Premiere Pro CC14 delayed playback and freezing
I've recently upgraded to CC14 (Mac) and editing in Premiere Pro has become so frustrating. About 1 minute into editing, playback is delayed or completely stops (only audio continues) and rendering takes forever. Has anyone else had this issue with PProCC14? I am pulling my hair out!!!
First two things to check are permissions and prefs.
Prefs: go to Documents/Adobe/Premiere Pro/8.0 and rename the folder "<username>-Profile." When you launch PPro, all new prefs will be written.
Permissions: fixing permissions problem that impedes start of Adobe applications | After Effects region of interest
Similar Messages
-
Adobe Premiere Pro CC Keeps crashing and freezing my MBP
Hi all, Im really at a loss as to what is causing this...Premiere Pro CC randomly freezes. It can happen at any given time and seems to be getting more persistent! When this happens the only thing I am able to do is power down my computer and restart it
Here are my details.
2014 Mac Book Pro
2.3 GHz Intel Core i7
16GB DDR3 RAM
500GB Internal SSD - Programes are stored here.
4TB External Thunderbolt HD (8TB Mirrored) - Media files are kept here.
Im using Premiere Pro CC Version 7.2.2
Mainly editing AVCHD files, but often a combo of AVCHD/ProRes/H.264
I have just recently cleared my Cache in Premiere. Didn't help.Would be great if anyone has any more suggestions, let me know if you need more info from me!
Cheers!
Rob TI am on Windows, but have a few saved Mac discussions that may help (or, may not... but free to read)
Mac and Root User http://forums.adobe.com/thread/879931
-and http://forums.adobe.com/thread/940869?tstart=0
Mac & nVidia Driver http://forums.adobe.com/thread/1075592
-and http://www.nvidia.com/object/mac-driver-archive.html
Mac Retina Bug http://forums.adobe.com/thread/1159632
Troubleshooting guide for Mac freeze
http://helpx.adobe.com/x-productkb/global/troubleshoot-system-errors-freezes-mac.html
http://blogs.adobe.com/aftereffects/2011/02/troubleshooting-quicktime-errors-with-after-ef fects.html
External speakers stop playback http://forums.adobe.com/thread/1370072?tstart=0
OSX Crash http://helpx.adobe.com/creative-cloud/kb/ame-premiere-crash-launch-export.html -
Premiere Pro 2014 is crashing every day. i am running Premiere Pro 2014 on a 2013 imac with 3.4 GHz Intel Core i5 with 16 GB RAM. Playback on premiere continually freezes and the program crashes. Or the playback will start to freeze and then I save and close the project file/program, but the program will not close and I have to force quit. This is extremely frustrating. Premiere Pro CC was super stable and I rarely if ever had a problem. I have changed my permissions to give myself read/write. I have created a new project file in 2014 and then imported all my sequences from my updated project file but none of these strategies have worked. I am considering creating a new project file and going back to working solely in CC because I am on a deadline and troubleshooting this issue is taking up so much time.
I have had to force quit PP CC four times today. The fourth was when it crashed while trying to reopen it. I have had exactly the same problems as described above. I have no solutions to offer. I will go through a week of constant Premiere Pro bugs and poor performance then experience a period that seems too good to be true only to end up having a day like today. I can't believe that they call this a professional editing suite. It just wastes so much of my time pissing around trying to fix things and managing all the extra render and preview files it makes each time I have to save a new copy of a project which usually results in renaming it. It gets confusing after a while. Really not happy with this and have begun to learn Avid so as soon as this project is done, PP will be history.
-
Premiere Pro CC Export Crash and Freeze
So basically, i recorded in 4k 24p on my Panasonic GH4 and some 1080 60 clips and am editing in a 4k premiere pro cc timeline. All the clips are .MOV files. Whenever i go to export my 3 1/2 minute video straight out of Premiere pro or even the Media encoder it stops at about 3% or whenever the export starts to hit the video files and the encoding time raises higher and higher and higher until the export just freezes. I'm exporting it out as an h.264 file 4096x2160 at 24fps. Vbr pass 2 times, at a bitrate of 25mbps. Earlier this past week i exported out about 30 seconds of the video at a random point of time in the video and it exported out fine, i just wanted to see how it compressed and how the footage would look like on vimeo. Now even if i try to export really any clip in the timeline individually it just freezes up like i said. I've been doing LOTS(4 days worth) of different troubleshooting and have not found a solution and im pretty upset. My computer is fast enough for sure, i have exported out a few different 4k tests and videos fine a few weeks back. Im running windows 7 16gb of ram, 8 cores, i7 processor and my graphics card is fine. Could you help me out?
