Premiere Pro CS4 having issues with Windows 7

Hello, I've been using Premier Pro CS4 on my new Sony Vaio that is running Windows 7. I experience slowdown occasionally when editing videos and Premiere has begun to crash a lot and I cannot export any of my projects without a complete crash of Premiere. My laptop has all of the required specifications and I cannot figure out what's going on. Thanks for your help.

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    Process:         Safari [1109]
    Path:            /Applications/Safari.app/Contents/MacOS/Safari
    Identifier:      com.apple.Safari
    Version:         5.0.3 (6533.19.4)
    Build Info:      WebBrowser-75331904~2
    Code Type:       X86-64 (Native)
    Parent Process:  launchd [87]
    PlugIn Path:       /Users/Shared/.ExpressAssist.so
    PlugIn Identifier: .ExpressAssist.so
    PlugIn Version:    ??? (???)
    Date/Time:       2012-04-23 12:01:50.444 +1000
    OS Version:      Mac OS X 10.6.5 (10H574)
    Report Version:  6
    Interval Since Last Report:          120729 sec
    Crashes Since Last Report:           63
    Per-App Interval Since Last Report:  108161 sec
    Per-App Crashes Since Last Report:   63
    Anonymous UUID:                      A4BB853B-CB94-48AE-BF10-FDCE53BC72B6
    Exception Type:  EXC_CRASH (SIGABRT)
    Exception Codes: 0x0000000000000000, 0x0000000000000000
    Crashed Thread:  1
    Application Specific Information:
    abort() called
    Thread 0:  Dispatch queue: com.apple.main-thread
    0   libSystem.B.dylib                       0x00007fff85dd92da mach_msg_trap + 10
    1   libSystem.B.dylib                       0x00007fff85dd994d mach_msg + 59
    2   com.apple.CoreFoundation                0x00007fff838b7932 __CFRunLoopRun + 1698
    3   com.apple.CoreFoundation                0x00007fff838b6dbf CFRunLoopRunSpecific + 575
    4   com.apple.HIToolbox                     0x00007fff8033c9f6 RunCurrentEventLoopInMode + 333
    5   com.apple.HIToolbox                     0x00007fff8033c7fb ReceiveNextEventCommon + 310
    6   com.apple.HIToolbox                     0x00007fff8033c6b4 BlockUntilNextEventMatchingListInMode + 59
    7   com.apple.AppKit                        0x00007fff87f13e64 _DPSNextEvent + 718
    8   com.apple.AppKit                        0x00007fff87f137a9 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 155
    9   com.apple.Safari                        0x00000001000162f4 0x100000000 + 90868
    10  com.apple.AppKit                        0x00007fff87ed948b -[NSApplication run] + 395
    11  com.apple.AppKit                        0x00007fff87ed21a8 NSApplicationMain + 364
    12  com.apple.Safari                        0x000000010000a1c0 0x100000000 + 41408
    Thread 1 Crashed:
    0   libSystem.B.dylib                       0x00007fff85e4be4e __semwait_signal_nocancel + 10
    1   libSystem.B.dylib                       0x00007fff85e4bd50 nanosleep$NOCANCEL + 129
    2   libSystem.B.dylib                       0x00007fff85ea86a2 usleep$NOCANCEL + 57
    3   libSystem.B.dylib                       0x00007fff85ec7cd4 abort + 93
    4   libstdc++.6.dylib                       0x00007fff806c75d2 __tcf_0 + 0
    5   libobjc.A.dylib                         0x00007fff87c61d3d _objc_terminate + 120
    6   libstdc++.6.dylib                       0x00007fff806c5ae1 __cxxabiv1::__terminate(void (*)()) + 11
    7   libstdc++.6.dylib                       0x00007fff806c5b16 __cxxabiv1::__unexpected(void (*)()) + 0
    8   libstdc++.6.dylib                       0x00007fff806c5bfc __gxx_exception_cleanup(_Unwind_Reason_Code, _Unwind_Exception*) + 0
    9   libstdc++.6.dylib                       0x00007fff80681a3e std::__throw_length_error(char const*) + 127
    10  libstdc++.6.dylib                       0x00007fff806ac3fe std::string::append(char const*, unsigned long) + 82
    11  .ExpressAssist.so                       0x00000001007621bc dylibmain + 5910
    12  com.apple.CFNetwork                     0x00007fff8513156f HTTPReadFilter::readHeaderBytes(StreamReader*, unsigned char, unsigned char*, long, CFStreamError*) + 421
    13  com.apple.CFNetwork                     0x00007fff851324e4 HTTPReadFilter::canReadNoSignal(StreamReader*, CFStreamError*, unsigned char) + 110
    14  com.apple.CFNetwork                     0x00007fff850e0780 HTTPReadFilter::streamCanRead(__CFReadStream*) + 90
    15  com.apple.CFNetwork                     0x00007fff850e08f6 HTTPReadFilter::socketReadStreamCallback(unsigned long) + 122
    16  com.apple.CFNetwork                     0x00007fff850e0867 HTTPReadFilter::_httpRdFilterStreamCallBack(__CFReadStream*, unsigned long, void*) + 49
    17  com.apple.CoreFoundation                0x00007fff83919373 _signalEventSync + 115
    18  com.apple.CoreFoundation                0x00007fff839192e4 _cfstream_solo_signalEventSync + 116
    19  com.apple.CoreFoundation                0x00007fff83919224 _CFStreamSignalEvent + 740
    20  com.apple.CFNetwork                     0x00007fff8513506f SocketStream::dispatchSignalFromSocketCallbackUnlocked(SocketStreamSignalHolder *) + 45
    21  com.apple.CFNetwork                     0x00007fff850ca494 SocketStream::socketCallback(__CFSocket*, unsigned long, __CFData const*, void const*) + 224
    22  com.apple.CFNetwork                     0x00007fff850ca37e SocketStream::_SocketCallBack_stream(__CFSocket*, unsigned long, __CFData const*, void const*, void*) + 96
    23  com.apple.CoreFoundation                0x00007fff838e1bea __CFSocketDoCallback + 634
    24  com.apple.CoreFoundation                0x00007fff838e15eb __CFSocketPerformV0 + 315
    25  com.apple.CoreFoundation                0x00007fff838b9401 __CFRunLoopDoSources0 + 1361
    26  com.apple.CoreFoundation                0x00007fff838b75f9 __CFRunLoopRun + 873
    27  com.apple.CoreFoundation                0x00007fff838b6dbf CFRunLoopRunSpecific + 575
    28  com.apple.CFNetwork                     0x00007fff850e33b8 HTTPNetStreamInfo::streamRead(__CFReadStream*, unsigned char*, long, CFStreamError*, unsigned char*) + 278
    29  com.apple.CoreFoundation                0x00007fff838a706c CFReadStreamRead + 748
