Premiere Pro CC, Quadro 4000 and Screen Redraw bugs

Not sure if it's just the 7.1 update, but i think i started seeing it in the previous version.
When i start using transitions then my main UI screen redraw messes up. So for example pop a wipe onto some footage then the timeline bar doesn't move when playing and i cannot click the sequence footage elements. I can play in the monitor. If i guess where the close box is for the sequence and open the sequence again it redraws correctly.
I've updated the drivers to the latest versions and also confirmed on a different PC that the problem isn't there. So it's unique to my set up.
I'm running on Win 7 x64, 32GB. About the only recent change to my system was a 10Gbe card but i've duplicated the problem just with local drives.
In fact it's as simple as if i start up CC then click the project tab, media browser tab, info tab, effects tab the search box in the effects tab doesn't redraw fully.
Any ideas what could be causing this?
(I do have a decklink extreme in there but have got the output turned off at the moment - tried it on and off- same problem)
I really don't remember this happening in the past but it was the transitions that revealed it, and i don't normally use them.
Help!
cheers
Paul

Thanks for the update,
The question is how long for because i'm sure that my installation was fine, then stopped working. If you drag a transition onto the timeline does the time line still update, can you grab the timeline cursor and drag it back and forth.
We're not alone, there's another thread with what looks like the same issues
cheers
Paul

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Premiere Pro CC 2014.2 and AVCHD audio bug

The AVCHD audio is mangled by Premiere. Details below.
I recorded a 2 act play and I'm editing it in Premiere. Each act is about 1 hour so the camera recorded spanning MTS files.
Act 1 imported perfectly. No problem.
When importing act 2, I noticed some audio glitches and the audio quickly lost sync. After further investigation, I found that:
- The AVCHD file plays perfectly fine in Quicktime player
- The audio track in Premiere is exactly half the length of the video
- When listening closely, it sounds like it plays 1 second, skips 1 second, plays 1 second, etc. Which is consistent with losing sync gradually and finishing the audio twice as fast as the video.
It seems related to the problem in this thread. I'm at a loss as to what to try next.

After posting the initial thread, I reinstalled Premiere Pro CC (7.0), created a new project, imported the AVCHD files and the audio was synched.
I then opened the file in CC 2014 and the audio was still synched.
So it appears to be a bug in AVCHD conforming in 2014 only. While not a fix, I hope this workaround will help others.

Premiere Pro not loading after splash screen, can't find fix on forums.

Fresh install, doesn't matter what I do to this machine, memcheck came out ok. I click on Premiere Pro CS3 icon loads splash screen, then kicks out an error code.
EventType : BEX P1 : P2 : 0.0.0.0 P3 : 00000000 P4 : unknown
P5 : 0.0.0.0 P6 : 00000000 P7 : 00000000 P8 : c0000409
P9 : 00000000
I have a fresh install of window XP home edition service pack 3, 3 gigs of ram, Ati x1200 on board memory, (also have a nvidia 8800gt that I thought was the problem...it's not.) Most up to date drivers. Running two sata hard drives both 250 western digitals.
system information
OS Name Microsoft Windows XP Home Edition
Version 5.1.2600 Service Pack 3 Build 2600
OS Manufacturer Microsoft Corporation
System Name DESK
System Manufacturer MICRO-STAR INTERNATIONAL CO.,LTD
System Model MS-7327
System Type X86-based PC
Processor x86 Family 15 Model 107 Stepping 2 AuthenticAMD ~2494 Mhz
BIOS Version/Date American Megatrends Inc. V1.6, 2/28/2008
SMBIOS Version 2.5
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume2
Locale United States
Hardware Abstraction Layer Version = "5.1.2600.5512 (xpsp.080413-2111)"
User Name DESK\Auggie
Time Zone Central Standard Time
Total Physical Memory 3,072.00 MB
Available Physical Memory 1.28 GB
Total Virtual Memory 2.00 GB
Available Virtual Memory 1.96 GB
Page File Space 3.85 GB

