Premiere Pro crashes at splash screen

Every time I try to open Premiere it immediately crashes, I'm just trying to test it out on the 30 day trial.
Problem signature:
  Problem Event Name: APPCRASH
  Application Name: Adobe Premiere Pro.exe
  Application Version: 7.2.2.33
  Application Timestamp: 532c3999
  Fault Module Name: ImageRenderer.dll
  Fault Module Version: 7.2.2.33
  Fault Module Timestamp: 532beda1
  Exception Code: c000001d
  Exception Offset: 00000000001e21a2
  OS Version: 6.1.7600.2.0.0.256.1
  Locale ID: 1033
  Additional Information 1: 0b2d
  Additional Information 2: 0b2df4702c3fc6489bf922fb8e966350
  Additional Information 3: 42f6
  Additional Information 4: 42f6169e7c419fdeb216f9c040200376
My Pc:
Radeon 7870 - (Catalyst CC Ver 14.4)
i7 4770k
MSI Z87-G45
Samsung Evo SSD 120gb
3TB HDD

I tried downgrading to 13.12 but it still crashes. And I saw another crash report saying:
Problem Event Name:
APPCRASH
  Application Name:
Adobe QT32 Server.exe
  Application Version:
7.2.2.33
  Application Timestamp:
532c3572
  Fault Module Name:
ImageRenderer.dll
  Fault Module Version:
7.2.2.33
  Fault Module Timestamp:
532be738
  Exception Code:
c000001d
  Exception Offset:
001ddfa3
  OS Version:
6.1.7600.2.0.0.256.1
  Locale ID:
1033
  Additional Information 1:
0a9e
  Additional Information 2:
0a9e372d3b4ad19135b953a78882e789
  Additional Information 3:
0a9e
  Additional Information 4:
0a9e372d3b4ad19135b953a78882e789

Similar Messages

  • Premiere CC - Crash on splash screen - Tried the usual solutions

    Premiere CC crashes immediately upon the splash screen appearing.
    I've tried everything I've read here that might work:
    Reinstalling
    Clearing the preferences in the AppData folder
    Signing out and logging back in to CC
    Restarting the computer
    Updating the video card
    Changing language preferences
    Still nothing.
    Here is the error log:
    System
    Provider
    [ Name]
    Application Error
    EventID
    1000
    [ Qualifiers]
    0
    Level
    2
    Task
    100
    Keywords
    0x80000000000000
    TimeCreated
    [ SystemTime]
    2014-02-05T01:17:39.000000000Z
    EventRecordID
    63376
    Channel
    Application
    Computer
    Studio
    Security
    EventData
    Adobe Premiere Pro.exe
    7.2.1.4
    52aed7f3
    amdocl64.dll
    10.0.1084.4
    50d22720
    c0000005
    0000000000062e07
    1340
    01cf22100e91f7b0
    C:\Program Files\Adobe\Adobe Premiere Pro CC\Adobe Premiere Pro.exe
    C:\Windows\system32\amdocl64.dll
    4d77ae70-8e03-11e3-a368-00044b03b541

    Welcome to the forum, Duklyon,
    The "Faulting Module Path" (amdocl64.dll) led me to this thread: http://forums.adobe.com/thread/1343944?tstart=0. The solution recommended there is to delete that dll file from C:\Windows\system32\.

  • Premiere CC Crashes During Splash Screen

    I just switched from CS6 to CC about a month ago.  Every time I run Premiere CC it crashes on the first run then starts up the 2nd time.  Never seen this in any of the other Premieres (have CS5 and CS6 on the same machine) or any of the other CC apps (although I mostly run Premiere).
    It's kind of annoying.  Any way to stop this?

    The combination of the exception code and the faulting module lead me to suspect that the graphics driver is involved. Something doesn't match up. From my little bit of research, 13.251.0.0 is rolled into Catalyst Software Suite 13.12, which was released on 12/18. You report the driver date as 12/6. Could just be that the driver has an earlier date than the CSS.
    Here's a post specific to the exception code: http://compfreakstars.blogspot.com/2011/11/0xc0000005-error-every-day-many.html

