Premiere Pro CS3 Will Not Import Any Files

I connected my Motorola DVR to my PC (Windows XP SP2) with HD content passing through a Firewire 1394 connection. I opened a new Premiere Pro CS3 (Master Collection) file and accidentally selected capture. The computer immediately went to blue screen. After rebooting I cannot import any files into new or old Premiere Pro projects. It appears I compromised the software when I accidentally hit the capture button. Encore works fine so I am assuming the problem is only with Premiere Pro. Is there any way of reinstalling only Premiere Pro from the CS3 Master Collection disc set without having to reinstall the entire suite of programs?

You may be better off installing the whole suite again.

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Premiere Pro CC will not import .mov files

Having issues with Premiere Pro CC, I cannot import .MOV files created with my Canon 6D.
If I try to import the files, I get a very generic "File format not supported" error msg.
This is a new install of Premiere CC on a new computer. I was able to import them using Premiere Pro CC on the old computer.
Quicktime will play these files fine on my new computer.
Premiere Pro CS6 will import these files on the new computer.
Premiere Pro CC would open them fine on my old computer.
I'm not even sure where to start. Any help would be appreciated.
Here are my system details:
OSX 10.9.3
new Mac Pro
3Ghz 8-Core Xeon E5
64 GB RAM
Files are on external G-Tech Thunderbolt drive.

That was I was thinking at first, but if Premiere CS6 (installed on the same computer) imports and plays them, they must be on the system, no?
I really do not want to transcode. I have an existing project that uses the videos and the project on the new system will not import them or re-link to the videos. Really trying to get away from having to re-create the project and re-edit.
Thanks!

Premiere Pro CC will not open any prproj files.

I'm working on a feature length. We have a premiere in 2 weeks! My PC computer shut down yesterday afternoon so I did not restart. (It sometimes does this) When I switched it on this morning, I tried to start Premiere Pro but it moved at a crawl and then went into a Not responding mode. I tried several other times to no avail. I did an update...no help. I uninstalled Premiere Pro and reinstalled...still will not open a file. I need to finish this edit!!! Any help is appreciated.

I agree, Jim. Ronn, check out this blog post I wrote on the topic: http://blogs.adobe.com/kevinmonahan/2014/01/13/computer-shuts-down-with-premiere-pro-or-af ter-effects/
Thanks,
Kevin

Premiere Pro CS4 does not import EX1 files longer than 1 hour

I had to record a long speech and used a Sony XDCAM HD EX1 camera with a 32 Gb and a 16 Gb SXS cards. The speaker paused after 1h 26 min. I stopped the recording and waited until the green light that allows recording the segment came on. Later I recored smaller segments.
I copied all the recorded files to the PC hard disk ( Intel Quad Core 2.4 Ghz with 3.25 GB RAM with XP Proofessional SP3).
I used Sony Clip browser to watch the clips and all of them were perfect. Then I opened premiere Pro CS4 4.21 and I wanted to import this 27 GB file. In the media browser appeared only one mp4 file. All the short ones where imported normally but the big one freezed premiere and the only way to close premiere was with the windows task manager.
I checked again in the Sony XDCAM clip browser version 2.6 and you can see it perfectly. There was a detail, though: in the lower part of the preview window I saw 6 marks. When I checked the file in the disk, I found that the 27 Gb file was separated in 7 parts. Each of them was 3.51 Gb and the last one 2.5 Gb. That means that the file was cut in pieces that were less than 4Gb supposed max file lenght.
I tried many ways to import and no result. The I used the "export " of the sony clip browser. There is one choice that is "MXF for XDCAM HD". When I chose this item another panel appeared and showed a 1440 X 180 59.94i 25Mbps choice. I took it and after some time it created the 27 Gb file that I could import it normally with 4 audio tracks. But there is a drawback a "media concept" logo appeared to remeber to "buy" the program.
Anyhow, the question is: How can I import to Premiere CS4 a MP4 file created by a Sony EX1 HD camera whose lenght is more that 1 hour long ?
Thanks
Wolfgang

I think is the contrary because the clip browser copies all the foleders needed. I got this opinion from another forum that copies into Final Cut:
"My workflow is to create a hard drive folder for the project, then use Clip Browser to import the clips from the card. I review the clips, labelling them, adding logging notes, setting the status and putting in essence marks as needed (the number of characters available for the essence mark description is fairly limited). I then open FCP, create and save a new project then call up XDCAM Transfer. I select the project folder and it will pull in all the clips. I then filter for OK status, occasionally create subclips then import. The clips come over to the bin, with their names and with the essence marks converted to markers. Obviously there are backups taken - I've not mentioned them."

