Premiere Pro CS5 takes up to 40 minutes to start up

Hi everybody,
I am having issues with our copy of Premiere Pro CS5 - as I mentioned above, it can take up to 40 minutes, or longer, for it to create a new or load a previous project. I work at a school and we have a computer lab with 30 iMacs, running OS X 10.6.5, with the Adobe CS5 Master Collection installed on all of them. We also have a Mac server (Mac Mini) that runs Open Directory, which is used for authentication.
The issue only occurs when a networked user logs on - when I log in with a local user account, everything runs fine. I know this has to be some kind of permissions issue, I just do not know exactly what to look for, as I am a bit of a noob when it comes to Adobe, or Apple products, for that matter. I have been looking for a solution for quite a while - I reinstalled Premiere, Googled, and looked on the forums, all with no luck. I found similar posts, but they were not exactly like mine. I would really appreciate any help that I can get on this matter. Thank you.
Regards,
Nikita
P.S: the firewall is off on all of the computers.

>What makes Premiere different
Todd or another employee may be able to give a technical answer
As a user who has been reading in the Premiere forums going back to 2002 and Premiere 6x I will only say that everything I have ever read, in a discussion like this, is that all versions of Premiere are designed to be run by one user on one computer... with local, not network, settings... so the program may be "tuned" to do the best possible job for that one user
This is simply a design decision that has never been changed... the product is simply not designed to do what you want
I am sure there is video editing software written to be multi-user and/or network operated... but I don't have any idea what that might be (if you want Hollywood studio team editing functionality, you'll have to pay Hollywood studio prices)

Similar Messages

Premiere Pro CS5 not responding after 55 minutes of capture with intensity shuttle

Hi and thank you for the valuable resources on this forum.
I am capturing analogue video into Premiere Pro CS5 using he Blackmagic Intensity Shuttle (with Time Base Corrector in the video path). My captures are stopping at 54 or 55 minutes when the computer becomes non responsive. This has happened with the Blackmagic motion jpeg codec as well as the 10 bit YUV capture. Same thing happens if I capture with media express (the blackmagic capture software)
I have tweaked my system as per many of the recommendations in the forum.
Running CS5 5.03, autosave set to 10 minutes (same problem with no autosave or autosave at 20 minutes)
Windows 7 64 bit fully updated
i7 - 930 cpu
Gigabyte x58A - UDP5 (Revision 1)
24 Gb Ram
Nvidia 470 - MSI with the twin Frozr cooling solution.
Restore off, indexing off, windows search off,
Followed tips from forum and Viper regarding optimizing system
3 Hard drives
System on standard Sata 2 drive
Project capture to OCZ Vertex 3 120 g SSD drive (nice bit of gear) running on Sata 3 controller
Page file on another hard drive
Norton 360 unistalled
Anything else I could find unistalled or turned off.
Firmware and drivers for on board USB latest from Driver Station as per Blackmagic Recommendations.
Very succesful capture of things shorter than 55 minutes but I have some longer things I would like to capture in one go.
I have used process explorer to watch what happens. Nothing special that I can identify in terms of processes but cpu seems to be going to 100%.
With progessive tweaks the problems remains the same.
I am not aware of any file size limits with Premire Pro or Blackmagic - are there some?
Considering reinstall but would greatly appreciate any insights. My first post so I hope I have provided the right info to help you help me.
Thank you
Andrew

Good that you got it fixed... bridging device drivers have cause problems clear back to the computer version of the stone ages
I still have a Pinnacle Dv500 card (used via dual-boot with WinXP and Premiere 6x) that went through several device driver versions to get everything working right
While everything is working right... make a full "picture" of your hard drive to external USB drive to make recovering easy in case something goes wrong
Hardware crashes or virus infections happen, so you should buy software to make a full
backup of your hard drive to an external USB hard drive... plus, making step-by-step
backups during a new install or major program addition makes it easy to go back a step
if something doesn't work
This backup and then restore is, of course, only to the same computer with a new drive
(or the same drive as long as you don't mind writing over everything) since doing a
restore to a new computer won't work due to Windows and many programs having activation
information that is keyed to your hardware (which is why Windows will force you to RE-
Activate if you change very much hardware)
The product I use is at http://www.terabyteunlimited.com/image-for-linux.htm
Image runs off of a bootable CD via Linux (the Zip you download includes a program to
make the bootable CD) and it reads EVERYTHING on the drive, even the hidden
registration information, so everything is restored when needed... and you may restore
the image to a brand new drive in case of a crash, and not have to re-install anything
Please note that I own no part of Image, and I don't get a referral fee (that is just a
plain web link) but I use the program and it has saved me a LOT of trouble when I had a
hard drive die... and I was able to restore everything and not have to re-install or
re-activate a single program, from Windows on up

After Restoring My Mac Book Pro it takes over 3-5 minutes to start!

I have a macbook pro version 10.6.5 it recently crashed and I restored it with my time share backup and now it takes a good 5 minutes to start up and is very slow in opening safari pages. What can I do to get it back to running on normal speed?

