Premiere Pro, Creative Cloud & Adobe Application Manager all wont open.

One day it was fine, the next it's not. My Premiere Pro, Creative Cloud & Adobe Application Manager all wont open.
No error messages, it just doesn't open. I can't get through to talk to staff (because why should you be able to right? You only pay for the service..)
Could someone please shed some light on my situation?
My Lightroom and Photoshop are running fine as normal. I wish I could provide more information but it's really that simple - none of it will open.
Thank you!

At this point, I think I'd just download & run the Adobe CC Cleaner app, and use it to uninstall & clean up your PrPro & the Creative Cloud desktop app itself ... then download a fresh copy of the CC desktop app, install & sign into your account, then download & reinstall PrPro ...
Neil

Similar Messages

Creative Cloud / Adobe Application Manager

Do Creative Cloud & Adobe Application Manager do the same thing/ duplicate each other?
Creative Cloud says Photoshop CC is up to date & on checking the version, it's on 14.1.1
CS6 (which i already had installed before joining CC) recently updated itself to CS6 'Extended' & currently shows as version 13.0.1
Adobe Application Manager popped up today saying there's an update for Photoshop CS6 & Photoshop CC to 13.1.2 it states:
"This Adobe® Photoshop® and Photoshop Extended 13.1.2 update installs new features for Adobe Creative Cloud members and Photoshop subscribers. It offers exciting new capabilities for design, photography and more, including the freedom to nondestructively edit with Blur Gallery and Liquify using new Smart Object support, the ability to export text and shapes as CSS, the option to create Conditional Actions, and support for new HiDPI displays that enable a dramatic improvement in image fidelity and resolution. Other new workflow timesavers are also included. Customers with Photoshop Extended will also receive new 3D options including improved live previews that simplify the creation of shadows and reflections in 3D artwork and a 32-bit color picker for better illumination control, and more."
Am I too assume that Creative Cloud only updates Phtoshop CC & that Adobe Application manager updates CS6?
I guess too that if i click 'update' in Adobe Application Manager, it will update CS6 & leave CC as it is? (if I deselect the CC update, it deselects the CS6 update too).

Kartikay_Sharma wrote:
Hi Les,
Creative CLoud Desktop App and Application Manager are the same thing . The pop up that you are getting is from Adobe Application Manager updater and the sole purpose of this application is to connect to the Adobe servers and find out if there is any update available or not .
The update window that you have got is for CS6 only as there isnt any update for PS CC available right now( current version is 14.1.1) .
Cheers,
Kartikay Sharma
Thanks Kartikay. I'm sure i'd read somewhere on the forums that Creative Cloud when installed would replace the Application manager? However, I went ahead and clicked on 'update' in Application manager & it said it was trying to apply 'Photoshop 13.1.2 for Creative Cloud' (no mention of CS6). Tthe update failed with the following message:
'Photoshop 13.1.2 for Creative Cloud
Installation failed. Error code: U44M1P7'
I've tried removing Photoshop CC from the list of programs to check for updates for in Application Manager but that made no difference either - the update for 'Photoshop 13.1.2 for Creative Cloud' remains & failed again when I tried to apply it.
I then tried removing CS6 from the list of programs to be checked in Application Manager & then it reported all my programs are up to date; when re-checked the box for CS6 the update reappears.
So it seems there is an update for CS6 but there's the 'Photoshop 13.1.2 for Creative Cloud' update linked to it which cannot be unticked without removing the CS6 update as well. If I try to check for updates within CS6, the same problem occurs.
So if the update is indeed just for CS6, how can i apply the update?

Update problems with Premiere Pro and AAM (Adobe Applications Manager)

I am using Premiere Pro CS6 via a Creative Cloud subscription and am having a problem. AAM (Adobe Application Manager) says that Premiere Pro needs updating to 6.0.1 but if I run Premiere Pro and check it's version, it says it already is 6.0.1 - so how would AAM fail to understand that PP is at 6.0.1 when PP knows that it is already there??
So guess the real question is what does AAM use to decide what version the different apps are at and then tell you which updates you need to install? And how might it have gotten confused?
And most of all, how to "un-confuse" AAM?
Please don't suggest uninstalling PP - because with CC and AAM, then you have to re-download the entire app once again from inside AAM - it doesn't keep the install media around after it has installed it, but insists on downloading the same version yet again, and taking another hour or two to get back to where it was the last time it downloaded the app.
Any suggestions??
Thanks ...
-Bob

Hi Bob,
I was having a similar issue.
I was getting a dialog, when exporting from Pr informing me that there was a codec update available for Pr, and that I should update via help. But the AAM kept telling me that everything was up to date.
I just tried to repeat the problem to respond to your post ... and it isn't happening anymore!
It may not be happening anymore because I opened Adobe Media Encoder CS6 outside of Pr this morning. That is all I have done outside my normal rutine since the last time I had the annoying dialog...
Kind of grabbing at straws.
Cheers,
DK

