Premiere pro cc keeps crashing after export

I have a windows 8.1 and premiere pro cc. I looked up many videos and stuff but nothing matched my problem. when I export like 10 minutes goes bye and then a window pops up and I read the program has stopped working and then theirs a button that sais close program. can anyone help please.

More information needed for someone to help... please click below and provide the requested information
-Premiere Pro Video Editing Information FAQ http://forums.adobe.com/message/4200840

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Premiere Pro CS6 keeps crashing when exporting h.264 (NEED HELP ASAP!)

Alright, so I have a video that I've probably rendered around 30 times now and it ALWAYS ends up either freezing up, and then Premiere stops working, or it just stops working.
I have a YouTube channel and I'm going away for 2 days tomorrow and I really need to get my videos up online, but I just can't render them! Does anyone know how to fix this? I really need help ASAP!
Here are my export settings.
http://imgur.com/ZgAuI4a,OMz4FEd,B8gjHws

While there are "some" Adobe employees who read/post here, this is primarily a user to user forum... NOT Adobe support
You are simply going to have to wait for someone to read your message, and look at your settings, and reply... IF that person has an idea (20 minutes is really not much time)
While you wait for someone to reply with ideas, some reading about your freezing problem... and questions to help people help you
1st, what are you editing?
Codec & Format information, with 2 links inside to read http://forums.adobe.com/thread/1270588
Report back with the codec details of your file, use the programs below... A screen shot works well to SHOW people what you are doing
http://forums.adobe.com/thread/592070?tstart=30 for screen shot instructions
Free programs to get file information for PC/Mac http://mediaarea.net/en/MediaInfo/Download
2nd, you need to give LOTS more information about your computer
-PPro Information FAQ http://forums.adobe.com/message/4200840
3rd, What is your exact brand/model graphics adapter (ATI or nVidia or ???)
What is your exact graphics adapter driver version?
Have you gone to the vendor web site to check for a newer driver?
For Windows, do NOT rely on Windows Update to have current driver information
-you need to go direct to the vendor web site and check updates for yourself
ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool
nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us
4th, do you have Dual video adapters?
Go to the Windows Control Panel and select Hardware and Sound and then select Device Manager... In Device manager you click the + sign to the left of Display Adapters... and see if 2 are listed
-http://helpx.adobe.com/premiere-pro/kb/error---preludevideo-play-modules.html
-http://forums.adobe.com/thread/1001579
-Use BIOS http://forums.adobe.com/thread/1019004?tstart=0
-link to why http://forums.adobe.com/message/4685328
-http://www.anandtech.com/show/4839/mobile-gpu-faceoff-amd-dynamic-switchable-graphics-vs-n vidia-optimus-technology/2

Premiere Pro cc14 keeps crashing... Yes, for me too.

Premiere Pro cc14 keeps crashing, freezing and I keep having to force quit it, start again, and then after another little while (5-10min) - it does it again and again and again and again... you get the drift.
I am on a MacBook Pro retina.
Specs are like those or better that those recommended for the software so I doubt it's a machine problem.
But in a nutshell:
SSD (500gb with over 50gb available)
8gb Ram
NVIDIA graphics card (one of the recommended ones for Mac for this software) - Updated the CUDA driver and thought it was going to resolve the issue but it didn't (1gb)
2.6ghz intel core i7 processor
Working on Mark3 footage off a usb3 harddrive (which I always do and this never has been a problem ever before).
This is unacceptable considering this is a service we pay, we are a professional boutique filmmaking business and we cannot work in those conditions.
Thought it was the computer, turns out it's most likely your software! So please a fix that WORKS is needed.
Thoughts? Advice?
Thinking of going back to normal CC which was working just fine... but need to see this project through for now as you can't save the project for a previous version of PP (nice one!)

stephbubble,
I was talking about the Intel Graphics Card. Please check if you have an Intel Graphics Card alongside the NVIDIA Graphics Card. Have you tried that Graphics Switching option?
If that doesn't help, try this:
Go to the following locations:
Location 1: When in Finder, click on Go > Go to Folder > ~/Library/Application Support/Adobe
Location 2: Go > Go to Folder > ~/Library/Preferences/Adobe
Location 3: Documents > Adobe
In all the locations, rename the 'Adobe' folders to 'OldAdobe'
Launch Premiere, accept the License Agreement and see if it works.
Note: You will lose your customized workspaces and keyboard shortcuts.
Thanks,
Rameez