How much free space on the startup disk?
Right or control click the MacintoshHD icon. Click Get Info. In the Get Info window you will see Capacity and Available. Make sure you have a minimum of 15% free disk space.
Freeing Up Hard Disk Space - Mac Guides
And check System Preferences > Accounts / Login Items. Delete any apps you have listed there to launch when you startup your Mac.

Exporting from Premiere Pro. Takes forever for Media Encoder to start.

When I exported a timeline out of PrePro to the Media Encoder and press "Start Queue" it took it over 19 minutes before it began rendering. Is this normal?

Morning all
Fair point John.
Webshark2000, the orignal poster of this topic, has got Vista 64bit, so he can make use of the more memory.
I understand that memory use for CS4 is:
Premiere - 2gigs
Encore - 2gigs
Media Encoder - 1 gig
+ Windows and other apps you may have running!
So if you don't have around 5 - 6 gigs ram, Windows will be doing ALOT of paging! Thus slowing the system and render times down.
64Bit and tons of ram - is the way forward. It rocks with it!
Hope that helps - Shaun

Premiere Pro CS5 AND/OR After Effects ?

Hi guys,
I am quite new, I have only done one videoproject and that was in Premiere Pro CS4. Now I got a new machine and have both Premiere Pro CS5 and After Effects. I have started learning AE from some videos and it is quite impressing what you can do there. So I hope I can use AE to improve my videos.
My question is, shall I do the project in PPCS5 and then connect to AE for making special effects on clips or shall I do the whole project in After Effects ?
If I choose AE for the project, will I miss some functions from Premiere Pro?
Many thanks in advance !
Sven

Thanks for that.
I also posted the same question in the After Effects Forum and got some good answers there. I got this link that is very helpful.
http://help.adobe.com/en_US/aftereffects/cs/using/WS4648B7F7-2D89-4765-BC8A-271D9A7574A3a. html
So now I hope I am on track again!
Thanks again.

After Effects AND/OR Premiere Pro CS5 ?

Hi guys,
I am quite new, I have only done one videoproject and that was in Premiere Pro CS4. Now I got a new machine and have both Premiere Pro CS5 and After Effects. I have started learning AE from some videos and it is quite impressing what you can do there. So I hope I can use AE to improve my videos.
My question is, shall I do the project in PPCS5 and then connect to AE for making special effects on clips or shall I do the whole project in After Effects ?
If I choose AE for the project, will I miss some functions from Premiere Pro?
Many thanks in advance !
Sven

Thank you guys!
You put me on track, expecially with the link!
From beginning I am just taking care of old videos that noone look at because not edited so most of the time just crap.
I want to edit them, try to improve color and sharpness but also add some funny elements so they are more interesting to watch.
I have 30 videos from my daughter, each 1 hour and 8 of my own (really crap) and 8 VHS from a friend. That is just to start with.
Start Adobe Premiere Pro from within After Effects and capture footage for use in After Effects. (See Use Adobe Premiere Pro for capture (Production Premium and Master Collection only).)
Use Adobe Dynamic Link to work with After Effects compositions in Adobe Premiere Pro without first rendering them. A dynamically linked composition appears as a clip in Adobe Premiere Pro.
Use Adobe Dynamic Link to work with Adobe Premiere Pro sequences in After Effects without first rendering them. A dynamically linked sequence appears as a footage item in After Effects.
Start After Effects from within Premiere Pro and create a new composition with settings that match the settings of your Premiere Pro project.
Select a set of clips in Adobe Premiere Pro and convert them to a composition in After Effects. "
So with a testvideo I will start using these 5 different methods so I learn when to use which one!
And I also have 4-5 videolessons to watch.
Thanks again!
I probably be back soon with more questions!

Why does my entire computer freeze while opening or using After Effects or Premiere Pro CS5?

