Premiere Pro CC project won't open.

The last back up was 6 days ago. The error message says 'an unknown error occurred while opening the project'. So I looked on here but the best advice was to try to import the project into a new project. I tried this but it didn't work. I then clicked on import a sequence and the bar got about a fifth across before halting indefinitely, so that didn't work either. What went wrong? Can it be fixed?

I am trying to reconstruct using the rendered video but I can't get them in a new sequence in order now!

Similar Messages

  • Premiere Pro CC project won't open on another computer

    Hi, I am working at a Premiere Pro CC project with a collaborators.
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    Recently, after passing the hard drive, my collaborators can no longer open the Premiere Pro project on her computer.
    Does anybody know what the problem is?
    Thanks

    What exactly are the symptoms?  What happens when they try an open the project?

  • Premiere Pro cs6 projects won't open

    I'm working on multiple Mac systems, 2 Mac Pro (3 years old) desktops and one fairly new macbook pro.  Recently, I've run into a very serious problem.  My projects that I've been working on for days, will suddenly not open any more - on any of my machines.  This is happening with different projects on different machines.  Whenever I try to open them, I get the never ending stopwatch icon and nothing happens from there.  Last night, I opened a fairly new project, worked on it for about 2.5 hours, then came in this morning and tried to launch it on the same machine and it wouldn't open.
    As I said, this is happening with completely different projects on completely different machines.  I'm losing my mind.  I've tried trashing my prefs by holding shift-option down on launch, this hasn't worked.  Has anyone seen this before?
    Brett Nicoletti

    I am Windows, but have some Mac links that may help
    Enable Mac Root User https://forums.adobe.com/thread/1156604
    -more Root User http://forums.adobe.com/thread/879931
    -and more root user http://forums.adobe.com/thread/940869?tstart=0
    Mac 10.9.3 workaround https://forums.adobe.com/thread/1489922
    Mac 10.9.3 and CS6 https://forums.adobe.com/thread/1480238
    Troubleshooting guide for Mac freeze
    http://helpx.adobe.com/x-productkb/global/troubleshoot-system-errors-freezes-mac.html
    http://blogs.adobe.com/aftereffects/2011/02/troubleshooting-quicktime-errors-with-after-ef fects.html
    External speakers stop playback http://forums.adobe.com/thread/1370072?tstart=0
    OSX Crash http://helpx.adobe.com/creative-cloud/kb/ame-premiere-crash-launch-export.html

  • Premiere Pro 4 File Won't Open

    Hi all
    I have an adobe premiere pro file that won't open. When I double click on it, the load project bar gets to about four fiths of the way, then it just stops. The last time I saved the file, I saved it to my computer, then I saved it to a portable hard drive to back it up (around four minutes later). Both versions of the file won't open. The previous file will open, but I have done 30 hours more work since then (on the new file). I thought it was enough to be saving every few minutes, saving back ups to a portable hard drive... I also have a raid 1 configuration! I was never expecting this. When I leave the Premiere Pro on the Load Project screen, it stays there for hours.
    If anyone has any ideas I would greatly appreciate it.
    -Linus

    Hi John
    Thanks for getting back to me. I just looked in autosave. The file that won't open was last saved at 11:02pm on the 16th. There was an autosave project at 10.25pm on the 16th, and that wouldn't open either (it crashes at exactly the same place as the other one). However, there was an autosave file at 6:17pm on the 16th that would open. Curious though, it doesn't seem to have a lot of the changes I thought I had made by this time. It seems to be earlier than this (although perhaps my memory isn't serving me correctly). Should there be more autosaves that this? I had the program open pretty much that whole time, and nothing between 6:17 and 10:25.
    Anyway, that's a start! Something must have happened between 6.17pm and 10.25pm that'd made the file go kaput. I would love to know what, so I can avoid this happening again. First things first though, it'd be fantastic to get the file that isn't opening working.
    Thanks for your swift response too, Jim. I opened PP and tried to open the file from the interface. The load project bar stopped at the same place. I can open other projects fine. As to your last suggestion, I created a new project, and went to File/Import then clicked on the file in question. It started importing, then the progress bar froze at exactly the same place. I'm not sure if I did this correctly. Is there another way to import a PP file into an existing PP?
    Thanks again for your time. It's just nice to speak to someone about this because I really freaked out when it happened.
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  • Adobe Premiere Pro 2.0 won't open!