Premiere Pro CC keeps crashing upon opening

My premiere pro CC keeps crashing upon opening. I'm using a Dell Latitude 3340. I keep getting this message above. I've updated my video card, logged out and back into creative cloud, tried deleting preferences, and a few other things. Any idea how to help?
Thanks,

Hi,
Which Graphics card is installed on your computer? Please open Event Viewer and paste the detailed error log for Premiere here so that we can suggest further steps.
Thanks,
Rameez

Premiere Pro CC keeps CRASHING - Mac

Premiere Pro has been crashing for over a year. Even before I upgraded to CC.
Sometimes it will crash more than 5 times in 10 minutes. Longest it has run is just under an hour without crashing.
Everytime it crashes it says "Sorry, a serious error has occurred that requires Adobe Premiere Pro to shut down. We will attempt to save your project."
Now I am editing a project trying to import an AAF file and it keeps crashing on import.
I have done a full uninstall, used CC Cleaner. Reinstalled and it still crashes.
The log I get from the crash is massive but happy to paste it here if it helps. Let me know.
My mac is:
MacBook Pro i7 2.3ghz
8Gb ram 1333mhz ddr3 - 2 module of 4gb
AMD Radeon HD6750M 1024mb
Running OSX 10.9.3

I am Windows, but from what I have read permissions can cause major problems
Enable Mac Root User https://forums.adobe.com/thread/1156604
-more Root User http://forums.adobe.com/thread/879931
-and more root user http://forums.adobe.com/thread/940869?tstart=0

Adobe Premiere Pro CC Keeps crashing and freezing my MBP

Hi all, Im really at a loss as to what is causing this...Premiere Pro CC randomly freezes. It can happen at any given time and seems to be getting more persistent! When this happens the only thing I am able to do is power down my computer and restart it
Here are my details.
2014 Mac Book Pro
2.3 GHz Intel Core i7
16GB DDR3 RAM
500GB Internal SSD - Programes are stored here.
4TB External Thunderbolt HD (8TB Mirrored) - Media files are kept here.
Im using Premiere Pro CC Version 7.2.2
Mainly editing AVCHD files, but often a combo of AVCHD/ProRes/H.264
I have just recently cleared my Cache in Premiere. Didn't help.Would be great if anyone has any more suggestions, let me know if you need more info from me!
Cheers!
Rob T

I am on Windows, but have a few saved Mac discussions that may help (or, may not... but free to read)
Mac and Root User http://forums.adobe.com/thread/879931
-and http://forums.adobe.com/thread/940869?tstart=0
Mac & nVidia Driver http://forums.adobe.com/thread/1075592
-and http://www.nvidia.com/object/mac-driver-archive.html
Mac Retina Bug http://forums.adobe.com/thread/1159632
Troubleshooting guide for Mac freeze
http://helpx.adobe.com/x-productkb/global/troubleshoot-system-errors-freezes-mac.html
http://blogs.adobe.com/aftereffects/2011/02/troubleshooting-quicktime-errors-with-after-ef fects.html
External speakers stop playback http://forums.adobe.com/thread/1370072?tstart=0
OSX Crash http://helpx.adobe.com/creative-cloud/kb/ame-premiere-crash-launch-export.html

What can I do to stop Adobe Premiere Pro CS6 from crashing when exporting?

Regardless of whether I have a new project file or an existing one, edits or no edits, whenever I click export, Premiere Pro simply crashes. Same for Media Encoder - can't even open that one. I have all of the latest CS6 updates installed, the computer is brand new as of two weeks ago - OSX 10.9.1, NVIDIA GeForce GT 650M 1024 MB. The only way I've been able to export is through a backdoor: I use the dynamic link in After Effects, then render out my sequences there. Help?

