my computer... until we ended up with the Blue Screen of Death. I really need some answers on this.. at LEAST how to salvage a good timeline from this project and make it work with SpeedGrade. This is a feature length documentary that is very large. The project is shot in 4K, but I'm editing with HD proxy footage for all except a couple of shots that I'm using the 4k Footage. MOST of the footage on the timeline is MPEG2 from a Sony F55. Some is from a Canon 1D.... and as I said.. a couple of shots are Sony XAVC 4K. HELP!

[Premiere Pro] Installation error - MS Visual C++ problem

Hello,
I've just tried to install Premiere Pro but At the end of the installation I get the message that Premiere Pro and Media Encoder cannot fully install.
For both is the detail message the same :
Exit Code: 6
Please see specific errors below for troubleshooting. For example, ERROR:
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 4 error(s)
----------- Payload: Microsoft Visual C++ 2012 Redistributable Package (x64) 11.0.61030.0 {3E272A93-C06B-4206-AD02-0EBE02535E20} -----------
ERROR: Third party payload installer vcredist_x64.exe failed with exit code: 2147942750
ERROR: Failed to repair Microsoft Visual C++ 2012 Redistributable Package (x64). Please try repairing it by double clicking on the executable at "C:\Users\BEHEER~1\AppData\Local\Temp\{C32858D4-7839-40FF-B9D4-A89B95647490}\AdobeMediaEn coder_8_LS20\Adobe Media Encoder CC 2014\payloads\Microsoft VC 2012 Redist (x64)\vcredist_x64.exe", or download and install the latest Microsoft Visual C++ 2012 Redistributable Package (x64) from Microsoft website - www.microsoft.com
----------- Payload: Microsoft Visual C++ 2012 Redistributable Package (x86) 11.0.61030.0 {873BE68F-480F-49A6-9649-F98CAB056AFC} -----------
ERROR: Third party payload installer vcredist_x86.exe failed with exit code: -2147024546
ERROR: Failed to install Microsoft Visual C++ 2012 Redistributable Package (x86). Please try installing it by double clicking on the executable at "C:\Users\BEHEER~1\AppData\Local\Temp\{C32858D4-7839-40FF-B9D4-A89B95647490}\AdobeMediaEn coder_8_LS20\Adobe Media Encoder CC 2014\payloads\Microsoft VC 2012 Redist (x86)\vcredist_x86.exe", or download and install the latest Microsoft Visual C++ 2012 Redistributable Package (x86) from Microsoft website - www.microsoft.com
What does that mean please?
And what's the solution?
Thank you very much,
Annelies.

Hi Annelies,
Please try downloading MS Visual C++ 2012 Redistributable Package x86 from : http://www.microsoft.com/en-in/download/details.aspx?id=30679
After that try installing and check.
In addition, you can refer the Kb Doc : http://helpx.adobe.com/creative-suite/kb/error-exit-6-exit-7.html.
Please see Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html for information on how to review your installation logs
Regards,
Rave

