Premiere Pro CC Play back module error (playback device error)

I wanted to try out Premiere pro cc for my laptop and I end up getting an error about the play back modules not working. Adobe says that it is because of my AMD Radeon Graphics card and how far it is updated. Is there any chance that this problem will be adressed by them?

This is a user to user forum, https://www.adobe.com/cfusion/mmform/index.cfm?name=wishform is where you report bugs
For anyone here to respond, you need to provide hardware DETAILS... brand/model laptop and model AMD card and driver version, to start
ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool will tell you if your driver is up to date

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    Message was edited by: EditorPete

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