Premiere Pro CC error "...\src\core\Propertieslmpl.cpp-641" dumps program at start. First-time use.

This error message displays:
When I try to start Premiere Pro CC. This is the first time I have tried to use the program. I have a full CC subscription.

Hi Paul,
Have you tried resetting preferences? http://helpx.adobe.com/en/premiere-pro/using/preferences.html#change_preferences
Thanks,
Kevin

Similar Messages

  • Crash on opening a new project in Premiere  [..\..\Core\PropertiesImpl.cpp-641]

    I get this error every time I try to open a new project in Premiere  [..\..\Core\PropertiesImpl.cpp-641] what is the problem?

    Hi Sandeep,
    I removed my Blackmagic Desklink Quad Video Capture Card and am now getting the following error:
    [..\..\Core\Propertiealmpl.ccp-569
    My System information is as follows:
    System Board = ASUS PGX 58D-E , Core i7 CPU x 980, 3.33 GHz
    What is the OS and version = Windows 8.1 Pro 64 bit
    Are you on a Domain / workgroup = No Network
    What is the Graphics Card installed on the system = GeForce GTX 580
    How much Ram do you have  = 28G
    Drive 1 - 1 TB SSD Samsung 840 EVO
    Drive 2 - 1TB SSD Samsung 840 EVO
    Drive 3 - 2TB HD
    CD-ROM 1 - Pioneer BW-RW BDR-206
    CD-ROM 2 - Pioneer Bw-RW BDR-206
    Do you use any external Hard Drive = None
    Are you using security software e.g. Norton, etc = Windows
    All other applications work Word, PowerPoint, Excel, and Adobe PS, AU, AE IL
    Thanks for your help,
    Bill

  • Premiere Elements 12 I get the error ..\..\Src\Core\Preferences.cpp-347

    When I try to run Premiere Elements 12 I get the error ..\..\Src\Core\Preferences.cpp-347, I've uninstalled and reinstalled as an admin, tried running as an administrator, and every single time I open the program I click on video editor and then new project, I get the black and purple candy cane loading bar, shortly (sometimes instantly) after I get the error message.
    Any help is much appreciated

    James Neston
    Since your duplicate thread has been closed and all replies directed to this one, I wanted to make sure that you did not miss my message going between threads.
    The following is a copy/paste of what I wrote in your now closed thread:
    James Neston
    Please avoid duplicate posts since they tend to confuse the person writing them as well as the people trying to respond to the question.
    I have seen the error that you present appear often, but I have not seen an agreed on the resolution, if a resolution at all.
    What I would do first is to update your Premiere Elements 12 to 12.1. See the opened project's Help Menu/Updates. If the problem persists after the update to 12.1, then let us look at the Scratch Disk set up and situation.
    When you go to Expert workspace, Edit Menu/Preferences/Scratch Disks, where are all the categories directed to on the computer hard drive and how much free space is at the location(s)?
    Did you install Premiere Elements 12 to its default location or other. If other, where?
    There are a lot of Troubleshooting avenues to go down (some old, some new, some questionable), but let us start with the above and then decide what next.
    But before all that, please respond to the questions already asked you by SG.
    Thanks.
    ATR

  • Premiere Elements 12 error: ..\..\Src\Core\Preferences.cpp-347

    When I try to run Premiere Elements 12 I get the error ..\..\Src\Core\Preferences.cpp-347, I've uninstalled and reinstalled as an admin, tried running as an administrator, I have also made sure that my quicktime player is up to date and every single time I open the program I click on video editor and then new project, I get the black and purple candy cane loading bar, shortly (sometimes instantly) after I get the error message.
    Any help is much appreciated

    James Neston
    Please avoid duplicate posts since they tend to confuse the person writing them as well as the people trying to respond to the question.
    I have seen the error that you present appear often, but I have not seen an agreed on the resolution, if a resolution at all.
    What I would do first is to update your Premiere Elements 12 to 12.1. See the opened project's Help Menu/Updates. If the problem persists after the update to 12.1, then let us look at the Scratch Disk set up and situation.
    When you go to Expert workspace, Edit Menu/Preferences/Scratch Disks, where are all the categories directed to on the computer hard drive and how much free space is at the location(s)?
    Did you install Premiere Elements 12 to its default location or other. If other, where?
    There are a lot of Troubleshooting avenues to go down (some old, some new, some questionable), but let us start with the above and then decide what next.
    But before all that, please respond to the questions already asked you by SG.
    Thanks.
    ATR

