Premiere Pro CC (ver 7.0) boots but won't load media.

I'm running Premiere on a MacBook Pro, OSX 10.7.5, 2.4GHz Intel, with 6 GB RAM, and the NVIDIA GeForce 9400M graphics card. Premiere Pro CC will boot and shows some of the linked media but not all. When I attempt to link a clip to its media, the locator box launches and the program finds the media but then the wheel of death emerges and spins forever...I'm using a variety of footage including Pro Res files, VOB files, .mkv, .MTS, etc. I've trashed the preferences.

Thanks, Mark. Upgrading to 7.2.2 appears to have helped. I can now import and re-link without the program crashing. Some media remains as "pending" without coming on-line; this appears to be the one unresolved issue.

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Windows boots but won't load (Black screen with cursor)

[Sorry for the long post, but I feel the need to fully explain my situation]
I have the following problem:
I turn on my PC, and Windows shows it's normal loading screen, after which it goes into a completely black screen, with just the mouse in the middle. By the cursor size I can tell that it's in a low resolution, probably 800x600 (compared to my usual 1920x1080). I am able to move the mouse around, but with no particular use without something to click on. No other keyboard input seems to work, except for Shift key 5 times, which brings up the Sticky Keys dialog box (with just "Yes" or "No" options, no other link); and Windows key+U which brings up the Ease of Access center. Ctr+Alt+Del does NOT work.
So far this is what I have tried (in chronological order):
Boot into Safe Mode, Safe Mode with Networking, Safe Mode with Command Prompt, Booting in low resolution video, Last known good configuration: all yield the same result as booting normally.
Repair your computer:
Startup Repair: Found Registry Errors (I realized and fixed this later on)
System Restore: Did not find any previous restore points (I know for sure that there are, I made a habit of making restore points regularly).
Windows Memory Diagnostics: Did not find errors.
Command prompt:
Ran chkdsk /f /r command, did not report errors.
Ran sfc /scannow : I don't remember the exact report, but it asked for a restart to finish repairing problems. I restarted, and ran the command again for the same result.
Forced the scan with: sfc /scannow /offbootdir=c:\ /offwindir=c:\windows , it found and repaired some errors, still could not load windows.
Ran Dell Startup Diagnostics, found no errors.
Ran Startup Repair again, found the registry errors again. I found the solution to this in a Microsoft Help forum ( answers.microsoft.com/.../f77d5355-b8be-41d6-af24-cae994e1768f ), and fixed the issue. I rebooted, but the problem persists.
Startup Repair now finds no errors. I tried System Restore again, it found 2 restore points dated AFTER my problem started. I decided to restore anyways, but neither of them worked.
I ran Windows Defender Offline:
Quick Scan: and found 2 threats and removed them.
Full System Scan: found 4 more threats, removed 2 of them, the other two couldn't be removed because they were within an ISO file.
I tried Steps 1, 2 and 3 again with no luck.
With each step I am aware that I'm closer to having to reinstall Windows, so I decided to see if I could still access my HHDD to save my personal files. I made a Linux live CD (with Ubuntu), but I am having trouble mounting the drives, because they are in a RAID0 configuration. "sudo dmraid -s" gives the following error: "ERROR: isw: wrong number of devices in RAID set "isw_dbdffjficc_ARRAY0" [1/2] on /dev/sdb".
Important Details:
I changed my graphics card about 4 months ago (an Nvidia GTX 750ti for an ATI Radeon HD 6450), and I was told that I may be running short with the Power Supply. The new card asks for a minimum of 450W and I think my PSU is 460W. This may or may not have something to do with this issue, I have no idea.
The RAID0 configuration of my 2 500GB Hard Drives brought me a lot of problems from day 1. One of the HDD would randomly fail (I am able to hear a different clicking sound when this happens), and the computer would crash. Upon startup, it would ask for a boot device. The Dell startup utility would then only recognize 1 of the drives, but would finish without errors. After a restart or two, all would be fine and windows would boot normally (aside from the usual error recovery screen) without any sign of corrupted data or anything. Like I said, this has been happening form the day my PC arrived, but restarting a couple of times always fixed it. As of now, both HHDD seem to be working fine, the Dell utility recognizes both of them, and does not find errors in any of them, and I can access any directory from the command prompt.
Is there anything else I should try before reinstalling Windows?
Before the install, I would really like to be able to recover my files (I have important documents from college), is there any way to do this?
Sorry again for the extremely long post (and for any language errors, English is not my native language), and thanks in advance.

