Premiere Pro CS5 crashes at startup (loading ExporterQuickTimeHost.bundle)

This continues to be a problem for me. Why can't Adobe and Apple play nice? May have to switch to Final Cut if this keeps happening. Any ideas??????

I had the same problem over here (crash on startup, while showing "loading exporterquicktimehost.bundle")
I contacted the Adobe support, which mailed me this link:
http://kb2.adobe.com/cps/832/cpsid_83223.html
What solved the isssue for me was:
5. Log in using a new local administrative user account.
I created a new account - just for Premiere. And it worked like a charm.
Hope this helps people who find this thread when needing help badly - like I did.
Philipp

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Premiere Pro CS5 crash on startup

Before I was having a problem with cs5 crashing, I uninstalled and reinstalled the master collection, then updated everything. Premiere Pro cs5 seemed to work fine, I was jumping in my seat with the new mercury engine and how fast it was compared to cs4, but now today I come back to find out its crashing again on startup
I have 5.0.2 installed
On the side note Photoshop (even with its latest update) crashes on type tool
Running latest OSX
Tried changing permissions, reinstalling, everything! For now I guess i'll have to use cs4

hi.. DigitalRicky,
did you ever come to a solution for this?
I believe I am having the same or simular problem.
im on a mac .. 10.5.8 with enought disk spack.. about 50gb
have downloaded update for primiere.
two things are happening
1.freezes/stalls/doesn't respond on opening program.. I have to force quit it or on some occasions it just quits itself. this occurs on new and exsisiting projects.
2. on 3 occasions after i had fiddled around with deleting preferences, i have been able to edit .. however no unable to add footage as the second i trie to add footage to timeline it stalls/freezes/does not respond. then i have a world of hurt and can't re open.. back to problem 1.
what trouble shooting i have done..
1. uninstall/reinstall
2. run no other software etc.
3. Documents>Adobe>AdobeProductName (like Premiere Pro) Inside of this, there is a folder with a number (usually 4.0 for CS4). Take that to the trash and restart your application. -> this is where i can start old project but not a new one..
4. run disk utility on comp
5. re start comp etc
im not to sure on what else i can do ..
I would GREATLY appreciate any help.
thanks heaps!
Danielle

Premiere Pro CS5 Crashes on Startup on Mac

Hi,
I have installed Master Collection CS5 on a MacBook Pro (late 2009) Mac OSX 10.6..4 (4GB RAM) with all Apple updates applied as at 26.8.2010 , Photoshop & Illustrator work fine , Premiere Pro & Soundbooth CS5 repeatedly crash when starting up & have never worked since installing.
I have lodged this problem with Adobe Tech Support.
One typical error message is "/Scully64/shared/adobe/MediaCore/ASL/Foundation/Make/Mac/../..Src/Di r ectoryRegistry.cpp-283" on launching Premiere Pro Cs5r aniother might be " No client name has encountered an error" or "Premiere Pro has encountered an error"
I have uninstalled CS5 , used the CS5 Cleanup tool , reinstalled Master Collection CS5 (several times) the only existing Admin user account , repaired Mac hard drive Disk Permissions ( in Disk Utility) , & checked /repaired any Font errors/duplications all with no luck.
Does anyone have an answer ?
Thanks,
Rick

I don't recognize those error messages, but you should try installing the recent Premiere Pro update, which fixes several crashing problems.
When you have updated Premiere Pro CS5, let us know whether your problem is fixed.
See this page for details about the Premiere Pro CS5 (5.0.2) update:
http://bit.ly/djiyh4
Please report bugs that persist after the update here:
http://www.adobe.com/go/wish

Premiere pro CS4 crashes at startup

Hi,
My Premiere pro CS4 crashes upon startup every time i run it.
My system:
Vista Business 64bit
Intel Duo Core 2 2.6ghz
4gb ddr2 ram
NVidia GeForce 9600M GT
I have tried running the program as an administrator, removing all plugins, and reinstalling.
I've attached my crash repport, can anyone please help.
- MJ

I tried the QT thing with no joy and I was using the 7.5.5 build.
I've already listed my system, but here it is again: Asus Maximus Extreme, intel q6600, 4gigs DDR3 1600mhz, 8800 gtx oc, 3x750gigs.
Deficient? Hardly since my 2.2 duelcore, 3gigs ddr2 geforce 8600m gt laptop ran it fine.
As to hardware Premiere pro CS4 is the only program my rig has an issue with After Effects CS4 ect works fine as does Premiere pro 2, but thats useless as I use AVCHD files.
I'm not sure what you mean by assets (my rig doesn't have any savings )
Project/Sequence settings I don't have any because I've just installed cs4 on this system.
Operator Error? Click on an icon Premiere pro CS4 loads without the welcome box it just bings when you try to use it. Can't see how it could be me, but I'd love to admit it was if i could get it working.