Premiere Pro CS3 Will not open

New install of PremiereCS3 gets as far as the purple window (loading Dlls etc), never gets any further. Happened with 3.0 then downloaded the patch for 3.2.0 update, same problem.If I press ctrl+alt+del premiere is not shown to be running. I have tried other workarounds that have been posted eg creating new windows user account and deleting workspace.cfg (interestingly
F:\Documents and Settings\Nearlyworks.NEARLYWORKS\My Documents\Adobe\Premiere Pro\3.0 was empty - I created workspace.cfg, then deleted it, still won't open)
I previously had Cs3 running fine on a Athlon 64 200/Asus KV* deluxe 1gb system and worked fine but getting a bit slow esp with HDV so have rebuilt my system:
GA-73PVM-S2H Motherboard
NVIDIA GeForce 7100 / nForce 630i Chipset - onboard graphics, shared system memory
4gb Corsair RAM (DDR2 800)
Intel E5200 CPU @ 2.5 Ghz
Creative Audigy zs2 platinum audio card using Kx project audio drivers
Windows XP pro (MCE) service pack 2
No antivirus software
graphics appearance set to best performance (ie Windows classic look- no animated or translucent windows).
Screen resolution 1360 *768 32 bit (best fit appearance for LCD TV/monitor that I am using)
I have done a repair installation from disc, still no joy.
The only thing I remember is that during 1st installation a dialogue box came up suggesting I did not have minimum spec screen resolution - I didn't take of note of what it exactly said but my resolution appeared to be higher than what it wanted so I just scratched my head and continued.I have experimented with other monitor resolutions (which look wrong in terms of aspect ratios) to see if premiere opens but it still won't.
I have also installed Encore CS3 (that came with the Premiere disc) and this works fine.
Very frustrating to build a new system in the hope that premiere will run smoothly then find out it won't run at all.
Should I uninstall premiere and start again?
Any wisdom or answers most gratefully received.

When CS3 is attempting to load, what is the last entry with regards to the .dll's. You have to look closely to see them go by. I've found that setting up a video camera to shoot the screen can help. Just pause your tape at the point that it fails, and see which .dll it's struggling with.
If you have many VST plug-ins, one of those would be a likely candidate. Do you have any Audio programs, like Native Instruments? PrPro will survey your entire system, looking for VST's. Unfortunately, there are some that it cannot use. These usually give only an error message that appears the first time that PrPro tries to load that one. You never see that message again, even though PrPro still cannot use it. Most are fine and PrPro knows that it cannot use the VST. Others, will cause exactly what you are seeing.
Now, that is not the ONLY reason for such behavior, but I want to rule out VST's first. Still, that last line will give you a clue. It could be that .dll, or the next one (whatever that is), that is the issue. The .dll could be corrupt. If it's an Adobe .dll, your updates should have fixed it. If it's someone else's, then it could be tougher to track down. If you can get the name, then a search should tell you which folder and which program has that .dll.
Good luck,
Hunt

Why does Premiere Pro CS3 no longer import .psd files?