  • Premiere elements has encountered an error.  [..\..\Src\Core\Preferences.cpp-338] (while launching video editor)

    Getting an error while launching Video Editor (either New project or Existing project). However i can launch "Organizer" with no issue.
    windows 7 -64bit Core i7
    Premiere elements has encountered an error.  [..\..\Src\Core\Preferences.cpp-338]
    then
    -Runtime Error!  Program C:\Program Files|A...  This application has requested the Runtime to terminate it in an unusual way.  Please contact the applications suport team for more information.
    then
    -Adobe Premiere Elements 11 has stopped working  A problem caused the program to stop working correctly, please close the program.

    School Board
    Thanks for the replies.
    I was almost sure the uninstall, ccleaner, reinstall would resolve the problem. But, onward....
    Are you working from a school or company network or from an individual home computer?
    From your ID and some comments, I think school network.
    I suspect the issue is more than resetting the preferences, but let us give that a try to rule it out (or in).
    Local Disk C
    Users
    Owner
    AppData
    Roaming
    Adobe
    Premiere Elements
    11.0
    and in the 11.0 Folder is the Adobe Premiere Elements Prefs file that you delete. If that does not work, then
    you delete the whole 11.0 Folder in which the Adobe Premiere Elements Prefs file exists. Be sure to be working
    with Folder Option Show Hidden Files, Folders, and Drives enabled so that you can see the complete path cited.
    Is the Owner designation in the above path named correctly?
    Also, look at disabling the SLCache Folder if you find one as described for 12 in the following
    ATR Premiere Elements Troubleshooting: PE12: Premiere Elements 12 Editor Will Not Open
    To be continued....
    ATR

  • Premiere Pro CC2014 error ComponentFactory.cpp-69

    I tried to open a project that I started with CS6 and tried to open in CC2014. It contains prores422 .mov files, Premiere Pro Debug Event pop up appears with message,
    Premiere Pro has encountered an error.
    [..\..\Src\Component\ComponentFactory.cpp-69]
    I noticed someone (drbuhion Mar 19, 2014 1:07 AM) asked this question (Premiere Pro CC error ComponentFactory.cpp-69) and there was no answer. Any chance of resolving it?

    Thanks Mark. I just reinstalled Premiere Pro CC 2014 a few days ago and used the Adobe Cleaner to resolve a different issue this week. (It worked.)
    I had to start a project with a client’s laptop, which has CS6, then finish it at my home office, where I use CC 2014 (which I love). Granted, I’ll probably be in a jam if I have to edit it on that client’s laptop for some reason, but I don’t think that will happen.
    Oddly, a different project that I did on that client’s laptop with CS6 opened fine (which actually will benefit from the features of CC 2014).
    For what it’s worth, I worked around the problem by starting over with a new project to re-do the problematic one, using my PC with CC 2014.
    Bill

  • I own an iMac 2011. I am unable to reinstall and launch premiere pro cc. We I attempt to run the program I get a error message saying that the adobe application manager is missing or need to be updated. I reinstalled the manager but I am still unable to l

    I own an iMac 2011. I am unable to reinstall and launch premiere pro cc. We I attempt to run the program I get a error message saying that the adobe application manager is missing or need to be updated. I reinstalled the manager but I am still unable to launch any of my programs from adobe. I tried to do a trail with a program and I am still getting the same message.

    Davinci thank you for the update.
    Please utilize any available uninstallers that are located in the Applications/Utilities/Adobe Installers folder.  Once all of the available uninstallers have been run you will then want to rerun the CC Cleaner Tool.  You can find directions on the use of the CC Cleaner Tool and a download link at Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6 - http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html.  After the CC Cleaner Tool is run then please reinstall the Creative Cloud Desktop application from Creative Cloud Help | Creative Cloud for desktop.
    The CC Cleaner Tool is designed to be used after running the uninstallers.  Without running the uninstallers first then a complete removal may not be possible.