Creative Cloud - Adobe Application Manager...download of Flash Builder 4.7

I have a $49.95/mo Creative Cloud for the past few months and began a download via Adobe Application Manager of Adobe Flash Builder 4.7 yesterday afternoon around 4pm. It is
now 9:25am the following day...17+ hours later and the download is at 74%. ..I'm still letting it continue downloading.
In my frustration, I downloaded a non-Creative Cloud copy of Adobe Flash Builder 4.7...and on the install I am now being prompted with 3 options:
1. Install with a serial number
2. Start my subscription
3. Install a trial
As I'm paying the $49.95/mo for the full Creative Cloud subscription, I would prefer not to "install a trial". Based on the download rate of the copy of Adobe Flash Builder 4.7 via the Application Manager, it won't complete until sometime this afternoon at best.. Is there any way I can convert my non-Creative Cloud installed copy of Adobe FlashBuilder4.7 to be under my Creative Cloud Subscription?

If there is an option to License this Software then you can enter the Adobe ID tied to your Creative Cloud subscription. If not then you will want to wait until the download completes in the Adobe Application Manager.
You may also want to review Sign in or activation errors | CS6, CS5.5 Subscriptions, CS6 Perpetual - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html as something appears to be interferring with the Adobe Application Manager from downloading at the expected speed.

Adobe Premiere Pro Creative Cloud "The application was unable to start correctly (0xc000007b).

Adobe support was no help. But they should have been this error has been occuring in various Adobe CS products since CS3! So why is it happening again in the latest CS6? It appears to be random as I have installed three licenses of Adobe Premiere Pro CS6 and two and working corrrectly (so far), the third failed after loading a particularly large video into a project on the second day after the install. These machines are i5 CORE four with 16GB of ram and plenty of free disk running Windows 7 SP1 and IE9. Any help will be greatly appreciated.
Wayne

I have a windows repair scheduled for tonight. Maybe that will fix it.
Thanks,
Wayne Stevens | Information Technology |Shelby Systems, Inc.
7345 Goodlett Farms Parkway | Cordova, TN 38016
P: 901.757.2372 x6631 | F: 901.259.3011 |[email protected]
cid:[email protected] cid:[email protected] cid:[email protected]
Budget now to replace Windows XP by April, 2014 and Windows Server 2003 by July, 2015!
P Please consider the environment before printing this e-mail

CS6 Creative Cloud Adobe Application Manager Failure

This was previously asked by another customer, however I believe the discussion was prematurely closed (marked as "answered") without being fully answered for all situations.
Please add my name to the list of people having problems with the new Creative Cloud installer (AdobeApplicationManager). To be clear on the symptoms:
1. Download the AdobeApplicationManager.dmg as prompted by Adobe.
2. Open the DMG
3. Run the AdobeApplicationManager. I have tried this both from within the DMG and from a copy I dragged to the desktop.
4. The dialog box "Initializing Installer" appears. There is not a prompt for granting disk access. Only the progress bar and the quit button.
5. Let it run for an hour -- nothing happens, except a file is created: ~/Library/Logs/AdobeDownload/LBS.log
6. The quit button does not work.
7. To stop the installer, I have to use Force Quit.
The contents of the LBS.log:
05/11/12 13:33:39:250 | [INFO] | | Download | LBS | LBSApplicationFacade | | | ****************Starting LBS workflow*******************
05/11/12 13:33:39:303 | [INFO] | | Download | LBS | LBSWorkflowManager | | | initializing screen
I attempted to re-download the DMG -- the Adobe site will not allow this. I think you are going to have to construct a clean up script to allow customers to revert their machines to the state before using the new AdobeApplicationManager. Then you will have to revisit the ApplicationManagerCode, because it is clearly incompatible with some Mac OS X Lion configurations.
Clicking on an application icon in the Creative Cloud applications page will issue an URL of the form "asm://..." however there is no such helper application, and hence nothing happens.
-- Robert L. Brown
-- [email protected] (this is also my Adobe ID)