Just built a computer to meet all requirements for Adobe, Autodesk 3ds Max, and UDK, for school.
Specs;
Motherboard - ASRock X79 Extreme 4-M, Socket 2011 - Micro ATX - 4 DDR3 1600/1333/1066/800 - 3 PCI-E 3.0 x 16 - 7.1 CH HD Audio - PCIE GLAN - 3 SATA3 - eSATA3 - 4 SATA2 - 4 USB 3.0 - 10 USB 2.0
Processor - Intel Core i7 Processor - i7-3820 LGA 2011
Processor fan - Intel Thermal Solution RTS2011 AC
RAM - Ballistix by Crucial - 2x 8GB Tactical PC3 - 12800 CL8 1.5 VW/XMP = 16GB RAM
SSD - Crucial M4 SSD 128GB - Comptatibility with 6Gb/s & backward compatible with SATA 3Gb/s
HDD - Seagate Barracuda 1TB - 7200 RPM up to 32mb cache
Power Supply - Cooler Master Extreme Power Plus 700W
Graphics Card - EVGA - NVIDIA GeForce GTX480 - DirectX11 - CUDA - OpenCL Support - PhysX Technology - OpenGL 4.1 (so says the box it came in; but if I'm not mistaken I think the command prompt had shown OpenGL 3 or 3.2)
Disc Driver - LG DVD/CD RW... It is an OEM, Windows claims it is updated.
I use an external component - USB Microsoft Wireless Mouse & Keyboard 2000.
I have, as far as software goes...
Windows 7 64-bit SP1
Adobe Creative Suite 5, student version or what have you.
- I do have several plugins installed as well for After Effects only.
Autodesk 3ds Max 2012
-I have several maxscripts as well as a couple plugins for 3ds Max.
UDK 2-2012 & 3-2012
NVIDIA PhysX Lab 1.1
NVIDIA Texture Tools 2
NVIDIA plugin for Photoshop
xNormal
ConTEXT
UnCodeX
Quicktime
AVG Free
Malwarebytes
7-Zip
Java
Sculptris
As for anything else giving me issues I haven't noticed anything besides a previous Graphics Card wasn't supported very well at all with 3ds Max, it would freeze while using the material editor which was fixed with replacing a GTX550 ti with a more compatible GTX480. Thought maybe the upgrade would also solve the fact that almost everytime I go to start up and/or use After Effects or Premiere Pro CS5 my whole system freezes. Whether or not I'm doing anything, it occasionally happened during "Scrubbing" the timeline, but also during the splash load up screen. Would take the time to wait for several minutes but nothing would change. Hard reboot was needed. After countless hours of searching online I stumbled upon what is called an "Unlock" for Premiere Pro/After Effects to allow accelerated GPU and CUDA cores. Simple procedure, seems as if things go faster... When it is working. But still, I encounter freezes on my entire system. It isn't a crash back to Windows or anytihng. Just a complete freeze on the entire system. I have not extensively used other Adobe programs besides Photoshop quite briefly just so I could open menus and force a freeze within 5 minutes and noticed nothing wrong. Which in AE & PP just running through any of the menu windows can quickly cause a sudden freeze.
note* I have alternated shutting off and turning on OpenGL as well as multiprocessing. Doesn't matter, it really doesn't seem to change much of anything.
Alas, I am absolutely sure, after checking and re-checking 80+ hours over the past 2 weeks that yes, everything is updated as far as each individual program, software or hardware will allow me to update them. I have reinstalled Windows as well as each program up to 3 times, and 1 system (restore?) I had Windows dump everything, started from scratch, backed up nothing. To reinstall everything from scratch, while not installed several "Utilities" or software components from stuff like the Motherboard and its XFAST USB/LAN or whatever, thinking maybe it was cluttering up anything.
Please, if anyone has any ideas upon this and could give me advice, whether you notice any other incompatibilities or anything. Any and all advice would be greatly appreciated. Thank you.
note* I do not have a wired Keyboard or mouse to disable the USB plugin and attempt that route.. at least not yet, its on my list of things to do. Also, I did run Memtest86+ during a boot and it claims that everything there had passed 100%. I am not "overclocking" anything either. I just wanted something I could work smoothly on, that would have decent rendering capabilities. I used to use my girls' laptop which was an HP with 3GB RAM and never experienced crashes or freezes and I could use AE, PPro, 3ds Max with some lag but not any issues. Rendering took forever on it, but I usually avoided that 'cuz it would start heating up pretty fierce. Saved my rendering for school computers where I could. But either way, now I have this expensive piece and it is getting frustrating that I cannot work on it.
note* Also, incase it does help, I have Windows as well as any major components installed onto the C: drive (aka SSD for my system) while all my secondary software, such as Adobe, Autodesk, etc. are all installed directly to my D: drive (or HDD) And everything is set up to go through Windows Firewall as well.

Thanks all. I have just tried a few things, installing them onto the C drive as you all specified as not being one of them. I can understand it, but at the same time i have a classmate who has their software on a seperate drive and it runs smoothe. I'm on my second GPU in 2 weeks, unless I have terrible luck it seems doubtful being that I can run games and a majority of the software no problem. Through further testing around with a corded mouse and keyboard I've noticed the following...
The computer freezes entirely only when I'm performing a "scrubbing" action or using a mouse. Left clicking, scrolling, or moving it around. Otherwise if I do not use the mouse and I make all my actions, such as "scrubbing" in AE via "Page Up & Down" keys, there's no freeze and it preloads the preview no problem.
"Scrubbing" does not load a preview (the green bar doesn't load at all while scrubbing). But, also noticed no matter how smoothe everything is running in 3ds Max as well as PPro, once I start performing a "scrubbing" action with whatever timeline I use, it will definately freeze my whole computer, Windows and all. Hard reboot is neeed.
With having gone through 2 GPU's, done a full memtest via Windows 7 and Memtest86+, there seems to be no issue with my memory or GPU. Like I said, I've run UDK without an issue. Whether the editor or game. The USB doesn't seem like it's the cause, I've used both wireless as well as wired keyboards/mouse. Still freezes, but now only when using a mouse to "Scrub".
Is it possible my motherboard could be incompatible somewhere? I mean, really.. everything is brand new but 2 weeks of troubleshooting.
And I do plan on trying to run my software off the C drive, I just wanted to make sure it wasn't something else, like I said, I've seen and used a computer where it all runs off the D drive and it runs perfectly, actually better on his computer than off the C drive at my schools. So if it is an issue would it lie within the fact that I'm using an Nvidia GPU? Considering my classmate is using a AMD/ATI Radeon or something like that.
Again, to those who replied, your shared knowledge is greatly appreciated, thank you.

