Premiere Pro CS4: Output Issue - codec and image size

I am having an issue when outputing a video file from Prem Pro to Media Encoder.  The dimensions of the input video are the usual 720x576.  The output I need is 390x390 to match my project.  By choosing the Sorenson 3 video codec I am able to adjust the size from 720x576 to 390x390.  However, it also applies black bars to the top and bottom of the image.  I don't want this.  If I choose the DV PAL video codec the black bars are removed in the output but I do not have control over the image size.
In Prem Pro 1.5 the media encoder allowed for this and I was able to create a cropped video image (390x390) without black bars.  By selecting the zoom option the image was fitted into the window size.  There is no zoom option in CS4 in Media Encoder.  This is very frustrating!
Any help would be appreciated...
Thanks, Neil

This is odd indeed, and I cannot recall having read of such. The tips were just the general things that one normally checks out, when there are audio issues, so nothing specific to this behavior.
Now, as a test, you might want to try ASIO4ALL, linked in the article above. Usually, it will get audio, where the Realtek, or Creative driver will not. Again, this is as a test, just to see if by-passing the Realtek driver will help. Do not forget to set the Audio Hardware ASIO to ASIO4ALL in Input and Output. Then test. If it has zero affect, then just uninstall it, and change the setting back.
Good luck, and wish I had more to help,
Hunt
PS - other than mechanical/electrical things like the audio chip heating up and a connection failing, I just cannot think of something that would cause this behavior. Maybe download and run SpeedFan, a great little free utility, and monitor the temps for all components with sensors.

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