Premiere Pro CS4 Installation Failed - Again!

Hi all
We are currently using an old version of Adobe Premiere which I would like to upgrade to the latest version. I want to show everyone in the company how good the latest version is and get them to pay for an upgrade/full version.
I then noticed a free trial download for Adobe Premiere Pro CS4 and thought great idea. Well done Adobe I can now show everyone how good the latest CS4 version is.
5 days later I still can not get the damn thing to install and work!! :-(
In a desperate move I even tried it on a new Windows XP Pro SP3 - 3Gb RAM - Quad Core - 1Tb HD etc.. and when I try and install the Premiere windows 1.3Gb trial installation it eventually says at the end of the installation process (which takes for ever) "Installation Failed - One or more required components of Adobe Premiere Pro CS4 failed to install correctly." and it shows the following error log:
Adobe Dynamiclink Support
Error:
Error 2.
Adobe Media Encoder CS4
Error:
Error 2.
Adobe Media Encoder CS4 Additional Exporter
Error:
Error 2.
Adobe Media Encoder CS4 Dolby
Error:
Error 2.
Adobe Premiere Pro CS4
Error:
Error 2.
Adobe Premiere Pro CS4 LangPack (en_US)
Error:
Over the last 5 days I have looked through this forum site and tried every recommendation it suggests to fix the problem including:
1) Uninstalling / Re-installing serveral times the Adobe Premiere Pro CS4 which eventually comes up with the above error.
2) Turned off all Anti-Virus applications and disabled all running windows applications.
3) I have also tried the WinCS4Cleanupscript process
4) Manually deleted and removed the premiere folders
5) I even rang up adobes technical support line and they said use the forums to solve the problem. Cushy job they have...
None of the above fix the problem...
So here I am. Has anyone got any ideas how to make it run up in trial mode ?
Your help and advice would be greatly appreciated as I suspect im not the only one having this problem.

Day 8 - OK I have finally fixed the problem. I got fed up and purchased the full Adobe Premiere Pro CS4 product and it installed and worked 1st time!!!
I must admit im very annoyed that the Trial version failed but the full product works. The 2 x Premiere Pro CS4 installation CDs went through the installation process without a hitch and I did not get any installation error messages at all.
So my no 1 question is why does the online Adobe Premiere CS4 Trial version fail to install but the full product can ?
For what its worth, here are my final observations from this whole saga:
1) The first thing I noticed on the Full Product CD Installation is it defaulted to and installed the "en_International" version and not the "en_US" language version. For some reason the online trial version defaulted to "en_US" language and I used this option during the trial installations. Maybe this language option upsets the installation process on my UK PC.
Now I have it working im not going to risk re-installing it all again. But if your a UK user and you encounter problems during the trial installation process then try selecting the "en_International" language option. You never know.
2) Another obvious observation is the trial version has numerous features removed and hacked out of it So did the Adobe engineer get carried away with the hacking process and also remove some important installation code and procedures.
After several days of trying to get the trial version to work there is obviously a problem with the trial installation process and it needs looking at. I must of installed and reinstalled it 15+ times and during this time it upset my Dreamweaver CS4 app so forcing me to re-install this application as well.
Please Adobe just give the online users the option of 2 x CD ISO Images to download and burn onto a CD as this could save other users the same frustrating time I have had and maybe give you more revenue.

Similar Messages

Adobe premiere pro CS4 installation error

Hi guys so I have just Download adobe Premiere Pro CS4 and when the Installation comes Like, the Overall Progress something like that and This error appears like "Please Insert the Disc 1" -- ( It may be the exact text that I have encountered but still the same content) and I pressed ok but still it appear,
Though the disk is inside the CD drive
Steps I tried:
I tried to restart the PC and restart the installation but it still appears
They say when Installing unplug your Internet connection or disconnect from the Internet but still appears
i hope someone can help me

I am confused... first you say you downloaded CS4 (which means to connect to an Internet server and download from there to your computer) and then you say you have a disc in the drive... which is it?
If you do have a disc, and you use Windows Explorer... does it read the disc contents?
I am not sure (I went from CS3 to CS5 and did not ever use CS4) but is that a DVD disc or a CD... and do you have a DVD drive?
More computer information would help
Glossary of Terms http://forums.adobe.com/message/2276441 to help w/communication

Premiere Pro CS4 Export fails with Media Encoder CS4 "Encoding Failed"," Could Not Read From Source.

