Premiere Pro CS5 playback HD keeps stopping

Hi,
A newbie here,
Just putting together an HD edit (1920 x 1080) with an imported TGA sequence and quicktimes and when ever I try and play them on the timeline it plays for about 10frms - 3secs and then stops. I've seen several threads with similar issues but nothing seems to resolve it.
This is my set up:
Processor: Intel(R) Core i7 CPU 880 @ 3.07GHz
RAM: 16Gb
OS: W7 64-bit
Runing PPro CS5 as administrator
Video playback and rendering using Mercury Playback GPU
Preferences (memory): Memory
Video card: Blackmagic Decklink HD 3D Extreme
Any ideas, suggestion, thoughts would be most welcome!
Cheers

Hi Todd,
Some different results happening now, I've noticed that in the Playback Settings for Blackmagic that if I check "Turn Off Dropped Frame Warning" the video plays continously but lags behind or plays slowly compared to the audio?
Any ideas please!!?
Cheers
Dave

Similar Messages

Mac book pro (late 2013) has a lag when sculpting and rotating models in Zbrush only when using my Wacom-capture tablet (if I use a mouse or trackpad its fine no lag). Also Premiere Pro CS5, playback is almost like watching footage in slow motion.

Mac book pro (late 2013) has a lag when sculpting and rotating models in Zbrush, but only when using my Wacom-capture tablet (if I use a mouse or trackpad its fine no lag).
Also Premiere Pro CS5 playback is almost like watching footage in slow motion, Premiere Pro is installed on the main drive but the footage is on an external drive connected with USB 2.
I'm wondering if it is just a problem with the Mac USB drivers maybe not supporting USB 2 ? (Because I have also installed Window 7 on this same MacBookPro and tested the same software "Zbrush and Premiere Pro" And they both work perfectly on the Bootcamp Windows 7 install, and so its using the same hardware so it has to be the drivers right ?)
Any help would be great, Thanks
Darius

Mac book pro (late 2013) has a lag when sculpting and rotating models in Zbrush, but only when using my Wacom-capture tablet (if I use a mouse or trackpad its fine no lag).
Also Premiere Pro CS5 playback is almost like watching footage in slow motion, Premiere Pro is installed on the main drive but the footage is on an external drive connected with USB 2.
I'm wondering if it is just a problem with the Mac USB drivers maybe not supporting USB 2 ? (Because I have also installed Window 7 on this same MacBookPro and tested the same software "Zbrush and Premiere Pro" And they both work perfectly on the Bootcamp Windows 7 install, and so its using the same hardware so it has to be the drivers right ?)
Any help would be great, Thanks
Darius

Premiere Pro CS5 Playback and Performance Issues

I upgraded (2) separate editing work stations to CS5 from CS4 about a month ago. I moved from 4 to 5 to try and get rid of some problems which both work stations were encountering.
The problems since the upgrade are similiar: playback from timeline has intermittent audio drop out and video going to black during playback, (new one)-video locked up but audio kept playing-system hung and had to be rebooted.
Also, when clicking around on the timeline or scrubbing the timeline, Premiere crashes.
This type of performance on playout or timeline usage is consistent on both machines which have indentical setups and builds. None of this happens all the time but happens enough to causes problems with workflow. We edit on the work stations, dub files to playback system for air, and use a shared server to move files back and forth as needed but files are always stored locally instead of using straight from server.
These machines are:
Premiere Pro CS5.02
OS WIndows 7 Pro 64 bit
12 GB Ram, DDR3-1333 (6-2GB modules)
CPU Intel Xeon Quad Core [email protected] GHZ, 2 processors, 8 MB Cache
500 GB SATA 2 hard drive, 7200 RPM, 32 MC (System Drive)...309 GB of space avail
(3) 1 TB SATA 2 hard drives, 7200RPM, 32 MC (3 TB, RAID0 STorage) 2.16 TB of space avail
Nvidia GE Force 9800 GT Graphics card, DUAL DVI, 1 GB
REaltek High Def Audio, Drivers 6.0.1.5953
(1) monitor in use
output of system runs to ADVC-700 breakout box to feed playback system
I have all of my software installed on C: (309 GB of 500 GB avail)
I have all of my videos files stored on D: (Raid Storage with 2.16 TB of 3 TB avail)
The only changes I've made since installing CS5 would be to change the auto save from 20 minutes to 60 minutes. Don't know if an auto save would cause an issue on playback as I've noted above.
I'm not a computer whiz by any stretch of the imagination but I can follow directions if given for testing/eval.