Since you still haven't got your data from the drive(s). I would advise performing a Windows installation without formatting the drive... I don't like this solution but at this stage you have probably tried everything else.
Use a Windows 7 Reinstallation DVD when installing ensure you select...
Select Custom: Install Windows only (advanced)
If you do not select any of the drive options and simply highlight the largest partition and select next:
Windows will dump all the old installation files in the Windows.old folder

Premiere 12 won't load media

Why won't my premiere 12 add some videos from my digital camera but will load other videos from the same camera?

We have Windows 8.1. My camera puts out MTS video, but it fails with these as well as MPG video that I convert. I've always been able to hit add media and highlight several sources and they would load for the project. Now I'm lucky if one will load. I am adding video files to the project. I press add media. I choose the files and folder option and then I see my videos listed. I highlight one and the add media box showing the video loading appears. At this point about 90 % of the time it seems to freeze and show no progress on getting the clip over. I have walked away and given it over an hour and yet nothing loads. I will then hit cancel. At this time I get a message that it is not responding and the program crashes. So I begin again and try one video file at a time and it will work for a couple and then crash. I'm caught in a perpetual cycle. I'm not loading huge videos. I have been adding two and three second clips.
Thanks,TLB
From: A.T. Romano <[email protected]>
To: Toni Burgess <[email protected]>
Sent: Monday, April 13, 2015 6:53 PM
Subject: Premiere 12 won't load media
Premiere 12 won't load media
created by A.T. Romano in Premiere Elements - View the full discussionENJsGma What computer operating system? Have you updated 12 to 12.1 using an opened project's Help Menu/Update? If not, please do so. What is the brand/model/settings for the camera recording the video? Are the camera settings the same for the video that will and will not load into the project. Are all these videos from the same recording session or is their recording spaced over sessions and days? How are you adding the video files to the project? Are there error messages associated with the failure to load these video files? If so, what is the exact wording in these messages? Let us start here and then we can decide what next? Any questions or need clarification, please ask. Thank you. ATR If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7435449#7435449 and clicking ‘Correct’ below the answer Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/7435449#7435449 To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following" Start a new discussion in Premiere Elements by email or at Adobe Community For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624.

Have Wifi connection but won't load

My Iphone 3g indicates wifi connection after finding and connecting to my office router but won't load Itunes, App store or Safari pages, it will however connect via 3G. The phone is using Orange as the carrier and the phone was previously on the o2 network but was unlocked by o2 prior to putting in an Orange sim.
I have an identical Iphone (for business use) which connects fine, this is running on an O2 network but is otherwise identical.
Any suggestions are really appreciated.
Many thanks.

If you are running Lion 10.7.2 please try Lion WiFi problems fix, if you have trouble understanding it then watch the WiFi Lion Fix on YouTube . Your issue also could be with your router, it may be using a older firmware version. You will need to refer to the router mfg for instruction on how to update the router.

Premiere Pro CS6 - (ver.7) CC upgrade protocol auto update?

Just revamped one of my stations with a new GPU and SSD. I also purchased an upgrade to Windows 8 Pro. Loggin in to my usual subscription I realized that Premiere Pro CS6 is no longer available and ver.7 is now ''CC.'' This is great and the revamped machine is working wonderfully. I couldn't be happier. My wife will mainly use this machine to edit some hobby stuff.
However, the point for this thread is that my main workstation in the den still has CS6 and I did not receive an e-mail to update it or ''upgrade'' (however it's to be called) to the new CC. So am I to log in to the new CC interface login and download everything again on my main system and delete the old CS6 install?
Thanks a bunch!