One more thing. A BIG problem like this crashes - it´s up to Adobe to work it out with Apple or who every other vendor causing the problem (if there is a third part fault).
Adobe have to solve the problems together with the third part vendor, then com back to us multi million dollars worth of users with a easy quick fix. Do it! -
Adobe Premiere Pro is constantly crashing and freezing
I'm a new user to adobe and I've used their free trials in the past for cs6, but this latest version of Premiere Pro keeps crashing while I'm in the middle of projects. I really don't know what the problem is. Is there something I need to update?
Macbook Pro 13" 2013
OS Mavericks
8gb RAM
Processor 2.5 GHz Intel Core i5
Graphics Intel HD Graphics 4000 1024 MB
I forget what it said specifically, but the error message said something along the lines of
"There was a serious problem with Premiere pro and it needs to shut down immediately. It will try to save your current session" -
When I run the program Adobe Premiere Pro CC I at once freezes the computer completely and to make it work I have to restart his, what do I do?
More information needed for someone to help... please click below and provide the requested information
-Premiere Pro Video Editing Information FAQ http://forums.adobe.com/message/4200840
•What is your exact brand/model graphics adapter (ATI or nVidia or ???)
•What is your exact graphics adapter driver version?
•Have you gone to the vendor web site to check for a newer driver?
•For Windows, do NOT rely on Windows Update to have current driver information
•-you need to go direct to the vendor web site and check updates for yourself
•nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us
•ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool -
Premiere Pro CC14 won't play video in timeline...
I upgraded to Premiere Pro CC14 when it came out. I've since started a new project that is a mix of stills and video with various FX. Before, everything played fine. Now, I open the project and can scrub through the timeline, but I hit play and nothing happens. The "play" button in the program window switches from the "play" symbol to the "stop" symbol, but nothing happens. The program doesn't freeze, but it just sits there, not doing anything. Even opening the source footage to play back in the source monitor, nothing happens. Otherwise, you can open things and they show up, but nothing plays.
Even starting a new project from scratch, importing one piece of video, and trying to play it gets the same result.
Is anyone else having this problem? Is there a solution?
I'm working on a MacBookPro Retina, with 16GB of RAM on Mavericks.>Before, everything played
Before what? What changed? Did you update anything?
I'm Windows, but some saved Mac links that may (or may not) help
next link says After Effects, but check YOUR permissions !!!
-http://blogs.adobe.com/aftereffects/2014/06/permissions-mac-os-start-adobe-applications.ht ml
-Mac 10.9.4 and OpenCL issue https://forums.adobe.com/thread/1514717
-Mac 10.9.3 workaround https://forums.adobe.com/thread/1489922
-more Mac 10.9.3 https://forums.adobe.com/thread/1491469
-and https://forums.adobe.com/thread/1507936 -
Premiere pro CC drop playback after update 7.2.1
Why premiere pro cc drop playback after update 7.2.1? I have a MacBook Pro late 2011 with ATI Radeon HD6770m 1GB. Premiere pro cc 7.1.0 run normal, ok, without crashing and drop-freeze frame, but after update 7.2.1 i have all this problems.
Just came on here to post about the buzzing transitions, glad to see it's been fixed already!
Another thing though I don't see mentioned, since moving to 7.2 I find audio playblack is out of sync while editing, and in some clips significantly more noticeably than others. This only happens during playback, if I pause and scrub manually, the audio is perfectly in sync. This actually messed up a project for a client. I thought the audio off the camera was out of sync in one segment so I bumped it a few frames before exporting. Didn't check it after of course and sent him the file, then got a reply back that it was out of sync in that spot. Check the exported video and sure enough, he was right. Check it again in project but it looks in sync. So I bump the audio back in the timeline so that it LOOKS out of sync again during playback, but the new exported video is perfectly in sync!
Editing a TV show now with hundreds of clips and it's maddening with some looking fine, some looking a little off, and some looking completely off and having to manually scrub to check and be sure along the way.