  • Lightroom 5 crash on splash screen

    I have a Adobe CC licence and run DW, Pr, Ps, Ai with no problems on a Macbook Pro 2013 16gbRam.
    Since last update Lr constantly crashes on splash screen.
    Tried uninstalling and re-installing but still same issue. Please Help.
    LOG
    28/10/2014 12:04:29.000 kernel[0]: CODE SIGNING: cs_invalid_page(0x100000000): p=638[AdobeCrashDaemon] final status 0x0, allowing (remove VALID) page
    28/10/2014 12:04:29.444 Adobe Photoshop Lightroom 5[636]: Cannot add package named WFCoreTests
    Looked in /Applications/Adobe Photoshop Lightroom 5.app/Contents/Frameworks/WichitaFoundation.agtoolkit/Versions/A/Frameworks/WFCoreTests.f ramework, /Applications/Adobe Photoshop Lightroom 5.app/WFCoreTests.framework, /Applications/Adobe Photoshop Lightroom 5.app/Contents/Frameworks/WFCoreTests.framework, /Applications/Adobe Photoshop Lightroom 5.app/Contents/Frameworks/WichitaFoundation.agtoolkit/Versions/A/Frameworks/WFCoreTests.a gtoolkit, /Applications/Adobe Photoshop Lightroom 5.app/WFCoreTests.agtoolkit, /Applications/Adobe Photoshop Lightroom 5.app/Contents/Frameworks/WFCoreTests.agtoolkit
    !! Did you remember to add a copy frameworks step to your project?
    28/10/2014 12:04:29.444 Adobe Photoshop Lightroom 5[636]: Cannot add package named WFSQLiteTests
    Looked in /Applications/Adobe Photoshop Lightroom 5.app/Contents/Frameworks/WichitaFoundation.agtoolkit/Versions/A/Frameworks/WFSQLiteTests .framework, /Applications/Adobe Photoshop Lightroom 5.app/WFSQLiteTests.framework, /Applications/Adobe Photoshop Lightroom 5.app/Contents/Frameworks/WFSQLiteTests.framework, /Applications/Adobe Photoshop Lightroom 5.app/Contents/Frameworks/WichitaFoundation.agtoolkit/Versions/A/Frameworks/WFSQLiteTests .agtoolkit, /Applications/Adobe Photoshop Lightroom 5.app/WFSQLiteTests.agtoolkit, /Applications/Adobe Photoshop Lightroom 5.app/Contents/Frameworks/WFSQLiteTests.agtoolkit
    !! Did you remember to add a copy frameworks step to your project?
    28/10/2014 12:04:29.445 Adobe Photoshop Lightroom 5[636]: Cannot add package named WFWebTests
    Looked in /Applications/Adobe Photoshop Lightroom 5.app/Contents/Frameworks/WichitaFoundation.agtoolkit/Versions/A/Frameworks/WFWebTests.fr amework, /Applications/Adobe Photoshop Lightroom 5.app/WFWebTests.framework, /Applications/Adobe Photoshop Lightroom 5.app/Contents/Frameworks/WFWebTests.framework, /Applications/Adobe Photoshop Lightroom 5.app/Contents/Frameworks/WichitaFoundation.agtoolkit/Versions/A/Frameworks/WFWebTests.ag toolkit, /Applications/Adobe Photoshop Lightroom 5.app/WFWebTests.agtoolkit, /Applications/Adobe Photoshop Lightroom 5.app/Contents/Frameworks/WFWebTests.agtoolkit
    !! Did you remember to add a copy frameworks step to your project?
    28/10/2014 12:04:29.445 Adobe Photoshop Lightroom 5[636]: Cannot add package named WFOzClientTests
    Looked in /Applications/Adobe Photoshop Lightroom 5.app/Contents/Frameworks/WichitaFoundation.agtoolkit/Versions/A/Frameworks/WFOzClientTes ts.framework, /Applications/Adobe Photoshop Lightroom 5.app/WFOzClientTests.framework, /Applications/Adobe Photoshop Lightroom 5.app/Contents/Frameworks/WFOzClientTests.framework, /Applications/Adobe Photoshop Lightroom 5.app/Contents/Frameworks/WichitaFoundation.agtoolkit/Versions/A/Frameworks/WFOzClientTes ts.agtoolkit, /Applications/Adobe Photoshop Lightroom 5.app/WFOzClientTests.agtoolkit, /Applications/Adobe Photoshop Lightroom 5.app/Contents/Frameworks/WFOzClientTests.agtoolkit
    !! Did you remember to add a copy frameworks step to your project?

    Let's try a preference file reset: Resetting (or 'Trashing') the Lightroom Preferences file - Lightroom Forums Does that get you past startup?

  • Premiere Pro crashes when i start it up. Help please :-)

    Premiere Pro crashes when i start it up. Help please :-)

    Go to Adobe Premiere Pro CC error on start and answer all the questions I posted in reply #1

  • CC Premiere Pro crashes on start up with "Not Responding"

    CC Premiere Pro crashes on start up with "Not Responding".
    Tried:
    1. Reboot
    2. Updating Graphics Drivers.
    3. Removing Red Giant Plug-Ins from my current Adobe Common Folder.
    4. Running in compatibility mode for Windows 7
    5. Running as Admin
    All Failed.
    Got a film deadline in 24 hours, really need this fixed like 5 hours ago. Any help would be amazing.

    Type Crash on Launch into the forum search.  You'll get all the known fixes.

