Premiere Pro CS3 Glitch - Track Matte

I found a glitch this morning in Premiere Pro CS3.
I have a nested sequence on my main timeline.
On that sequence I have a track matte effect and above the nested sequence video layer is my "mask" layer.
When previewing this sequence through Premiere Pro CS3 everything looks great.
However when exporting with Adobe Media Encoder to Windows Media Format, the video in the track matte appears all off and it's not lined up the way it is on my main timeline.
I had setup this project in Premiere Pro 2 where it worked fine and I had previously exported it to MPEG2DVD format. However when exporting from CS3, all of my video clips in my nested timeline are moved and out of place - keep in mind they don't appear out of place when I play/preview the timeline in CS3.
Has anyone else encountered this glitch?

FYI - I took the same timeline and exported it to Movie -> AVI and it turned out fine.
For some reason it's getting screwed up when I export it through the Adobe Media Encoder to a Windows Media file.

Similar Messages

Audio balance greatly different in Encore CS3 after encoding 5.1 master track in Premiere Pro CS3

Hello! I'm wondering if anyone can offer some advice for my DVD audio problem.
I have a Premiere Pro CS3 project with a 5.1 master track that appears to behave correctly judging by the meters when I play it in PP. It also sounds reasonable (in a mixed-down fashion, I guess) on my PC system's speakers (L,R,LFE), and all rebalancing and panning seems to work well. However, once I export the master track to Encore using PP's SurCode Dolby Digital codec, the resulting audio mix is totally off. Here's what I get: both front channels play mainly out of the right front and center speakers, and the rear channels play mainly out of the left front speaker. I've tried all different settings, but I can't seem to change this. Well I've read that Encore just sends the audio mix straight through (the DVD trancode status is "Don't transcode"), but when I build the DVD and play it on both of my 5.1 surround systems, the results are just as bad as what my desktop PC speakers were hinting at. [Actually all DVDs that Encore builds are UNSUPPORTED on one of my set-top DVD players and they're both Panasonic! So first, I first have to copy the DVD using Nero and then the copy is accepted by all. That seems to have no bearing on my audio dilemma but I thought I'd mention it. I would love to know what Nero is doing right that Encore is doing wrong!)
Anyway, here's some background: I began to notice this problem with the audio balancing whenever a .wav music source is imported into PP as a stereo source. [A side issue here - I don't seem to be able to explain - or control - how one .wav file gets imported as stereo while another is imported as 5.1!] Anyway, as one would expect, since my master track is 5.1, the stereo track is automatically set up with a rebalancing tray with the puck set in the middle. The meters show that the source is stereo and the sound has been rebalanced across the master track. If I drag the puck around, the master meters behave accordingly. Then I import my video (.avi video clip) and that sound is imported as a stereo track. For that track, I drag the puck to the rear. Again, the master meters respond correctly. So far so good. But when I export to Encore, the resulting audio mix so completely wrong it can't even be explained as a 5.1-to-stereo downmix situation. The sounds that were supposed to come out of the rear channels are in front left and center (and deafening), overpowering the music that is only coming out of front right. And the rear speakers are silent unless I turn on Pro-Logic on my amplifier, which just confuses the issue. I didn't bother to check LFE as things were bad enough.
Where I DO NOT have the problem is when the audio file is imported as a 5.1 source (although it is just a stereo CD track ripped using Sony CD Architect). In that case, there is no rebalancing tray and the track meter shows only the L and R channels active, as expected. Ditto for the master track. Now if I go ahead and send the music to a stereo submix track and let that rebalance to the master, I see all channels active. But that results in the problem above after exporting to Adobe Media Encoder using SurCode and then importing the audio into Encore. If I don't remix to 5.1, the audio on the DVD is OK. But I would like to have the music come out of all speakers when there isn't a video soundtrack as there are many still pictures in the presentation.
So the question is, if I can rebalance and pan channels in PP CS3, why are the results coming out all wrong in Encore using SurCode? And how can I hear my project on DVD the same way I mixed in PP?
Any help would be greatly appreciated!
Doug Herbst
Holmdel NJ

