Premiere Pro CS5 crash when adjusting audio gain

Premiere Pro CS5 crash when adjusting audio gain
The same on another workstations.
Have any idea?

Hi Dennis,
I just had a go and can reproduce the problem straight away too.
Created a new project then a new XDCAM EX 1080p25 sequence. Imported a short Sony PMW-350 clip. Dragging it straight to the timeline and then setting audio gain is OK (Source channel mapping preferences set to mono).
However, if I Modify - Audio Channels and then set track format as stereo or mono as stereo and then drag the clip to the timeline and right click - gain, Premiere crashes about 1/2 to 1 second after the audio gain dialogue box appears. Error log below if it's useful.
Asus Rampage III extreme
Intel i7 980x @ 3.33GHz
24Gb ram
Windows 7 64 bit
Using onboard sound - Realtek HD 6.0.1.6037
Incidentally, I tried with both the default Windows 7 audio drivers and then the Realtek HD drivers installed (I'd previously forgotten to install the Realtek driver when I built the PC)
Log Name:      Application
Source:        Application Error
Date:          12/08/2010 14:28:51
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:     
Description:
Faulting application name: Adobe Premiere Pro.exe, version: 5.0.1.0, time stamp: 0x4bf119d2
Faulting module name: MSVCR90.dll, version: 9.0.30729.4926, time stamp: 0x4a1750b0
Exception code: 0xc0000005
Fault offset: 0x000000000001dfcd
Faulting process id: 0x16ec
Faulting application start time: 0x01cb3a21ad8357e4
Faulting application path: C:\Program Files\Adobe\Adobe Premiere Pro CS5\Adobe Premiere Pro.exe
Faulting module path: C:\Windows\WinSxS\amd64_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.4926_none_08e1a05ba 83fe554\MSVCR90.dll
Report Id: 8b5dda37-a615-11df-8de4-20cf3011131b
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2010-08-12T13:28:51.000000000Z" />
    <EventRecordID>2401</EventRecordID>
    <Channel>Application</Channel>
    <Computer></Computer>
    <Security />
  </System>
  <EventData>
    <Data>Adobe Premiere Pro.exe</Data>
    <Data>5.0.1.0</Data>
    <Data>4bf119d2</Data>
    <Data>MSVCR90.dll</Data>
    <Data>9.0.30729.4926</Data>
    <Data>4a1750b0</Data>
    <Data>c0000005</Data>
    <Data>000000000001dfcd</Data>
    <Data>16ec</Data>
    <Data>01cb3a21ad8357e4</Data>
    <Data>C:\Program Files\Adobe\Adobe Premiere Pro CS5\Adobe Premiere Pro.exe</Data>
    <Data>C:\Windows\WinSxS\amd64_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.4926_none_08e 1a05ba83fe554\MSVCR90.dll</Data>
    <Data>8b5dda37-a615-11df-8de4-20cf3011131b</Data>
  </EventData>
</Event>

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    Recently I have been experiencing program crashes in Premiere Pro CS5. Everything works fine, until I try to import some media. It often imports fine, however when it comes to conforming, he whole program freezes and Windows Error Report comes up. This happens everytime. I thought that it could possibly be a problem with my computers hardware (as I had been running Premiere Pro on the bare minimum requirements). So I upgraded my Processor from a Dual Core 2.0Ghz to a Quad Core 2.5Ghz. I also doubled the RAM from 2GB to 4GB. Yet the same error still occurs. Has anybody else been experiencing the same problem, and are there any steps I can take to fix it?

    Welcome to the forum.
    What are the full specs. of your Source Files, and what is the Sequence Preset?
    Also, please tell us about your system's I/O, i.e. the HDD's, and especially things like defragmented free space. The more details, the better.
    Last, are you running Win7-64 with but 4GB of RAM? That is just about enough to run Win7-64, and leave little, if any, for PrPro.
    Good luck,
    Hunt

  • Premiere Pro CS5 Crashes on Startup on Mac

    Hi,
    I have installed Master Collection CS5 on a MacBook Pro (late 2009) Mac OSX 10.6..4 (4GB RAM) with all Apple updates applied as at 26.8.2010  , Photoshop & Illustrator work fine , Premiere Pro & Soundbooth CS5 repeatedly crash when starting up & have never worked since installing.
    I have lodged this problem with Adobe Tech Support.
    One typical  error message is "/Scully64/shared/adobe/MediaCore/ASL/Foundation/Make/Mac/../..Src/Di r ectoryRegistry.cpp-283" on launching Premiere Pro Cs5r aniother might be " No client name has encountered an error" or "Premiere Pro has encountered an error"
    I have uninstalled CS5 , used the CS5 Cleanup tool , reinstalled Master Collection CS5 (several times) the only existing  Admin user account , repaired Mac hard drive Disk Permissions ( in Disk Utility) , & checked /repaired any Font errors/duplications all with no luck.
    Does anyone have an answer ?
    Thanks,
    Rick

