Premiere Pro CC2014 error ComponentFactory.cpp-69

I tried to open a project that I started with CS6 and tried to open in CC2014. It contains prores422 .mov files, Premiere Pro Debug Event pop up appears with message,
Premiere Pro has encountered an error.
[..\..\Src\Component\ComponentFactory.cpp-69]
I noticed someone (drbuhion Mar 19, 2014 1:07 AM) asked this question (Premiere Pro CC error ComponentFactory.cpp-69) and there was no answer. Any chance of resolving it?

Thanks Mark. I just reinstalled Premiere Pro CC 2014 a few days ago and used the Adobe Cleaner to resolve a different issue this week. (It worked.)
I had to start a project with a client’s laptop, which has CS6, then finish it at my home office, where I use CC 2014 (which I love). Granted, I’ll probably be in a jam if I have to edit it on that client’s laptop for some reason, but I don’t think that will happen.
Oddly, a different project that I did on that client’s laptop with CS6 opened fine (which actually will benefit from the features of CC 2014).
For what it’s worth, I worked around the problem by starting over with a new project to re-do the problematic one, using my PC with CC 2014.
Bill

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Premiere Pro CC error ComponentFactory.cpp-69

When importing prores .mov video files, Premiere Pro Debug Event pop up appears with message,
Premiere Pro has encountered an error.
[..\..\Src\Component\ComponentFactory.cpp-69]
Please help to resolve this.
Thanks.

Thanks Mark. I just reinstalled Premiere Pro CC 2014 a few days ago and used the Adobe Cleaner to resolve a different issue this week. (It worked.)
I had to start a project with a client’s laptop, which has CS6, then finish it at my home office, where I use CC 2014 (which I love). Granted, I’ll probably be in a jam if I have to edit it on that client’s laptop for some reason, but I don’t think that will happen.
Oddly, a different project that I did on that client’s laptop with CS6 opened fine (which actually will benefit from the features of CC 2014).
For what it’s worth, I worked around the problem by starting over with a new project to re-do the problematic one, using my PC with CC 2014.
Bill

Premiere pro cc2014 bugs?

Hello
Has anyone updated Premier pro cc 2014 to the latest version. I havent touched it in ages because of all the bugs and constant crashing but im eager to return to several CC 2014 projects that I need to start using again.
Have the bugs been fixed is it worth using again?
Thanks
Philip