Problem solved everyone!!!
Rebecca of Adobe support helped me identify the root cause: project was originally set up as standard (2-channel) and although it had evolved to a 5.1 project over time, it could never grow up to be anything other than a standard audio project. After you set up the new project, the setting that controls your audio is buried in the project somewhere. Changing your project settings to set up new 5.1 audio tracks for new timelines does NOT make the project 5.1! The real audio identity attribute set at birth is not alterable OR EVEN VISIBLE (even as a grayed-out project setting) although PP will allow you to set up and mix 5.1 audio tracks at will. So you may think you're working on a 5.1 project now, but you're only fooling yourself and PP goes right along with it. Even the .ac3 files you create via export are 5.1! But dare to build your DVD in Encore and all of your timelines are transcoded back to 2.0 instantly. Resistance is futile.
A new feature in PP CS4 will allow you to view, and even CHANGE, your project's audio identify from standard to 5.1. How sweet!
Well, I've devised a way to dig out myself out of this deep hole in CS3 and it worked, but I can't promise that it will work for everyone. (This assumes you own the Dolby Digital 5.1 codec from Minnetonka.)
1. Create a new Premiere Pro project as 5.1 audio from the get-go.
2. Import your suspected 2.0 project into this new 5.1 project and click each sequence to flesh out the timeline.
3. Re-export all audio as elemental streams using Adobe Media Encoder. Make sure you export the audio component of each timeline as Dolby Digital 5.1 and exactly - and I mean EXACTLY - the same way. To deviate the audio settings for each timeline is to ask for trouble, so I recommend setting up an audio pre-set that you can just click when you need it.
4. Create a new Encore project and import all original video assets and your new replaced and, hopefully, 5.1 audio assets into it.
5. In Encore, create a separate timeline for each pair of assets (.m2v and .ac3 for example). DO NOT ATTEMPT TO PLACE MULTIPLE PAIRS OF ASSETS ON THE SAME TIMELINE! For some unexplained reason, the build process will transcode the audio back to 2.0, and if you continue pack new 5.1 audio assets on the same timeline, you will get an error message "an input contract violation has occurred" because you now have 2.0 and 5.1 assets on the same timeline, even though you really don't know that and didn't ask for that to happen anyway. (Thanks to Bill Hunt who mentioned his habit of keeping the asset pairs on separate timelines in another thread - that suggestion was absolutely essential to the solution here.)
6. In Encore, check to make sure that all of your original video sychs up correctly with the new, true 5.1 audio. Link the end actions of each timeline with the next timeline to play in the correct sequence. Check your project for orphan timelines and other errors. Then, before you start building menus and start getting fancy, build a DVD and make sure it plays as 5.1 on your system.
Tip #1: while you're re-exporting and replacing the audio files, don't have Encore running. I've seen it gracefully and automatically re-import the replaced file once the export is done, but I have also seen it choke with the terribly descriptive "Encore has encountered a problem" message upon discovered the asset is not available while it is being replaced. Encore then continues to mark the asset as offline.
Tip #2: when re-exporting and replacing files, always select audio and video separately. For some reason, Encore will allow you to replace an .ac3 file when you perform an elemental audio export, but when you try to combine video and audio and both files exist, Encore will prompt you to replace the video, but immediately abort with an error that it cannot replace the .ac3 file, thus forcing you to delete the .ac3 component manually before trying again.
Doug

Premiere pro cs3 doesn't place audio into the corresponding video track

It places a video clip with audio in the Video 1 track, the audio is not automatically placed into Audio track 1 but it goes to Audio 2 or 3 or 4. I checked settings both Project and Preferences but have not clue what may cause this problem. Any help would be greately appreciated.
I have Premiere Pro CS3 running on Vista home premium. Thank you

