Premiere Pro CS3 Installation Fails

I have download the Free Trial version, that fails the installation, shortly after the Setup window progess bar completes.
There is a binary log file in Windows\Program Files\Common\Adobe Installers, but does not make any sense when view with a text editor.
Is there any other log file that can be used to determine the installations
progress?
My system is Asus M2M-SLI Deluxe wiht AMD Athlon 64 X2 Dual Core 5000, 2 GB RAM, Geforce 7900 video adapter, Adaptec 1430 RAID 10 (four hard drives).
Thanks in advance
Phil

Create a new administrator account and login using it. Try the installation again. If it fails with the same error the download may be corrupt as Phil mentions.
Cheers
Eddie
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Adobe premiere pro cs3 installation error

hi all
im downlaod adobe premiere pro cs3 trial version and setup it on my pc but at the first step i take this error message
i have sata hard disk 250 GB and i have more 200 GB free space and i give privillage for the setup folder but i have the same error plz help me why
note:
i have windows vista ultimate version 6.0 ( build 6000)

Create a new administrator account and login using it. Try the installation again. If it fails with the same error the download may be corrupt as Phil mentions.
Cheers
Eddie
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Premiere Pro Wiki
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Premiere Pro CS4 Installation Failed - Again!

Hi all
We are currently using an old version of Adobe Premiere which I would like to upgrade to the latest version. I want to show everyone in the company how good the latest version is and get them to pay for an upgrade/full version.
I then noticed a free trial download for Adobe Premiere Pro CS4 and thought great idea. Well done Adobe I can now show everyone how good the latest CS4 version is.
5 days later I still can not get the damn thing to install and work!! :-(
In a desperate move I even tried it on a new Windows XP Pro SP3 - 3Gb RAM - Quad Core - 1Tb HD etc.. and when I try and install the Premiere windows 1.3Gb trial installation it eventually says at the end of the installation process (which takes for ever) "Installation Failed - One or more required components of Adobe Premiere Pro CS4 failed to install correctly." and it shows the following error log:
Adobe Dynamiclink Support
Error:
Error 2.
Adobe Media Encoder CS4
Error:
Error 2.
Adobe Media Encoder CS4 Additional Exporter
Error:
Error 2.
Adobe Media Encoder CS4 Dolby
Error:
Error 2.
Adobe Premiere Pro CS4
Error:
Error 2.
Adobe Premiere Pro CS4 LangPack (en_US)
Error:
Over the last 5 days I have looked through this forum site and tried every recommendation it suggests to fix the problem including:
1) Uninstalling / Re-installing serveral times the Adobe Premiere Pro CS4 which eventually comes up with the above error.
2) Turned off all Anti-Virus applications and disabled all running windows applications.
3) I have also tried the WinCS4Cleanupscript process
4) Manually deleted and removed the premiere folders
5) I even rang up adobes technical support line and they said use the forums to solve the problem. Cushy job they have...
None of the above fix the problem...
So here I am. Has anyone got any ideas how to make it run up in trial mode ?
Your help and advice would be greatly appreciated as I suspect im not the only one having this problem.

Day 8 - OK I have finally fixed the problem. I got fed up and purchased the full Adobe Premiere Pro CS4 product and it installed and worked 1st time!!!
I must admit im very annoyed that the Trial version failed but the full product works. The 2 x Premiere Pro CS4 installation CDs went through the installation process without a hitch and I did not get any installation error messages at all.
So my no 1 question is why does the online Adobe Premiere CS4 Trial version fail to install but the full product can ?
For what its worth, here are my final observations from this whole saga:
1) The first thing I noticed on the Full Product CD Installation is it defaulted to and installed the "en_International" version and not the "en_US" language version. For some reason the online trial version defaulted to "en_US" language and I used this option during the trial installations. Maybe this language option upsets the installation process on my UK PC.
Now I have it working im not going to risk re-installing it all again. But if your a UK user and you encounter problems during the trial installation process then try selecting the "en_International" language option. You never know.
2) Another obvious observation is the trial version has numerous features removed and hacked out of it So did the Adobe engineer get carried away with the hacking process and also remove some important installation code and procedures.
After several days of trying to get the trial version to work there is obviously a problem with the trial installation process and it needs looking at. I must of installed and reinstalled it 15+ times and during this time it upset my Dreamweaver CS4 app so forcing me to re-install this application as well.
Please Adobe just give the online users the option of 2 x CD ISO Images to download and burn onto a CD as this could save other users the same frustrating time I have had and maybe give you more revenue.