Here's a breakdown and he's the link to the original post. There's some feedback from other customers there: What's Fixed in Premiere Pro CC2014.2
As noted in the blog post for the 2014.2 release, while this update includes a few new features, it is chiefly geared toward addressing known issues. The blog post lists the higher profile fixes. Below is is a more comprehensive list.
Import
Red frames in MXF clips from a particular model of camera.
Cannot import ARRI Alexa Open Gate clips
Import fails for IMX 30 MXF clips stored on certain proprietary media asset management systems. Error: Unsupported format or damaged file.
Some XDCAM HD Proxy files show red frames
Some .VOB clips play only audio or shows media pending indefinitely
Premiere does not recognize timecode for audio-only MXF files written by some third-party programs.
Only the first frame of video plays for AVC-Intra50 MXF files stored on certain third-party media asset management systems.
Spanned DVCPRO clips have incomplete audio if an XMP file is present but no media cache/pek file are found.
Some metadata from an Adobe Clip project does not get correctly logged on import.
Exporting & Rendering
Rendering fails for MXF media with Posterize Time effect applied
ProRes exports can be very slow when smart rendering
Encoded output can include black frames, corrupted frames, or frames from elsewhere in the sequence
Canceling export to P2 can result in low-level exception if the sequence duration is greater than a few minutes
Aspect ratio for IMX 30 widescreen anamorphic encodes is incorrect.
Edit to Tape: Audio drops out while playing out to tape
The Height setting for encodes to the GoPro Cineform codec is constrained to multiples of 8.
Smart Rendering: GoPro 2.7K footage cannot be smart rendered
AAF
Distorted audio in AAF exports with 24 bit embed option selected.
If a multichannel sequence has been nested into 2 channel sequence, then an AAF export yields the number of channels in the nest rather than the 2-channel mix-down
Certain third-party programs have problems relinking to video with Premiere's AAF exports. (Windows only)
If the first of two adjacent audio clips has a Fade Out applied, exporting as AAF converts it to a Fade In onthe second clip. (Mac only)
When AAF exports are opened in some third party apps, audio crossfades are treated as cuts or fade-ins.
Crash during AAF export if a video clip has multiple effects applied.
When AAF exports are opened in some third party apps, some audio clips and tracks are incorrect.
Crash upon exporting to AAF with disabled clips that have cross fades applied
If a multicam sequence with mono audio is nested onto a stereo or adaptive track, then exporting to AAF yields a stereo clip with the audio panned fully to the left.
When AAF exports are opened in some third party apps, rendered audio of is relinked automatically, but the video needs to be manually linked.
Playback
If a UHD ProRes clip is in an SD sequence an scaled to less than 50%, then scaling is ignored during playback at Full Resolution [GPU acceleration only]
Poor playback performance with certain third-party I/O hardware on OS X 10.9.
Crash during playback of R3D content [CUDA GPU acceleration only]
Audio
Audio sync is lost with some XDCAM content wrapped in QuickTime reference movie
Audio sync is lost when user starts scrubbing during playback while using certain I/O hardware.
When playing past an audio transition, the sound sometimes surges and has pops/clicks introduced
Audio dropouts, and Events panel reports "audio dropouts detected." [Prefetch purge related]
Audio dropouts in some scenarios after releasing memory (e.g., cycling focus to another app)[Prefetch-related]
Shuttling for an extensive time can cause audio dropouts
Project
If current user does not have write access to certain folders, the crash error message is uninformative (Mac only)
In Adobe Anywhere, crash when using keyboard shortcut to open Convert Project to Production dialog or the New Production dialog.
If multiple clients on a network use the same media cache location, then upon importing a given asset each client writes its own accelerator files.
The Find features in the Project panel and Timeline cannot search by Korean characters.
In Search Bins, moving focus by keyboard from one clip to another can cause the tree view to expand to show the bin where the clip is stored.
Project Manager/Consolidate & Transcode
If the destination drive has insufficient space, Premiere throws an "unknown error" rather than an informative message.
Project Manager writes some clips outside of folders
Consolidate and Transcode does not warn the user if the destination drive has insufficient space.
Unknown error can result from using Consolidate & Transcode with P2 content in the sequence.
In some cases, Consolidate & Transcode copies and renames the component assets for merged clips.
If Exclude Unused Clips is deselected, the components for merged clips sometimes still get copied; if the option is selected, the presence of merged clips can yield Unknown Error.
If the sequence being transcoded contains overlapping "soft" subclips, then some clips may be missing from the sequence in the consolidated version, and In/Out points may be incorrect for the subclips.
If Exclude Unused Clips is turned off and the project being transcoded contains "soft" subclips, then the consolidated version of the project does not have transcoded copies of the subclips.
If a sequence contains only audio from an A/V clip, using Consolidate and Transcode to some presets will fail with unknown error
If the sequences being transcoded contains two copies of a master clip, one of which was the product of Duplicating or Copying/Pasting in Project panel, the consolidated version of the project has only one instance of the master clip.
If the project contains multiple master clips for the same asset and Interpret Footage is applied, then the consolidated version will have multiple transcoded copies of the source asset.
If the transcoded sequence contains a hard subclip (i.e., "Restrict Trims to Subclip Boundaries" enabled), the resulting project item is a master clip rather than a subclip.
Merged Clips
Comment markers added to a merged clip get inserted to the component clips, but the Name & Comment entries are not saved.
Hang on right-clicking the current marker in a merged clip in certain circumstances.
Editing/Timeline
Crash on clicking the very bottom of clip in the Timeline and dragging to move the clip. [SubViewImpl.cpp-724]
Crash on Ripple Trim Previous Edit to Playhead for a clip group when that action completely deletes one of the component clips in the group. (TrackItemGroup.cpp-821)
Indefinite hang if sequence contains a QuickTime .mov with an unusual framerate and a CEA-708 caption track
Crash upon creating a sequence from a source with no frame rate specified (e.g., a title imported from a third-party-generated XML)
If a rendered-and-replaced clip has been trimmed, then Restore Unrendered can result in content being out of sync
Multicam
Audio is lost when flattening multicam sequences that were created with dual stereo movies.
If a multicam clip was created with Switch/mono and placed into stereo tracks, then flattening incorrectly maps the audio channels to stereo, with the right channel disabled.
Playing a multicam sequence in the Source Monitor can result in an unacceptable ratio of dropped frames.
Effects & Transitions
With Warp Stabilizer applied, Program Monitor shows only upper left corner of the frame, sometimes with alternating whole frames [GPU acceleration only]
Sub-pixel positioning is incorrect for non-linear alpha compositing [GPU acceleration only]
GPU transitions that depend on other layers cannot access those layers
Crash upon clicking outside the Direct Manipulation control for some effects.
Memory leak with certain third-party effects
Crash on clicking Setup button for some third-party transitions.
Loudness Radar' Track FX Editor intercepts keystrokes intended for editing titles (e.g., spacebar)
Crash (Pure Virtual Function Call) on adjusting parameters for some third-party effects.
Some third-party effects get frames from the wrong time in the clip.
UI/Workspaces
All open Project panels get reset to root upon switching between projects that use the same workspace.
The order of open Timelines sometimes gets jumbled upon closing and reopening the project.
Bezier handles for keyframe can be nearly invisible at default brightness.
Closing the Source Monitor when it's showing a scope (e.g., YC Waveform) crashes Premiere (error: CheckBoxControl.cpp-105)
HTML5 panels do not receive Tab events.
Redraw errors on maximizing an HTML5 panel.
Performance (Note: Most of these fixes are also listed under a product area)
In certain scenarios, performance is unacceptable when doing basic editing operations with waveforms displayed in the Timeline.
Scrubbing a growing file on an Xsan can result in very high bandwidth usage with some network configurations.
Playing a multicam sequence in the Source Monitor can result in an unacceptable ratio of dropped frames.
ProRes exports can be very slow when smart rendering.
Poor playback performance with certain third-party I/O hardware on OS X 10.9.