Premiere Pro CS5 crash when adjusting audio gain

Premiere Pro CS5 crash when adjusting audio gain
The same on another workstations.
Have any idea?

Hi Dennis,
I just had a go and can reproduce the problem straight away too.
Created a new project then a new XDCAM EX 1080p25 sequence. Imported a short Sony PMW-350 clip. Dragging it straight to the timeline and then setting audio gain is OK (Source channel mapping preferences set to mono).
However, if I Modify - Audio Channels and then set track format as stereo or mono as stereo and then drag the clip to the timeline and right click - gain, Premiere crashes about 1/2 to 1 second after the audio gain dialogue box appears. Error log below if it's useful.
Asus Rampage III extreme
Intel i7 980x @ 3.33GHz
24Gb ram
Windows 7 64 bit
Using onboard sound - Realtek HD 6.0.1.6037
Incidentally, I tried with both the default Windows 7 audio drivers and then the Realtek HD drivers installed (I'd previously forgotten to install the Realtek driver when I built the PC)
Log Name:      Application
Source:        Application Error
Date:          12/08/2010 14:28:51
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:
Description:
Faulting application name: Adobe Premiere Pro.exe, version: 5.0.1.0, time stamp: 0x4bf119d2
Faulting module name: MSVCR90.dll, version: 9.0.30729.4926, time stamp: 0x4a1750b0
Exception code: 0xc0000005
Fault offset: 0x000000000001dfcd
Faulting process id: 0x16ec
Faulting application start time: 0x01cb3a21ad8357e4
Faulting application path: C:\Program Files\Adobe\Adobe Premiere Pro CS5\Adobe Premiere Pro.exe
Faulting module path: C:\Windows\WinSxS\amd64_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.4926_none_08e1a05ba 83fe554\MSVCR90.dll
Report Id: 8b5dda37-a615-11df-8de4-20cf3011131b
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2010-08-12T13:28:51.000000000Z" />
    <EventRecordID>2401</EventRecordID>
    <Channel>Application</Channel>
    <Computer></Computer>
    <Security />
</System>
<EventData>
    <Data>Adobe Premiere Pro.exe</Data>
    <Data>5.0.1.0</Data>
    <Data>4bf119d2</Data>
    <Data>MSVCR90.dll</Data>
    <Data>9.0.30729.4926</Data>
    <Data>4a1750b0</Data>
    <Data>c0000005</Data>
    <Data>000000000001dfcd</Data>
    <Data>16ec</Data>
    <Data>01cb3a21ad8357e4</Data>
    <Data>C:\Program Files\Adobe\Adobe Premiere Pro CS5\Adobe Premiere Pro.exe</Data>
    <Data>C:\Windows\WinSxS\amd64_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.4926_none_08e 1a05ba83fe554\MSVCR90.dll</Data>
    <Data>8b5dda37-a615-11df-8de4-20cf3011131b</Data>
</EventData>
</Event>

Premiere Pro CS5 crashes when clock wipe transition is applied

Hi,
I applied a transition "CLOCK WIPE" and when i change any parameter within the transistion then Premiere Pro CS5 crashes.
What I have tested is that only happens when the mercury playback engine is turned on.

Adobe Feature Request/Bug Report Form

Premiere Pro CC crashes on startup! (Still no solution!)