I Need a Premiere Pro CS3 installation CD or Link

Hello,
Recently, my computer crashed and now I have a new one. I have a registered license and serial number for my purchased copy of Premiere Pro CS3. However, the installation CD is misplaced. Is there a download link or cd available?

No and maybe
Since you say you registered, you MAY be able to have Adobe support (which this is NOT) send you a CD... if they have any in a vault somewhere
Adobe telephone numbers http://www.adobe.com/activation/phonenumbers.html
or
Old or Used Software http://www.emsps.com/oldtools/ Or http://www.retrosoftware.com/
never
http://forums.adobe.com/message/1636890 warns about buying from eBay

Audio in Premiere Pro CS3 appears on one PC, not the other

Hi everyone,
I'm the Network Administrator for a high school and we have a digital media lab here using Adobe Creative Suite 3: Master Collection. All systems here are running Windows XP Professional and are on a Windows domain. All users are standard users, with no administrative rights for obvious security reasons. When I originally did the deployment of the lab by running sysprep on a reference computer and using ghost to deploy the rest of the computers, I noticed a problem with Premiere Pro CS3 after the deployment. In that lab, none of the computers would capture video via firewire and the built in capture function in Adobe Premiere CS3. I believe I have a post about this on these forums that was never resolved. To get around this, I'd capture the footage for students in my office and then transfer it over to their network drives so they could import it into Premiere Pro CS3 and edit the footage.
Recently, the school purchased some HD cameras that record to a built in hard drive or an SDHC card. The idea here was that the .MTS files could be copied from the camera to the computer running Premiere Pro CS3, the media files in .MTS format [at 1280x720] could be converted using KoyoteSoft's Free HD Converter using the settings MPEG2 [a preset], MPG2 as the format, 1280x720 // 16/9, 29.97 FPS, 9000 video bitrate, and 224 audio bitrate, and then the new media files could be imported into Premiere Pro CS3 and edited using the HDV 720p30 preset within Premiere Pro CS3.
This works great...on my office computer.
The problem is that if any student tries to import their footage on a computer in the digital media lab, the converted media files, the exact same ones that just imported into my Premiere Pro CS3 installation on a computer in my office with identical hardware as the computers in the digital media lab, fail to import the audio. I can see the video with no problems in the lab, but no audio layer appears. If I right click the video file and choose Open With> VLC or another media player, the media plays fine with audio. All audio/video codecs that are installed on my machine are also installed on the digital media machines. If I right click Adobe Premiere Pro CS3 from within a student account on those computers and choose Run As and use the local administrator account, Premiere Pro CS3 does the exact same thing, it still can't see the audio. Adobe CS3 is fully up to date on both my office computer and all digital media computers.
Any help fixing this would be greatly appreciated, spring break is coming up here this coming week and I'll be here all week. Hoping to get this resolved during that time so students can edit their own movies. Again, video imports, audio doesn't. No audio layer appears.
Thanks!

See if this helps... To work with AC3 sound files in Premiere CS3, copy the ad2ac3dec.dll file from the Encore CS3 directory into the Premiere directory

Premiere Pro CS3 30-day trial installation

I've been unable to install the Premiere Pro CS3 30-day trial: after I select the 30-day trial radio button, I'm told that there has been an error that ends the operation. My PC runs Windows Vista Ultimate with SP1.

