Premiere Pro CS5 Performance Issues

Hi.  I have been using Premiere Pro CS5 5.0.3 for editing videos that I shoot for several years now.  I offload all the video files I shoot from a Canon XHA1 camera from a SanDisk compactflash card to a Drobo S Raid 0 array (all the drives in the Drobo are Seagate Barracuda 7200 rpm drives) that I have hooked up (via an eSATA cable).
This has worked well for me but I have been noticing that I am now getting more dropped frame errors both in the program and source monitors.  I started a new project yesterday:
General
Editing mode: DV NTSC
Timebase: 29.97fps
Video Settings
Frame size: 720h 480v (1.2121)
Frame rate: 29.97 frames/second
Pixel Aspect Ratio: D1/DV NTSC Widescreen 16:9 (1.2121)
Fields: Lower Field First
and when I imported the footage into Premiere Pro I started getting more dropped frames and sluggish playback as to render Premiere Pro very aggravating.  It is still usable but the situation is growing worse.  Here are my system settings that I dumped from Belarc:
Operating System
System Model
Windows 7 Professional (x64) Service Pack 1 (build 7601)
Install Language: English (United States)
System Locale: English (United States)
Installed: 4/1/2011 12:30:28 PM
Boot Mode: BIOS (Secure Boot not supported)
No details available
Processor a
Main Circuit Board b
3.20 gigahertz AMD Phenom II X4 955
512 kilobyte primary memory cache
2048 kilobyte secondary memory cache
6144 kilobyte tertiary memory cache
64-bit ready
Multi-core (4 total)
Not hyper-threaded
Board: ASUSTeK Computer INC. M4A79XTD EVO Rev X.0X
Serial Number: MT7001K65700722
Bus Clock: 200 megahertz
BIOS: American Megatrends Inc. 2102 06/17/2010
Drives
Memory Modules c,d
13096.83 Gigabytes Usable Hard Drive Capacity
10398.62 Gigabytes Hard Drive Free Space
HL-DT-ST BD-RE BH10LS30 ATA Device [Optical drive]
PLEXTOR DVDR PX-760A ATA Device [Optical drive]
Drobo 3rd Gen DRDR3- ATA Device [Hard drive] (8796.09 GB) -- drive 3, SMART Status: Healthy
Kingston FCR-HS219/1 USB Device [Hard drive] -- drive 4
Kingston FCR-HS219/1 USB Device [Hard drive] -- drive 7
Kingston FCR-HS219/1 USB Device [Hard drive] -- drive 5
Kingston FCR-HS219/1 USB Device [Hard drive] -- drive 6
Seagate FreeAgent GoFlex USB Device [Hard drive] (1000.20 GB) -- drive 8, s/n NA05WRQ4
ST31000528AS [Hard drive] (1000.20 GB) -- drive 1, s/n 6VP3PB7D, rev CC38, SMART Status: Healthy
ST32000542AS [Hard drive] (2000.40 GB) -- drive 2, s/n 5XW0A59J, rev CC34, SMART Status: Healthy
ST3300622AS [Hard drive] (300.07 GB) -- drive 0, s/n 4NF1TJ5M, rev 3.AAH, SMART Status: Healthy
12288 Megabytes Usable Installed Memory
Slot 'DIMM0' has 4096 MB (serial number SerNum00)
Slot 'DIMM1' has 4096 MB (serial number SerNum01)
Slot 'DIMM2' has 2048 MB (serial number SerNum02)
Slot 'DIMM3' has 2048 MB (serial number SerNum03)
Local Drive Volumes
c: (NTFS on drive 0) *
300.07 GB
158.49 GB free
d: (NTFS on drive 1)
1000.20 GB
771.85 GB free
f: (NTFS on drive 2)
2000.40 GB
1462.25 GB free
g: (NTFS on drive 8)
1000.20 GB
939.29 GB free
p: (NTFS on drive 3)
8795.96 GB
7066.74 GB free
* Operating System is installed on c:
Network Drives
None discovered
Users (mouse over user name for details)
Printers
local user accounts
last logon
Mark Mecca
10/22/2014 1:50:04 PM
(admin)
QBDataServiceUser21
10/22/2014 1:50:50 PM
local system accounts
Administrator
7/14/2009 1:08:59 AM
(admin)
Guest
never
HomeGroupUser$
never
  Marks a disabled account;    Marks a locked account
Amyuni Document Converter 2.50
on LPT1:
Epson ESC/P-R
on USB001
EPSON Stylus Photo RX580 Series
on USB001
HP LaserJet Professional P1102w
on USB004
Microsoft Shared Fax Driver
on SHRFAX:
Microsoft XPS Document Writer
on XPSPort:
StudioJet 50
on USB002
Controllers
Display
ATA Channel 0 [Controller] (3x)
ATA Channel 1 [Controller] (3x)
Standard Dual Channel PCI IDE Controller (3x)
NVIDIA GeForce GTX 285 [Display adapter]
LG W2340 [Monitor] (23.1"vis, s/n 001NDCRGL339, January 2010)
Samsung SyncMaster [Monitor] (20.2"vis, s/n BR20HCGL502449, May 2006)
Bus Adapters
Multimedia
Microsoft iSCSI Initiator
Standard Enhanced PCI to USB Host Controller (2x)
Standard OpenHCD USB Host Controller (5x)
Blackmagic Audio
Blackmagic DeckLink WDM Streaming
Blackmagic Driver
High Definition Audio Device
NVIDIA Virtual Audio Device (Wave Extensible) (WDM)
Virus Protection [Back to Top]
Group Policies
Norton AntiVirus Version 21.6.0.32
Norton Security Suite
None discovered
Communications
Other Devices
Microsoft ISATAP Adapter
↑ Realtek PCIe GBE Family Controller
primary
Auto IP Address:
192.168.1.104 / 24
Gateway:
192.168.1.1
Dhcp Server:
192.168.1.1
Physical Address:
E0:CB:4E:E5:E8:D3
Connection Speed:
100 Mbps
Teredo Tunneling Pseudo-Interface
Networking Dns Servers:
75.75.76.76
75.75.75.75
1394 OHCI Compliant Host Controller (Legacy)
HID-compliant consumer control device
HID-compliant device
USB Input Device (3x)
HID Keyboard Device
HID-compliant mouse
USB Composite Device
USB Mass Storage Device (2x)
USB Printing Support
USB Root Hub (7x)
Generic volume shadow copy
N:\
O:\
Q:\
R:\
My question is how do I trouble shoot this problem?  I suspect that my video card is getting old and needs to be replaced but I don't want to buy another one as yet (especially when I don't know if it will solve the problem).

