Premiere Pro CRASH when using .M2TS files

I import the files and put them on the timeline. Everything gets very laggy at this point even though my CPU and RAM aren't sky high. Then it crashes when I'm almost finished rendering. Happens every time with .M2TS files.

I had a similar issue. I'm using Cineform and when I go to export movie, I select 'Cineform M2T' setting. It crashed during the last few seconds of export. However, the 16 min clip seemed to be okay. I successfully exported it back to tape using HD link, which was my intended purpose.

Similar Messages

Premiere Pro CS6crashes when opening project files ...

01
02
After I work on my videos for long time, now Premiere Pro crashing when i open my projects.
It's hepen after I updated adobe softweres.
Can some one help me?

OS: Windows 8
Operating System:        Windows 8 Pro 64-bit (6.2, Build 9200) (9200.win8_gdr.121023-1503)
Language:                       English (Regional Setting: English)
System Manufacturer: ASUSTeK COMPUTER INC.
System Model:                Z9PE-D8 WS
Processor:                       Intel(R) Xeon(R) CPU E5-2620 0 @ 2.00GHz (12 CPUs), ~2.0GHz
Memory:                         32768MB RAM
Available OS Memory: 32718MB RAM
DirectX Version:             DirectX 11
Adobe Premiere pro CS6
I have Neat Video plug-in and I have used this plug in my videos projects. I uninstalled this plug after I updated adobe software and I installed again. But still I can't open my project files.

Premiere Pro crashes when i start it up. Help please :-)

Premiere Pro crashes when i start it up. Help please :-)

Go to Adobe Premiere Pro CC error on start and answer all the questions I posted in reply #1

Premiere Pro crashes when I open my project because the cursor is stuck on a time-lapse sequence

I have a Time-lapse sequence which I have just built and saved the project of, but my cursor has stopped on the time-lapse sequence. Premiere Pro does crashes when I open my project because the cursor is stuck on the time-lapse sequence.
My project was saved in Premiere Pro with the cursor stuck on my new time-lapse sequence. Now, Premiere Pro crashes when I try to open the project....Please help URGENTLY?

>It may be a corrupt font, but I have thousands installed. Is there any way to test for that?
Reply #8 was specifically to address this question.
>I basically wanted to know if this is a 3.2.0 issue or not.
That's not what you asked. Perhaps asking a specific question will get you closer to a specific answer?
The titler does not crash for me at any stage of the Adobe updates for Premiere Pro, including 3.2.
Cheers
Eddie
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Premiere Pro crashes when writing marker notes

I'm on the trial version of Premiere Pro and when I place a marker on a clip in the source window, then write a note for it in the marker tab of the browser window, it quits repeatedly. What's up with this? I thought I could use markers in this way.
Thanks.

Welcome to the forum, Sharon.
What exactly do you mean by "the marker tab of the browser window"? Are you referring to the Markers panel in Premiere Pro? What happens if you double-click the marker icon, which opensthe Marker dialog, and type there?
What kind of content? Please check whether the files are write-protected, locked, etc., and whether you have the necessary user privileges to modify the files. (This could be important because clip markers are written into the files on disk, though I've never heard of PPro crashing on account of files being locked or something in that vein.)
Do you get an error message or a crash log?
Exactly which version of PPRO?
What operating system?

