Premiere Pro cc won't publish working video...

I've added two videos .wmv files with small edits and am trying to export>media>wmv.. PP takes the time to encode but when finished the video doesn't work. Any ideas? The finished video will load in media player but immediately end.

This forum contains my exact issue: getting After Effects to recognize a codec; however, I am using premiere pro cc. It doesn't matter what settings I use, I have tried multiple in all have the same result, Media encoder or premiere pro cc will not complete the encoding process it will just fail. I have tried to change the original file to MOV and MP4, still doesn't work.

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Premiere pro cs6 won't load AVCHD video files

why won't premiere pro cs6 load video files?
Premiere pro application loads but won't load HD video files.

What codec packs do you have loaded? With a straight installation I have had any problems loading my Sony AVCHD 1920 x 1080 files in any version of Premiere. What is your source of your media?

After I purchased the creative cloud, I receive an error message when trying to use premier pro cc 2014. It states "Adobe Premiere Pro 2014.2 has stopped working. A problem has caused it to stop working. Windows will close the program and notify you of

After I purchased the creative cloud, I receive an error message when trying to use premier pro cc 2014. It states "Adobe Premiere Pro 2014.2 has stopped working. A problem has caused it to stop working. Windows will close the program and notify you of a solution." When I used the trial I never received this message. Now after purchasing it I receive this error each time I open PP and am unable to use. it. Any ideas or support to fix this issue?

What does the detailed crash report say?
And have you updated your video card drivers from the GPU maker's website? (most crashes on launch are due to bugs in out of date video card drivers)

Premiere cc 2014 crash with message "Adobe Premiere Pro could not find any capable video play modules. Please update your video display drivers and start again."

I updated to Premiere Pro CC 2014, all the other Adobe CC 2014 software works great, but Premiere doesnt even load. The starting page (frame) comes up - my whole computer slows down and after a minute or two it crashes completely and comes up with the message : "Adobe Premiere Pro could not find any capable video play modules. Please update your video display drivers and start again."
I'm running a macbook Pro 15" (2014) with 16GB RAM and 760GB SSD.
PLEASE HELP!

Hi Delarey,
Please go to the following location and rename the folder to old_folder name
User/user library/Application Support and rename Adobe folder
User/user library/Preferences and rename the Adobe folder
Then go to Documents folder and Go to Adobe/Premiere pro/8.0 and rename 8.0 folder
Make sure that you are in user library if you are not sure check the link below.
Access hidden user library files | Mac OS 10.7 and later
Regards,
Vinay

Adobe Premiere Pro could not find any capable video play modules. Please update your video display drivers and start again.

I have administrator rights to the computer. The drivers are up to date. But I am still getting the error message "Adobe Premiere Pro could not find any capable video play modules. Please update your video display drivers and start again" when opening Premier Pro CS5.5. This appears to have happed after I upgraded to Mac OS 10.10.2.
Anyone?
Thanks

Hi Stan.
I had the same problem as you did though I am using Adobe CC. I saw nobody replied to you so perhaps my eventual success on my later version may have applications to the error on your version.
Anyhow, I did all the suggestions found here (Error "Premiere Pro could not find any capable video play modules" | Startup ) first and updated my NVidea card to no avail. Eventually what did the trick was this...
After mucking about with the video card, I said "OK lets just have a go at Premiere itself." So I uninstalled Premiere CC and reinstalled it. Now for some reason it didn't give me the latest patch but a slightly earlier version than the current one but lo and behold it was fine with the video card again. I was able to get my friend's video imported and quickly edited but then was having some issues with exporting where it would hang up but I went into Adobe Media Encoder and exported it there without a care. That task out of the way, I then went and made the update to the latest patch and it works perfectly fine - no video driver issues.
So short of it is this - if you've updated your drivers, perhaps what you could try uninstalling and reinstalling Premiere.
Let me know if this works.
Cheers and good luck

Premiere Pro trial won't download and it isn't listed in my creative cloud

Premiere Pro trial won't download and it isn't listed in my creative cloud. It is frustrating... it says it is downloading but it makes creative cloud pop up and I then can't find it listed . I just want the trial. I have done trouble shooting on cchromeand on my computer.

See if your machine meets the system requirements for the software. CC will not list applications that will not work with the system.
Premiere Pro - http://helpx.adobe.com/premiere-pro/system-requirements.html

Trial premiere pro cs6 won't run anymore

Hello, I downloaded a trial for premiere pro cs6 yesterday and it worked great. But today, it wouldn't run anymore. I got the message that the program 'could not find any capable video play modules. Please update your video display drivers and start again'. I totaly didn't get it, but i restarted my laptop and then it worked. But an hour later, after closing the program, i wanted to open it again and i got the same message. This time, it didn't run after restarting.
Can someone please tell me what to do? How do i 'update my video display drivers'...? And how come i have to do this all of a sudden? I have a brand new laptop and i worked with premiere pro cs5 before.

