Premiere Pro CS5 Crashing "Adobe Premiere has stopped working"

Premiere CS5 has started on my Windows 7 64 system, after working for only about 10-15 minutes. After doing a reinstall, reading through forums, and updating drivers, nothing's working. It really doesn't seem like anyone else has had this problem. Based on the suggestions of someone with a similar problem in Photoshop CS5, I ran a registry fix up. The problem persists.
My event viewer showed the follwoing error, which I have posted below. This is slowing me down tremendously, so help is appreciated. It might also be worth noting that, thinking this was a Windows error, I contacted their forums. They thought it was an Adobe code error.
SS
Log Name: Application
Source: Application Error
Date: 05/12/2010 1:58:38 AM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Owner-PC
Description:
Faulting application name: Adobe Premiere Pro.exe, version: 5.0.2.0, time stamp: 0x4c731297
Faulting module name: MSVCR90.dll, version: 9.0.30729.4926, time stamp: 0x4a1750b0
Exception code: 0xc0000417
Fault offset: 0x0000000000054fc0
Faulting process id: 0xf18
Faulting application start time: 0x01cb94479d2ad0e5
Faulting application path: C:\Program Files\Adobe\Adobe Premiere Pro CS5\Adobe Premiere Pro.exe
Faulting module path: C:\Windows\WinSxS\amd64_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.4926_none_08e1a05ba 83fe554\MSVCR90.dll
Report Id: 15ce75e0-003d-11e0-b0a2-485b3914204f
Event Xml:
1000
2
100
0x80000000000000
6595
Application
Owner-PC
Adobe Premiere Pro.exe
5.0.2.0
4c731297
MSVCR90.dll
9.0.30729.4926
4a1750b0
c0000417
0000000000054fc0
f18
01cb94479d2ad0e5
C:\Program Files\Adobe\Adobe Premiere Pro CS5\Adobe Premiere Pro.exe
C:\Windows\WinSxS\amd64_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.4926_none_08e1a05ba8 3fe554\MSVCR90.dll
15ce75e0-003d-11e0-b0a2-485b3914204f

The way that I would work this would be to do a search on my system for msvcr90.dll. I expect you'll find half a dozen or more. Compare the version numbers of the files that you find in Adobe Media Encoder to the ones you have in Premiere Pro. If all the version numbers match except for one, replace the one that doesn't match. On the other hand... if all the version numbers match, replace the ones in Premiere Pro with the ones in Media Encoder. When you replace files make sure you copy files from one location to another, don't actually remove the files from the source location.That probably goes without saying, but better safe than sorry.
Make sure to post back and let others know whether you have success or failure with this trick.
Mitch

Similar Messages

  • Adobe Acrobat X Pro - Error Message : "Adobe Acrobat Has Stopped Working"

    I use Windows 7 - 64bit / CS6 Master Collection that has Adobe Acrobat x Pro.
    When the computer is on for a little while, Acrobat would generate the error message that it has stopped working and then shuts down. Once that error message occurs, I cannot get Acrobat to stay open. It opens the PDF document, stays open for a few seconds then the error message occurs and it shuts down.
    What helps for a short term is to restart the computer. This seems to temporarily remove the error until the computer is on for a while then the error returns.
    This problem repeats. Product repair feature does not work. This has nothing to do with the license, I tried that fix and it made no differnce. I do not have this issue with other Adobe products included in the master collection.
    It seems fruitless and frustrating to send a message to Adobe Support, the run around with pages and links is like smacking walls on every turn, it is obvious Adobe does not want people contacting their support. Service from Adobe for their products is poor.
    I hope that someone here has the answer to the problem. Anyone?

    Ok, here is the update.
    The link: http://helpx.adobe.com/creative-suite/kb/acrobat-failed-launch-30-days.html , leads to a webpage that says to download a fix ZIP file named: "Acrofix.ZIP". It contains the file "acrofix.exe".
    I did use this "exe" file about 2 months ago and it did nothing to fix the issue. I used it again today, because the same issue of "Adobe Acorbat has stopped working", occurred again and again it did not work, the problem of "Adobe Acrobat stopped working" presists. Again the only work around, which is temporary, is to reboot the computer.
    So far these do not work:
    Relicensing or Registering the Licence
    Acrofix.exe
    Anyone else have an answer? - or am I the only one suffering this really annoying issue?

  • Premiere Pro CS5 crash when adjusting audio gain

    Premiere Pro CS5 crash when adjusting audio gain
    The same on another workstations.
    Have any idea?

