Premiere Pro CC extrem unstabil!
Hallo Leute!
Seit kurzem habe ich das Problem, dass Premiere Pro CC (2014.2) extrem unstabil läuft. Es stürzt alle 2 Minuten ab. Manchmal friert das Bild ein und der Ton läuft weiter, ich kann jedoch nichts mehr machen außer es über den Taskmanager zu beenden, Oder es reagiert einfach gar nicht mehr. Und das wirklich alle zwei Minuten...
Ich arbeite an einem ca. 10 Minutigen Projekt in 1080p gefilmt auf einer Canon 70D. Es sind zu gegeben sehr viele VFX-Clips darin, die in AE bearbeitet wurden. Doch ich kann nicht glauben das dieses verhalten normal ist. Mein Prozessor ist zu 30 Prozent maximal ausgelastet und ca. 9 von 16 verfügbaren GB an Arbeitsspeicher sind in Benutzung. Ich glaube auch nicht das es an der Festplatte oder GraKa liegen kann, da alle Clips auf einer 840Evo liegen und ich eine Titan Black mit 6GB Grafikspeicher verbaut habe.
Vielen Dank im Vorraus schon einmal an alle die antworten!
Adrian
Nachdem mir leider niemand geantwortet hat, habe ich es auf eigene Faust versucht. Erst habe ich Premiere neu installiert. Kein Erfolg. Weil ich wirklich auf diese Software angewiesen bin habe ich mich darauf hin dazu entschlossen meinen PC neu auf zu setzen. Gesagt getan. Nachdem ich alles Formatiert und Windows 7 neu installiert hatte, konnte ich meinen Augen kaum trauen. Premiere stürzt IMMER NOCH mit genau dem gleichen Fehler immer wieder ab. Keine Minute nachdem ich das Programm starte passiert folgendes: Nach dem ich die Timeline abspiele läuft das Video für ein paar Sekunden. Plötzlich stoppt das Video und Ton. Bemerkenswert ist jedoch, dass der Play Button immer noch als Stop Button angezeigt wird, jedoch nicht mehr geklickt werden kann. Der Timlinecurser kann immer noch verschoben werden, jedoch ohne jegliche Auswirkungen auf den Videobildschirm. Unten Rechts in der Ecke ist ein gelbes Dreieck mit einem Ausrufezeichen darin. "Audiosignalausfall erkannt bei..." wo der Ausfall erkannt wurde ist immer Unterschiedlich. Ich kann nun ALLES machen, da das Programm anscheinend noch nicht ganz abgestürzt ist, doch egal was ich tue, das Videosignal bleibt eingefroren. Nun versuche ich das Programm zu schließen.(speichern geht immer noch). Beim schließen stürzt Premiere nun aber vollkommen ab und ich muss es über den Taskmanager beenden. Ich bearbeite in diesem Projekt Footage, welches zuvor mit PluralEyes von Red Giant gesynced wurde. Ich erwähne dies, weil das Problem anscheinend nicht bei Clips auftritt die direkt von der Kamera bearbeitet werden.
Bitte Leute ich brauche wirklich Hilfe und bin echt am verzweifeln...
Adrian
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Message was edited by: Stephen_Spider because he can't form a cohesive sentence on the first couple of tries. -
Hello,
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I've looked through pages and pages of forums and there are so many people saying the same thing, with millions of opinions of what the problem is. Regardless, the only thing I tried that worked so far is turning off the CUDA support.
Now something I recently noticed, is that the difference isn't the GPU usage, I still show GPU being used at 500mb or 1gb out of the 2gb that it has (GTX 680)
The strange thing is without the mercury playback option, I'm seeing that disk usage and I/O go way down to kbs from a very high number. This would make sense why I'm seeing such huge changes in render times even though it still shows my 6 core CPU maxed out and ram over 40gb out of 64 that are installed.
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Also ... over on the Hardware forum is the place where the techies amongst us hang ...
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Tweaker's Page ...
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Hardware Forum ...
https://forums.adobe.com/community/premiere/hardware_forum -
Extreme lagging In Premiere Pro CC - Settings Related?
I am editing a project with MXF files on Premiere Pro CC on an a Mac Pro with 30GB of RAM
I've had no problem with lagging in the past, but this projects involves much more footage than any of the previous projects, so I figured that was causing the problem. Just to clarify, playback is working perfectly - it's every other task i perform in Premiere that lags miserably. Locking/unlocking tracks, copying/pasting, zooming in or out on a sequence. There could be a 5-7 second delay for any of these tasks.
As a test I connected my drive to an iMac, loaded the project, and encountered no lagging issue whatsoever. I decided to continue working on this project on the iMac as the lagging was becoming a major problem, so I went bac to the Mac Pro, synced my Premiere settings on icloud, and then opened the project again on the iMac.