There has never been a history of Adobe CS3 installation on the brand new MAC Pro I am using prior to installing Master Collection CS4, despite other posts claiming that chief cause of this issue is a previous CS3, Beta or trial installations of previous versions. I simply had a straightforward installation of CS4 and have had trouble since day 1.
I have uninstalled and reinstalled Master CS4 three times, two times with the action script cleaner for CS4. I tried changing Adobe Cache folder locations to alternative drives. I ran shift start many times to correct any inconsistencies and corrected for permissions using disk utilities repeatedly. All updates have been installed and I am still getting the same error when exporting my timeline to Media Encoder CS4, be it a large High Definition project or a small one consisting of few stills.
No matter what presets I chose, the job appears as one of the items in the render qeuee of Media Encoder CS4 and sits there with the status WAITING until i hit Start Queue. When I do, it still says WAITING under Status and at the bottom corner of the window it reads : Loading "project name.prproj" and after an average of about 6 minutes, a yellow caution sign appears. No render whatsoever takes place. When I click on the yellow caution sign, it reads a log of all errors in connection with each job, including the ones that have gone before it. Here is one:
Start of the Error Paste
- Source File:/users/myname/Library/Caches/TemporaryItems/test.prproj
- Output File:/ users/my name/Documetns/Adobe/Premiere Pro/4.0/Sequence 01.mov
- Preset used :NTSC DV
- Video:
- Audio:
- Bitrate:
0 Encoding Time: 00:33:01
Sat Mar 21 17:12:25 2009 : Encoding failed
Could not read from the source. Please check if it has moved or been deleted.
END OF ERROR Paste
Please any gurus out there know how to troubleshoot this damn thing on Mac, I really appreciate it. I have not yet encountered any posts of Mac owners with no previous CS3 installation having this issue. I am in the middle of 3 projects with tight deadlines and need your urgent help. THANK YOU!

Hello There,
I resolved the issue through a simple process of elimination. So simple in fact I wonder how I missed it. Since there has been no history of prior CS3 installation on this machine and every conceivable trick was applied to resolve the problem (refer to my original post earlier in the thread) ending in frustration, the problem had to reside in a factor or series of factors that were only present in this machine. Of the two remaining causes different in compare to other machines, I had to look into the possibility of any hardware and/or software conflicts. After all, this very same installation works perfectly fine on my colleague's Apple Macbook Pro and several Windows machines.
It turns out that I had installed Pro Tools on this machine that comes with all kinds of optional plug-ins in the so called ignition pack. One of these optional plug-ins is called IZOTOPE (three varieties include Spectron, Trash and another one that escapes my mind). They were all lite version licenses that would automatically pop up on their own when you would start a program where they had been residing. One such program where an association existed was indeed the Premiere. An annoying dialogue box directing you to buy the full version when you would start the premiere would refuse to go away. Sometimes it would even start on its own culminating in a a permanent dialogue box.
The cause of the problem was right before my eyes and I had overlooked it. Once uninstalled using IZOTOPE clean uninstaller on step 4, the problem was resolved. Projects are now loading very fast into the AME and encoding begins in earnest. I have never had any issues ever since.
Long story short, if you have any plug-ins specially the ones that are loading upon the start of any program or the ones that reside inside the premiere or the ones that start on their own independently, they could be one of the highly probable causes of this error. I have seen other similar posts complaining of plug in folders inside premiere that needed to be moved to resolve the issue for instance the ones that needed to be moved to AE folders. If you are a plug-in admirer, I would suggest to look into them seriously.
On the side note, many combination and causes may lead to the same error. I am not claiming that this is the solution for everyone.
It must also be noted that I applied the trick of creating a shortcut of Premiere (and naming it exactly as such) and dropped it into the Adobe Dynamic LInk folder (even though this was suggested for windows)and have changed the adobe Cache locations to an alternative folder on a separate drive. I haven't been able to establish conclusively if the latter steps are also essential in fixing the error on MAC but I can confirm that since the latter steps were taken before the uninstalling of Izotope plug-ins and i still had issues, probably uninstalling those plug ins or finding a way to move them to a place where they don't interfere (if you absolutely need to keep them) is the one essential step that solved the problem.
Hope this helps.