FAQ:Why is there no audio in my imported MPEG file?
Cheers
Eddie
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Premiere Pro cs3 performance slow

Hello, I tried checking various places for this answer but could not find the answer, so apologies if this can be answered somewhere else.
I use Premiere Pro CS3 (I have the suite). When I start to work on a project, all is well. When I get to about the fifteen minute or twenty minute mark in terms of footage that is on the time line (perhaps just one or two video tracks and then a title or two on tracks three and four), then Premiere behaves very sluggishly. When opening the project, it takes a fairly long time (about two minutes) to open. Playback always stutters, no matter what. If I select "File" or "Edit" on the top bar, I might have to wait a few seconds, or longer, for the drop-down items to appear. If I dare to do something like add color correction to a shot, or some other effect, Premiere is even more sluggish. I used to use Premiere 6.1 for years and never had a problem -- even did a massive production with enormous number of SFX, green screen, etc...no problem. My system smoked. I have a great system now (see below). Now I do a project in CS3 and am so very careful not to get near the 30 minute mark (otherwise very slow performance) and even then I feel very limited in terms of what I can dare do, lest CS3 crashes altogether. And sometimes it has. "Premiere Pro had encountered problems and will now close..." Any suggestions?
Here is what I am working with:
Pyro PCI card
650W Power Supply
Supermicro X7DAE Dual-Core Xeon Motherboard
Dual Intel Xeon 5150 (10.64 GHz Total)
4GB DDR2-667 FBDIMM RAM (4x1GB)
ATI FireGL V3350 256MB PCIe Video Card
Creative Labs AudigySE Sound Card
80GB OS/Application Hard Drive
1000GB SATA Internal Video RAID (2x500)
Microsoft Windows XP Professional
Adobe Production Suite CS3

I guess what Harm is saying is that if your hardware checks out, your footage is "typical", and no immediate solution is evident, then a re-install is often the fastest and most effective solution. If you have your OS on one drive and all your data on another, this process becomes pretty straightforward, even more so if you've "slipped" your copy of XP with all its updates. Why spend 6 hours troubleshooting and get a possible solution when you could spend 2 hours re-installing and get an almost guaranteed solution!
If you want to have a tinker before taking the plunge, there are a couple of things that I'd look at:
1) Virus Checker. Download MS's "Process Explorer" (overblown Task Manager) and see if anything is going nuts when you open a larger project
2) CS3 all patched up?
3) Hard disk cache setting. You say things go pear-shaped at about 30 minutes (about 6 gig in DV language) maybe there's an issue with your Windows Page File that is slowing things down. If you have a "hard" setting in there, change it back to automatic and see if you have any improvement. Also, where is it? across two disks? check you have enough room on your OS disk for the pagefile to work as it should.
4) Check the location of your Media Cache files. Think about trashing all the cache files for the project and see if that improves anything. Make sure that anything that Premiere will be accessing (the Media Cache Database, the cache files etc) is where it should be and not in some wierd place (like on a network share)
5) On the timeline, what display options do you have turned on? First frame/last frame? or "movie strip" view?
That's all I can think of for now... is the re-install looking more attractive?? ;-)
MP