CVid, you are both right and wrong.
CC actually is a very worthwhile upgrade from CS6 (or it will be when it's finished). Here is my top list of time-saving new features (and there are many more):
- NEW: Automatically Sync separate audio and video clips based on their audio waveforms. AWESOME! (but doesn't work, yet).
- NEW: Merge Clips right from the project panel, including auto sync on audio. WAY COOL! (audio sync doesn't work, yet).
- NEW: Subclips can be created with "soft" handles you can adjust later (works great! Except Subclips cannot be created from a Merged Clip)
- NEW: Use the scroll wheel—or better, yet, the keyboard—to quickly resize all video (CTRL+/-) and Audio (ALT+/-) tracks on the timeline. (LOVE IT!)
- NEW: Both "Clip Gain" and "Clip Volume" now have keyboard shortcuts (not sure why they didn't before. Small, but important time saver for me!)
- CHANGED: "Solo" button replaces "Toggle Track Output" on the timeline. (but to truly isolate a clip takes 2 ALT CLICKS and 1 MORE CLICK!)
- IMPROVED: Link Media dialogs. Very cool! (haven't tried it, yet. Wouldn't surprise me if it crashed Premiere)
- BUG: One-take Multi-Cam Editing. Make your first pass count, cause there's no second chances in the Multi-Cam editor.
- BUG: Selecting more than 3 clips on the timeline will crash Priemiere. See video: http://youtu.be/DPOUinOSzDE
And these are just the few features / bugs that I've encountered in the first week!
You are correct, though. You now RENT the software from Adobe. No purchases. But, this doesn't bother me, much. I've been renting CS6 for over a year, now. MrDigitalBoy, since you have a subscription, you should see BOTH CS6 and CC products in your Creative Cloud updater.
And, I would definitely agree with [r]Evolution, DO NOT INSTALL CC, yet. It is not even CLOSE to being ready for prime time. It has cost several editors on these forums, myself included, days of wasted time and lost income grappling with this broken software. I believe it will be great! I'm looking forward to it. But wait 'til the first product updates, at least. And then procede with caution.

Adobe Premiere Pro CC launches for some users, but crashes for others.

I am troubleshooting an issue in a college computer lab. Adobe Premiere Pro CC launches perfectly for some users, but crashes for others. All computers are joined to a domain. The program launches successfully under faculty and admin accounts. It launches under my student account and will launch for some students in the class. There are, however, some students who cannot get the program to launch. Each time it fails when attempting to load ImporterQuickTime.prm.
For these students, the following error appears:
Adobe Premiere Pro CC has stopped working
Check Online for a solution and close the program (Tried this nothing seems to come of it)
Close the program
I clicked View problem details
Problem Event Name: APPCRASH
Application Name: Adobe Premiere Pro.exe
Application Version: 7.2.2.33
Application Timestamp: 532c3999
Fault Module Name: dvaui.dll
Fault Module Version: 7.2.2.33
Fault Module Timestamp: 532bed86
Exception Code: c0000005
Exception Offset: 00000000002d31c1
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: 3272
Additional Information 2: 32722596c6b4441ac0840ed9743cbfbb
Additional Information 3: 3e22
Additional Information 4: 3e2260f0a53760c20f23c7e2675c1736
I did check Quicktime and it is not updated to the most recent version. However, if it was a result of Quicktime not being up to date, why can some accounts launch the program while others cannot. I have also updated the graphics driver on one computer. No change. I compared my student Active Directory account to that of one student who could not launch the program. They are in exactly the same place in AD and therefore have the same permissions on the domain. This is a puzzling issue and the instructor is getting frustrated. Any help or suggestions with this matter would be greatly appreciated.
-Barb

I have no idea, other than what I said about the program's design requirement for an Admin account and "sometimes" problems on any other account
About the only thing I can suggest is a "remote control" chat session... when a student with a non-working account is having problems
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

How to Render in Premiere pro CS 5.5 High quality but low file size

Hello everybody,
I am using premiere pro CS5.5. I have rendered in premiere pro .mts file this settings : (NTSC, 1280X720,245fps,VBR 1 pass, target bit rate 6mb and max bitrate 9.0mb) my original file size : 2.1GB. after rendering file size 683MB. but render file is flickering. if i increase bid rate, then file no flickering but file size be very large. have any suggestion to reduce file size without flickering.
N.B: This video is green screen shot. so, i use some effect such as (chroma key and noise remover).