Over in the German forum, BjoernG has already asked this question as of this past June. He's gotten no answer, so let's try it here. Like Bjoern I use PPro CS3. Mine is on WinXP with all updates. I import PSD files as keying masks. I've never had a problem until this evening (27 Aug 2014). I tried to import a mask I've used many times before. And it has always worked before. Tonight PPro refused to recognize .psd as a supported file type, so it didn't show in the import folder file list. When I told PPro to show "all files *.*", it showed the file. When I selected it, PPro even showed the "import file" window, then displayed the "File Import Failure" window with Error Message: File format not supported. See the picture.
This is a file I've imported into many previous projects with no problem whatever. In fact, I started with a project file from last year which showed the mask file in the project assets but offline! Even though the file had not been moved.
If PPro CS3 is as obsolete as Adobe claims it is, then who's been messing with it? And how can we get it "unmessed"?

I couldn't imagine what any of those steps would do for my problem – but I didn't have a better idea so I tried them:
> If Premiere is acting weird, restart computer.
It's a laptop, so it was off all night. I turned it on this morning.
> Hold down shift+alt while opening Premiere.
If I hold down shift-alt before clicking the desktop icon, all it does is select all icons from top left to the Premiere icon. It does not start Premiere.
If I press and hold shift-alt immediately after clicking the icon, Premiere displays every tiny module it loads rather than summarizing. I held shift-alt until Premiere was fully up and idle.
> Then empty all media cache.
I did that. As I write, Premiere is busy reconstituting all of that.
Then finally, the acid test: Try to import a .psd file. Bzz-z-zt! Still claims it's an unknown file type.
> jpegs do not have transparency. You can save as png instead.
I'm using it as a track matte key, so white is equivalent to transparent. I do have to select "matte luma" instead of "matte alpha" in the effect. I'll save your advice in case I ever do need transparency.
Follow-up: I checked my other licensed copy. It accepts .psds just fine. I checked Help About for both; they're identical: 3.2.0 (374). So the problem must be in an internal setting, an external influence, or a defective module. And remember, it's not just me, Björn in Germany reported the identical problem in June.

Compressor will not import any file. Anybody have an idea? It was working fine 2 weeks ago.

Compressor will not let me import any type of file. I can not export a sequence from Final Cut through Compressor either. Anyone else have this problem or have a soulution. It was working 2 weeks ago.

.. but my history window does not fuction.
It makes sense that past history is gone as it is blown out as part of the compressor repair process.
Or, do you mean Compressor does not keep track of current projects added to the que (aka history)?
x

Flash Pro (CS3) will not open after file 'AuthPlay.dll" removed from Acrobat 9.

A recent Adobe security issue recommened removal of 'AuthPlay.dll' from Acrobat Pro v9x. When trying to open Flash Pro (CS3) the program throws an error " The AuthPlay.dll/Lib is missing from the configurration folder" and the program will not run. Anyone know of a workaround or a way to open Flash Pro without the dll in question?

Mountain LION is not a supported platform for Adobe Contribute CS4. The supported versions are Latest Adobe Contribute 6.5 and Adobe Contribute CS5.X.

Photoshop cs3 will not open any files when I try to open them?

Can somebody please help me? I have tried resetting my preferences in photoshop and it still does not work. I go to file < open < and the image does show up or anything I try to open in photoshop. I have windows xp and I am using photoshop cs3.

It almost sounds as though something has corrupted your installation of Adobe programs. It could be perhaps a necessary Common File being deleted, or corrupted.
Most Adobe programs offer the Repair Install feature, and I would see if it's available for CS3. CS2 Production Studio apps. allow for this. When I have had to do the Repair Install, I have just inserted the installation media (Disk 1), and have chosen Repair Install from the AutoRun menu. In some later versions, there was a Repair Install available from the Help menu, so you can look there too.
With suites, I have done the Repair Install for each program in the suite (CS2 Production Studio in my case), and just gone down the list (second, or third menu) of installed programs. For Production Studio, the whole process took no more than 45 mins. from the installation disks.
If you have lost something, the Repair Install should fix it.
Good luck,
Hunt

Why does this happen?--"The following files were not imported because they could not be read." Lightroom will not import ANY files.

Lightroom cannot read files, yet they can be imported by copying them.

Jim is correct. This is very likely a permissions problem. If you have checked and are CERTAIN the permissions are correct you should, in this order:
1.Repair Permissions
2.Reset your preference file by holding down [Shift][Opt] and Launching Lightroom.