>How do i 'update my video display drivers'...?
You go to the vendor web site (nVidia or ATI or ???) and check updates for your brand/model
Also, since you provide zero computer information, some links that may, or may not, help
Display driver http://forums.adobe.com/message/4943624
-also link to info on bad driver text file
Dual video laptop problems
-http://helpx.adobe.com/premiere-pro/kb/error---preludevideo-play-modules.html
-http://forums.adobe.com/thread/1001579
-Use BIOS http://forums.adobe.com/thread/1019004?tstart=0
-link to why http://forums.adobe.com/message/4685328
-http://www.anandtech.com/show/4839/mobile-gpu-faceoff-amd-dynamic-switchable-graphics-vs-n vidia-optimus-technology/2
-HP Fingerprint/Password conflict http://forums.adobe.com/thread/911575
-Mac Utility http://forums.adobe.com/thread/1017891?tstart=0
For future reference, please post more information about your computer - Information FAQ http://forums.adobe.com/message/4200840

Premiere Pro CC could not find capable Video Module

Hello, I have looked all over for the answers to this problem and nothing I have found all over the forums is working. Here is what my system is:
CPU: Intel i7 960
24GB RAM
GPU: Quadro 4000
I have the latest drivers for the Quadro which I updated after I suddenly got this error I think after I did the latest CC Update.
The error is: Adobe Premiere Pro could not find any capable video play modules. Please update your video display drivers and start again.
I have only seen people that have AMD/ATI cards get this error or people that have the switching technology in laptops.
I have done the following:
Updated Video Card Drivers
Run As Administrator
Checked to Make Sure My Card Was In The Supported Cards List (I already knew it was because everything worked before.)
I don't know what my next options are. I have a lot of work to get done too so I need to get this working. Any help will be much appreciated. Thanks!

Hello, I had the same problem. Even after a new installation.
Solution: Media Player update as well as VLC Media Player from the original website installed. (Http://www.videolan.org/) then reboot. Now everything works. The problem was probably missing video codecs

Premiere Pro could not find any capable video...

And yes:
I tried everything what was suggested at this Page:
Error "Premiere Pro could not find any capable video play modules" | Startup
So...
Yesterday everything was fine, today nothing works...
I can't start Premiere Pro CC, After Effect CC and the Media Encoder CC as well Audition CC starts after feeling hours of time...
Can anybody help me?
System Information:
OS: Win 7 64-bit Pro
CPU: Intel Core i7-4790K Box, LGA1150
Mainboard: ASRock Fatal1ty Z87 Killer, Sockel 1150, ATX
GPU: ASUS GTX770-DC2OC-2GD5 DirectCU II OC, GeForce GTX 770, 2GB GDDR6
SSD: Samsung SSD 840 Pro 128GB
HDD: WD Black 1TB

Hi ml-learningby,
Have you tried updating your GPU drivers?
Thanks,
Kevin

After download and installation, InDesign, Flash, Dreamweaver and Premiere Pro all won't fully launch.

After download and installation, InDesign, Flash, Dreamweaver and Premiere Pro all won't fully launch. From the Windows icon pane, I click on the program, it opens the Sign In Required pane, I sign in, it opens the Thank You pane and reverts back to Sign In pane or never opens the program.
Acrobat also keeps giving me a popup to sign in, each time I look at a .pdf file.
I have tried uninstalling Acrobat and then redownloading. It didn't work.
Anyone else find a fix?

Sign Out When Sign In http://forums.adobe.com/thread/1450581?tstart=0 may help
-and http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html

Error "Premiere Pro could not find any capable video play modules" on Mac Book Pro with Intel Iris Pro 1536 MB Graphics

Hola: Después de haber estado leyendo bastante acerca del error
Adobe Premiere Pro no pudo encontrar ningún módulo capaz de reproducir vídeo. Actualice los controladores de visualización de vídeo y vuelva a empezar.
No he encontrado ayuda sobre cómo solucionar este problema en un ordenador Mac Book Pro dotado de tarjeta gráfica Intel Iris Pro 1536 MB.
¿Podría alguien ayudarme a solucionarlo?
Muchas gracias.
Hello: After having reading a lot about this error:
Premiere Pro could not find any capable video play modules
I haven't found any help about how to solve this problem on a Mac Book Pro computer with an Intel Iris Pro 1536 MB graphic card.
Can anybody help me to solve it?
Thank you very much.