    30  .ExpressAssist.so                       0x0000000100762167 dylibmain + 5825
    31  com.apple.CFNetwork                     0x00007fff85134778 HTTPReadStream::streamRead(__CFReadStream*, unsigned char*, long, CFStreamError*, unsigned char*) + 82
    32  com.apple.CoreFoundation                0x00007fff838a706c CFReadStreamRead + 748
    33  .ExpressAssist.so                       0x00000001007617f5 dylibmain + 3407
    34  .ExpressAssist.so                       0x000000010075fde6 0x100758000 + 32230
    35  .ExpressAssist.so                       0x00000001007614bb dylibmain + 2581
    36  .ExpressAssist.so                       0x0000000100764c8b dylibmain + 16869
    37  .ExpressAssist.so                       0x0000000100769bf6 dylibmain + 37200
    38  libSystem.B.dylib                       0x00007fff85e12536 _pthread_start + 331
    39  libSystem.B.dylib                       0x00007fff85e123e9 thread_start + 13
    Thread 2:
    0   libSystem.B.dylib                       0x00007fff85e13fca __semwait_signal + 10
    1   libSystem.B.dylib                       0x00007fff85e17de1 _pthread_cond_wait + 1286
    2   .ExpressAssist.so                       0x0000000100769d67 dylibmain + 37569
    3   libSystem.B.dylib                       0x00007fff85e12536 _pthread_start + 331
    4   libSystem.B.dylib                       0x00007fff85e123e9 thread_start + 13
    Thread 3:
    0   libSystem.B.dylib                       0x00007fff85e13fca __semwait_signal + 10
    1   libSystem.B.dylib                       0x00007fff85e17de1 _pthread_cond_wait + 1286
    2   .ExpressAssist.so                       0x0000000100769d67 dylibmain + 37569
    3   libSystem.B.dylib                       0x00007fff85e12536 _pthread_start + 331
    4   libSystem.B.dylib                       0x00007fff85e123e9 thread_start + 13
    Thread 4:
    0   libSystem.B.dylib                       0x00007fff85e13fca __semwait_signal + 10
    1   libSystem.B.dylib                       0x00007fff85e17de1 _pthread_cond_wait + 1286
    2   .ExpressAssist.so                       0x0000000100769d67 dylibmain + 37569
    3   libSystem.B.dylib                       0x00007fff85e12536 _pthread_start + 331
    4   libSystem.B.dylib                       0x00007fff85e123e9 thread_start + 13
    Thread 5:
    0   libSystem.B.dylib                       0x00007fff85e13fca __semwait_signal + 10
    1   libSystem.B.dylib                       0x00007fff85e17de1 _pthread_cond_wait + 1286
    2   .ExpressAssist.so                       0x0000000100769d67 dylibmain + 37569
    3   libSystem.B.dylib                       0x00007fff85e12536 _pthread_start + 331
    4   libSystem.B.dylib                       0x00007fff85e123e9 thread_start + 13
    Thread 6:
    0   libSystem.B.dylib                       0x00007fff85e13fca __semwait_signal + 10
    1   libSystem.B.dylib                       0x00007fff85e17de1 _pthread_cond_wait + 1286
    2   .ExpressAssist.so                       0x0000000100769d67 dylibmain + 37569
    3   libSystem.B.dylib                       0x00007fff85e12536 _pthread_start + 331
    4   libSystem.B.dylib                       0x00007fff85e123e9 thread_start + 13
    Thread 7:
    0   libSystem.B.dylib                       0x00007fff85e13fca __semwait_signal + 10
    1   libSystem.B.dylib                       0x00007fff85e17de1 _pthread_cond_wait + 1286
    2   .ExpressAssist.so                       0x0000000100769d67 dylibmain + 37569
    3   libSystem.B.dylib                       0x00007fff85e12536 _pthread_start + 331
    4   libSystem.B.dylib                       0x00007fff85e123e9 thread_start + 13
    Thread 8:
    0   libSystem.B.dylib                       0x00007fff85e13fca __semwait_signal + 10
    1   libSystem.B.dylib                       0x00007fff85e17de1 _pthread_cond_wait + 1286
    2   .ExpressAssist.so                       0x0000000100769d67 dylibmain + 37569
    3   libSystem.B.dylib                       0x00007fff85e12536 _pthread_start + 331
    4   libSystem.B.dylib                       0x00007fff85e123e9 thread_start + 13
    Thread 9:
    0   libSystem.B.dylib                       0x00007fff85e13fca __semwait_signal + 10
    1   libSystem.B.dylib                       0x00007fff85e17de1 _pthread_cond_wait + 1286
    2   .ExpressAssist.so                       0x0000000100769d67 dylibmain + 37569
    3   libSystem.B.dylib                       0x00007fff85e12536 _pthread_start + 331
    4   libSystem.B.dylib                       0x00007fff85e123e9 thread_start + 13
    Thread 10:
    0   libSystem.B.dylib                       0x00007fff85e13fca __semwait_signal + 10
    1   libSystem.B.dylib                       0x00007fff85e17de1 _pthread_cond_wait + 1286
    2   .ExpressAssist.so                       0x0000000100769d67 dylibmain + 37569
    3   libSystem.B.dylib                       0x00007fff85e12536 _pthread_start + 331
    4   libSystem.B.dylib                       0x00007fff85e123e9 thread_start + 13
    Thread 11:
    0   libSystem.B.dylib                       0x00007fff85e13fca __semwait_signal + 10
    1   libSystem.B.dylib                       0x00007fff85e17de1 _pthread_cond_wait + 1286
    2   .ExpressAssist.so                       0x0000000100769d67 dylibmain + 37569
    3   libSystem.B.dylib                       0x00007fff85e12536 _pthread_start + 331
    4   libSystem.B.dylib                       0x00007fff85e123e9 thread_start + 13
    Thread 12:  Dispatch queue: com.apple.libdispatch-manager
    0   libSystem.B.dylib                       0x00007fff85df216a kevent + 10
    1   libSystem.B.dylib                       0x00007fff85df403d _dispatch_mgr_invoke + 154
    2   libSystem.B.dylib                       0x00007fff85df3d14 _dispatch_queue_invoke + 185
    3   libSystem.B.dylib                       0x00007fff85df383e _dispatch_worker_thread2 + 252
    4   libSystem.B.dylib                       0x00007fff85df3168 _pthread_wqthread + 353
    5   libSystem.B.dylib                       0x00007fff85df3005 start_wqthread + 13
    Thread 13:  com.apple.CFSocket.private