Premiere Pro CS3 Installation Fails

I have download the Free Trial version, that fails the installation, shortly after the Setup window progess bar completes.
There is a binary log file in Windows\Program Files\Common\Adobe Installers, but does not make any sense when view with a text editor.
Is there any other log file that can be used to determine the installations
progress?
My system is Asus M2M-SLI Deluxe wiht AMD Athlon 64 X2 Dual Core 5000, 2 GB RAM, Geforce 7900 video adapter, Adaptec 1430 RAID 10 (four hard drives).
Thanks in advance
Phil

Create a new administrator account and login using it. Try the installation again. If it fails with the same error the download may be corrupt as Phil mentions.
Cheers
Eddie
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CS4 Installation Failed

I was trying to install Creative Suite Standard (CS4) onto a PowerPC G5 Mac and there was a power cut in the middle of the installation.
I have since unsuccessfully tried to install the software again on numerous occasions getting the following errors.
I have tried all of the following steps:
1. Running the clean script utility (which does find an installation each time to remove)
2. Installing in safe-mode
3. Installing on a new user account
4. Force quitting all unnecessary processes using the Activity Monitor
Interestingly each time I try to reinstall after the error I don't get prompted for a serial number so it makes me think that there are some installation files floating around even though the clean script has been run.
I know I can reinstall the system software (OSX 10.4.11) and see if that works but don't want to go down that path if there is something else I can do to solve the problem.
If anyone has got any thoughts or if there is a method to manually remove all the previous install files I would greatly appreciate any information.
Regards, Lloyd

Day 8 - OK I have finally fixed the problem. I got fed up and purchased the full Adobe Premiere Pro CS4 product and it installed and worked 1st time!!!
I must admit im very annoyed that the Trial version failed but the full product works. The 2 x Premiere Pro CS4 installation CDs went through the installation process without a hitch and I did not get any installation error messages at all.
So my no 1 question is why does the online Adobe Premiere CS4 Trial version fail to install but the full product can ?
For what its worth, here are my final observations from this whole saga:
1) The first thing I noticed on the Full Product CD Installation is it defaulted to and installed the "en_International" version and not the "en_US" language version. For some reason the online trial version defaulted to "en_US" language and I used this option during the trial installations. Maybe this language option upsets the installation process on my UK PC.
Now I have it working im not going to risk re-installing it all again. But if your a UK user and you encounter problems during the trial installation process then try selecting the "en_International" language option. You never know.
2) Another obvious observation is the trial version has numerous features removed and hacked out of it So did the Adobe engineer get carried away with the hacking process and also remove some important installation code and procedures.
After several days of trying to get the trial version to work there is obviously a problem with the trial installation process and it needs looking at. I must of installed and reinstalled it 15+ times and during this time it upset my Dreamweaver CS4 app so forcing me to re-install this application as well.
Please Adobe just give the online users the option of 2 x CD ISO Images to download and burn onto a CD as this could save other users the same frustrating time I have had and maybe give you more revenue.

Error installing Premiere Pro CS4 - "The Installer Database is corrupt. Please contact Adobe Customer Service"

I had to replace my hard drive and so I had to re-install Premiere Pro CS4. I tried to do that with the files I had downloaded before, but the install failed and gave me the error message "The Installer Database is corrupt. Please contact Adobe Customer Service".
I assumed that the files I downloaded had become corrupt, so I logged on and re-downloaded the ADBEPPROCS4_LS7.7z and ADBEPPROCS4_LS7.exe files. I ran ADBEPPROCS4_LS7.exe and it also failed and gave me the same error message. I tried another download from a different page and got the same error again.
Can anyone suggest what I can do to get my program installed?