Unable to play Cineform avi files in Premiere Pro CS3

I am using Cineform NeoHD version 5.3.2 to convert the MXF files from my Canon XF300 into Cineform AVI.
Then I import these AVI files into Premiere Pro CS3 and here is where the problem begins.
Premiere is unable to play these Cineform files. All I get is about a second of audio, and a still frame of the video. This happens both in the source window, and also on the timeline.
The Cineform AVI files play perfectly fine when using Virtualdub for playback, but Windows media player behave just like Premiere.
Everything worked fine a week ago. Premiere appeared to use something called "ffdshow" to play the Cineform files, and I could edit without any trouble.
A few days ago, when I tried the same, that's when the problems came. Whenever I hit Play button in Premiere, a popup window came up, saying Premiere wanted to use ffdshow, and the options was "never", "no once", "yes once", "yes always".
When everything worked a week ago, I had to use the "yes always" option.
Now, it does not matter which option I use, Premiere will not play the Cineform files.
I did not make any changes to my computer between the day everything was okay, and when the problem appeared.
A Cineform representative suggested "ffdshow" is the troublemaker, so I uninstalled ffdshow and removed any traces of it I could find, but the same problem still exist.
Then I uninstalled Cineform NeoHD
Uninstalled and reinstalled Production Premium CS3 suite
Reinstalled Cineform NeoHD
Still same problem, nothing has changed.
It does not matter if I use 50i or 25p source files.
My system: (Laptop)
Windows Vista ultimate 64-bit
Intel 2,66GHz quad core CPU
4GB ram
Nvidia Geforce 8800M GTX
3x internal 7200rpm harddrives set up with raid-0
Anyone else experiencing this?
Any ideas what might be wrong?

dont know , but this stuff might fix your prob.. overwrite whatever ffdshow screwed up...
cfrepair utility:
http://www.siliconimaging.com/DigitalCinema/SiliconImaging_support.html
cineform codec (neo player)
http://estore.cineform.com/NeoPlayer.aspx
never used the cfrepair thing..but did install neoplayer which gave me the codec to use cs3 with cf raw files ( sample of cf raw at the si 2k site -- avi ext )
ps.... to keep overhead down on my computer I took the resulting cineform "player" out of my startup directory....as it wants to run in background when you install it...no need for that for my purpose of just getting the codec

Adobe Premiere Pro CS3 3.2.0 update

Thought I'd share a bit of information on the 3.2.0 update that will be coming out via AUM this morning. The update will come out first via AUM, then will be available on the updates page shortly after at http://www.adobe.com/downloads/updates/?ogn=EN_US-gntray_dl_updates.
The readme will also be hosted at http://www.adobe.com/support/documentation/en/premierepro/releasenotes.html.
Dave Helmly has posted about the update on his blog, as well: http://blogs.adobe.com/davtechtable/2008/04/xdcam_and_premiere_32.html#more
New in this release:
- This update adds compatibility with the Sony XDCAM range of cameras. This includes disc-based XDCAM and XDCAM HD cameras., and the newer SxS-based XDCAM EX cameras. Content from XDCAM cameras can be imported and edited natively without transcoding or conversion. This makes possible similar workflows to Panasonic P2, including the ability to edit content directly from XDCAM EX cameras.
- Note: Adobe Premiere Pro CS3 3.2.0 does not support IMX editing or XDCAM HD50 editing at this time. Export to XDCAM is also not possible.
- Adobe Premiere Pro now has presets for HDV 24p. Note: Adobe Premiere Pro does NOT support print to tape in 24p mode.
- Improved handling of MPEG streams (e.g.: HDV video), along with error detection. MPEG stream errors can occur during recording due to tape dropouts, record start/stop glitches, timecode breaks, etc. Bad frames caused by these MPEG stream errors are identified during import/indexing or playback. These frames will play back as full red frames to alert the user that there is a problem in the encoded video at that location. Adobe Premiere Pro will also log error messages to the Events panel, indicating where the error(s) were encountered in the stream. Users can open the Events panel, determine the location of the MPEG stream error, navigate to that location in the clip and take corrective action, such as trimming out the video glitch or covering up the red frames with duplicated good frames copied from before or after the glitch. Note: MPEG files will need to be re-indexed to take advantage of the improvements in Adobe
Premiere Pro CS3 3.2.0. For more information, please see Working with MPEG Files.
Notable fixes:
- Titles/Footage no longer show up as offline when reloading saved projects.
- Rendered preview files no longer missing when reloading saved projects.
- Certain filters and/or transitions are now applied correctly when reloading saved projects, until the timeline is forcibly refreshed.
- When exporting via the Adobe Media Encoder, there is no longer a long delay before the progress dialog shows and rendering resums (Mac OS 10.5.x only).
- 24p HDV clips shot on a Canon XH A1 no longer come in incorrectly as 30 fps clips.
- Creating an offline clip in the project window then attempting to link it to media on disk no longer results in the application crashing.
- QT PAL movies rendered out of Adobe After Effects® software are no longer incorrectly identified as requiring rendering in a Adobe Premiere Pro PAL project.
- DV Clips of certain specific durations are no longer incorrectly identified on the timeline as requiring rendering.
- For P2 DVCPro clips, the right-most pixel column no longer contains video garbage.
- Fixed a memory fragmentation problem that would occur with projects with many custom bin columns.
- Fixed a bug where exporting to a QuickTime movie (with QT 7.4) would crash the application.
- Selecting "display only exact name matches" when relinking clip no longer crashes on Leopard.
- Fixed an issue where 30p and 30f HDV clips would incorrectly be identified as requiring rendering in a 29.97 progressive project.

