Premiere pro cc2014 problem with workspace

Hi everyone !
I have some issue with Premiere, and its workspace....
Each time (except some "random" times) a new project is open, there is a problem with the composition of the workspace. Each windows move in an odd way that i dont understand... And i must have to recompose each time my own workspace. This problem is recurent, even when I re open a project...
Here the result when a project is open :
Thanks in advance !

I 've been in relation with an "support technician" (i dont know how to define this fonction in english...), really useless... But few hours later I found this in my mail box. A potential answer (i didnt test it) to this problem (Sorry but the mail is in english and french.... Verry 'confortable' comme on dit chez nous...
Fasten your seabelt, it's a little bit complicated :
Merci d'avoir contacté le service clientèle Adobe suite à votre demande concernant première.
Pourriez-vous suivre ces solutions concernant votre problème:
1. Please rename the Adobe Folder in the Documents folder.
2. Make sure the user is not using the sync settings option. (https://helpx.adobe.com/premiere-pro/using/sync-settings-cc.html)
3.　Please uncheck the option for import work space from the project, under the window icon of Premiere Pro.
4. Try and change the user account. (https://helpx.adobe.com/x-productkb/global/create-local-administrator-account-windows.html)
5. Please make sure Premiere Pro is not installed on the network. (check if all was installed on default locations)
6. In case these steps do not work please perform a clean uninstall and re-install of the Adobe Application.
>>>> Suivez ces manipulation pour une réinstalle pour　WINDOWS:
A) Redémarrez la machine en Mode Minimal :
Windows Vista / 7 / 8 :
- Allez à l'adresse http://support.microsoft.com/kb/929135/fr
- Cliquez sur "Sommaire" puis sur "Procédure pour démarrer en mode minimal"
B) Désinstallez les produits depuis l'utilitaire Adobe :
http://helpx.adobe.com/fr/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
- Sur la page,　allez à l'étape 3 et sélectionnez votre plate-forme.
- Téléchargez l'archive et décompressez-la (clic-droit > Extraire)
- Dans le　dossier décompressé, exécutez "AdobeCreativecloudCleanerTool.exe"
- L'option à sélectionner pour supprimer le Creative Cloud est　3
- Sélectionnez "Clean All".
C) Supprimez les dossiers concernant Adobe suivants :
C:\Programmes\Adobe
C:\Program Files\Adobe
C:\Program Files (X86)\Adobe
C:\Programmes\Common Files\Adobe
C:\Program Files\Common Files\Adobe
C:\Program Files (X86)\Common Files\Adobe
C:\Programmes\Fichiers Communs\Adobe
C:\Program Files\Fichiers Communs\Adobe
C:\Program Files (X86)\Fichiers Communs\Adobe
NB : Les dossiers suivants sont normalement cachés par le système.
Pour y accéder,
http://is.gd/windows_hidden
C:\ProgramData\Adobe\
C:\Utilisateurs\<votre nom>\AppData\Roaming\Adobe
C:\Utilisateurs\<votre nom>\AppData\Local\Adobe
D) Videz la corbeille.
E) Téléchargez et installez le Gestionnaire d'abonnement depuis l'adresse suivante :
https://creative.adobe.com/products/creative-cloud
F) Redémarrez la machine en Mode Normal :
- Pressez simultanément le touche Windows et la touche R
- Tapez "msconfig" (sans guillemets) puis appuyez sur Entrée.
- Cochez "Démarrage normal" et cliquez sur OK.
7.
SAVE MSINFO32:
See for steps:
http://support.microsoft.com/kb/300887
1. Please press Windows Key + R to open the Run Menu
2. Type msinfo32 and click OK
3. While viewing the System Summary node go to File then Save (Please do not use Export)
　 Pour nous envoyer le fichier, allez sur www.adobe.com/go/supportportal_fr > identifiez-vous et cliquez sur le numéro de cas.
Si jamais vous rencontrez le moindre souci, n'hésitez pas à nous recontacter et c'est avec plaisir qu'un de mes collègues ou moi-même tenterons de résoudre votre problème dans les plus brefs délais.
En vous souhaitant une excellente journée,
Cordialement,
Raphael L
Adobe Service Clientèle.
Nous avons récemment mis-à-jour la page de support de notre site internet vers www.adobe.com/fr/support . Vous pourrez y trouver de nombreux éléments d'aide ainsi que, sous le menu « Nous contacter », le tout nouveau service de support par Chat. Vous pourrez accéder à celui-ci après avoir sélectionné votre produit et le sujet de votre question.
Nous vous adressons ce message en réponse au cas de support n° 0186330963 ouvert par pierre grambert.
Nous nous permettons de vous recontacter car nous n’avons reçu aucune nouvelle de votre part concernant ce cas. Si votre problème n’a pas été résolu, merci de bien vouloir nous en informer afin que nous puissions vous fournir une assistance complémentaire.
Pour ce faire, vous pouvez vous connecter au Portail du support technique Adobe et consulter l’historique des cas ou fournir des informations sur le cas en cours. Recherchez le numéro du cas dans la section des activités récentes. Pour ajouter des informations, ouvrez le cas et mettez-le à jour.
Si vous ne parvenez pas à vous connecter, consultez le forum aux questions sur les identifiants et les adhésions Adobe
Si nous ne recevons aucune nouvelle de votre part sous 7 jours à compter de la réception de cet avis, nous considérerons que votre problème est résolu et clôturerons le cas.
Vous disposerez toutefois d’un délai de 14 jours pour le rouvrir si vous rencontrez d’autres difficultés.
Merci,
Le service clientèle Adobe