Hopefully this is also fixed in this update..will see tomorrow. -
Premiere Pro cc14 keeps crashing... Yes, for me too.
Premiere Pro cc14 keeps crashing, freezing and I keep having to force quit it, start again, and then after another little while (5-10min) - it does it again and again and again and again... you get the drift.
I am on a MacBook Pro retina.
Specs are like those or better that those recommended for the software so I doubt it's a machine problem.
But in a nutshell:
SSD (500gb with over 50gb available)
8gb Ram
NVIDIA graphics card (one of the recommended ones for Mac for this software) - Updated the CUDA driver and thought it was going to resolve the issue but it didn't (1gb)
2.6ghz intel core i7 processor
Working on Mark3 footage off a usb3 harddrive (which I always do and this never has been a problem ever before).
This is unacceptable considering this is a service we pay, we are a professional boutique filmmaking business and we cannot work in those conditions.
Thought it was the computer, turns out it's most likely your software! So please a fix that WORKS is needed.
Thoughts? Advice?
Thinking of going back to normal CC which was working just fine... but need to see this project through for now as you can't save the project for a previous version of PP (nice one!)stephbubble,
I was talking about the Intel Graphics Card. Please check if you have an Intel Graphics Card alongside the NVIDIA Graphics Card. Have you tried that Graphics Switching option?
If that doesn't help, try this:
Go to the following locations:
Location 1: When in Finder, click on Go > Go to Folder > ~/Library/Application Support/Adobe
Location 2: Go > Go to Folder > ~/Library/Preferences/Adobe
Location 3: Documents > Adobe
In all the locations, rename the 'Adobe' folders to 'OldAdobe'
Launch Premiere, accept the License Agreement and see if it works.
Note: You will lose your customized workspaces and keyboard shortcuts.
Thanks,
Rameez -
I am using the premiere pro trial at the moment and have been trying to render a video for a solid week now. My computer is far more powerful then the recommended specs and yet it still takes 2 hours to attempt to export a 3 minute video (that isn't even heavily edited) and not only that but it will get to 99 or 100% when it says Premiere Pro has stopped working and needs to close. I have used earlier versions of the product before and never had such problems, even my 2 year old laptop could breeze exporting. What's going on?
Thanks, I'm a bit new to asking for help!
Version : Premiere Pro CC 2014.2 (8.2)
It is up to date
I'm using Windows 8.1 build 9600
My sources are contained in .mov, .mp4 and .png. The codec I'm trying to use is H.264
After I set the project to export I got this error message every time it gets to either '99' or '100%' completed. "A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available"
I have never had such a problem with the program which makes me think it might have something to do with a recent update.
No other notable software was running during the export.
I don't have any third-party effects or codecs installed.
I have 64 bit OS and processor, Intel i5 - 4670K quad core clocked at 3.40 GHz. 12 GB of RAM. And a GTX 770 with 2GB of video RAM.
Unless it was installed in the trial, I do not have the Mercury Playback Engine.
And finally, it can be noticeably choppy during the preview when it gets to the part I don't have rendered but is fine again for a bit if I replay those parts. A part from being a bit slower then usual, I didn't actually run into a major problem until I started exporting.
Thank you for the help! Any suggestions? -
My Premiere Pro won't open and keeps coming up with a 0xc000007b error message!! I have uninstalled and reinstalled it but it will still not open.
It worked for me, any way we have to do following things now, I have seen this happens becasue of the corrupt dll for Visual C++ packages. if the following thing will not work, I am affraid we have to reinstall the windows 7
Good Luck
Try to remove all the Visual C++ 2010 Redistributable and Visual C++ 2008 Redistributable Packages (both x86 and x64) from the Control Panel
Download and install following Visual C++ Redistributable Packages
Microsoft Visual C++ 2008 SP1 Redistributable Package (x86)
Microsoft Visual C++ 2008 SP1 Redistributable Package (x64)
Microsoft Visual C++ 2010 SP1 Redistributable Package (x86)
Microsoft Visual C++ 2010 SP1 Redistributable Package (x64) -
I work with Premiere Pro on a mac and export quicktime movies to be played on pc's or mac's
I work with Premiere Pro on a mac and export quicktime movies to be played on pc's or mac's. When I export a qt from Premiere with audio it will not play on a pc only a mac. After extensive research I have narrowed down the problem to this: if you use the inspector in quicktime it looks like this
DV, 720 x 480 (640 x 480), Millions
16-bit Integer (Little Endian), Stereo (L R), 48.000 kHz
I have to run it thru AE to make it look like this....then it plays
DV, 720 x 480 (640 x 480), Millions
16-bit Integer (Big Endian), Stereo, 48.000 kHz
SOOOO the problem is the Little/Big Endian. I googled that and it looks like a file/bit structure....anyone know how/why to change it in Premiere? Because everytime I make a movie in Prem I have to drag the sequence into AE and render it there so the sounds works.....
