Premiere pro cc link offline media error message:the file has no audio or video streams

hello eveyone "
I hope anyone who can help me out,I created a projcet with premier pro cs6,but after I installed the premiere pro cc ,when I opend it wiht premier pro cs6 it showed that :the project appears to be damaged ,it cannot be opened.
but when open it with premier pro cc,I found many medias were offline,the I tried to link the offline media,it showed: the file has no audio or video streams, even I am trying to import the media it showed the same information,
Anybody who can help me out ,thanks a lot first!

You can't go backwards. For the offline issue, try this:
FAQ: Why are some codecs and sequence presets missing from my installation of Premiere Pro?

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File Import Failure, Error Message: The files has no audio or video streams

I get this error when I am importing a files that plays a video on my computer. It is a .mov. shot on an IPad, and the others were imported without an issue.
Details about my system:
HARDWARE:
Dell Laptop
Manufacturer: Dell Inc.
Model : Latitude E5440
OS:
Windows 7 Professional x64
Version: 7601
Service Pack: Service Pack 1
Processor:
Intel(R) Core(TM) i5-4300U Cpu @ 1.90GHz 2.50 GHz
Installed memory (RAM):
8.00 GB (6.4 ALLOCATED TO premiere pro)
System type:
64-bit Operating System
Display adapters:
Intel® HD Graphics Family (not a card, this is a laptop)
SPACE:
Available Physical Memory 4148 MB
Total Physical Memory 8097 MB
(this is a GE computer with Security features)
Total Space 298 GB
Free Space 51 GB (trying to increase now)
System BIOS Info BIOS Date: 9/18/13

More information needed for someone to help... please click below and provide the requested information
-Information FAQ http://forums.adobe.com/message/4200840

Import mov error. "The file has no audio or video stream".

Very interesting. Would this also explain why i was previously able to import some high def files I downloaded and after the reformat of my computer and reload of cs5.5, I'm now not able to use those files? It's very strange. I did a project, used the high def mov files and it came out great. After a mandatory reformat and reload, now the file doesn't want to import into premier. Error message was... "this file has no audio or video stream"... yet they play fine in media player, and one of the files works, but not the rest. Thanks in advance for any help you can provide. Mark

Mark,
Welcome to the forum.
Unfortunately, you have posted to the Premiere Elements Tips & Tricks sub-forum, which is a repository for articles on how to do things in PrElements.
Maybe our MOD, Steve Grisetti, will move this out to the Premiere Pro CS 5 & CS 5.5 forum, where you will get more replies.
After the reformat, did you install Apple's QT Player? If so, what version.
What is the CODEC in those MOV files? That can be very important, but the very later versions of QT Player should install most of the popular CODEC's, that one sees in MOV, MP4, MTS, etc. files.
Good luck,
Hunt

Premiere Pro CS6 importing .mp4 = "The file has no audio or video streams."