Harm,
I don't use HDV, so I'm not sure if this is the case or not, but in the top post, there is mention of having to re-index the MPEG files "to take advantage of the improvements in Adobe Premiere Pro CS3 3.2.0." While it seems this should be an automatic process, maybe wiping out the previously-created index files (I seem to remember them being in the Media Cache folder when importing MPG files from DVD rips and such) would let the project open. Or, maybe the old trick of importing an existing project into a new one? Just a couple thoughts...
To the other poster: surely, I don't jest. At least, not when it comes to anything in the video production industry and my operation in it. Long ago, I gave up expecting perfection from any particular piece of hardware or software, and just focused on being creative. That's why I got into this. I refuse to let any piece of equipment dictate what I can or can't do--I just find another way around. Funny how we managed to make it as a species and a civilization as long as we have, and now that computers are here to make our lives easier (*snort*), we're quick to raise our ire about everything that's wrong with them. That's why I will always marvel at things built long ago prior to the advent of all the technology we take for granted today.
Anyway, we're all entitled to our opinions, and I've taken this thread completely off-topic. My apologies, so...

Workaround: Premiere Pro CS3 & Adobe Audition 3.0

I'm not sure if this was already posted, but I discovered a little workaround to use both apps, in a similar way that Premiere Pro 2 and Adobe Audition 2 work together. Just make sure you have soundbooth installed too, and do these steps:
Adobe Bridge:
-Open Adobe Bridge
-Click in Edit > Preferences (or Press "Ctrl + K")
-Click in File Type Associations, and select the audio files like .wav, .mp3 or the format you'll edit in AA3, click in the down arrow and then Browse
-Point to the Audition.exe file in the folder C:\Program Files\Adobe\Adobe Audition 3.0\
-Click OK and close Bridge
Now open the Premiere Pro CS3:
-Right click the audio track / piece you want to edit, select Edit in Adobe Soundbooth > Render and Replace
-It will render a temp file and open Soundbooth, you can close it now and come back to Premiere Pro CS3
-In the left window, where the audio and video files are placed in Premiere, right click in the new audio file that was rendered and Click Reveal in Bridge. It will open the Adobe Bridge window now.
-Right click in the file (in the Bridge window) and select Open with > Adobe Audition 3.0 (default).
-Be happy and edit the track in Adobe Audition now! When you save the file and come back to Premiere pro, it will re-render automatically and you wont touch your original source audio file!
I hope this helps a little the people who wants to use AA3 and Premiere Pro CS3, and if it was already posted, sorry for the incovenience!

Audition is Windows-only. PPro CS3 was ported to the Mac. The suite needs consistency across platforms. Do the math.
Audition 3 is available. Edit Original works. Use that.
Try the Soundbooth CS4 beta. Closer to Audition than ever before.