thanksTwo questions:
1. What CODEC are you choosing when exporting on the Mac?
2. Do you have any Blackmagic hardware/software installed?
Cheers
Eddie
PremiereProPedia (
RSS feed)
- Over 300 frequently answered questions
- Over 250 free tutorials
- Maintained by editors like
you
Forum FAQ -
I have bought a single App Premiere Pro in creative cloud and installed and downloaded Premiere Pro, but the App will not launch.
Hi There,
We would appreciate if you could provide us the below mentioned information so that we can assist you appropriately.
OS Version:
Have you used Premier Pro as trial before?:
Error message/screenshot<if any>:
Thanks,
Atul Saini -
Why remove .flv export from Premiere Pro CC 2014? And what's a good workaround?
Why remove .flv export from Premiere Pro CC 2014? And what's a good workaround?
OK, so you want to put it on your own web page. That's fine as long as you know how to create a web page.
The next thing you have to decide is how big do you want the video to appear on the web page. Many people just post on YouTube and then embed the video into their web page. That way, the video can take advantage of all of the various sizes that YouTube provides.
In any case, I suggest that you use H.264. But the data rate depends on the size of the file. If you are going to display it in HD, then you probably want to start at about 20Mb/s and go up or down from there. The required data rate depends on what you find acceptable, and that depends on the amount of movement in the video. For example, a talking head next to a white board explaining something requires a lot less bits to represent the image because less changes are taking place from frame to frame. If you use 10Mb/s for that, you might find 20Mb/s or more is required to make you happy if you shot a football game from the sidelines.
I generally use settings that look like this image. If you have any questions as to why I choose these settings, feel free to ask. -
Macbook Pro 2009 runs slowly and freezes. Can someone look at this Etrecheck report and tell me what's wrong?
Hardware Information:
MacBook Pro (13-inch, Mid 2009)
MacBook Pro - model: MacBookPro5,5
1 2.26 GHz Intel Core 2 Duo CPU: 2 cores
4 GB RAM
Video Information:
NVIDIA GeForce 9400M - VRAM: 256 MB
System Software:
OS X 10.9.1 (13B42) - Uptime: 6 days 16:17:8
Disk Information:
FUJITSU MJA2160BH FFS G1 disk0 : (160.04 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
MacBook HD (disk0s2) /: 159.18 GB (29.38 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
HL-DT-ST DVDRW GS23N
USB Information:
Apple Inc. Built-in iSight
Apple Internal Memory Card Reader
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
FireWire Information:
Thunderbolt Information:
Kernel Extensions:
com.spsys.driver.IOKitDriver (1.0.0d1)
com.parallels.kext.usbconnect (8.0 18615.948847)
com.parallels.kext.hypervisor (8.0 18615.948847)
com.parallels.kext.hidhook (8.0 18615.948847)
com.parallels.kext.netbridge (8.0 18615.948847)
com.parallels.kext.vnic (8.0 18615.948847)
com.parallels.filesystems.prlufs (2010.12.28)
Startup Items:
StartupComponent: Path: /Library/StartupItems/StartupComponent
Problem System Launch Daemons:
Problem System Launch Agents:
Launch Daemons:
[System] com.adobe.fpsaud.plist 3rd-Party support link
[System] com.fitbit.galileod.plist 3rd-Party support link
[System] com.spsecure.daemon.plist 3rd-Party support link
Launch Agents:
[System] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link
[System] com.spsecure.useragent.plist 3rd-Party support link
User Launch Agents:
[not loaded] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link
[not loaded] com.adobe.ARM.[...].plist 3rd-Party support link
[not loaded] [email protected]