  • Adobe premiere pro crashes on start up.

    Hi,
    I've been trying to open my premiere pro and i recently did the update, now everytime i try to open up a project, my premiere pro crashes. PLEASE HELP!
    Thanks!

    Hi jrm112233,
    Thanks for posting on Adobe forums.
    Please tell us What is OS you are using ?
    1. Are you using Premiere Pro CC or CS6 ?
    2. For how long you have issue with Premiere Pro ?
    3. What is Graphics card are you using ?
    4. Do you have some 3rd party plugin installed ?
    Thanks
    Sandeep

  • My Premiere Pro crashed and will not reload. Can I uninstall and re download with Creative Cloud?

    My Premiere Pro crashed and will not reload. Can I uninstall and re download with Creative Cloud?

    Yes, if you're a Cloud subscriber and are running a 64 bit operating system.

  • WHY IS MY PREMIERE PRO CRASHING AT START UP?????

    WHY IS MY PREMIERE PRO CRASHING AT START UP?????

    More information needed for someone to help... please click below and provide the requested information
    -Premiere Pro Video Editing Information FAQ http://forums.adobe.com/message/4200840

  • Premiere Pro Crashes "A serious error"  when opening clips or playing from a sequence.  How to fix?

    My premiere Pro Crashes the moment I try to open a clip or play from a sequence.. basically I can't do anything.  Please help!

    More information needed for someone to help... please click below and provide the requested information
    -PPro Information FAQ http://forums.adobe.com/message/4200840
    What is your exact brand/model graphics adapter (ATI or nVidia or ???)
    What is your exact graphics adapter driver version?
    Have you gone to the vendor web site to check for a newer driver?
    For Windows, do NOT rely on Windows Update to have current driver information
    -you need to go direct to the vendor web site and check updates for yourself
    ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool
    nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us

  • Premiere pro crashing upon opening projects

    Whenever I try to open a project I've previously been working on I get and error and Premiere pro crashes. I've found a workaround in the form of deleting my preferences, but I have to do this everytime which doesn't seem normal.
    First time using support so I'm not sure if I need to provide more
    This is the crashreport
    Problem signature:
      Problem Event Name:          APPCRASH
      Application Name:          Adobe Premiere Pro.exe
      Application Version:          7.2.1.4
      Application Timestamp:          52aed7f3
      Fault Module Name:          aticfx64.dll
      Fault Module Version:          8.17.10.1230
      Fault Module Timestamp:          52540642
      Exception Code:          c0000005
      Exception Offset:          00000000000a1a4e
      OS Version:          6.1.7601.2.1.0.256.1
      Locale ID:          3081
      Additional Information 1:          3f3b
      Additional Information 2:          3f3bfa8c58092881edeecad35641e2c4
      Additional Information 3:          7bc3
      Additional Information 4:          7bc34bbf1df47809e434a387a1f71c12

    Hi justinB,
    Welcome to the Forums.
    Please go to the location of the mentioned aticfx.dll and move it to your desktop. This file might be a result of bad installation of Graphics Drivers. Please launch the Premier Pro and check if it works.
    Regards,
    Vinay

  • Premiere Pro crashes when I open my project because the cursor is stuck on a time-lapse sequence

    I have a Time-lapse sequence which I have just built and saved the project of, but my cursor has stopped on the time-lapse sequence. Premiere Pro does crashes when I open my project because the cursor is stuck on the time-lapse sequence.
    My project was saved in Premiere Pro with the cursor stuck on my new time-lapse sequence. Now, Premiere Pro crashes when I try to open the project....Please help URGENTLY?

    >It may be a corrupt font, but I have thousands installed. Is there any way to test for that?
    Reply #8 was specifically to address this question.
    >I basically wanted to know if this is a 3.2.0 issue or not.
    That's not what you asked. Perhaps asking a specific question will get you closer to a specific answer?
    The titler does not crash for me at any stage of the Adobe updates for Premiere Pro, including 3.2.
    Cheers
    Eddie
    PremiereProPedia   (
    RSS feed)
    - Over 300 frequently answered questions
    - Over 250 free tutorials
    - Maintained by editors like
    you
    Forum FAQ

  • Premiere Pro crashes when opening the program. what to do

    Premiere Pro crashes every time when opening the program. Other creative cloud programs are functioning well. What to do?