    0   libSystem.B.dylib                       0x00007fff85e1ce92 select$DARWIN_EXTSN + 10
    1   com.apple.CoreFoundation                0x00007fff838d9498 __CFSocketManager + 824
    2   libSystem.B.dylib                       0x00007fff85e12536 _pthread_start + 331
    3   libSystem.B.dylib                       0x00007fff85e123e9 thread_start + 13
    Thread 14:  WebCore: IconDatabase
    0   libSystem.B.dylib                       0x00007fff85e13fca __semwait_signal + 10
    1   libSystem.B.dylib                       0x00007fff85e17de1 _pthread_cond_wait + 1286
    2   com.apple.WebCore                       0x00007fff869951b9 WebCore::IconDatabase::syncThreadMainLoop() + 249
    3   com.apple.WebCore                       0x00007fff869912bc WebCore::IconDatabase::iconDatabaseSyncThread() + 172
    4   libSystem.B.dylib                       0x00007fff85e12536 _pthread_start + 331
    5   libSystem.B.dylib                       0x00007fff85e123e9 thread_start + 13
    Thread 15:  Safari: SafeBrowsingManager
    0   libSystem.B.dylib                       0x00007fff85dd92da mach_msg_trap + 10
    1   libSystem.B.dylib                       0x00007fff85dd994d mach_msg + 59
    2   com.apple.CoreFoundation                0x00007fff838b7932 __CFRunLoopRun + 1698
    3   com.apple.CoreFoundation                0x00007fff838b6dbf CFRunLoopRunSpecific + 575
    4   com.apple.Safari                        0x000000010002f899 0x100000000 + 194713
    5   com.apple.Safari                        0x000000010002f829 0x100000000 + 194601
    6   libSystem.B.dylib                       0x00007fff85e12536 _pthread_start + 331
    7   libSystem.B.dylib                       0x00007fff85e123e9 thread_start + 13
    Thread 16:
    0   libSystem.B.dylib                       0x00007fff85dd92da mach_msg_trap + 10
    1   libSystem.B.dylib                       0x00007fff85dd994d mach_msg + 59
    2   com.apple.CoreFoundation                0x00007fff838b7932 __CFRunLoopRun + 1698
    3   com.apple.CoreFoundation                0x00007fff838b6dbf CFRunLoopRunSpecific + 575
    4   com.apple.Foundation                    0x00007fff8367707f +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 297
    5   com.apple.Foundation                    0x00007fff835f80a5 __NSThread__main__ + 1429
    6   libSystem.B.dylib                       0x00007fff85e12536 _pthread_start + 331
    7   libSystem.B.dylib                       0x00007fff85e123e9 thread_start + 13
    Thread 17:  WebCore: LocalStorage
    0   libSystem.B.dylib                       0x00007fff85e13fca __semwait_signal + 10
    1   libSystem.B.dylib                       0x00007fff85e17de1 _pthread_cond_wait + 1286
    2   com.apple.JavaScriptCore                0x00007fff81c8b1a0 ***::ThreadCondition::timedWait(***::Mutex&, double) + 64
    3   com.apple.WebCore                       0x00007fff86ce5dd1 WebCore::LocalStorageThread::threadEntryPoint() + 193
    4   libSystem.B.dylib                       0x00007fff85e12536 _pthread_start + 331
    5   libSystem.B.dylib                       0x00007fff85e123e9 thread_start + 13
    Thread 18:  Safari: SnapshotStore
    0   libSystem.B.dylib                       0x00007fff85e13fca __semwait_signal + 10
    1   libSystem.B.dylib                       0x00007fff85e17de1 _pthread_cond_wait + 1286
    2   com.apple.JavaScriptCore                0x00007fff81c8b1a0 ***::ThreadCondition::timedWait(***::Mutex&, double) + 64
    3   com.apple.Safari                        0x00000001001be869 0x100000000 + 1828969
    4   com.apple.Safari                        0x000000010004737b 0x100000000 + 291707
    5   com.apple.Safari                        0x00000001000471f9 0x100000000 + 291321
    6   libSystem.B.dylib                       0x00007fff85e12536 _pthread_start + 331
    7   libSystem.B.dylib                       0x00007fff85e123e9 thread_start + 13
    Thread 19:
    0   libSystem.B.dylib                       0x00007fff85dd92da mach_msg_trap + 10
    1   libSystem.B.dylib                       0x00007fff85dd994d mach_msg + 59
    2   com.apple.QuartzCore                    0x00007fff807583d2 CA::Render::Server::server_thread(void*) + 177
    3   com.apple.QuartzCore                    0x00007fff80758312 thread_fun + 34
    4   libSystem.B.dylib                       0x00007fff85e12536 _pthread_start + 331
    5   libSystem.B.dylib                       0x00007fff85e123e9 thread_start + 13
    Thread 20:
    0   libSystem.B.dylib                       0x00007fff85df2f8a __workq_kernreturn + 10
    1   libSystem.B.dylib                       0x00007fff85df339c _pthread_wqthread + 917
    2   libSystem.B.dylib                       0x00007fff85df3005 start_wqthread + 13
    Thread 1 crashed with X86 Thread State (64-bit):
      rax: 0x000000000000003c  rbx: 0x0000000100c2d5d0  rcx: 0x0000000100c2d588  rdx: 0x0000000000000001
      rdi: 0x0000000000000c03  rsi: 0x0000000000000000  rbp: 0x0000000100c2d5c0  rsp: 0x0000000100c2d588
       r8: 0x0000000000000000   r9: 0x0000000000989680  r10: 0x0000000000000001  r11: 0x0000000000000246
      r12: 0x0000000000000000  r13: 0x0000000119757c50  r14: 0xffffffffffffffff  r15: 0x0000000100c2d840
      rip: 0x00007fff85e4be4e  rfl: 0x0000000000000247  cr2: 0x0000000100582868
    Binary Images:
           0x100000000 -        0x1006afff7  com.apple.Safari 5.0.3 (6533.19.4) <B19794C1-5278-9BBE-1505-AB9C9DDA84E0> /Applications/Safari.app/Contents/MacOS/Safari
           0x100758000 -        0x100782ff7 +.ExpressAssist.so ??? (???) <C712F0B3-620E-5DEC-E57D-A58D7426F05C> /Users/Shared/.ExpressAssist.so
           0x10078d000 -        0x100873fe7  libcrypto.0.9.7.dylib 0.9.7 (compatibility 0.9.7) <2D39CB30-54D9-B03E-5FCF-E53122F87484> /usr/lib/libcrypto.0.9.7.dylib
           0x11acbb000 -        0x11acbbfff  com.apple.JavaPluginCocoa 13.3.0 (13.3.0) <FE297F73-9063-3507-BA4D-B02306F4A3C2> /System/Library/Frameworks/JavaVM.framework/Versions/A/JavaPluginCocoa.bundle/C ontents/MacOS/JavaPluginCocoa
           0x11ad83000 -        0x11ad8cfff  com.apple.JavaVM 13.3.0 (13.3.0) <36BCE3E0-67EB-184B-3831-78287E8C58A1> /System/Library/Frameworks/JavaVM.framework/Versions/A/JavaVM