Do the PPBM5 Benchmark and send the results to me by PM, in addition to sending the results to Bill as indicated. I'll have a look at what might be going on here.

Premiere Pro CS5 playback stops with Canon DSLR footage

I am using Canon DSLR footage (5D and 1D). When I import the footage for the first time everything works OK. If I save, close and reopen the project without doing anyother activity on my PC everything continues to work OK.
My problem is that after I close the project and start doing other activity on the PC e.g. using Photoshop, Dreamweaver, Flash etc and not necessarily all of them, and then reopen Premiere Pro I then start to get a problem with playback stopping on the timeline after about 5-10 seconds.
What I have found is that if I import a fresh Canon DSLR file from the camera then everything starts working fine again until I start using other programs.
There must be something on my PC that is causing a conflict but I can't work out what it is.
Are there any known issues that might help me solve this problem.
My PC is running Windows 7 Pro, 64 bit. I have two x 2.66Ghz quad core processors (NOT hyperthreading), 12 GB RAM, Nvidia FX 4800 graphics card.
Any help would be appreciated.

I have finally resolved this problem and it is several weeks since the "fix" with no repeat of the problem.
I uninstalled Nero from my system and straight away the problem resolved.
I noticed that prior to removing Nero that it was taking priority over Quicktime which, I think, was causing the conflict with codec for the Canon DSLR files in Premier.
It has now been 4 weeks since I removed Nero and there has been no sign of the problem of the video footage stopping in playback on the timeline.

Premiere Pro CS5.5 Playback problem (when mtulti tasking) (Mac)

Hi,
I have this very weird problem with preimiere pro CS5.5. I've only experienced this today and I've already restarted my mac a number of times and the problem still persists.
Basically, I start up premiere then work on a project, I can do playback no problem, I scrub through the timeline there is audio working, I press the spacebar, the clips play no problems
HOWEVER as soon as I switch (cmd-tab) to let's say Firefox or just even leave premiere for another window. Playback stops working, pressing spacebar won't do anything also even clicking the play button on premiere won't work. I would need to start premiere all over again. The program doesn't hang but te playback just stops working, when I scrub through the timeline, the video moves but there is no audio.
I hope someone can shed light over my problem thanks.
I have never encountered this problem for over a year ever since working on premiere pro CS5/ CS5.5
I'm on a iMac 21.5 inch late 2010.

I just had a similar issue (Mac OS 10.7.3) Premiere Pro CS 5.5.2 was getting very unstable, seemed like it was very sluggish. When I switched to another app, then back to Premiere, pressing Play or spacebar didn't do anything. However if I waited a long time, like a minute, it came back to live. I'm not sure what is going on with my Premiere Pro these days, but it seems like it's gettings slower for me. One thing I do is to use Cocktail to clean the system caches, the reboot, and it seems this temporarily helps Premiere Pro, but after a time it gets boggy again.
Any advice on what to 'clear' to get PPro in an optimized state? I have a relatively older Mac Pro, 8 core but with 24GB of ram and nVidia 4000. It might be my imagination but it seemed 5.0 and 10.6 was faster and more stable than this, but who knows. Any advice is appreciated.

Computer Freezes during Playback, Render and Scrubbing in Premiere Pro CS5.5

CPU - Intel i7 980 3.33GHz
RAM - 12GB (6 x 2GB) Corsair XMS3 DDR3 1600
PSU - 850watt Corsair
Graphics Card - NVIDIA GeForce GTX 570
C: Drive - 600GB Velociraptor (with only program files stored on the drive)
OS - Windows Ultimate 7, 64-bit, Service Pack 1 (up to date)
Adobe Creative Suite 5.5 Production Premium (with all updates)
My problem occurs only in Premiere Pro CS5.5 and not with any other Adobe programs, including After Effects. Playback, scrubbing, or rendering in my Premiere Pro timeline causes the computer to freeze. When it freezes I cannot move the mouse, I cannot use the keyboard, there is no automatic shutdown, and there is no BSOD. The computer just freezes, forever, and needs to be shutdown manually.
This problem began a few weeks ago, only happening occassionaly. Recently the problem has escalated to the point that I cannot use Premiere Pro CS5.5 for more than 30 seconds before it freezes.
I have several different Premiere Pro projects saved to a 1TB WD Black Caviar HDD. In some of the projects I am using Cineform converted .mov files and in others I am using the raw(compressed) footage directly from a Canon DSLR. This dedicated harddrive has 60% free space.
Mercury PLayback Acceleration is enabled, and I have been successfully using Premiere and the rest of the creative suite intensively since October 2011 with absolutely NO problems. I cannot remember the system ever crashing once during this time period, until now, which is remarkable. All software on my computer is legitimate, and there are no third party codecs installed.
What can I do to fix this problem? All help is extremely appreciated. THANK-YOU!
Drew Norton