OSX 10.7.4
This doesn't work for me. Here is the sample from the activity monitor:
Sampling process 809 for 3 seconds with 1 millisecond of run time between samples
Sampling completed, processing symbols...
Analysis of sampling AdobeApplicationManager (pid 809) every 1 millisecond
Process:         AdobeApplicationManager [809]
Path:            /Users/marty/Desktop/AdobeApplicationManager.app/Contents/MacOS/AdobeApplicationManager
Load Address:    0x1000
Identifier:      com.adobe.AdobeApplicationManager
Version:         6.1.51.0 (6.1.51.0)
Code Type:       X86 (Native)
Parent Process: launchd [249]
Date/Time:       2012-05-11 16:34:02.492 -0700
OS Version:      Mac OS X 10.7.4 (11E53)
Report Version: 7
Call graph:
    2837 Thread_130445   DispatchQueue_1: com.apple.main-thread (serial)
    + 2837 ??? (in AdobeApplicationManager) load address 0x1000 + 0x9b0c [0xab0c]
    +   2837 ??? (in AdobeApplicationManager) load address 0x1000 + 0x9bdd [0xabdd]
    +     2837 ??? (in AdobeApplicationManager) load address 0x1000 + 0x9d94 [0xad94]
    +       2837 ??? (in AdobeApplicationManager) load address 0x1000 + 0x1f929 [0x20929]
    +         2837 ??? (in AdobeApplicationManager) load address 0x1000 + 0x1f7fa [0x207fa]
    +           2837 ??? (in AdobeApplicationManager) load address 0x1000 + 0x26f34 [0x27f34]
    +             2837 std::map<std::string, std::vector<oobe::LogTargetBase*, std::allocator<oobe::LogTargetBase*> >, std::less<std::string>, std::allocator<std::pair<std::string const, std::vector<oobe::LogTargetBase*, std::allocator<oobe::LogTargetBase*> > > > >::operator[](std::string const&) (in AdobeApplicationManager) + 7454 [0x2a63c]
    +               2837 std::map<std::string, std::vector<oobe::LogTargetBase*, std::allocator<oobe::LogTargetBase*> >, std::less<std::string>, std::allocator<std::pair<std::string const, std::vector<oobe::LogTargetBase*, std::allocator<oobe::LogTargetBase*> > > > >::operator[](std::string const&) (in AdobeApplicationManager) + 8240 [0x2a94e]
    +                 2837 semop (in libsystem_kernel.dylib) + 10 [0x99774f2a]
    2837 Thread_130461   DispatchQueue_2: com.apple.libdispatch-manager (serial)
      2837 _dispatch_mgr_thread (in libdispatch.dylib) + 53 [0x9c44685f]
        2837 _dispatch_mgr_invoke (in libdispatch.dylib) + 969 [0x9c447e10]
          2837 kevent (in libsystem_kernel.dylib) + 10 [0x9977490a]
Total number in stack (recursive counted multiple, when >=5):
Sort by top of stack, same collapsed (when >= 5):
        kevent (in libsystem_kernel.dylib)        2837
        semop (in libsystem_kernel.dylib)        2837
Binary Images:
    0x1000 -   0x141fe3 +com.adobe.AdobeApplicationManager (6.1.51.0 - 6.1.51.0) <264235B8-310A-0B0B-799F-F0E002B02A9A> /Users/marty/Desktop/AdobeApplicationManager.app/Contents/MacOS/AdobeApplicationManager
0x16f000 -   0x21cff7 libcrypto.0.9.7.dylib (0.9.7 - compatibility 0.9.7) <7B6DB792-C9E5-3772-8734-8D0052757B8C> /usr/lib/libcrypto.0.9.7.dylib
0x8feb8000 - 0x8feeaaa7 dyld (195.6 - ???) <3A866A34-4CDD-35A4-B26E-F145B05F3644> /usr/lib/dyld
0x90180000 - 0x9018bfff libkxld.dylib (??? - ???) <D8ED88D0-7153-3514-9927-AF15A12261A5> /usr/lib/system/libkxld.dylib
0x901b9000 - 0x901c7ff7 libxar-nossl.dylib (??? - ???) <5BF4DA8E-C319-354A-967E-A0C725DC8BA3> /usr/lib/libxar-nossl.dylib
0x901c8000 - 0x901ddfff com.apple.speech.synthesis.framework (4.0.74 - 4.0.74) <92AADDB0-BADF-3B00-8941-B8390EDC931B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynt hesis.framework/Versions/A/SpeechSynthesis
0x901de000 - 0x90274ff7 com.apple.LaunchServices (480.33 - 480.33) <5A4BF529-391E-3987-940E-287ACE56078A> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchServices.fr amework/Versions/A/LaunchServices
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0x924fb000 - 0x9254dff7 libFontRegistry.dylib (??? - ???) <96E9602C-DFD3-3021-8090-60228CC80D26> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/Resources/libFontRegistry.dylib
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0x92f26000 - 0x92f84fff com.apple.coreui (1.2.2 - 165.10) <C6B099D6-7F02-3971-99B9-E415308959CF> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x92f85000 - 0x92f8cff9 libsystem_dnssd.dylib (??? - ???) <D3A766FC-C409-3A57-ADE4-94B7688E1C7E> /usr/lib/system/libsystem_dnssd.dylib
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0x96230000 - 0x96294fff com.apple.framework.IOKit (2.0 - ???) <88D60E59-430D-35B8-B1E9-F5138301AEF9> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x96356000 - 0x96376ff7 com.apple.RemoteViewServices (1.4 - 44.1) <1F831750-1E77-3013-B1A6-0DF528623790> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/RemoteViewServi ces