Similar Messages

Premiere Pro CS4 - Problem with the monitor program.

Hi. I'm not able solving problems with the monitor using PremiereProCS4. When I drag a photo (also only one photo) in the timeline and play it in the monitor program, vision in the monitor program doesn't run:black monitor or a little part of the photo appear... sometimes distort colours. Asus P5QPRO, Intel 9550 and Sparkle Nvidia GeForce 9800 GTX+ 1024 DDR3; last gpu driver and directX are installed. Different configuration of stratch disks were tested. Where am I wrong?

Dear Bill,
thanks for your answer and your article. I tried with your NTSC 4:3 720x480 PAR 0.9 and, "magically", no more problem!!! I used the script pocedure in Photoshop CS4 to resize my images. Now, before starting my workflow and hoping not to overuse your patience, I would like to indicate you my equipment and my target: I use a Canon Eos 7D (generally for still images, 90% are vertical, and just some videos) and I use Premiere Pro CS4 to burn a dvd (normal, 4.7 Gb or double side, more than 8 Gb) with a 16.9 lcd tv (I'm Italian); my camera save as .jpg and .raw (but why use heavy .raw files if I've to redute to 720x480?!??).
So, according to your "everyone wants the highest quality that they can obtain when doing theri videos..." and "your video project may vary, so you will need to plug in the dimensions for YOUR video project in that case", I've a question: which is the best for me?
And then:
1 - Premiere Pro CS4 havn't a batch or a script procedure for still image like PS (only for videos)!?!
2 - Premiere does'nt allow you to import images like 4.181 Kb (a too large dimension file error appears)!
3 - In the timeline of Premiere, after you dragged images, you can select them and right click to perform "resize to frame size": it seems to run good without problem, but what appen to the photo? Which is it's pixel?
4 - In the general preferences of Premiere you can to optimize rendering for "memory" or not: which is the best for you?
5 - I attached file with a screen of something strange in Premiere: dragging an image (the first of the project) in the timeline, the timeline appears distort (you can see the part in the yellow square): then, when I render the project and play in the monitor program, it becames normal.
Thanks!

Premiere Pro CC Problem With PNG MOV Quicktime Format

A While Back, i posted a problem with Premiere Pro CC that it would not open MOV with a PNG Type Format. the Error was always "There is No video or Audio Stream".
Frustrated, i reverted back to Premiere Pro CS6 in which the files opened fine. i had Forgotten an effect i used in PRO CC so went pack in and surprisingly the files opened. I finished my Project and moved on until Last night, when editing, the same thing happened in Premiere Pro CC, it wouldnt impoort the PNG Format MOV files i have for traqnsitions (Rampant Media Color transistions) Curious, i again opened PPRO CS6, and low and Behold, when i re-opened PPRO CC, the files were read properly.
So there appears to be some form of Bug in PPRO CC on a windows 7 64 bit Ultimate? i can reproduce this over and over againj. i am just throwing this out there incase this happens to anyone else. hope this helps, i hope Adobe Premiere Pro CC Engineers see this and can fix this bug. thanks, have a happy too da looo, i shall blow you a fanfare!

