Premiere Pro crashes when editing with strange error

My project in Premiere Pro CS6 opens up fine. When I attempt to edit anything in the sequence (simply moving some footage around), I get the following error:
Premiere pro has encountered an error. [/Volumes/BuildDisk/builds/mightykilt/shared/adobe/MediaCore/Backend/Make/Mac/../../Src/S equence/FeedbackGroup.cpp-193]
Then the program crashes. Have to reopen, and rename the project. And I'm never able to edit anything. It's been working fine for about a month. This happened suddenly. Tried rebooting both external harddrive and computer. Tried saving the project file on the harddrive and on the computer. Tried opening a new file and copying in the sequence.

Thanks, ibrahimashmawey. That error report gives us enough information to investigate this crash. Our offices are closed all next week, so it will be at least July 8 before we have any answer. In the meantime, you might want to try downloading the CC trial to test whether this issue is fixed in the new version. Also, I suggest Googling: ".cpp-193" premiere. I got several hits, including one on these very forums that moving an audio clip to another track resolved the problem.

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Premiere Pro Crashes when editing HD

Okay so I'll try to be as detailed as possible with this annoying problem. I have a problem with an hd project I'm working on. I have the project loaded up with about 30 gigs of HD footage shot on a JVC GZ-HD7. The one with the notorious .tod files. I have converted them all to what I believe is mpeg2 with mpeg stream. When I open the project I can use it for a moment and then if I click on a second clip to drag it to the source window, Premiere crashes. I do not know the specs that this camera records at so I just guessed on them, here is what I'm running.
Desktop
29.97 fps
1920x1080
square pixels
progressive scan
30 fps drop frame timecode
48kHz audio
I am on a PC running a 6600 quad core intel, x64 vista ultimate, 8 gigs of ram, and a 768 mb nvidia 8800 gtx.
Every time it crashes it says: Adobe Premiere has stopped working
it gives me two options, 1) check online for a solution and close the program and 2) close the program.
When I hit close program, it closes, then pops up the exact same dialog box to which I must again hit close program, though to my eyes it appears to be closed already.
So my theory is that my settings are wrong, but I don't know how to fix it. Should I change the frame rate to 23.9... for the HD stuff? My editor almost never gives me problems in premiere or after effects so I'm guessing it's user error. Help me please!

Harm, On the camera I record in FHD which as I understand it is the emerging term for 1080p. If I record in 1080p shouldn't i be recording in progressive scan? I am confused. Should it be set to something different? All I know is that it crashes premiere, very quickly. This is why I think I have the settings wrong, in premiere the footage looks right and plays fine but crashes within a few seconds to a minute, usually when I am playing a video in the source window and either hit stop or try selecting another clip.
Jim, I converted using mpegstream and a quicktime alternative v1.81. I got the workflow on the adobe forums I think Steve Mullen was the originator, but I will try out the avchd upshift. Is the avc codec different than the .tod compression my camera uses? I am assuming that it will have no problem converting from .tod. What format would you guys recommend I upshift to? AVI? Mpeg2?

Premiere Pro crashes when i start it up. Help please :-)

Premiere Pro crashes when i start it up. Help please :-)

Go to Adobe Premiere Pro CC error on start and answer all the questions I posted in reply #1

Premiere Pro crashes when I open my project because the cursor is stuck on a time-lapse sequence

I have a Time-lapse sequence which I have just built and saved the project of, but my cursor has stopped on the time-lapse sequence. Premiere Pro does crashes when I open my project because the cursor is stuck on the time-lapse sequence.
My project was saved in Premiere Pro with the cursor stuck on my new time-lapse sequence. Now, Premiere Pro crashes when I try to open the project....Please help URGENTLY?