0x96377000 - 0x963a5ff7 com.apple.DictionaryServices (1.2.1 - 158.2) <DA16A8B2-F359-345A-BAF7-8E6A5A0741A1> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/DictionaryService s.framework/Versions/A/DictionaryServices
0x96417000 - 0x96418fff com.apple.TrustEvaluationAgent (2.0 - 1) <4BB39578-2F5E-3A50-AD59-9C0AB99472EB> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/TrustEvaluati onAgent
0x964d0000 - 0x96507fef com.apple.DebugSymbols (2.1 - 87) <EB951B78-31A5-379F-AFA1-B5C9A7BB3D23> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbols
0x96508000 - 0x96508ff2 com.apple.CoreServices (53 - 53) <7CB7AA95-D5A7-366A-BB8A-035AA9E582F8> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x969aa000 - 0x969adff7 libmathCommon.A.dylib (2026.0.0 - compatibility 1.0.0) <69357047-7BE0-3360-A36D-000F55E39336> /usr/lib/system/libmathCommon.A.dylib
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0x96cba000 - 0x96d2efff com.apple.CoreSymbolication (2.2 - 73.2) <FA9305CA-FB9B-3646-8C41-FF8DF15AB2C1> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSymbolicatio n
0x96d2f000 - 0x96d42ff8 com.apple.MultitouchSupport.framework (231.4 - 231.4) <083F7787-4C3B-31DA-B5BB-1993D9A9723D> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/MultitouchSuppor t
0x96d43000 - 0x96d83ff7 com.apple.NavigationServices (3.7 - 193) <16A8BCC8-7343-3A90-88B3-AAA334DF615F> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationServices.fram ework/Versions/A/NavigationServices
0x97dda000 - 0x97e03ffe com.apple.opencl (1.50.69 - 1.50.69) <2601993F-F3B3-3737-91AE-4A5795C52CD5> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x97e04000 - 0x97f66ffb com.apple.QuartzCore (1.7 - 270.4) <6BC84C60-1003-3008-ABE4-779EF7B4F524> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x97f67000 - 0x97f6bff3 libsystem_network.dylib (??? - ???) <62EBADDA-FC72-3275-AAB3-5EDD949FEFAF> /usr/lib/system/libsystem_network.dylib
0x97f6c000 - 0x97ff9ff7 com.apple.CoreText (220.20.0 - ???) <0C3EDD4F-6112-353A-8A3A-8D630182C22A> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreText.f ramework/Versions/A/CoreText
0x98005000 - 0x9800dff5 libcopyfile.dylib (85.1.0 - compatibility 1.0.0) <A1BFC320-616A-30AA-A41E-29D7904FC4C7> /usr/lib/system/libcopyfile.dylib
0x98133000 - 0x981c0fe7 libvMisc.dylib (325.4.0 - compatibility 1.0.0) <F2A8BBA3-6431-3CED-8CD3-0953410B6F96> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libvMisc.dylib
0x9890d000 - 0x9896fff3 libstdc++.6.dylib (52.0.0 - compatibility 7.0.0) <266CE9B3-526A-3C41-BA58-7AE66A3B15FD> /usr/lib/libstdc++.6.dylib
0x98970000 - 0x989d5ff7 libvDSP.dylib (325.4.0 - compatibility 1.0.0) <4B4B32D2-4F66-3B0D-BD61-FA8429FF8507> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libvDSP.dylib
0x989d6000 - 0x989e1ffb com.apple.speech.recognition.framework (4.0.21 - 4.0.21) <A1764D2F-EB84-33DC-9ED5-CDA3B468FF3E> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecognition.frame work/Versions/A/SpeechRecognition
0x98a0d000 - 0x98a56ff7 libGLU.dylib (??? - ???) <5EE0B644-FAD6-3E3C-A380-9B0CDA0B6432> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x98a57000 - 0x98ad2ffb com.apple.ApplicationServices.ATS (317.11.0 - ???) <42238C8B-C93F-3369-A500-EC0F10EB2C80> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/ATS
0x98ad3000 - 0x98ad3fff com.apple.Cocoa (6.6 - ???) <650273EF-1ABC-334E-B745-B75AF028F9F4> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x98ade000 - 0x98adefff com.apple.Accelerate.vecLib (3.7 - vecLib 3.7) <22997C20-BEB7-301D-86C5-5BFB3B06D212> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/vecLib
0x98af0000 - 0x98af4fff libGIF.dylib (??? - ???) <A6F1ACAE-7B9B-3B3F-A54A-ED4004EA1D85> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.fr amework/Versions/A/Resources/libGIF.dylib
0x98af5000 - 0x98afaffd libGFXShared.dylib (??? - ???) <1CA9B41B-2C61-38F8-ABAC-1D5511478F5C> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.dylib
0x98afb000 - 0x98b03fff com.apple.DiskArbitration (2.4.1 - 2.4.1) <28D5D8B5-14E8-3DA1-9085-B9BC96835ACF> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x98e4b000 - 0x98e4fffd IOSurface (??? - ???) <EDDBEE65-1EB8-33A7-9972-E361A3508234> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x98f68000 - 0x98f6aff7 libdyld.dylib (195.5.0 - compatibility 1.0.0) <637660EA-8D12-3B79-B644-041FEADC9C33> /usr/lib/system/libdyld.dylib
0x98f74000 - 0x98f75ff7 libquarantine.dylib (36.6.0 - compatibility 1.0.0) <600909D9-BD75-386E-8D3E-7CBD29079DF3> /usr/lib/system/libquarantine.dylib