Please submit a bug report, complete with a sample file, or at least attach a sample clip here.
https://www.adobe.com/cfusion/mmform/index.cfm?name=wishform

Premiere Pro CS4 - Problems with mpeg2 export file

Hello!
I shoud get export a one videofile (mpeg2 D-10, 4:2:2) with 4 audio channels (two stereo track). Audio must be .wav and PCM. The end result shoud be on channel 1 and 2, which has music, effects and narration. Channels 3 and 4, everything else, but without narration. (tv company wants to change narration language).
The problem is that Premiere Pro cs4 connects two separate stereo tracks to one stereo track when I export mpeg2 file. Another problem is that Premiere Pro does not accept PCM audio if I have any multiplexing setting selected. If I select none multiplexing, audio is seperate from the video file.
I have now about 150 test clips with different settings, nothing works...So, please help me! What shoud I do? Is this possible with Premiere Pro CS4 and Adobe Media Encoder? If so, how it can be done?

I don't believe the end result is possible with Premiere Pro alone. You'll have to export out am .m2v file, and two separate .wav files. Then look to other tools to mux them together.

Serious problems with performance of Premiere Pro, no problems with AE

Hello,
Since short, whenever I use Premiere Pro, I seem to have big problems. It is running really slow, the preview always stutters and some projects with a lot of imported files don't even load. I thought it was my computer dieing, until I started After Effects. I thought After Effects was a much tougher program for my computer to handle than Premiere Pro, but it runs just normal.
Recently, my laptop got too hot a lot of times, especially when using Premiere Pro. It shut off automatically out of safety. Maybe because it was running this program, some of the files got messed up because of the heat?
Is there anybody who knows if this is my problem or if there is another problem that I am not seeing?
Much thanks in advance!

Intel Core i7 CPU Q720 @ 1.60 GHz
4.00 GB RAM
Windows 7 64bit
ATI Mobility Radeon HD 5730
Ever since the problem occurred, I have been working mostly with pictares I took. These are jpegs of 5184x3456 pixels, usually between 5mb and 9mb. The project I can't even load contains 58 of these imported images + 1 sequence.
My OS is installed on my C: partition, of which 107gb of the 116gb is used.
Premiere Pro is installed on my D: partition, as well as all the files used in my projects. On this partition 250gb of the 329gb is used.
Premiere Pro used to run really well, until about a month ago, when I started to have these heat issues.
Thank you very much for helping!

Premiere Pro HotKey Problems With Wacom

I currently purchased the small Intuos 4 to use with Premiere Pro and AFX, and have ran into some problems with setting up hot key combinations on the Wacom express keys.
This only happens in Premiere Pro. I've already tested this out to see if it's the tablet, but FCP does the command correctly, and I set up the same command with TypeEdit and it gave me the correct order that I made the command.
So here's the Hot Key Combination I have set up
e (mark in), b (move to next edit), r (mark out), opt+x (lift), 7(move to gap), ctrl+v(paste)
Using this in Final Cut, it works exactly as it's written from left to right. In Premiere Pro, the Move To Next Edit function goes out of order, so it reads it as follows:
e, r, b, opt+x, and so on
The Mark In and Mark Out functions happen faster than the Move To Next Edit Function, and instead of moving an entire cut clip, it only moves 1 frame.
So my question is, is there some kind of way to fix this problem at all? Sounds crazy, but can the Mark In and Mark Out functions be slowed down somehow?
I've already tried using delayed buttons to try and separate the Mark In and Mark out from the Move To Next Edit, but it works whenever the program feels like making it work.
I've also already tried different buttons, and that doesn't work either...
This would really help out my workflow if there's a way to fix this!