Hi,
When I import an MP4 clip into Adobe Premiere Pro CS6, I get the following message:
"File Import Failure
151_0010_01.mp4
Error Message
The file has no audio or video streams."
I have the latest Quicktime, and I have reinstalled Premiere Pro CS6 a few times already. If anyone knows a fix for this, I would greatly appreciate it. My system and clip info are found below. Thank you, Robert.
OPERATING SYSTEM
Win 7 Ultimate 64bit
CLIP INFO
Complete name                         \BPAV\CLPR\151_0009_01\151_0009_01.MP4
Format                                   : MPEG-4
Commercial name                    : XDCAM EX 35
Format profile                         : Base Media / Version 2
Codec ID                                : mp42
File size                                : 1.76 GiB
Duration                                 : 7mn 5s
Overall bit rate mode                 : Variable
Overall bit rate                         : 35.6 Mbps
Encoded date                             : UTC 2009-07-19 04:22:10
Tagged date                              : UTC 2009-07-19 04:22:10
Video
ID                                       : 1
Format                                   : MPEG Video
Commercial name                          : XDCAM EX 35
Format version                           : Version 2
Format profile                           : Main@High
Format settings, BVOP                    : Yes
Format settings, Matrix                  : Custom
Format settings, GOP                     : M=3, N=15
Codec ID                                 : 61
Duration                                 : 7mn 5s
Bit rate mode                            : Variable
Bit rate                                 : 34.0 Mbps
Maximum bit rate                         : 35.0 Mbps
Width                                    : 1 280 pixels
Height                                   : 720 pixels
Display aspect ratio                     : 16:9
Frame rate mode                          : Constant
Frame rate                               : 29.970 fps
Color space                              : YUV
Chroma subsampling                       : 4:2:0
Bit depth                                : 8 bits
Scan type                                : Progressive
Compression mode                         : Lossy
Bits/(Pixel*Frame)                       : 1.231
Stream size                              : 1.68 GiB (96%)
Language                                 : English
Encoded date                             : UTC 2009-07-19 04:22:10
Tagged date                              : UTC 2009-07-19 04:22:10
Color primaries                          : BT.709
Transfer characteristics                 : BT.709
Matrix coefficients                      : BT.709
Audio
ID                                       : 2
Format                                   : PCM
Format settings, Endianness              : Big
Format settings, Sign                    : Signed
Codec ID                                 : twos
Duration                                 : 7mn 5s
Bit rate mode                            : Constant
Bit rate                                 : 1 536 Kbps
Channel(s)                               : 2 channels
Sampling rate                            : 48.0 KHz
Bit depth                                : 16 bits
Stream size                              : 77.9 MiB (4%)
Language                                 : English
Encoded date                             : UTC 2009-07-19 04:22:10
Tagged date                              : UTC 2009-07-19 04:22:10

I encountered a similar problem. I had quicktime files that would play in the quicktime player from the desktop, but wouldn't import the files "the file has no audio or video streams". I had just reinstalled quicktime, and Premier with no change. Finally realized that we had Barracuda protection that was at fault. It was preventing communication to the quicktime codec and thus Premier could not interpret the footage. Another symptom, I would also launch After Effects and it would tell me that quicktime wasn't installed.
I solved this by uninstalling Barracuda. We reported the fault to Barracuda, and have not seen any change in the software.

The file has no audio or video streams : error importing MP4 (H.264+AAC)

Hello, greetings from Spain.
I'm getting an error with all my mp4 files generated with the avermedia live gamer portable lite when i try to import them on my project.
All those files worked perfectly before the premiere actualization to 2014 version.
Any ideas on how to solve this issue?
Thanks in advance!

Clear Media cache data base. Also clean it out manually.
Rename folder the mp's are in and import into new project.
See if that will help.

CS6 File import failure,Error "The file has no audio or video streams"

I installed adobe cs6 in trial,but when I trying to use premiere ,It cannot import mp4 video recorded by Sony .
The recorded video with xml file,and some infomation in xml :
<VideoFormat>
<VideoRecPort port="DIRECT"/>
<VideoFrame videoCodec="MPEG2HD35_1920_1080_MP@HL" captureFps="50.00i" formatFps="50i"/>
<VideoLayout pixel="1920" numOfVerticalLine="1080" aspectRatio="16:9"/>
</VideoFormat>
<AudioFormat numOfChannel="2">
<AudioRecPort port="ANALOG" audioCodec="LPCM16" trackDst="CH1"/>
<AudioRecPort port="ANALOG" audioCodec="LPCM16" trackDst="CH2"/>
</AudioFormat>
<Device manufacturer="Sony" modelName="PMW-EX1R" serialNo="0517609">
</Device>
<Lens modelName="XS14X5.8AS-X8D"/>
But this mp4 file I can play with media player.My OS info:
OS:Windows 7 X64 SP1.
CPU:Intel i7 860
RAM:8G
sorry for my bad english.
Please Help!Thanks.

I'm sorry.. I'm not good with terms and specs.
All I know is.. I'm not doing nothing different that I always did with Premiere CS5.5 and CS5.
> record
> connect camera
> copy .mp4 from SxS to my HDD
> import with Premiere CS5.5
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'File has no audio or video streaming' error -- I have codecs!