Why does Premiere Pro CS5 process audio source before exporting clip in AME CS5?

Hello everyone, my first post here. I am currently trying out the trial CS5 Master Collection on my MacBook Pro. I've been using Premiere Pro CS5 to put together family videos. I select a certain portion of a sequence and queue it for export in Media Encoder CS5 in the format H.264 for iPod with video and audio.
Now in AME I have a queue list of about 5 clips from the sequence. But when I hit the Start Queue button, the bottom left of the progress bar states "Adobe Premiere Pro processing audio source from [then file name]" for all 5 clips from the sequence then creates the first output file.
Then it moves to encode the second and again states "Adobe Premiere Pro processing audio source from [then file name]" for all 5 clips of mt sequence then spits out only the second output file.
This continues for the remaining 3 output files. The total sequence length is ~32 minutes with transitions and it takes about 35 minutes to export which is all consumed by the process audio source of the 5 clips in my sequence for 5 separate times.
Is there a certain reason why Media Encoder or Premiere Pro does this process of audio source? Is this process necessary or needed? I experimented with choosing different output formats but the results are the same. Any help would be appreciated, thanks.

Now that's pretty good follow-up to your first post, and quickly too! Nice detective work.
As you have found, there is basically a Render/Replace operation going on in PrPro, to get the material in the correct form for AME.
Thank you for reporting, as it saved me, and others, from basically saying what you said.
Good luck, and sorry that you beat us to the punch.
Hunt

Premiere Pro CS5.5 Mac - Major Metadata Problems

Hi...
I am having major problems with the Metadata system in Premiere Pro CS5.5
I have created a custom scheme and added the following property "Key" and set it to have a boolean value (Check Mark)
My Metadata display correctly displays the "Key" property and I can check it. Just like expected.
I will now apply it to the clip(s) in need of that meta property.
In the project column the property is also show correctly...
All good so far but now comes the two major problems
PROBLEM 1
1) I have about 300 clips in the project panel
2) If I click the column header I can sort accordingly
3) Clicking name or Labels will immediately sort correctly. 1 Second tops.
4) If I click the column header of my custom propert "Key" I get the SWOD and it takes about 120 seconds for Premiere to sort adhering to the Key Column.
2 minutes for that is a VERY long time compared to sorting by name...
Could this be a bug or am I doing something wrong...
PROBLEM 2
In the project panel's search field I will enter "Key" but nothing will appear... At least that is what I thought.
It took more than ONE HOUR for Premiere's search results to be able to identify that a clip had gotten that property checked. (Clicking the Clip immediately reflects that it has been checked)
I even timed it. Ckecked the Key property for 4 new clips which did not have the meta applied to them.
In the search field I entered 'Key" but only the clip which had had the Key meta tagged since 1 hour would appear.
I waited another hour and now those very 4 clips also appear in the search field. The same goes for the "Good" meta boolean which is NOT a custom field.
I saved the project in between quit Premiere and re-launched but THAT did NOT help PPRO find that Property in the search field.
As I said, it takes about 1 hour for Premiere to be able to included those metadata in the search results.
Funny thing is, if I enter 'true' which is the boolean text-string for a checked property the results appear immediately. But there is NOT much use in having ALL boolean fields appear that are checked.
I welcome that adobe implemented metadata across their apps but ELEGANT is something entirely different.
Could anyone shed some light on this ?
Thanks

Hi...
I am having major problems with the Metadata system in Premiere Pro CS5.5
I have created a custom scheme and added the following property "Key" and set it to have a boolean value (Check Mark)
My Metadata display correctly displays the "Key" property and I can check it. Just like expected.
I will now apply it to the clip(s) in need of that meta property.
In the project column the property is also show correctly...
All good so far but now comes the two major problems
PROBLEM 1
1) I have about 300 clips in the project panel
2) If I click the column header I can sort accordingly
3) Clicking name or Labels will immediately sort correctly. 1 Second tops.
4) If I click the column header of my custom propert "Key" I get the SWOD and it takes about 120 seconds for Premiere to sort adhering to the Key Column.
2 minutes for that is a VERY long time compared to sorting by name...
Could this be a bug or am I doing something wrong...
PROBLEM 2
In the project panel's search field I will enter "Key" but nothing will appear... At least that is what I thought.
It took more than ONE HOUR for Premiere's search results to be able to identify that a clip had gotten that property checked. (Clicking the Clip immediately reflects that it has been checked)
I even timed it. Ckecked the Key property for 4 new clips which did not have the meta applied to them.
In the search field I entered 'Key" but only the clip which had had the Key meta tagged since 1 hour would appear.
I waited another hour and now those very 4 clips also appear in the search field. The same goes for the "Good" meta boolean which is NOT a custom field.
I saved the project in between quit Premiere and re-launched but THAT did NOT help PPRO find that Property in the search field.
As I said, it takes about 1 hour for Premiere to be able to included those metadata in the search results.
Funny thing is, if I enter 'true' which is the boolean text-string for a checked property the results appear immediately. But there is NOT much use in having ALL boolean fields appear that are checked.
I welcome that adobe implemented metadata across their apps but ELEGANT is something entirely different.
Could anyone shed some light on this ?
Thanks