Error "...Installer Database is Corrupt..." when you install Adobe Creative Suite 4 or point product

Premiere Pro CS4 crashes on startup after installation (Win XP x64)

Hello,
I've had no such luck getting PP working on Win XP x64, I've installed everything else and checked to make sure its working correctly from the master collection, but PP is giving me a hard time. After reading much of the other discussion on this problem, I have yet to find a solution that works for me, things I've tried thus far:
- Re-installing
- Re-installed fonts etc.
- Switched user accounts
- Removed Quicktime
None of these have worked, Adobe's error reporting tool is garbage I cant even read the crash report data, so I'm stuck......anyone have any good ideas throw them up here, otherwise its time to get angry with tech support....

Sorry to bump a dead thread, but I fixed OP's problem on my computer after doing pretty much all he had done. I signed up for anyone else that might be looking for a solution to this problem.
Browse to "C:\Program Files (x86)\Adobe\Adobe Premiere Pro CS4"
Find "Adobe Premiere Pro.exe" and right click it and click on "Properties".
Go to the "Compatability" tab and check "Run this program in compatability mode for:" and select "Windows XP" in the drop down list. If you arent on an administrative acount, you may have to switch to it and select "Allow non-admins to run this prog". I tried this after reinstalling, changing the path, removing any registry entry I could find with "premiere" in it, and even trying to use a pirated version. Before you go pointing fingers about that, I get the entire adobe production and design suite for free thanks to my school, IUPUI (http://uitsnews.iu.edu/2008/12/10/new-agreement-makes-adobe-software-available-on-iuware/) and I needed it for an assignment. Protip, adobe: The pirated version actually launched correctly once, but after a system restart, crashed on start up like before. Just something to think about.
Heres a launch shot + system specs for a refrence:
http://img130.imageshack.us/img130/3667/premierex64.png

Adobe Premiere Pro CS4 cannot be re-installed

Adobe Premiere Pro CS4 cannot be reinstalled after failing for unknown reasons (no program crash but after a normal start-up after working flawlessly for years). I get the message: "Adobe Premiere Pro Startup Error: Adobe Premiere Pro was unable to communicate with the process "Importer Process Server". Reastarting your computer may fix this problem". Several trials showed that this is not true. -- I uninstalled the program using the Adobe Creative Suite Cleaner Tool and reinstalled it with the original, registered DVDs. Several trials failed (the antivirus program and the firewall were inactivated). I continue to get the same message. - The Adobe Encore CS4 included in Premiere, however, seems to work normally. But the Adobe Media Encoder CS4 does not function as well. The following message is shown (miraculously in German and translated by me): The product starting point
??0NewHandlerinitializer@ErrorManager@config@dvacore@@QAE@XZ was not found. - I suspect that a faulty Premiere file remains in spite of the cleaning action by the Adobe Cleaner Tool. The black screen of the Cleaner Tool does no longer list any sign of Premiere. The Windows Registry and the C:/ disk were cleaned as well (CCleaner).
Thank you for your help!
Alex Landolt

The Permiere installation went very smoothly after inactivating the
anti-virus (Kaspersky) program and the firewall (Windows 7, Kaspersky). I
had done a first trial and forgot to do this inactivation. Premiere did not
install correctly and I received a corresponding message suggesting a
repeat installation. I used the Cleaner Tool again and removed the
leftovers of this aborted installation again.
Thanks for your efforts to help me.
Alex Landolt
2012/10/3 Jeff A Wright <[email protected]>
Re: Adobe Premiere Pro CS4 cannot be re-installed created by Jeff A
Wright <http://forums.adobe.com/people/JeffAWright> in *Downloading,
Installing, Setting Up* - View the full discussion<http://forums.adobe.com/message/4744447#4744447

Premiere Pro CS4 crashes after installing Microsoft DirectX

It looks like I just made the biggest mistake of installing Microsoft DirectX causing Premiere Pro CS4 to crash. When I create a new project and a new sequence to open it crashes. I submit a report and try it again and it crashes again and again. I uninstalled just Premiere Pro CS4 (I have the Production Premium Suite) and now the installer hangs up at the system check. I'm using WinXp 32bit 2.6 Quad Core Nvidia GeForece 8800 GTS 512.
Deacon_1