Do the PPBM5 Benchmark and send the results to me by PM, in addition to sending the results to Bill as indicated. I'll have a look at what might be going on here.

Similar Messages

  • Dynamic Link from After Effects CC to Premiere Pro CC Performance Issues

    I just updated my After Effects and Premiere Pro to CC and since doing so I've found numerous performance issues.  One that is seriously hurting my workflow is the poor performance of the dynamic link with After Effects compositions into Premiere Pro.   In CS6, you could make a change to the AE composition, save it, click over to Premiere Pro and it would quickly update and you can play your timeline and preview your changes.  You could also move the clips around and add cross dissolves and watch the changes quickly in Premiere Pro CS6.  Now, since updating to CC, if you save the composition in AE and click over to Premiere Pro it won't update on its own.  Sometimes it just shows a single frame of the AE composition.  I found that if you right click and "Edit Original", go into AE and then click back over to Premiere Pro and it will finally update.   But if you make any changes to the placement of the AE composition on the timeline, or add a cross dissolve, fade, etc. it again won't play the AE composition any longer.  After you make any changes to the AE composition you have to right click and go to "Edit Original", go into AE, and then click back over to Premiere Pro.. Then it will finally update.
    iMac
    Quad Core 3.4GHz
    32G RAM
    OS X Mavericks

    Thanks Kevin.
    Unfortunately in my case the export doesn't solve the issue. The video only looks good while in the composition... I've tried exporting it in all the different formats with several codecs, but to no avail...
    You can check my own post in the After Effects forum: AE linked composition looks different in Premiere

  • Mac Pro 2013 and Premiere Pro - The performance issue that Adobe don't want us talking about!

    In May 2014 I bought a 2013 Mac Pro to help my business with the ever increasing demands video editing was placing on our systems.  I was so excited to see how the 12GB of power the AMD D700s would affect my workflow and ability to edit footage seamlessly without delays to the creative process.
    However, to my dismay pretty much since starting to work with the system I found that there was an issue with the GPUs, Mac OS and Adobe’s applications.  It was first reported by many other users in early 2014 and as yet know one from Adobe has really commented officially on the issue.
    Sadly it appears to still be present today and speaking with an Adobe rep confirmed this.  Trouble is no one is doing anything about it.  My hope is that, if you have watched this video and are experiencing the same issues then please let’s get the comments going, share and like the video and let’s get Adobe, Apple and AMD to pick up this with immediate haste! Thank you.
    Below is a video of the problem I have been experiencing.  It's a little long but I wanted to give a good account of the problem we are seeing so that someone can help! PLEASE, PLEASE, PLEASE help!
    Mac Pro 2013 and Premiere Pro GPU Issue - YouTube
    Thank you for your time and I'd love someone to help!

    Thanks for responding!  It's such a pain and I have been chatting to one of Adobe's senior consultants about this and still none the wiser.  I have sent my machine off to the retailer as it was still under warranty.  Nothing wrong with GPU apparently which is a relief although I kinda wish it had been that as it would have been an easier fix.  Adobe told me that working with H.264 is totally possible but if you have a complex sequence with multicam and nested video with effects applied then it will seriously hinder performance.  Sadly transcoding to ProRes doesn't seem to help either and they suggested not adding any effects to the nested clips, flattening out the multi cams etc and this has improved things a bit.  Sent a sequence to SpeedGrade the other day though and the machine had a fit.  FCPX though seems to be working great and has a few advantages over Premiere so I may be making a switch for this type of work until Adobe can sort out this issue.  I still feel that the application isn't fully making the most of the GPUs.  In fact, I found out that multicam is actually all still on the CPU and that they are trying to implement GPU handling of multicam soon.