Premiere Pro CS5.5 and H.264/AVC video import issues

Hello!
I'm on Windows 7 Ultimate x64 and using Premiere Pro CS5.5.
I record HD videos using a Canon EOS 7D in .mov format. I don't have any issues importing these files to Premiere, but I do have problems with the convered equivalents. I'm currently using AVS Video Converter 7 to convert the original files to .AVI files.
The main difference between the two versions (original and converted) is the bitrate and audio codec, but Premiere only imports audio when I drag the .avi file to it. What strikes me dumb is that a poor editor like Camtasia Studio has no problems reading the files (both the audio and video track), but Premiere does.
I also have the MainConcept Codec Suite, but that doesn't help.
Can someone please give me a better solution than telling me to convert the converted videos back to a format supported by Premiere? I would prefere jugling with codecs and make it work rather than spending time converting videos back and forth.
Intel Core i7 920, 12GB RAM, nVidia GeForce GTX 295.
Thank you!

@Jim Simon
I have 7D footage on my hard dive right now. 4.5 minutes takes up
about 660MB. Which is right in line with AVCHD running at 12 to 13 GB
per hour.
I don't know what kind of footage you got, but I download recordings from it daily and I think that entitles me to say I know better. Maybe what you've got isn't original 7D HD footage.
As for the solution...what I'm saying is that the "best
practice" IS the solution. You're creating a problem by not following
the best practice. If you follow that best practice, you will stop
creating the problem.
I already have problems. To be more specific, I'm not looking for future advice, but for ways of solving the problems I currently have. Telling me what to do from now on won't help me import and use in Premiere the already compressed files.
@banzemanga
Well, nothing will be resolved by complaining about it.
What you should be doing is to request this feature.
I'm not complaining as much as I'm saying Premiere is really PRO.
However, i am curious why MainConcept Codec Suite can't import your file.
Have you tried using a different video container differnt than *.avi?
Yes, I have tried a dozen, but to no avail.
@shooternz
Most people using Premiere want to maintain high quality...not throw it away by using converters.
I'm using native files too, it's just that I don't keep them that way for years.
Editing native is seen by most to be a huge PLUS!
Yes, I would say CPU-wise.
Later in the evening I have found what seems to be the best solution to my issue.
AVS Video ReMaker and MainConcept can do wonders together when it comes to importing compressed files to Premiere PRO. AVS Video ReMaker's MP4 export almost instantly converts files with no quality loss and very close to the source file's size, and these MP4 files are recognized as native clips in Premiere (with stereo audio track and clean responsive video) thanks to MainConcept. It is excellent! The only downside is that the CPU gets more stressed (about 20-30% more of a Core i7 920), but the compressed video runs smooth (HD@50fps), needs no rendering and takes the same ammount of space as the source compressed file.

Long render time with premiere pro CS5 lately, help!

lately my premiere pro CS5 render extremely slow
i have a 6GB ram 64bit windows 7
is it normal to render a 10 minutes quicktime/h264 codec in 5 hours?
please take a note that this happened recently, so i think my pc spec. should not be the problem
thanks in advance

You start off with the wrong sequence settings. To resolve that, right click on a clip in the project panel and select 'New Sequence from Clip". That will give you the correct sequence setting for your source material.
When exporting, never use QuiRcktime, since it is a 32 bit application, plagued with numerous severe problems, hence the name. Use plain 64 bit H.264 codec for exporting. If you use Maximum Render Quality, your export can take many times longer than without that checked.
Your memory and presumably the rest of your system (please give details) is not up to this task, especially not when you start with the wrong sequence settings, export with a 32 bit codec and have MRQ turned on.

Why do Encore CS5 and Premiere Pro CS5 have intermittant Sync issues?

I am noticing that Encore CS5 is "buggy" regarding sync issues with material edited by Womble and Corel Video Studio and I am guessing other programs as well?
In high definition I take AVCHD and edit in Corel Video Studio. If I leave the project as one single 42 minute segment and import this asset into Encore CS5, more often than not there are bad sync issues. To get around this I have to divide the 42 minute project into approximately 6 smaller ones- Each smaller asset ends where I had done the editing. Encore does not have any problems now with these 6 smaller assets.
In standard definition I edit in Womble and export as a MPEG2 Program. Sometimes Encore has a problem with the asset sync and sometimes it does not. (I am guessing about 20% of my assets end up with a problem). The same asset if brought into TMP or brought back into Womble does not have any sync issue. If brought into Premiere Pro CS5 it will exhibit the same behavior as Encore- If Encore has a sync problem, so will Premiere Pro. So to get around this I then have to go back to the original womble file and break it up into smaller pieces, at every edit point I cut and export the smaller file just after the end of the transition I applied. With a 6 hour project I may end up with dozens of small files to get around this problem- not very efficient.
Any ideas how to fix this or why Encore is so buggy? Would moving the original assets around in Womble- example taking something that was at the end of the timeline and then moving it to the beginning cause these issues for Encore? Or is there some other cause?
Encore CS5
Premiere Pro CS5
Windows 7 64 BIT
Quad core
2.4 GHZ clock speed
6GB memory
150 GB free space on drive
NVIDIA GEFORCE 8500 card

I've used VideoReDo in the past, which I believe has some similar strategies to Womble. I found when I tested streams, that there were often problems in the source streams, and that the fix was not 100 percent.
You may also find such files that are not 100 percent the same length video to audio.
In any event, the possibility other than Encore being buggy is that the files you are bringing in have problems when Encore tries to validate them. I'm not saying Encore doesn't have its problems, but clean mpeg files do not have sync issues ordinarily.
For some scenarios, I like your workflow (edit mpeg files in a frame accurate mpeg editor that is not retranscoding the whole file), but the results are often not consistent.
You don't say, and I would certainly look at, the nature of the audio stream you are using. I can not tell you what the problems are, but some streams just do not edit well, even though they may play back okay in some players, but still have issues in Encore and/or Premiere.

