Premiere Pro CC won't import XDCAM EX files from the Sony PMW200 or PMW150

I work for a company that recently upgraded to Premiere Pro CC from premiere Pro 6 after purchasing a Sony FS-7. This has worked great for viewing the files out of the FS-7, however I can no longer import the XDCAM EX files from our PMW200 camera that we had previously. CC just tells me they are unsupported or damaged.
These files open fine on CS6 on the same computer, but not CC.
Unfortunately we are in a transitional phase and we have projects that span across both the FS-7 and PMW200 and need to be able to edit with both the footage. Am I missing a driver or plug in for CC to help the software acknowledge this software?
Thanks

Hi Stephen,
Try singing out of Creative Cloud, restarting Premiere Pro, then sign back in: http://bit.ly/CC-sign-out
Thanks,
Kevin

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When I check the error/event log (little red X in the bottom corner) that window says:
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(The actual file is on my desktop)
This happens with everything, even the stock audio files Windows comes with in the "Sample Music" folder, I tried those too to no avail.
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Hi Neila,
Neila@IPSUMM wrote:
Thanks for responding, but I work for a very small company and since I'm the only one who needs CC, I have the personal version installed.
Also this appears to be a blanket issue with all audio and video file formats, thus not likely a codec issue since the files I've tried so far should be covered by premiere's compatibility, the even play in windows media player with no issue.
Video itself plays fine, but any audio attached to a video, or just plain audio files will not import no matter what I try.
Sorry my info didn't help.
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Create a brand new project and test if you can import the problematic files.
If that does not work, change the name of the folder that contains your media files. Then try to import.
Let us know what happens.
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Will FC X import XDCAM.mov files FROM JVC, not XDCAM EX ?

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