The macro is
Marking In where the CTI is, Moving to the Next Edit point, setting a Mark Out, Copying the selection between the Mark In and Mark Out, Lifting (or ripple deleting) the clip, Moving to the Previous Gap, and Pasting the Clip.
Basically it's just taking a clip from one point in the timeline, copying it, and then moving it to a gap in the timeline to continue my edit. I do my work by placing all the footage on the timeline, watching all clips, and then constructing the video from the very left, leaving 1 gap separating the actual video with the remaining footage. This way I can find footage and do the shortcut above on the keyboard without zooming out etc. Making it into one button though would definitely help save time.
It's a 7 step keystroke so bringing it down to 1 keystroke on the express keys on a Wacom Tablet would help save a lot of time.
Everything works, except the Mark In and Mark Out shortcuts. They happen faster than the Move To Next Edit shortcut, so instead of Marking an In point, and moving to the next edit, it sets a Mark In point first, and then a Mark out point which only selects one frame, and then continues with the rest of the keystroke.
Again, the hot keys happen like this:
Mark In, Mark out, Move To Next Edit Point, Lift, Move To Previous Gap, Paste
INSTEAD of this
Mark In, Move To Next Edit Point, Mark Out, Lift, Move To Previous Gap, Paste
Completely two different keystrokes with different outcomes.

Premiere Pro CC problem with CUDA

Hello there, I have problem with my Nvidia GTX 560 Ti (with CUDA cores), didn't work with Adobe Premiere Pro CC, why? Because before "CC" I work on Premiere Pro CS 5,5 and there my CUDA works perfectly, is this problem came from Premiere CC? Please help me?

Try ingesting the files through adobe prelude. Convert .mts-files to DNxHD format. If there is a problem with dolby digital audio license change your camera audio record settings to PCM instead of dolby digital.
I am still getting an error with .MTS-files including dolby digital encoded audio : "This istallation does not have a license to decode Dolby Digital audio", but PCM audio works.
I have not found a sollution for that from other adobe forums:
http://forums.adobe.com/message/5811748#5811748
neither the latest update made any difference.

Premiere pro CC2014 crashes on new imac with AMD Radeon R9 M295X

Premiere Pro CC2014 starting up crashes with error "Premiere Pro could not find any capable video play modules"
We use new iMac with OS X 10.10.1 and graphic card AMD Radeon R9 M295X 4096MB which is working faultlessly with all Adobe programs including Premiere Pro CC. Only Premiere Pro CC 2014 crashes and asks for viodeodriver. No alterations can be made on iMac. Apple guarantees graphic card specifications.It seems to us obvious that PremierePro CC2014 is not compatible with this graphic card. We are completely stuck in our work for more than 2 week!! Does anybody can bring help? If necessary we can send crash report. Thanks!

Discussion moved to Premiere Pro forum for quicker & accurate response.

Premiere pro cc2014 bugs?

Hello
Has anyone updated Premier pro cc 2014 to the latest version. I havent touched it in ages because of all the bugs and constant crashing but im eager to return to several CC 2014 projects that I need to start using again.
Have the bugs been fixed is it worth using again?
Thanks
Philip

