Premiere Pro CC problem with CUDA

Hello there, I have problem with my Nvidia GTX 560 Ti (with CUDA cores), didn't work with Adobe Premiere Pro CC, why? Because before "CC" I work on Premiere Pro CS 5,5 and there my CUDA works perfectly, is this problem came from Premiere CC? Please help me?

Try ingesting the files through adobe prelude. Convert .mts-files to DNxHD format. If there is a problem with dolby digital audio license change your camera audio record settings to PCM instead of dolby digital.
I am still getting an error with .MTS-files including dolby digital encoded audio : "This istallation does not have a license to decode Dolby Digital audio", but PCM audio works.
I have not found a sollution for that from other adobe forums:
http://forums.adobe.com/message/5811748#5811748
neither the latest update made any difference.

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Premiere Pro CS4 - Problem with the monitor program.

Hi. I'm not able solving problems with the monitor using PremiereProCS4. When I drag a photo (also only one photo) in the timeline and play it in the monitor program, vision in the monitor program doesn't run:black monitor or a little part of the photo appear... sometimes distort colours. Asus P5QPRO, Intel 9550 and Sparkle Nvidia GeForce 9800 GTX+ 1024 DDR3; last gpu driver and directX are installed. Different configuration of stratch disks were tested. Where am I wrong?

Dear Bill,
thanks for your answer and your article. I tried with your NTSC 4:3 720x480 PAR 0.9 and, "magically", no more problem!!! I used the script pocedure in Photoshop CS4 to resize my images. Now, before starting my workflow and hoping not to overuse your patience, I would like to indicate you my equipment and my target: I use a Canon Eos 7D (generally for still images, 90% are vertical, and just some videos) and I use Premiere Pro CS4 to burn a dvd (normal, 4.7 Gb or double side, more than 8 Gb) with a 16.9 lcd tv (I'm Italian); my camera save as .jpg and .raw (but why use heavy .raw files if I've to redute to 720x480?!??).
So, according to your "everyone wants the highest quality that they can obtain when doing theri videos..." and "your video project may vary, so you will need to plug in the dimensions for YOUR video project in that case", I've a question: which is the best for me?
And then:
1 - Premiere Pro CS4 havn't a batch or a script procedure for still image like PS (only for videos)!?!
2 - Premiere does'nt allow you to import images like 4.181 Kb (a too large dimension file error appears)!
3 - In the timeline of Premiere, after you dragged images, you can select them and right click to perform "resize to frame size": it seems to run good without problem, but what appen to the photo? Which is it's pixel?
4 - In the general preferences of Premiere you can to optimize rendering for "memory" or not: which is the best for you?
5 - I attached file with a screen of something strange in Premiere: dragging an image (the first of the project) in the timeline, the timeline appears distort (you can see the part in the yellow square): then, when I render the project and play in the monitor program, it becames normal.
Thanks!

Premiere Pro CC Problem With PNG MOV Quicktime Format

A While Back, i posted a problem with Premiere Pro CC that it would not open MOV with a PNG Type Format. the Error was always "There is No video or Audio Stream".
Frustrated, i reverted back to Premiere Pro CS6 in which the files opened fine. i had Forgotten an effect i used in PRO CC so went pack in and surprisingly the files opened. I finished my Project and moved on until Last night, when editing, the same thing happened in Premiere Pro CC, it wouldnt impoort the PNG Format MOV files i have for traqnsitions (Rampant Media Color transistions) Curious, i again opened PPRO CS6, and low and Behold, when i re-opened PPRO CC, the files were read properly.
So there appears to be some form of Bug in PPRO CC on a windows 7 64 bit Ultimate? i can reproduce this over and over againj. i am just throwing this out there incase this happens to anyone else. hope this helps, i hope Adobe Premiere Pro CC Engineers see this and can fix this bug. thanks, have a happy too da looo, i shall blow you a fanfare!

