Premiere Pro CS4 and Adobe Media Encoder Problems

I am using Adobe Premiere Pro CS4 on a Mac running 10.6, and I consistently encounter this problem when trying to export a Premiere project using Adobe Media Encoder.
What does this mean? And has anyone else encountered this problem as well? I really need a fix if there is one, because I really need to be using Premiere. I have reinstalled several times, but to no avail. Help me please!

Jim, thanks for testing.
My concerns are about a)distribution and general b)compatibility.
a) When videos are distributed most of the users will probably try to open the files with Windows Media Player. So it is not a good start to have fresh exported h.264 videos which won't run fine with the 'main' player on windows
b) I am wondering if the Problems with Windows Media Player may also be a sign of a general compatibility issue of the h.264 video itself
At least in case b) Adobe would have to look into this.
Here is another test video:
http://www.tsxn.com/storage/transfer/Serenity.zip
Thank you
Chris

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Premiere Pro and Adobe Media Encoder running slow

Hello everyone,
I'm having trouble with CS4, which is running significantly slower than CS3 did on a older machine. The CS4 suite is installed on a Dell Precision M6400:
Windows Vista 64-Bit
Intel Core 2 Duo CPU T9400 @ 2.53 GHz
8 GB RAM
NVIDIA Quadro FX 2700M Graphics with 512MB dedicated memory
The OS is running on a 57.5 GB HD (C:) and the Adobe suite is installed on a 298 GB Solid State HD (D:), except for Adobe Media Encoder, which is installed on the C: drive.
My project has 4 15-16 minute sequences. The sequences are in DV NTSC, 29.97 fps, My scratch disks are set to a folder on the C: drive. Media Cache Files and the Media Cache Database points to a folder on the D: drive.
These are some of the problems I'm having:
- Premiere Pro CS4 generates peak files every time I open a project
- It then takes 3-5 minutes to render before I can preview a 16-minute sequence
- Adobe Media Encoder takes 5 hours to render a 16-minute sequence (as flv) that has been previously rendered
- AME takes 1 hour to render every 15 minute sequence that has never been rendered before
Are my settings affecting their performance? Is there any way to improve it? Thanks.
(Premiere Pro is the only app that is slow)

The data rate for replay is one thing, the data rate from disk to memory then from memory to CPU and back the other way are different matters and ought not to be confused. It is well-established that for a computer to edit AVCHD you need top end components, and note that I said there were three tasks to distinquish with increasing hardware requirements, namely merely replaying the video, specifying edits in the editor and then the rendering. It is commonly accepted by all the industry vendors that to do remotely commercial AVCHD rendering you need a minimum Quadcore CPU then that eats data fast, in order to not let it go to waste you need a fast motherboard bus fast memory and in order for none of those to go to waste you need the fastest disk set-up you can manage. I in fact have a 4-disk RAID0 volume using SATA (I think the disk model is SATAII but I have to await return from the repair center before I can confirm). For this RAID0 volume I have run speed test software from BlackMagic because I have one of their HDTV capture cards. It recorded that this volume which remember is doing parallelised IO is just fast enough to receive a encoded HDTV stream from the BlackMagic card but too slow to receive an uncompressed HDTV stream, indeed when I tried both I found the volume did keep up with compressed but fell behind with uncompressed. Remember that with a RAID0 volume of 4 SATAII disks a given file gets spread over the four disks and hence IO is spread over those 4 3G/s data lanes. Also remember with these disks 3G/s is just a burst speed, for AVCHD we are interested in sustained serial IO which is much less.
Before my machine broke down, I found that it took 5 hours to render 33 minutes of HDTV albeit as it went along it transcoded from AVCHD to a Microsoft HD format for Vista-only. Another interesting thing is that I found that the longer this render ran the slower it became, the estimated time started at 3 hours but the actual was five and the last one third took maybe 3 hours. Because the machine broke after that run I couldn't figure the bottleneck. For my machine bear in mind that at the repair shop we found that the Quadcore had only half the necessary electrical power plugged in, the monitor software showed however that it constantly ran around 90% of whatever capacity that reduced power supply permitted. Now then we can puzzle over why it got slower and slower and yet CPU consumption remained consistent and near to full capacity, memory was not the bottleneck because that was constant at 6.4G. But you can say that this was maybe performing like a Dualcore and was hitting some sort of wall, if you had a 1 hour render with that rate of degeneration of performance factored in what would happen to the render time, and for 3 hours you could be running indefinitely. I hope when the machine comes back the correct power supply will make it behave like a Quadcore should for this type of application. Anyway I have two theories for the degradation. First is just that PrProCS4 was getting its knickers in a twist and thereby just doing more computation per minute of video to be rendered as time went by, maybe internal resource management related to OO-type programming maybe, or related to disk IO falling behind, both these theories have problems, for the latter the CPU usage should then have dropped also.
Anyways, you need really a Quadcore system and blazing fast disk to work fully with AVCHD commercially, we found an external SATAII disk so if I were you I would just go get one and move on with your life.
Message du 03/06/09 16:08
De : "Jim Simon"
A : "JONES Peter"
Copie à :
Objet : Premiere Pro and Adobe Media Encoder running slow
For AVCHD you MUST have FAST disks.
AVCHD actually has a lower data date than DV. You need lots of CPU muscle, but disk speed is really not a factor specific to AVCHD. Anything that works for DV will work just as well for AVCHD (and HDV as well).
>