  • Premiere Pro CS5 Playback and Performance Issues

    I upgraded (2) separate editing work stations to CS5 from CS4 about a month ago. I moved from 4 to 5 to try and get rid of some problems which both work stations were encountering.
    The problems since the upgrade are similiar: playback from timeline has intermittent audio drop out and video going to black during playback, (new one)-video locked up but audio kept playing-system hung and had to be rebooted.
    Also, when clicking around on the timeline or scrubbing the timeline, Premiere crashes.
    This type of performance on playout or timeline usage is consistent on both machines which have indentical setups and builds. None of this happens all the time but happens enough to causes problems with workflow. We edit on the work stations, dub files to playback system for air, and use a shared server to move files back and forth as needed but files are always stored locally instead of using straight from server.
    These machines are:
    Premiere Pro CS5.02
    OS  WIndows 7 Pro 64 bit
    12 GB Ram, DDR3-1333 (6-2GB modules)
    CPU Intel Xeon Quad Core [email protected] GHZ, 2 processors, 8 MB Cache
    500 GB SATA 2 hard drive, 7200 RPM, 32 MC (System Drive)...309 GB of space avail
    (3) 1 TB SATA 2 hard drives, 7200RPM, 32 MC (3 TB, RAID0 STorage) 2.16 TB of space avail
    Nvidia GE Force 9800 GT Graphics card, DUAL DVI, 1 GB
    REaltek High Def Audio, Drivers 6.0.1.5953
    (1) monitor in use
    output of system runs to ADVC-700 breakout box to feed playback system
    I have all of my software installed on C: (309 GB of 500 GB avail)
    I have all of my videos files stored on D: (Raid Storage with 2.16 TB of 3 TB avail)
    The only changes I've made since installing CS5 would be to change the auto save from 20 minutes to 60 minutes. Don't know if an auto save would cause an issue on playback as I've noted above.
    I'm not a computer whiz by any stretch of the imagination but I can follow directions if given for testing/eval.

    Do the PPBM5 Benchmark and send the results to me by PM, in addition to sending the results to Bill as indicated. I'll have a look at what might be going on here.

  • Unreliable Video performance in Premiere Pro CS5.5

    Hi there all ..Since rebuilding my PC to replace the original rotating OS disk with an SSD, I have been having all sorts of hassle with Premiere Pro CS5.5... in essence, video is often (but always) choppy although the frame counter advances smoothly... Audio is OK
    The issue that causes me the most angst is the demand for hi speed transfer... Why is this needed?  Here is the root of my lack of understanding:
    I can record 113 minutes of 1920 x 1080 imagery at 25fps on a single 32GB Secure Digital card.. this represents a transfer rate of less than less than 5MB per sec.. So why can't my external G-Speed 4-drive bay (using a pair of drives in RAID 0) push data into Premiere Pro fast enough over a single 3Gb e-sata link fast enough to prevent choppy video??
    Essentials of the system are:
    Asus PT6 SE Motherboard
    Intel i7 920 @ 2.97GHz
    24GB Ram
    NVidia GeForce GTX 580 Video Card (3GB Video RAM)
    OS resides on a 500GB Crucial SSD
    Project Data on a GSpeed 4-bay eSATA drive.  Drive 0 and 1 configured as RAID0 (Drives 2 and 3 are RAID 1 and act as one of two backup locations)
    I have run the PPBM 5.5 tests and have the results. As simple as they are, I do not know how to interpret them :-)
    "539","81","52","9"
    Your thoughts would be appreciated on what insight I can derive from the test results and second, why the heavy duty emphasis on Disk I/O performance when 5MB / sec gets you full HD...
    Cheers
    Steve

    Hi  there Jim
    Well, I guess “Disk I/O - and 539 is simply horrible” gets nicely to the point   The first task is to find out which one since I presume the number combines performance time of Video and scratch disks…
    No disk approaches 90% capacity.. so that is out.  I do have one drive that is showing signs of getting flaky though it is not one used by PP…  Dodgy driver?  Hmm could well be.. I have HD Tune Pro..I will run it again and see what it comes up with.
    I had an email from Harm echoing your thoughts and he also provided me with a link to follow up..
    Thanks for your insight I will let you know what I find..
    Cheers
    Steve
    (PS If I don’t get this done before Chrimble, let me offer you Season’s Greetings )

  • Premiere Pro CS5 never uses more than 15% of CPU, so, performs much slower than premiere 6.5!

    Hello.
    I'm doing wedding videos for quite a while. My hardware included DV500DVD card and premiere 6.5, CPU is Core 2 Duo E8400, 2GB of RAM, Windows XP SP1 (DV500 can't work with SP2 or SP3).
    The above mentioned system is quite old, and absolutely not usable for HD videos. So, I've decided to build another machine. The configuration is as follows:
    OS: Windows 7 Professional 64 bit.
    M/B: Asus LGA 1155, H67 chipset.
    CPU: Intel Core i7-2600K
    RAM: 4GB DDR3
    HDD: 2x 64GB SSD, 4 x 2TB SATA (RAID) (All HDDs connected to separate PCI-E controller, so intel chipset flaw is not an issue here)
    I've recently downloaded and installed the trial version of Premiere Pro CS5, to see, how it suits to my needs. And I'm very dissapointed. I've started premiere, selected DV-widescreen preset, inserted two static pictures on timeline, and did an alpha blend between them. Then put movie to export. Not only it took way too long time to render, but it only used single core, and cpu usage is only 15% ! Just for curiosity, I've installed premiere 6.5 on same system, and it did that task about 10 times faster!
    What is this, limitation of trial version, or just Premiere Pro CS5 can't be used with this modern CPU ?
    Thanks in advance,
    Alex

    First off 4GB of ram is really to low for CS5. CS5 is 64 bit for a reason and requires far more ram. 2nd, what video card are you using?
    As for the opteron system the other poster listed, you could get the lower end Intel platform and easily out perform that opteron system. A Geforce 450GTS video card would out perform that Quadro by 2 or 3 times and that card is barely over $100.
    No offence but you can't run CS5 on minimal or very old specifications and expect the same results as everyone else or older software. If you can't upgrade the hardware then I suggest staying with the previous version until you can. The MPE engine requires allot of resources to function especially ram and your lower spec or older system will just bottleneck the pipeline rather than speed things up.
    Eric
    ADK

  • Premiere Pro CS5.5 and H.264/AVC video import issues

    Hello!
    I'm on Windows 7 Ultimate x64 and using Premiere Pro CS5.5.
    I record HD videos using a Canon EOS 7D in .mov format. I don't have any issues importing these files to Premiere, but I do have problems with the convered equivalents. I'm currently using AVS Video Converter 7 to convert the original files to .AVI files.
    The main difference between the two versions (original and converted) is the bitrate and audio codec, but Premiere only imports audio when I drag the .avi file to it. What strikes me dumb is that a poor editor like Camtasia Studio has no problems reading the files (both the audio and video track), but Premiere does.
    I also have the MainConcept Codec Suite, but that doesn't help.
    Can someone please give me a better solution than telling me to convert the converted videos back to a format supported by Premiere? I would prefere jugling with codecs and make it work rather than spending time converting videos back and forth.
    Intel Core i7 920, 12GB RAM, nVidia GeForce GTX 295.
    Thank you!