Thank you, Harm I will do this. In response to the video card being a possible cause of the problem, I moved forward and downloaded Furmark to test it. When running Furmark the program crashes. It gets going on the test and crashes, and apparently according to other websites this means my graphics card is not running at capacity. Do any of you have experience with this?
If it is as clean cut as a busted graphics card I would be very excited to know.

Adobe premiere pro CS5.5 Mercury playback engine with CUDA

Hello,
I am trying to turn on the mercury playback engine to use my graphic card (Geforce 9800 GT)
I have modified that cuda_supported_cards.txt using my graphic card name and when I tried to save it it says access denied
so I have copied that cuda_supported_cards.txt file to the desktop and modified it and replaced it back in to C:\Program Files\Adobe\Adobe Premiere Pro CS5.5 .
After all this the mercury engine with cuda is not turning on
Is it becasue my graphic card will not support to CS5.5?
Please help me.....
Thank you...

Does your card have 1Gig of video ram?
Also, read http://forums.adobe.com/thread/773101

Premiere Pro CS5.5 mercury playback engine will be supported on GTX 680

Could someone please confirm if Premiere Pro CS5.5 mercury playback engine will be supported on GTX 680.
thanks

Jim,
Your comment was based upon results from the 560 Ti 448 card and that is € 240 or more. The 680 is € 440. That is 45% difference: € 440 - (0.45x440) = € 440 - € 198 = € 242
Your comparison is based on a € 200 GTX 560 model, which only achieves a score of around 120 seconds, which is 55% less expensive (€ 440 - (0.55x440) = € 440 - € 242 = € 198) and more than 225% slower (120 / 53 = 2.26)
So for 55% less expenditure, you lose more than 225% performance. That is very disappointing and would rank in the 'penny-wise-pound-foolish' savings. (But that is how your system can be ranked, at least in the past). There is another major flaw in your reasoning, you are only considering number of CUDA cores, nothing else. You are disregarding all the other aspects of the new architecture and that makes your argument very weak and flawed. You have to consider the number of cores AND the memory bus in combination. Something you obviously overlooked, but although the number of cores tripled in comparison to the 580, the memory bus was reduced to 256 bits width, a 50% reduction. That means that at best the expected performance gain could be 0.5 (memory bus) x 3 (number of cores) = 1.5 and not your 300%.
To summarize:
Now if you want to go the other way, with the 680 as the baseline, you'd say that for 60% less money, you still get 80% of the performance.
For 55% less money, you get 44% of the performance on this test.

Can I upgrade to Premiere Pro CS5 only and still keep my other CS4 software?

I've got the Master Collection CS4 and don't really need to upgrade my whole MS to CS5. But I do really want Premiere Pro CS5... can I buy the $299 upgrade to Premiere CS5 and upgrade only that, keeping full access to all the rest of my CS4 software?

I have this configuration in my computer
I use Photoshop CS4, Media Encoder CS4, Premiere CS4, Encore CS4 full updated
Matrox RTX2 Updated
Windows 7 Ultimate 64 BIT Updated
Intel (R) Core (TM) i7 CPU [email protected] GHz
An ATI graphics card HD 4870 X2 Redeon,
With 12 GB of RAM.

