Premiere Pro crashes and won't let me open it
everytime I try to open premeire pro it crashes and will not let me open the program. All my other cloud programs work great.
Im running Mac OSX 10.8.5
HELP!!
Mac and Root User http://forums.adobe.com/thread/879931
-and http://forums.adobe.com/thread/940869?tstart=0
Troubleshooting guide for Mac freeze
http://helpx.adobe.com/x-productkb/global/troubleshoot-system-errors-freezes-mac.html
External speakers stop playback http://forums.adobe.com/thread/1370072?tstart=0
OSX Crash http://helpx.adobe.com/creative-cloud/kb/ame-premiere-crash-launch-export.html
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Date/Time: 2007-12-18 22:33:28 -0800
OS Version: 10.3.9 (Build 7W98)
Report Version: 2
Command: Safari
Path: /Applications/Safari.app/Contents/MacOS/Safari
Version: 1.2 (125)
PID: 394
Thread: 0
Exception: EXCBADACCESS (0x0001)
Code[0]: 0x0000000a
Code[1]: 0x00fe1000
Thread 0 Crashed:
0 <<00000000>> 0xffff8a54 __memcpy + 0x2b4
1 com.apple.CoreFoundation 0x901f7190 dataRead + 0x74
2 com.apple.CoreFoundation 0x901f37f0 CFReadStreamRead + 0x180
3 com.apple.CoreFoundation 0x901f4848 __CFConvertReadStreamToBytes + 0x50
4 com.apple.CoreFoundation 0x901f498c CFPropertyListCreateFromStream + 0x58
5 com.apple.Foundation 0x90a84138 +[NSPropertyListSerialization propertyListFromData:mutabilityOption:format:errorDescription:] + 0x94
6 com.apple.WebKit 0x94db7590 -[WebHistoryPrivate _loadHistoryGuts:URL:error:] + 0xa8
7 com.apple.WebKit 0x94db74c4 -[WebHistoryPrivate loadFromURL:error:] + 0x40
8 com.apple.WebKit 0x94db7434 -[WebHistory loadFromURL:error:] + 0x28
9 com.apple.Safari 0x0002366c 0x1000 + 0x2266c
10 com.apple.Safari 0x000235c8 0x1000 + 0x225c8
11 com.apple.Safari 0x00022f50 0x1000 + 0x21f50
12 com.apple.Foundation 0x90a27a94 nsnotecallback + 0xb0
13 com.apple.CoreFoundation 0x901da4a8 __CFXNotificationPost + 0x1b4
14 com.apple.CoreFoundation 0x901deeb8 _CFXNotificationPostNotification + 0x340
15 com.apple.Foundation 0x90a258e0 -[NSNotificationCenter postNotificationName:object:userInfo:] + 0x74
16 com.apple.AppKit 0x92f93380 -[NSApplication _postDidFinishNotification] + 0x70
17 com.apple.AppKit 0x92f9326c -[NSApplication _sendFinishLaunchingNotification] + 0x5c
18 com.apple.AppKit 0x92f9349c -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 0x78
19 com.apple.Foundation 0x90a7af18 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 0x164
20 com.apple.Foundation 0x90a817b0 _NSAppleEventManagerGenericHandler + 0x78
21 com.apple.AE 0x917baa10 Z20aeDispatchAppleEventPK6AEDescPSmPh + 0xd0
22 com.apple.AE 0x917bd858 Z25dispatchEventAndSendReplyPK6AEDescPS + 0x2c
23 com.apple.AE 0x917bac50 aeProcessAppleEvent + 0x11c
24 com.apple.HIToolbox 0x92975224 AEProcessAppleEvent + 0x3c
25 com.apple.AppKit 0x92e82484 _DPSNextEvent + 0x358
26 com.apple.AppKit 0x92e98d2c -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 0x74
27 com.apple.Safari 0x0000bd70 0x1000 + 0xad70
28 com.apple.AppKit 0x92ead0ac -[NSApplication run] + 0x21c
29 com.apple.AppKit 0x92f697bc NSApplicationMain + 0x1d0
30 com.apple.Safari 0x0000ceec 0x1000 + 0xbeec
31 com.apple.Safari 0x0000cd60 0x1000 + 0xbd60
Thread 1:
0 libSystem.B.dylib 0x900078b8 machmsgtrap + 0x8
1 libSystem.B.dylib 0x90007438 mach_msg + 0x38
2 com.apple.CoreFoundation 0x901c15e8 __CFRunLoopRun + 0x350
3 com.apple.CoreFoundation 0x901c5d74 CFRunLoopRunSpecific + 0x148
4 com.apple.Foundation 0x90a2d160 -[NSRunLoop runMode:beforeDate:] + 0xac
5 com.apple.Foundation 0x90a45d64 -[NSRunLoop run] + 0x4c
6 com.apple.WebKit 0x94db3124 +[WebFileDatabase _syncLoop:] + 0xa8
7 com.apple.Foundation 0x90a6a4b8 forkThreadForFunction + 0x6c
8 libSystem.B.dylib 0x90024990 pthreadbody + 0x28