OSX Crash http://helpx.adobe.com/creative-cloud/kb/ame-premiere-crash-launch-export.html

Premiere Pro 1.5 - crashing during exporting as movie

Premiere Pro 1.5 - been using successfully for years - same computer winXP - now it crashes (stops exporting) as making .avi.
Plus, when loading the program, keep getting prompt about a failed attempt to load ffdshow (not on white or black list?).   PLUS, sometimes program crashes when working with title editor.
I understand the custome rphone service is not available for the 1.5 version - again, been successfully using PP 1.5 for years - I've have change little on this computer ... other than xp updates.?
YES - I tried reinstall.   YES - I tried adobe updates.
Help!

I have read other messages saying that ffdshow can cause problems... you might go to the search box back on the main page and enter ffdshow
I have also read that a corrupt font can cause problems, with the advice to use a font manager to remove/relink fonts to find the bad one

Premiere Pro cs6 keeps crashing when im editing or rendering a video

When I am on Adobe Premiere Pro cs6 every 10-20 mins it crashes when im editing a video, it crashes more often when im rendering it (export media, ctrl+M). I dont mind when it crashes while im editing because i save the file regularly but when im rendering its a problem, it probably because the file is too big as i use dxtory to record skyrim but this is an expensive product so it should be able to render. I encode the file once ive chosen the format and stuff for the video and it says finish rendering in 50 mins or so and when it gets to like 4% rendering it says not responding. It then troubleshoots but then says 'close program'. this is very frustrating, please can someone help me. I've looked through the forums but i dont uinderstand many of the solutions as im not that good at computers
here are my computer specs:
Rating: 6.6 windows experience index
processor: AMD Phenom(tm) II X6 1035T Processor (6 CPUs 2.60GHz)
Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601)
Ram: 6144mb ram (6GB)
DirectX Version: DirectX 11
Device
Name: NVIDIA GeForce GT 230
Manufacturer: NVIDIA
Chip Type: GeForce GT 230
DAC Type :integrated RAMDAC#
Approx. Total Memory: 4072 MB

>GeForce GT 230
What is your nVidia driver version?
There have been reports of problems with some older cards and some driver versions
http://forums.adobe.com/thread/1084197

Premiere Pro CC Keeps Crashing Upon Launch

I just became a CC member recently and I installed Premiere Pro but every time I launch it, it crashes shortly after opening. I've tried uninstalling and reinstalling but the problem continues. All my other Adobe Apps work fine. Any suggestions?

Ok after many updates, hours on the phone and multiple language changes ive SOLVED the crash on startup issue.
For me the fix is to change the system region to ‘United States Computer’ And Pref Language to ‘English'

Premiere Pro CC keeps crashing in the middle of work, how do I prevent this?

Whenever I am in middle of editing, my premeire pro always crashes. I have installed the latest updates. Even when I open premeire pro and leave it without using it, after a few minutes it crashes. I checked my event viewer and this is what it showed:
Log Name:      Application
Source:        Application Error
Date:          03/03/2014 20:14:47
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Description:
Faulting application name: Adobe Premiere Pro.exe, version: 7.2.1.4, time stamp: 0x52aed7f3
Faulting module name: ntdll.dll, version: 6.1.7601.18247, time stamp: 0x521eaf24
Exception code: 0xc0000374
Fault offset: 0x00000000000c4102
Faulting process id: 0x5204
Faulting application start time: 0x01cf371d105a02f7
Faulting application path: C:\Program Files\Adobe\Adobe Premiere Pro CC\Adobe Premiere Pro.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 76f9d9b0-a310-11e3-a96d-685d43994a98
HP Pavilion DV7 64bit (Intel Core i5-3210M CPU @ 2.50 GHZ 2.50GHZ)
6.00 GB Ram
Graphics Devices: Intel HD Graphics 4000, NVIDA GeForce GT 630M

Dual video problems
-http://helpx.adobe.com/premiere-pro/kb/error---preludevideo-play-modules.html
-http://forums.adobe.com/thread/1001579
-Use BIOS http://forums.adobe.com/thread/1019004?tstart=0
-link to why http://forums.adobe.com/message/4685328
-http://www.anandtech.com/show/4839/mobile-gpu-faceoff-amd-dynamic-switchable-graphics-vs-n vidia-optimus-technology/2