Adobe Premiere Pro CS4 Cannot Export to Encoder Cannot find Updates

I am trying to export my movie from Adobe Premiere Pro CS4, I get a window that reads: An Adobe Media Endocer update is available for this version of Premiere Prol To download the latest update, please run the Adobe Updater from the Help menu or visit htt://www.adobe.com/downloads/updates. When I go help menu and select updates, It only comes back with the Adobe Reader 9 update. When I visit http://www.adobe.com/downloades/updates I cannot find the update anywhere, all updates seem to be for CS5.
Everytime I have used this program in the past the Encoder programs opens automatically when I export from Premiere Pro. But not anymore.
When I open Encoder then open Premiere Pro and export my movie, It loads into Encoder but I get these two error readings. Microsoft Visual C++ Runtime Library, Assertion Failed! Program:... File:..\GUI\Editor.cpp, Line: 391, Expression: false, For information on how your program can cause an assertion failure, see the Visual C++ documentation on asserts (Press Retry to debug the application - JIT must be enabled
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What Adobe products do you have installed? Production Premium or ?
What you did puts the file into the ame queue, but does not actually export it.
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Premiere Pro CS4 and Canon 600d problems

Hello,
Recently I've been having a few recourring problems when trying to edit footage I captured on my Canon 600D on Adobe Premiere Pro CS4.
The footage shot on the Canon is 1920x1080 at 24fps, when I create a setup preset for these settings in Premiere the clips appear to import absolutely fine. The setup Ive created is shown in the screenshot below.
The problems start when I place the clip on the sequence and render it, once the clip renders the playback in the program/timeline preview window goes all weird and doesn't play the clip properly. Shown in the screenshot below.
First of all I thought this might just be a playback error but when I try to export it as a video file it says error and closes down. This is extremely irratating so i wondered if anyone would be able to offer me a soloution. I have a feeling it may be my setup preset but if so would someone be able to tell me the correct way to set it up for a canon 600d camera because whenever I try a preset found within premiere it exports the video at 720 resolution and very low quality.
Thanks very much for whoever replies, I appreciate it very much
Mike

Ahhh okay that sucks, is there anyway to convert the footage that I already have without drastically reducing the quality as I want my film to be the best quality that is possible?

Premiere Pro CS4 and Audition 3 problem!

Please help! I have CS4 Premiere and Audition 3 I update Premiere to version 4.2 and I got to edit in Audition, but dark and I can not hit. When I push edit original, audition opened and the processed sound. When I want to save the file leaves me a window that can not be done because the file is open in another program. Thanks in advance reply.