The link is at the bottom of every page. ;) Click on "Contact Us".
Cheers
Eddie
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Need to Download Premiere Pro CS3 (CD won't install)

Hi there,
My laptop's HDD recently crashed, and when I went to reinstall the Premiere Pro CS3 cd, I get to the screen where install progess is shown (after I've entered my S/N). The installer seems to hang on 'instaling 3rd party content' and takes FOREVER for the green bar to 'move'. Then, after hours of letting it sit, I get a window that says install has failed... pretty sure that it said 3rd party content DID install, but PP itself and something else did not. I tried twice, with the same result.
The CD is clean, no real scratches... just been sitting in its case for years.
FWIW, I'm running Vista 32bit.
I'm hoping there's some CS3 files still hidden on Adobe.com that I can DL in place of the CD.
Don't really edit from home much anymore. Just need my copy of PP to work so I can recut my resume reel, which is a fairly important task.
Thanks,
Joe

Thanks for that link. Got it downloaded.
It appears that something is wrong with my laptop... because the downloaded file stalls at the same point as the disc. While it still says "Installing Shared components". This is when the green progress bars stop(about 10% of the way) and the HDD activiity light on the laptop stops as well.
Back when I reinstalled windows, I had some issues updating. Once I got to a certain point, one of the updates would render my laptop screen completely blank.... so after reinstalling a few times, I stopped installing updates at a certain point... though I did make it to Service Pack 2.
That's the only reason I can think of, as to why the program won't install. It's really odd.
BTW: I did shut down the antivirus while attemptinng Premiere install.

Trouble Importing MOV files in adobe premiere pro cs3

Hi,
I just bought a Canon 60D camera and I am using adobe premiere pro cs3 for the first time.
I tried to import MOV file footages made by my Canon 60D, but it says that my files are not supported.
I don't know what to do!
Can someone help me?
Thank you.

Hi All,
Let me tell you how I solved the XDV9 codec trouble on my Windows 7 system. The solution is rather stunning because I am using completely free software. First download the Shark007 codec pack for your system here: http://shark007.net/forum/Thread-Setup-and-usage . Please be aware that the codec pack installer comes with a toolbar install option so make sure you de-select this option during the installation process. After installation check the MOV tab on the "Settings Application" program. Make sure "use LAV's splitter" is selected for MOV Playback.
Now comes the crazy part... To convert the XDV9 MOV video clips just download Windows Essentials Movie Maker for Windows 7. At this moment more info about this program can be found here: http://windows.microsoft.com/en-US/windows-live/movie-maker-get-started . Again, make sure to set the right settings during installation otherwise you will be installing a lot of possible unwanted crap like Windows Live Mail, Windows Skydrive etc.
Movie Maker has quite good settings for converting (High Definition or custom settings are supported). Select your clip, or select multiple clips to create an unedited full length clip of all your clips, and then select "create movie". I used the "use recomended settings for this project" settings as it matches the source file resolution and frame rates etc. It is quite some work to convert clips like this but its the only free solution I could find so far.
Good luck!
Rodger

Big problems exporting from Premiere Pro CS3

Hey all.
Would be massively grateful if anyone here could help me out. I'm in the process of trying to export a 23 and a half minute project from Premiere Pro CS3. I've tried exporting to different formats, (Quicktime, MPEG2, etc..) but keep arriving at the same conclusion. The process will freeze midway through, and I'm greeted by the following error messages:
"premiere pro debug event
premiere pro has encountered an error
[..\..\Src\PPixHandleUtilities.cpp-114]"
When I close that, another window pops up saying;
"export error
application failed to return a video frame.
cancelling the operation."
I'm not really sure where to go from here. Previously during the process of editing this project, I would occasionally get a message telling me that premiere pro was "running low on system memory". Fearing this to be the problem I was having while exporting, I attempted to export an extremely low quality version of the project, but arrived at the same conclusion. I also wondered if there was a corrupt frame or clip somewhere that was causing the issue, so I overlayed one whole transparent clip over the whole sequence and tried to export, but again, the same result.
I now have to put all my faith in you Adobe Wizards! Please ask me any questions that might help you to arrive at what may be causing the problem, I'll answer them the best I can
Many thanks!
Andy