ok, one more time. I have a problem with Premiere Pro CS3 Crashing after the splash screen. It loads everything right on the splash screen, but when it goes to loading the work areas, it goes white and comes up with the error code of :EventType : BEX P1 : P2 : 0.0.0.0 P3 : 00000000 P4 : unknown
P5 : 0.0.0.0 P6 : 00000000 P7 : 00000000 P8 : c0000409
P9 : 00000000
What ever that is.
I have an amd 4800+ Dual Core and 3 gigs of ram. An Nvidia 8800gt with latest drivers installed for all of it. Running windows XP home sp 3 build 2600 More information on my system below.
I've re-installed 3 times, and even tried a clean install of vista. I've done the hold shift while loading and get the same issue no matter what. I've Deleted the premiere folder in local settings.
I've done all the steps at http://premierepro.wikia.com/wiki/Troubleshooting
a screen capture from process explorer and cpu fan can be found here http://www.theslam.net/images/desktop.jpg
DXdiag file can be found at
http://www.theslam.net/images/DxDiag.txt
hopefully this helps.
OS Name Microsoft Windows XP Home Edition
Version 5.1.2600 Service Pack 3 Build 2600
OS Manufacturer Microsoft Corporation
System Name DESK
System Manufacturer MICRO-STAR INTERNATIONAL CO.,LTD
System Model MS-7327
System Type X86-based PC
Processor x86 Family 15 Model 107 Stepping 2 AuthenticAMD ~2494 Mhz
BIOS Version/Date American Megatrends Inc. V1.6, 2/28/2008
SMBIOS Version 2.5
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume2
Locale United States
Hardware Abstraction Layer Version = "5.1.2600.5512 (xpsp.080413-2111)"
User Name DESK\Auggie
Time Zone Central Standard Time
Total Physical Memory 3,072.00 MB
Available Physical Memory 2.36 GB
Total Virtual Memory 2.00 GB
Available Virtual Memory 1.96 GB
Page File Space 5.84 GB
Page File C:\pagefile.sys
Name NVIDIA GeForce 8800 GT
PNP Device ID PCI\VEN_10DE&DEV_0611&SUBSYS_06DC19F1&REV_A2\4&3B252A0E&0&0010
Adapter Type GeForce 8800 GT, NVIDIA compatible
Adapter Description NVIDIA GeForce 8800 GT
Adapter RAM 512.00 MB (536,870,912 bytes)
Installed Drivers nv4_disp.dll
Driver Version 6.14.11.8122
INF File oem2.inf (nv4_G9x section)
Color Planes 1
Color Table Entries 4294967296
Resolution 1440 x 900 x 75 hertz
Bits/Pixel 32
Memory Address 0xFD000000-0xFDFFFFFF
Memory Address 0xC0000000-0xDFFFFFFF
Memory Address 0xFA000000-0xFEAFFFFF
I/O Port 0x0000D800-0x0000D87F
IRQ Channel IRQ 18
I/O Port 0x000003B0-0x000003BB
I/O Port 0x000003C0-0x000003DF
Memory Address 0xA0000-0xBFFFF
Driver c:\windows\system32\drivers\nv4_mini.sys (6.14.11.8122, 6.01 MB (6,301,248 bytes), 12/26/2007 4:35 PM)

Premiere Pro CC hangs on splash screen "loading ExporterQuicktimeHost.bundle"

Premiere Pro CC hangs on splash screen "loading ExporterQuicktimeHost.bundle"
This happened before when I had CS6. I'm now using CC and haven't had problems until now. I again get the hang up while loading. Previously I trashed the loading ExporterQuicktimeHost.bundle file and this solved the problem.
I tried to contact support. I thought my subscription to CC included support, apparently not.
Anyone else have this Problem?
Brian