>It may be a corrupt font, but I have thousands installed. Is there any way to test for that?
Reply #8 was specifically to address this question.
>I basically wanted to know if this is a 3.2.0 issue or not.
That's not what you asked. Perhaps asking a specific question will get you closer to a specific answer?
The titler does not crash for me at any stage of the Adobe updates for Premiere Pro, including 3.2.
Cheers
Eddie
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Premiere Pro crashes when writing marker notes

I'm on the trial version of Premiere Pro and when I place a marker on a clip in the source window, then write a note for it in the marker tab of the browser window, it quits repeatedly. What's up with this? I thought I could use markers in this way.
Thanks.

Welcome to the forum, Sharon.
What exactly do you mean by "the marker tab of the browser window"? Are you referring to the Markers panel in Premiere Pro? What happens if you double-click the marker icon, which opensthe Marker dialog, and type there?
What kind of content? Please check whether the files are write-protected, locked, etc., and whether you have the necessary user privileges to modify the files. (This could be important because clip markers are written into the files on disk, though I've never heard of PPro crashing on account of files being locked or something in that vein.)
Do you get an error message or a crash log?
Exactly which version of PPRO?
What operating system?

Somebody know how to fix that? Premiere Pro crash when i try to load some project

Hi!
I work with Premiere Pro CC
When i try to open a project ( only that project) i have this error message:
[/sirreact64/releases/2013.03/shared/adobe/MediaCore/Backend/Make/Mac/../../Src/Content/Vi deoMediaContent.cpp-175]
How can i fix that?
thanks!

Hi 0dbVideo,
Thanks for choosing adobe forums,
please provide following information :
What is the OS and version ?
What is the Graphics Card installed on the system ?
How much Ram do you have ?
Do you use any external Hard Drive ?
Are you using security software e.g. Norton, etc
and
if windows, Please check if you have windows defender turned on ?
Regards,
Sandeep

Premiere Pro crashes when opening the program. what to do

Premiere Pro crashes every time when opening the program. Other creative cloud programs are functioning well. What to do?

You may get more specific help in that forum http://forums.adobe.com/community/premiere
When you go there, you need to provide a LOT more information for anyone to help
-PPro Information FAQ http://forums.adobe.com/message/4200840
Also, Go to http://forums.adobe.com/community/premiere and, in the area just under Ask a Question, type in
crash on launch
You may now read previous discussions on this subject... be sure to click the See More Results at the bottom of the initial, short list if the initial list does not answer your question

Adobe Premiere Pro crashing when doing nearly anything?

Usually, the program crashes when I import a file. If it doesn't crash by then, it will crash when I move a file to the timeline or create a new sequence with the file. I have reinstalled the program four times, and the errors persist. I've had the creative cloud on my computer for about a month, and I've always had this problem. Never had time to deal with it until now. I'm running a Windows 7 64 bit desktop. Can anyone help me fix this?

More information needed for someone to help... please click below and provide the requested information
-Premiere Pro Video Editing Information FAQ http://forums.adobe.com/message/4200840
•What is your exact brand/model graphics adapter (ATI or nVidia or ???)
•What is your exact graphics adapter driver version?
•Have you gone to the vendor web site to check for a newer driver?
•For Windows, do NOT rely on Windows Update to have current driver information
•-you need to go direct to the vendor web site and check updates for yourself
•nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us
•ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool
-and a fix for at least "some" ATI crashes https://forums.adobe.com/thread/1553342

Premiere pro crashes when opening project

Premiere pro project crashes when opening. I have an imac running OS 10.7.3 (8GB Ram, AMD Radeon HD 6970 2048mb) and have Premiere Pro 5.5.2. I have had 2 projects that I have worked on for hours and saved numerous times and then when I closed pp and tried to reopen the file the screen goes white and then crashes. Please help.

Ann, THANKS for replying!
If I open a brand new project, which I could do before, and then IMPORT a previous project, it works and I can edit and export the project. However, it did crash upon trying to save it and I still can not just open a previously created project. When I do I get an error message that Says: "Premiere has encountered an error and needs to close down. We will attempt to save your project."
Do you or anyone else have any ideas?