Premiere Pro CC2014 Crashes, won't update (U44M1P7), cleaner doesn't help, says projects are from newer version

Hi,
Premiere Pro CC2014 (win 8.1) has stopped working for me. I tried to update yesterday but that failed. Nevertheless, I could still work in PP.
Today when opening any project (I worked on them yesterday) I get this:
Premiere Pro Debug Event
Premiere Pro has encountered an error.
[c:\cloudroom\releases\2014.09\shared\mediacore\mediafoundation\api\in (<-at this point the edge of the dialog box is reached)
Then I get a 'Premiere Pro has encountered a serious error'-message end it's game over.
Restarting doesn't help, this keeps on happening.
So, I tried to update again; update still fails
Uninstalled PP CC2014
Used Adobe Cleaner Tool
Reinstalled PP CC2014, I now get a message:
Installation succeeded, but a patch failed
Errors encountered during installation. (U44M1P7)
Start up PP CC2014, try to open a project I worked on yesterday and get a message that it can't open this because it was created with a newer version.
So, I am screwed. I need a solution asap, as in NOW.
I have deadlines to make.
regards
Jan

U44.. update error http://forums.adobe.com/thread/1289956 may help
-more U44.. discussion http://forums.adobe.com/thread/1275963
-http://helpx.adobe.com/creative-suite/kb/error-u44m1p7-installing-updates-ccm.html
-http://helpx.adobe.com/creative-suite/kb/error-u44m1i210-installing-updates-ccm.html
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

Premiere pro CC2014 crashes on new imac with AMD Radeon R9 M295X

Premiere Pro CC2014 starting up crashes with error "Premiere Pro could not find any capable video play modules"
We use new iMac with OS X 10.10.1 and graphic card AMD Radeon R9 M295X 4096MB which is working faultlessly with all Adobe programs including Premiere Pro CC. Only Premiere Pro CC 2014 crashes and asks for viodeodriver. No alterations can be made on iMac. Apple guarantees graphic card specifications.It seems to us obvious that PremierePro CC2014 is not compatible with this graphic card. We are completely stuck in our work for more than 2 week!! Does anybody can bring help? If necessary we can send crash report. Thanks!

Discussion moved to Premiere Pro forum for quicker & accurate response.

Premiere pro cc2014 and audio file ac3

Good morning
In premiere pro cc2014 help it is specified that Ac3 audio format is supported. Each time I try to import such a file the program sends an error message stating the contrary! what is the solution? My software is updated; I don't understand such contradictory situations.
Claude

Read Tweakers Page - Video Codecs and then convert to an editable format.