Premiere is Crashing when using CUDA and dual GTX680

I am getting consistent crashing when using Premiere in this configuration:
OSX 10.8.5
2 x 2.93 GHZ 6-core
64 GB RAM (32 allocated to CC)
GUI graphics: ATI Radeon HD 5870
CUDA GPUs: 2 x NVIDIA GeForce GTX 680 (expansion chasis)
CUDA Driver version: 5.5.28
System will freeze when switching to Premiere or on playback with irregularity. Disabling CUDA hardware acceleration solves issue.
Here is the Kernel Panic report:
Interval Since Last Panic Report: 11922612 sec
Panics Since Last Report:          1
Anonymous UUID:                    8B84C82D-B83F-C297-7CB2-84377167CBA6
Wed Apr 30 09:07:58 2014
panic(cpu 16 caller 0xffffff801ceb8945): Kernel trap at 0xffffff7f9e91bd71, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0x00000000000000c0, CR3: 0x000000001971109c, CR4: 0x00000000000206e0
RAX: 0x0000000000000000, RBX: 0xffffff80b3c01c00, RCX: 0xffffff87239f9014, RDX: 0x0000000000000012
RSP: 0xffffff87192e3b30, RBP: 0xffffff87192e3b40, RSI: 0x0000000000000005, RDI: 0xffffff80b3c01c00
R8: 0x0000000008830080, R9: 0x000000000000002f, R10: 0x0000000000000000, R11: 0xffffff8693a180f0
R12: 0xffffff87239f3000, R13: 0x0000000008830080, R14: 0xffffff8693a18000, R15: 0x0000000000000400
RFL: 0x0000000000010246, RIP: 0xffffff7f9e91bd71, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x00000000000000c0, Error code: 0x0000000000000000, Fault CPU: 0x10
Backtrace (CPU 16), Frame : Return Address
0xffffff87192e37d0 : 0xffffff801ce1d636
0xffffff87192e3840 : 0xffffff801ceb8945
0xffffff87192e3a10 : 0xffffff801cecebfd
0xffffff87192e3a30 : 0xffffff7f9e91bd71
0xffffff87192e3b40 : 0xffffff7f9e92be7a
0xffffff87192e3b90 : 0xffffff7f9e92c0a1
0xffffff87192e3bd0 : 0xffffff7f9e90920a
0xffffff87192e3bf0 : 0xffffff7f9e931807
0xffffff87192e3c70 : 0xffffff7f9e8f8416
0xffffff87192e3de0 : 0xffffff801d26deed
0xffffff87192e3e40 : 0xffffff801ce988d4
0xffffff87192e3e80 : 0xffffff801ce20b4d
0xffffff87192e3eb0 : 0xffffff801ce10448
0xffffff87192e3f00 : 0xffffff801ce1961b
0xffffff87192e3f70 : 0xffffff801cea6546
0xffffff87192e3fb0 : 0xffffff801cecf473
      Kernel Extensions in backtrace:
         com.apple.GeForce(8.1.6)[7C67749B-3B6B-38A9-8203-01A139C21895]@0xffffff7f9e8e1000->0xffff ff7f9e9aefff
            dependency: com.apple.NVDAResman(8.1.6)[EA4F9902-5AAE-3F1D-A846-3796221C8C91]@0xffffff7f9d852000
            dependency: com.apple.iokit.IONDRVSupport(2.3.7)[F16E015E-1ABE-3C40-AC71-BC54F4BE442E]@0xffffff7f9d83 e000
            dependency: com.apple.iokit.IOPCIFamily(2.8)[6C1D646D-7E5E-3D7F-A557-2CBA398FF878]@0xffffff7f9d7b8000
            dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[9928306E-3508-3DBC-80A4-D8F1D87650D7]@0xffffff7f9 d7fb000
BSD process name corresponding to current thread: Adobe Premiere P
Mac OS version:
12F45
Kernel version:
Darwin Kernel Version 12.5.0: Sun Sep 29 13:33:47 PDT 2013; root:xnu-2050.48.12~1/RELEASE_X86_64
Kernel UUID: EA38B02E-2B88-309F-BA68-1DE29F605DD8
Kernel slide:     0x000000001cc00000
Kernel text base: 0xffffff801ce00000
System model name: MacPro5,1 (Mac-F221BEC8)