Why is Premiere Pro CS5 slower on my system than Premiere Pro CS 4?

I just upgraded from Production Premium CS4 to Production Premium CS5. Have Windows 7, 64 bit OS, 9 GB ram,
Intel I-7 quad 2.67 processors (over clocked to 2.90 ghz) with hyperthreading. I have nothing of any real substance
operating on my system besides Adobe. I have just loaded in a ton of DVC PRO HD 60 footage and am editing a 30 minute
program. Once I am in Adobe Premiere Pro CS 5, it works fairly well, everything works well real time. However, the moment
I click outside of Premiere Pro like to my desktop, then try to click back into Premier Pro, my screen goes white, Premiere Pro says
"not responding" in the title bar and everything freezes for about a solid minute. CS 4 did not do this at all. Anyone know what is happening?
Tks. eddiem

Thank you Harm for the info so far. I appreciate it. Seeing that this is an issue, let me give you a little more data than I might normally do in the hopes of helping to resolve this issue and possibly, you will be able to distill from this something of use for all of us.
I tried out what you said to do, clicking in the timeline first or even while the blue wheel is in motion, but it makes very little difference. Let me give you a little more info. As an attempt to have resolved this which I have not, I am essentially working offline and the problem still persists. I have internet connection disabled, I have all anti-virus and firewalls turned off, I have gone through the task manager and have ended every single process not essential to running Premiere Pro CS5.
All it takes is for me to click on the desktop with nothing open and then click back to the Premiere Pro CS5 window whether it be in the timeline or anywhere and I get the blue circle going. When I do what you say, even while the blue wheel is going, and I try to click on the timeline, the premiere pro window goes white with the blue wheel still going and locks up for at least a minute.
Some other outpoints that may be related to the same issue:
Additionally, when using the media browser and I double click on the P2 media thumbnails to bring the media to the source window, I get a long delay
to load the footage. Usually about 10-15 seconds for EACH piece just to view it. Needless to say, this makes editing essentially impossible. I have also tried settings on the memory preferences section changing between "performance" and "memory" not really knowing if that would have anything to do with it, but it didn't.
Another mysterious thing is that my editing tools window never shows up even, even when I reset the editing workspace (window-workspace-reset current workspace (with "editing" bulleted). I have to manually open up the window and then drag and drop it back to its normal place each time.
Needless to say this is making the experience terrible.
I checked my loaded and running programs to further resolve this to make sure I did not have some unknown system drain, and happened to see I still had the old Production Premium CS 3 installed but not running, so I uninstalled that and it made no difference. It hadn't been running anyway.
What is frustrating, Harm, is that my Premiere Pro CS4 was running great. When I started working with P2 media on CS 4 on the same system, I had noticed a similar lag in loading P2 media which I thought was odd, but I NEVER had the delay and blue wheel and white screen clicking from one application to another. The only time on CS4 I even experience a slow was when I had PPro4, AE4, AME4 and Encore 4 all opened at the same time!
Funny thing though, when I have Premiere Pro CS5 and AE CS 5 opened, AE runs fine, but Premiere seems to be hog and is just slow. I never have a problem going in and out of the other Production Premium applications.
I am using an Asus computer, with Intel Core i7 processor 920 @ 2.67ghz. I have standard overclocking software, and when I overclocked my processor to run as an i7-940-2.93 ghz, that lag on the loading the P2 media into the source window went away on CS4.
However, since being on CS5 it now does the same thing.
It is so bad that I thought I okay I will go back to CS 4. However, now when I try to use CS 4, it is doing the same thing, yet this did not do that before installation of CS5!
Let me give you just one more bit of data in the hopes that it may help in resolving this. The way I installed Production Premium CS 5 was first via
the trial software. While that was downloading, I purchased the software and I installed the serial number at the time of installation. The reason I mention this is that before I purchased it, I was interested in seeing if CS5 would handle a codec problem I was experiencing going from premiere pro to encore DVD ( this will be the subject of another thread) and I was assured by the salesman it would (it didn't) and that the trial software is fully functional!
Well, that is untrue, and the salesmen and the sales supervisors (spoke to them all) are very seriously misinformed. The Trial version is NOT fully functional, however, you do not find out about it until you actually get the download page and then it clearly says in small print that encore and various HD codecs are not operational as well as some AE aspects on the trial version.
The reason I tell you this is that I don't know if installing via the trial software version makes any difference in how it sets up.
The significance of this is that I was told that Premiere Pro, After Effects and Encore build upon CS4 and you cannot uninstall CS 4 before loading the upgrade to CS5 nor should you uninstall it afterwards.
So this now possibly explains why the previous CS 4 I have on the system is also now responding just like CS5. (I don't know if it makes any difference, but CS5 installed Premiere Pro, After Effects and Encore in the C:\Window\Programs folder yet all other components are installed in the C:\Windows\Programs(86) folder. (My dynamic links work fine (so far) between Premiere and AE and Encore)
Okay, Harm, sorry I wrote so much but possibly this will help, and I hope there is something I can do immediately to resolve these serious delay (lag) issues.
PS: I have three internal hard drives. CS5 is installed on the C drive same as my OS and all my footage and premiere pro pjts are saved onto a different drive. Everything is 7200 rpm, 1TB, Sata 3Gb/s.. Except the internal drive where the PrPro Pjts and footage are stored is 2TB , 7200 RPM and 6Gb/s.