Startup with Premiere Pro CS3 - few questions

Hi,
I am totally newbie to video editing (and to ADOBE CS programs).
To introduce, here's my setup.
New camcorder (Canon VIXIA HV30, HDV format, miniDV) - still in the owner manual for very basic things...
Premiere Pro CS3 (soon CS4 as entitled to upgrade)
Vista x64 Home Premium
Core 2 Duo 1.86 Ghz, 4GB RAM
Firewire card
I just started to fool around with CS3 and with this camcorder, doing some tests (I use the mini DV HD tapes).
When I capture to Premiere, here are some of the annoying things happening :
1) instead of viewing in real time what is happening, I get a multilingual screen saying that tape is being captured... (very very useful !!...)
2) when I playback the scene, I see edges of things kind of blinking white - just the edges - some sort of what I would call 'distortion' but maybe it's not the right term... Is this just a matter of not having a high-end video card and then, I should not worry: the editing I would do would not appear on a DVD or a published video ? Or, am I doing something wrong ? (last but not least: does it have to do with the camera ? - although I do not see this when watching on the camera side viewer.)
3) This camera can shoot 30p, 24p, hi-def (but HDV format - not AVCHD): what should be the setup to choose :
- on the camera ?
- when I launch Premiere and am prompted with a window to choose format?
Let's start with these basic questions...
Thanks in advance,
Rob

Rob,
1.) You *may* have problems with CS3 and 64-bit OS. CS4 is optimized to work with (though it is still a 32-bit app) 64-bit OS. Things *should* be better. CS3 works beautifully with 64-bit OS for some. Others are not so lucky.
2.) With the Capture of HDV, you will not get real-time Capture preview - nature of the beast.
3.) Can you post a tiny amount of this footage, or a still cap to show what it looks like?
Good luck,
Hunt

Premiere Pro CS3-CONSTANT Memory issues when editing/rendering/exporting

Alright, as said in the title I am currently using Adobe Premiere Pro CS3, and my issues are horrendous
No matter what, within 10 minutes of editing, Premiere will warn and then crash because of memory issues, starting with the message:
"Adobe Premiere Pro is running very low on system memory; please save your project and proceed with caution"
Also, whenever I try to export this project, within 800 frames of a 7000 frame project (currently), it displays the message:
"Error Compiling Movie", and then the previous message above if that hasn't already happened before
And eventually, the program will crash out of nowhere, with random windows errors
Here's my specs:
Intel i7 920 Processor
6 GB DDR3 RAM
Nvidia 480 GTX
750 watt power supply
24" Dell Ultrasharp Monitor
Now, I've noticed that whenever Premiere is getting close to crashing, my RAM gets up to around 4.7 GB being used, and then it crashes.
I have already gone into Edit-Preferences and tried switching from Performance to Memory; that hasn't fixed anything
I noticed that when I was just running my video over and over again, it stayed stable at 4 GB or so, so maybe its a rendering issue?
I have already tried lowering my number of processes running at any given time, including my antivirus program (Kaspersky) and even explorer, but it still crashes no matter what.
========================================================================================== ========
This is a SERIOUS issue for me, as even with all the normal crashes I could finish the video; but now I cannot even export my video at ALL without it crashing, and I have a plenty strong-enough computer to handle this, so what gives?
Please help

Ok, well this has been getting me nowhere
I tried importing (both my CTRL-X method, and literally importing the project), and now the program won't even RENDER the footage, it just errors out at 800 frames (just like exporting)
What is going on???
I used to use Premiere Pro 2.0 all the time, on a separate computer, but I have 6 GB of RAM, is this really impossible???
EDIT:
And now, even after finally getting it to render (by saving after rendering before what crashed, and then starting it up and rendering again), all my footage looks like crap XP

Is there image stabilization in Premiere Pro CS3...?