Whenever I open Premiere Pro CC Trial, it says "Premiere Pro CC has stopped working"
I looked around the internet and found a solution that was working for many people, to download the latest AMD drive. So I went and downloaded the AMD 14.4 drive, and the program still crashes on startup.
I've also tried running as administrator, logging out and in, and making the program compatible with Windows 7, in the properties, the same problem occurs each time.
How do I fix this problem?
What version of Premiere Pro? Include the minor version number (e.g., Premiere Pro CS5.5 with the 5.5.2 update).
I don't know because I can't open it, I downloaded it on May 22nd, and it says up to date in CC.
Have you installed the recent updates? (If not, you should. They fix a lot of problems.)
In CC it says up to date.
What operating system? This should include specific minor version numbers, like "Mac OSX v10.6.8"---not just "Mac".
Windows 7 Home Premium 64-bit
What kind(s) of source footage? When telling about your source footage, tell us about the codecs, not just the container types. For example, "H.264 in a .mov container", not just "QuickTime".
The footage I am attempting to edit is a .avi clip from Fraps, but that doesn't matter.
If you are getting error message(s), what is the full text of the error message(s)?
I'm not getting any messages from Adobe, but from Windows; "Adobe Premiere Pro CC has stopped working" and "Windows is checking for a solution to the problem"
What were you doing when the problem occurred?
Nothing at all, no windows open.
Has this ever worked before?
I have not had it before.
What other software are you running?
None.
Do you have any third-party effects or codecs installed?
No
Tell us about your computer hardware. Be especially certain to tell us about third-party I/O hardware (e.g., AJA, Matrox, Blackmagic, MOTU).
Model: Alienware M14XR2Processor: Intel(R) Core (TM) i7-3630QM CPU@ 2.40 GHz 2.40 GHz, Memory/RAM: 8 GB, 7.88 GB usableSystem: 64-bit operating system, Windows 7 Home Premium
Are you using Mercury Playback Engine GPU Acceleration?
Probably not.
Does the problem only happen with your final output, with previews, or both?
I can't open the program.

http://helpx.adobe.com/photoshop/kb/cc-applications-crash-immediately-launch.html

Premiere pro cs5 crashing on start up

I have an imac i7 and i am a final cut pro user and i wanted to try adobe premiere pro cs5 before i bought well i installed it on my alumunium macbook (late 2008 model) which is and intel dual core 2 ghz processor and 4 gigs of ram and it runs perfectly fine no problems kinda like it, but when i install it on my imac i7 it runs for a little bit then crashes on start up. i even did a full system install of osx and it worked for a little and stopped and now just crashes everytime on start up, and its only premiere pro cuz i downloaded the master collection trial. and everything installed on my macbook is the exact same as installed on my imac i7. so i dont know what the heck is wrong uninstalled a million times, and i dont want to buy this software if i cant even get it to work on the main system i need it to work on. can any one help? here is a piece of the crash report.
Application Specific Information:
*** error for object 0x10daac200: incorrect checksum for freed object - object was probably modified after being freed.

First, I am a PC-guy, and know almost zero about Macs, so take this with a handful of salt.
Similar issues in PC's can be caused by programs that incorrectly report their memory address usage to the OS, or programs that tell the OS they have released that memory address, but have, in fact, not done so.
Now, even if that is what is causing your issue, I have no clue how one could check on a Mac, but we have a lot of Mac-users around here, who can likely tell you that I am crazy and my comments do not apply to a Mac, or how to check.
Good luck,
Hunt

Premiere Pro CS5 crashes while editing 4.5K-RED-Material

Hi there,
I'm editing 4.5K-material with Premiere Pro CS5. After a couple of minutes (mostly after watching sequences longer then 10 seconds) the program crashes. Windows 7 tells me that "ImporterREDServer.exe" doesn't work anymore and then Premiere freezes. I doubt that it is a performance problem, because with CS4 and regular 4K-RED-material I haven't had any problems on the same PC. I deinstalled CS5 several times (with Cleanupscript and everything) and re-installed it, but the problem remained the same.
I would really appreciate some help or any idea what the problem could be. Thanks in advance!
Daniel
My system:
i7 860 @ 2.8 GHz
8 GB RAM
Windows 7

Well, well. After many tests with other platforms we came to the conclusion that it was not Premiere Pro that caused problems but the material itself. This is some kind of a worst case scenerio. In the process of copying the data onto hdds some frames within the data got damaged and causes Premiere to crash. Since the data on both discs is corrupt differently we now try to rebuild as many files as possible. Yet there will be clips that can't be saved. Anyhow. There will be a film and that's the most important thing.
Thanks again for your help everybody
Daniel

Premiere Pro CS5 crashing when exporting (only certain file types)