    @Jim Simon
    I have 7D footage on my hard dive right now.  4.5 minutes takes up
    about 660MB.  Which is right in line with AVCHD running at 12 to 13 GB
    per hour.
    I don't know what kind of footage you got, but I download recordings from it daily and I think that entitles me to say I know better. Maybe what you've got isn't original 7D HD footage.
    As for the solution...what I'm saying is that the "best
    practice" IS the solution.  You're creating a problem by not following
    the best practice.  If you follow that best practice, you will stop
    creating the problem.
    I already have problems. To be more specific, I'm not looking for future advice, but for ways of solving the problems I currently have. Telling me what to do from now on won't help me import and use in Premiere the already compressed files.
    @banzemanga
    Well, nothing will be resolved by complaining about it.
    What you should be doing is to request this feature.
    I'm not complaining as much as I'm saying Premiere is really PRO.
    However, i am curious why MainConcept Codec Suite can't import your file.
    Have you tried using a different video container differnt than *.avi?
    Yes, I have tried a dozen, but to no avail.
    @shooternz
    Most people using Premiere want to maintain high quality...not throw it away by using converters.
    I'm using native files too, it's just that I don't keep them that way for years.
    Editing native is seen by most to be a huge PLUS!
    Yes, I would say CPU-wise.
    Later in the evening I have found what seems to be the best solution to my issue.
    AVS Video ReMaker and MainConcept can do wonders together when it comes to importing compressed files to Premiere PRO. AVS Video ReMaker's MP4 export almost instantly converts files with no quality loss and very close to the source file's size, and these MP4 files are recognized as native clips in Premiere (with stereo audio track and clean responsive video) thanks to MainConcept. It is excellent! The only downside is that the CPU gets more stressed (about 20-30% more of a Core i7 920), but the compressed video runs smooth (HD@50fps), needs no rendering and takes the same ammount of space as the source compressed file.

  • Microphone Issue using Adobe Premiere Pro CS5.5

    I have also posted this at the Adobe forums. I'm just hoping someone, somewhere can help.
    I am a recent convert from Final Cut to Adobe Premiere Pro CS5.5, mainly so I can start burning to blu-ray. I am finding the switch a frustrating experience. The latest issue I have is with audio recording. I have an external firewire mic set up that worked flawlessly with Final Cut for two years for recording commentary tracks. Yesterday, I tried recording a commentary track in Premiere Pro, and it worked fine for about an hour, at which point it suddenly stopped. Now I can only reocrd about 6 seconds of audio before it stops recording, and repeated attempts result in a "serious error" and Premiere crashing.
    I have searched everywhere and tried everything I can think of. Restarted Premiere. Uninstalled/reinstalled premiere. Shut down/unplugged/replugged in C-1 microphone. Updated software. Restarted iMac. Nothing works. I am out of things to try, and hoping someone here might have a suggestion. I have tried using the iMac's internal microphone just as a test (since the quality of the recording would be unusuable for my purposes) and Premiere won't even use that for the six seconds it will the C-1.
    Thanks in advance for any advice.

    So, just in case anyone else is wondering, we never did solve this issue. However, we upgraded Soundbooth to Audition, and were able to move the project there and finish the commentary track. So, that's a workaround, anyway. (A workaround that did not work in Soundbooth).

  • Premiere pro cs5 : audio and video sync issue with .aiff file format

    I am using premiere pro cs5 on MAC and facing issue with audio and video sync  using .AIFF file format for audio unable to make it work.
    Is there any solution to this issue or any work around?
    Thanks in advance.
    Vinay

    Hi,
    hmmm, well that settles that...
    Here's a link to info about an open source free program to convert....for mac
    http://www.ehow.com/how_5072563_convert-files-wav-files-freeware.html
    Good luck
    Rod

  • Premiere Pro CS5.5 -very strange issue with the color tones and Preview-

    I deal with a very strange and not usual problem in Premiere Pro CS5.5 (also the version CS5). What I try to do is just a simple color correction. The problem occurs when I try to use Three Way Color Corrector but it happens with Fast Color Corrector also.
    When applying the Three-Way Color Correction and without changing anything else (just applying), can be seen in the preview of the soft how sudden changes in color tones. For example, the gray tone becomes a little more green, but also can be seen very easy a change in the other color tones too. In fact even RGB Parade show the same thing. This is very, very strange and unacceptable and saw that it happens when trying to use Colorista II too.
    I tried the same thing in Sony Vegas Pro 11 and I downloaded the trial version of Edius 6 to convince me if the same thing happens. Not! In Sony Vegas and Edius everything is working correctly, I have not experienced these problems in the preview's of this 2 others softs.
    This issue is very annoying because every possible color correction is based on what we see in the preview and if in this preview the tones are seen altered realize that can not make a decent color correction. So what happens here?!? I uploaded a small video demonstration to see very clearly about what I'm talking. You can see in the next link: http://vimeo.com/35317616