Looking for Premiere Pro CS5 v5.0.4 update for Elctronic download Version - not avalible in downloads but download manager keeps saying I need it and wont install

My update keeps telling me I need to update my Premiere Pro CS5 to v5.0.4 but tells me there is an error downloading. Tried to download manually and install but it only has a link for retail DVD version and I have an electronic download version. I know CS5 is no longer supported but shouldn't I at least have some where I can download this update? Thanks

that link is the only one for pre cc app updates.
is the current downloadable version cs5.04? if yes, that would explain why there is no update for the downloadable version. you would uninstall your cs5 and install the current download in that situation.
if the current downloadable version is not cs5.04, contact adobe for clarification, http://helpx.adobe.com/x-productkb/global/service1.html
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 12 | 11, 10 | 9,8,7
Lightroom: 5.6| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

Enabling Mercury Playback engine for Premiere pro Cs5.5

Hello,
I am trying to turn on the mercury playback engine to use my graphic card (Geforce GTX 560Ti + 1gb Ram)
I have modified that cuda_supported_cards.txt using my graphic card name and when I tried to save it it says access denied
so I have copied that cuda_supported_cards.txt file to the desktop and modified it and replaced it back in to C:\Program Files\Adobe\Adobe Premiere Pro CS5.5 .
After all this the mercury engine with cuda is not turning on
Is it becasue my graphic card will not support to CS5.5?
Please help me.....
Thank you...

Run Notepad as an administrator, make the changes to add your card info, then save. That should eliminate the access denied error.
-Jeff

Premiere Pro CS5 Crashing "Adobe Premiere has stopped working"

Premiere CS5 has started on my Windows 7 64 system, after working for only about 10-15 minutes. After doing a reinstall, reading through forums, and updating drivers, nothing's working. It really doesn't seem like anyone else has had this problem. Based on the suggestions of someone with a similar problem in Photoshop CS5, I ran a registry fix up. The problem persists.
My event viewer showed the follwoing error, which I have posted below. This is slowing me down tremendously, so help is appreciated. It might also be worth noting that, thinking this was a Windows error, I contacted their forums. They thought it was an Adobe code error.
SS
Log Name: Application
Source: Application Error
Date: 05/12/2010 1:58:38 AM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Owner-PC
Description:
Faulting application name: Adobe Premiere Pro.exe, version: 5.0.2.0, time stamp: 0x4c731297
Faulting module name: MSVCR90.dll, version: 9.0.30729.4926, time stamp: 0x4a1750b0
Exception code: 0xc0000417
Fault offset: 0x0000000000054fc0
Faulting process id: 0xf18
Faulting application start time: 0x01cb94479d2ad0e5
Faulting application path: C:\Program Files\Adobe\Adobe Premiere Pro CS5\Adobe Premiere Pro.exe
Faulting module path: C:\Windows\WinSxS\amd64_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.4926_none_08e1a05ba 83fe554\MSVCR90.dll
Report Id: 15ce75e0-003d-11e0-b0a2-485b3914204f
Event Xml:
1000
2
100
0x80000000000000
6595
Application
Owner-PC
Adobe Premiere Pro.exe
5.0.2.0
4c731297
MSVCR90.dll
9.0.30729.4926
4a1750b0
c0000417
0000000000054fc0
f18
01cb94479d2ad0e5
C:\Program Files\Adobe\Adobe Premiere Pro CS5\Adobe Premiere Pro.exe
C:\Windows\WinSxS\amd64_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.4926_none_08e1a05ba8 3fe554\MSVCR90.dll
15ce75e0-003d-11e0-b0a2-485b3914204f

The way that I would work this would be to do a search on my system for msvcr90.dll. I expect you'll find half a dozen or more. Compare the version numbers of the files that you find in Adobe Media Encoder to the ones you have in Premiere Pro. If all the version numbers match except for one, replace the one that doesn't match. On the other hand... if all the version numbers match, replace the ones in Premiere Pro with the ones in Media Encoder. When you replace files make sure you copy files from one location to another, don't actually remove the files from the source location.That probably goes without saying, but better safe than sorry.
Make sure to post back and let others know whether you have success or failure with this trick.
Mitch

How to set your playback in Premiere Pro CS5.5 with Tascum 144 Audio Interface?

I have an Audio Interface Tascum 144 and i want Premiere Pro CS5.5 to Play it from my tascum, except my computer speakers how can i change this setting?

Go into the PPRO Preferences under Audio... In there select the TASCAM interface...