Je n'arrive pas à exporter plusieurs pistes audio sur un même fichier depuis premiere pro CC2014

je n'arrive pas à exporter plusieurs pistes audio sur un même fichier depuis premiere pro CC2014. Je souhaite le faire avec un codec plug in Prores (mais là aussi rien de prévu)
merci pour votre aide

Bonjour,
Je ne suis pas du tout spécialiste mais il n'y a aucun problème à exporte plusieurs pistes audio à partir de Première. -Exportation Media> Format : AIFF ou Audio ACC après on peut utiliser Audition si on veut convertir dans un format compressé . En ce qui concerne l'utilisation du codec plug in Prores, as-tu cherché sur le net par ex sur
Exporter converter Plugin for Adobe Premiere and After Effects for Export / Conversion to Apple Prores & HEVC H265 on Wi…/ ,
Miraizon DNxHD and ProRes Codecs Overview ou autres.
Je n'ai pas regardé mais comme tout plugin commercial, faut l'acheter et l'installer avant de pouvoir l'utiliser.

Premiere Pro CC2014 電源が落ちる

Premiere Pro CC2014をiMac (27, Late 2012) 3.4 GHz Intel Core i7 メモリ32GBで作業中に前触れもなく突然に電源が落ちる事態が頻繁に発生してしまっています。
対策などあればお知らせください
追記（2015/1/20 18:00）
主にPhotoshop系のソフトを使っていますがPhotoshop系ソフトでは落ちず、premiereでは決まった動かし方ではなく、編集画面をブラウズしているだけでも落ちてしまいます。
メッセージ編集者: 邦広相沢
追記（2015/1/21 9:30）
教えてもらって、システム情報のログを見たところ
TMCCFS　＃＃＃　エラーメッセージが沢山並んでいました
（＃＃＃部分は数字で種類がいっぱいあります）
メッセージ編集者: 邦広相沢

Discussion moved to Premiere Pro forum for quicker & accurate response.

Premiere Pro Installation errors! Help me!

I disables my firewall, Kaspersky , I'm the administrator of my computer and I tryed "Run As Administrator". but that didn't help.
I'm using a 32-bit Windows 7.
The installation stops very close to the start and says Installation Failed
The error code:
Adobe Premiere Pro CS4
Error:
Error 1625. This installation is forbidden by system policy. Contact your system administrator.

Hi,
I'm sorry you're running into problems installing Premiere. Would you mind reposting this issue over on the Premiere forums?
Thanks,
Chris

Premiere Pro CC2014 freezing

Just Installed all the new CC2014 apps, and I can't get them to open up and run. I'm trying with Premiere Pro now on a mac pro 5,1 OS X 10.9, and the first time I launched it, it froze on the splash page. I waited somewhere between 10 - 15 minutes and it didn't do anything. I tried force quitting Premiere Pro, which from the force quit box it said it did, but didn't actually remove the splash page. I waited maybe another 20 minutes and the computer froze up, forcing a hard shut down. After restarting, I launched Premiere Pro CC2014 again. The app launched and went through the splash page fine. I tried opening a pervious project (CC 7). PPro asked me to update the project, so I saved it with a different name. The app launched, with the "Media Pending" screen in the program monitor. The Save Project progress bar window is hovering over the project, and is now frozen without showing any progress. Premiere Pro has been frozen again for about 20 minutes. I've tried force quitting PPro. The Force Quit window no longer shows PPro in the box, but the app window is still frozen in place. Any ideas?

I just can't get PPro CC2014 to work. I have spent quite some time with tech support, and they have worked hard trying to figure out what the problem is. CC2014 does in fact start, I can edit, but I can't get PPro to quit, and therefore can't shut down my computer. Always hard shutdown. But before I go any further, I do need to thank Anand K, Rahul N, and Sarthak G. I know you all put in a lot of time, and your hard work is appreciated.
However, after working with permissions, booting from system user, deleting cache files, and a few other things they have done, PPro CC2014 still will not quit. So this is what I did last friday (07/11/14) just to see if I could narrow the problem down a bit.
1. Using a brand new hard drive, I created a bootable disk with OSX Mavericks 10.9.4 on it, and named it Macintosh HD 2.
2. Opened up the computer and swapped out the original hard drive (Macintosh HD), and replaced it with the newly created Macintosh HD 2.
3. Installed CC2014, Premiere Pro, AE, and a few other CC2014 apps, plus plugins (coremelt and red giant), drivers etc... to get the machine back up and running.
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Does anyone out there in adobe land have any idea what might be happening? Thanks.