    Yes Jim, you're right. No changes in the scopes when one just apply RGB Curves, Fast Color Corrector, RGB Color Corrector  or the Three way Color Corrector (last three thanks to the new update 6.03). I already wrote that Adobe team has been able to fix this bug for some of the tools/effects.
    But Brightness&Contrast? Change Color? Color Balance? Levels? MBLooks? Twixtor? Colorista II? Does it seem normally that all scopes or just one of them jump when you just apply one of these effects/tools? Not to say that in some situations even the tones change (especially in shadows&midtones).
    You say this is something "very minimal". I say it is not so. I don't find normally to make a very detalied CC with Three way Color Corrector and then when applying Colorista/MBLooks, for example, the scopes jump and inclusively some tones may be influenced. And I left clear examples in this topic where you can see that this is possible. I don't know if this is "very minimal" or not, but is really so impossible to edit in Premiere without this "very minimal" issue?!? How can it be possible in other softs (Edius, Media Composer, Vegas Pro) and in Premiere not?!?
    One more thing: many of us use intermediate codecs in the editing process. Do you find normally that a AVCHD video have the lumninance at approximately 110IRE, to export it directly to Cineform and then import it in Premiere, and the waveform shows the luminance at 100IRE?!? How is this possible?!? So the AVCHD video have a 110IRE luminance, you convert this video to Cineform without changing anything, and then this Cineform video have the luminance at 100IRE?!? And anyone can verify this example.
    So, how can one trust in this soft?!?

  • Why do Encore CS5 and Premiere Pro CS5 have intermittant Sync issues?

    I am noticing that Encore CS5 is "buggy" regarding sync issues with material edited by Womble and Corel Video Studio and I am guessing other programs as well?
    In high definition I take AVCHD and  edit in Corel Video Studio.  If I leave the project as one single 42 minute segment and import this asset into Encore CS5, more often than not there are bad sync issues.  To get around this I have to divide the 42 minute project into approximately 6 smaller ones- Each smaller asset ends where I had done the editing.  Encore does not have any problems now with these 6 smaller assets.
    In standard definition I edit in Womble and export as a MPEG2 Program.  Sometimes Encore has a problem with the asset sync and sometimes it does not.  (I am guessing about 20% of my assets end up with a problem).  The same asset if brought into TMP or brought back into Womble does not have any sync issue.  If brought into Premiere Pro CS5 it will exhibit the same behavior as Encore- If Encore has a sync problem, so will Premiere Pro.  So to get around this I then have to go back to the original womble file and break it up into smaller pieces, at every edit point I cut and export the smaller file just after the end of the transition I applied.  With a 6 hour project I may end up with dozens of small files to get around this problem- not very efficient.
    Any ideas how to fix this or why Encore is so buggy?  Would moving the original assets around in Womble- example taking something that was at the end of the timeline and then moving it to the beginning cause these issues for Encore?   Or is there some other cause?
    Encore CS5
    Premiere Pro CS5
    Windows 7 64 BIT
    Quad core
    2.4 GHZ clock speed
    6GB memory
    150 GB free space on drive
    NVIDIA GEFORCE 8500 card

    I've used VideoReDo in the past, which I believe has some similar strategies to Womble.  I found when I tested streams, that there were often problems in the source streams, and that the fix was not 100 percent.
    You may also find such files that are not 100 percent the same length video to audio.
    In any event, the possibility other than Encore being buggy is that the files you are bringing in have problems when Encore tries to validate them.  I'm not saying Encore doesn't have its problems, but clean mpeg files do not have sync issues ordinarily.
    For some scenarios, I like your workflow (edit mpeg files in a frame accurate mpeg editor that is not retranscoding the whole file), but the results are often not consistent.
    You don't say, and I would certainly look at, the nature of the audio stream you are using.  I can not tell you what the problems are, but some streams just do not edit well, even though they may play back okay in some players, but still have issues in Encore and/or Premiere.

  • Audio Issues Premiere Pro CS5.5

    Hi All!
    New here...
    I'm using Premiere Pro CS5.5 on a Mac Pro, running Lion. Had no issues with it at all until now.
    Issue:
    For some reason, when I'm looking at footage in the source window the audio doesn't play. However if I leave it for a few minutes it 'compiles', the best way I can think of describing it as is buffering. but if I skip forward a substantial amount of time, say 3-5minutes the audio fails. I also have a slight problem with the video footage stuttering when viewing in the source window.
    Looking back at previous edits that I've done they all work fine, its only effecting new edits.
    I've trawled the net looking for answers, followed all the hints I've found from clearing the Media Cache database to reinstalling the entire collection to changing the audio hardware output
    However nothing works.
    Any suggestions?
    Cheers,
    Stu

    They're the same as I"ve always used.
    However, the problem seems to have sorted itself now? All I can think it is, is that Premiere is having to maybe convert the audio codecs?
    It was just a bit weird that it suddenly started happening.
    But as per your request, I think this is the right info:
    Type: QuickTime Movie
    File Size: 3.1 GB
    Image Size: 720 x 576
    Frame Rate: 25.00
    Source Audio Format: 48000 Hz - 16 bit - Stereo
    Project Audio Format: 48000 Hz - 32 bit floating point - Stereo
    Total Duration: 00:14:24:05
    Average Data Rate: 3.6 MB / second
    Pixel Aspect Ratio: 1.4587
    Thanks for the help