    Hi Dennis,
    I just had a go and can reproduce the problem straight away too.
    Created a new project then a new XDCAM EX 1080p25 sequence. Imported a short Sony PMW-350 clip. Dragging it straight to the timeline and then setting audio gain is OK (Source channel mapping preferences set to mono).
    However, if I Modify - Audio Channels and then set track format as stereo or mono as stereo and then drag the clip to the timeline and right click - gain, Premiere crashes about 1/2 to 1 second after the audio gain dialogue box appears. Error log below if it's useful.
    Asus Rampage III extreme
    Intel i7 980x @ 3.33GHz
    24Gb ram
    Windows 7 64 bit
    Using onboard sound - Realtek HD 6.0.1.6037
    Incidentally, I tried with both the default Windows 7 audio drivers and then the Realtek HD drivers installed (I'd previously forgotten to install the Realtek driver when I built the PC)
    Log Name:      Application
    Source:        Application Error
    Date:          12/08/2010 14:28:51
    Event ID:      1000
    Task Category: (100)
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:     
    Description:
    Faulting application name: Adobe Premiere Pro.exe, version: 5.0.1.0, time stamp: 0x4bf119d2
    Faulting module name: MSVCR90.dll, version: 9.0.30729.4926, time stamp: 0x4a1750b0
    Exception code: 0xc0000005
    Fault offset: 0x000000000001dfcd
    Faulting process id: 0x16ec
    Faulting application start time: 0x01cb3a21ad8357e4
    Faulting application path: C:\Program Files\Adobe\Adobe Premiere Pro CS5\Adobe Premiere Pro.exe
    Faulting module path: C:\Windows\WinSxS\amd64_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.4926_none_08e1a05ba 83fe554\MSVCR90.dll
    Report Id: 8b5dda37-a615-11df-8de4-20cf3011131b
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="Application Error" />
        <EventID Qualifiers="0">1000</EventID>
        <Level>2</Level>
        <Task>100</Task>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2010-08-12T13:28:51.000000000Z" />
        <EventRecordID>2401</EventRecordID>
        <Channel>Application</Channel>
        <Computer></Computer>
        <Security />
      </System>
      <EventData>
        <Data>Adobe Premiere Pro.exe</Data>
        <Data>5.0.1.0</Data>
        <Data>4bf119d2</Data>
        <Data>MSVCR90.dll</Data>
        <Data>9.0.30729.4926</Data>
        <Data>4a1750b0</Data>
        <Data>c0000005</Data>
        <Data>000000000001dfcd</Data>
        <Data>16ec</Data>
        <Data>01cb3a21ad8357e4</Data>
        <Data>C:\Program Files\Adobe\Adobe Premiere Pro CS5\Adobe Premiere Pro.exe</Data>
        <Data>C:\Windows\WinSxS\amd64_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.4926_none_08e 1a05ba83fe554\MSVCR90.dll</Data>
        <Data>8b5dda37-a615-11df-8de4-20cf3011131b</Data>
      </EventData>
    </Event>

  • Premiere Pro CS5 crashes when clock wipe transition is applied

    Hi,
    I applied a transition "CLOCK WIPE" and when i change any parameter within the transistion then Premiere Pro CS5 crashes.
    What I have tested is that only happens when the mercury playback engine is turned on.

    Adobe Feature Request/Bug Report Form

  • How to use VST Plugins from Premiere Pro CS5 in Adobe Audition 3.0 ?

    I have tried to use VST plugins from Premiere Pro CS5 into Adobe Audition 3.0, but could not use it.Is any method to use them ?

    Unless I'm mistaken, you can't do this at all - Adobe lock all their VST effects so that they only work with the app they were intended for. Which also means, of course, that you can't use Audition VST plugins with any other software either. Since Audition isn't currently in the CS, there isn't even an exception there, I suspect.

  • Adobe Acrobat XI Pro causes an error when starting it - Adobe Acrobat has stopped working. How do I resolve this?

    I've had Adobe Acrobat XI Pro for some time, but yesterday it stopped working and I started having an 'Adobe Acrobat has stopped working' error. It then tells me to Close the Program.
    How do I resolve this?
    Thanks and regards
    Roxanne

    Thanks Pat. I was able to resolve the problem.
    OS is Windows 7 Pro, Adobe Acrobat Pro 11.0.07.
    I went into the Properties file where I identified that Users only had Read & Execute and Read properties, I changed properties for Everyone to Full Control. That fixed the problem.
    I don't know how the properties got changed to just Read & Execute, but there had been an automatic update the night before.
    Regards
    Roxanne

  • Cs5 wont start...I get a message "adobe photoshop has stopped working"  I tried uninstalling and re installing...still not working

    .I get a message "adobe photoshop has stopped working"  I tried uninstalling and re installing...still not working

    Without proper system information and the crash info nobody can tell you anything.
    Mylenium

  • I am on a Windows 7 OS attempting to reduce pdf size with my Adobe Acrobat Standard XI & Pro.  The application keeps timing out and  at the Subsetting embedded fonts portion and the application gives "Adobe Acrobat has stopped working" and then closes.  T

    I am on a Windows 7 OS attempting to reduce pdf size with my Adobe Acrobat Standard XI & Pro.  The application keeps timing out and  at the Subsetting embedded fonts portion and the application gives "Adobe Acrobat has stopped working" and then closes.  The document is 275 pages.  Is there something I can do to stop this?