Try the Photoshop forum. The PS experts hang out over there.
http://forums.adobe.com/community/photoshop

I have downloaded Premiere Pro CS6 on my work PC, but can't find it to open it anywhere. I can find other Creative Cloud programs I downloaded though.

I have a one-year Creative Cloud subscription on my Mac, and I recently opened it on my work PC as well (as customer support told me I could do). I downloaded Photoshop, Indesign, and Bridge, and have successfully used them all on this PC, but I can't find Premiere Pro CS6 to open it though. Wondering if it's a problem with the computer, or if it's something that can be fixed/how to fix it.

CS6 via the Cloud requires an extra step... did you do as described below?
Previous via Cloud http://helpx.adobe.com/creative-cloud/help/install-apps.html#previous

FROM Adobe Premiere Pro CC 2014.2 support TO Adobe Premiere Pro CC ver. 7?

My friend just sent me a PROJECT FILE from the latest ver of Adobe Premiere Pro CC, which is 2014.2, and I opened it to the old version of Adobe Premiere Pro CC, which is ver. 7. An error message pop up and it said that it cant be open cuz its a newer version. How can I open the project file he sent me to my old version of Adobe Premiere Pro CC?

I was behind on an update! Never mind LOL!

Mac Pro will boot but won't restart.

When waking up or doing a soft boot my Mac Pro will chime and sound like it's booting but the display will never come on.
If I do a cold boot, or even hold down the power button to force it off and then boot it's fine. I've tried turning on and off and plugging and unplugging the monitor. I've repaired permissions and reset the SMC and PRAM. It's been happening for a while, but now I want to install MacFUSE and it requires a restart to finish installing.

Which model Mac Pro? GHz?
How much RAM?
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What USB devices (these have a strong reputation for interfering with sleep)
What FireWire devices?
Have you run the diagnostic on the Installer DVD to rule out Hardware problems? Instructions are on the face of the DVD.

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The DVAVI files are fine and can be played in Media Player just fine. When I import them into a timeline in Premiere Pro 6 the first 8 minutes are fine. Then the video freezes for the balance of the tape, and the audio is just a hum. It does not happen with everything DVAVI file, but enough that it is driving me crazy. I am using a Thinkpad with a solidstate drive. The DVAVIs are created on a Sony MINIDV camcordder. I have removed and reinstalled the program three times and am out of ideas. Any advice will be much appreciated!!!

How did you get PPro 6 when it has not yet been released?
When you click Help and about, what version do you really have?
If you only have one hard drive, you are below minimum requirements
This message has a really good graphic about requirements
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Adobe Premiere Pro CC 2014 Will Not Open But other App like Lightroom will..

Hello,
Can someone please help with with this problem!?
I have just purchased Adobe Creative Student Cloud (the full set) and my Adobe Premiere Pro CC 2014 won't open when clicked on... however other App like Lightroom, indesign etc will... Can some explain why this is and help me load it up so i can start editing!
Thank you,
George

if you failed to reset the preferences, do it manually - Adobe Premiere Pro Help | Preferences
also, make sure your graphics card drivers are up-to-date.

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How can I import XAVC HD files from my Sony PXW-X70 into Premiere Pro CS6

If the normal method for solid state media doesn't work, then you may need to jump on board and get a Creative Cloud subscription for the newest version.