Premiere Pro crashes when importing audio

I am using Premiere Pro CC, 2014.0.1 Release, 8.0.1 (21) Build
This is updated
Operating System: Windows 8.1 64-bit (6.3, Build 9600)
Using AVI and WMV videos. The audio file I am trying to import is MP3 Format Sound (.mp3)
The error message is Adobe Premiere Pro CC 2014.0 has stopped worked, below that it indicates that Windows is looking for a solution.
Trying to put an audio in with my assets, so I can add it to the sequence.
This is the first time I've tried to do this one my Windows 8 laptop.
Google Chrome is running, Articy Draft 2 is also open. All other programs are background programs.
No 3rd party effects or codecs are installed.
System Manufacturer: ASUSTeK COMPUTER INC., Processor: Intel(R) Core(TM) i7-4700HQ CPU @ 2.40GHz (8 CPUs), ~2.4GHz, Memory: 16384MB RAM, DirectX Version: DirectX 11,
I have a Nvidia so I don't believe I am using Mercury Playback Engine GPU Acceleration
It also happens when I go into the Media browser in my music folder.crash

We're going to need more information: http://forums.adobe.com/message/4200840#4200840
Do you get any error message or crash report?

Premiere Pro crashes when sending files to media encoder

Premiere Pro CC keeps crashing when sending files to Media Encoder. This is a new problem. I cleaned the cache, typed purge into terminal, checked the sharing in the preferences library and verified/repaired disk permissions. What else can I try? Help, I have urgent deadlines this week!

I am using the most updated version of PPro CC with OS 10.8.5. It seems to have issues with certain sequences and not others. It also may be the files themselves. They play fine in the program viewer and I have sent them to Media Encoder before, but if I create a new sequence with the same settings and copy the files into it, the same thing happens. I have a lot of 29.97 720x480 (1.21 pixels) and 1440x1080 (PAR 1.333) footage to edit together and create dvds out of (not my idea - it's a job) and I am in the middle of trying various ways of encoding to make it as clear as possible.
Currently I am using 1440x1080i HD anamorphic sequence settings encoding into 1440x1080 p HD anamorphic with frame blending, maximum render quality, Target bit rate of 30 VBR 2 pass. Then combining those files with other sequences into a longer 1440x1080 p HD anamorphic sequence and encoding MPEG 2-DVD NTSC widescreen progressive 100% quality, VBR 2 pass and the output is much better. This has been working, and today suddenly it stopped and started crashing. Any ideas?

Premiere Pro crashes when I start it, won't even load...HELP!

It was working fine, now when I click it to start the program it starts to load and crashes. Tried reinstalling and restarting computer...not sure what to do next. Project is due!

More information needed for someone to help... please click below and provide the requested information
-Premiere Pro Video Editing Information FAQ http://forums.adobe.com/message/4200840
What is your exact brand/model graphics adapter (ATI or nVidia or ???)
What is your exact graphics adapter driver version?
Have you gone to the vendor web site to check for a newer driver?
For Windows, do NOT rely on Windows Update to have current driver information
-you need to go direct to the vendor web site and check updates for yourself
ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool
nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us
Do you have dual graphics adapters?
Go to the Windows Control Panel and select Hardware and Sound and then select Device Manager... In Device manager you click the + sign to the left of Display Adapters... and see if 2 are listed
IF YES, read below
-http://helpx.adobe.com/premiere-pro/kb/error---preludevideo-play-modules.html
-http://forums.adobe.com/thread/1001579
-Use BIOS http://forums.adobe.com/thread/1019004?tstart=0
-link to why http://forums.adobe.com/message/4685328
-http://www.anandtech.com/show/4839/mobile-gpu-faceoff-amd-dynamic-switchable-graphics-vs-n vidia-optimus-technology/2

Premiere Pro Crashes when I open the titler

I just formatted my computer and reinstalled the CS3 suite on XP Pro with SP3.
When I open the titler and click on a font, Premiere crashes.
I think it may be the 3.2.0 update.
Is there any way to uninstall it?
Or to get it not to crash with 3.2.0?