    Hi Ricci,
    Since when are you facing this issue? Did you tried system restore to a date before this problem occured.
    Does acrobat stop working when you open this specific pdf file or with any pdf file that you open?
    Regards,
    Rahul

  • Can't copy to file: /users/chris/creative cloud files/premiere pro/8.0/adobe premiere pro auto-save/[my project name].prproj. please check write permissions."

    Does anybody how to solve this problem. I truly appreciate.
    i can't save my Project.        can't copy to file: /users/chris/creative cloud files/premiere pro/8.0/adobe premiere pro auto-save/[my project name].prproj. please check write permissions."

    It seems Josh was unaware you are on a mac. Here was the solution I found.

  • Runtime Error  - Program-iles (86)Adobe\Premiere Pro 1.5\Adobe Premiere Pro.exe

    I have Adobe Video Collection V2.6. (Adobe Premiere Pro 1.5).
    All of the collection will load on my system except Adobe Premier Pro.
    My system is:
    Dell Precision 670 Work Station
    Intel Xeon CPU 3.2GHz
    3.19 GHz, 2.00 GB of RAM
    MS Windows XP
    Professional x64 Edition
    Version 2003
    Service pack 2, v.4566
    When I try to load Adobe Premiere Pro I am presented with the follow statement:
    Runtime Error
    Program…iles (86)Adobe\Premiere Pro 1.5\Adobe Premiere Pro.exe
    Question: How do I correct the Adobe Premiere Pro 1.5 Runtime Error? Any help would be appreciated.
    Thank you.
    NotAPro

    Bill and Harm,
    I spent 16 hours yesterday blending everything from Microsoft and Dell that
    I could find relating to my problem. During all of this I lost all sound,
    including playback and record on Adobe Audition 3 on another partition.  I
    worked until midnight last night and came back to my computer this morning
    at 2:00 AM to continue. When I turned on the computer and checked, all of
    the icons for the CD & DVD units, internet phone were in place and
    everything worked. Adobe Audition now records and plays back...just like old
    times. I have no idea which of the changes I made corrected my problem but
    the problem is solved. Just wanted you gentlemen to know.  It is reassuring
    to know that there are folks “out there” a novice can count on. I will now
    add the 8 GB of RAM but will not move to Windows 7 as yet. Thanks again for
    your help.
    Tom

  • Switching from Adobe Premiere Pro CS6 to Adobe Premiere Pro CC

    I am currently renting Adobe Premiere Pro CS6 through the creative cloud.  What all would I have to do to switch to Adobe Premiere Pro CC.  Is there anyway to just switch from my current subscription with Adobe Premiere Pro CS6 to Adobe Premiere Pro CC.  Or would I have to buy a whole new subscription to upgrade to Adobe Premiere Pro CC?

    the acrobat dc installer will uninstall your acrobat pro xi.  you'll see a warning when you start the installation.
    i don't know if there's a migration issue but dc seemed to pickup my acrobat x signature and my recently opened pdfs.  here's more info, https://helpx.adobe.com/acrobat/faq.html
    i just watched a couple of videos about it and it looks very impressive.

  • Adobe bridge has stopped working windows 8

    I recently installed adobe bridge cs6 on a windows 8 computer and when the program launches and i browse to a folder with images I see "adobe bridge has stopped working" and the program crashes. Any Idea what I can do to solve this?

    I am having this same problem, but I am using windows 8.1  (64 bit) -  Toshiba Click 2 pro, 1920 x 1080 resolution.
    I just installed Design Standard CS6, everything said these would be compatible,
    http://helpx.adobe.com/x-productkb/global/windows-8-1-compatability.html
    https://www.microsoft.com/en-us/windows/compatibility/CompatCenter/ProductViewerWithDefaul tFilters?TempOsid=Windows%208.1&Locale=en-us&Architecture=X64&TextSearch=adobe%2Bdesign%2B standard%2Bcs6&Type=Both&CurrentPage=0&TotalPages=1&ShowCriteria=0&SortCriteria=Relevance& Compatibility=Unknown&LastRequested=14
    but I"m having problems with Bridge CS6, Acrobat X, Photoshop CS6 64-bit and Illustrator 64-bit.
    What to do?!

  • I have a user getting an error Adobe Acrobat has stopped working  how do I resolve this?