0x98f76000 - 0x98fa4fe7 libSystem.B.dylib (159.1.0 - compatibility 1.0.0) <30189C33-6ADD-3142-83F3-6114B1FC152E> /usr/lib/libSystem.B.dylib
0x98fa5000 - 0x993a7ff6 libLAPACK.dylib (??? - ???) <00BE0221-8564-3F87-9F6B-8A910CF2F141> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libLAPACK.dylib
0x9963c000 - 0x9975afec com.apple.vImage (5.1 - 5.1) <7757F253-B281-3612-89D4-F2B04061CBE1> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Ve rsions/A/vImage
0x9975b000 - 0x99779ff7 libsystem_kernel.dylib (1699.26.8 - compatibility 1.0.0) <3705DE40-E00F-3E37-ADB0-D4AE5F9950F5> /usr/lib/system/libsystem_kernel.dylib
0x9977a000 - 0x99788fff com.apple.opengl (1.7.7 - 1.7.7) <2D362F15-5EA6-37B6-9BCB-58F2C599ACDA> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x99789000 - 0x99796fff libGL.dylib (??? - ???) <30E6DED6-0213-3A3B-B2B3-310E33301CCB> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x99797000 - 0x997b3ff5 com.apple.GenerationalStorage (1.0 - 126.1) <E622F823-7D98-3D13-9C3D-7EA482567394> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/GenerationalSt orage
0x99aa7000 - 0x99ab2ffe libbz2.1.0.dylib (1.0.5 - compatibility 1.0.0) <4A7FCD28-9C09-3120-980A-BDF6EDFAAC62> /usr/lib/libbz2.1.0.dylib
0x99ab3000 - 0x99ae9ff7 com.apple.AE (527.7 - 527.7) <7BAFBF18-3997-3656-9823-FD3B455056A4> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.framework/Vers ions/A/AE
0x99aea000 - 0x99aebffd libCVMSPluginSupport.dylib (??? - ???) <22B85645-AA98-372B-BB55-55DCCF0EC716> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginSupport.dyl ib
0x99aec000 - 0x99af2ffd com.apple.CommerceCore (1.0 - 17) <71641C17-1CA7-3AC9-974E-AAC9EB641035> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/CommerceCor e.framework/Versions/A/CommerceCore
0x99af3000 - 0x99af6ffb com.apple.help (1.3.2 - 42) <DDCEBA10-5CDE-3ED2-A52F-5CD5A0632CA2> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framework/Versions /A/Help
0x99af7000 - 0x99afbfff com.apple.CommonPanels (1.2.5 - 94) <3A988595-DE53-34ED-9367-C9A737E2AF38> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/ Versions/A/CommonPanels
0x99b33000 - 0x99b84ff9 com.apple.ScalableUserInterface (1.0 - 1) <C3FA7E40-0213-3ABC-A006-2CB00B6A7EAB> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableUserInterfa ce.framework/Versions/A/ScalableUserInterface
0x99b85000 - 0x99b86ff4 libremovefile.dylib (21.1.0 - compatibility 1.0.0) <6DE3FDC7-0BE0-3791-B6F5-C15422A8AFB8> /usr/lib/system/libremovefile.dylib
0x99b87000 - 0x99c77ff1 libiconv.2.dylib (7.0.0 - compatibility 7.0.0) <9E5F86A3-8405-3774-9E0C-3A074273C96D> /usr/lib/libiconv.2.dylib
0x99c78000 - 0x99cd1fff com.apple.HIServices (1.21 - ???) <5F4D3797-32E2-3709-85F4-4B56515A17D7> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices .framework/Versions/A/HIServices
0x99d2f000 - 0x99e81fff com.apple.audio.toolbox.AudioToolbox (1.7.2 - 1.7.2) <E369AC9E-F548-3DF6-B320-9D09E486070E> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x99e82000 - 0x99f4dfff libsystem_c.dylib (763.13.0 - compatibility 1.0.0) <52421B00-79C8-3727-94DE-62F6820B9C31> /usr/lib/system/libsystem_c.dylib
0x99f4e000 - 0x9a42aff6 libBLAS.dylib (??? - ???) <134ABFC6-F29E-3DC5-8E57-E13CB6EF7B41> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libBLAS.dylib
0x9a42e000 - 0x9a53fff7 libJP2.dylib (??? - ???) <845C74F4-1074-3983-945F-EB669538CAA9> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.fr amework/Versions/A/Resources/libJP2.dylib
0x9a547000 - 0x9a551ff2 com.apple.audio.SoundManager (3.9.4.1 - 3.9.4.1) <2A089CE8-9760-3F0F-B77D-29A78940EA17> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.framework/V ersions/A/CarbonSound
0x9a552000 - 0x9a9c7ff7 FaceCoreLight (1.4.7 - compatibility 1.0.0) <3E2BF587-5168-3FC5-9D8D-183A9C7C1DED> /System/Library/PrivateFrameworks/FaceCoreLight.framework/Versions/A/FaceCoreLight
0x9a9c8000 - 0x9aa37fff com.apple.Heimdal (2.2 - 2.0) <2E1B8779-36D4-3C62-A67E-0034D77D7707> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
0x9aa38000 - 0x9ab0eaab libobjc.A.dylib (228.0.0 - compatibility 1.0.0) <2E272DCA-38A0-3530-BBF4-47AE678D20D4> /usr/lib/libobjc.A.dylib
0x9ab17000 - 0x9ac0fff7 libFontParser.dylib (??? - ???) <1A0DA421-62B2-3AA7-9F62-0E01C1887D09> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/Resources/libFontParser.dylib
0x9ac9c000 - 0x9acc1ff9 libJPEG.dylib (??? - ???) <743578F6-8C0C-39CC-9F15-3A01E1616EAE> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.fr amework/Versions/A/Resources/libJPEG.dylib