Premiere Pro & Encore Errors - CS4 / CS5 Side-By-Side Install

Hello, all.
I am trying to use CS Production Premium CS4 and CS5 together on the same machine. I have been getting some really crazy errors and happenings lately on Premiere Pro (CS4) and Encore (both CS4 & CS5). In another forum in Creative Cow, someone mentioned that CS4 and CS5 should not live on the same partition, and that may be causing my problems. You can view that thread here: http://forums.creativecow.net/thread/3/908105.
The long and short:
I have had CS4 installed for a while on my machine (see specs in the signature line), and installed CS5 alongside using all the default install values.
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PREMIERE PRO CS4
Upon launch, the following message appears:
This is what prompted someone to note that CS4 & CS5 should not live on the same partition. I HAVE SINCE UNINSTALLED CS5 and the error still persists.
ENCORE CS4
Upon launch, it automatcially crashes and the Windows error messages pop up:
I HAVE SINCE UNINSTALLED CS5 and the error still persists.
ENCORE CS5:
Shorter DVDs with simple timelines seem to transcode and burn just fine. However, with longer timelines or more complex projects, it returns the following errors:
A detailed view of the error message is below:
I have not been able to test this after the uninstall of CS5, but I can only assume that it still has this issue.
As far as I can tell, Premiere Pro CS5 works just fine.
In addition to the previous errors, After Effects and Premiere Pro CS5 also have trouble rendering to networked locations (i.e.--mapped drives). The renders fail immediately with "unknown errors". I am not sure if this has something to do with the side-by-side configuration or not, but it is another issue that has been problematic. The CS4 versions can render to any location with no problems.
Any guidance on how to get CS4 and CS5 to coexist will be greatly appreciated! I do need both versions for various reasons, so getting rid of one is not an option (and as the uninstall of CS5 has proven, not effective).
Thank you!
Stephen Rutherford
Graphics Producer: Gale Force Media, CanesVision & Wolfpack TV
[email protected]
http://www.facebook.com/swrutherford
http://www.twitter.com/CVHD
CAROLINA HURRICANES: 2006 STANLEY CUP CHAMPIONS!
Current System Configuration:
Intel i7 920 PC 2.67 GHz
Windows Vista Ultimate 64 Bit
12 GB DDR3 RAM
NVIDIA GeForceGTS 250 512MB DDR3
Adobe Production Premium CS5/CS4/CS3
3D Studio Max 2011/2010/2009

You can certainly run CS4 and CS5 applications on the same computer, from the same partition, and even at the same time. Problems do ari
se if you install CS4 after CS5, but installing CS5 after CS4 should work fine. Every one of my computers has CS4 and CS5 on them (and some have CS3).
See this document for some information about the "side-by-side configuration" error:
http://kb2.adobe.com/cps/406/kb406122.html

Premiere Pro 2014 error "An unknown error occured while opening this program"

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Hi Matt,
Sorry to hear you're having this problem, but until you provide information about your system, the version of Premiere, etc., nobody can begin to help.
You'd probably be best off starting your own thread in case the cause of your issue differs from what RWRobert220 is facing.
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I am sorry to hear you're having trouble with this issue. It happens sometimes because of activation problems. The doc that Rameez points to is missing steps for reactivating the Creative Cloud version of Premiere Pro. For Premiere Pro CC, and later, see the section "How to deactivate or sign out" in this document. See the section "How to activate or sign in" in the same document to activate Premiere Pro once more.
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Windows Error Log:
Error Log:
Faulting application name: Adobe Premiere Pro.exe, version: 7.0.1.105, time stamp: 0x51cbdef8
Faulting module name: ntdll.dll, version: 6.1.7601.18229, time stamp: 0x51fb164a
Exception code: 0xc0000374
Fault offset: 0x00000000000c4102
Faulting process id: 0xfc4
Faulting application start time: 0x01cef50d851272e4
Faulting application path: C:\Program Files\Adobe\Adobe Premiere Pro CC\Adobe Premiere Pro.exe
Faulting module path: C:\windows\SYSTEM32\ntdll.dll
Report Id: cfb5162f-6100-11e3-baa5-844bf5981202
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We had an issue where we had to update the video driver on the laptop because of a BEX64 error as well.
Just wanting to see if anyone has seen this one before.

That exception code led me to this thread on Microsoft.com: http://answers.microsoft.com/en-us/office/forum/office_2010-office_install/office-products -crashed-upon-launch-0xc0000374/9eb1251f-5a7d-4401-a955-155ac432e6ea?auth=1.
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A123x123 I have moved this discussion to the Premiere Pro CS5, CS5.5, and CS6 forum. The users in this forum may have additional suggestions you can try to resolve your current launch difficulties.
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- I Cleared the disk cash.
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Error
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I am running windows 7 64 bit.
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Premiere Pro CC error ComponentFactory.cpp-69

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