Deacon,
Along with the DirectX update, did you install anything else?
After your installation of the DirectX update, did you also update your video and your audio drivers? If not, that would be my first thing to try. Both of those drivers can be rendered obsolete in a heartbeat, and because PrPro interfaces more closely with those, than nearly any other program, it will fail, while simple players, etc. still function.
Good luck,
Hunt

Adobe Premiere Pro CS4 - Export issue.

Hello to the Adobe Community!
Maybe someone here can help me out with some Premiere issues.
I am using Premiere Pro CS4 4.2.1.
I'm on Windows 7 64 (Ultimate N).
My system is:
Intel Core i5CPU [email protected]
3GB RAM
I have updated all Adobe software, and my drivers.
I've had a good look over the forums and I found this article. It's very useful, and hoping it would be my saviour, I went through all the advice given.
Still no luck!
I'm trying to export the media from Premiere to Media Encoder.
My sequence settings are:
1280 x 720
Square pixel aspect ratio
25fps
48000HZ - Stereo
My render settings are:
MPEG2 - DVD
PAL HIGH QUALITY
Everything else is left to the default setting.
When I try to encode via the Media Encoder, it gets to about 1/3rd of the way through and I get a message:
'Encoding Failed
Error compiling movie.
Unknown error.
I have also tried, as per previous posts, to use the Adobe Dynamic Link, both from Premiere out to Encore, and importing in from Premiere when I'm in Encore.
Still no luck! I get an 'encode failed' message when I try to transcode it. I'm pulling out my hair with this one.
Can anyone shed any light on this?
NB: This is my first post on this forum, so apologies if I have missed anything out.
Thanks in advance for any advice,
Em.

Thanks everyone for your help and suggestions - Evan I think you might be right on the memory issue.
I tried one last thing - running Premiere in compatibility mode as an administrator.
Again, it failed after about 7 minutes. It's quite a complicated project, but it's only 14 minutes long.
The strange thing is that although it doesn't seem to render on my work pc, it renders on my home pc, which has similar specs:
CPU: Intel Core i5 760 2.8GHZ 8MB
MEMORY: 4GB (2x2GB) PC12800 DDR3/1600mhz Dual Channel Memory
MOTHERBOARD: Asus P7P55-M Intel P55 Chipset
NVIDIA GeForce GTS 450 1GB
I forgot to say that my work pc, listed above uses an NVIDIA GeForce 8800 GT card.
Do you think that 1GB can really make all the difference?
Sorry if that's a stupid question, I don't have a massive amount of technical knowledge.
Cheers!
Em.

Premiere Pro CS4 install failure on Windows 7

I've been trying to install this for several days now. I uninstalled all Adobe software from my computer and ran the WinCS5CleanupScript and I still get the same error that the installation failed "One or more required components of Adobe Premere Pro CS4 failed to install correctly." Under more information it says the following:
Adobe Device Central CS4
Error:
Error 2.
Adobe Dynamiclink Support
Error:
Error 2.
Adobe Dynamiclink Support
Error:
Error 2.
Adobe Encore CS4
Error:
Error 2.
Adobe Encore CS4 Codecs
Error:
Error 2.
Adobe Encore CS4 LangPack (en_US)
Error:
Error 2.
Adobe Extension Manager CS4
Error:
Error 2.
Adobe Media Encoder CS4
Error:
Error 2.
Adobe Media Encoder CS4 Additional Exporter
Error:
Error 2.
Adobe Media Encoder CS4 Dolby
Error:
Error 2.
Adobe Media Encoder CS4 Exporter
Error:
Error 2.
Adobe Media Encoder CS4 Importer
Error:
Error 2.
Adobe OnLocation CS4
Error:
Error 2.
Adobe Output Module
Error:
Error 2.
Adobe Premiere Pro CS4
Error:
Error 2.
Adobe Premiere Pro CS4 LangPack (en_US)
Error:
Error 2.
Adobe Premiere Pro CS4 Third Party Content
Error:
Error 2.
LangPack (English) for DeviceCentral
Error:
Error 2.
I read on the Internet that switching to "English (International)" might fix, but the choice is greyed out and preset to "English (US)". I don't know what else to try. I'd use my copy of CS5, but that requries 64 bit processor, and I only have 32 bit.