  • Premiere Pro CS5.0.4 -Will not play any video- reinstall didn't help

    here's my system info -
    Model: MacPro5,1, BootROM MP51.007F.B03, 4 processors, Quad-Core Intel Xeon, 3.2 GHz, 16 GB, SMC 1.39f11
    Graphics: ATI Radeon HD 5870, ATI Radeon HD 5870, PCIe, 1024 MB
       ----------------I only use one monitor, 1920x1200, 32bit color depth
       ------------------No Capture Card, No Sound Card or I/O box
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8E), Broadcom BCM43xx 1.0
    Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports
    Serial ATA Device: HL-DT-ST DVD-RW GH61N
    Serial ATA Device: TSSTcorp CDDVDW SH-222AL
    Serial ATA Device: Hitachi HDS722020ALA330, 1.82 TB
      ----------  This  2tb Hitachi is my data drive -  there are 600GB free (33%)
    Serial ATA Device: OWC Mercury Extreme Pro SSD, 223.57 GB
       ---------This 250gb SSD drive is my system/application drive - 120GB free (50%)
    Serial ATA Device: OWC Mercury Extreme Pro SSD, 111.79 GB
    ------------this 125GB SSD  I use as a project-specific drive to serve up video very quickly when i'm generating Video material using the software VDMX
    USB Device: Keyboard Hub, 0x05ac  (Apple Inc.), 0x1006, 0xfd300000 / 2
    USB Device: Apple Keyboard, 0x05ac  (Apple Inc.), 0x0220, 0xfd320000 / 3
    USB Device: BRCM2046 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0x5a100000 / 2
    USB Device: Bluetooth USB Host Controller, 0x05ac  (Apple Inc.), 0x8215, 0x5a110000 / 3
    FireWire Device: built-in_hub, Up to 800 Mb/sec
      i've been using Premiere Pro for about a year and a half with no trouble, no crashes that i can remember.   I updated to 5.0.4 when it came out and experienced no problems.
    I have not made any changes to my system (drivers, programs, etc.) since the last time i worked with Premiere Pro with no trouble.  The only  difference is that i generated approx. 52GB of new video files (mov. uncompressed 32bit 640x480 resolution) that i was beginning to edit in to a music video.
    My current problem is:: there is absolutely no playback of video in 5.0.4.   not in the tiny project window preview,  not in the source preview, and not in the timeline/canvas window.   when i push PLAY, the button turns into a square STOP button, but nothing happens.   this is independent of project or file type.  The project i was working on when playback stopped is using uncompressed 640x480 32bit Quicktime files and one 44khz/16bit .AIFF file.   as a quick doublecheck, I just added a 640x480 Apple Intermediate Codec file and it also will not play back.   I opened older projects and none of them will playback.
    My problem started while i was working on a project.  I was working on the project for probably an hour and a half with no trouble.  Then it seemed to get a bit sluggish and i could hear the HD churning a little more.   After rendering out a short section (just under 10 seconds), PPro did not play back the just rendered (now greenline) section.  Immediate playback of rendered material was the default behavior, and this was the first time ever that the just rendered section did not play back.   I then discovered that no video would play back at all--in any of the windows.   I can scrub through all the video without any trouble--all the frames are there.  
    I shut down PPro, & restarted.  No change.   I restarted my computer.  No change. 
    Realizing that the problem was likely related to a lack of space on my data drive,  i deleted approx. 500GB of files off my 2 TB drive, leaving just under a 1/3 of it free.  i checked the drive for errors, and defragmented it.  Premiere Pro still wouldn't play any file from any project.
    The files are fine, they will playback anywhere else (several different file types involved in different projects).  The files are compatible with Premiere Pro (uncompressed VGA resolution Quicktime .mov), i was editing on the timeline with them for hours before all video playback stopped.   All other Adobe programs  (After Effects, Photoshop work fine).
    I tried to find an answer/solution on these forums, unsuccessfully.   After uninstalling PPro and reinstall (did not help), and entire Suite uninstall, Adobe Clean, and reinstall,  neither version 5.0.0 or 5.0.4 will play video --the no playback problem has persisted.
    I was running out of HD space --i had less room than i thought -- down to about 7% of free space, a bone-headed move on my part.  I'm not  surprised that playback performance got compromised due to lack of space.   But i'm shocked that the problem is persisting.   Fortunately, i had just backed up my entire system the day before.  (i've backed up many times before and this never affected PPro performance)
    i tried to "CLEAN" the media cache for the sequence but it had no effect  (in searching the forums, i saw somebody else have their 'crashing Premiere Pro' problem solved by hitting this button).  I just took a look in the user/application support/adobe/common/5.0 to look at the "Media Cache" folder and the "Media Cache Files" folder.   Neither of them are empty, even after hitting the CLEAN cache button in the main preferences 'Media' settings window.   I don't know if this is the correct behavior or not.   (i'd expect a "clean" command to empty the folder, but i'm not the programmer)
    This does not appear to be the ATI/5.0 problem that so many Mac users suffered (i was lucky to never have that problem).    Again, i've never had any problems with Premiere Pro over the last year and a half, until working on this latest project with the Hard Drive very low on space.   I'm 99.9% positive that's at the heart of the issue.
    I don't understand why a clean reinstall did not help in this regard.  The problem is clearly PPro specific.   I found one topic in the forum where someone else experienced this same "no video playback" problem, but there was never follow-up from the user saying whether or not his problem was solved (or what was done to correct the problem).
    I'd love to get some help--- seems to be a very rare issue, but right now, i can do no video editing.  btw,  i started a new project as well and imported a .mov file -- same problem, no video playback.
    the weird thing is that i can actually still edit video.  i just rearranged my timeline assets and rendered out a minute-long quicktime (Apple Intermediate Codec) .mov and it looks and plays as it should.    This is really weird.  I'm baffled -- there must be some way to fix this.   I don't want to have to go back to Final Cut,  certainly not when i've already paid for Create Suite 5 Production Premium and EVERYTHING works except for video playback in PrPro.
    thanks in advance for your help
    Message was edited by: magneticjak
    Message was edited by: magneticjak