System uptime in nanoseconds: 55230373642253
last loaded kext at 5997022568100: com.apple.driver.AppleUSBCDC 4.1.23 (addr 0xffffff7f9ff33000, size 16384)
last unloaded kext at 6071655418813: com.apple.driver.AppleUSBCDC 4.1.23 (addr 0xffffff7f9ff33000, size 12288)
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metasan.sandsfs 5.6.0
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com.apple.iokit.IOUserEthernet 1.0.0d1
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com.apple.driver.AppleMikeyDriver 2.4.7fc4
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com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.1.7f4
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Model: MacPro5,1, BootROM MP51.007F.B03, 12 processors, 6-Core Intel Xeon, 2.93 GHz, 64 GB, SMC 1.39f11
Graphics: ATI Radeon HD 5870, ATI Radeon HD 5870, PCIe, 1024 MB
Graphics: NVIDIA GeForce GTX 680, NVIDIA GeForce GTX 680, PCIe, 4096 MB
Graphics: NVIDIA GeForce GTX 680, NVIDIA GeForce GTX 680, PCIe, 4096 MB
Memory Module: DIMM 1, 8 GB, DDR3 ECC, 1333 MHz, 0x802C, 0x33364A534631473732505A2D3147344D3120
Memory Module: DIMM 2, 8 GB, DDR3 ECC, 1333 MHz, 0x802C, 0x33364A534631473732505A2D3147344D3120
Memory Module: DIMM 3, 8 GB, DDR3 ECC, 1333 MHz, 0x802C, 0x33364A535A4631473732505A2D3147344431
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Memory Module: DIMM 8, 8 GB, DDR3 ECC, 1333 MHz, 0x802C, 0x33364A535A4631473732505A2D3147344431
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8E), Broadcom BCM43xx 1.0 (5.106.98.100.17)
Bluetooth: Version 4.1.7f4 12974, 3 service, 21 devices, 3 incoming serial ports
Network Service: Ethernet 1, Ethernet, en0
Network Service: Ethernet 2, Ethernet, en1
Serial ATA Device: HL-DT-ST DVD-RW GH61N
Serial ATA Device: ST2000DM001-9YN164, 2 TB
Serial ATA Device: APPLE SSD TS512B, 500.28 GB
Serial ATA Device: Hitachi HDS5C3020ALA632, 2 TB
Serial ATA Device: Hitachi HDS5C3020ALA632, 2 TB
Serial ATA Device: ST2000DM001-9YN164, 2 TB
Fibre Channel Device: SCSI Target Device @ 0
Fibre Channel Device: SCSI Target Device @ 1
USB Device: USB 2.0 HUB
, 0x2109 (VIA Labs, Inc.), 0x2812, 0xfa200000 / 2
USB Device: USB 2.0 HUB
, 0x2109 (VIA Labs, Inc.), 0x2812, 0xfa230000 / 5
USB Device: element-Tk, 0x04d8 (Microchip Technology Inc.), 0xfa1c, 0xfa234000 / 10
USB Device: PTK-840, 0x056a (WACOM Co., Ltd.), 0x00ba, 0xfa233000 / 9
USB Device: element-Bt, 0x04d8 (Microchip Technology Inc.), 0xfa1f, 0xfa231000 / 8
USB Device: element-Mf, 0x04d8 (Microchip Technology Inc.), 0xfa1a, 0xfa232000 / 7
USB Device: Keyboard Hub, apple_vendor_id, 0x1006, 0xfa220000 / 4
USB Device: Apple Keyboard, apple_vendor_id, 0x0220, 0xfa222000 / 6
USB Device: element-Kb, 0x04d8 (Microchip Technology Inc.), 0xfa1e, 0xfa210000 / 3
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x5a100000 / 2
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0x5a110000 / 3
USB Device: USB Receiver, 0x046d (Logitech Inc.), 0xc52b, 0x3a200000 / 2
USB Device: USB DONGLE, 0x096e, 0x0201, 0x1d100000 / 2
FireWire Device: built-in_hub, 800mbit_speed