I have Premiere Pro CS3.
My previous workplace had Final Cut and that had image stabilization filter built in.
Does my Premiere Pro have the same thing?
thanks,,

Image stabilization can be used for more than just fixing a camera shake issue.
It is a fundamental tool for a lot of compositing and image tracking work whether shot from a crane, dolly ,head and legs...helicopter or moving vehicle.
Can be used for smoothing out pans / tilts and wind affected shots
Whatever... Mercali plugin or After Effects or Mocha does the job.

Premiere pro cs3, limited compression choices.

Premiere pro cs3, windows 7
I'm trying to export my movies,but no matter what video choice I use, the program will only compress in millions of colors, which makes videos that are way too big to use. How do I get the other compression choices to appear?

Depends on the final destination: dvd, web or ...?
Format and bitrate determinens the filesize.

Premiere Pro CS3 Podcast #24: Creating a Sports Highlight Reel (part 1)

Thanks to all for your continued podcast suggestions. I plan to get to many of them. However, until then, here's a special 2-part sports edition in honor of the Superbowl.
http://blogs.digitalmediaonlineinc.com/jeffschell/
b How to make ESPN-style slowmos and special effects in Premiere Pro CS3 using the Time Remapping Effect.
Part 1 deals mainly with Premiere Pro's built-in Time Remapping effect, use to create slow motion "slowmos" and freeze frames. Then check back for Part 2 next week, when Jeff demonstrates how to make some of the same visual effect techniques seen on ESPN SportsCenter to highlight specific players or plays.

Very helpful tutorial. When does Part 2 come out?
BTW, I'm in the middle of a sports highlight tape for college football coaches for my son. I'm a novice at the myriad effects offered by PPro, AE, Matrox, etc., but what I find absolutely essential are:
1) A matte to highlight and draw the eye to the player at the start of every play. (I prefer to invert the opacity and darken the image except in the oval around the highlighted player.)
2) Scale or "zoom" the image and Time remapping or "slo-mo", especially for replays of especially good highlights. I use Digital Anarchy's ReSizer 2.0 plug-in.
3) Panning across high-res still photos for the "Ken Burns Effect". (I use ReSizer for that, too.)
4) Audio processing to bring out the voice of the PA announcer when he calls your son's name. (I re-render all the audio clips using Soundbooth's Vocal Attack, regardless of whether there's audio that I want to use from that clip, to avoid dramatic level differences between audio clips.)
What I would really love to toy with, but don't know how, is how to "draw" the receiver's route on the field in advance of the play and highlight the football as it traverses a dashed line in flight from the QB to the receiver. Anyone have any ideas other than buying $100K worth of equipment?

Audio in Premiere Pro CS3 appears on one PC, not the other

Hi everyone,
I'm the Network Administrator for a high school and we have a digital media lab here using Adobe Creative Suite 3: Master Collection. All systems here are running Windows XP Professional and are on a Windows domain. All users are standard users, with no administrative rights for obvious security reasons. When I originally did the deployment of the lab by running sysprep on a reference computer and using ghost to deploy the rest of the computers, I noticed a problem with Premiere Pro CS3 after the deployment. In that lab, none of the computers would capture video via firewire and the built in capture function in Adobe Premiere CS3. I believe I have a post about this on these forums that was never resolved. To get around this, I'd capture the footage for students in my office and then transfer it over to their network drives so they could import it into Premiere Pro CS3 and edit the footage.
Recently, the school purchased some HD cameras that record to a built in hard drive or an SDHC card. The idea here was that the .MTS files could be copied from the camera to the computer running Premiere Pro CS3, the media files in .MTS format [at 1280x720] could be converted using KoyoteSoft's Free HD Converter using the settings MPEG2 [a preset], MPG2 as the format, 1280x720 // 16/9, 29.97 FPS, 9000 video bitrate, and 224 audio bitrate, and then the new media files could be imported into Premiere Pro CS3 and edited using the HDV 720p30 preset within Premiere Pro CS3.
This works great...on my office computer.
The problem is that if any student tries to import their footage on a computer in the digital media lab, the converted media files, the exact same ones that just imported into my Premiere Pro CS3 installation on a computer in my office with identical hardware as the computers in the digital media lab, fail to import the audio. I can see the video with no problems in the lab, but no audio layer appears. If I right click the video file and choose Open With> VLC or another media player, the media plays fine with audio. All audio/video codecs that are installed on my machine are also installed on the digital media machines. If I right click Adobe Premiere Pro CS3 from within a student account on those computers and choose Run As and use the local administrator account, Premiere Pro CS3 does the exact same thing, it still can't see the audio. Adobe CS3 is fully up to date on both my office computer and all digital media computers.
Any help fixing this would be greatly appreciated, spring break is coming up here this coming week and I'll be here all week. Hoping to get this resolved during that time so students can edit their own movies. Again, video imports, audio doesn't. No audio layer appears.
Thanks!