Premiere Pro CS5.0.4 -Will not play any video- reinstall didn't help

here's my system info -
Model: MacPro5,1, BootROM MP51.007F.B03, 4 processors, Quad-Core Intel Xeon, 3.2 GHz, 16 GB, SMC 1.39f11
Graphics: ATI Radeon HD 5870, ATI Radeon HD 5870, PCIe, 1024 MB
   ----------------I only use one monitor, 1920x1200, 32bit color depth
   ------------------No Capture Card, No Sound Card or I/O box
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8E), Broadcom BCM43xx 1.0
Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports
Serial ATA Device: HL-DT-ST DVD-RW GH61N
Serial ATA Device: TSSTcorp CDDVDW SH-222AL
Serial ATA Device: Hitachi HDS722020ALA330, 1.82 TB
---------- This 2tb Hitachi is my data drive - there are 600GB free (33%)
Serial ATA Device: OWC Mercury Extreme Pro SSD, 223.57 GB
   ---------This 250gb SSD drive is my system/application drive - 120GB free (50%)
Serial ATA Device: OWC Mercury Extreme Pro SSD, 111.79 GB
------------this 125GB SSD I use as a project-specific drive to serve up video very quickly when i'm generating Video material using the software VDMX
USB Device: Keyboard Hub, 0x05ac (Apple Inc.), 0x1006, 0xfd300000 / 2
USB Device: Apple Keyboard, 0x05ac (Apple Inc.), 0x0220, 0xfd320000 / 3
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x5a100000 / 2
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8215, 0x5a110000 / 3
FireWire Device: built-in_hub, Up to 800 Mb/sec
i've been using Premiere Pro for about a year and a half with no trouble, no crashes that i can remember.   I updated to 5.0.4 when it came out and experienced no problems.
I have not made any changes to my system (drivers, programs, etc.) since the last time i worked with Premiere Pro with no trouble. The only difference is that i generated approx. 52GB of new video files (mov. uncompressed 32bit 640x480 resolution) that i was beginning to edit in to a music video.
My current problem is:: there is absolutely no playback of video in 5.0.4.   not in the tiny project window preview, not in the source preview, and not in the timeline/canvas window.   when i push PLAY, the button turns into a square STOP button, but nothing happens.   this is independent of project or file type. The project i was working on when playback stopped is using uncompressed 640x480 32bit Quicktime files and one 44khz/16bit .AIFF file.   as a quick doublecheck, I just added a 640x480 Apple Intermediate Codec file and it also will not play back.   I opened older projects and none of them will playback.
My problem started while i was working on a project. I was working on the project for probably an hour and a half with no trouble. Then it seemed to get a bit sluggish and i could hear the HD churning a little more.   After rendering out a short section (just under 10 seconds), PPro did not play back the just rendered (now greenline) section. Immediate playback of rendered material was the default behavior, and this was the first time ever that the just rendered section did not play back.   I then discovered that no video would play back at all--in any of the windows.   I can scrub through all the video without any trouble--all the frames are there.
I shut down PPro, & restarted. No change.   I restarted my computer. No change.
Realizing that the problem was likely related to a lack of space on my data drive, i deleted approx. 500GB of files off my 2 TB drive, leaving just under a 1/3 of it free. i checked the drive for errors, and defragmented it. Premiere Pro still wouldn't play any file from any project.
The files are fine, they will playback anywhere else (several different file types involved in different projects). The files are compatible with Premiere Pro (uncompressed VGA resolution Quicktime .mov), i was editing on the timeline with them for hours before all video playback stopped.   All other Adobe programs (After Effects, Photoshop work fine).
I tried to find an answer/solution on these forums, unsuccessfully.   After uninstalling PPro and reinstall (did not help), and entire Suite uninstall, Adobe Clean, and reinstall, neither version 5.0.0 or 5.0.4 will play video --the no playback problem has persisted.
I was running out of HD space --i had less room than i thought -- down to about 7% of free space, a bone-headed move on my part. I'm not surprised that playback performance got compromised due to lack of space.   But i'm shocked that the problem is persisting.   Fortunately, i had just backed up my entire system the day before. (i've backed up many times before and this never affected PPro performance)
i tried to "CLEAN" the media cache for the sequence but it had no effect (in searching the forums, i saw somebody else have their 'crashing Premiere Pro' problem solved by hitting this button). I just took a look in the user/application support/adobe/common/5.0 to look at the "Media Cache" folder and the "Media Cache Files" folder.   Neither of them are empty, even after hitting the CLEAN cache button in the main preferences 'Media' settings window.   I don't know if this is the correct behavior or not.   (i'd expect a "clean" command to empty the folder, but i'm not the programmer)
This does not appear to be the ATI/5.0 problem that so many Mac users suffered (i was lucky to never have that problem).    Again, i've never had any problems with Premiere Pro over the last year and a half, until working on this latest project with the Hard Drive very low on space.   I'm 99.9% positive that's at the heart of the issue.
I don't understand why a clean reinstall did not help in this regard. The problem is clearly PPro specific.   I found one topic in the forum where someone else experienced this same "no video playback" problem, but there was never follow-up from the user saying whether or not his problem was solved (or what was done to correct the problem).
I'd love to get some help--- seems to be a very rare issue, but right now, i can do no video editing. btw, i started a new project as well and imported a .mov file -- same problem, no video playback.
the weird thing is that i can actually still edit video. i just rearranged my timeline assets and rendered out a minute-long quicktime (Apple Intermediate Codec) .mov and it looks and plays as it should.    This is really weird. I'm baffled -- there must be some way to fix this.   I don't want to have to go back to Final Cut, certainly not when i've already paid for Create Suite 5 Production Premium and EVERYTHING works except for video playback in PrPro.
thanks in advance for your help
Message was edited by: magneticjak
Message was edited by: magneticjak