0x9b090000 - 0x9b097ffd com.apple.NetFS (4.0 - 4.0) <D0D59145-D211-3E7C-9062-35A2833FA99B> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x9b098000 - 0x9b09aff9 com.apple.securityhi (4.0 - 1) <BD367302-73C3-32F4-8080-E389AE89E434> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.framework/Ve rsions/A/SecurityHI
0x9b0f8000 - 0x9b123fff com.apple.GSS (2.2 - 2.0) <2C468B23-FA87-30B5-B9A6-8C5D1373AA30> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
0x9b125000 - 0x9b135ff7 libCRFSuite.dylib (??? - ???) <CE616EF3-756A-355A-95AD-3472A876BEB9> /usr/lib/libCRFSuite.dylib
0x9b3bc000 - 0x9b458fef com.apple.ink.framework (1.4 - 110) <1A3E2916-60C1-3AC1-86BF-202F6567B228> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework/Versions/ A/Ink
0x9bad8000 - 0x9bb6fff3 com.apple.securityfoundation (5.0 - 55116) <EB53CEF7-4836-39FD-B012-6BC122ED4CE9> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoundation
0x9bf12000 - 0x9bf15ffd libCoreVMClient.dylib (??? - ???) <361CCFAF-8565-383F-915F-0B059C793E42> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClient.dylib
0x9bf40000 - 0x9bf62ffe com.apple.framework.familycontrols (3.0 - 300) <5BCCDDC2-AFAC-3290-AEEF-23B2664CA11F> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyControls
0x9bf7b000 - 0x9bfb8ff7 libcups.2.dylib (2.9.0 - compatibility 2.0.0) <1C757924-4E54-3522-A885-99795EA10228> /usr/lib/libcups.2.dylib
0x9c215000 - 0x9c215fff com.apple.Accelerate (1.7 - Accelerate 1.7) <4192CE7A-BCE0-3D3C-AAF7-6F1B3C607386> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x9c2d4000 - 0x9c2d5ff0 libunc.dylib (24.0.0 - compatibility 1.0.0) <BCD277D0-4271-3E96-A4A2-85669DBEE2E2> /usr/lib/system/libunc.dylib
0x9c2db000 - 0x9c2dfff7 com.apple.OpenDirectory (10.7 - 146) <4986A382-8FEF-3392-8CE9-CF6A5EE4E365> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x9c2e0000 - 0x9c3a0ffb com.apple.ColorSync (4.7.4 - 4.7.4) <0A68AF35-15DF-3A0A-9B17-70CE2A106A6C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync. framework/Versions/A/ColorSync
0x9c3a1000 - 0x9c3befff libresolv.9.dylib (46.1.0 - compatibility 1.0.0) <2870320A-28DA-3B44-9D82-D56E0036F6BB> /usr/lib/libresolv.9.dylib
0x9c3c6000 - 0x9c3c6fff com.apple.vecLib (3.7 - vecLib 3.7) <8CCF99BF-A4B7-3C01-9219-B83D2AE5F82A> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x9c408000 - 0x9c444ffa libGLImage.dylib (??? - ???) <504E7865-571E-38B4-A84A-D7B513AC84F5> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib
0x9c445000 - 0x9c453fff libdispatch.dylib (187.9.0 - compatibility 1.0.0) <2F918480-12C8-3F22-9B1A-9B2D76F6F4F5> /usr/lib/system/libdispatch.dylib
0x9c454000 - 0x9c75eff3 com.apple.Foundation (6.7.2 - 833.25) <4C52ED74-A1FD-3087-A2E1-035AB3CF9610> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x9c75f000 - 0x9c765ffb com.apple.print.framework.Print (7.4 - 247.3) <CB075EEE-FA1F-345C-A1B5-1AB266FC73A1> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Version s/A/Print
0x9c766000 - 0x9c80afff com.apple.QD (3.40 - ???) <3881BEC6-0908-3073-BA44-346356E1CDF9> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framewo rk/Versions/A/QD
0x9c80b000 - 0x9c82dff8 com.apple.PerformanceAnalysis (1.11 - 11) <453463FF-7C42-3526-8C96-A9971EE07154> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/PerformanceAna lysis
0x9c9b8000 - 0x9c9c8fff com.apple.LangAnalysis (1.7.0 - 1.7.0) <6D6F0C9D-2EEA-3578-AF3D-E2A09BCECAF3> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LangAnalys is.framework/Versions/A/LangAnalysis
0x9c9c9000 - 0x9c9d7fff libz.1.dylib (1.2.5 - compatibility 1.0.0) <E73A4025-835C-3F73-9853-B08606E892DB> /usr/lib/libz.1.dylib
0x9c9d8000 - 0x9c9dfff7 libsystem_notify.dylib (80.1.0 - compatibility 1.0.0) <47DB9E1B-A7D1-3818-A747-382B2C5D9E1B> /usr/lib/system/libsystem_notify.dylib
0x9ca4b000 - 0x9cd91ff3 com.apple.HIToolbox (1.9 - ???) <409E6397-0DCB-3431-9CCC-368317C62545> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox
0x9cde6000 - 0x9cdfbff7 com.apple.ImageCapture (7.0.1 - 7.0.1) <1C8933A9-C7C6-36E9-9D8B-0EF08ACA3315> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture.framework/ Versions/A/ImageCapture
0x9cdfc000 - 0x9ceccffb com.apple.ImageIO.framework (3.1.2 - 3.1.2) <94798A2B-4C7A-30EA-9920-283451BDB9FA> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.fr amework/Versions/A/ImageIO
0x9cf0a000 - 0x9cf0bfff libDiagnosticMessagesClient.dylib (??? - ???) <DB3889C2-2FC2-3087-A2A2-4C319455E35C> /usr/lib/libDiagnosticMessagesClient.dylib
0x9cf38000 - 0x9cf38fff libdnsinfo.dylib (395.11.0 - compatibility 1.0.0) <7EFAD88C-AFBC-3D48-BE14-60B8EACC68D7> /usr/lib/system/libdnsinfo.dylib
Sample analysis of process 809 written to file /dev/stdout