Here's a breakdown and he's the link to the original post. There's some feedback from other customers there: What's Fixed in Premiere Pro CC2014.2
As noted in the blog post for the 2014.2 release, while this update includes a few new features, it is chiefly geared toward addressing known issues. The blog post lists the higher profile fixes. Below is is a more comprehensive list.
Import
Red frames in MXF clips from a particular model of camera.
Cannot import ARRI Alexa Open Gate clips
Import fails for IMX 30 MXF clips stored on certain proprietary media asset management systems. Error: Unsupported format or damaged file.
Some XDCAM HD Proxy files show red frames
Some .VOB clips play only audio or shows media pending indefinitely
Premiere does not recognize timecode for audio-only MXF files written by some third-party programs.
Only the first frame of video plays for AVC-Intra50 MXF files stored on certain third-party media asset management systems.
Spanned DVCPRO clips have incomplete audio if an XMP file is present but no media cache/pek file are found.
Some metadata from an Adobe Clip project does not get correctly logged on import.
Exporting & Rendering
Rendering fails for MXF media with Posterize Time effect applied
ProRes exports can be very slow when smart rendering
Encoded output can include black frames, corrupted frames, or frames from elsewhere in the sequence
Canceling export to P2 can result in low-level exception if the sequence duration is greater than a few minutes
Aspect ratio for IMX 30 widescreen anamorphic encodes is incorrect.
Edit to Tape: Audio drops out while playing out to tape
The Height setting for encodes to the GoPro Cineform codec is constrained to multiples of 8.
Smart Rendering: GoPro 2.7K footage cannot be smart rendered
AAF
Distorted audio in AAF exports with 24 bit embed option selected.
If a multichannel sequence has been nested into 2 channel sequence, then an AAF export yields the number of channels in the nest rather than the 2-channel mix-down
Certain third-party programs have problems relinking to video with Premiere's AAF exports. (Windows only)
If the first of two adjacent audio clips has a Fade Out applied, exporting as AAF converts it to a Fade In onthe second clip. (Mac only)
When AAF exports are opened in some third party apps, audio crossfades are treated as cuts or fade-ins.
Crash during AAF export if a video clip has multiple effects applied.
When AAF exports are opened in some third party apps, some audio clips and tracks are incorrect.
Crash upon exporting to AAF with disabled clips that have cross fades applied
If a multicam sequence with mono audio is nested onto a stereo or adaptive track, then exporting to AAF yields a stereo clip with the audio panned fully to the left.
When AAF exports are opened in some third party apps, rendered audio of is relinked automatically, but the video needs to be manually linked.
Playback
If a UHD ProRes clip is in an SD sequence an scaled to less than 50%, then scaling is ignored during playback at Full Resolution [GPU acceleration only]
Poor playback performance with certain third-party I/O hardware on OS X 10.9.
Crash during playback of R3D content [CUDA GPU acceleration only]
Audio
Audio sync is lost with some XDCAM content wrapped in QuickTime reference movie
Audio sync is lost when user starts scrubbing during playback while using certain I/O hardware.
When playing past an audio transition, the sound sometimes surges and has pops/clicks introduced
Audio dropouts, and Events panel reports "audio dropouts detected." [Prefetch purge related]
Audio dropouts in some scenarios after releasing memory (e.g., cycling focus to another app)[Prefetch-related]
Shuttling for an extensive time can cause audio dropouts
Project
If current user does not have write access to certain folders, the crash error message is uninformative (Mac only)
In Adobe Anywhere, crash when using keyboard shortcut to open Convert Project to Production dialog or the New Production dialog.
If multiple clients on a network use the same media cache location, then upon importing a given asset each client writes its own accelerator files.
The Find features in the Project panel and Timeline cannot search by Korean characters.
In Search Bins, moving focus by keyboard from one clip to another can cause the tree view to expand to show the bin where the clip is stored.
Project Manager/Consolidate & Transcode
If the destination drive has insufficient space, Premiere throws an "unknown error" rather than an informative message.
Project Manager writes some clips outside of folders
Consolidate and Transcode does not warn the user if the destination drive has insufficient space.
Unknown error can result from using Consolidate & Transcode with P2 content in the sequence.
In some cases, Consolidate & Transcode copies and renames the component assets for merged clips.
If Exclude Unused Clips is deselected, the components for merged clips sometimes still get copied; if the option is selected, the presence of merged clips can yield Unknown Error.
If the sequence being transcoded contains overlapping "soft" subclips, then some clips may be missing from the sequence in the consolidated version, and In/Out points may be incorrect for the subclips.
If Exclude Unused Clips is turned off and the project being transcoded contains "soft" subclips, then the consolidated version of the project does not have transcoded copies of the subclips.
If a sequence contains only audio from an A/V clip, using Consolidate and Transcode to some presets will fail with unknown error
If the sequences being transcoded contains two copies of a master clip, one of which was the product of Duplicating or Copying/Pasting in Project panel, the consolidated version of the project has only one instance of the master clip.
If the project contains multiple master clips for the same asset and Interpret Footage is applied, then the consolidated version will have multiple transcoded copies of the source asset.
If the transcoded sequence contains a hard subclip (i.e., "Restrict Trims to Subclip Boundaries" enabled), the resulting project item is a master clip rather than a subclip.
Merged Clips
Comment markers added to a merged clip get inserted to the component clips, but the Name & Comment entries are not saved.
Hang on right-clicking the current marker in a merged clip in certain circumstances.
Editing/Timeline
Crash on clicking the very bottom of clip in the Timeline and dragging to move the clip. [SubViewImpl.cpp-724]
Crash on Ripple Trim Previous Edit to Playhead for a clip group when that action completely deletes one of the component clips in the group. (TrackItemGroup.cpp-821)
Indefinite hang if sequence contains a QuickTime .mov with an unusual framerate and a CEA-708 caption track
Crash upon creating a sequence from a source with no frame rate specified (e.g., a title imported from a third-party-generated XML)
If a rendered-and-replaced clip has been trimmed, then Restore Unrendered can result in content being out of sync
Multicam
Audio is lost when flattening multicam sequences that were created with dual stereo movies.
If a multicam clip was created with Switch/mono and placed into stereo tracks, then flattening incorrectly maps the audio channels to stereo, with the right channel disabled.
Playing a multicam sequence in the Source Monitor can result in an unacceptable ratio of dropped frames.
Effects & Transitions
With Warp Stabilizer applied, Program Monitor shows only upper left corner of the frame, sometimes with alternating whole frames [GPU acceleration only]
Sub-pixel positioning is incorrect for non-linear alpha compositing [GPU acceleration only]
GPU transitions that depend on other layers cannot access those layers
Crash upon clicking outside the Direct Manipulation control for some effects.
Memory leak with certain third-party effects
Crash on clicking Setup button for some third-party transitions.
Loudness Radar' Track FX Editor intercepts keystrokes intended for editing titles (e.g., spacebar)
Crash (Pure Virtual Function Call) on adjusting parameters for some third-party effects.
Some third-party effects get frames from the wrong time in the clip.
UI/Workspaces
All open Project panels get reset to root upon switching between projects that use the same workspace.
The order of open Timelines sometimes gets jumbled upon closing and reopening the project.
Bezier handles for keyframe can be nearly invisible at default brightness.
Closing the Source Monitor when it's showing a scope (e.g., YC Waveform) crashes Premiere (error: CheckBoxControl.cpp-105)
HTML5 panels do not receive Tab events.
Redraw errors on maximizing an HTML5 panel.
Performance (Note: Most of these fixes are also listed under a product area)
In certain scenarios, performance is unacceptable when doing basic editing operations with waveforms displayed in the Timeline.
Scrubbing a growing file on an Xsan can result in very high bandwidth usage with some network configurations.
Playing a multicam sequence in the Source Monitor can result in an unacceptable ratio of dropped frames.
ProRes exports can be very slow when smart rendering.
Poor playback performance with certain third-party I/O hardware on OS X 10.9.