When the project opened on the iMac, the lagging was back! Which leads me to believe it has something to do with a settings file. I've used the same settings on other projects (I have keyboard settings and layout settings) but this is the first time I've come across this lagging issue. In my sync preferences I have settings, workspace layouts and keyboard shortcuts all checked. I then selected to automatically clean settings on application quit, and when I reopened the project the lagging issue had once again disappeared.
Would love to know why my settings could be causing this, and why they are only problematic in this project.
Thanks!Probably this isn't the particular thing that seems to have tripped the project ... noting that it once ran good on the imac but after syncing slowed to crap ... but noting you mentioned a drive for your project, that could be a bit of a bottle-neck. It's better to have say your program/system on a drive, footage files on another, and cache files on a third. One good poster here always suggests five different drives, with perhaps the footage actually being on a RAID array simply for speed.
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Hey guys,
I've searched all around the internet but can't find a solution to my problem. I shot my trip to florida last year at 1080p/60FPS. I have major issues with playing it in premiere, and it's making it very hard to edit. It's super choppy- no doubt due to the framerate. I tried converting them in the GoPro Studio to avi, no avail. I read that Premiere Pro CC would fix these issues- it doesnt. can anyone help this nooblet?
Thanks so much!If you did the auto change, then the Sequence is likely 1080p60 to match the footage. You can check the sequence setting by clicking a drop down menu at the top, I think under Project? Not in front of Premiere right now, but poke around the top menus, you will find the current sequence settings.
You can have multiple sequences at once. Go to File > New > Sequence and make a new one. Choose AVCHD > 1080p30. Add clip to that sequence and do NOT let Premiere change it when it asks. how does that work? If you already have editing done in the 60p sequence, you don't have to recreate that - in 60p timeline, do "Ctrl-A" to Select All, then Ctrl-C to COPY and then open the 30p sequence and Ctrl-V to PASTE all those edits into the proper 30p sequence.
Another thing to check, I believe under Project menu, does it say "Software Only" or "Hardware GPU" for the Mercury Engine? If software only, what model GPUs do have have? You may be able to harness the power of the GPU for better playback depending on what you have.
Hope this helps
Jeff Pulera
Safe Harbor Computers -
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Model: MacPro5,1, BootROM MP51.007F.B03, 4 processors, Quad-Core Intel Xeon, 3.2 GHz, 16 GB, SMC 1.39f11
Graphics: ATI Radeon HD 5870, ATI Radeon HD 5870, PCIe, 1024 MB
----------------I only use one monitor, 1920x1200, 32bit color depth
------------------No Capture Card, No Sound Card or I/O box
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8E), Broadcom BCM43xx 1.0
Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports
Serial ATA Device: HL-DT-ST DVD-RW GH61N
Serial ATA Device: TSSTcorp CDDVDW SH-222AL
Serial ATA Device: Hitachi HDS722020ALA330, 1.82 TB
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Serial ATA Device: OWC Mercury Extreme Pro SSD, 223.57 GB
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Serial ATA Device: OWC Mercury Extreme Pro SSD, 111.79 GB
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I have not made any changes to my system (drivers, programs, etc.) since the last time i worked with Premiere Pro with no trouble. The only difference is that i generated approx. 52GB of new video files (mov. uncompressed 32bit 640x480 resolution) that i was beginning to edit in to a music video.
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My problem started while i was working on a project. I was working on the project for probably an hour and a half with no trouble. Then it seemed to get a bit sluggish and i could hear the HD churning a little more. After rendering out a short section (just under 10 seconds), PPro did not play back the just rendered (now greenline) section. Immediate playback of rendered material was the default behavior, and this was the first time ever that the just rendered section did not play back. I then discovered that no video would play back at all--in any of the windows. I can scrub through all the video without any trouble--all the frames are there.
I shut down PPro, & restarted. No change. I restarted my computer. No change.
Realizing that the problem was likely related to a lack of space on my data drive, i deleted approx. 500GB of files off my 2 TB drive, leaving just under a 1/3 of it free. i checked the drive for errors, and defragmented it. Premiere Pro still wouldn't play any file from any project.
The files are fine, they will playback anywhere else (several different file types involved in different projects). The files are compatible with Premiere Pro (uncompressed VGA resolution Quicktime .mov), i was editing on the timeline with them for hours before all video playback stopped. All other Adobe programs (After Effects, Photoshop work fine).
I tried to find an answer/solution on these forums, unsuccessfully. After uninstalling PPro and reinstall (did not help), and entire Suite uninstall, Adobe Clean, and reinstall, neither version 5.0.0 or 5.0.4 will play video --the no playback problem has persisted.