Hi
I have found that when I try and export media in Premiere Pro CS5, it often crashes during the export. It says
It's only certain file types. For instance, Vimeo HD seems okay but Vimeo SD always crashes mid-export. MPEG is okay too, but MPEG2-DVD always crashes.
Sometimes it says this: "Error Compiling Movie - Unknown Error" but doesn't throw me out of Premiere altogether.
Other times it crashes altogether and Windows gives me this error message: "Display driver NVIDIA Windows Kernel Mode Driver, Version 258.96 stopped responding and has successfully recovered". Premiere Pro then stops responding so I have to re-open it and start exporting again.
I have checked there are no gaps in my timeline and I have rendered the whole work area. Besides, I doubt it's anything that I'm doing wrong with the project itself because it's exporting fine in some formats.
I am also experiencing random crashes when editing too. Not that often, but occasionally it throws me out - and twice it has made the whole screen go crazy, with weird dotting across the screen (it's scary, it looks like the monitor itself has broken!).
Any help would be appreciated!
Nick
PS I have a pretty decent new PC - Dell Studio XPS, 8GB, 2x1TB drives, etc. Premiere itself is working great, except for these crashes.

Some drivers do not work well in some systems... so go to nVidia and try a different (usually newer) driver for your card
These notes are for Encore, but they MAY also work in Premiere
Long File Names or odd characters Cause Crashing http://forums.adobe.com/thread/588273
And #4 Here http://forums.adobe.com/thread/666558?tstart=0
And This Message Thread http://forums.adobe.com/thread/665641?tstart=0

Premiere Pro CS5 crashing and not allowing updates

Hello,
I'm experiencing two problems with ProCS5.
First, while in pro, the program crashes when I click on a video clip in the Lib to view it in the monitor.
Second, I tried to update to the program hoping to correct the first issue, but the update returns the error "installation unsuccessful" for unknown reasons.
I am running:
Model Name: Mac Pro
Model Identifier: MacPro1,1
Processor Name: Dual-Core Intel Xeon
Processor Speed: 2.66 GHz
Number Of Processors: 2
Total Number Of Cores: 4
L2 Cache (per processor): 4 MB
Memory: 7 GB
Bus Speed: 1.33 GHz
I just installed a 1.5T hard drive for video editing and formatted as Mac OS Extended (Journaled).
I can view the videos directly from the hard drive and the play back is fine. I'm only having this problem in Premiere Pro CS5.
Any help will be greatly appreciated
Regards,
DS

>just not Mpeg 4s
Read Bill Hunt on a file type as WRAPPER http://forums.adobe.com/thread/440037?tstart=0
What is a CODEC... a Primer http://forums.adobe.com/thread/546811?tstart=0
What CODEC is INSIDE that file? http://forums.adobe.com/thread/440037?tstart=0
Report back with the codec details of your file, use the programs below
For Mac http://mediainfo.massanti.com/
Once you know exactly what it is you are editing, report back with that information... and your project setting, and if there is a red line above the video in the timeline, which indicates a mismatch between video and project

Premiere Pro CS5 Crashing in Windows 7

Hello,
Recently I have been experiencing program crashes in Premiere Pro CS5. Everything works fine, until I try to import some media. It often imports fine, however when it comes to conforming, he whole program freezes and Windows Error Report comes up. This happens everytime. I thought that it could possibly be a problem with my computers hardware (as I had been running Premiere Pro on the bare minimum requirements). So I upgraded my Processor from a Dual Core 2.0Ghz to a Quad Core 2.5Ghz. I also doubled the RAM from 2GB to 4GB. Yet the same error still occurs. Has anybody else been experiencing the same problem, and are there any steps I can take to fix it?

Welcome to the forum.
What are the full specs. of your Source Files, and what is the Sequence Preset?
Also, please tell us about your system's I/O, i.e. the HDD's, and especially things like defragmented free space. The more details, the better.
Last, are you running Win7-64 with but 4GB of RAM? That is just about enough to run Win7-64, and leave little, if any, for PrPro.
Good luck,
Hunt

Why is Premiere Pro CC crashing on startup?

Hi,
Premiere Pro CC crashes right after it starts to load a project, whether a new one or an existing one. It worked for a moment right after I had installed it, but when I closed it and tried to open it again, it started to shut down with no error message. Same goes for Photoshop CC. I tried Premiere Pro CS6 but it's the same thing with that also.
I tried to uninstall and reinstall many times. I updated drivers for the video card and installed even a new video card. I signed out of Creative Cloud and signed back in many times. Nothing seems to help.
My computer is a Lenovo ThinkStation E30 and the video card is Radeon HD 6450 with the lates drivers.
Please help me! I'm in the middle of a video production and in a bit of a panic right now. I already wasted two days trying to figure this out.