    Please help!  I have a very old labtop with Adobe Premiere Pro 2.0 on it.  My labtop was running out of disk space, so I opened the "Preview" folder of Adobe and deleted all the old files.  Now Adobe Premier Pro 2.0 won't open.  I get the message:
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    This application has requested the Runtime to terminate in an unusual way.
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    Wrong forum... you need http://forums.adobe.com/community/premiere/premierepro_previous

  • Premiere crashed, my project won't open because of an "unknown error," and my autosave apparently stopped working 6 hours ago... Any solution?

    I'm working in Premiere Pro CC 2014 on an early 2014 iMac.  I started to notice my session was getting kind of buggy - audio clips started missing from my timeline, effect controls on some of my video clips had set themselves to the defaults.   So I was trying to fix some of these things as I was editing.  I save compulsively (like after every couple of edits),  so I had not noticed that my session was no longer auto-saving. 
    Suddenly Premiere crashed. The recovery file will not open "due to an unknown error."  The original file that crashed will not open either (same message), and I notice the file size is about half of what it should be.  When I tried to open an auto-saved version, I discovered that the last auto-save was last night at about 10 p.m.  (I quit working last night at about 1 a.m., so it just spontaneously stopped autosaving midway through my edit session.) 
    I followed all the suggestions I could find in forums.  I trashed preferences, and I moved all my media into other folders.  But the session won't open even far enough that it starts asking for media.  When I create a new project and try to import my old edit sequence, dynamic link won't even get to the point where it asks me to select what sequences I want to import.  It just sits there forever trying to open the file and can't.
    Any  suggestions?

    Additional info - As I look further into the problem, it's even worse than I thought.  The autosave files that say they're from last night are actually referencing work from days ago.  So evidently, my auto-save is either putting incorrect time stamps on the files, or the project files are referencing old sequences.  Either way, I cannot seem to locate a project file that contains a reasonably recent version of my cut, even though the time/date stamps on the files indicate they shouldn't be that old. 

  • Premiere Pro CS5.5 Won't Open - Mac

    At first I had problems with AE not opening (hanging at "Initializing Media Core") and the dynamic link to some of the composiitons in my PP project, so I called support. I spent an hour and a half with a lady controlling my computer, and my AE problem seemed to disappear. We hung up, and then I opened my PP project again, and the dynamic link 'started' to work, but then PP randomly shut down. And now I have a PP problem...
    I tried reopening and it loaded the project, glitched a little bit on the screen, then it said "Sorry a serious error has occured that requires Adobe Premiere Pro to shut down. We will attempt to save your current project." Now I get it EVERY time I open a project.
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    HELP ME!

    Hi Vinay,
    1. I am using third party plug ins, and I understand that might be causing an issue, but I've also tried opening a new project with nothing in it at all, and that won't open.
    2. Premiere Pro quits after the project loading bar or after I create a new project.
    3. I used a lot of files! mov, mts, psd, ai, png, jpeg, and AE compositions through dynamic link.
    4. The project has about five sequences. They range from 1 minute to 4 minutes.
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  • Premiere Pro CC 2014 won't open "because it is not responding".