Thread 2:
0 libSystem.B.dylib 0x900078b8 machmsgtrap + 0x8
1 libSystem.B.dylib 0x90007438 mach_msg + 0x38
2 com.apple.CoreFoundation 0x901c15e8 __CFRunLoopRun + 0x350
3 com.apple.CoreFoundation 0x901c5d74 CFRunLoopRunSpecific + 0x148
4 com.apple.Foundation 0x90a2d160 -[NSRunLoop runMode:beforeDate:] + 0xac
5 com.apple.Foundation 0x90a45d64 -[NSRunLoop run] + 0x4c
6 com.apple.Foundation 0x90a97ffc +[NSURLConnection(NSURLConnectionInternal) _resourceLoadLoop:] + 0x20c
7 com.apple.Foundation 0x90a6a4b8 forkThreadForFunction + 0x6c
8 libSystem.B.dylib 0x90024990 pthreadbody + 0x28
Thread 3:
0 libSystem.B.dylib 0x900078b8 machmsgtrap + 0x8
1 libSystem.B.dylib 0x90007438 mach_msg + 0x38
2 com.apple.CoreFoundation 0x901c15e8 __CFRunLoopRun + 0x350
3 com.apple.CoreFoundation 0x901c5d74 CFRunLoopRunSpecific + 0x148
4 com.apple.Foundation 0x90a2d160 -[NSRunLoop runMode:beforeDate:] + 0xac
5 com.apple.Foundation 0x90a45d64 -[NSRunLoop run] + 0x4c
6 com.apple.Foundation 0x90a9853c +[NSURLCache _diskCacheSyncLoop:] + 0xa8
7 com.apple.Foundation 0x90a6a4b8 forkThreadForFunction + 0x6c
8 libSystem.B.dylib 0x90024990 pthreadbody + 0x28
Thread 4:
0 libSystem.B.dylib 0x90017e0c getdirentries + 0xc
1 libSystem.B.dylib 0x90012264 readdirunlocked + 0x64
2 libSystem.B.dylib 0x9000d69c readdir + 0x44
3 libSystem.B.dylib 0x9001c6c8 fts_build + 0x384
4 libSystem.B.dylib 0x90021000 fts_read + 0x1ec
5 com.apple.Foundation 0x90a74b30 NSLRUFileListRebuildFileDataUsingRootDirectory + 0x100
6 com.apple.Foundation 0x90a982d4 -[NSURLCache _diskCacheCreateLRUList:] + 0x6c
7 com.apple.Foundation 0x90a6a4b8 forkThreadForFunction + 0x6c
8 libSystem.B.dylib 0x90024990 pthreadbody + 0x28
PPC Thread State:
srr0: 0xffff8a54 srr1: 0x0200f030 vrsave: 0xff000000
cr: 0x44002220 xer: 0x00000004 lr: 0x901f7190 ctr: 0x00000040
r0: 0x00000003 r1: 0xbfffc750 r2: 0x00000000 r3: 0xbfffc870
r4: 0x00fe0fd0 r5: 0x00001ff0 r6: 0x00000010 r7: 0x00000020
r8: 0x00000030 r9: 0xd4000500 r10: 0x00000060 r11: 0x00000080
r12: 0xbfffd840 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x00000000 r17: 0xbffff5f0 r18: 0x00000000 r19: 0x00000000
r20: 0x00c30ba0 r21: 0xbfffea20 r22: 0x00ceeab0 r23: 0x00ceeab0
r24: 0x00ceeabc r25: 0xbfffc800 r26: 0xbfffc870 r27: 0x00002000
r28: 0x00ceeae0 r29: 0x00fec98c r30: 0x00002000 r31: 0x901f3678
Binary Images Description:
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0x90000000 - 0x9014ffff libSystem.B.dylib /usr/lib/libSystem.B.dylib
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0x94da0000 - 0x94e38fff com.apple.WebKit 312.8 /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x94ea0000 - 0x954a6fff libBLAS.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x95500000 - 0x957d0fff libLAPACK.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x958e0000 - 0x95900fff libvMisc.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x95a08000 - 0x95a77fff com.apple.framework.IOKit 1.3.6 (???) /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x95b50000 - 0x95c32fff libicucore.A.dylib /usr/lib/libicucore.A.dylib
0x95e40000 - 0x95eadfff libvDSP.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x95f30000 - 0x9601efff libiconv.2.dylib /usr/lib/libiconv.2.dylib
0x96074000 - 0x9612cfff com.apple.audio.toolbox.AudioToolbox 1.3.4 /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x961b0000 - 0x96292fff com.apple.JavaScriptCore 312.3.1 /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/JavaScriptCor e.framework/Versions/A/JavaScriptCore
0x96980000 - 0x96a48fff libcrypto.0.9.7.dylib /usr/lib/libcrypto.0.9.7.dylib
0x96aa0000 - 0x96acefff libssl.0.9.7.dylib /usr/lib/libssl.0.9.7.dylib