    I don't recognize those error messages, but you should try installing the recent Premiere Pro update, which fixes several crashing problems.
    When you have updated Premiere Pro CS5, let us know whether your problem is fixed.
    See this page for details about the Premiere Pro CS5 (5.0.2) update:
    http://bit.ly/djiyh4
    Please report bugs that persist after the update here:
    http://www.adobe.com/go/wish

  • Premiere Pro keeps crashing when using overwrite (.) shortcut in Source Monitor

    When editing a clip in the source monitor and then using the (.) key to overwrite the clip onto my timeline Premiere Pro keeps crashing. If I select the Timeline window and then press the (.) key it works fine, but if the Source Monitor is highlighted and I press (.) it crashes every time and shows these windows:
    Premiere Pro has encountered an error.
    [/Volumes/BuildDisk/builds/mightykilt/shared/
    adobe/Mediacore/Backened/Make/Mac/../../Src/
    Sequence/LinkContainer.cpp-184]
    and then opens this one:
    Adobe Premiere Pro
    Sorry, a serious error has occured that requires
    Adobe Premiere Pro to shut down. We will attempt to
    save your current project.
    It saves my current project as a copy, which is good, but I've now ended up with lots of copies of the same project as it keeps on crashing. In order to work I have to make sure that the Timeline is highlighted before I use the shortcut. It makes for very precarious and tense editing!
    I've tried to update my system (I have the Production Premium Suite), but it came up with this:
    Adobe Bridge CS6 5.0.2 Update
    There was an error installing this update. Please quit and try again later. Error Code: U44M1I200
    Extension Manager 6.0.5 Update
    There was an error installing this update. Please quit and try again later. Error Code: U44M1I200
    Prelude CS6 1.0.2 Update
    There was an error installing this update. Please quit and try again later. Error Code: U44M1I200
    Adobe Photoshop 13.0.5
    There was an error installing this update. Please quit and try again later. Error Code: U44M1I200
    Photoshop Camera Raw 8.1(CS6)
    There was an error installing this update. Please quit and try again later. Error Code: U44M1I200
    DPS Desktop Tools CS6 26.0.0 Update
    There was an error installing this update. Please quit and try again later. Error Code: U44M1I200
    Adobe Illustrator CS6 Update (version 16.0.4)
    There was an error installing this update. Please quit and try again later. Error Code: U44M1I200
    Dynamic Link Media Server CS6 1.0.1 Update
    There was an error installing this update. Please quit and try again later. Error Code: U44M1I200
    Adobe SpeedGrade CS6 6.0.4 Update
    There was an error installing this update. Please quit and try again later. Error Code: U44M1I200
    Adobe InDesign CS6 8.0.1 update
    There was an error installing this update. Please quit and try again later. Error Code: U44M1I200
    Adobe After Effects CS6 11.0.2 Update
    There was an error installing this update. Please quit and try again later. Error Code: U44M1I200
    Fireworks CS6 update to improve Mac 10.8 platform compatibility and resolve usability bugs.
    There was an error installing this update. Please quit and try again later. Error Code: U44M1I200
    Adobe Media Encoder CS6 6.0.2 Update
    There was an error installing this update. Please quit and try again later. Error Code: U44M1I200
    Adobe Audition CS6
    There was an error installing this update. Please quit and try again later. Error Code: U44M1I200
    Adobe Premiere Pro CS6 6.0.2 Update
    There was an error installing this update. Please quit and try again later. Error Code: U44M1I200
    Flash Pro CS6 update 2
    There was an error installing this update. Please quit and try again later. Error Code: U44M1I200
    I'm using a MacBookPro 15", OS X 10.8.4 and editing footage filmed at 24fps 1920x1080 on my Canon 550D/T2i. All .MOV files.
    I purchased my software from iSoftware.co.uk. I'm worried that could be the problem.
    Any help would be hugely appreciated. Thank you.
    Sam

    A crash with a very similar error message was fixed in the new CC release. The bug report in that case involved creating a multi-cam sequence, so it might not be directly related.
    If you have a chance to download the CC trial, we'd be interested to know whether the crash remains in the new version.

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