Hi TimiL,
Welcome to the forums,
Please mention the OS that you have. If it is win 7 then go to device manager, display adapters and instead of updating automatically, select "browse my computer for driver software", then select " let me choose from a list of device drivers on my computer" and choose standard vga graphics adapter. It will change the resolution of your screen so change the resolution bu right clicking on the desktop>screen resolution. After this step launch the product and check if you are able to launch the product.
Regards,
Vinay

Premiere Pro CC Crashes on startup

Hi, I'm using a Mac OS X 10.9.2, and premiere pro keeps crashing every time I try to start up today. The other creative cloud programs all work, just premiere pro. There are no updates as far as I can tell. I've tried restarting. Any suggestions?

johnEight,
Your Prefs to the trash worked here.. I though i had done that, but i guess i didn't trash all the Adobe Prefs, only the Premiere Pro ones.
There must be a hidden pref in ther somewhere.. at this point, It doesn't matter, Adobe PPro CC works. now i'll check to see if my CS6 works.
As a side, i didn't remove all the files from the Application Support. That one woories me, as those files are supposed to be dependent ont he user settings, (like PRefs) those are what the program needs to run. I guess if you're reistalling at this point, it doesn't hurt. I just didn't want to reset everything.. But i guess i may have anyway by thrashing all the prefs.. Uh boy..
Thanks anyway..

Premiere Pro CS5 Crashing "Adobe Premiere has stopped working"

Premiere CS5 has started on my Windows 7 64 system, after working for only about 10-15 minutes. After doing a reinstall, reading through forums, and updating drivers, nothing's working. It really doesn't seem like anyone else has had this problem. Based on the suggestions of someone with a similar problem in Photoshop CS5, I ran a registry fix up. The problem persists.
My event viewer showed the follwoing error, which I have posted below. This is slowing me down tremendously, so help is appreciated. It might also be worth noting that, thinking this was a Windows error, I contacted their forums. They thought it was an Adobe code error.
SS
Log Name: Application
Source: Application Error
Date: 05/12/2010 1:58:38 AM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Owner-PC
Description:
Faulting application name: Adobe Premiere Pro.exe, version: 5.0.2.0, time stamp: 0x4c731297
Faulting module name: MSVCR90.dll, version: 9.0.30729.4926, time stamp: 0x4a1750b0
Exception code: 0xc0000417
Fault offset: 0x0000000000054fc0
Faulting process id: 0xf18
Faulting application start time: 0x01cb94479d2ad0e5
Faulting application path: C:\Program Files\Adobe\Adobe Premiere Pro CS5\Adobe Premiere Pro.exe
Faulting module path: C:\Windows\WinSxS\amd64_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.4926_none_08e1a05ba 83fe554\MSVCR90.dll
Report Id: 15ce75e0-003d-11e0-b0a2-485b3914204f
Event Xml:
1000
2
100
0x80000000000000
6595
Application
Owner-PC
Adobe Premiere Pro.exe
5.0.2.0
4c731297
MSVCR90.dll
9.0.30729.4926
4a1750b0
c0000417
0000000000054fc0
f18
01cb94479d2ad0e5
C:\Program Files\Adobe\Adobe Premiere Pro CS5\Adobe Premiere Pro.exe
C:\Windows\WinSxS\amd64_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.4926_none_08e1a05ba8 3fe554\MSVCR90.dll
15ce75e0-003d-11e0-b0a2-485b3914204f

The way that I would work this would be to do a search on my system for msvcr90.dll. I expect you'll find half a dozen or more. Compare the version numbers of the files that you find in Adobe Media Encoder to the ones you have in Premiere Pro. If all the version numbers match except for one, replace the one that doesn't match. On the other hand... if all the version numbers match, replace the ones in Premiere Pro with the ones in Media Encoder. When you replace files make sure you copy files from one location to another, don't actually remove the files from the source location.That probably goes without saying, but better safe than sorry.
Make sure to post back and let others know whether you have success or failure with this trick.
Mitch

Premiere Pro CS5 crashes at startup (loading ExporterQuickTimeHost.bundle)

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