Dual video problems - Do you have dual graphics adapters?
IF YES, read below
-http://helpx.adobe.com/premiere-pro/kb/error---preludevideo-play-modules.html
-http://forums.adobe.com/thread/1001579
-Use BIOS http://forums.adobe.com/thread/1019004?tstart=0
-link to why http://forums.adobe.com/message/4685328
-http://www.anandtech.com/show/4839/mobile-gpu-faceoff-amd-dynamic-switchable-graphics-vs-n vidia-optimus-technology/2
-Mac Utility for dual adapters http://forums.adobe.com/thread/1017891?tstart=0

"Adobe Premiere Pro 2014.1 has stopped working" Open Project Error

Hey, everyone.
I recently tried to re-open a project file that I created earlier today. As soon as it loads, the familiar "Adobe Premiere Pro 2014.1 has stopped working" window comes up.
I created a new project file and it seemed to work fine. When I first started this project, I was having trouble using a ".m2ts" AVCHD movie file (PPro would crash in a similar manner), so I used Media Encoder to change it to a ".mov" Quicktime file. Seemed to work fine after I did that. This new issue only arose once I tried to re-open the project file after shutting down the computer.
Got any suggestions?
-Ross

Correction - I converted the ".m2ts" file to an ".mp4" file, not an ".mov" file.

Premiere Pro CC won't import ANY audio file, be it an mp3 or part of an mp4 video (or other formats)

Any audio or video file I drop in to premiere will almost immediately pop up with the window
Audio Conforming Error
Error compiling movie.
Unknown error.
When I check the error/event log (little red X in the bottom corner) that window says:
"11/21/14 09:47:28 A disk error occurred while attempting to access the following files:
\\ipsse01\home$\myusername\AppData\Roaming\Adobe\Common\Media Cache Files\filename.mp3 44100.cfa"
(The actual file is on my desktop)
This happens with everything, even the stock audio files Windows comes with in the "Sample Music" folder, I tried those too to no avail.
I'm at a complete loss. I'm new to premiere pro but these are generic file formats so I don't think the issue is with the file. I haven't tried to reinstall because I'd have to go to our one network administrator/IT person (who also is the accountant for the company) so she can enter the admin user name/password in the pop up box, and she's often so busy. I'm trying to avoid bugging her if I don't need to (which unfortunately I tend to still have to do a lot)
For reference I'm running Win7 Professional 64-bit, 8GB RAM, and an i7-4610M CPU @ 3.00 GHz.

Hi Neila,
Neila@IPSUMM wrote:
Thanks for responding, but I work for a very small company and since I'm the only one who needs CC, I have the personal version installed.
Also this appears to be a blanket issue with all audio and video file formats, thus not likely a codec issue since the files I've tried so far should be covered by premiere's compatibility, the even play in windows media player with no issue.
Video itself plays fine, but any audio attached to a video, or just plain audio files will not import no matter what I try.
Sorry my info didn't help.
Two things to try.
Create a brand new project and test if you can import the problematic files.
If that does not work, change the name of the folder that contains your media files. Then try to import.
Let us know what happens.
Thanks,
Kevin

Premiere Pro CC won't import video files

Two days ago I used the free trial of Adobe Premiere Pro CC to make a video. Everything was working fine, and I saved the project so I could work on it again later. Today I tried to open Premiere Pro and it told me that my trial had expired and that I needed to buy it. I bought the monthly plan for Premiere Pro CC and opened up my previous project to continue editing. However, when I opened it, all of the files on the dashboard were red and it says "Media Offline". I tried to locate the media files but then a notification pops up that says "Error Message: Format unsupported or files damaged". The video files I'm trying to use are .mov, so it should be working like it did two days ago. It lets me import pictures, but no video. I could really use some help with this, it's a project for work. Thanks so much

Hi bschmus12,
Try this, rename the folder where your media is and then try to relink. Does that work for you?
Thanks,
Kevin

Premiere Pro CC14 won't play video in timeline...

I upgraded to Premiere Pro CC14 when it came out. I've since started a new project that is a mix of stills and video with various FX. Before, everything played fine. Now, I open the project and can scrub through the timeline, but I hit play and nothing happens. The "play" button in the program window switches from the "play" symbol to the "stop" symbol, but nothing happens. The program doesn't freeze, but it just sits there, not doing anything. Even opening the source footage to play back in the source monitor, nothing happens. Otherwise, you can open things and they show up, but nothing plays.
Even starting a new project from scratch, importing one piece of video, and trying to play it gets the same result.
Is anyone else having this problem? Is there a solution?
I'm working on a MacBookPro Retina, with 16GB of RAM on Mavericks.

>Before, everything played
Before what? What changed? Did you update anything?
I'm Windows, but some saved Mac links that may (or may not) help
next link says After Effects, but check YOUR permissions !!!
-http://blogs.adobe.com/aftereffects/2014/06/permissions-mac-os-start-adobe-applications.ht ml
-Mac 10.9.4 and OpenCL issue https://forums.adobe.com/thread/1514717
-Mac 10.9.3 workaround https://forums.adobe.com/thread/1489922
-more Mac 10.9.3 https://forums.adobe.com/thread/1491469
-and https://forums.adobe.com/thread/1507936

Premiere Pro cc won't publish working video...

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