Premiere Pro, Media Encoder Crashing When Exporting/Rendering

For the longest time if I ever tried to export or render a video longer than 5 minutes, my Premiere Pro or Media Encoder crashes. I don't know why but it is EXTREMELY irritating when attempting to make lengthened gaming videos. I have tried 15 different methods all online, to no avail. It always crashes around the 40% mark in Adobe Premiere and it isn't a corrupt project. I have literally tried everything to no avail and I finally decided I would turn here to ask for help. I reset the preferences, tried copying and pasting into a new sequence, tried reinstalling Premiere... the whole bit. My technical specifications are not the issue at hand I don't believe, but just in-case the list is provided below. Please make any response swift, my intent was to upload the video I have in Premiere by tonight!
Technical Specifications:
OS Name
Microsoft Windows 7 Home Premium
Version
6.1.7601 Service Pack 1 Build 7601
Other OS Description
Not Available
OS Manufacturer
Microsoft Corporation
System Name
FRITZ-PC
System Manufacturer
MSI
System Model
MS-7821
System Type
x64-based PC
Processor
Intel(R) Core(TM) i5-4670 CPU @ 3.40GHz, 3400 Mhz, 4 Core(s), 4 Logical Processor(s)
BIOS Version/Date
American Megatrends Inc. V1.1, 5/3/2013
SMBIOS Version
2.7
Windows Directory
C:\Windows
System Directory
C:\Windows\system32
Boot Device
\Device\HarddiskVolume1
Locale
United States
Hardware Abstraction Layer
Version = "6.1.7601.17514"
User Name
Fritz-PC\Fritz
Time Zone
Eastern Standard Time
Installed Physical Memory (RAM)
8.00 GB
Total Physical Memory
7.95 GB
Available Physical Memory
5.97 GB
Total Virtual Memory
15.9 GB
Available Virtual Memory
12.4 GB
Page File Space
7.95 GB
Page File
C:\pagefile.sys

Some general questions/ideas...
More information needed for someone to help... please click below and provide the requested information
-PPro Information FAQ http://forums.adobe.com/message/4200840
What is your exact brand/model graphics adapter (ATI or nVidia or ???)
What is your exact graphics adapter driver version?
Have you gone to the vendor web site to check for a newer driver?
For Windows, do NOT rely on Windows Update to have current driver information
-you need to go direct to the vendor web site and check updates for yourself
ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool
nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us
What are you editing?
Codec & Format information, read both links in reply #1 http://forums.adobe.com/thread/1270588
Report back with the codec details of your file, use the programs below... A screen shot works well to SHOW people what you are doing
http://forums.adobe.com/thread/592070?tstart=30 for screen shot instructions
Free programs to find file information for PC/Mac
Have you tried the NEW ITEM process to insure your sequence matches your video?
See a link on page #5 at http://forums.adobe.com/message/2276578
And, finally, for shutdowns, you MAY have a hardware heat problem
Read Bill Hunt on BSOD shutdowns http://forums.adobe.com/thread/772169
-win32k.sys BSOD http://forums.adobe.com/thread/1404938?tstart=0
-and an Encore fix http://forums.adobe.com/thread/1060443