Thanks for the response Kevin.
I tried repairing permissions.
I recently installed OSX 10.8.4 but I've been succesfully using PP since then. PP is up to date v7.0.1
I have read the other forum posts on this.
Again, this problem cropped up using PP CS6, but I was able fix it using this procedure:
1. Go to Applications
2. Go to Adobe Premiere CS6
3. Right click on the application and click on “Show Package Contents”
4. Go to Contents –> Plug-ins –> Common
5. Move the following files to the desktop: ExporterQuicktimeHost.bundle and ImporterQuicktimeHost.bundle
6. Restart Adobe Premiere CS6 and it will successfully open up
This no longer fixes it.
I desperately need to get back to work.
Even though I feel Adobe support should be included in a CC subscription, I'm considering purchasing Adobe Bronze support with a max wait time of 4 hours and only alloted phone calls for $175
thanks anyway

My Premiere Pro won't open and keeps coming up with a 0xc000007b error message!! I have uninstalled

My Premiere Pro won't open and keeps coming up with a 0xc000007b error message!! I have uninstalled and reinstalled it but it will still not open.

It worked for me, any way we have to do following things now, I have seen this happens becasue of the corrupt dll for Visual C++ packages. if the following thing will not work, I am affraid we have to reinstall the windows 7
Good Luck
Try to remove all the Visual C++ 2010 Redistributable and Visual C++ 2008 Redistributable Packages (both x86 and x64) from the Control Panel
Download and install following Visual C++ Redistributable Packages
Microsoft Visual C++ 2008 SP1 Redistributable Package (x86)
Microsoft Visual C++ 2008 SP1 Redistributable Package (x64)
Microsoft Visual C++ 2010 SP1 Redistributable Package (x86)
Microsoft Visual C++ 2010 SP1 Redistributable Package (x64)

99 or 100% when it says Premiere Pro has stopped working and needs to close. What's going on?

I am using the premiere pro trial at the moment and have been trying to render a video for a solid week now. My computer is far more powerful then the recommended specs and yet it still takes 2 hours to attempt to export a 3 minute video (that isn't even heavily edited) and not only that but it will get to 99 or 100% when it says Premiere Pro has stopped working and needs to close. I have used earlier versions of the product before and never had such problems, even my 2 year old laptop could breeze exporting. What's going on?

Thanks, I'm a bit new to asking for help!
Version : Premiere Pro CC 2014.2 (8.2)
It is up to date
I'm using Windows 8.1 build 9600
My sources are contained in .mov, .mp4 and .png. The codec I'm trying to use is H.264
After I set the project to export I got this error message every time it gets to either '99' or '100%' completed. "A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available"
I have never had such a problem with the program which makes me think it might have something to do with a recent update.
No other notable software was running during the export.
I don't have any third-party effects or codecs installed.
I have 64 bit OS and processor, Intel i5 - 4670K quad core clocked at 3.40 GHz. 12 GB of RAM. And a GTX 770 with 2GB of video RAM.
Unless it was installed in the trial, I do not have the Mercury Playback Engine.
And finally, it can be noticeably choppy during the preview when it gets to the part I don't have rendered but is fine again for a bit if I replay those parts. A part from being a bit slower then usual, I didn't actually run into a major problem until I started exporting.
Thank you for the help! Any suggestions?

I work with Premiere Pro on a mac and export quicktime movies to be played on pc's or mac's

I work with Premiere Pro on a mac and export quicktime movies to be played on pc's or mac's. When I export a qt from Premiere with audio it will not play on a pc only a mac. After extensive research I have narrowed down the problem to this: if you use the inspector in quicktime it looks like this
DV, 720 x 480 (640 x 480), Millions
16-bit Integer (Little Endian), Stereo (L R), 48.000 kHz
I have to run it thru AE to make it look like this....then it plays
DV, 720 x 480 (640 x 480), Millions
16-bit Integer (Big Endian), Stereo, 48.000 kHz
SOOOO the problem is the Little/Big Endian. I googled that and it looks like a file/bit structure....anyone know how/why to change it in Premiere? Because everytime I make a movie in Prem I have to drag the sequence into AE and render it there so the sounds works.....
thanks