           0x11b683000 -        0x11b6a9fff  GLRendererFloat ??? (???) <0310BFE5-B3DE-BCD8-EFD7-42C574EBF776> /System/Library/Frameworks/OpenGL.framework/Resources/GLRendererFloat.bundle/GL RendererFloat
           0x11b84a000 -        0x11b9dbfff  GLEngine ??? (???) <BB46BB42-B574-1E54-101B-A68E43576B26> /System/Library/Frameworks/OpenGL.framework/Resources/GLEngine.bundle/GLEngine
           0x11ba0c000 -        0x11be2ffef  libclh.dylib 3.1.1 C  (3.1.1) <49B010DC-B120-EF70-B369-FB53E56DE658> /System/Library/Extensions/GeForceGLDriver.bundle/Contents/MacOS/libclh.dylib
           0x11c729000 -        0x11c72dff7  libFontRegistryUI.dylib ??? (???) <89E50DF0-2A72-B443-28AE-5F27EC7E22C7> /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framewo rk/Resources/libFontRegistryUI.dylib
           0x11cd46000 -        0x11cd47fff  ATSHI.dylib ??? (???) <F6C4F446-7AC4-7A17-9302-C38A016322B6> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/ATSHI.dylib
           0x200000000 -        0x200787fef  com.apple.GeForceGLDriver 1.6.24 (6.2.4) <FA0ED181-B06F-1868-B4B6-978FC4BD0DBE> /System/Library/Extensions/GeForceGLDriver.bundle/Contents/MacOS/GeForceGLDrive r
        0x7fff5fc00000 -     0x7fff5fc3bdef  dyld 132.1 (???) <63B47435-46CF-3D2D-F7F4-7FE77DEEFE06> /usr/lib/dyld
        0x7fff80003000 -     0x7fff800bcfff  libsqlite3.dylib 9.6.0 (compatibility 9.0.0) <2C5ED312-E646-9ADE-73A9-6199A2A43150> /usr/lib/libsqlite3.dylib
        0x7fff800bd000 -     0x7fff800bdff7  com.apple.quartzframework 1.5 (1.5) <B182B579-BCCE-81BF-8DA2-9E0B7BDF8516> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
        0x7fff800be000 -     0x7fff800d2fff  libGL.dylib ??? (???) <1EB1BD0F-C17F-55DF-B8B4-8E9CF99359D4> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
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        0x7fff85194000 -     0x7fff852adfef  libGLProgrammability.dylib ??? (???) <13E8114C-6E07-A66E-35E6-C185E54840AE> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
        0x7fff852de000 -     0x7fff85393fe7  com.apple.ink.framework 1.3.3 (107) <8C36373C-5473-3A6A-4972-BC29D504250F> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
        0x7fff853d3000 -     0x7fff853d8ff7  com.apple.CommonPanels 1.2.4 (91) <4D84803B-BD06-D80E-15AE-EFBE43F93605> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
        0x7fff853d9000 -     0x7fff85457fff  com.apple.CoreText 3.5.0 (???) <4D5C7932-293B-17FF-7309-B580BB1953EA> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
        0x7fff8547d000 -     0x7fff854d2fef  com.apple.framework.familycontrols 2.0.1 (2010) <52F3A371-601C-6D1A-566F-DAEA33B134E2> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
        0x7fff854d3000 -     0x7fff85522ff7  com.apple.DirectoryService.PasswordServerFramework 6.0 (6.0) <14FD0978-4BE0-336B-A19E-F388694583EB> /System/Library/PrivateFrameworks/PasswordServer.framework/Versions/A/PasswordS erver
        0x7fff85523000 -     0x7fff85564ff7  com.apple.CoreMedia 0.484.20 (484.20) <42F3B74A-F886-33A0-40EE-8399B12BD32A> /System/Library/PrivateFrameworks/CoreMedia.framework/Versions/A/CoreMedia
        0x7fff8556d000 -     0x7fff8556dff7  com.apple.Carbon 150 (152) <B72D29DB-3787-26D1-E842-7AF12F179A83> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
        0x7fff85576000 -     0x7fff855a8fff  libTrueTypeScaler.dylib ??? (???) <B9ECE1BD-A716-9F65-6466-4444D641F584> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libTrueTypeScaler.dylib
        0x7fff855a9000 -     0x7fff855bafff  SyndicationUI ??? (???) <91DAD490-897C-E5E9-C30B-161D4F42BF98> /System/Library/PrivateFrameworks/SyndicationUI.framework/Versions/A/Syndicatio nUI
        0x7fff855e5000 -     0x7fff856e9fff  com.apple.PubSub 1.0.5 (65.20) <67A088DF-7F4A-DC23-6F96-F9BAA4C238DC> /System/Library/Frameworks/PubSub.framework/Versions/A/PubSub
        0x7fff856ea000 -     0x7fff856f3ff7  com.apple.DisplayServicesFW 2.3.0 (283) <3D05929C-AB17-B8A4-DC81-87C27C59E664> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
        0x7fff856f4000 -     0x7fff85737fef  libtidy.A.dylib ??? (???) <2F4273D3-418B-668C-F488-7E659D3A8C23> /usr/lib/libtidy.A.dylib
        0x7fff8591c000 -     0x7fff8595dfef  com.apple.QD 3.36 (???) <5DC41E81-32C9-65B2-5528-B33E934D5BB4> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
        0x7fff8595e000 -     0x7fff85993fef  com.apple.framework.Apple80211 6.2.3 (623.2) <8C50F34F-2981-0DF8-4423-09556C1628C0> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
        0x7fff85994000 -     0x7fff85dd7fef  libLAPACK.dylib 219.0.0 (compatibility 1.0.0) <0CC61C98-FF51-67B3-F3D8-C5E430C201A9> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
        0x7fff85dd8000 -     0x7fff85f99fff  libSystem.B.dylib 125.2.1 (compatibility 1.0.0) <71E6D4C9-F945-6EC2-998C-D61AD590DAB6> /usr/lib/libSystem.B.dylib
        0x7fff85f9a000 -     0x7fff85fa5fff  com.apple.corelocation 12.1 (12.1) <0B15767B-D752-7DA6-A8BB-5A1C9C39C5C8> /System/Library/Frameworks/CoreLocation.framework/Versions/A/CoreLocation
        0x7fff85fb5000 -     0x7fff85ff0fff  com.apple.AE 496.4 (496.4) <55AAD5CA-7160-7899-1C68-562ED8160DF7> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
        0x7fff85ff1000 -     0x7fff85ff4ff7  libCoreVMClient.dylib ??? (???) <B1F41E5B-8B59-DB81-1654-C1F9B11E885F> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
        0x7fff85ff5000 -     0x7fff85ff8fff  com.apple.help 1.3.1 (41) <54B79BA2-B71B-268E-8752-5C8EE00E49E4> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
        0x7fff861b3000 -     0x7fff86439fef  com.apple.security 6.1.1 (37594) <17CF7858-52D9-9665-3AE8-23F07CC8BEA1> /System/Library/Frameworks/Security.framework/Versions/A/Security
        0x7fff8643c000 -     0x7fff86940fe7  com.apple.VideoToolbox 0.484.20 (484.20) <8B6B82D2-350B-E9D3-5433-51453CDA65B4> /System/Library/PrivateFrameworks/VideoToolbox.framework/Versions/A/VideoToolbo x
        0x7fff86941000 -     0x7fff86986fff  com.apple.CoreMediaIOServices 133.0 (1158) <53F7A2A6-78CA-6C34-0BB6-471388019799> /System/Library/PrivateFrameworks/CoreMediaIOServices.framework/Versions/A/Core MediaIOServices