>13.4GB free
FAR too small !!!
The program itself uses more than that for temporary working files
Also, unless you already have a 2nd hard drive or eSata external, you are below specification
Trying to use only ONE Hard Drive for Video Editing
You are a music conductor, with a baton that you use to point to various parts of the orchestra... this is like Windows pointing to various parts of the hard drive to do Windows housekeeping or to load program segments for various functions
Now, at the same time and with the same hand... while still using the baton to conduct the orchestra... pick up a bow and play a fiddle... this would be doing something with your video file at the same time as all the other work
You as a person cannot do both at the same time with the same hand
A computer is a LITTLE better, in that it can switch from one kind of task to another very quickly... but not quickly enough for EASY video editing
You need AT LEAST two hard drives (separate drives, never a partition http://forums.adobe.com/thread/650708 for more) with Windows (or Mac OS) and software on your boot drive, and video files on a 2nd drive so the boot drive is not slowed down by trying to do everything
Partition = Crash http://forums.adobe.com/thread/957286
I find that the three drives I use work very well for me, for editing AVCHD video... some people use a 4th drive, so video INPUT files are on drive three and all OUTPUT files are on drive four... I only bought a mid-tower case instead of a full tower case (my bad... but had to fit in the space available on my office desk!) so I use the three drives that will fit
Depending on your exact hardware (motherboard brand & model AND USB2 enclosure brand & model AND external hard drive brand & model) AND the type of video file, you may... or may NOT... be able to use an external USB2 hard drive for SD (Standard Definition) video editing
Steve Grisetti in the Premiere Elements forum http://forums.adobe.com/thread/856208 and Jim Simon in the Premiere Pro forum http://forums.adobe.com/thread/856433 use USB externals for editing
A USB3 hard drive connected to a motherboard with USB3 is supposed to be fast enough for video editing (I don't have such, so don't know) but eSata DOES have a fast enough data transfer for video editing... I have not used the eSata Dock below... for reference only, YMMV and all the usual disclaimers
http://www.amazon.com/Thermaltake-BlacX-eSATA-Docking-Station/dp/B001A4HAFS/ref=cm_cmu_pg_ t

Problème démarrage d'adobe premiere pro cs3

Bonjour à vous!
Je ne sais pas si vous pouvez m'aider, mais on ne sait jamais!
Je vous envoie ce message car j'ai un problème avec mon adobe premiere pro cs3.
Tout marchait à merveille, sauf que du jour au lendemain, le programme refuse de s'ouvrir!
Quand je vais pour exécuter le programme, la fenêtre de chargement s'ouvre, normal.
Mais après, rien!
Seulement une barre en haut (celle avec fichier, édition,...) apparait pour disparaitre!
Du coup, je voulais savoir si j'avais fait une fausse manip ou si c'est une erreur d'ailleurs!
J'ai installé, désinstallé le logiciel, mais le même problème!

Si vous avez désinstallé et réinstallé, c'est étrange en effet.
Prenez le temps de faire un nettoyage après la désinstallation,via les cleaner tools. Il se peut que vous ayez à réinstaller l'ensemble de la suite ceci dit.