[not loaded] com.google.keystone.agent.plist 3rd-Party support link
User Login Items:
iTunesHelper
AdobeResourceSynchronizer
Dropbox
EvernoteHelper
Fitbit Connect Menubar Helper
Google Chrome
Internet Plug-ins:
Flip4Mac WMV Plugin: Version: 2.4.4.2 3rd-Party support link
FlashPlayer-10.6: Version: 11.9.900.170 - SDK 10.6 3rd-Party support link
Default Browser: Version: 537 - SDK 10.9
AdobePDFViewerNPAPI: Version: 11.0.06 - SDK 10.6 3rd-Party support link
AdobePDFViewer: Version: 11.0.06 - SDK 10.6 3rd-Party support link
Flash Player: Version: 11.9.900.170 - SDK 10.6 Outdated! Update
QuickTime Plugin: Version: 7.7.3
OfficeLiveBrowserPlugin: Version: 12.3.6 3rd-Party support link
AmazonMP3DownloaderPlugin101750: Version: AmazonMP3DownloaderPlugin 1.0.17 - SDK 10.4 3rd-Party support link
Silverlight: Version: 5.1.20913.0 - SDK 10.6 3rd-Party support link
iPhotoPhotocast: Version: 7.0
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 1.9 - SDK 10.9
AppleAVBAudio: Version: 2.0.0 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
User Internet Plug-ins:
Move-Media-Player: Version: npmnqmp 071503000004 3rd-Party support link
fbplugin_1_0_3: Version: (null) 3rd-Party support link
3rd Party Preference Panes:
Flash Player 3rd-Party support link
MacFUSE 3rd-Party support link
Bad Fonts:
None
Old Applications:
Microsoft AutoUpdate: Version: 2.3.6 - SDK 10.4 3rd-Party support link
/Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
/Library/Application Support/Microsoft/MERP2.0
Microsoft Error Reporting: Version: 2.2.9 - SDK 10.4 3rd-Party support link
Microsoft Ship Asserts: Version: 1.1.4 - SDK 10.4 3rd-Party support link
SLLauncher: Version: 1.0 - SDK 10.5 3rd-Party support link
/Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
Amazon MP3 Downloader: Version: INFO_PLIST_VERSION - SDK 10.4 3rd-Party support link
Time Machine:
Skip System Files: NO
Auto backup: YES
Time Machine not configured!
Top Processes by CPU:
37% prl_vm_app
10% WindowServer
9% Google Chrome
1% hidd
1% Agent
Top Processes by Memory:
602 MB prl_vm_app
115 MB Google Chrome
82 MB Google Chrome Helper
82 MB Mail
70 MB Microsoft Word
Virtual Memory Information:
137 MB Free RAM
782 MB Active RAM
718 MB Inactive RAM
1.50 GB Wired RAM
23.02 GB Page-ins
1.21 GB Page-outsHey greytdogs,
I would give some of the suggestions in this link a shot:
OS X Mavericks: If your Mac runs slowly
http://support.apple.com/kb/PH13895
Welcome to Apple Support Communities!
Sincerely,
Delgadoh
Maybe you are looking for
-
Scheme on number of lots to be created at the time of GRN
Hi I have a bit different scenario: raw material is batch managed. Now at the time of GRN in MIGO, the no. of line items for the same material varies. Sometimes its 25, sometimes 30 and so on. Now the requirement is, can we control the inspection lot
-
How to add an action after closing a ModalInternalFrame?
Hi folks I created a ModalInternal Frame: tableMif = new ModalInternalFrame( getString("ifikPatList"), this, tableP); tableMif.putClientProperty(CLOSE_ON_F1, true);which is being closed when I push F1. But additional to this, I want some other code
-
Software Component in two tracks
Hi, I have created a software component in SLD and created a track in NWDI. I have imported that track in my NWDS and have added DCs to my SC. My SC has been deployed to all the runtime environments correctly. Now I want to deploy the content of this
-
I have been give a british pound sterling gift card, and want to use it in the US. How do I do this?
-
Hello everyone, does anyone knows how to get 2 copies of the same smartfrom . Please give the easiest alternative as i am not a programming genius . Any help will be appreciated . Honey