  • Why can't i download premiere pro cc to win7 core i7 laptop?

    why can't i download premiere pro cc to win7 core i7 laptop?

    Help for Download & Install & Setup & Activation
    http://forums.adobe.com/community/download_install_setup
    Next link has a "Chat Now" button near the bottom
    http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html

  • Premiere Pro Installation errors! Help me!

    I disables my firewall, Kaspersky , I'm the administrator of my computer and I tryed "Run As Administrator". but that didn't help.
    I'm using a 32-bit Windows 7.
    The installation stops very close to the start and says Installation Failed
    The error code:
    Adobe Premiere Pro CS4
    Error:
    Error 1625. This installation is forbidden by system policy.  Contact your system administrator.

    Hi,
    I'm sorry you're running into problems installing Premiere.  Would you mind reposting this issue over on the Premiere forums?
    Thanks,
    Chris

  • Every time I install the Premiere Pro, an error:213:10 shows up, how do i fix this? [was: Premiere Pro.]

    Hi, every time I install the Premiere Pro, an error:213:10 shows up, how do i fix this?
    Someone please help! Thanks!

    Error code 213:10

  • Premiere Pro startup error

    Hello,
    When I open Premiere Pro on my computer, I now get a startup error message that says: "Adobe Premiere Pro could not find any capable video play modules. Please update your video display drivers and start again." What does this mean? I cannot get into the program! I have a Windows 7 OS and am on the Creative Cloud Subscription. Thanks!

    Hi Journstud89,
    Please check http://helpx.adobe.com/premiere-pro/kb/error---preludevideo-play-modules.html
    ^Ani

  • Premiere Pro CS6 Error Message Codec Missing or unavailable?

    I know there is already a thread about this... but I couldn't figure out how to add to that thread. I have been googling for like 2 hours and get this figured out! Sorry if this is a silly question, I am very new!
    A videographer sent my company a hard drive with video footage he took from our event. I need to split these clips up and import them to Premiere Pro.
    Here is all my info:
    Premiere Pro 6.0.2 just updated about an hour ago-
    Mac OS X 10.7.5
    I am trying to import and edit footage a video-ographer gave my company from an event. He sent it to us on an external hard drive. I am not sure what kind of camera he used.
    I have downloaded RedCode or whatever. Updated Premiere Pro.
    The file type is .mov. It plays fine in Quick Time 10, but only the sound plays in Quick Time Pro 7.
    The Codecs for this file are MPEG-2 AND LINEAR PCM,  TIMECODE
    I also need to split these clips into smaller clips before importing into Premiere Pro, the clips are all between 8-11GB, if you want to help me with that too.

    I had the same issue after I re-installed both Mountain Lion and Adobe products. MOV (XDCAM) media was not reading on Premiere Pro CS6. "Codec Missing or Unavailable" kept prompting. Following ComputerNovice25 advice did not do the trick for this problem. But, I was able to fix issue by simply updating my OS. A ProApps Quicktime Codecs 1.0 was included in the update, which added the following video codecs for Quicktime-based applications:
    Apple Intermediate Codec
    Apple ProRes
    AVC-Intra
    DVCPRO HD
    HDV
    XDCAM HD / EX / HD422
    MPEG IMX
    Uncompressed 4:2:2
    This update is highly recommended for all users running any MacOSX and any type of NLE.
    Hope this helps.

  • In Premiere Pro, is it possible to change the project aspect ratio once started?

    In Premiere Pro, is it possible to change the project aspect ratio once started?

    On a side note, 'projects' do not have as aspect ratio, sequences and footage do.  And a project can contain any number of sequences or footage.

  • Premiere Pro CS 6.exe stays active after closing the program

    I am experiencing a problem with Premiere Pro CS 6.03. When I close the program, the second monitor would not return to desktop (it stays a black screen). The premiere pro cs.exe is active in taskmanager. Only after I end the exe process would the second monitor return to desktop. I am not using any third party hardware, only Adobe player for second monitor out. This problem occurs often, but not every time I use Premiere. I have never experienced this problem in Premiere Pro CS 5.03, which is still installed on the same PC. The technical Spec is: Intel 3930K, 32 GB RAM, GTX 560, Windows 7 Professional 64 bit. I have tried to toggle between different NVidia drivers, but with no effect.
    Any help would be appreciated!