The solution is very simple,:
This update resolves the question.
This update install modification in dynalic link to support adobe autition3 instead of soundbooth.
This updaye , also adds support for AAF import/export, Apple Final Cut Pro XML project import, and OMF export, along with
numerous other stability and quality improvements. The update is recommended for all Adobe Premiere Pro CS4 users.
An important detail is that this feature only works in Windows. Sorry ´bout the poor MAC software.
http://www.adobe.com/support/downloads/detail.jsp?ftpID=4088
The home page of all updates for Premiere Pro CS4 is here :
http://www.adobe.com/support/downloads/product.jsp?product=98&platform=Windows
Reinstalling all the apllication and if the aplication is standard CS4 (4.0) this acti0on will not resolve the issue.
My recomendation is to install update 4.0.1 and 4.1.0
Others like 420, 421 is apllicable only if demand use of large avc intra, red format and p2 with h264 and other improvments
Best Regards,
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Adobe Media Encoder Problems

I am having a problem with project settings when I use acvhd files. I add the .m2ts files and select Matrox AVI 1440X1080 and all I ever get is a 720X486. I do not know whats going on. I am trying to get the file into the matrox AVI so it will playback on the Premiere Pro CS4 timeline without the impossible to edit choppy playback.
When I click the settings button I get another screen with a video window, The input shows the original 1920X1080 but the output shows 720X486, there is now ay to change it.
Working with a quad core 2.8 Ghz, 8 gb ram, Video Card is a nvidia 9500GT with 1 Mg ram. The system is robust enough for the software but Premiere cannot handle HD quality.
May be a good time to switch to Apple with FCP. Maybe the money I spend there won't be as much as it's cost me dealing with PC's.

I bought a camera that shoots in AVCHD 1920X1080 resolution. That camera costs $1100.00 and the quality blows away the $6500 cameras quality, I own both. I can import the .m2ts files yet they don't playback from the time line. Yet the software that came with the camera plays back at full screen full HD quality without any problems. I gotta say it's an Adobe issue. Because I installed Premiere CS4 and Media Encoder on a non Matrox system. No way does it work with HD.
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Premiere Pro CS4 and BlackMagic Drivers 3.0

My first effort with the new Black Magic drvers 3.0 did not work.
Here is the system information, project settings and the problem:
XP Pro SP3
QX9650 3GHZ
3G Ram
Nvidia GeForce 8800GT
Capture via both BM Media Express and PPro Capture (F5)
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Motion JPEG
Sony HDR HC7 Camera set to 1080i
Whenever I open a BlackMagic preset as above, PPro crashes when I try to import files captured via either Media Express or PPro.
I get this message every time:
[..\..\SRCRemoteImporter Module.cpp-25]
I also have CS3 on the same system and when I open a BM preset with the same settings as with CS4, all is well.
It must be something with CS4. Any ideas?
Marty

The solution is very simple,:
This update resolves the question.
This update install modification in dynalic link to support adobe autition3 instead of soundbooth.
This updaye , also adds support for AAF import/export, Apple Final Cut Pro XML project import, and OMF export, along with
numerous other stability and quality improvements. The update is recommended for all Adobe Premiere Pro CS4 users.
An important detail is that this feature only works in Windows. Sorry ´bout the poor MAC software.
http://www.adobe.com/support/downloads/detail.jsp?ftpID=4088
The home page of all updates for Premiere Pro CS4 is here :
http://www.adobe.com/support/downloads/product.jsp?product=98&platform=Windows
Reinstalling all the apllication and if the aplication is standard CS4 (4.0) this acti0on will not resolve the issue.
My recomendation is to install update 4.0.1 and 4.1.0
Others like 420, 421 is apllicable only if demand use of large avc intra, red format and p2 with h264 and other improvments
Best Regards,
Leon Unger
Adobe Certified Professional

GoPro Hero 3 Black 4k and Adobe Media Encoder CS6

As a current Creative Cloud member and a Premiere Pro user, I wanted to see if the Adobe Media Encoder can be used as an alternative to GoPro's Cineform Studio (free version), mainly as a batch encoder for use in Adobe Premiere Pro. The main issue with the GoPro footage in Adobe Premiere Pro is that its codec is not compatible with playback in Premiere, there's a conflicting codec that GoPro uses that unfortunately causes it to have choppy playback in Adobe Premiere Pro. Another issue is that the Adobe Cineform Studio (free version) is that one can only export one video at a time. And, finally I wanted to have more export options than what's available in the Cineform.
This is what I've come up with:
• 4Kcin and 4K show no preview footage in the encoder, and will export as black video - the encoder sees "no video"
• 2.7cin & 2.7k and below all show preview and export appropriately.
The main issue is that Adobe Media Encoder does not recognize the 4kcin or 4k footage from the GoPro camera. But it can encode 4k or above footage since it has a REDCODE plugin.
Any thoughts or suggestions?