Premiere Pro CS5 Playback and Performance Issues

I upgraded (2) separate editing work stations to CS5 from CS4 about a month ago. I moved from 4 to 5 to try and get rid of some problems which both work stations were encountering.
The problems since the upgrade are similiar: playback from timeline has intermittent audio drop out and video going to black during playback, (new one)-video locked up but audio kept playing-system hung and had to be rebooted.
Also, when clicking around on the timeline or scrubbing the timeline, Premiere crashes.
This type of performance on playout or timeline usage is consistent on both machines which have indentical setups and builds. None of this happens all the time but happens enough to causes problems with workflow. We edit on the work stations, dub files to playback system for air, and use a shared server to move files back and forth as needed but files are always stored locally instead of using straight from server.
These machines are:
Premiere Pro CS5.02
OS WIndows 7 Pro 64 bit
12 GB Ram, DDR3-1333 (6-2GB modules)
CPU Intel Xeon Quad Core [email protected] GHZ, 2 processors, 8 MB Cache
500 GB SATA 2 hard drive, 7200 RPM, 32 MC (System Drive)...309 GB of space avail
(3) 1 TB SATA 2 hard drives, 7200RPM, 32 MC (3 TB, RAID0 STorage) 2.16 TB of space avail
Nvidia GE Force 9800 GT Graphics card, DUAL DVI, 1 GB
REaltek High Def Audio, Drivers 6.0.1.5953
(1) monitor in use
output of system runs to ADVC-700 breakout box to feed playback system
I have all of my software installed on C: (309 GB of 500 GB avail)
I have all of my videos files stored on D: (Raid Storage with 2.16 TB of 3 TB avail)
The only changes I've made since installing CS5 would be to change the auto save from 20 minutes to 60 minutes. Don't know if an auto save would cause an issue on playback as I've noted above.
I'm not a computer whiz by any stretch of the imagination but I can follow directions if given for testing/eval.

Do the PPBM5 Benchmark and send the results to me by PM, in addition to sending the results to Bill as indicated. I'll have a look at what might be going on here.