Please submit a bug report, complete with a sample file, or at least attach a sample clip here.
https://www.adobe.com/cfusion/mmform/index.cfm?name=wishform

Premiere pro cc2014 problem with workspace

Hi everyone !
I have some issue with Premiere, and its workspace....
Each time (except some "random" times) a new project is open, there is a problem with the composition of the workspace. Each windows move in an odd way that i dont understand... And i must have to recompose each time my own workspace. This problem is recurent, even when I re open a project...
Here the result when a project is open :
Thanks in advance !

I 've been in relation with an "support technician" (i dont know how to define this fonction in english...), really useless... But few hours later I found this in my mail box. A potential answer (i didnt test it) to this problem (Sorry but the mail is in english and french.... Verry 'confortable' comme on dit chez nous...
Fasten your seabelt, it's a little bit complicated :
Merci d'avoir contacté le service clientèle Adobe suite à votre demande concernant première.
Pourriez-vous suivre ces solutions concernant votre problème:
1. Please rename the Adobe Folder in the Documents folder.
2. Make sure the user is not using the sync settings option. (https://helpx.adobe.com/premiere-pro/using/sync-settings-cc.html)
3.　Please uncheck the option for import work space from the project, under the window icon of Premiere Pro.
4. Try and change the user account. (https://helpx.adobe.com/x-productkb/global/create-local-administrator-account-windows.html)
5. Please make sure Premiere Pro is not installed on the network. (check if all was installed on default locations)
6. In case these steps do not work please perform a clean uninstall and re-install of the Adobe Application.
>>>> Suivez ces manipulation pour une réinstalle pour　WINDOWS:
A) Redémarrez la machine en Mode Minimal :
Windows Vista / 7 / 8 :
- Allez à l'adresse http://support.microsoft.com/kb/929135/fr
- Cliquez sur "Sommaire" puis sur "Procédure pour démarrer en mode minimal"
B) Désinstallez les produits depuis l'utilitaire Adobe :
http://helpx.adobe.com/fr/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
- Sur la page,　allez à l'étape 3 et sélectionnez votre plate-forme.
- Téléchargez l'archive et décompressez-la (clic-droit > Extraire)
- Dans le　dossier décompressé, exécutez "AdobeCreativecloudCleanerTool.exe"
- L'option à sélectionner pour supprimer le Creative Cloud est　3
- Sélectionnez "Clean All".
C) Supprimez les dossiers concernant Adobe suivants :
C:\Programmes\Adobe
C:\Program Files\Adobe
C:\Program Files (X86)\Adobe
C:\Programmes\Common Files\Adobe
C:\Program Files\Common Files\Adobe
C:\Program Files (X86)\Common Files\Adobe
C:\Programmes\Fichiers Communs\Adobe
C:\Program Files\Fichiers Communs\Adobe
C:\Program Files (X86)\Fichiers Communs\Adobe
NB : Les dossiers suivants sont normalement cachés par le système.
Pour y accéder,
http://is.gd/windows_hidden
C:\ProgramData\Adobe\
C:\Utilisateurs\<votre nom>\AppData\Roaming\Adobe
C:\Utilisateurs\<votre nom>\AppData\Local\Adobe
D) Videz la corbeille.
E) Téléchargez et installez le Gestionnaire d'abonnement depuis l'adresse suivante :
https://creative.adobe.com/products/creative-cloud
F) Redémarrez la machine en Mode Normal :
- Pressez simultanément le touche Windows et la touche R
- Tapez "msconfig" (sans guillemets) puis appuyez sur Entrée.
- Cochez "Démarrage normal" et cliquez sur OK.
7.
SAVE MSINFO32:
See for steps:
http://support.microsoft.com/kb/300887
1. Please press Windows Key + R to open the Run Menu
2. Type msinfo32 and click OK
3. While viewing the System Summary node go to File then Save (Please do not use Export)
　 Pour nous envoyer le fichier, allez sur www.adobe.com/go/supportportal_fr > identifiez-vous et cliquez sur le numéro de cas.
Si jamais vous rencontrez le moindre souci, n'hésitez pas à nous recontacter et c'est avec plaisir qu'un de mes collègues ou moi-même tenterons de résoudre votre problème dans les plus brefs délais.
En vous souhaitant une excellente journée,
Cordialement,
Raphael L
Adobe Service Clientèle.
Nous avons récemment mis-à-jour la page de support de notre site internet vers www.adobe.com/fr/support . Vous pourrez y trouver de nombreux éléments d'aide ainsi que, sous le menu « Nous contacter », le tout nouveau service de support par Chat. Vous pourrez accéder à celui-ci après avoir sélectionné votre produit et le sujet de votre question.
Nous vous adressons ce message en réponse au cas de support n° 0186330963 ouvert par pierre grambert.
Nous nous permettons de vous recontacter car nous n’avons reçu aucune nouvelle de votre part concernant ce cas. Si votre problème n’a pas été résolu, merci de bien vouloir nous en informer afin que nous puissions vous fournir une assistance complémentaire.
Pour ce faire, vous pouvez vous connecter au Portail du support technique Adobe et consulter l’historique des cas ou fournir des informations sur le cas en cours. Recherchez le numéro du cas dans la section des activités récentes. Pour ajouter des informations, ouvrez le cas et mettez-le à jour.
Si vous ne parvenez pas à vous connecter, consultez le forum aux questions sur les identifiants et les adhésions Adobe
Si nous ne recevons aucune nouvelle de votre part sous 7 jours à compter de la réception de cet avis, nous considérerons que votre problème est résolu et clôturerons le cas.
Vous disposerez toutefois d’un délai de 14 jours pour le rouvrir si vous rencontrez d’autres difficultés.
Merci,
Le service clientèle Adobe