Downloading Premiere Pro Creative Cloud

I am trying to download Premiere Pro Creative Cloud and get a dialog box stating that I need to download it with an app. How do I do that?

Help for Download & Install & Setup & Activation http://forums.adobe.com/community/download_install_setup
Next link has a "Chat Now" button near the bottom
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html

Is there a separate forum for Premiere Pro Creative Cloud users?

Is there a separate forum for Premiere Pro Creative Cloud users?

CS5-thru-CC PPro/Encore tutorial list http://forums.adobe.com/thread/1448923 may help
For help with using/learning Encore, go to https://forums.adobe.com/community/encore/content
The bottom section of the tutorial link above has several Adobe links, and other information, on downloading Premiere Pro CS6 and the bundled Encore CS6, and the TWO ADDED downloads for the Encore library content, to author a DVD or BluRay... and the tutorial list includes learning how to use Encore... pay particular attention to the picture in reply 3 at this link - https://forums.adobe.com/thread/1516173 (picture first posted by Ann Bens and reposted by Stan Jones)

Caméscope SONY HDR FX1E allways offline since premiere pro creative cloud.

Caméscope SONY HDR FC1 always offline since I use premiere pro creative cloud. It worked fine with the previous version for HDV video capturing.
What's the matter with premier pro cc?