    You may get more specific help in that forum http://forums.adobe.com/community/premiere
    When you go there, you need to provide a LOT more information for anyone to help
    -PPro Information FAQ http://forums.adobe.com/message/4200840
    Also, Go to http://forums.adobe.com/community/premiere and, in the area just under Ask a Question, type in
    crash on launch
    You may now read previous discussions on this subject... be sure to click the See More Results at the bottom of the initial, short list if the initial list does not answer your question

  • Premiere Pro Crashes - OpenCL.dll unloaded

    Adobe Premiere Pro crashes after launch and when I try to edit. Here is the events log:
    Log Name: 
    Application
    Source:   
    Application Error
    Date:     
    1/23/2015 11:12:16 AM
    Event ID: 
    1000
    Task Category: (100)
    Level:    
    Error
    Keywords: 
    Classic
    User:     
    N/A
    Computer: 
    AFST-MKT-01
    Description:
    Faulting application name: Adobe Premiere Pro.exe, version: 8.2.0.65, time stamp: 0x5486db4a
    Faulting module name: OpenCL.dll_unloaded, version: 0.0.0.0, time stamp: 0x50eb1a5b
    Exception code: 0xc0000005
    Fault offset: 0x000007feece816a0
    Faulting process id: 0x10d0
    Faulting application start time: 0x01d0372fa5cf9714
    Faulting application path: C:\Program Files\Adobe\Adobe Premiere Pro CC 2014\Adobe Premiere Pro.exe
    Faulting module path: OpenCL.dll
    Report Id: fa6bce77-a322-11e4-9716-fcf8ae662217
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2015-01-23T17:12:16.000000000Z" />
    <EventRecordID>14534</EventRecordID>
    <Channel>Application</Channel>
    <Computer>AFST-MKT-01</Computer>
    <Security />
      </System>
      <EventData>
    <Data>Adobe Premiere Pro.exe</Data>
    <Data>8.2.0.65</Data>
    <Data>5486db4a</Data>
    <Data>OpenCL.dll_unloaded</Data>
    <Data>0.0.0.0</Data>
    <Data>50eb1a5b</Data>
    <Data>c0000005</Data>
    <Data>000007feece816a0</Data>
    <Data>10d0</Data>
    <Data>01d0372fa5cf9714</Data>
    <Data>C:\Program Files\Adobe\Adobe Premiere Pro CC 2014\Adobe Premiere Pro.exe</Data>
    <Data>OpenCL.dll</Data>
    <Data>fa6bce77-a322-11e4-9716-fcf8ae662217</Data>
      </EventData>
    </Event>
    Please help me find a solution to this problem. Thanks!

    Check for corrupted or poorly-constructed fonts installed on your system.  A free font manager like the ones listed here:
    Best Free Font Manager
    can help with that.  I use FontFrenzy.  Start troubleshooting by using your font manager to make a backup of your current font installation, then pick half of the fonts and delete them.  Go into the Adobe apps and see if you still get the error.  If not, then you know the problem font is in the half you deleted.  Restore them and delete half again from just that group.  And so on until you find the bad font(s).
    Jeff

  • Premiere Pro crash on launch

    Premiere Pro crash on launch (dvaui.dll fault) for one user, but not on random account created on same machine.
    How do fix?

    Fonts can cause issues. First, corrupt fonts can cause launch hangs and Titler crashes. Next, there are some fonts that are not corrupt, but just do not work well with Adobe products. One such font is from SunMicro Systems, and installs with OpenOffice - Deja Vu. There are probably many, many more. Some fonts, like Isabelle and Isabella (by some different foundries too), will not cause issues, but just not display properly in many Adobe apps.
    Fonts - you can't live without them, and sometimes it's tough to live with 'em, especially some.
    Thanks for reporting and good luck,
    Hunt
    PS - this ARTICLE covers some issues with Titler (can also apply to launch), but is highly PC-centric.

Maybe you are looking for

  • Recovery manager

    hi all after the problem happend with me (delete C with everything even recovery manager app) now i had install a cracked version of win 8 but i have in my hard the orginal win 8 thats comes with laptop hp probook 4540s .. now i need the recovery man

  • My master password isn't working can yall reset it for me

    Master password is locked n can't unlock it my password is not working

  • XML team : Dose xdk_c_8_1_7_0_0_LINUX support gb2312,gbk?

    Dose xdk_c_8_1_7_0_0_LINUX support gb2312,gbk? How about xdk_c_9_0_1_0_0_linux? Can I use xdk_c_9_0_1_0_0_linux under Oracle 8.1.6 8.1.7? I got error message like this : /home/tuxapp/src/xml/xdk/lib/libunls9.a(lxugetcx.o): In function `lxuGetCtx': lx

  • My password keep change on my email account once I closet them and come back last to login

    Is safari-net-help.com a real company of not. Safari went $35.00 to check my system by credit card. My password keep change on my email account once I closet them and come back last to login Still waking on the answer to my question. Thx I will wake

  • Correcting Lens Distortion = 1:1 photos

    I need to take top down photos of objects and then convert the pictures to a CAD file. So far I am having trouble with lens distortion. Anyone know of a quick way to correct the distortion so that the image is 1:1? I am using a 30mm Macro lens - the