    I've had the process stay open after closing the program as well, but only on one of my two machines.  For me, the 6.0.3 update seemed to correct the issue.  Not sure why it's still happening in your case.

  • Help.. First Time Using DVD Studio Pro!!

    OK .. this is my first time using DVD Studio Pro. Before this I have always used IDVD for my Final Cut Projects, but I now need to branch out!
    I've hit a bit of a brick wall. I've watched the video tutorials and tried to read the instruction manual, but it's heavy going!!!.. can someone help me get over the hump?
    Here's where I've got to:
    - In my Assets tab I have my two file - Test.mov QT Video File and Test.mov QT Audio file. Both are yellow uncompressed video. I also have a templates folder.
    - I chose the template called brush cover which I can see under the menu tab on a window. If I go to that same window and select the graphical tab I can see a menu 1 and track 1.
    - In my timeline I have dragged my Video and adui assets over and can see them and actually play the movie.
    - What is also worth mentioning is that I can also see the 18 chapter markers that I created in FCP.
    - Now I hit the brick wall!!.
    - Back in my menu I see 8 buttons. In my timeline I have 18 chapters. How do I transfer my 18 chapters over to my menu so that I have 18 buttons each one representing a chapter?
    - I'm sure that it's obvious and a silly question.. but for a rookie like me who's trying to figure this out from scratch it's not easy!
    Thanks for any advise!!.. also if anyone has a good 'idiot's guide' for ex iDVD people moving to DVD Pro then I'd really appreciate it!
    Many Thanks!
    Steve.
    -

    Steve
    Back in my menu I see 8 buttons. In my timeline I have 18 chapters. How do I transfer my 18 chapters over to my menu so that I have 18 buttons each one representing a chapter?
    You can duplicate your 8 buttons menu so many time as you need to include your 18 chapters, creating a simple new button to navigate through Chapter Menu1, Chapter Menu2, etc.
    Or you can duplicte&resize buttons to fit more of them in a single menu, but 18 button chapters could be too much for a comfortable navigation.
    Thanks for any advise!!.. also if anyone has a good 'idiot's guide' for ex iDVD people moving to DVD Pro then I'd really appreciate it!
    You can use the Search feature in this forum and almost for sure you'll find any answer you need, in particular for basic stuff.
    You can visit Drew13's site [DVD Step by Step|http://www.dvdstepbystep.com] for some good tutorials, and Drew13 uses to stay tuned here to help you too!
    And sometimes Google helps too !
    Hope that helps !
      Alberto

Maybe you are looking for

  • File to RFC Structure mapping

    Hi All This is the first time I am going to work on customized mapping for the following requirement, please give your inputs. I am working on File to Proxy Scenario where I have created custom proxy using standard RFC Function Module. I have created

  • Cant install os x on this computer

    Hello,      I cant seem to install OS X 10.4 (Tiger) on my iMac G5 20" (Powermac8,1).      I need help because i have tried everything and still can not get it to work.. Thanks in advance...

  • Table cannot be outer joined

    hi i have this query SELECT xoj.entry_date job_date, xoj.well, xoj.rig, xoj.job_type,        xoj.job || xoj.job_type job_descritpion, xoj.opn_job_desc,        lab2.well_depth, fvl.attribute1, xoj.contract, xoj.invoice_date,        xoj.invoice_ref,   

  • Diffrent Data Type & Formula in Cross Tab

    Post Author: ade CA Forum: General I using crystal reports 8.5. I make cross tab like this to viewing reportsSubject           Evaluation Aspect                          Score1        Score2            Score3        Score4        Score5 Math         

  • Startup Drive Permissions

    Can I use 'chmod 777' command on my startup drive? I noticed it fixed some access problems on my external drives. Now I'm having some trouble with applications being able to access certain files that normally work without me knowing. I also get some