Brandon Kraemer wrote:
Jeff,
The ATI card is the GUI interface, it can't be disabled. GTX cards are dedicated to processing (DaVinci Resolve setup). Are there known issues with setups using both ATI and NVidia CUDA cards?
I actually rolled back the CUDA drivers do to this same issue. Recent version of the drivers had the same issue.
bk
Yeah, typically dual video card setups that involve cards or chips from different manufacturers will choke Pr. Typical issue is with laptops that have on-board Intel graphics chips and also have ATI or nVidia graphics adapters. I don't have any answers or workarounds for you if that's your issue. To see if the different manufacturer thing is the issue, try temporarily disabling the nVidia cards and using hardware-accelerated Mecury Playback with the ATI card and OpenCL. (I'm not a Mac guy, so I don't know if the GUI card can be used for other video processing.)
Jeff

Somebody know how to fix that? Premiere Pro crash when i try to load some project

Hi!
I work with Premiere Pro CC
When i try to open a project ( only that project) i have this error message:
[/sirreact64/releases/2013.03/shared/adobe/MediaCore/Backend/Make/Mac/../../Src/Content/Vi deoMediaContent.cpp-175]
How can i fix that?
thanks!

Hi 0dbVideo,
Thanks for choosing adobe forums,
please provide following information :
What is the OS and version ?
What is the Graphics Card installed on the system ?
How much Ram do you have ?
Do you use any external Hard Drive ?
Are you using security software e.g. Norton, etc
and
if windows, Please check if you have windows defender turned on ?
Regards,
Sandeep

Premiere Pro crashes when opening the program. what to do

Premiere Pro crashes every time when opening the program. Other creative cloud programs are functioning well. What to do?

You may get more specific help in that forum http://forums.adobe.com/community/premiere
When you go there, you need to provide a LOT more information for anyone to help
-PPro Information FAQ http://forums.adobe.com/message/4200840
Also, Go to http://forums.adobe.com/community/premiere and, in the area just under Ask a Question, type in
crash on launch
You may now read previous discussions on this subject... be sure to click the See More Results at the bottom of the initial, short list if the initial list does not answer your question

Premiere Pro crashes when sending files to media encoder

Premiere Pro CC keeps crashing when sending files to Media Encoder. This is a new problem. I cleaned the cache, typed purge into terminal, checked the sharing in the preferences library and verified/repaired disk permissions. What else can I try? Help, I have urgent deadlines this week!

I am using the most updated version of PPro CC with OS 10.8.5. It seems to have issues with certain sequences and not others. It also may be the files themselves. They play fine in the program viewer and I have sent them to Media Encoder before, but if I create a new sequence with the same settings and copy the files into it, the same thing happens. I have a lot of 29.97 720x480 (1.21 pixels) and 1440x1080 (PAR 1.333) footage to edit together and create dvds out of (not my idea - it's a job) and I am in the middle of trying various ways of encoding to make it as clear as possible.
Currently I am using 1440x1080i HD anamorphic sequence settings encoding into 1440x1080 p HD anamorphic with frame blending, maximum render quality, Target bit rate of 30 VBR 2 pass. Then combining those files with other sequences into a longer 1440x1080 p HD anamorphic sequence and encoding MPEG 2-DVD NTSC widescreen progressive 100% quality, VBR 2 pass and the output is much better. This has been working, and today suddenly it stopped and started crashing. Any ideas?

Photoshop Elements 12 Organizer crashes when importing m2ts files

When I import my collection of images and videos using "Import / From file and folders...", Photoshop Elements 12 Organizer crashes when importing one of my .m2ts files. When I debug it I get:
Unhandled exception at 0x1543025B (mc_demux_mp2_ds.ax) in PhotoshopElementsOrganizer.exe: 0xC0000094: Integer division by zero.
Is there a way for me to import m2ts files successfully? If not, then is there a way to skip importing these files.

I do not have any version of Premiere Elements installed.
I never removed any files. This is a clean installation from a couple months ago when I got my new hard drive.
That file is located at "C:\Program Files (x86)\Adobe\Elements 12 Organizer\mc_codecs\mc_demux_mp2_ds.ax":
size: 1.61 Mb
Digital Signature: (name) Adobe Systems Incorporated / (signing time) September 24, 2013 6:35:46 PM
My machine/OS specs:
Windows 8.1 Pro x64
16 GB ram
Intel Core i7-3770K 3.5 GHz cpu
Samsung solid state drive with 250+ Gb free

Premiere Pro crashes when importing audio

I am using Premiere Pro CC, 2014.0.1 Release, 8.0.1 (21) Build
This is updated
Operating System: Windows 8.1 64-bit (6.3, Build 9600)
Using AVI and WMV videos. The audio file I am trying to import is MP3 Format Sound (.mp3)
The error message is Adobe Premiere Pro CC 2014.0 has stopped worked, below that it indicates that Windows is looking for a solution.
Trying to put an audio in with my assets, so I can add it to the sequence.
This is the first time I've tried to do this one my Windows 8 laptop.
Google Chrome is running, Articy Draft 2 is also open. All other programs are background programs.
No 3rd party effects or codecs are installed.
System Manufacturer: ASUSTeK COMPUTER INC., Processor: Intel(R) Core(TM) i7-4700HQ CPU @ 2.40GHz (8 CPUs), ~2.4GHz, Memory: 16384MB RAM, DirectX Version: DirectX 11,
I have a Nvidia so I don't believe I am using Mercury Playback Engine GPU Acceleration
It also happens when I go into the Media browser in my music folder.crash

We're going to need more information: http://forums.adobe.com/message/4200840#4200840
Do you get any error message or crash report?