Two questions:
1. What CODEC are you choosing when exporting on the Mac?
2. Do you have any Blackmagic hardware/software installed?
Cheers
Eddie
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Looking for how to run both a Quadro 4000 and a geforce card win7 please

hello,
way back when i built the window 7 editing rig i tried to get a quadro 4000 and a geforce 9800 GT (older version) to work together to get 4 displays going
but i had stability issues so i got another quadro and never had a problem
however, reading this recent thread
http://forums.adobe.com/thread/1258243?tstart=0
it sounds like users are able to mix quadro 4000 with geforce cards
using the geforce for the cuda processing and the quadro for the output
i still want to run 4 monitors (2 from the quadro 4000 and then 2 from the geforce card (open to suggestions here)
if i can mix cards now i'd like to get a geforce gpu to help out with 4k editing of a feature (probably red scarlet)
and use the quadro for 10bit output
as always positive feedback is appreciated, cheers, j

hello,
no i am still sticking with cs6 for now
and i found where i had read the instructions before
(an answer to one of my own previously asked questions):
Install Quadro Driver full installation via Wizard.
Decompress Geforce Driver latest version but do not run Wizard install.
Manually update Geforce Card driver via Device manager by pointing to Nvidia/Geforce folder
Launch Nvidia Control Panel and set the GPU Acceleration to Geforce card only.
Eric
ADK
i guess this wraps this one up
thanks for taking the time to read
sorry for wasting your time
cheers, j

I have bought a single App Premiere Pro in creative cloud and installed and downloaded my app, but the App will not launch

I have bought a single App Premiere Pro in creative cloud and installed and downloaded Premiere Pro, but the App will not launch.

Hi There,
We would appreciate if you could provide us the below mentioned information so that we can assist you appropriately.
OS Version:
Have you used Premier Pro as trial before?:
Error message/screenshot<if any>:
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Atul Saini

Why remove .flv export from Premiere Pro CC 2014? And what's a good workaround?

Why remove .flv export from Premiere Pro CC 2014? And what's a good workaround?

OK, so you want to put it on your own web page. That's fine as long as you know how to create a web page.
The next thing you have to decide is how big do you want the video to appear on the web page. Many people just post on YouTube and then embed the video into their web page. That way, the video can take advantage of all of the various sizes that YouTube provides.
In any case, I suggest that you use H.264. But the data rate depends on the size of the file. If you are going to display it in HD, then you probably want to start at about 20Mb/s and go up or down from there. The required data rate depends on what you find acceptable, and that depends on the amount of movement in the video. For example, a talking head next to a white board explaining something requires a lot less bits to represent the image because less changes are taking place from frame to frame. If you use 10Mb/s for that, you might find 20Mb/s or more is required to make you happy if you shot a football game from the sidelines.
I generally use settings that look like this image. If you have any questions as to why I choose these settings, feel free to ask.

NVidia Quadro 4000 and early 2008 Mac Pro (3,1)

Hi to all.
I think my display card just died.
I've been wanting to get the NVidia Quadro 4000 for a while now as I do editing professionally and would like to make the Adobe Production suite zippier.
So now, I have no functional card for my monitors. Can I use the NVidia Quadro 4000 for my Dell monitors? One of the Dell's has a DVI-D2 input but the other has only VGA as far as I can tell. Or does it make more sense to get a different card? Or both the Quadro and a lower level card?
Also, does the NVidia Quadro 4000 need extra power and if so, how easy is it to connect and would I be able to use the DVD burner?
Any ideas would be greatly appreciated.
Running Snow Leopard, 18GB RAM

