Premiere Pro CS5 crashes just after media is loaded

Hello
I have HUUUGE problem with PrPro CS5.
I have project file - lot of work is already done but lot of more left.
When I try to open my project file it loads fine. But then when it is loading all media files (at the bottom left corner) just when i get message "all media loaded" application crashes.
I've found information that older nvidia drivers may be the issue but unfortunately new driver is not helping.
I have also foundd informotion that VST plug in is problem - how can I disable them in PrPro?
Whats strange i have other projcet with the same type of video files recorded at DSLR and they load fine. But this project is much bigger.
I often had a problem with crashing of PrPro while importing video files to project - sometimes i had to try few times to make it happen (crash otherwise) but later project worked fine, but this time it is not. I have no idea is this connected with the crashes wafter loading media files but i think it is.
Got deadline on sunday and already spent over 4 hours instead of working on trying to find solution..... This situation is getting me broken - really.
If anybody could help me I be grateful
regards
Tomek

OK, let's determine if it's the project or the media itself...
With Premiere Pro closed, change the name of the folder(s) containing your media; just add a character to the name so you can quickly change it back. For example, if your folder is called "Footage" just name it "Footage1". Create a new project, and import the original project into it; Premiere will ask where the footage is, but just hit Skip All. Obviously all your footage will be represented by the "Media Offline" placeholder, but you should be able to test whether the project is stable or not. If it is, there is something screwy with one of the media files, or it's possible that the media cache database has been corrupted and needs to be cleaned. If the project still causes the program to crash, it's something with the project file itself.
Try that, and we'll go from there.

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