Premiere Pro CS4 - Problems with mpeg2 export file

Hello!
I shoud get export a one videofile (mpeg2 D-10, 4:2:2) with 4 audio channels (two stereo track). Audio must be .wav and PCM. The end result shoud be on channel 1 and 2, which has music, effects and narration. Channels 3 and 4, everything else, but without narration. (tv company wants to change narration language).
The problem is that Premiere Pro cs4 connects two separate stereo tracks to one stereo track when I export mpeg2 file. Another problem is that Premiere Pro does not accept PCM audio if I have any multiplexing setting selected. If I select none multiplexing, audio is seperate from the video file.
I have now about 150 test clips with different settings, nothing works...So, please help me! What shoud I do? Is this possible with Premiere Pro CS4 and Adobe Media Encoder? If so, how it can be done?

I don't believe the end result is possible with Premiere Pro alone. You'll have to export out am .m2v file, and two separate .wav files. Then look to other tools to mux them together.

Serious problems with performance of Premiere Pro, no problems with AE

Hello,
Since short, whenever I use Premiere Pro, I seem to have big problems. It is running really slow, the preview always stutters and some projects with a lot of imported files don't even load. I thought it was my computer dieing, until I started After Effects. I thought After Effects was a much tougher program for my computer to handle than Premiere Pro, but it runs just normal.
Recently, my laptop got too hot a lot of times, especially when using Premiere Pro. It shut off automatically out of safety. Maybe because it was running this program, some of the files got messed up because of the heat?
Is there anybody who knows if this is my problem or if there is another problem that I am not seeing?
Much thanks in advance!

Intel Core i7 CPU Q720 @ 1.60 GHz
4.00 GB RAM
Windows 7 64bit
ATI Mobility Radeon HD 5730
Ever since the problem occurred, I have been working mostly with pictares I took. These are jpegs of 5184x3456 pixels, usually between 5mb and 9mb. The project I can't even load contains 58 of these imported images + 1 sequence.
My OS is installed on my C: partition, of which 107gb of the 116gb is used.
Premiere Pro is installed on my D: partition, as well as all the files used in my projects. On this partition 250gb of the 329gb is used.
Premiere Pro used to run really well, until about a month ago, when I started to have these heat issues.
Thank you very much for helping!