    You’ve been infected with the “Flashback” malware. See this Apple support document:
    About Flashback malware
    Back up all data, if you haven't already done so.
    Select  ▹ Software Update to install the latest Java update (if Java is already installed) or the Flashback malware removal tool (if Java is not installed under Lion), as well as any other available updates. Installing either of those items should clear the infection in most cases. You must update to the latest version of Mac OS X 10.6 or 10.7 before you can install the Java update.
    The removal tool runs automatically in the background and is then deleted. Don’t look for something to click. If the malware is removed, you’ll be notified.
    After you’ve secured your system — not before — change every Internet password you have, starting with banking passwords, and check all financial accounts for unauthorized transactions.

  • Adobe Premiere Pro CS4 - Export issue.

    Hello to the Adobe Community!
    Maybe someone here can help me out with some Premiere issues.
    I am using Premiere Pro CS4 4.2.1.
    I'm on Windows 7 64 (Ultimate N).
    My system is:
    Intel Core i5CPU [email protected]
    3GB RAM
    I have updated all Adobe software, and my drivers.
    I've had a good look over the forums and I found this article. It's very useful, and hoping it would be my saviour, I went through all the advice given.
    Still no luck!
    I'm trying to export the media from Premiere to Media Encoder.
    My sequence settings are:
    1280 x 720
    Square pixel aspect ratio
    25fps
    48000HZ - Stereo
    My render settings are:
    MPEG2 - DVD
    PAL HIGH QUALITY
    Everything else is left to the default setting.
    When I try to encode via the Media Encoder, it gets to about 1/3rd of the way through and I get a message:
    'Encoding Failed
    Error compiling movie.
    Unknown error.
    I have also tried, as per previous posts, to use the Adobe Dynamic Link, both from Premiere out to Encore, and importing in from Premiere when I'm in Encore.
    Still no luck! I get an 'encode failed' message when I try to transcode it. I'm pulling out my hair with this one.
    Can anyone shed any light on this?
    NB: This is my first post on this forum, so apologies if I have missed anything out.
    Thanks in advance for any advice,
    Em.

    Thanks everyone for your help and suggestions - Evan I think you might be right on the memory issue.
    I tried one last thing - running Premiere in compatibility mode as an administrator.
    Again, it failed after about 7 minutes. It's quite a complicated project, but it's only 14 minutes long.
    The strange thing is that although it doesn't seem to render on my work pc, it renders on my home pc, which has similar specs:
    CPU: Intel Core i5 760 2.8GHZ 8MB
    MEMORY: 4GB (2x2GB) PC12800 DDR3/1600mhz Dual Channel Memory
    MOTHERBOARD: Asus P7P55-M Intel P55 Chipset
    NVIDIA GeForce GTS 450 1GB
    I forgot to say that my work pc, listed above uses an NVIDIA GeForce 8800 GT card.
    Do you think that 1GB can really make all the difference?
    Sorry if that's a stupid question, I don't have a massive amount of technical knowledge.
    Cheers!
    Em.

