Premiere Pro CS5 won't import mov file?

Mac Mini OSX 10.6.8 2.4GHz Duo Core Intel 8GB RAM: Quicktime 10.0(128)
I have serveral MOV files that a Camera Crew shot raw footage then recaptured to MOV for me but now I found out that I can't import these files into Premiere CS5, I get a codec miss or unavailable error. I can't even play this MOV file in QT, it says I need  a codec. I don't have Final Cut Pro or iLife. What is the codec I need and where can I get the codec to Import my MOV files into Premiere Pro? Or is there a way for me to recapture these files?
Here's a screenshot of the MOV file info. Thanks for any help, I'm new to Premiere

You may have been given video encoded with the Apple ProRes codec.  Apple provides free decoders you can install that may be able to help you out.
http://support.apple.com/downloads/Apple_ProRes_QuickTime_Decoder_1_0_for_Windows
http://support.apple.com/downloads/Apple_ProRes_QuickTime_Decoder_1_0_for_Mac
If these don't work, you video may be encoded with an Avid codec.  Avid has their full range of codecs available for free.  What's nice is that you can both read and record with them.
http://avid.custkb.com/avid/app/selfservice/search.jsp?DocId=392959&ssdFilterCommunity15=1 408&ssdFilterCommunity13=0&ssdFilterCommunity11=0&ssdFilterCommunity10=368&ssdFilter_Searc hKeyWord=codecs&page=1&ssdSearchOperator=0&ssdFilterCommunity3=0&Hilite=codecs
Hope this helps.

Similar Messages

  • Premiere Pro CC will not import .mov files

    Having issues with Premiere Pro CC, I cannot import .MOV files created with my Canon 6D.
    If I try to import the files, I get a very generic "File format not supported" error msg.
    This is a new install of Premiere CC on a new computer. I was able to import them using Premiere Pro CC on the old computer.
    Quicktime will play these files fine on my new computer.
    Premiere Pro CS6 will import these files on the new computer.
    Premiere Pro CC would open them fine on my old computer.
    I'm not even sure where to start. Any help would be appreciated.
    Here are my system details:
    OSX 10.9.3
    new Mac Pro
    3Ghz 8-Core Xeon E5
    64 GB RAM
    Files are on external G-Tech Thunderbolt drive.

    That was I was thinking at first, but if Premiere CS6 (installed on the same computer) imports and plays them, they must be on the system, no?
    I really do not want to transcode. I have an existing project that uses the videos and the project on the new system will not import them or re-link to the videos. Really trying to get away from having to re-create the project and re-edit.
    Thanks!

  • Premiere Pro CS5 won't import still images correctly

    I've about had it with this pile of ****.
    Brand new install of Premiere Pro CS5. When attempting to import still images, random images will show up as other images. i.e. in Windows, I'll have the following:
    one.jpg (shows up at one.jpg)
    two.jpg (shows up at two.jpg)
    three.jpg (shows up at three.jpg)
    Once I import them into PPro, I get this:
    one.jpg (shows up at one.jpg)
    two.jpg (shows up at two.jpg)
    three.jpg (shows up at one.jpg) <-----
    In other words, three.jpg is named three.jpg in PPro, but when I bring it into a sequence, or view it, it displays the image from one.jpg
    I've tried clearing the media cache, renaming the images, moving them to different directories/drives. Any suggestions? Or should I just get my money back ffs. Thanks for any help.
    -Eric

    You've stumbled onto a bug.
    Here's the interim fix.
    Imported Image Links Problem
    And here

  • Premiere Pro CC won't import video files

    Two days ago I used the free trial of Adobe Premiere Pro CC to make a video. Everything was working fine, and I saved the project so I could work on it again later. Today I tried to open Premiere Pro and it told me that my trial had expired and that I needed to buy it. I bought the monthly plan for Premiere Pro CC and opened up my previous project to continue editing. However, when I opened it, all of the files on the dashboard were red and it says "Media Offline". I tried to locate the media files but then a notification pops up that says "Error Message: Format unsupported or files damaged". The video files I'm trying to use are .mov, so it should be working like it did two days ago. It lets me import pictures, but no video. I could really use some help with this, it's a project for work. Thanks so much

    Hi bschmus12,
    Try this, rename the folder where your media is and then try to relink. Does that work for you?
    Thanks,
    Kevin

  • Premiere CS6 won't import mov files, the message: "file has no video or audio streams" shows up instead. How can I import the files?