Premiere Pro HotKey Problems With Wacom

I currently purchased the small Intuos 4 to use with Premiere Pro and AFX, and have ran into some problems with setting up hot key combinations on the Wacom express keys.
This only happens in Premiere Pro. I've already tested this out to see if it's the tablet, but FCP does the command correctly, and I set up the same command with TypeEdit and it gave me the correct order that I made the command.
So here's the Hot Key Combination I have set up
e (mark in), b (move to next edit), r (mark out), opt+x (lift), 7(move to gap), ctrl+v(paste)
Using this in Final Cut, it works exactly as it's written from left to right. In Premiere Pro, the Move To Next Edit function goes out of order, so it reads it as follows:
e, r, b, opt+x, and so on
The Mark In and Mark Out functions happen faster than the Move To Next Edit Function, and instead of moving an entire cut clip, it only moves 1 frame.
So my question is, is there some kind of way to fix this problem at all? Sounds crazy, but can the Mark In and Mark Out functions be slowed down somehow?
I've already tried using delayed buttons to try and separate the Mark In and Mark out from the Move To Next Edit, but it works whenever the program feels like making it work.
I've also already tried different buttons, and that doesn't work either...
This would really help out my workflow if there's a way to fix this!

The macro is
Marking In where the CTI is, Moving to the Next Edit point, setting a Mark Out, Copying the selection between the Mark In and Mark Out, Lifting (or ripple deleting) the clip, Moving to the Previous Gap, and Pasting the Clip.
Basically it's just taking a clip from one point in the timeline, copying it, and then moving it to a gap in the timeline to continue my edit. I do my work by placing all the footage on the timeline, watching all clips, and then constructing the video from the very left, leaving 1 gap separating the actual video with the remaining footage. This way I can find footage and do the shortcut above on the keyboard without zooming out etc. Making it into one button though would definitely help save time.
It's a 7 step keystroke so bringing it down to 1 keystroke on the express keys on a Wacom Tablet would help save a lot of time.
Everything works, except the Mark In and Mark Out shortcuts. They happen faster than the Move To Next Edit shortcut, so instead of Marking an In point, and moving to the next edit, it sets a Mark In point first, and then a Mark out point which only selects one frame, and then continues with the rest of the keystroke.
Again, the hot keys happen like this:
Mark In, Mark out, Move To Next Edit Point, Lift, Move To Previous Gap, Paste
INSTEAD of this
Mark In, Move To Next Edit Point, Mark Out, Lift, Move To Previous Gap, Paste
Completely two different keystrokes with different outcomes.