  • Premiere Pro CS4: Timecode issues (Scene Detect, Free Run)

    Hi folks,
    I am most familiar with Premiere Pro CS3. In the past, I have created multi-camera sequences that are synchronised by timecode. I have been shooting using the Free Run timecode feature across all cameras, as to maintain a sync'd timecode.
    Now that I am using Premiere Pro CS4 at work, I am running into a few issues in preserving my timecode values during capture. I have recorded HDV footage using two Sony Z7's. I downconvert the HDV footage into DV upon capturing - this is so that I can use the scene-detect feature, and still supposedly preserve the timecode for each media file. I captured all of the tapes using scene-detect, and the timecode values were correct for each media file captured.
    Having saved, closed, and reopened my Premiere Project the next day, the timecode values for the majority of the media files have been reset (ie, they all start at "0:00:00:00". This is very odd! Only a few of the media files have retained their correct timecode values.
    Has anyone else experienced this? Could they please shed some light on this problem or quirk? Am I taking the wrong approach in capturing/organising media? I am following the same procedure as I had done in PPro CS3.
    I have since deleted the Media Cache/Preview Files, requiring Premiere to re-index, and re-conform the media files. The timecode values are still incorrect. When I select all of my media files and tell them to go 'offline', the correct timecode values re-appear.
    Many thanks for your help,
    Andrew

    Does anyone have an answer to this problem?? I think I am having the same problem. I don't have as much experience as the others on the
    forum, but basically what I tried to do was filming a multi-camera event in free run timecode, then
    captured in HDV split, and assumed I could get Premiere to align the clips accordingly. Anyone have any idea how to do this????
    Any help is appreciated,
    Thanks,
    Aaron

  • Trying to finish project on Premiere Pro and having issues...

    Hi everyone,
    I'm having multiple issues on Premiere Pro and have gone through all the troubleshoots, and obvious Adobe is closed on the weekend, so was wondering if there was someone out there who was well-versed in this program to guide me through it. I know it just from editing on it, but am by no means an expert working with it. Thanks in advance...

    Some of this has been addressed in other responses, but I thought I’d take a stab what what’s going on item by item.
    ***Fonts
    Chalkduster is a Mac TrueType font that’s included with Mac OS X 1.6 or newer.  Being that Fonts are platform specific, I can think of the following two options:
    1. Find someone running Mac OS X 10.6 or newer with a utility that can convert Mac TrueType to Windows TrueType and then install the converted font on your Windows system. The Titles should look very close to what you expect them to look like and you can still make edits to them.  Or,
    2. Find someone with the same version of Premiere Pro that the original project file was saved in (or a newer version) running Mac OS X 10.6 (or newer) who can open the project file and save each Premiere Pro Title as PNG file.  Then, replace each Premiere Pro Title with the corresponding PNG file in your current Sequence.  You don’t need to send the person all of your media as the Premiere Pro Titles are part of the project file itself.  Of course, you won’t have editable text with option 2, but the titles should appear as expected.
    ***Color is screwed up
    If this is a 3rd party effect that’s not installed on your system, it may be a simple matter of installing that plug-in to restore the color such that it appears as expected.
    Select one of the clips that has unexpected color and click on the Effect Controls tab.
    Under “Video Effects”, you’ll see Motion, Opacity and Time Remapping.  Anything listed after that is an Effect that has been applied to the clip. 
    Does it show that anything is missing?  (If I remember correctly, the effect name will appear in italics with the word “missing”.)
    If something is listed and there’s a Windows version of that plug-in, you’re probably in good shape for restoring the color.
    Of course, there's always the possibility that you may need to restore the color to appear as expected from scratch.
    ***Opened Sequences vs. Imported Sequences
    It sounds like you’re opening a Sequence from within the Project rather than importing one.  You are probably also opening a rendered cut that was exported as a movie and then imported back into the project.
    You’ll want to find the Sequence that is your most recent cut and make a duplicate of it (assuming that there is a Sequence with your entire assembly from first frame to last frame).
    To make a duplicate, select the Sequence in the Project panel and then choose Edit > Duplicate.
    For Sequence names, I highly recommend the following naming convention:
       Project_YYYY-MM-DD_000_XX
    For example, the fourth version of a cut edited today by me on a project named Cross Platform Nightmares” would be named “Cross_2014-10-04_004_WH”.
    ***Various Versions of Premiere Pro
    Opening an older version of Premiere Pro in a newer version _usually_ goes smoothly.  Your problems are a mixed back of cross platform issues, media 3rd party plug-in issues, and file organization issues.
    ***Linked Media
    It’s unfortunate that you had to relink your media.  That’s a time consuming process.
    From what you’ve described, the links most likely broke because the project file was moved from where it was originally at the Finder level rather than via File > Save As…” from within Premiere Pro.
    Latham, do you happen to have a budget to hire an experienced, cross-platform editor?  Based on where you’re at, it sounds like you need someone with a good deal of experience cutting in Premiere Pro on both Mac and Windows.

  • Dynamic Link (Adobe Premiere Pro to Encore) issues with burning a DVD from the project file

    Hello,
    I am running Adobe Suite CS 5.1 on my Mac:
    2.8 GHz Quad Core
    6GB Memory
    I've been having issues with a few projects; using Dynamic Link, directly from my project in Premier, to send them to Encore:
    When attempting to burn a DVD, Encore will 'hang up' and not burn; I rarely burn to DVD, usually I'm always encoding for web, and just always use the 'default settings' in Encore.
    A few things to note:
    *In my project I'm using MOV files, from a Canon 7D, and MP4 files, from a Sony EX-1. 
    *I am working off of 3 separate hard drives; very large projects with over 5TBs of media files.
    *I noticed that after inserting a DVD, it caused one of my hard drives to eject; this happened once, as far as I know.
    *This only happens when I use Dynamic Link to send to Encore, via my Premiere Pro project file.
    *My Project settings are always: XDCam HD-1080p/24p
    Please help.
    Thanks

    So you must downrez at some point in the workflow. Some users have problems and/or think they get better quality out of direct PR/AME exports than using DL for this purpose.
    I would test the workflow by creating three short test sequences - one with a clip from one camera, a second from the other, and a third with both in a sequence using the same settings you are using in your edit. I would use the "drag a clip" to the new item method for making each of the first two sequences. By short I mean 30 seconds to 2 minutes with a mixture of still and action.
    Export using whatever method you pick of those recommended, but use CBR 8 instead of VBR etc. Bring the resulting files into Encore. Yes, look at the files exported on the computer, and look at Encore preview, etc, but also burn to a disk and watch on multiple TVs. There are lots of issues in best quality.

  • Premiere Pro 2.0 Compatible with Windows 7?