I was running out of HD space --i had less room than i thought -- down to about 7% of free space, a bone-headed move on my part. I'm not surprised that playback performance got compromised due to lack of space. But i'm shocked that the problem is persisting. Fortunately, i had just backed up my entire system the day before. (i've backed up many times before and this never affected PPro performance)
i tried to "CLEAN" the media cache for the sequence but it had no effect (in searching the forums, i saw somebody else have their 'crashing Premiere Pro' problem solved by hitting this button). I just took a look in the user/application support/adobe/common/5.0 to look at the "Media Cache" folder and the "Media Cache Files" folder. Neither of them are empty, even after hitting the CLEAN cache button in the main preferences 'Media' settings window. I don't know if this is the correct behavior or not. (i'd expect a "clean" command to empty the folder, but i'm not the programmer)
This does not appear to be the ATI/5.0 problem that so many Mac users suffered (i was lucky to never have that problem). Again, i've never had any problems with Premiere Pro over the last year and a half, until working on this latest project with the Hard Drive very low on space. I'm 99.9% positive that's at the heart of the issue.
I don't understand why a clean reinstall did not help in this regard. The problem is clearly PPro specific. I found one topic in the forum where someone else experienced this same "no video playback" problem, but there was never follow-up from the user saying whether or not his problem was solved (or what was done to correct the problem).
I'd love to get some help--- seems to be a very rare issue, but right now, i can do no video editing. btw, i started a new project as well and imported a .mov file -- same problem, no video playback.
the weird thing is that i can actually still edit video. i just rearranged my timeline assets and rendered out a minute-long quicktime (Apple Intermediate Codec) .mov and it looks and plays as it should. This is really weird. I'm baffled -- there must be some way to fix this. I don't want to have to go back to Final Cut, certainly not when i've already paid for Create Suite 5 Production Premium and EVERYTHING works except for video playback in PrPro.
thanks in advance for your help
Message was edited by: magneticjak
Message was edited by: magneticjakhello. hey, thanks very much for writing back. i got some good info with a search or two. (info about what regedit is and what corresponds to it in OS X -- regedit allows you to edit "preference" keys for individual programs, OSX's equivalent for these keys are the .plists in User & System: Preferences and Application Support)
what i ended up doing was uninstalling Premiere Pro (not the suite, just PPro). Then i deleted a few preference files:
from User /Preferences/Adobe:
com.adobe.AdobePremierePro.plist
com.Adobe.Premiere Pro.5.0.plist
and from System Preferences:
the file: Adobe Premiere Pro Prefs
and..
/.../Premiere Pro/5.0/...
AMEPrefs.xml (i noticed that there's also a preference file in Media Encoder's own folder so i didn't sweat this one)
Debug Database.txt
Placeholder Preset.epr
PostEncodeCmds.pref
PresetCache.xml
Trace Database.txt
NOTE:
of course i don't know if deleting any files beyond the 2 .plist files in User Prefs was necessary, but... it seems to have worked.
I then reinstalled Premiere Pro CS5, and fired up an old project and i've got playback of HD and DV files, and snappy editing and rendering, so hopefully i'm good to go. I'm just going to stick with v5.0.0 because i actually don't remember ever having any trouble with it, and i don't remember v5.0.4 adding anything i was 'missing' or 'needed'
hopefully, this thread will be useful for any future folks that run into trouble - and it's got a solution for both Windows and OS X
happy editing,
peace -
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Autodesk 3ds Max 2012
-I have several maxscripts as well as a couple plugins for 3ds Max.
UDK 2-2012 & 3-2012
NVIDIA PhysX Lab 1.1
NVIDIA Texture Tools 2
NVIDIA plugin for Photoshop
xNormal
ConTEXT
UnCodeX
Quicktime
AVG Free
Malwarebytes
7-Zip
Java
Sculptris
As for anything else giving me issues I haven't noticed anything besides a previous Graphics Card wasn't supported very well at all with 3ds Max, it would freeze while using the material editor which was fixed with replacing a GTX550 ti with a more compatible GTX480. Thought maybe the upgrade would also solve the fact that almost everytime I go to start up and/or use After Effects or Premiere Pro CS5 my whole system freezes. Whether or not I'm doing anything, it occasionally happened during "Scrubbing" the timeline, but also during the splash load up screen. Would take the time to wait for several minutes but nothing would change. Hard reboot was needed. After countless hours of searching online I stumbled upon what is called an "Unlock" for Premiere Pro/After Effects to allow accelerated GPU and CUDA cores. Simple procedure, seems as if things go faster... When it is working. But still, I encounter freezes on my entire system. It isn't a crash back to Windows or anytihng. Just a complete freeze on the entire system. I have not extensively used other Adobe programs besides Photoshop quite briefly just so I could open menus and force a freeze within 5 minutes and noticed nothing wrong. Which in AE & PP just running through any of the menu windows can quickly cause a sudden freeze.
note* I have alternated shutting off and turning on OpenGL as well as multiprocessing. Doesn't matter, it really doesn't seem to change much of anything.