Premiere pro crashes when opening project

Premiere pro project crashes when opening. I have an imac running OS 10.7.3 (8GB Ram, AMD Radeon HD 6970 2048mb) and have Premiere Pro 5.5.2. I have had 2 projects that I have worked on for hours and saved numerous times and then when I closed pp and tried to reopen the file the screen goes white and then crashes. Please help.

Ann, THANKS for replying!
If I open a brand new project, which I could do before, and then IMPORT a previous project, it works and I can edit and export the project. However, it did crash upon trying to save it and I still can not just open a previously created project. When I do I get an error message that Says: "Premiere has encountered an error and needs to close down. We will attempt to save your project."
Do you or anyone else have any ideas?

Premiere Pro Crashes when starting.

Hello,
I have been using all the apps for adobe CC fine except for this one. I have tried uninstall/reinstalling, running in every compatibility mode, updated all my drivers, and even downloaded it separately and got the same issue.
My PC build is.
Windows 7 Ult 64 bit
Intel i5-4670k
gtx 780 ti.
I even updated the i5 integrated graphics card and that didn't help.

A variety of issues can cause PPRO to crash on launch. Here are what I'd consider the top ones:
a problem with the Preferences, or some other pref-related file in the Profile-<USERNAME> bin.
the graphics driver
third-party plug-ins
a problem with the cache files.
a problem with the project file (if you're loading a project...)
the Preferences files be set to read-only
the user not having administrator rights
a conflict/incompatibility with some OS setting
a problem on the licensing/authentication side.
A log file might help identify the cause of the crash. Please right-click 'My Computer', select "Manage," look under 'Event Viewer->Windows Logs->Application' to see if there's an event there from Premiere Pro. If so, copy the contents of that log and paste them here.

Adobe Premiere Pro crashing when doing nearly anything?

Usually, the program crashes when I import a file. If it doesn't crash by then, it will crash when I move a file to the timeline or create a new sequence with the file. I have reinstalled the program four times, and the errors persist. I've had the creative cloud on my computer for about a month, and I've always had this problem. Never had time to deal with it until now. I'm running a Windows 7 64 bit desktop. Can anyone help me fix this?

More information needed for someone to help... please click below and provide the requested information
-Premiere Pro Video Editing Information FAQ http://forums.adobe.com/message/4200840
•What is your exact brand/model graphics adapter (ATI or nVidia or ???)
•What is your exact graphics adapter driver version?
•Have you gone to the vendor web site to check for a newer driver?
•For Windows, do NOT rely on Windows Update to have current driver information
•-you need to go direct to the vendor web site and check updates for yourself
•nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us
•ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool
-and a fix for at least "some" ATI crashes https://forums.adobe.com/thread/1553342

Premiere Pro crashes when editing with strange error

My project in Premiere Pro CS6 opens up fine. When I attempt to edit anything in the sequence (simply moving some footage around), I get the following error:
Premiere pro has encountered an error. [/Volumes/BuildDisk/builds/mightykilt/shared/adobe/MediaCore/Backend/Make/Mac/../../Src/S equence/FeedbackGroup.cpp-193]
Then the program crashes. Have to reopen, and rename the project. And I'm never able to edit anything. It's been working fine for about a month. This happened suddenly. Tried rebooting both external harddrive and computer. Tried saving the project file on the harddrive and on the computer. Tried opening a new file and copying in the sequence.

Thanks, ibrahimashmawey. That error report gives us enough information to investigate this crash. Our offices are closed all next week, so it will be at least July 8 before we have any answer. In the meantime, you might want to try downloading the CC trial to test whether this issue is fixed in the new version. Also, I suggest Googling: ".cpp-193" premiere. I got several hits, including one on these very forums that moving an audio clip to another track resolved the problem.

Premiere Pro CRASH when using .M2TS files

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