Premiere Pro CC project won't open on another computer

Hi, I am working at a Premiere Pro CC project with a collaborators.
We share and external hard drive with the footage structure, do some edits then pass the hard drive to the other person and so on.
Recently, after passing the hard drive, my collaborators can no longer open the Premiere Pro project on her computer.
Does anybody know what the problem is?
Thanks

What exactly are the symptoms?  What happens when they try an open the project?

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