Premiere Pro CC2014 freezing

Just Installed all the new CC2014 apps, and I can't get them to open up and run. I'm trying with Premiere Pro now on a mac pro 5,1 OS X 10.9, and the first time I launched it, it froze on the splash page. I waited somewhere between 10 - 15 minutes and it didn't do anything. I tried force quitting Premiere Pro, which from the force quit box it said it did, but didn't actually remove the splash page. I waited maybe another 20 minutes and the computer froze up, forcing a hard shut down. After restarting, I launched Premiere Pro CC2014 again. The app launched and went through the splash page fine. I tried opening a pervious project (CC 7). PPro asked me to update the project, so I saved it with a different name. The app launched, with the "Media Pending" screen in the program monitor. The Save Project progress bar window is hovering over the project, and is now frozen without showing any progress. Premiere Pro has been frozen again for about 20 minutes. I've tried force quitting PPro. The Force Quit window no longer shows PPro in the box, but the app window is still frozen in place. Any ideas?

I just can't get PPro CC2014 to work. I have spent quite some time with tech support, and they have worked hard trying to figure out what the problem is. CC2014 does in fact start, I can edit, but I can't get PPro to quit, and therefore can't shut down my computer. Always hard shutdown. But before I go any further, I do need to thank Anand K, Rahul N, and Sarthak G. I know you all put in a lot of time, and your hard work is appreciated.
However, after working with permissions, booting from system user, deleting cache files, and a few other things they have done, PPro CC2014 still will not quit. So this is what I did last friday (07/11/14) just to see if I could narrow the problem down a bit.
1. Using a brand new hard drive, I created a bootable disk with OSX Mavericks 10.9.4 on it, and named it Macintosh HD 2.
2. Opened up the computer and swapped out the original hard drive (Macintosh HD), and replaced it with the newly created Macintosh HD 2.
3. Installed CC2014, Premiere Pro, AE, and a few other CC2014 apps, plus plugins (coremelt and red giant), drivers etc... to get the machine back up and running.
4. Followed steps above from BobanskyBh to correctly set permissions in Adobe folders.
5. Accessing PPro 2014 projects on my RAID, used PPro CC2014, AE, and AU... and the problem persists. Tried quitting apps, then shutting down, and no luck. frozen on the grey screen.
Does anyone out there in adobe land have any idea what might be happening? Thanks.