    hello.   hey, thanks very much for writing back.  i got some good info with a search or two.  (info about what regedit is and what corresponds to it in OS X -- regedit allows you to edit "preference" keys for individual programs,  OSX's equivalent for these keys are the .plists in User & System: Preferences and Application Support)
    what i ended up doing was uninstalling Premiere Pro (not the suite, just PPro).   Then i deleted a few preference files:
    from User /Preferences/Adobe:
    com.adobe.AdobePremierePro.plist
    com.Adobe.Premiere Pro.5.0.plist
    and from System Preferences:
    the file:  Adobe Premiere Pro Prefs
    and..
    /.../Premiere Pro/5.0/...
    AMEPrefs.xml     (i noticed that there's also a preference file in Media Encoder's own folder so i didn't sweat this one)
    Debug Database.txt
    Placeholder Preset.epr
    PostEncodeCmds.pref
    PresetCache.xml
    Trace Database.txt
    NOTE:
    of course i don't know if deleting any files beyond the 2 .plist files in User Prefs was necessary, but...  it seems to have worked.
    I then reinstalled Premiere Pro CS5, and fired up an old project and i've got playback of HD and DV files, and snappy editing and rendering,  so hopefully i'm good to go.   I'm just going to stick with v5.0.0 because i actually don't remember ever having any trouble with it, and i don't remember v5.0.4 adding anything i was 'missing' or 'needed'
    hopefully, this thread will be useful for any future folks that run into trouble - and it's got a solution for both Windows and OS X
    happy editing,
    peace

  • Why does my entire computer freeze while opening or using After Effects or Premiere Pro CS5?

    Just built a computer to meet all requirements for Adobe, Autodesk 3ds Max, and UDK, for school.
    Specs;
    Motherboard - ASRock X79 Extreme 4-M, Socket 2011 - Micro ATX - 4 DDR3 1600/1333/1066/800 - 3 PCI-E 3.0 x 16 - 7.1 CH HD Audio - PCIE GLAN - 3 SATA3 - eSATA3 - 4 SATA2 - 4 USB 3.0 - 10 USB 2.0
    Processor - Intel Core i7 Processor - i7-3820 LGA 2011
    Processor fan - Intel Thermal Solution RTS2011 AC
    RAM - Ballistix by Crucial - 2x  8GB Tactical PC3 - 12800 CL8 1.5 VW/XMP = 16GB RAM
    SSD - Crucial M4 SSD 128GB - Comptatibility with 6Gb/s & backward compatible with SATA 3Gb/s
    HDD - Seagate Barracuda 1TB - 7200 RPM up to 32mb cache
    Power Supply - Cooler Master Extreme Power Plus 700W
    Graphics Card - EVGA - NVIDIA GeForce GTX480 - DirectX11 - CUDA - OpenCL Support - PhysX Technology - OpenGL 4.1 (so says the box it came in; but if I'm not mistaken I think the command prompt had shown OpenGL 3 or 3.2)
    Disc Driver - LG DVD/CD RW... It is an OEM, Windows claims it is updated.
    I use an external component - USB Microsoft Wireless Mouse & Keyboard 2000.
    I have, as far as software goes...
    Windows 7 64-bit SP1
    Adobe Creative Suite 5, student version or what have you.
         - I do have several plugins installed as well for After Effects only.
    Autodesk 3ds Max 2012
         -I have several maxscripts as well as a couple plugins for 3ds Max.
    UDK 2-2012 & 3-2012
    NVIDIA PhysX Lab 1.1
    NVIDIA Texture Tools 2
    NVIDIA plugin for Photoshop
    xNormal
    ConTEXT
    UnCodeX
    Quicktime
    AVG Free
    Malwarebytes
    7-Zip
    Java
    Sculptris
    As for anything else giving me issues I haven't noticed anything besides a previous Graphics Card wasn't supported very well at all with 3ds Max, it would freeze while using the material editor which was fixed with replacing a GTX550 ti with a more compatible GTX480. Thought maybe the upgrade would also solve the fact that almost everytime I go to start up and/or use After Effects or Premiere Pro CS5 my whole system freezes. Whether or not I'm doing anything, it occasionally happened during "Scrubbing" the timeline, but also during the splash load up screen. Would take the time to wait for several minutes but nothing would change. Hard reboot was needed. After countless hours of searching online I stumbled upon what is called an "Unlock" for Premiere Pro/After Effects to allow accelerated GPU and CUDA cores. Simple procedure, seems as if things go faster... When it is working. But still, I encounter freezes on my entire system. It isn't a crash back to Windows or anytihng. Just a complete freeze on the entire system. I have not extensively used other Adobe programs besides Photoshop quite briefly just so I could open menus and force a freeze within 5 minutes and noticed nothing wrong. Which in AE & PP just running through any of the menu windows can quickly cause a sudden freeze.
    note* I have alternated shutting off and turning on OpenGL as well as multiprocessing. Doesn't matter, it really doesn't seem to change much of anything.
    Alas, I am absolutely sure, after checking and re-checking 80+ hours over the past 2 weeks that yes, everything is updated as far as each individual program, software or hardware will allow me to update them. I have reinstalled Windows as well as each program up to 3 times, and 1 system (restore?) I had Windows dump everything, started from scratch, backed up nothing. To reinstall everything from scratch, while not installed several "Utilities" or software components from stuff like the Motherboard and its XFAST USB/LAN or whatever, thinking maybe it was cluttering up anything.
    Please, if anyone has any ideas upon this and could give me advice, whether you notice any other incompatibilities or anything. Any and all advice would be greatly appreciated. Thank you.
    note* I do not have a wired Keyboard or mouse to disable the USB plugin and attempt that route.. at least not yet, its on my list of things to do. Also, I did run Memtest86+ during a boot and it claims that everything there had passed 100%. I am not "overclocking" anything either. I just wanted something I could work smoothly on, that would have decent rendering capabilities. I used to use my girls' laptop which was an HP with 3GB RAM and never experienced crashes or freezes and I could use AE, PPro, 3ds Max with some lag but not any issues. Rendering took forever on it, but I usually avoided that 'cuz it would start heating up pretty fierce. Saved my rendering for school computers where I could. But either way, now I have this expensive piece and it is getting frustrating that I cannot work on it.
    note* Also, incase it does help, I have Windows as well as any major components installed onto the C: drive (aka SSD for my system) while all my secondary software, such as Adobe, Autodesk, etc. are all installed directly to my D: drive (or HDD) And everything is set up to go through Windows Firewall as well.