Dual hard drive macbook pro, triple boot, win7 won't load

As you have requested @ChristopherMurphy:
I've got somewhat of a unique situation (I believe).
I have a 13" Macbook Pro 9,2 (mid-2012). It came with a 750gb SATA HDD and internal optical drive. I installed a Samsung 840 Pro 256gb SSD in place of the HDD, then put the HDD in place of the optical drive. I have the system set up so that the SSD is my primary OSX drive with one single visible partition. Then I have the HDD set up so that the first 500gb is an HFS partition, and the rest is set aside for bootcamp. It was originally one 750gb single HFS partition, but then I used the boot camp assistant to section off the last 250gb for windows.
For the life of me I couldn't get a bootcamp install to work off of a Boot Camp Assistant created a x64 Win7 USB stick, until I read somewhere that I needed to actually disconnect the sata connector for my SSD. This worked, and Win7 was able to format from FAT32 to NTFS, then install and boot correctly from the HDD (with the SSD unplugged), and leave the HFS 500gb partition intact.
Then when I plugged back in the SSD, OSX can see that there is a bootable partition when I go in to "Choose Startup Disk" in SysPrefs, and if I hit the option key while booting, but all I get is a black screen with a blinking cursor. I believe that x64 Win7 is mad at me because I have changed the drive numbers that it uses to references how to boot up properly. I believe the solution may lay in running a Win7 boot repair set of commands, but I can't seem to access the Win 7 recovery console or "Repair Installation" feature using the USB stick that BCA created.
To complicate matters further, I successfully created a Ubuntu 13.04 USB stick, used rEFIt to boot off of it, and then had it split off and use the second half of my 250gb ntfs partition on the HDD to install linux.
To complicate things even further, I am using filevault2 with FIPS encryption module to encrypt both the SSD, and the HFS partition on the HDD.
I have installed rEFIt and used "bless" to have it be my boot selection menu (as instructed here: https://wiki.debian.org/InstallingDebianOn/Apple/MacBookAir/2-1#EFI_and_Partitio ning). I can boot successfully into OSX, and I can boot successfully into Ubuntu. I still can't boot into Win7 though.
Here is the output from a variety of commands I've seen you ask others for: (http://pastebin.com/u3V01iWR)
mbltccmbp:~ trevorcobb$ diskutil list
/dev/disk0
   #:                       TYPE NAME                    SIZE       IDENTIFIER
   0:      GUID_partition_scheme                        *750.2 GB   disk0
   1:                        EFI                         209.7 MB   disk0s1
   2:          Apple_CoreStorage                         501.8 GB   disk0s2
   3:                 Apple_Boot Boot OS X               134.2 MB   disk0s3
   4:       Microsoft Basic Data BOOTCAMP                124.0 GB   disk0s4
   5:       Microsoft Basic Data                         115.5 GB   disk0s5
   6:                 Linux Swap                         8.5 GB     disk0s6
/dev/disk1
   #:                       TYPE NAME                    SIZE       IDENTIFIER
   0:      GUID_partition_scheme                        *250.1 GB   disk1
   1:                        EFI                         209.7 MB   disk1s1
   2:          Apple_CoreStorage                         249.2 GB   disk1s2
   3:                 Apple_Boot Recovery HD             650.0 MB   disk1s3
/dev/disk2
   #:                       TYPE NAME                    SIZE       IDENTIFIER
   0:                  Apple_HFS Macintosh SSD          *248.9 GB   disk2
/dev/disk3
   #:                       TYPE NAME                    SIZE       IDENTIFIER
   0:     FDisk_partition_scheme                        *8.3 GB     disk3
   1:                 DOS_FAT_32 WININSTALL              8.3 GB     disk3s1
/dev/disk4
   #:                       TYPE NAME                    SIZE       IDENTIFIER
   0:                  Apple_HFS Macintosh HD           *501.5 GB   disk4
mbltccmbp:~ trevorcobb$ sudo gpt -r -v show disk0
Password:
gpt show: disk0: mediasize=750156374016; sectorsize=512; blocks=1465149168
gpt show: disk0: Suspicious MBR at sector 0
       start        size index contents
           0           1         MBR
           1           1         Pri GPT header
           2          32         Pri GPT table
          34           6
          40      409600      1 GPT part - C12A7328-F81F-11D2-BA4B-00A0C93EC93B
      409640   980102336      2 GPT part - 53746F72-6167-11AA-AA11-00306543ECAC
   980511976      262144      3 GPT part - 426F6F74-0000-11AA-AA11-00306543ECAC
   980774120         792
   980774912   242186240      4 GPT part - EBD0A0A2-B9E5-4433-87C0-68B6B72699C7
1222961152   225603584      5 GPT part - EBD0A0A2-B9E5-4433-87C0-68B6B72699C7
1448564736    16582656      6 GPT part - 0657FD6D-A4AB-43C4-84E5-0933C84B4F4F
1465147392        1743
1465149135          32         Sec GPT table
1465149167           1         Sec GPT header
mbltccmbp:~ trevorcobb$ sudo gpt -r -v show disk1
gpt show: disk1: mediasize=250059350016; sectorsize=512; blocks=488397168
      start       size index contents
          0          1         PMBR
          1          1         Pri GPT header
          2         32         Pri GPT table
         34          6
         40     409600      1 GPT part - C12A7328-F81F-11D2-BA4B-00A0C93EC93B
     409640 486717952      2 GPT part - 53746F72-6167-11AA-AA11-00306543ECAC
487127592    1269536      3 GPT part - 426F6F74-0000-11AA-AA11-00306543ECAC
488397128          7
488397135         32         Sec GPT table
488397167          1         Sec GPT header
mbltccmbp:~ trevorcobb$ sudo fdisk /dev/disk0
Disk: /dev/disk0          geometry: 91201/255/63 [1465149168 sectors]
Signature: 0xAA55
         Starting       Ending
#: id cyl hd sec - cyl hd sec [     start -       size]
1: EE    0   0   1 - 1023 254 63 [         1 -     409639] <Unknown ID>
2: DA   25 127 15 - 1023 254 63 [    409640 - 980102336] <Unknown ID>
3: AF 1023 254 63 - 1023 254 63 [ 980511976 -     262144] HFS+
*4: 07 1023 254 63 - 1023 254 63 [ 980774912 - 242186240] HPFS/QNX/AUX
mbltccmbp:~ trevorcobb$ sudo fdisk /dev/disk1
Disk: /dev/disk1          geometry: 30401/255/63 [488397168 sectors]
Signature: 0xAA55
         Starting       Ending
#: id cyl hd sec - cyl hd sec [     start -       size]
1: EE 1023 254 63 - 1023 254 63 [         1 - 488397167] <Unknown ID>
2: 00    0   0   0 -    0   0   0 [         0 -          0] unused
3: 00    0   0   0 -    0   0   0 [         0 -          0] unused
4: 00    0   0   0 -    0   0   0 [         0 -          0] unused