    When trying to open Premiere Pro CC 2014 it won't open and I get the message "You can't open the application "Adobe Premiere Pro CC 2014" because it is not responding.
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    Really need this to work asap.
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    A variety of issues can cause PPRO to crash on launch. Here are some of them:
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    the graphics driver
    having an integrated graphics chip as well as a graphics card. Disabling the integrated chip often fixes this.
    having Nvidia CUDA drivers installed on a system with an AMD card
    third-party plug-ins
    a problem with the cache files.
    a problem with the project file (if you're loading a project...)
    folders that Premiere writes to being set to read-only
    the user not having administrator rights
    a conflict/incompatibility with some OS setting
    a problem on the licensing/authentication side.
    The fact that you've done a fresh installation of 10.10 eliminates some of those possibilities.
    After a crash on launch, does a dialog box eventually come up prompting you to submit a crash report to either Adobe or Apple? If so, please click "information" or the like to access the crash log and copy/paste the report here.

  • Direct link from Premiere Pro to Speedgrade won't open and stops at the post processing bar.

    I've just installed the new version of Speedgrade and every time I try to open a direct link from Premiere Pro to Speedgrade, it opens and starts to load, but when the post processing bar appears it stops there and doesn't open, I've gone back to the original versions of both programmes and that same thing happens, HLEP!

    Hi Vinay,
    1. I am using third party plug ins, and I understand that might be causing an issue, but I've also tried opening a new project with nothing in it at all, and that won't open.
    2. Premiere Pro quits after the project loading bar or after I create a new project.
    3. I used a lot of files! mov, mts, psd, ai, png, jpeg, and AE compositions through dynamic link.
    4. The project has about five sequences. They range from 1 minute to 4 minutes.
    Thanks!

  • Premiere Pro CS4 Setup won't open

    Ok, so I searched and couldn't find anyone with a similar problem: I just downloaded the trial version for Premiere Pro CS4 on Adobe website, but the setup file won't open. I'm on Mac OS X 10.6 (Snow Leopard), 2.8 GHz Intel Core 2 Duo, 4GB RAM, more than 10GB of available disk space; meeting all the system requirements. I can open and browse the .DMG, but when I open the Setup, its icon briefly appears on the Dock, then disappears.
    Does anyone know what I should to do fix this?? Many thanks in advance!!

    I formatted my HDD, did a clean instalation of Snow Leopard, opened the setup... and it worked just fine!!
    That is great news, and thanks for reporting.
    Now, there have been some stated issues with Encore and Snow Leopard. If you plan on using Encore for authoring, you might want to pop into the Encore forum and look around. Do not recall the issues, or any resolutions, but there were some issues.
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  • Premiere Elements 8 Project Won't Open. Please Help.

    Hello,
    I was working on a Premiere Elements 8 project for my video class last night (HDV, 1080i 30p) and the program stopped responding as I was importing a clip. I was prompted to wait for response or close the program. I closed the program and when I tried to re-open my project, the loading dialog box reaches 100% and then does nothing.  I let it sit for over 30 minutes and nothing changed.  When I clicked cancel after 30 minutes, I was prompted with the same "program is not responding" box.  Other projects open fine, but this one simply will not.  After reading through the forums, I disabled McAfee and updated Quicktime, but I am still having the same problem. I have 6 GB of free RAM and I am using footage shot on my DSLR. Any help or advice will be greatly appreciated as the project is due this week.
    Thanks,
    Jake

    OK, there is possibly a problem with one (or more) Assets.
    This next step might be easy, or not, depending on how you have your Assets arranged on your computer.
    The easiest is if one has the Assets, or Copies of them, in sub-folders below the Project's hierarchy. See this article for an example: http://forums.adobe.com/message/4028199#4028199
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    If one has many types of Assets, such as Still Images, AVI's, MOV's, etc., it would be easier if one Moved each Asset type to a new, and separate sub-folder, for this next step.
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  • Premiere pro free trail won't open

    The adobe cloud premiere pro free trail is install on my computer but it won't open

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  • Logic Pro X Project won't Open

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  • Adobe Premiere Pro CC 2014 Will Not Open But other App like Lightroom will..

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    I have just purchased Adobe Creative Student Cloud (the full set) and my Adobe Premiere Pro CC 2014 won't open when clicked on... however other App like Lightroom, indesign etc will... Can some explain why this is and help me load it up so i can start editing!
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    if you failed to reset the preferences, do it manually - Adobe Premiere Pro Help | Preferences
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  • Premiere Pro CC project takes 1 hour to open !