See if this helps... To work with AC3 sound files in Premiere CS3, copy the ad2ac3dec.dll file from the Encore CS3 directory into the Premiere directory

Error in Premiere Pro CS3.

Whenever I had a problem and i posted it here, i always got helped by you guys, so first of all, i want to thank those who helped me out there, and wanted you to know that i really appreciate that help.
Here is probably my last issue with Premiere Pro CS3.
The problem:
From time to time, i get an error. A message saying: " sorry a serious error has occurred that requires adobe premiere pro to shut down"
It saves the current project, and when i start premiere over, it loads it from there. It usually happens when:
I ' activate ' an effect, example: I change the opacity to 0 ( typing it with the keyboard as a percentage ) and press enter. Right when i press enter, it pops up. ( it happens with any kind of effect, just from time to time, when i ' activate ' it)
When i minimize an audio file by dragging it to the left or the right, it happens when i release the right mouse button. These are just examples. The issue is that when i make a change, this error repeats.
I'd love to hear what the issue may be.
Appreciate any kind of help.

Can you give us the specs. of one of the typical Projects, and their Assets, where you see this happening?
Next, can you give us the specs. of your computer, in as much detail, as is possible?
Can you also list the programs/processes, that load at boot up? A screen-cap, or report from Process Explorer will tell us a lot.
Also, before beginning an editing session, you might want to look into this ARTICLE. If you have Win7, be sure to look down-thread for the link to Black Viper's Web site for tuning that OS.
This ARTICLE might be useful for telling you what is happening with your system and your programs, when you get the error and crash.
Good luck,
Hunt

Trouble Importing MOV files in adobe premiere pro cs3

Hi,
I just bought a Canon 60D camera and I am using adobe premiere pro cs3 for the first time.
I tried to import MOV file footages made by my Canon 60D, but it says that my files are not supported.
I don't know what to do!
Can someone help me?
Thank you.

Hi All,
Let me tell you how I solved the XDV9 codec trouble on my Windows 7 system. The solution is rather stunning because I am using completely free software. First download the Shark007 codec pack for your system here: http://shark007.net/forum/Thread-Setup-and-usage . Please be aware that the codec pack installer comes with a toolbar install option so make sure you de-select this option during the installation process. After installation check the MOV tab on the "Settings Application" program. Make sure "use LAV's splitter" is selected for MOV Playback.
Now comes the crazy part... To convert the XDV9 MOV video clips just download Windows Essentials Movie Maker for Windows 7. At this moment more info about this program can be found here: http://windows.microsoft.com/en-US/windows-live/movie-maker-get-started . Again, make sure to set the right settings during installation otherwise you will be installing a lot of possible unwanted crap like Windows Live Mail, Windows Skydrive etc.
Movie Maker has quite good settings for converting (High Definition or custom settings are supported). Select your clip, or select multiple clips to create an unedited full length clip of all your clips, and then select "create movie". I used the "use recomended settings for this project" settings as it matches the source file resolution and frame rates etc. It is quite some work to convert clips like this but its the only free solution I could find so far.
Good luck!
Rodger

Premiere Pro CS3 Glitch - Track Matte

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