Premiere CC to AME - H.264 nightmare rendering problems with CUDA on rMBP

I've been struggling for weeks trying to troubleshoot and narrow down my encoding nightmare on my own and I have finally succumbed to getting the forum's or Adobe's Help.
Problem:
Rendering a Premiere Pro CC project with via Export Media > Queue to AME in H.264 causes the encode to randomly fail on multiple projects.
I find it quite amazing that this error happens as I surely am not the only one rendering ProRes to H.264 on a new Macbook Pro!
Symptom:
Output preview starts to flicker then encoding stops randomly, preview window turns to a black screen or simply stalls while the Elapsed Time keeps rolling, PProheadless crashes in Console, encoding sometimes resumes after several minutes post the crash (but sometimes not) however the final output in such case is garbled before/after the crash. Computer is useable. All other software shutdown. Not using computer during encode. Can reproduce virtually every time.
Hardware:
Early 2013 Retina Macbook Pro
Processor 2.8 GHz Intel Core i7
Memory 16 GB 1600 MHz DDR3
Graphics NVIDIA GeForce GT 650M 1024 MB
Software:
Premiere 7.0.1 (105)
Adobe Media Encoder 7.0.1.58 (64bit)
Creative Cloud Latest Updates
Cuda 5.5.25 (latest)
GPU Driver: 8.12.47 310.40.00.05f01
OS X 10.8.4 (latest)
Project Details:
ProRes 4:2:2 or AVCHD sources
No nested sequences
Video track with image over whole sequence
Video track with text over whole sequence
Video track
Audio track
Sometimes video track with adjustment layer
Standard disolve effects between cuts
4 effects used: denoiser for audio, luma corrector and twice Fast Color Corrector
No third party plugins installed nor used
Sequence is set to Maximum Bit Depth / Max Render Quality / Linear Color
Use Previews off
Encode is set to Maximum Render Quality and always H.264 2pass VBR.
Errors in console:
8/27/13 12:38:01.144 AM PProHeadless[1389]: [CL_INVALID_OPERATION] : OpenCL Error : Failed to retrieve device information! Invalid enumerated value!
This is seen at multiple times while starting Premiere (no crash) and while starting the encodes and usually after/during the crash.
Crash report:
Process:         PProHeadless [410]
Path:            /Applications/Adobe Premiere Pro CC/Adobe Premiere Pro CC.app/Contents/PProHeadless.app/Contents/MacOS/PProHeadless
Identifier:      PProHeadless
Version:         7.0.1 (7.0.1.105)
Code Type:       X86-64 (Native)
Parent Process: dynamiclinkmanager [397]
User ID:         501
Date/Time:       2013-08-26 21:12:21.878 +0200
OS Version:      Mac OS X 10.8.4 (12E55)
Report Version: 10
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGSEGV)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Full Crash report:
http://pastebin.com/a93cNVqk
Attempts to solve the issue:
Tried encoding without external montior
Tried encoding with source on internal HDD, output internal HDD, source exterbak RAID, output internal HDD
Tried encoding with AME while Premiere is open in the background and without it opened in the background
Uninstalled other software that could mess with the graphics: Colormunki, Parallels.
Software mode is fine on all attempts in AME however encoding takes 2-3x longer. On a $3000 laptop it's not really great.
Encoding directly via Export Media > Export without Queuing to Adobe Media Encoder seems to work fine. I have not tried this too many times because I need to render multiple outputs and doing it without AME means a lot of 'sitting and waiting' to click Export for the next format. This is not an option.
Tried deleting the Media Cache
Completely reinstalled OS X 10.8.4 from scratch with no other software running and tried to export. Same problem.
Performed Apple hardward test. No problems.
To Test:
I'm planning on installing Bootcamp so I can test the problem in the Windows version and I could pinpoint it to a hardware problem rather than a software problem.
Notes:
Problem happens with CUDA and Open CL modes although in Open CL mode, the whole computer tends to freeze intead of just 'stalling'.
Editing and playback inside Premiere is OK! Even encoding out of Premiere is OK directly but not useful for me as I need to render each project to 5 different H.264 formats.
I hope you guys or Adobe's Support can find a solution to this problem because I'm really stuck between a rock and a hard place.
I've submitted a bug report but their reply is not very comforting:
but their bug report says "Due to the volume of submissions we receive, responses to inquiries are generally not possible. However, we may contact you if we need clarification on your submission." Nice.

Yes I considered your "solution" of just upgrading to Adobe CC but on principal I don't want to have to shell out more money to "fix" the problem. I was able to get an Adobe technician to view my screen in real time. He asked me where Prem Pro was after I opened it and my response was "precisely". The only evidence that Prem Pro is open is that there is the taskbar there with what appears to be fully functional drop down tabs but as far as the panels/workspace goes non-existent! He has "escalated" the matter I'll let you know what occurs next. I have tried using the software mode and there is no change. Like you I have wondered about a hardware proplem but I have checked via Disk Utility and there doesn't appear to be any? The CUDA issue well a) I am not sure how I would revert to previous drivers and b) when I re-installed Prem Pro from disc (that's version 6.0.0.) the only render option it gave me was Software only but that was also greyed out. Prem Pro still did not open up as it should!
I'll let you know what transpires.