Alas, I am absolutely sure, after checking and re-checking 80+ hours over the past 2 weeks that yes, everything is updated as far as each individual program, software or hardware will allow me to update them. I have reinstalled Windows as well as each program up to 3 times, and 1 system (restore?) I had Windows dump everything, started from scratch, backed up nothing. To reinstall everything from scratch, while not installed several "Utilities" or software components from stuff like the Motherboard and its XFAST USB/LAN or whatever, thinking maybe it was cluttering up anything.
Please, if anyone has any ideas upon this and could give me advice, whether you notice any other incompatibilities or anything. Any and all advice would be greatly appreciated. Thank you.
note* I do not have a wired Keyboard or mouse to disable the USB plugin and attempt that route.. at least not yet, its on my list of things to do. Also, I did run Memtest86+ during a boot and it claims that everything there had passed 100%. I am not "overclocking" anything either. I just wanted something I could work smoothly on, that would have decent rendering capabilities. I used to use my girls' laptop which was an HP with 3GB RAM and never experienced crashes or freezes and I could use AE, PPro, 3ds Max with some lag but not any issues. Rendering took forever on it, but I usually avoided that 'cuz it would start heating up pretty fierce. Saved my rendering for school computers where I could. But either way, now I have this expensive piece and it is getting frustrating that I cannot work on it.
note* Also, incase it does help, I have Windows as well as any major components installed onto the C: drive (aka SSD for my system) while all my secondary software, such as Adobe, Autodesk, etc. are all installed directly to my D: drive (or HDD) And everything is set up to go through Windows Firewall as well.Thanks all. I have just tried a few things, installing them onto the C drive as you all specified as not being one of them. I can understand it, but at the same time i have a classmate who has their software on a seperate drive and it runs smoothe. I'm on my second GPU in 2 weeks, unless I have terrible luck it seems doubtful being that I can run games and a majority of the software no problem. Through further testing around with a corded mouse and keyboard I've noticed the following...
The computer freezes entirely only when I'm performing a "scrubbing" action or using a mouse. Left clicking, scrolling, or moving it around. Otherwise if I do not use the mouse and I make all my actions, such as "scrubbing" in AE via "Page Up & Down" keys, there's no freeze and it preloads the preview no problem.
"Scrubbing" does not load a preview (the green bar doesn't load at all while scrubbing). But, also noticed no matter how smoothe everything is running in 3ds Max as well as PPro, once I start performing a "scrubbing" action with whatever timeline I use, it will definately freeze my whole computer, Windows and all. Hard reboot is neeed.
With having gone through 2 GPU's, done a full memtest via Windows 7 and Memtest86+, there seems to be no issue with my memory or GPU. Like I said, I've run UDK without an issue. Whether the editor or game. The USB doesn't seem like it's the cause, I've used both wireless as well as wired keyboards/mouse. Still freezes, but now only when using a mouse to "Scrub".
Is it possible my motherboard could be incompatible somewhere? I mean, really.. everything is brand new but 2 weeks of troubleshooting.
And I do plan on trying to run my software off the C drive, I just wanted to make sure it wasn't something else, like I said, I've seen and used a computer where it all runs off the D drive and it runs perfectly, actually better on his computer than off the C drive at my schools. So if it is an issue would it lie within the fact that I'm using an Nvidia GPU? Considering my classmate is using a AMD/ATI Radeon or something like that.
Again, to those who replied, your shared knowledge is greatly appreciated, thank you. -
We are working on a film project on Adobe Premiere Pro CC 2014. Two editors are working on the same film project (same pproj file ) on two machines. As a result the bin structure and the file structure is exactly the same. We even bought two licenses for the respective machines to make matters simple (at least we thought it would).
Now when we share a sequence between the two machines, every time we have to import and re-link media. Also each sequence import comes with its own set of files, which are actually already present in the project. Basically the new sequences are looking to re-link the media to the original/ source files only and are completely ignoring the file structure present in the project.
In all editing softwares, timeline/ sequence sharing is a very common practise when working on multiple machines. Why is it so tedious in CC 2014? Every time we share a sequence between the two machines the media gets doubled and tripled in the project. As a result the project file size is increasing perpetually. Already Premiere CC 2014 is extremely laggy and slow, and this stupid bug is making it more difficult for us to finish our work on time.
Has anybody ever faced this issue? How do we solve it? We are willing to try out any workflow that you can suggest.Concurrently working on the same project it requires a specific implementation in all editing programs like Avid's Unity/ ISIS shared storage. That's what you are simply not considering. none of your issues would be any problem if your projects resided on a commonly accessed server or something like that. Check respective hardware solutions.
Mylenium
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