So many questions and so little time... lunch!
There is Wikipedia.
AMD = OpenCL
Nvidia = OpenCL and CUDA
CUDA is part of every Nvidia card, GeForce GTX or Quadro
Open source compiler to make CUDA and OpenCL much easier and better (OpenCL is 4-5 yrs old but a pain to code and optimize with a lot of micro management. Not today but AMD's support for just OpenCL is limiting. But something to support both technologies is a year away probably.
Dual boot is a must! Clone your system / or install Lion on 2nd drive
Setup Assistant to import from 10.6 to Lion so you have both.
Clones as backup.
Out of the box: the startup is missing on screen without the modification. The drivers are normally and only found bundled into OS X which is why you don't normally see or have to go to AMD to get the latest driver. Or downgrade to a better working driver. you have to rely on OS X and version.
That is why GTX 5xx and 10.7.3
OWC charges more than Amazon or Apple and charges for 6-pin cable. The 5770 does work - with 10.6.5 or later. It does not work with older OS - no driver. It does not allow you to boot from your 10.6.0 DVD and install.
You could order the GTX 570 (I'd skp on 560, I have looked into both but up to you). And 680s are not supported yet, and still scarce. But great card for the $499.
The GTX 570 2.5GB was the one recommended with its 2.5GB VRAM. $349.
http://www.evga.com/products/
To get a boot screen means modifying the card which means sending it to Calif and $100 + shipping.
Some people use the GTX purely for CUDA and still use ATI 5770 for their monitor.
Oh, yes, died. No card on hand as backup or spare.
Shame. I'd toss coin and then go with.... Q4K but
http://www.amazon.com/PNY-DisplayPort-Profesional-Graphics-VCQ4000MAC-PB/dp/B004 CRS78O
You could wait and see. I'd over night the Q4K for $810, then see how that does, it does have 2x the VRAM. And you could use GTX 570 or 680 down the road when you do upgrade to Lion plus.
Comparing 5770 to Q4K:
http://www.jigsaw3d.com/articles/gpu-performance-review-nvidia-quadro-4000-for-m ac
Quadro CUDA driver support
http://www.nvidia.com/object/mac-driver-archive.html

Nvidia quadro 4000 and boot camp monitor issue

Hey Im running a quadro 4000 on my mac pro and I'm having issues in my bootcamp partition running windows 7, were it won't wake up from sleep or screens won't turn on at all, some issues in general with it booting up properly and sometimes screens go black, but computer is still running just black screens... any ideas... from what i see people have been running this with and since the latest drivers people seem to be happy... just can't seem to get much performance out of mine. Even treid installing the drivers as a root user but still having similar issues as before.
From reading on many forums it seems like this should not be happening with the latest drivers now out, Ive put back my old ATI and it works fine so im pretty sure its the card... any suggestions or tips?
thanks
steve

You will have to ask the Suitcase people. I see nothing in there related to the Adobe part of the equation. It's the Suitcase plug-in dragging down everything all the way.
Mylenium

Okay to run Quadro 4000 and ATI 5770 in MacPro?

I have switched from FCP to Premiere CS6 but still use Apple motion for graphics and titles. Unfortunately the Nvidia Quadro 4000 performs pitifully in Motion so I was hoping to run both cards at the same time and get the best of both worlds if possible.
Anyone else try this mad experiment?
I have both cards but wanted to ask first before I embark on this journey...
2010 MacPro 3.33 hexacore

Run & Gunner wrote:
May I ask how are you using both cards? Do you have a monitor hooked up to each card? How do you tell your apps which card to hook up with or is it automatic?
I don't have this setup anymore as I'm using a modified GTX570 in my Mac Pro now. It's far faster than either of the aforementioned. But, when I had both in, I was only using the nVidia for card-specific work. In other words: just Premiere Pro. I had an LCD panel connected to each of the cards, and the nVidia was the primary display. At no point did I ever stress the ATI.
jas