Premiere Pro CS5.0.4 -Will not play any video- reinstall didn't help

here's my system info -
Model: MacPro5,1, BootROM MP51.007F.B03, 4 processors, Quad-Core Intel Xeon, 3.2 GHz, 16 GB, SMC 1.39f11
Graphics: ATI Radeon HD 5870, ATI Radeon HD 5870, PCIe, 1024 MB
   ----------------I only use one monitor, 1920x1200, 32bit color depth
   ------------------No Capture Card, No Sound Card or I/O box
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8E), Broadcom BCM43xx 1.0
Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports
Serial ATA Device: HL-DT-ST DVD-RW GH61N
Serial ATA Device: TSSTcorp CDDVDW SH-222AL
Serial ATA Device: Hitachi HDS722020ALA330, 1.82 TB
---------- This 2tb Hitachi is my data drive - there are 600GB free (33%)
Serial ATA Device: OWC Mercury Extreme Pro SSD, 223.57 GB
   ---------This 250gb SSD drive is my system/application drive - 120GB free (50%)
Serial ATA Device: OWC Mercury Extreme Pro SSD, 111.79 GB
------------this 125GB SSD I use as a project-specific drive to serve up video very quickly when i'm generating Video material using the software VDMX
USB Device: Keyboard Hub, 0x05ac (Apple Inc.), 0x1006, 0xfd300000 / 2
USB Device: Apple Keyboard, 0x05ac (Apple Inc.), 0x0220, 0xfd320000 / 3
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x5a100000 / 2
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8215, 0x5a110000 / 3
FireWire Device: built-in_hub, Up to 800 Mb/sec
i've been using Premiere Pro for about a year and a half with no trouble, no crashes that i can remember.   I updated to 5.0.4 when it came out and experienced no problems.
I have not made any changes to my system (drivers, programs, etc.) since the last time i worked with Premiere Pro with no trouble. The only difference is that i generated approx. 52GB of new video files (mov. uncompressed 32bit 640x480 resolution) that i was beginning to edit in to a music video.
My current problem is:: there is absolutely no playback of video in 5.0.4.   not in the tiny project window preview, not in the source preview, and not in the timeline/canvas window.   when i push PLAY, the button turns into a square STOP button, but nothing happens.   this is independent of project or file type. The project i was working on when playback stopped is using uncompressed 640x480 32bit Quicktime files and one 44khz/16bit .AIFF file.   as a quick doublecheck, I just added a 640x480 Apple Intermediate Codec file and it also will not play back.   I opened older projects and none of them will playback.
My problem started while i was working on a project. I was working on the project for probably an hour and a half with no trouble. Then it seemed to get a bit sluggish and i could hear the HD churning a little more.   After rendering out a short section (just under 10 seconds), PPro did not play back the just rendered (now greenline) section. Immediate playback of rendered material was the default behavior, and this was the first time ever that the just rendered section did not play back.   I then discovered that no video would play back at all--in any of the windows.   I can scrub through all the video without any trouble--all the frames are there.
I shut down PPro, & restarted. No change.   I restarted my computer. No change.
Realizing that the problem was likely related to a lack of space on my data drive, i deleted approx. 500GB of files off my 2 TB drive, leaving just under a 1/3 of it free. i checked the drive for errors, and defragmented it. Premiere Pro still wouldn't play any file from any project.
The files are fine, they will playback anywhere else (several different file types involved in different projects). The files are compatible with Premiere Pro (uncompressed VGA resolution Quicktime .mov), i was editing on the timeline with them for hours before all video playback stopped.   All other Adobe programs (After Effects, Photoshop work fine).
I tried to find an answer/solution on these forums, unsuccessfully.   After uninstalling PPro and reinstall (did not help), and entire Suite uninstall, Adobe Clean, and reinstall, neither version 5.0.0 or 5.0.4 will play video --the no playback problem has persisted.
I was running out of HD space --i had less room than i thought -- down to about 7% of free space, a bone-headed move on my part. I'm not surprised that playback performance got compromised due to lack of space.   But i'm shocked that the problem is persisting.   Fortunately, i had just backed up my entire system the day before. (i've backed up many times before and this never affected PPro performance)
i tried to "CLEAN" the media cache for the sequence but it had no effect (in searching the forums, i saw somebody else have their 'crashing Premiere Pro' problem solved by hitting this button). I just took a look in the user/application support/adobe/common/5.0 to look at the "Media Cache" folder and the "Media Cache Files" folder.   Neither of them are empty, even after hitting the CLEAN cache button in the main preferences 'Media' settings window.   I don't know if this is the correct behavior or not.   (i'd expect a "clean" command to empty the folder, but i'm not the programmer)
This does not appear to be the ATI/5.0 problem that so many Mac users suffered (i was lucky to never have that problem).    Again, i've never had any problems with Premiere Pro over the last year and a half, until working on this latest project with the Hard Drive very low on space.   I'm 99.9% positive that's at the heart of the issue.
I don't understand why a clean reinstall did not help in this regard. The problem is clearly PPro specific.   I found one topic in the forum where someone else experienced this same "no video playback" problem, but there was never follow-up from the user saying whether or not his problem was solved (or what was done to correct the problem).
I'd love to get some help--- seems to be a very rare issue, but right now, i can do no video editing. btw, i started a new project as well and imported a .mov file -- same problem, no video playback.
the weird thing is that i can actually still edit video. i just rearranged my timeline assets and rendered out a minute-long quicktime (Apple Intermediate Codec) .mov and it looks and plays as it should.    This is really weird. I'm baffled -- there must be some way to fix this.   I don't want to have to go back to Final Cut, certainly not when i've already paid for Create Suite 5 Production Premium and EVERYTHING works except for video playback in PrPro.
thanks in advance for your help
Message was edited by: magneticjak
Message was edited by: magneticjak

hello.   hey, thanks very much for writing back. i got some good info with a search or two. (info about what regedit is and what corresponds to it in OS X -- regedit allows you to edit "preference" keys for individual programs, OSX's equivalent for these keys are the .plists in User & System: Preferences and Application Support)
what i ended up doing was uninstalling Premiere Pro (not the suite, just PPro).   Then i deleted a few preference files:
from User /Preferences/Adobe:
com.adobe.AdobePremierePro.plist
com.Adobe.Premiere Pro.5.0.plist
and from System Preferences:
the file: Adobe Premiere Pro Prefs
and..
/.../Premiere Pro/5.0/...
AMEPrefs.xml     (i noticed that there's also a preference file in Media Encoder's own folder so i didn't sweat this one)
Debug Database.txt
Placeholder Preset.epr
PostEncodeCmds.pref
PresetCache.xml
Trace Database.txt
NOTE:
of course i don't know if deleting any files beyond the 2 .plist files in User Prefs was necessary, but... it seems to have worked.
I then reinstalled Premiere Pro CS5, and fired up an old project and i've got playback of HD and DV files, and snappy editing and rendering, so hopefully i'm good to go.   I'm just going to stick with v5.0.0 because i actually don't remember ever having any trouble with it, and i don't remember v5.0.4 adding anything i was 'missing' or 'needed'
hopefully, this thread will be useful for any future folks that run into trouble - and it's got a solution for both Windows and OS X
happy editing,
peace

Premiere Pro CS5 takes up to 40 minutes to start up

Similar Messages

Maybe you are looking for