Hello,
You may follow the instructions given in the link below and see if that helps
http://helpx.adobe.com/creative-cloud/kb/error-a12e5-installing-creative-cloud.html
If you still face any issues you may contact us directly through chat using Contact Customer Care or email us directly at [email protected]
Regards
Himanshu

After Effects and Adobe Media Encoder CS5 Both Hang on Start-Up

I've got problems with After Effects hanging when I start it up on my Mac Pro 2.66 Ghz. (OS X 10.6.7 with 20 Gb of RAM). The program starts, but hangs when MediaCore is initialized.
The same thing happens with Adobe Media Encoder CS5, but it hangs when ExporterQuickTimeHost.bundle loads.
I have tried repairing permissions and repairing my hard drive, but neither program has responded.
Anyone have an idea on a way around this for either program?
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David Biddix

I'm having this issue as well, I've spent all morning researching what the problem is, but nothing is working for me. I deleted everything from my Quicktime folder because I read it could be a codec problem to no avail (thankfully I backed it up beforehand), I don't have a firewall, I can't think of any reason that it would freeze.
I'm running this on a MacBook Pro 15 inch version 10.6.7
Processor: 2 Ghz Intel Core i7
Memory: 4GB 1333 MHz DDR3
I bought this computer two days ago mostly to run AE and I'd really like to get some work done!
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Dynamic link after effects and adobe media encoder

Hello,
I recently downloaded After Effects cc (yesterday). I am running a mac pro with OSX 10.9.3 2.3 ghz intel core i7 with 16 gb 1600 MHz DDR3.
On previous versions of AE I was able to render straight out of AE, I know this is not the case with CC anymore. I am trying to use AME to export however I am having issues.
When I try to send to AME from the Composition tab in AE it looks like it is doing something and then nothing happens. I then opened AME separately and tried to "add after effects comp" from the file menu in AME the error message displayed was "Could not connect to Adobe After effects. Please verify that Adobe After effects and Adobe Dynamic link components are installed".
I have also tried to drag and drop my composition directly from AE to AME and the following message appears "Dynamic link error - Source is empty"
I have read a multitude of threads on this issue and this is definitely not a firewall issue. Any advice would be GREATLY appreciated.

> On previous versions of AE I was able to render straight out of AE, I know this is not the case with CC anymore.
Why do you think that? You can still use the render queue in After Effects to render and export directly out of After Effects.
That said, there are some formats that Adobe Media Encoder handles better.
> and this is definitely not a firewall issue
How have you determined that?
Does exporting to QuickTime (.mov) format from After Effects work? How about the 3D Camera Tracker and Warp Stabilizer effects? The reason that I ask about these is that they use the same communication mechanism that Dynamic Link does, so if they also fail, then it tells us something about where the problem is.

Premiere Pro not understood by Media Encoder properly

When I am in premiere pro I have a PSD layered file that is animated on the time line as a lower third. Everything in the timeline is fine. If I export and encode from premiere pro it encodes fine. However, if I send to queue and encode in adobe media encoder it encodes changing the scale of the psd layers from the image back to the original position of the psd. This seems like the encoder does not understand the latest update in Premiere properly. Anyone have any ideas or a way to resolve this on this end? (Below are two images one is showing the lower third PSD from within premeire, the other is showing what the media encoder is doing to the PSD lower third)
Thank you for any sugestions.