    Hi everybody,
    After a Premiere Pro CC 7.1 crash, I tried to reopen my last project and the loading of this project took 1 hour to reopen normally. The yellow loading progression bar is freezing approximatively at 30 % of full load. 1 hour later, my project is open without any problems. If i save the project again, quit Premiere and reopen my project, it loads in a few seconds...
    I tried many things before waiting the hour :
    Kill Premiere during the load, reopen a backup of my project : same problem > load is very long and seems to be frozen
    Shutdown computer and restart then reload the project : same problem > load is very long and seems to be frozen
    Open the crashed project in another computer (Mac) without the media attached : same problem > load is very long and seems to be frozen
    Delete all the media cache folder and empy trash.
    This happend several times on a big project (lots of media, multi cameras) usually after many CTRL-Z action that are (I think...) too fast.
    My footage are clean and on a Raid 0 disk
    It's not really dramatic but when it happens when a director is arround me, and we spend 1 hour to wait for a simple project load... that's really not cool :-/
    Anyone got an idea ?
    My configuration : Windows 8.1, Premiere Pro CC 7.1, 32 GB Ram, Bi Intel Xeon E5-2630 2.3 GHz
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    noar
    PS : I happened for the first time a few days ago. I've posted this thread : http://forums.adobe.com/message/5838103#5838103
    Since, it happend 3 times in two days...

    Please tell us, what type of footage you are using ?
    Quicktime H264 from Canon 5D Mark III, few Go Pro clips (5 ou 6 in 2 hours) and some AVCHD clips (drone shots)
    What are the effects you have applied ?
    None except size and position of one camera to make a pip and see my both cam during my prework
    what is the duration of the project ?
    1 "long" timeline with a 2 hours length
    Are you using any third party plugins e.g. Magic bullets ?
    no
    Any 3rd party hardware e.g. blackmagic ?
    no. Only one graphic card (Geforce 680, 4 GB) with 3 displays attached
    You can try one thing, try to import whole project in After Effects, then export that as as new premiere pro project..
    When I import the project in After Effects, same thing : the load is very long ! ...
    one more thing you can try, open the project inthe premiere pro and export as FCP XML.
    Now open a new premiere pro blank project, import FCP xml file in the premiere pro.
    I can't do that when it bugs because to export as FCP XML, I have to load the original project... and that's the problem ! I tried to unzip the PRPROJ file (that's a Gzip file...) and parse de XML in it with and xml validator. Everything seems to be ok in my project. So I think the problem comes from the medias or the database ? ... But that's completely weird that when I try to open it on another computer (without the medias, with another database) I've got the exact same problem... So It's really the project that is corrupted.
    Next time it will bug (sure it will...) this is what I'll do :
    Copy my crashed project on desktop and keep it. After 1 hour of opening, I'll save the project with a new name and compare de 2 file size. Just to confirm that my crashed project and my good project are different. If they have the same size, maybe It's more Premiere than the project itself. If they are different, I'll compare them to see what changed between the crashed and the good one.
    Writing in this forum I'm thinking about a new lead : Since PRPRO CC, the prproj files are gzip files (that's why the file size are so small compared to old version). So when PRPRO crash, maybe it corrupt the gzip compression of the project ? That's weird because a software like winrar can unzip the crashed project a reveal the xml file in it. So I'll try to extract the XML file in the crashed project and re-gzip it and rename it .prproj ?
    Feel free to write some ideas or tests that could help me to understand this bug and how to resolve or quickly repair the damaged caused...
    Hope these will work for you , crossing my fingers
    Hope to. 3 crash with the director behind me that's not really cool when you're a freelance with your own machine...
    THANKS EVERYBODY FOR YOUR PRECIOUS HELP AND THE TIME YOU SPEND TO READ MY PROBLEMS !!

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