    Adobe Acrobat XI Pro
    This happens at a variety of times.  Sometimes while scanning sometimes while bookmarking sometimes while adding pages from a file.
    What I have done is made sure the program was up to date, a repair install, updated scanner drivers, replace the scanner with a different model, made sure the workstation was current with MS patches.  Any suggestions would be most welcome.
    Thank you,
    Brad

    Thanks for the reply.  Sorry I wasn't clear the version is XI standard.  And I did check for updates.  The program is current.  Still a few times a day the program will crash and my user will have to start over again on the document she is working on.  Very frustrating for her and me.
    The full error is:
    Adobe Acrobat has stopped working
    A problem caused the program to stop working correctly.  Windows will close the program and notify you if a solution is available.

  • Adobe Setup has stopped working

    "Adobe Setup has stopped working"
    Everytime I try to run Adobe installer or uninstaller the setup crashes!
    video example:
    http://www.screencast-o-matic.com/watch/cjXUiIntb

    I'm having a same problem with Windows 7 Ultimate 64-bit and with Adobe Creative Suite 5.
    I tried versions 4, 5.0 and 5.5 - with all same result. Older version 3 did still install still ok. Installation of CS4 or newer immediately halts to a "Adobe Setup had stopped working" error almost immediately after starting actual installation process.
    After uninstalling old CS3 version, installing CS5 or 5.5 went little more further but then crashed always when installing "Adobe Player for Embedding". Only Acrobat can be installed since it does apparently install "Adobe Playe for Embedding"
    After deleting folder "c:\program file(x86)\common files\adobe\installers" I was able to go even more further, then installation halted at "Adobe ExtendScript Toolkit CS5".
    I've tried full uninstall of Creative Suite, using Adobe Creative Suite Cleaner Tool, Ccleaner, CleanMyPC and disabling all services with msconfig - without any success.
    Finally I ended up doing Windows 7 Ultimate Update again, which removed the problem.
    "Adobe Setup has stopped working" -crash details are
      Problem Event Name:    BEX
      Application Name:    Setup.exe_Adobe Setup
      Application Version:    4.0.50.0
      Application Timestamp:    4d68ded0
      Fault Module Name:    ARKCmdFS.dll
      Fault Module Version:    4.0.50.0
      Fault Module Timestamp:    4d68dcf7
      Exception Offset:    0003b6ff
      Exception Code:    c0000409
      Exception Data:    00000000
      OS Version:    6.1.7601.2.1.0.256.1
      Locale ID:    2057
      Additional Information 1:    6d93
      Additional Information 2:    6d93d8ff327df09c2a70c0fb6a4a4100
      Additional Information 3:    b6b5
      Additional Information 4:    b6b5f2a1c3efe4dd2a2acac83bc90452

  • Adobe Encore has stopped working

    Hey a,, I'm a CC user but downloaded (as per Adobe's advice) the old (CS6) version of Premiere which comes with Encore CS6.  Uninstalled Premiere so i was left with just Encore, but it won't even start at all - I immediately get a 'Adobe Encore has stopped working' when starting up the programme.   Any thoughts, anyone?
    APPCRASH / Adobe Encore.exe / Version 6.0.2.4 / Fault Module MSVCR100.dll / 10.0.40219.325
    I'm running 64-bit Windows 7 with Service Pack 1.
    thanks,
    Geoff.

    This is not a common error. I suspect a missing/corrupt file, but do not know.
    I would un/reinstall. This time, even though it should not matter, leave Premiere CS6 installed, at least until all is working.
    I do not know what the recommendations are for using the uninstall cleaner when doing a limited uninstall like this for CC users.

Maybe you are looking for

  • Illustrator files in Dreamweaver

    Can you create a web page/templete inside Illustrator and import/open in Dreamweaver to use as the graphics for the web page you are creating in Dreamweaver?

  • Service Procurement Questions

    Hi Experts, I have some Questions about Service procurements, 1. What type of services like simple or complex are handled by SRM5.0 ??              a) In classic scenario              b) in ECS and if only simple services is possible what will be the

  • **Urgent ** Reports html problem

    Hi, I hava this problem: When I generate a report in client mode I see all fields correctly but in Web mode I see ************ in the same field, why? any idea?? tks

  • Mulitplexing redo log no use

    SQL> alter database add logfile   2  group 4 ( 'C:\oracle\oradata\orcl\logfilebackup\redo01.log') size 10m   3  / Database altered. SQL> shutdown Database closed. Database dismounted. ORACLE instance shut down.from dos prompt i delete the redo01.log

  • Accidentally trashed iPhoto Library - how to remake

    Hi, I have a user who accidentally trashed her iPhoto Library and emptied the bin. With the tool Photorec I am in the progress of finding all jpg on the disk system - it takes a lot of time and it is not finished yet. So far more that 85.000 files wi