Hi MRJay,
I had a similar issue only when using 3rd party plugin (Creative Impatience) that would go all catywhumpus on Encoder Queue outputs...it would mess with certain images or text that were not necessarily matching the project proportions (e.g. crop them, or ignore 1/2 of my Feathered Crop, etc.)
The solution was bizarre, and likely source-code default setting based...
After going to Media-->Export and when in the Encoder interface--before Queueing-- find a section on your timline with the scroll controls where the graphic is, make sure you are in Source Tab (top left), goto Crop Proportions; Use the drop down tab to actually set the Output dimension to what your sequence is (you won't have to actually export with this setting) and then switch to the Output tab. Does it now appear correct? That's it...undo the Crop Prop. and output normally. Hope this helps...

Premiere Pro CS4 and my laptop

Hi everyone,
I'm using Premiere Pro CS4 on my laptop with below specs:
Intel Pentium III Seon 2,27 Ghz
3GB Internal memory
ATI Mobility Radeon HD 3430 (512 MB)
FUJITSU MHZ2250BH G2 (232 GB, IDE)
Windows XP 32 bits with Service Pack 3
Recently i've experienced really bad video playback. When I play a video to start edit it, it starts stuttering. I've tried the settings on "automatic quality" and "draft quality", bot in both situations the same problem. The video i'm editing now is HD1080 GoPro video. Also tried it was an already converted version of this video to AVI.
I expect that a laptop from the time that CS4 came out, suitable for 32bits system, should be working on my (in that time) better than average laptop.
Please let me know if i'm totally wrong and there is no way that Premiere is gonna work on my system!
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System requirements Adobe Premiere Pro CS4
Windows
2 GHz or faster processor for DV; 3.4 GHz for HDV; dual 2.8 GHz for HD*
Microsoft® Windows® XP with Service Pack 2 (Service Pack 3 recommended) or Windows Vista® Home Premium, Business, Ultimate, or Enterprise with Service Pack 1 (certified for 32-bit Windows XP and 32-bit and 64-bit Windows Vista)
2 GB of RAM
10 GB of available hard-disk space for installation; additional free space required during installation (cannot install on flash-based storage devices)
1280 x 900 display with OpenGL 2.0–compatible video card
Dedicated 7200-RPM hard drive for DV and HDV editing; striped disk array storage (RAID 0) for HD; SCSI disk subsystem preferred
For SD/HD workflows, an Adobe-certified card for capture and export to tape
OHCI-compatible IEEE 1394 port for DV and HDV capture, export to tape, and transmit to DV device
DVD-ROM drive (DVD+-R burner required for DVD creation)
Blu-ray burner required for Blu-ray disc creation
Microsoft Windows Driver Model– or ASIO-compatible sound card
QuickTime 7.4.5 software required to use QuickTime features
Broadband Internet connection required for online services†
My harddrive is a Fujitsu Mobile MHZ2250BH-G2 250 GB hard drive. With a Spindle Speed of 5400 rpm. So not the 7200-RPM which is needed for HDV and HD editing?
And if I understand it correctly I would need a 3,4 Ghz for HDV editing or Dual 2,8 Ghz processor for HD editing? GoPro is HD1080, so would need at least the Dual 2,8 Ghz?
Thanks,

Any issues with Premiere Pro CC and Avid Media Composer on same system?

Hi all:
Searched around for this but couldn't find similar question.
Am a long time Premiere Pro user, but have something coming up where I'm having to use Avid MC to collaborate with a staff editor for the duration of the job. Am wondering if I should expect any conflicts or issues to installing both Premiere Pro CC and Media Composer on the same system? Any insight would be most welcome.
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hi Jim,
well it turns out that Premiere update 7.2.2. put my computer into disarray, and caused my multi-camera monitor to lag (about 6 seconds) behind my program monitor .. so my my multi-cam monitor (with my 2 or 3 camera feeds) would be playing footage that is 6 seconds or so BEHIND what was playing on the program monitor.
that's the gist of it..
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thanks
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It doesn't come as a separate app. It's part of the Premiere Pro app.

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Went and got QT pro, I see that it has the streaming option, when I exported the file I chose streaming, uploaded the finished file and it works perfect.
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Premiere Pro CS4 and Adobe Media Encoder Problems

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