If you have Win7 Pro or Ultimate, read A fix via Virtual XP
http://forums.adobe.com/thread/702693?tstart=0

What's the best DIVX file conversion solutions for Adobe Premiere Pro CS4, Windows XP OS.

I am on a PC with CS4 Adobe Premiere Pro using XP OS.
I have VIO POV 1 (helmet cam) footage that I need to edit within my CS4 project. The Footage is DIVX MPEG4 AVI and Premiere doesn't recognize the video. I need to figure out the best conversion to maintain the highest quality format that Premiere will recognize.
What is your best recommendation on how to convert (and what format to convert to to maintain the best quality) and can you recommend a good converter program? Free perhaps if I don't have to buy one.
I have spent days looking for a solution and reviewing posts but to no avail. I have tried MPEG Streamclip, Virtual Dub, Digital Media Converter, Prism and many selected others.
-MPEG Streamclip doesn't seem to recognize the DIVX files (even after the 3IVX codec installed)
-Digital Media Converter (free watermarked version) seems to work to produce the DV AVI files (type II) but the quality is pretty low so not really wanting to pay $50 to use the low quality conversion -does the converter program have much to do with the quality of the output? It also produces a MPEG2 that seems a little better quality than the DV AVI file it produces.
-Prism does convert to a high quality AVI file that does output a really high quality file that plays in Media Player (latest version) but not in Premiere Pro CS4. Prism also converts to a WMV (windows media vid) that I can use on PP but is not quite the quality of the above noted AVI. This may be my best option???? Or is it a bad idea to use a compressed codec as wmv to edit and eventually output for the complete PP movie?
http://www.nchsoftware.com/prism/index.html
Any insight is very much appreciated. I must get on with my editing project!!! Thanks,
Aaron.

Jeff, thanks so much, but I'm still not quite there! Agreed, codec packs can be dangerous but apparently the DIVX one is OK!
So I downloaded the DIVX pack, and the VirtualDub did work and converted via VirtualDub to AVI,... then tried in PremierePro. Again no luck viewing... sound OK but the video freezes on the first frame or two. I can view those outputs in MediaPlayer or DIVX player though. So I tried rerunning the UT codec installer and the logarith but still can't view the outputs from VirtualDub in PP.
I tried (in VirtualDub) converting the previously converted AVI file I did in Prism converter and again, can see the output in PP (still minor artifacts here and there though).
?Maybe I should just be happy with a the DIVX converted to a .wmv file but I think I will be sacrificing quality on already pretty grainy footage that I'm inserting into a largely HD film project so kinda shotty?
Any more suggestions? The help is greatly appreciated!
Aaron.

Error installing Premiere Pro CS4 trial version

Hi all,
i've just downloaded Premiere Pro CS4 for testing.
During installation the files were extracted and setup was starting. But after the system check the installer says that an error occured and that i have to look in the log file. So i'm not able to install the trial.
Any ideas?
It can't be a problem of the installer, i've downloaded the sources twice.
Last part of my log file:
2009-07-21 13:47:28 [5704] AFL: AFL2Impl::InsertLEIdIntoMap ENDED stat = 1
2009-07-21 13:47:28 [5704] AFL: AFL2Impl::DoDFS STARTED LE=PremiereProApp-CS4-Win-GM
2009-07-21 13:47:28 [5704] AFL: AFL2Impl::IsSerialNumberPresent STARTED
2009-07-21 13:47:28 [5704] AFL: AFL2Impl::Checking PremiereProApp-CS4-Win-GM Payloadcode
2009-07-21 13:47:28 [5704] PCDService: Master PCD doesn't exist. (Errno = 3)
2009-07-21 13:47:28 [5704] AFL: AFL2Impl::IsSerialNumberPresent ENDED
2009-07-21 13:47:28 [5704] PCDService: Master PCD doesn't exist. (Errno = 3)
2009-07-21 13:47:28 [5704] AFL: AFL2Impl::DoDFS ENDED stat = 10
2009-07-21 13:47:28 [5704] AFL: AFL2Impl::CheckNonTrialSerialNumber ENDED
2009-07-21 13:47:28 [5704] AFL: AFL2Impl::freeAULResources STARTED
2009-07-21 13:47:28 [5704] AFL: AFL2Impl::freeAULResources ENDED
2009-07-21 13:47:28 [5704] AFL: afl_sa_check_nontrial_parent_serialnumber STOPPED 33
2009-07-21 13:47:28 [5704] AFL: Releasing Logger
Any ideas?
Thanks