Hi!
I really hope someone can help me!
I am trying to import MOV files into Premiere CS5 (latest version, just downloaded last week) and I get the error message "file has no audio or video streaming.'
I can open these files just fine in Final Cut Pro X (which I hate, so hence why I am back on Premiere).
I already downloaded Quicktime 7, and the Quicktime Pro Codecs here (http://support.apple.com/kb/DL1396). When I tried to install those codecs, I got an error saying there is a newer version of the codecs installed on my machine.
My info:
Mac OS 10.6.8
Quicktime 10
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Premiere CS5.5 (Trial)*
*I read the old trial did not allow you to import MOVs, but that the new trial does not have an issue -- so I'm at a loss as to what to do.

Here's the info of the original source files:
* * * Media Inspector 0.7.443 file analysis report.
* * * Media Inspector is ©2011 by Diego Massanti - http://mediainfo.massanti.com
* * * MediaInfoLib by Jerome Martinez - http://mediainfo.sourceforge.net
Created on: Feb 1, 2012 2:32:58 PM CST
Report for file: 0002QZ.MXF
General / Container Stream #1
          Total Video Streams for this File.................1
          Total Audio Streams for this File.................4
          Video Codecs Used.................................DV
          Audio Codecs Used.................................PCM / PCM / PCM / PCM
          File Format.......................................MXF
          Play Time.........................................4mn 55s
          Total File Size...................................3.96 GiB
          Total Stream BitRate..............................115 Mbps
          Encoded with......................................Panasonic P2 2.0
Video Stream #1
          Codec (Human Name)................................DV
          Frame Width.......................................960 pixels
          Frame Height......................................720 pixels
          Frame Rate........................................29.970 fps
          Total Frames......................................8850
          Display Aspect Ratio..............................16:9
          Video Standard....................................NTSC
          Scan Type.........................................Progressive
          Color Space.......................................YUV
          QF (like Gordian Knot)............................5.187
          Video Stream Length...............................4mn 55s 295ms
          Video Stream BitRate..............................107 Mbps
          Video Stream BitRate Mode.........................VBR
          Bit Depth.........................................10 bits
          Video Stream Size.................................3.69 GiB (93%)
Audio Stream #1
          Codec.............................................PCM
          Audio Stream Length...............................4mn 55s 295ms
          Audio Stream BitRate..............................768 Kbps
          Audio Stream BitRate Mode.........................CBR
          Number of Audio Channels..........................1
          Sampling Rate.....................................48.0 KHz
          Bit Depth.........................................16 bits
          Audio Stream Delay................................21h 58mn
          Audio Stream Size.................................0.00 Byte (0%)
Audio Stream #2
          Codec.............................................PCM
          Audio Stream Length...............................4mn 55s 295ms
          Audio Stream BitRate..............................768 Kbps
          Audio Stream BitRate Mode.........................CBR
          Number of Audio Channels..........................1
          Sampling Rate.....................................48.0 KHz
          Bit Depth.........................................16 bits
          Audio Stream Delay................................21h 58mn
          Audio Stream Size.................................0.00 Byte (0%)
Audio Stream #3
          Codec.............................................PCM
          Audio Stream Length...............................4mn 55s 295ms
          Audio Stream BitRate..............................768 Kbps
          Audio Stream BitRate Mode.........................CBR
          Number of Audio Channels..........................1
          Sampling Rate.....................................48.0 KHz
          Bit Depth.........................................16 bits
          Audio Stream Delay................................21h 58mn
          Audio Stream Size.................................0.00 Byte (0%)
Audio Stream #4
          Codec.............................................PCM
          Audio Stream Length...............................4mn 55s 295ms
          Audio Stream BitRate..............................768 Kbps
          Audio Stream BitRate Mode.........................CBR
          Number of Audio Channels..........................1
          Sampling Rate.....................................48.0 KHz
          Bit Depth.........................................16 bits
          Audio Stream Delay................................21h 58mn
          Audio Stream Size.................................0.00 Byte (0%)

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