Premiere Pro crashes when opening the program. what to do

Premiere Pro crashes every time when opening the program. Other creative cloud programs are functioning well. What to do?

You may get more specific help in that forum http://forums.adobe.com/community/premiere
When you go there, you need to provide a LOT more information for anyone to help
-PPro Information FAQ http://forums.adobe.com/message/4200840
Also, Go to http://forums.adobe.com/community/premiere and, in the area just under Ask a Question, type in
crash on launch
You may now read previous discussions on this subject... be sure to click the See More Results at the bottom of the initial, short list if the initial list does not answer your question

Similar Messages

  • Premiere pro crashes when opening project

    Premiere pro project crashes when opening. I have an imac running OS 10.7.3 (8GB Ram, AMD Radeon HD 6970 2048mb) and have Premiere Pro 5.5.2. I have had 2 projects that I have worked on for hours and saved numerous times and then when I closed pp and tried to reopen the file the screen goes white and then crashes. Please help.

    Ann, THANKS for replying!
    If I open a brand new project, which I could do before, and then IMPORT a previous project, it works and I can edit and export the project.  However, it did crash upon trying to save it and I still can not just open a previously created project.  When I do I get an error message that Says: "Premiere has encountered an error and needs to close down.  We will attempt to save your project."
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  • Premiere Pro crashes when I open my project because the cursor is stuck on a time-lapse sequence

    I have a Time-lapse sequence which I have just built and saved the project of, but my cursor has stopped on the time-lapse sequence. Premiere Pro does crashes when I open my project because the cursor is stuck on the time-lapse sequence.
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    >It may be a corrupt font, but I have thousands installed. Is there any way to test for that?
    Reply #8 was specifically to address this question.
    >I basically wanted to know if this is a 3.2.0 issue or not.
    That's not what you asked. Perhaps asking a specific question will get you closer to a specific answer?
    The titler does not crash for me at any stage of the Adobe updates for Premiere Pro, including 3.2.
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  • Premiere Pro & Premiere Elements Crash When Open Together?

    Anyone have a problem with Premiere Pro & Premiere Elements crashing when open together?
    I have PE10 and am doing a trial of Premiere Pro CS6.
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    i7 2600K
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    Thanks!

    The first thiing that comes to my mind is a resources issue. As you have a stout computer, with more than adequate RAM, unless something is failing (like a stick of RAM), or perhaps the GPU, I would not expect to see what you observe. On a much less powerful machine, I have no problem running PrPro, Encore, Photoshop, Illustrator, and a word processor, all at the same time.
    I would look into this ARTICLE, which starts with some general tips on setting up one's computer for running PrE, and then goes into system and OS tune-up tips (this is probably where I would start, if the intitial checklist looks OK), and then goes into troubleshooting. I would definitely look here, and especially using Event Viewer to try and track down what is happening, when the crashes occur, and also the one on tools to test RAM, GPU's, etc.).
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  • Hello adobe muse when opening the program after entering my account information it says an unexpected error has occurred, what should I do

    hello adobe muse when opening the program after entering my account information it says an unexpected error has occurred, what should I do

    Hi
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  • PSE 6 on Mac Book Pro Crashes when opening a picture

    Whenever I try to open a picture PSE crashes. This is similar to another post but I should not be having RAM or generation issues. I have removed and downloaded from different DMGs all to no avail. Please advise.
    Thanks

    Thanks for the comment but I wasn't asking about viruses.  The thread I asked on solved the other user's issue because of the Norton incompatibility. I was referring to the original question which had nothing to do with viruses.  I open elements and try to open a picture from iphoto to work on and elements quits.  Since I don't have Norton or any other anti virus program, I was hoping there was another explanation which would apply to my situation.  Any ideas?
    Date: Tue, 4 May 2010 16:34:51 -0600
    From: [email protected]
    To: [email protected]
    Subject: PSE 6 on Mac Book Pro Crashes when opening a picture
    There's really no need for Norton on the Mac - because there is no such thing as a Mac virus.  I realize that this could change tomorrow, but as of today, there is no such thing as a Mac virus.  There hasn't been for about a decade.
    You can remove Norton.  I removed it from my Macs about a decade ago. 
    To prevent any future viruses from getting in, set up a new sub-user account on your Mac, and start using it.  Don't run your Mac as the Administrator.
    When you run as a lowly user, your Mac keeps an eye over what you do, and demands the Administrator's name and password whenever you do something suspicious.  That won't be a problem 99.9% of the time.  It's only a problem when you try to install an application or a utility. 
    Keep that limitation in mind, and use it to your advantage.  A virus is an application that pretends to be something else.  It lures you into installing that virus onto your computer.  Let's say in the future you download what you think is a photo.  It's really a virus.  You double-click on it to launch Photoshop Elements.  Instead, you launch the virus, which starts to install itself on your Mac. 
    At that point, everything comes to a screeching halt when the Mac operating system stops the installation, and puts a message on the screen.  That message will say something like, "Please type the Administrator's name and password to INSTALL THIS APPLICATION into the Applications Folder."  That is your tipoff that you aren't dealing with a photo.  You are dealing with an application. 
    At this point, you should ask yourself, "Why is a photo trying to install anything?"  Whenever the Mac operating system asks for the Administrator's name and password, you should ask yourself if you know exactly what is being installed.
    If you were running your Mac as the Administrator, then you wouldn't get this warning messages.  The Mac would say, "Well, I guess he knows what he's doing, so I'll install this application."  And the still-to-be-written virus would be installed on your Mac.  It's a lot easier to keep viruses off your computer than to try to remove them once they get in.
    This is why you don't need anti-virus software on the Mac - if you have an intelligent user operating the computer as a sub-user.
    >

  • After installing Adobe Premiere Pro product CS6 in the program is not active PlayBack

    After installing Adobe Premiere Pro product CS6 in the program is not active
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    Windows 7 64-bit. Intel Xeon 2, RAM 12 MB. Mxo2

    Hi,
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    Since you chose to create a DV sequence, you cannot change those settings.
    Do you have DV NTSC clips? If so, these are the correct settings.
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    Once you drag a non-DV clip into the DV sequence, it's OK.
    You have the option of changing the Sequence Settings to match those of your clip in a new dialog box.
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    Premiere Pro crashes when i start it up. Help please :-)

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    After I work on my videos for long time, now Premiere Pro crashing when i open my projects.
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    OS: Windows 8
    Operating System:        Windows 8 Pro 64-bit (6.2, Build 9200) (9200.win8_gdr.121023-1503)
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  • Somebody know how to fix that?  Premiere Pro crash when i try to load some project

    Hi!
    I work with Premiere Pro CC
    When i try to open a project ( only that project) i have this error message:
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    thanks!

    Hi 0dbVideo,
    Thanks for choosing adobe forums,
    please provide following information :
    What is the OS and version ?
    What is the Graphics Card installed on the system ?
    How much Ram do you have ?
    Do you use any external Hard Drive ?
    Are you using security software e.g. Norton, etc
    and
    if windows, Please check if you have windows defender turned on ?
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  • Premiere Pro crashes when writing marker notes

    I'm on the trial version of Premiere Pro and when I place a marker on a clip in the source window, then write a note for it in the marker tab of the browser window, it quits repeatedly.  What's up with this?  I thought I could use markers in this way.
    Thanks.

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