Premiere pro will not import .mov files

Premiere pro CS3 running on Vista 64 bit will not import .mov files. After Effects CS4 has the same problem, it says I don't have the correct version of Quick Time installed. I'm using the 64 bit version 7.6.4 for Vista. Any help would be appreciated.

Welcome to the forum.
Now, what is inside that .MOV "wrapper?" This ARTICLE will give you some background on "wrappers." It is mainly written with .AVI in mind, but translates to most AV file formats, including .MOV.
Now, I use a lot of .MOV files and these are all done in the Animation CODEC. Never an issue for me.
One thing that might aid you is the US$30 upgrade/unlock key to QT Player Pro. It can Export as a bunch of useful formats/CODEC's. Depending on whether your footage is SD, or HD, you can Export most to formats that play perfectly with PrPro.
Good luck,
Hunt

Please help CS 4.2 will not import ANY video file

I've been working for days to get this fixed. Everything installs fine software wise and I am using a
Matrox RTX2 for capture/playback but Prem CS4.2 will not import any video file type.
My system is up to spec.
I've seen this problem discussed but none of the (many) suggested solutions have helped.
I've uninstalled and re-installed the OS and clean install multiple times and still I get "file format not supported" with EVERY file type.
Please help!
Brian

Brian,
Welcome to the forum.
When issues occur with Matrox cards, updating its drivers often fix things.
If you create a non-Matrox Project, can you then Import AV files?
Good luck,
Hunt

Itunes & numbers will not import excel files

I have tried with several different files and with different types. But numbers will not import any excel files to my ipad. Is there something i am missing?

Have you copied the files from iTunes to the Numbers program? Go to the My Spreadsheets page in Numbers and tap the in box (Open box with in arrow). You will see a couple of option with one of those being "Copy from iTunes". Try that and the file should appear in My Spreadsheets.

Adobe LR3 will not import image files. Running on Mac OS 10.6.4

When I try to import images into LR3 I get the errors show on attached screenshots. Anyone know how to fix this?

I'm having the same problem and I'm running LR3 on Mac OS 10.6.4 as well.
I put my SD card into my iMac's SD card slot, and tried to import into LR3, but got an error that all of my new files were not imported because they "...could not be read (17)". They can be read just fine by GraphicConverter. I shoot RAW+JPG and LR3 will not import either version (e.g., if I remove the .CR2 files from the SD card, LR3 won't read the .jpgs either). I also put the SD card into a reader (instead of into the iMac's SD card slot) and that didn't work.
I copied the RAWs to the Desktop and tried to import from there, but in that case I get a message that the import operations were not performed because "a file could not be copied to the requested location (34)".
I imported images from this SD card on the 5th, and I haven't formatted it since then. The only thing that's changed that I know of is the Mac OS update, but I would expect that if that were the problem, I wouldn't be able to read these files anywhere (i.e., GraphicConverter).
Any suggestions?
Update: I've now tried another SD card, and a CF card, and LR3 will not import any of the files on them - I get the same "...could not be read (17)" error. I have repaired disk permissions, and I've trashed the Lightroom 3 preferences.
Update #2: I've deleted and re-installed Lightroom 3, and I still cannot import any new images. Lightroom 2 imports just fine. This is becoming infuriating.
Anyone have any suggestions yet?

Why won't premiere pro cc will not let me add an adjustment layer

why won't premiere pro cc will not let me add an adjustment layer

Glad that you got the adjustment layer issue worked out. Not quite enough info to troubleshoot the other problems. The following page outlines the kind of info that helps zero in on the cause of such problems: FAQ: What information should I provide when asking a question on this forum?
As to the cache files and rendered previews, you do not need to keep them. Premiere will regenerate them as needed. Because re-conforming the audio and re-rendering the sequence takes time, you probably want to keep those files around for the current project--unless, of course, you have reason to think that the cache or render files are causing problems.
To keep things clean and get the attention of more people, it would probably be best to start a new thread for the other issues.

Premiere Pro CS3 Will Not Import Any Files

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