These may help
http://helpx.adobe.com/premiere-pro/kb/cant-capture-dv-hdv-video.html
-and Windows http://forums.adobe.com/message/4708997

Premiere Pro Creative Cloud Additive Disolve DOES NOT WORK!!

Another complaint since upgrading to Premiere Pro Creative Cloud from CS6. The Additive Dissolve does not work.
OS X 10.9.4
iMac
4 GHz Intel Core i7
32 GB 1600 MHz DDR3
NVIDIA GeForce GTX 680MX 2048 MB

Hi Stephen,
It works fine on my machine, which is similar. The only difference is that my Mac is running OS X 10.8.5. Can you try trashing preferences or reinstalling?
Thanks,
Kevin

Premere and After Effects are missing from Cloud Adobe Application Manager... please help ASAP

Premere and After Effects are missing from Cloud Adobe Application Manager... please help ASAP

Short and to the point: If they don't show up, your system doesn't support them. Refer to the Tech Specs on teh product pages and make up your mind...
Mylenium

Adobe Application Manager Won't Open and CC Desktop failed to install

I am running Win 7 Ultimate. Adobe Application Manager Won't Open and CC Desktop failed to install on my computer after I signed up for Adobe CC tonight. I am currently using the CS5 suite (perpetual license) and do not want to uninstall any of the programs until I am successfully running the Adobe CC versions. The AAM gives me an error message saying that it failed to open when I select it, and the creative cloud installer fails to install. I have tried restarting my computer. Help? This is very frustrating. I am a student and use this software on a daily basis, and can't afford to not have these programs available when I need them.

Link for Download & Install & Setup & Activation problems may help
-Online Chat http://www.adobe.com/support/download-install/supportinfo/
OR
Some download & install troubleshooting links
-Comodo Security kills download http://forums.adobe.com/thread/1460361?tstart=0
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://forums.adobe.com/community/download_install_setup
-http://helpx.adobe.com/creative-cloud/kb/troubleshoot-cc-installation-download.html
-http://helpx.adobe.com/x-productkb/global/errors-or-unexpected-behavior-websites.html
-http://helpx.adobe.com/creative-cloud/kb/unknown-server-error-launching-cc.html
-Server won't connect https://forums.adobe.com/thread/1233088

Adobe application manager no longer opens.

I've seen lots of posts about how peoples manager stopped working but when I read the post its about how it wont download. My is down loaded and has worked fine up till a month ago. Now I get icons on my PC that says I have updates and to launch my application manger but it wont open. I tried to uninstall and download again but my PC says I first have to close my desktop application manger. If I could open it I wouldn't need to remove it and try again.

Please refer to the following links:
Adobe Application Manager won't start
Completely uninstall Adobe Application Manager
Can't open Adobe Application Manager to update to CC
Please let us know if it worked.
Regards
Rajshree

Just completed a clean install of CS6 Photoshop on my Yosemite Mac Book Pro and the Adobe Application Manager does not work and cannot install a fresh copy from Adobe

Just re-installed a fresh copy of CS6 Photoshop on my Yosemite Mac Book Pro and somehow the Adobe Application Manager does not work and therefore cannot verify my copy. What should I do?
I get a message saying that Adobe Application Manager may be damaged and that I should install a new version of AAM. But after downloading a fresh copy of AAM and doing the install, the program (AAM) still will not install. It is like an infinite loop!
Please, someone help!
Thanks!

HI gener7!
I'm sorry but I am not on Creative Cloud. I'm still on CS6 and it was the Adobe Application Manager that wasn't working and I could not install the update to this application. My AAM version is: 8.0.0160
The link you provided was the update that I wanted to install but it does not work. A window shows up during that install that says:
We've encountered the following issues.
Installer failed to initialize. Please download Adobe Support Advisor to detect the problem.
and then the link to the Adobe Support Advisor which leads to a "Adobe Support Advisor has been discontinued" page.
Thanks!

How to reinstall Lightroom for Creative Cloud from Application Manager

Lightroom would not launch from the Lightroom icon, so I tried to locate Lightroom and start it start it from my list of programs. Seemed to be a problem and still wouldn't start. I then removed Lightroom from Control Panel by "Add, Remove Programs". I wrongly presumed this would change the status in Adobe Application Manager from "installed".
Please advise how I can re-install Lightroom with my Creative Cloud Membership. I think it would have been much easier to have a re-install button next to the product for situations like this, as the Application Manager doesn't seem to recognise uninstalled programs.
Any help would be appreciated. Also, please advise what I should do if this happens again, if different from what I mentioned above.
Thanks,
Julie

I wrongly presumed this would change the status in Adobe Application Manager from "installed".
It should. What specific error did you get with your LR? For anything else you might try running the Creative Suite Cleaner Tool and let it reinstall things...
Mylenium

Premiere Pro, Creative Cloud & Adobe Application Manager all wont open.

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