Every time I install the Premiere Pro, an error:213:10 shows up, how do i fix this? [was: Premiere Pro.]

Hi, every time I install the Premiere Pro, an error:213:10 shows up, how do i fix this?
Someone please help! Thanks!

Error code 213:10

Premiere Pro startup error

Hello,
When I open Premiere Pro on my computer, I now get a startup error message that says: "Adobe Premiere Pro could not find any capable video play modules. Please update your video display drivers and start again." What does this mean? I cannot get into the program! I have a Windows 7 OS and am on the Creative Cloud Subscription. Thanks!

Hi Journstud89,
Please check http://helpx.adobe.com/premiere-pro/kb/error---preludevideo-play-modules.html
^Ani

Premiere Pro CC2014.2 ntdll error

Hey,
anyone else having PP crash after the 8.2 update? I keep getting the below error:
Faulting application name: Adobe Premiere Pro.exe, version: 8.2.0.65, time stamp: 0x5486db4a
Faulting module name: ntdll.dll, version: 6.1.7601.18247, time stamp: 0x521eaf24
Exception code: 0xc0000005
Fault offset: 0x0000000000052f86
Faulting process id: 0x2168
Faulting application start time: 0x01d019e6c12de352
Faulting application path: C:\Program Files\Adobe\Adobe Premiere Pro CC 2014\Adobe Premiere Pro.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 8f518e38-85de-11e4-81e4-1cc1de338660
I trashed my preferences; rolled back to earlier versions of NVIDIA drivers; cleared out my cache; reinstalled PP 8.2, and uninstalled all 3rd party plugins... I still get the above error. I've since rolled back to 8.1 with no issues. I'd love to get 8.2 to work, since scrubbing thru Gh4 4k files was a lot smoother with this update.
Specs:
HP Z800 MC 8.2, Adobe CC 2014, Windows 7 Ultimate 64-bit SP1, 2 Hex Core X5650 @ 2.67GHz, 48Gigs Ram, NVidia Quadro K4000, Sandisk Extreme 240 gig SSD System drive, SATA 4 Tb (Raid 0) media drive, Sata 2 TB export drive , SSD 120GN for cache, 1 G-Tech 2tb Raid export/backup,1 4tb G-drive backup, Matrox MXO2 mini, 850 WATT PSU

Having the EXACT same issue. It started immediately after updating. I uninstalled and re-installed to no avail. Rolling back now....
Problem signature:
Problem Event Name: APPCRASH
Application Name: Adobe Premiere Pro.exe
Application Version: 8.2.0.65
Application Timestamp: 5486db4a
Fault Module Name: ntdll.dll
Fault Module Version: 6.1.7601.18247
Fault Module Timestamp: 521eaf24
Exception Code: c0000005
Exception Offset: 0000000000052f86
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: e48e
Additional Information 2: e48ecf9f2560a4e1b4f01d97ad1a464f
Additional Information 3: a4b1
Additional Information 4: a4b123fbc2e03edde0d0483bb2ae95b7
Spec: Windows 7 Pro - NvDia GTX 680 - 64GB Ram - Intel i7 3930k

Premiere Pro CC error "...\src\core\Propertieslmpl.cpp-641" dumps program at start. First-time use.

This error message displays:
When I try to start Premiere Pro CC. This is the first time I have tried to use the program. I have a full CC subscription.

Hi Paul,
Have you tried resetting preferences? http://helpx.adobe.com/en/premiere-pro/using/preferences.html#change_preferences
Thanks,
Kevin

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Here's what I'm running.
Late 2013 Mac Pro
OS X 10.9.5
Processor: 3.5GHz 6-Core Intel Xeon E5
Memory: 12gb 1867 MHz DDR3 ECC
Graphics: AMD FirePro D300 2048 MB
Who can help? I'm looking at you Adobe.

I am having the same exact issue. Adobe, please help us!!!

Premiere Pro CC2014 error ComponentFactory.cpp-69

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