Ubuntu was installed after Windows 7, that is correct.
Ubuntu and Win7 are installed on the final 250gb section of the 750gb hdd that I have connected to the Optical Drive SATA connector using a HDD optibay caddy.
i can successfully boot into the Filevault2 unlock screen, then into OSX on the SSD using the stock Apple EFI or rEFIt.
i can also successfully boot into Ubuntu using rEFIt.
The Apple EFI bootloader and rEFIt both can see the Windows installation and claim to be able to boot it, but it just hangs at a black screen with blinking cursor.
i have quite a bit of experience messing with partition tables in troubleshooting a friend's borked dell laptop that had a bunch of dell custom partitions on the drive. i've used Hiren's bootcd and many of the tools on it before. This EFI GPT + MBR stuff is a whole different animal for me though.
Can I use any of the commands listed below from a windows 7 recovery USB stick?
Bcdboot C:\windows
BOOTREC /FIXMBR
BOOTREC /FIXBOOT
BOOTREC /REBUILDBCD
BOOTREC /SCANOS

Premiere pro 2014 cross fades don't get saved or load as saved audio drops???

For no apparent reason premiere pro 2014 will not save cross fades... it saves them but wont load them
Audio is dropping out ....
I was given a project to make some changes to and every time I open it I need to recreate the cross fades and then export it and then check it and then recreate the cross fades that didn't export and then hope for the best!!
this is so unstable and there seems to be no apparent reason
any help would be magnificent

Hi Vince,
vince_email wrote:
...The only things that changed were an update to Yosemite, I started using Time Machine to make regular backups...
Please check this blog post. Updating from Time Machine can cause this issue: Premiere Pro CC, CC 2014, or 2014.1 freezing on startup or crashing while working (Mac OS X 10.9, and later).
Thanks,
Kevin

Premiere Pro CC (ver 7.0) boots but won't load media.

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