0x96b50000 - 0x96bdffff ATS /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x96fd8000 - 0x972b0fff com.apple.CoreGraphics 1.203.30 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x97335000 - 0x9739efff com.apple.htmlrendering 1.1.2 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
0x97900000 - 0x97bf1fff com.apple.WebCore 315.14.1 /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCoreHi
Welcome to Apple Discussions
6 com.apple.WebKit 0x94db7590 -WebHistoryPrivate _loadHistoryGuts:URL:error: + 0xa8
7 com.apple.WebKit 0x94db74c4 -WebHistoryPrivate loadFromURL:error: + 0x40
8 com.apple.WebKit 0x94db7434 -WebHistory loadFromURL:error: + 0x28
The real culprit is the History file. It's found in your User Account>Library>Safari folder. Move the History.plist file to the trash, then restart Safari.
Now the trick is to return Safari back to version 1.3.2. First step is to bring Safari to v 1.3 from your current version - 1.2. This is accomplished installing the 10.3.9 Combined Update to bring Safari up to version 1.3. Do not use the computer while this installer is running. On the computer restart go to your Applications>Utilities folder via the Finder and open Disk Utility. Once open, highlight your HD on the left, then click on the First Aid-Panel. There, select "repair permissions".
The second phase is to bring Safari up to version 1.3.2. First, apply the 1.3.1 update, followed by the 1.3.2 update. Once finished, again "repair permissions". It's possible OS X will not let you install Safari 1.3.1. Let me know if that occurs.
Otherwise, go to Software Update in your System Preferences and check for updates. There may or may not be Security Updates for Safari. If any appear, select them and let them install. As with the other installations, do not use the computer while the Installer is running. -
MacBook Pro crashed and won't start up!!! HELP!
I had a couple programs running (nothing out of the ordinary) and I opened Photobooth and then the screen turned black, but the little green light on the top of the laptop indicating that the camera is on was lit. I pushed a few buttons but the screen remained black so I figured I had a small crash (my very first one too).
I held the power button until the laptop shut off and I tried starting it back up, however the screen stays black and nothing seems to get it to work! I know the power is on since a light turns on when the laptop is on. Its the little light on the button you push to open your closed laptop (sorry I don't know what it's called).
I tried shutting the laptop on and off, removing the battery, letting it sit for 10 minutes... NOTHING'S WORKING.
Is my laptop dead??? Help!I am guessing that you connected to your iMac while in target mode. If you could not pull the data off that way, and you can't repair the drive, it seems as if you have limited options.
You could run the hardware check on your system disk. If the HD is fried, you can send it to a recovery service ($$$$) if the data are valuable and not backed up. Otherwise, I would bring it to Apple (assuming that you are within warrantee/applecare) and have them replace it.
Good luck! -
This has happened a few times, I would be working on a project, InDesign crashes, but doesn't recover it. Instead when I try to open the file, it says it can't be opened because it's already open by another user (there are no other users) I'll restart my computer and whatever to see if it will fix itself, but it doesn't. Does anyone else have this issue? Is there a fix?
Thanks!With InDesign closed, look in the same folder where the file is stored and find its "lock file." It will have the extension .idlk. Delete it. Launch InDesign and retry to open your file.
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