Premiere Pro CS3 now exits after loading

After using premiere pro cs3 for quite a while, all of a sudden it exits after loading. I'm not sure if this is an Adobe problem or a Norton problem or a machine problem. It happened after a power failure, and while I was running premiere at the time, my power backup let me close the file and shut down premiere before it too died.
The computer is working fine with all other programs, including Encore & Photoshop. I just can't run Premiere. The other strange thing is that I can no longer access the Adobe site from that computer. The site starts to load then hangs forever.
I tried re-installing Premiere, no-luck. Then I downloaded the last update to CS3 (on another machine because the Premiere machine won't connect to the site) and tried to install it. No dice. The install hangs forever with "installing" on the screen.
I thought maybe there was an "installer" or "updater" problem, but can't figure it out.
Anybody have any suggestions?
Thanks.
Brad Tyrrell

Hunt,
Thanks for the reply.   I'll try that too.
A suggestion I got over at the DV board was to create a new admin account in XP and try opening premiere under that.   That worked!   Unfortunately, since I created my projects under the old admin file, I don't have access to them under the new one.   I'm copying files to a different folder at this point, but I know Premiere doesn't like that.
If deleting the preference file works, it'd be a lot simpler.
Thanks.
Brad
By-the-way, how did you get your screen name to not be your email address?   I can't seem to do it.   I went into my account and changed things, but the forum seems to insist that my screen name is my ID which seems to have to be my email address.

Premiere pro cs3 ftp link

We purchased Premiere Pro CS3 couple years ago. Had to reformat computer, can't reinstall because downloaded first time with trial and the 30 days is up. Adobe keeps telling me they will make the Premiere Pro CS3 link to install the program and email the link to me. This has been going on since the beginning of 2009. Still no link. upgraded to CS4 like Adobe suggested, having all kinds of problems. Is it possible to use someone else's installation discs for CS3 but use my serial number to register it?

I have Premiere Pro CS4 installed on my desktop and my laptop. My projects are generally short in length (30 seconds to 30 minutes; some larger but the project size doesn't seem to make any difference) and I am still in SD, not HD. Although a little slow because I'm running 32 bits, initially it worked fine on both, until . . . .
Desktop - all of a sudden I'm getting an error message "Licensing for this product has stopped working", followed by a couple similar error messages. It will only stay open for 5 minutes tops before this message appears. I've tried the solutions posted by Adobe and the Forums but nothing has worked. I can't think of anything that changed on my computer that made this start happening.
Laptop - Same error message as above. It never did import to Media Composer. Then I had issues with the Dell XPS laptop so our IT dept worked on it and fixed those issues by replacing motherboard, memory and video card (old video card was a NVIDIA Geo Force 8800 GTX, new card is a ATI Mobility Radeon X1800, any thoughts as to whether this replacement was a step up or down from the NVIDIA are welcome). They reinstalled the programs and now Premiere works okay but it still won't import to Media Composer. Media Composer opens but the project never gets there and I get the red X or the caution triangle.
Desktop - Premiere doesn't work but it does talk to Media Composer. If I can get it to stay up long enough I can take the video I create from the laptop, open it on my desktop and then Import to Media Composer.
The desktop is a Dell XPS 720; Windows XP Professional Version 2002 w/Service Pack 3; 32 bit; Intel Core 2 Quad; Q6600 @ 2.40GHz; 2.40 GHz; 2.75 GB of RAM.
The laptop is a Dell XPS 720; Windows XP Professional Version 2002; 32 bit; Intel Core 2 CPU; T7200 @ 2.00GHz; 1.99 GHz; 3.25 GB of RAM.
This is extremely frustrating. Especially when I didn't have any problems with CS3. Thanks for any help you can provide
DRhyne

Premiere Pro CS3

Today I downloaded the trial of the application mentioned. I do not succeed to install it onto my PC (Win XP Home SP2). After extracting the files and initialisation the setup splash screen is shown for a few seconds and than - nothing happens.
I noticed another strange thing. Under "Software" in the configurations there is now an entry with "Adobe Premiere Pro CS3" (with no drive space in use) which I cannot remove. When I choose "change/remove" an error screen appears.
What can I do?
Ad Koudys (NL)

Does this Tech Note help?
Troubleshooting installation and startup issues (Adobe Premiere Pro CS3 on Windows XP)
http://kb.adobe.com/selfservice/viewContent.do?externalId=kb402177&sliceId=1