Premiere Pro CC2014 Crashes, won't update (U44M1P7), cleaner doesn't help, says projects are from newer version

Hi,
Premiere Pro CC2014 (win 8.1) has stopped working for me. I tried to update yesterday but that failed. Nevertheless, I could still work in PP.
Today when opening any project (I worked on them yesterday) I get this:
Premiere Pro Debug Event
Premiere Pro has encountered an error.
[c:\cloudroom\releases\2014.09\shared\mediacore\mediafoundation\api\in (<-at this point the edge of the dialog box is reached)
Then I get a 'Premiere Pro has encountered a serious error'-message end it's game over.
Restarting doesn't help, this keeps on happening.
So, I tried to update again; update still fails
Uninstalled PP CC2014
Used Adobe Cleaner Tool
Reinstalled PP CC2014, I now get a message:
Installation succeeded, but a patch failed
Errors encountered during installation. (U44M1P7)
Start up PP CC2014, try to open a project I worked on yesterday and get a message that it can't open this because it was created with a newer version.
So, I am screwed. I need a solution asap, as in NOW.
I have deadlines to make.
regards
Jan

U44.. update error http://forums.adobe.com/thread/1289956 may help
-more U44.. discussion http://forums.adobe.com/thread/1275963
-http://helpx.adobe.com/creative-suite/kb/error-u44m1p7-installing-updates-ccm.html
-http://helpx.adobe.com/creative-suite/kb/error-u44m1i210-installing-updates-ccm.html
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

Premiere pro cc2014 and audio file ac3

Good morning
In premiere pro cc2014 help it is specified that Ac3 audio format is supported. Each time I try to import such a file the program sends an error message stating the contrary! what is the solution? My software is updated; I don't understand such contradictory situations.
Claude

Read Tweakers Page - Video Codecs and then convert to an editable format.

Using techtool pro found problem with "volume structure". What to do?

Using techtool pro found problem with "volume structure" and this was not fixed by TECHTOOL PRO. What do you suggest I do?

I would boot from my gray install disk (put the disk in the drive and restart holding down the C key). Then choose Utilities and run Disk Utility and click Repair Disk. As always, be sure you have a back up of your data first.

Je n'arrive pas à exporter plusieurs pistes audio sur un même fichier depuis premiere pro CC2014

je n'arrive pas à exporter plusieurs pistes audio sur un même fichier depuis premiere pro CC2014. Je souhaite le faire avec un codec plug in Prores (mais là aussi rien de prévu)
merci pour votre aide

Bonjour,
Je ne suis pas du tout spécialiste mais il n'y a aucun problème à exporte plusieurs pistes audio à partir de Première. -Exportation Media> Format : AIFF ou Audio ACC après on peut utiliser Audition si on veut convertir dans un format compressé . En ce qui concerne l'utilisation du codec plug in Prores, as-tu cherché sur le net par ex sur
Exporter converter Plugin for Adobe Premiere and After Effects for Export / Conversion to Apple Prores & HEVC H265 on Wi…/ ,
Miraizon DNxHD and ProRes Codecs Overview ou autres.
Je n'ai pas regardé mais comme tout plugin commercial, faut l'acheter et l'installer avant de pouvoir l'utiliser.

Premiere Pro CC2014 電源が落ちる

Premiere Pro CC2014をiMac (27, Late 2012) 3.4 GHz Intel Core i7 メモリ32GBで作業中に前触れもなく突然に電源が落ちる事態が頻繁に発生してしまっています。
対策などあればお知らせください
追記（2015/1/20 18:00）
主にPhotoshop系のソフトを使っていますがPhotoshop系ソフトでは落ちず、premiereでは決まった動かし方ではなく、編集画面をブラウズしているだけでも落ちてしまいます。
メッセージ編集者: 邦広相沢
追記（2015/1/21 9:30）
教えてもらって、システム情報のログを見たところ
TMCCFS　＃＃＃　エラーメッセージが沢山並んでいました
（＃＃＃部分は数字で種類がいっぱいあります）
メッセージ編集者: 邦広相沢

Discussion moved to Premiere Pro forum for quicker & accurate response.

Premiere pro cc2014 problem with workspace

Similar Messages

Maybe you are looking for