Premiere Pro CC keeps crashing

we recently updated to CC from CS6. In CS6 we had no problem editing. Now however we have editors constantly having premiere stop working and hanging. There really is no rhyme or reason to the crashing. They can be importing files, they can be exporting files, or just working on the timeline and out of the clear blue their screen goes light and adobe premiere has stopped working message adorns their screen. the machines that we are using are...
1) Dell Precision t5500 with Xeon x5660 processor, 12 gb ram, Nvidia Quadro 4000 video card and windows 7 pro x64
2) Dell Optiplex 990 with core I-7 2600 processor, 8 gig ram, Nvidia Quadro 600 video card and win 7 pro x64
Both machines are running PP version 7.2.1
Received this from the precision in event viewer (among other errors)
Fault bucket , type 0
Event Name: AppHangTransient
Response: Not available
Cab Id: 0
Problem signature:
P1: Adobe Premiere Pro.exe
P2: 7.2.1.4
P3: 52aed7f3
P4: unknown
P5: unknown
P6: unknown
P7: unknown
P8:
P9:
P10:
Attached files:
These files may be available here:
Analysis symbol:
Rechecking for solution:
and this was one of the latest fr5om the optiplex event viewer
Faulting application name: Adobe Premiere Pro.exe, version: 7.2.0.46, time stamp: 0x52a2f9ee
Faulting module name: nvoglv64.DLL, version: 9.18.13.3165, time stamp: 0x52676a7c
Exception code: 0xc000041d
Fault offset: 0x0000000000a7e3ba
Faulting process id: 0x178
Faulting application start time: 0x01cf117b8adf8d04
Faulting application path: C:\Program Files\Adobe\Adobe Premiere Pro CC\Adobe Premiere Pro.exe
Faulting module path: C:\Windows\system32\nvoglv64.DLL
Report Id: fa091b79-7d79-11e3-a966-1803733de512
Faulting application name: Adobe Premiere Pro.exe, version: 7.2.0.46, time stamp: 0x52a2f9ee
Faulting module name: MSVCR100.dll, version: 10.0.30319.1, time stamp: 0x4ba220dc
Exception code: 0x40000015
Fault offset: 0x00000000000760d9
Faulting process id: 0xdbc
Faulting application start time: 0x01cf117592ff2357
Faulting application path: C:\Program Files\Adobe\Adobe Premiere Pro CC\Adobe Premiere Pro.exe
Faulting module path: C:\Program Files\Adobe\Adobe Premiere Pro CC\MSVCR100.dll
Report Id: 5a6d2895-7d6d-11e3-8a53-1803733de512
This is effecting us from getting our product on the air. Any help or suggestions would be greatly appreciated

Hi wolf10851,
Thanks for posting on Adobe forums.
It seems that the issue is with Nvidia drivers.
Please update drivers from for http://www.nvidia.com/download/driverResults.aspx/71895/en-us
Thanks,
Sandeep

Premiere Pro CC keeps crashing my computer

I've been having troubles with my Premiere Pro CC ever since I installed it. It loads fine and I can input media fine, however, randomly it will cause my computer to suddenly reset itself. I've noticed it occurs more frequently while trying to add titles to the sequence. It also will crash if I upload a session that would be emailed to me from a friend, cause they have the trial version and missing some exporting options I need to use, and my computer will reset about a minute into the export. I've tried uninstalling the program and reinstalling it and no luck. Is there a hardware issue I'm experiencing or something wrong in the software. Any help is appreciated.
Windows 7 64-bit (SP1)
AMD FX(tm)-8120 Eight-Core Processor 3.10 GHz
8GB RAM
NVIDIA GeForce GTX 760
1TB Hard drive

Hi Robert Hipp,
Please try to update your display drivers and then check.
Also check in a different user account with Admin rights.
Thanks

Adobe Premiere Pro CS5.5 crashes after using "File"-Menu

Adobe Premiere Pro CS5.5
Hello,
As of yesterday, can the "File" menu no longer operate. Other submenus can not be done. The program crashes after.
I have been three times the program is uninstalled and reinstalled. No improvement.
Yesterday I drove down the PC and there were 21 Windows updates, are there perhaps relationships?
Who can help me?
Gerd

Update! - FIX...
Spent about 5 hours working with a 2nd level Adobe Support tech and we were able to track down the error. You’re not going to believe this.
Adobe Premiere was the only application affected by the bug. AF, Encore, Audition were all able to open a WAV file with no problem. Premiere would lock up (Not Responding) as soon as you tried to open a WAV file.
Come to find out it was not an Adobe problem after all. I installed the Smart Sound plugins in June/July of this year and that plugin was the issue. Once it was removed I could import Wav files again.
Smart Sound has upgraded the plugin and the new plugin works just fine.
My thanks to the Adobe tech who stayed with the problem until it was resolved. And I suggested to the SmartSound tech that they find a better way to notify users when they find a bug of this magnitude. But you might guess how well that was revived.

Premiere pro cc keeps crashing after export

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