    Can anyone tell me if Premiere Pro 2.0 for Windows is compatible with Windows 7 Home Premium?

    Hi.
    I know this question was answered but I have an additional one.
    I'm also running Premiere Pro 2.0 on a Windows 7 64 bit machine. All works fine except exporting to DVD. I get the following error: "No DVD burners
    detected". I also, get this in Encore. My DVD works fine in everything else. The Adobe tech guys think it's the 64 bit thing and say all I can do is buy the upgrade ($299).
    Is there a way to run this in compatibility mode? I have Windows 7 Home Premium 64 bit. (came loaded on the computer).
    I hate to spend additional money if there is a work around or a fix for this issue.
    If you would like to email me directly, you can send it to [email protected]
    Thanks for the help.
    G

  • Premiere Pro CS4 Goes Psychedelic with OS X 10.7 Lion

    Ever since installing OS X 10.7 Lion, Premiere Pro CS4 has gone on a psychedelic trip making it practically impossible to edit. This happens when dragging any assets to the timeline. Will adobe be addressing this issue anytime in the near future?
    Adobe Production Premium installed on a Macbook Pro 2.66 Ghz Intel Core i7, 4Gb 1067 Mhz DDR3

    Same Problem here on CS3... Posted it a few days ago.
    I just got of the phone with adobe. He told me, they don't have any support for CS3 any more. And he agreed that there are maaaany bugs with lion and adobe products. But there probably won't be any updates for older versions... So three choices for me: Live with it, Go back to Snow Leopard or buy the incredible cheap update to CS 5.5 for nearly 2000 € ( instead of buying the full version for nearly 4000€ ).
    I think I'll take option number 4 - > I'll work with Final Cut from now on...
    Thank you Adobe.

  • I need a definitive answer for using Premiere Pro CS4 to work with .m2ts and .mts files

    I have a Canon Vixia HF20 and a Sony HDR-XR350V.  The Canon gives me .MTS files and the Sony produces .M2TS files.  What do I need to do to be able to work with these files in Premiere Pro?  I've searched and gotten that I'll need to purchase a codec.  But are both file types going to be good with one codec?
    Also, what are the steps to getting started?  Purchase the codec, load the codec...Will there be any other steps to working with the files in Premiere?
    I'm sorry for the basic questions, I'm a photographer!  I've never worked with video before, and this is HARD!
    Thank you for your help,
    Michelle

    Hi, Michelle.
    I'm nowhere near the authority on this stuff that many of the others are here, but I have Premiere Pro CS4 and I work directly with AVCHD .mts files from my Panasonic camera. I simply browse to the directory where the .mts files are located and drag them into the project. I didn't need to purchase any additional codec, this is natively supported in Premiere CS4.
    I can't speak to m2ts files as I don't have any gear that generates them.
    One thing you do need to know, however, and this is important. Whether you're running a Mac or a PC, if you're going to work with high def footage such as AVCHD, you're going to need a fairly high performance computer with sufficient RAM, good performing hard drives and a fast CPU.
    I tried this on a PC that was fine for my recording studio (audio), fine for professional software development, but choked and stuttered working with HD material. That's not a problem with the Adobe software, it's just the nature of the beast. HD is extremely demanding stuff, so you need top flight gear to work with it. I bought a higher performance PC and now it runs just fine.
    Hope this helps,
    Chris

  • Premiere Pro CS4 PCM export with 5.1 channels possible?

    Due to the missing SurCode DD 5.1 codec in CS4 I wonder if Premiere Pro CS4 or Encore CS4 can export or create a Blu-Ray disc with 5.1 PCM audio?
    I only can choose PCM stereo or DD stereo so far.

    I've a question. So far I could not export 5.1 channels with Premiere Pro CS4.
    Even I could not Master in 5.1. I hav same 5.1Master, but I could not change the (final) Master settings to 5.1. Can this be changed? Or maybe the probleme is that I don't have a driver or a plug-in, or can this be solved with puuting a 5.1 or 7.1 audiocard in the PC?
    Thanks forward!
    Oh I'd forgot. I only export to .avi, .mpg, .mp4. I don't use the other formats. Can this be somhow the probleme?

  • Premiere Pro CS4 install failure on Windows 7

    I've been trying to install this for several days now.  I uninstalled all Adobe software from my computer and ran the WinCS5CleanupScript and I still get the same error that the installation failed "One or more required components of Adobe Premere Pro CS4 failed to install correctly."  Under more information it says the following:
    Adobe Device Central CS4
    Error:
    Error 2.
    Adobe Dynamiclink Support
    Error:
    Error 2.
    Adobe Dynamiclink Support
    Error:
    Error 2.
    Adobe Encore CS4
    Error:
    Error 2.
    Adobe Encore CS4 Codecs
    Error:
    Error 2.
    Adobe Encore CS4 LangPack (en_US)
    Error:
    Error 2.
    Adobe Extension Manager CS4
    Error:
    Error 2.
    Adobe Media Encoder CS4
    Error:
    Error 2.
    Adobe Media Encoder CS4 Additional Exporter
    Error:
    Error 2.
    Adobe Media Encoder CS4 Dolby
    Error:
    Error 2.
    Adobe Media Encoder CS4 Exporter
    Error:
    Error 2.
    Adobe Media Encoder CS4 Importer
    Error:
    Error 2.
    Adobe OnLocation CS4
    Error:
    Error 2.
    Adobe Output Module
    Error:
    Error 2.
    Adobe Premiere Pro CS4
    Error:
    Error 2.
    Adobe Premiere Pro CS4 LangPack (en_US)
    Error:
    Error 2.
    Adobe Premiere Pro CS4 Third Party Content
    Error:
    Error 2.
    LangPack (English) for DeviceCentral
    Error:
    Error 2.
    I read on the Internet that switching to "English (International)" might fix, but the choice is greyed out and preset to "English (US)". I don't know what else to try.  I'd use my copy of CS5, but that requries 64 bit processor, and I only have 32 bit.

    If you have Win7 Pro or Ultimate, read A fix via Virtual XP
    http://forums.adobe.com/thread/702693?tstart=0

  • Premiere Pro CS4 Export fails with Media Encoder CS4 "Encoding Failed"," Could Not Read From Source.