Premiere Pro CS3 Trial version refuses to install

I downloaded the trial version of Premiere Pro CS3 last night (painfully slow) and tried to install this morning, but it balks a few percent from the ned. I keep getting disk space or priveleges; 60+ gigs on one drive I tried, 80 gigs free on another, and I've administrator priveleges on an XP-Pro system, 2 Gb RAM.
I even tried letting it use the default c:\... location it defaults with same results.
This a correupted file or ??? ADBEPPROCS3_ALP.exe 719,174,560 bytes. Should I re-download & try a different mirror site?
Thanks,
Mark

Well, it gets better.
I went thru the slow d/l process again this morning. The download applette was already installed and it started up quickly. I chose details in order for the applet to NOT install upon completion.
When it did finish, I then let the applett proceed to launch, chose my own temp folder for it to ectract to, and this time it went to completion.
Great! It worked. At least the installation part did. Someone say something about another shoe?
Now let's see what the program looks like. I chose it from the All programs menu as there is no Desktop icon, and it asks me for a serial number or to try for 30 days. I select the latter and it proceeds with a loading ... Adobe Premiere CS3 splash.
... until it gets to an FL Studio VSTi.dll and proceeds to go no further.
The system isn't hung, just constant hourglass over the Premiere CS3 splash. Task Manager doesn't even show the application as hung, but under Processes, Adobe Premieree Pro CS3 tops the list on mem usage (263 Megs), and I can kill the process there.
And no, I haven't tried renaming, moving, uninstalling, etc. concerning FL Studio at this point, although I might test that later.
So, it sounds like I'm gonna have a tech support issue before I even receive my official copy of the product. I think that's a first.
Mark

Import Premiere Pro CS3 Windows projects into Premiere Pro CS5 Mac.

Hi there people. I hope you can help me. I have had premiere pro CS3 on my windows system for some years but now run a Mac with Master Collection CS5, my problem is that my existing prproj files on windows format do not open in CS5 Premiere Pro for Mac, I get a message telling me that I need to see the user guide for importing options, I have tried to do so, but there is no information about how to do this.
Can anyone here please tell me how to get around this, as I need to rework some of these old windows projects however my old windows system is totally dead now so I cannot open the files in the CS3 windows version either.
Please help, oh and spare me the useless windows vs. mac arguments.
I hope someone here can help
Thanks

Since you are trying to Open a CS3 PC Project, you should not have THAT many issues in CS5 Mac. Have you tried both the Open and Import - similar but different operations? Have both methods failed?
One possible problem would be the Effects & Transitions used in the CS3 PC Project. Here is a LIST of the Transitions and Effects in CS4 for the PC, that are missing in the Mac version. I would assume that CS3 and CS5 would be similar. However, in similar cases, PrPro has thrown a more specific error message. I have only Opened Pr 6.5 Mac Projects into PrPro 2.0 PC, and these have been almost perfect. Where there were missing Transitions, I got a very explicit message, telling me what had been used that was missing from my program, and exactly where the problem existed (specific TimeCode). In my case, two Transitions just did not exist in my PrPro 2.0, and one was a 3rd party Transition, or Effect, and I did not have that. Still, the older Mac Projects Opened fine, and I just made note of where I would need to make changes. I would anticipate that similar would occur, if the Mac version did not have some Transition, or Effect, but do not know specifically. Still, based on the warning messages that I got, with such complete documentation, I'd expect similar.
Now another consideration - Assets. If there are Assets that you cannot work with on your Mac, say DV-AVI, or WMV, those would likely throw an error. Again, I would expect that error message to elaborate a bit more.
Do you know the details of your CS3 Projects and their Assets? Anything that you can think of there?
Just thinking here, and unfortunately, I have never gone the direction that you are going, and with the versions that you are working with, so something simple and glaring (to others) might just be slipping past me.
Good luck, and maybe others will have much better input on your issue. Also - welcome to the forum!
Hunt

Premiere Pro CS3 Installation Fails

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