After Effects CS6 and Premiere Pro CS6 Long Startup and Application Hang

Problem:
After Effects and Premiere Pro CS5.5 and CS6 are very slow to start all of a sudden. Around 5 minutes to get to/by the intro dialogue box. For AE, the majority of the time is spent on the "initializing user interface." Then, if I can make a comp, and even a layer inside that comp, it will "Hang" if I attempt to open AE's General preferences for example (no preferences window ever comes up). This "hang" is what the Event Viewer in windows calls it, with the faulting module being afterfx.exe. Premiere is not much different. It makes it to the new project window fast, but after setting project parameters and creating the first sequence, I can't get into the preferences either and the application hangs. It is important to note that if I have another application open, like Chrome or Firefox for example at the time the application hangs, they will freeze as well. As soon as I kill the Afterfx.exe process, they come back to life.
I have read nearly all threads on the subject, and am struggling to find a solution:
Deleted preferences folder under my username's appdata.
Turned off Firewall (network traffic from dynamiclink, qtserver, etc was allowed, but what the hay)
ran windows system file checker/malwarebytes/rkill/rootkit detection.
checked for windows compatibility checkboxes under the file.
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reinitialized default directshow filters
checked for adobe font list (none found) and removed any fonts from 1 month ago to present.
used msconfig to selective startup without other applications/services running.
Uninstalled all adobe products, and reinstalled.
I performed all of these in a systematic manner, trying to solve the problem. None have fixed the problem.
So it doesn't seem to be a network issue, a codec issue, a plugin issue, a driver issue, font issue, or conflicting application. Any thoughts?
System Info:
PC Windows 7 pro 64-bit SP1
Core i7 - 960 24GB ram
AMD Radeon 6750 v12.10
Adobe CS6 Master Collection

Who's says that Microsoft can't debug?
I used msconfig, first disabling startup items, -same result.
Enabled all startup items, disabled all non-microsoft services - AE worked!
I re-enabled each service in turn until AE crashed.
The fault was related to an item for a video streaming device I have in my house. It was Monsoon-multimedia's Vulkano Service. Sometimes under the old name of Hava, this is an app that acts like a sling-box to send my Cable TV to my screen. It does load a couple of virtual devices in device manager, and uses a proprietary codec.
I uninstalled the vulkano streamer application and rebooted the external Vulkano device. I reinstalled the Vulkano and verified it connected to the device and could stream. Once it did, I tried AE again and IT WORKED!
I wonder if simply rebooting the Vulkano would have fixed it. Its like opening the garage door to turn on the refridgerator.
Thanks for the help!
Jim

Adobe Premiere Pro CC Crash on Splash Screen

My Adobe Premiere Pro CC 2014 is crashing on the splash screen. My Adobe Premiere Pro CC was not crashing until 2014. I am very angry and frustrated this subpar update was forced on us.
I have tried:
Uninstalling and re-installing SEVERAL TIMES
I have tried changing the compatibility issues to windows 7
I have tried running in administration mode
I have started my computer several times
I have tried updating my video drivers
My computer specs:
ASUS G75V gaming laptop
1tb SSD
12g ram
3gb video memory
I have deadlines for clients and this is VERY frustrating!!!!

Hey everyone. I'm having the exact same issues. I've been using Premiere Pro CC for over a year, and only just recently started having issues with it. Now, every time I launch it crashes(not responding) before it even gets to the project screen.
I'm running Windows 7 Pro 64-bit
Intel i7 4820k 3.70 Ghz Processor
Nvidia GeForce GTX 760 graphics card with the latest drivers. 9.18.13.4052
8 GB of DDR3 1333Mhz RAM
So far I have tried uninstalling and reinstalling all graphics drivers as well as Premiere with no luck.
I then uninstalled every single Adobe application, including CC. Then reinstalled CC and Premiere by themselves. Still no luck.

Premiere Pro CC, Quadro 4000 and Screen Redraw bugs

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