hello.   hey, thanks very much for writing back. i got some good info with a search or two. (info about what regedit is and what corresponds to it in OS X -- regedit allows you to edit "preference" keys for individual programs, OSX's equivalent for these keys are the .plists in User & System: Preferences and Application Support)
what i ended up doing was uninstalling Premiere Pro (not the suite, just PPro).   Then i deleted a few preference files:
from User /Preferences/Adobe:
com.adobe.AdobePremierePro.plist
com.Adobe.Premiere Pro.5.0.plist
and from System Preferences:
the file: Adobe Premiere Pro Prefs
and..
/.../Premiere Pro/5.0/...
AMEPrefs.xml     (i noticed that there's also a preference file in Media Encoder's own folder so i didn't sweat this one)
Debug Database.txt
Placeholder Preset.epr
PostEncodeCmds.pref
PresetCache.xml
Trace Database.txt
NOTE:
of course i don't know if deleting any files beyond the 2 .plist files in User Prefs was necessary, but... it seems to have worked.
I then reinstalled Premiere Pro CS5, and fired up an old project and i've got playback of HD and DV files, and snappy editing and rendering, so hopefully i'm good to go.   I'm just going to stick with v5.0.0 because i actually don't remember ever having any trouble with it, and i don't remember v5.0.4 adding anything i was 'missing' or 'needed'
hopefully, this thread will be useful for any future folks that run into trouble - and it's got a solution for both Windows and OS X
happy editing,
peace

Premiere Pro CS5.5 has never started up... error message every time. Help please?

Hi...
I recently bought the Production Premium CS5.5 suite.
Most of the programs work. (I haven't tried ALL of them. But the main ones -- Photoshop CS5.1 and After Effects -- work flawlessly.)
But Premiere Pro CS5.5.0 doesn't open. Keeps giving me the good old error message: 'Adobe Premiere Pro CS5.5 has stopped working'. This is happening every time I try to open it. And it never gets past the opening screen. This is MIGHTY frustrating. And there seems to be no coherent advice on the matter anywhere on the Adobe Forums. Might just be that I haven't spotted it.
I'm running a Fujitsu Lifebook T901, using Win 7 64bit Version 6.1.7601 Service Pack 1 Build 7601
Processor Intel(R) Core(TM) i7-2620M CPU @ 2.70GHz, 2701 Mhz, 2 Core(s), 4 Logical Processor(s)
BIOS Version/Date FUJITSU // Phoenix Technologies Ltd. Version 1.04, 2011/02/17
8 gigs of RAM.
Please guys... what do I do?
Operating System: Windows 7
Printer model / driver version: Intel HD Graphics Family
Video display card / driver version: 8.15.10.2246
Has it ever worked? If so, what's changed? (provide comments in description field): No
Same results with different file?: Not Applicable
Same results with different computer?: Not Applicable
Recent System Hardware or Software change?: No

One problem appears to be that your T901 does not meet the minimum specification for Premiere CS5 - according to the Fujitsu specification sheet, its screen resolution is too low at 1280 x 800 - the minimum required is 1280 x 900.
See here:
http://globalsp.ts.fujitsu.com/dmsp/docs/ds-lifebook-t901.pdf
and here:
http://www.adobe.com/products/premiere/tech-specs.html

Premiere Pro CS5 playback HD keeps stopping

Similar Messages

Maybe you are looking for