    Thanks all. I have just tried a few things, installing them onto the C drive as you all specified as not being one of them. I can understand it, but at the same time i have a classmate who has their software on a seperate drive and it runs smoothe. I'm on my second GPU in 2 weeks, unless I have terrible luck it seems doubtful being that I can run games and a majority of the software no problem. Through further testing around with a corded mouse and keyboard I've noticed the following...
    The computer freezes entirely only when I'm performing a "scrubbing" action or using a mouse. Left clicking, scrolling, or moving it around. Otherwise if I do not use the mouse and I make all my actions, such as "scrubbing" in AE via "Page Up & Down" keys, there's no freeze and it preloads the preview no problem.
    "Scrubbing" does not load a preview (the green bar doesn't load at all while scrubbing). But, also noticed no matter how smoothe everything is running in 3ds Max as well as PPro, once I start performing a "scrubbing" action with whatever timeline I use, it will definately freeze my whole computer, Windows and all. Hard reboot is neeed.
    With having gone through 2 GPU's, done a full memtest via Windows 7 and Memtest86+, there seems to be no issue with my memory or GPU. Like I said, I've run UDK without an issue. Whether the editor or game. The USB doesn't seem like it's the cause, I've used both wireless as well as wired keyboards/mouse. Still freezes, but now only when using a mouse to "Scrub".
    Is it possible my motherboard could be incompatible somewhere? I mean, really.. everything is brand new but 2 weeks of troubleshooting.
    And I do plan on trying to run my software off the C drive, I just wanted to make sure it wasn't something else, like I said, I've seen and used a computer where it all runs off the D drive and it runs perfectly, actually better on his computer than off the C drive at my schools. So if it is an issue would it lie within the fact that I'm using an Nvidia GPU? Considering my classmate is using a AMD/ATI Radeon or something like that.
    Again, to those who replied, your shared knowledge is greatly appreciated, thank you.

  • Problems with Premiere Pro CS5

    Everyone seems to be getting replies to all questions around here so i hope someone can help me out.
    My premiere pro CS5 has decided to act up for the past three weeks: everytime i open an old project, it loads up, opens the project window and timeline, feels like it's all good, but then the spinning wheel appears and all fans go out of control on my macpro, and this process can go on for hours until my only option is to force quit the program, SADLY...
    It's almost as if it's trying to conform all items in the project panel, but it mentions "all media loaded", and there are no dinamic link files to find.
    There are two projects i'm constantly getting back to: one is a 720P poject which contains two timelines, a 30 min one which only has music now, and a 5min timeline with music, go pro footage and rendered HD animations from AE, all at 720P. Opening this project can take up to 40 min where i'm staring at a spinning wheel and hoping for the fans to not explode, that was not the case three weeks ago; I could close everything, shut down for the night and get back to it the next day.
    Second project is a holiday video of Asia which goes for one hour and fifteen min, but it was all shot in 07 with an old Sony DV on standard def of course. Opening this project used to be smooth, even though i often moved things around and had to find them again. But now i want to rework on its sound, noise reduction anf create a nice DVD for my family, but I cannot open the project without having to wait for HOURS, and HOURS and HOURS - the longest being three hours and the spinning wheel was still going and the fans were louder than a lawn mower....
    This never used to happen before and it is worrying me as I started editing a short film in 1080P, so far i can open it nicely, but it may turn into a mess like the other two projects.
    The two projects used to have dinamic link files as i always had after effects and Encore working along PPRO to avoid rendering. At first, i though ADL was the problem for such a slow bootup, so i got rid of every ADL files and rendered instead, which consequently helped me in the process. BUT NOW, it is impossible to open them without a long and frustrating wait.
    If i start a new project, everything is fine and will reopen smoothly - what are your thoughts on the matter guys??? Can a project be too heavy and requires 4 hours to load?...
    I have a quad core MaPro with 32gb of RAM, so this should render and locate files lightning FAST....
    I already reinstalled the whole suit but the problem still happens, i'm thinking about a complete format and reinstalling eveything from scratch...
    thanks in advance for your suggestions.

    Try these steps. Something is definately wrong with your loading times.
    1. Delete PrP preferences (Option - Shift when booting up PrP)
    2. Clean Media caches (Preferences Menu/Media)
    3. Delete preview files
    You dont mention where and on what system your media files are stored. For best performance a raid array is desirable.
    4. Make new sequence and copy timeline from old to new.Do this if the above stuff doesn't help.
    5. Upgrade to 5.5 where a lot of issues has been resolved.

Maybe you are looking for