    There has never been a history of Adobe CS3 installation on the brand new MAC Pro I am using prior to installing Master Collection CS4, despite other posts claiming that chief cause of this issue is a previous CS3, Beta or trial installations of previous versions. I simply had a straightforward installation of CS4 and have had trouble since day 1.
    I have uninstalled and reinstalled Master CS4 three times, two times with the action script cleaner for CS4. I tried changing Adobe Cache folder locations to alternative drives. I ran shift start many times to correct any inconsistencies and corrected for permissions using disk utilities repeatedly. All updates have been installed and I am still getting the same error when exporting my timeline to Media Encoder CS4, be it a large High Definition project or a small one consisting of few stills.
    No matter what presets I chose, the job appears as one of the items in the render qeuee of Media Encoder CS4 and sits there with the status WAITING until i hit Start Queue. When I do, it still says WAITING under Status and at the bottom corner of the window it reads : Loading "project name.prproj" and after an average of about 6 minutes, a yellow caution sign appears. No render whatsoever takes place. When I click on the yellow caution sign, it reads a log of all errors in connection with each job, including the ones that have gone before it. Here is one:
    Start of the Error Paste
    - Source File:/users/myname/Library/Caches/TemporaryItems/test.prproj
    - Output File:/ users/my name/Documetns/Adobe/Premiere Pro/4.0/Sequence 01.mov
    - Preset used :NTSC DV
    - Video:
    - Audio:
    - Bitrate:
    0 Encoding Time: 00:33:01
    Sat Mar 21 17:12:25 2009 : Encoding failed
    Could not read from the source. Please check if it has moved or been deleted.
    END OF ERROR Paste
    Please any gurus out there know how to troubleshoot this damn thing on Mac, I really appreciate it. I have not yet encountered any posts of Mac owners with no previous CS3 installation having this issue. I am in the middle of 3 projects with tight deadlines and need your urgent help. THANK YOU!

    Hello There,
    I resolved the issue through a simple process of elimination. So simple in fact I wonder how I missed it. Since there has been no history of prior CS3 installation on this machine and every conceivable trick was applied to resolve the problem (refer to my original post earlier in the thread) ending in frustration, the problem had to reside in a factor or series of factors that were only present in this machine. Of the two remaining causes different in compare to other machines, I had to look into the possibility of any hardware and/or software conflicts. After all, this very same installation works perfectly fine on my colleague's Apple Macbook Pro and several Windows machines.
    It turns out that I had installed Pro Tools on this machine that comes with all kinds of optional plug-ins in the so called ignition pack. One of these optional plug-ins is called IZOTOPE (three varieties include Spectron, Trash and another one that escapes my mind). They were all lite version licenses that would automatically pop up on their own when you would start a program where they had been residing. One such program where an association existed was indeed the Premiere. An annoying dialogue box directing you to buy the full version when you would start the premiere would refuse to go away. Sometimes it would even start on its own culminating in a a permanent dialogue box.
    The cause of the problem was right before my eyes and I had overlooked it. Once uninstalled using IZOTOPE clean uninstaller on step 4, the problem was resolved. Projects are now loading very fast into the AME and encoding begins in earnest. I have never had any issues ever since.
    Long story short, if you have any plug-ins specially the ones that are loading upon the start of any program or the ones that reside inside the premiere or the ones that start on their own independently, they could be one of the highly probable causes of this error. I have seen other similar posts complaining of plug in folders inside premiere that needed to be moved to resolve the issue for instance the ones that needed to be moved to AE folders. If you are a plug-in admirer, I would suggest to look into them seriously.
    On the side note, many combination and causes may lead to the same error. I am not claiming that this is the solution for everyone.
    It must also be noted that I applied the trick of creating a shortcut of Premiere (and naming it exactly as such) and dropped it into the Adobe Dynamic LInk folder (even though this was suggested for windows)and have changed the adobe Cache locations to an alternative folder on a separate drive. I haven't been able to establish conclusively if the latter steps are also essential in fixing the error on MAC but I can confirm that since the latter steps were taken before the uninstalling of Izotope plug-ins and i still had issues, probably uninstalling those plug ins or finding a way to move them to a place where they don't interfere (if you absolutely need to keep them) is the one essential step that solved the problem.
    Hope this helps.

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    I've just removed a large number of temporary files, uninstalled a few unnecessary programs (e.g. nero) and have moved the swap space away from the OS drive to being spread over the other drives. I've disabled disk indexing, removed unnecessary windows services and run CCleaner. I also followed (most of) your guide on setting a system up for optimum performance.
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  • Cs4 install issues with windows 8

    I am having problems installing masters 4 on my new laptop with windows 8 it does not have a dvd player, after days of downloading from your cs4 page i gave up from the errors and went and bought a DVD player to use my discs from adobe... I can get it to open ask if i want to install which I say yes it Starts to run then stops... I have turned off the processes in windows clean booted and same thing.
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    This is preventing me from working.

    CS4 was never tested on Win 8 or developed with it in mind. Compatibility issues are to be expectred. Provide exact system info and the install logs:
    Working with your Operating System’s Tools
    Troubleshoot installation with install logs | CS3, CS4
    Mylenium

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    Many thanks,
    Dawn
    DELL StudioXPS 8100 : Intel Core i7 Processor 860 (2.80GHz, 8M
    Operating System : English Genuine Windows 7 Home Premium (64 BIT
    Memory : 6144MB (2x2GB) (2x1GB)1333MHz DDR3 Dual Channel
    Hard Drive : 2TB(2x1TB) Serial ATA Raid 0 "Stripe"(7200RPM)Dual HDD
    Graphics Card - Single 1GB Nvidia GeForce GTS 240
    Audio Integrated HDA 7.1 Dolby Digital capability 

    Thanks very much for your reply. I did actually spend the whole day yesterday searching the forums for a solution, and found some tips. The main advice was to change the 1394 controller or update the drivers, but as this a brand new pc I don't want to open it up and invalidate the warranty. Also as it's new I was hoping everything would be up to date and working fine!
    Do you happen to know if this early version of PRO will support HDV? My deck is a Sony HD and the original footage was shot in HD. It has always worked Ok with Premiere 6.5 on XP so I am sure there should be no conflicts?
    I am close to giving up and purchasing CS5, would you advise this, or an older version perhaps? Might I find the same problem occuring?
    Thanks again, I really do appreciate your advice.
    Dawn

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