Using techtool pro found problem with "volume structure". What to do?

Using techtool pro found problem with "volume structure" and this was not fixed by TECHTOOL PRO. What do you suggest I do?

I would boot from my gray install disk (put the disk in the drive and restart holding down the C key). Then choose Utilities and run Disk Utility and click Repair Disk. As always, be sure you have a back up of your data first.

How does premiere pro CC work with nvidia GT 630M (2GB) vega???!

how does premiere pro CC work with nvidia GT 630M (2GB) vega????!

That will work. I would just not expect major performance with a heavier load on playback.
Eric
ADK

Is adobe premiere pro cs4 compatible with windows 7 or 8

is adobe premiere pro cs4 compatible with windows 7 or 8?

CS4 forum http://forums.adobe.com/community/premiere/premierepro_previous?view=discussions

Where can I download free premiere pro trial version with analyse function

where can I download free premiere pro trial version with analyse function

Here you can download previous versions;
Download New Adobe CC Trials: Direct Links (no Assistant/Manager) | ProDesignTools
Or when you are on the Cloud:
Adobe Premiere Pro Help | Speech analysis

Is Premiere Pro CC compatible with Yosemite?

Hi, I was just wondering if Premiere Pro CC compatible with Yosemite? I'm using an iMac late 2012 model
Thanks
Michael

Check out these threads:
https://forums.adobe.com/search.jspa?q=premiere+pro+cc+yosemite

Premiere Elements 13 , Problems with new text/titles

Premiere Elements 13, bisher keine Probleme. Nachdem die Filmlänge etwa 15 Minuten beträgt immer größere Probleme Titel/texte einzugeben. Wartezeiten sind extrem lange oder Programm stürzt ganz ab.

High ATR,
Computer running on Widows 7 ,64 Bit System, Service Pack 1, Processor AMD Phenom(tm) X4 945 3.00 Ghz;RAM 8 GB
Grafikkarte: NVIDIA GeForce 8800 GT
If the video on the timeline is longer than 10 minutes the problem will be remarkable. The response times adding a title is getting longer(2-15 seconds).
As the video is now 18 minutes the response time is after each action(resizing of letters or any changes of the text) up to 30 seconds or the program crashes completely.
Project settings are the following:
General HD 1080i; 29,97frames/second; Video:1920v 1080 H, 30 fps
Video: maximale Bittiefe, Dateiformat i-frame only mpeg, Kompressor MPRG i-Frame, Standbilder optimieren
The video is a mixture of full HD videos 1920x 1080 .mov and pictures up to 4608x3456 pixels.
When the program crashes I remarked that the main memory RAM(8Gb) was fully used by the premiere program. Might there be a problem?
Thank you for your service.
thomasd
Von: A.T. Romano
Gesendet: Sonntag, 1. Februar 2015 23:55
An: Thomas Deschler
Betreff: Premiere Elements 13 , Problems with new text/titles
Premiere Elements 13 , Problems with new text/titles
created by A.T. Romano <https://forums.adobe.com/people/A.T.+Romano> in Premiere Elements - View the full discussion <https://forums.adobe.com/message/7151822#7151822>

Problem with premiere pro and encore with win7 enterprise 64-bit.

We are a college with approx 500 pc's running win7 enterprise 64-bit. Premiere pro and Encore will only open with admin login, not user login. All other packages ok. Any suggestions as to why this is?

Our lab has just had CS6 installed on it, running Win 7 enterprise. A user account will open a Premiere Pro project. I've done it. That was only to check that everything worked ok. I edited a couple of clips and stuck them on a sequence (16:9 PAL DV) and it played them ok and the project was saved back to the USB hard drive OK.
I have also opened up encore, made a new project and saved it to the USB HDD. No assets were added to it, just checking that the preference files had copied from the central server to the machine, so that users have certain options already pre-selected.
What exactly are the problems with Win 7 enterprise?
Andrew

Premiere Pro CC problem with CUDA

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