>It may be a corrupt font, but I have thousands installed. Is there any way to test for that?
Reply #8 was specifically to address this question.
>I basically wanted to know if this is a 3.2.0 issue or not.
That's not what you asked. Perhaps asking a specific question will get you closer to a specific answer?
The titler does not crash for me at any stage of the Adobe updates for Premiere Pro, including 3.2.
Cheers
Eddie
PremiereProPedia (
RSS feed)
- Over 300 frequently answered questions
- Over 250 free tutorials
- Maintained by editors like
you
Forum FAQ

Premiere Pro Crashes when Nudging Clip

Premiere Pro is crashing (spinning pinwheel forever... go for lunch...45-60min, come back, force quite, "PPro has encountered a serious error") during simple tasks such as "nudging" a clip in the timeline or clicking with the "razor" tool. This is destroying my productivity, any help appreciated. This is hapening on 2 different machines linking to the same set of media. Full system details below.
All Media is ProRes422(LT) stored on a AFP share drive. Both systems are setup with media cache files on the local drive, Murcury Playback Engine (CUDA).
System 1:
System is running a fresh install of OS X 10.9.2 (as of Monday)
MacPro 5,1 dual 6-core 2.4GHz
48GB RAM
GTX570 2.5GB GPU (Driver: 8.24.9 310.40.25f01, CUDA: 5.5.47)
PPro CC 7.2.1(4)
Blackmagic Intensity Pro Card
Desktop Video 10.0
System 2:
iMac 13,2 i7 3.4GHz
OS X 10.9.2
16GB Ram
GTX 680MX 2GB (Driver: 8.24.9 310.40.25f01, CUDA: 5.5.47)
PPro CC 7.2.1(4)
Project files contain approx 13,000 assets and take upwards of 8 min to load all media.
Scott

Hi Scott. The reason I made those suggestions was because I had the same problem once. Nudging certain clips or moving audio keyframes resulted in an instant repeatable crash. This was because I imported the XML with audio automation from an FCP7 project. Stripping the audio keyframes cleared up the crashing issue. I just had to remix the whole short film. And Adobe also volunteered that they were seeing the same problems with stabilzation data.
I haven't seen much corruption on ProRes. My experience has mostly been with JPEGs and Long-GOP video.
I haven't done much cutting off a network; mostly just transcoding or exporting. But, no crashing ensued. However, you could rule that out by copying some of your footage locally, and see if you get the same crashing.
Before Corrupt Clip Finder, I had a "search and destroy" method for finding clip corruption. This goes back to my Avid days. The routine in the same: start isolating or taking half your media off line, and see if it still crashes. Keep taking footage off until the crashing stops. That tells you the corruption was in the last batch you took offline.
You can use the "Make Offline" feature in Pr without having to physically move anything. So, another thing you could try is to take all your media off line, and see if you get crashes by nudging clips. If so, that would implicate the project, and not the media.

Premiere Pro Crashes when I try to open

I just became a member of Adobe Clouds, I downloaded Adobe Premiere and when I try to open I get the following message: A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.
Window 7 Home Premium
64 bit operating system
Intel Core
HD Graphcs 4000
NVIDIA GeForce GT 630M
I downloaded the software twice and I am still getting the same error messages. I am not very computer knowledable so please help me out with simple for dummies instructions.
Thank you

>HD Graphcs 4000... NVIDIA GeForce GT 630M
You need to use the nVidia, by turning the 4000 off in Bios
Dual video laptop problems
-http://helpx.adobe.com/premiere-pro/kb/error---preludevideo-play-modules.html
-http://forums.adobe.com/thread/1001579
-Use BIOS http://forums.adobe.com/thread/1019004?tstart=0
-link to why http://forums.adobe.com/message/4685328
-http://www.anandtech.com/show/4839/mobile-gpu-faceoff-amd-dynamic-switchable-graphics-vs-n vidia-optimus-technology/2

Premiere Pro crashes when editing with strange error

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