If you have not done so, make sure that your Account is an Administrator. Turn off ALL Anti-virus, pop-up blockers and sypware programs.
As later Adobe installers rely heavily on Flash, I'd make sure to have the very latest Flash Player (free from Adobe).
If this fails to resolve the issue, you might try to install from Safe Mode. IIRC, PrPro will NOT allow for this, though PS still does. Still, you can test my memory here.
Good luck, and I'm sure others will have additional ideas for you,
Hunt

Premiere pro cs4 crashes during splash

hi i recently installed premiere pro cs4 and when i try to open it it crashes when it gets to loading solidcomposite.aex. i tried removing each plug-in and it kept crashing on the next plug-in. however, when i removed asiowdm.dll the splash immediately ended and appeared to crash because nothing opened. i dont know what asiowdm.dll is but would anyone know why this file would cause problems and if there is anything i can do to fix it?
THANKS!

Mike,
When something works one day, but not the next, it is almost always a sign that something has changed. It could be a seemingly insignificant incident, such as MS Windows doing an automatic update, or it could be more significant, like loading new software, or adding/removing hardware.
Think about what has, or might have, gone one, from the time that PrP worked, and now. Check the schedule of your OS updates and see if any were installed in that time. Did you change any hardware? Did you install ANY new programs?
With the OS updates, drivers that worked perfectly before can be rendered obsolete. Check for any video and audio driver updates for your system. Also, check your current version of QuickTime and also your Flash player. I may be confusing the programs, but IIRC PSs installer relies heavily on the Flash player. Might be true for PrP too. Many folk had problems with PS installing, and either had a hosed Flash player, or needed to update what they had.
If Jeffs idea does not work, also look on the MS Windows site. There was an issue with an older version of MS Installer and PS (do not recall this problem with any other Adobe programs, but might have missed the articles). MS corrected the problem and a simple install of the new MSI took care of all issues. Do not recall if this was in XP, or Vista, but MS is pretty good at listing which OSs their fixes cover.
Others have had positive results by doing an install from the contents of the DVDs copied over to the hard drive (need some real estate there), and then running the installation from the Desktop. Some also needed to do the install from Safe Mode, but not all.
Again, if Ive mixed up exactly which Adobe program suffered from some of these, I apologize. BTW, what forum am I in? Ah, now I see, PrP CS4...
Good luck and please let us know how it goes,
Hunt

Premiere Pro CS4 won't open. Receiving Error message...

When I try to open Premiere Pro CS4, the program doesn't open but I receive the Error message below instead:
LoadLibraryEx Startup.dll failed with error 999: Error performing inpage operation.
Does anyone know what this means or how I can fix it aside from reinstalling the software? Thanks.
Yoey

Thank you for that info. I actually just reinstalled the program only to have another error occur. Apparently that when you install Premier, you must also install a bunch of other perhipheral software including After Effects Third Party Content. There was an error with that but Premiere worked fine, but After Effects wouldn't start. Then I checked for updates and everything seems to be working fine. Not even sure if that Third Party Content is working because my laptop is not powerful enough to run After Effects effectively anyways. But thanks again for your response. I will defenitely keep that in mind if I ever have any more problems.

Premiere Pro CS4 Installation Failed - Again!

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