    Premiere CS6 won't import mov files, the message: "file has no video or audio streams" shows up instead. How can I import the files?

    MOV is a wrapper that can contain many different codecs. The message you get is indicative of a distribution codec inside the MOV wrapper. You may need to convert the material to an editable codec before importing.

  • DVD studio Pro won't import .mov files

    My dvd studio pro 4.2.2 from final cut pro 7.0.3 won't import .mov files. Any suggestions?
    Thanks,
    Chris

    Ask this on the Final Cut Studio forum.

  • How do I rectify the issue that AE (CC) won't import mov files on Windows 8.1.  (It's the most current Quicktime).

    How do I rectify the issue that AE (CC) won't import mov files on Windows 8.1.  (It's the most current Quicktime).

    troubleshooting QuickTime errors with After Effects

  • Premiere Elements 13 has stopped importing MOV. files. Quicktime is installed and working

    Premiere Elements 13 has stopped importing MOV. files. Quicktime is installed and working.

    Nowconfused
    I tried to get background information on the video from your camera but all I could find so far is that the camera is probably recording
    1080p (1920 x 1080 @ 29.97 or 30 progressive frames per second. What are you (manually) or the program (automatically) setting as the project
    preset to match the properties of your video source. See Edit Menu/Project Settings/General and the readings for Editing Mode, Timebase, Frame Size, and Pixel Aspect Ratio even if the fields look grayed out.
    How are you importing the files into the Premiere Elements 13 project - with the Add Media/Files and Folders/Project Assets from a computer
    hard drive location or are you making a USB connection between the camera and computer/Premiere Elements 13 and using Add Media/Video ..../Video Importer? Could you possibly have changed the way you are importing the files into a project?
    Would it be possible for you to send a small sample of one of these .mov files that will no longer import? Maybe in a Dropbox link that you include in a reply?
    Do you have any of the older files still available - the ones that did import at one time? If so, will they still import into a project or do they now not import?
    More later.
    Thanks for the follow ups.
    ATR

  • I had to re-install Premiere Pro CS5 and now video are files acting funny...

    Hello. I had to reformat my system drive and did a fresh install of Windows 7 Home Premium 64-bit and then I did an anytime upgrade to Windows 7 Professional 64-bit. I then re-installed Premiere Pro CS5. Here's the problem. When I open any of my projects that I worked on BEFORE I re-installed Premiere (when I was using Windows 7 Home Premium), the video files on the timeline all look corrupted when I play the timeline now. They have these weird block artifacts and also a constant pulsing thing going on. I deleted all the media cache files and all the media cache database files but, nothing changed even though Premiere conformed every single video file in the project again. Then, I went to "Sequence" and hit "Render Entire Work Area" and after Premiere was finished rendering, I noticed the artifacts and pulsing are completely gone BUT, the video files look like a VHS tape that has been recorded over a few times. The edges of people and things in focus aren't nice and sharp like they were before I re-installed Premiere. I DO NOT have the time or patience to have to delete all the video files and import them again into the project and re-edit the entire scene! Can someone please help me resolve this problem?! I am about done with Premiere!
    Is there a way to delete the video source files that are on the left side of the timeline (next to the "Source" window, where they got imported into the project) without deleting the edited video files on the timeline and then re-import the same source video files into the project, kind of like "refreshing" the video files? If this is possible, it seems like this would fix the problem without me having to re-edit everything again.
    *Update*  My idea of just re-importing the source video clip won't work either. I deleted one of the source video clips, which deleted its reference clip on the timeline, and I re-imported the video source clip to see if it would play all weird in Premiere and sure enough, it has the same exact block artifacts and pulsing effect like all the other source clips in the project. It seems that if that's the case, it might be a codec problem. But, that doesn't make sense because if I open the clip on my hard drive with Windows Media Player or Allplayer, the clips plays perfectly fine and looks like it is supposed to. So, it must be a codec problem in Premiere??? Could it be that Premiere Pro CS5 doesn't work well with Windows 7 Professional? I find that hard to believe. Can someone please help me?
    By the way, all the video clips in the project are from my Panasonic GH1 or my Panasonic GH2. They are all 1080p/24 AVCHD. I even made a new sequence within the same project making sure the sequence settings are AVCHD 1080p 24 and still nothing is fixed.

    Have you tried exporting a 10 second section of the footage to see if the issue shows up once the seqeunce is actually exported from the timeline. I edit on CS5 with windows 7 pro at work quite often and have no issues so I assure you that isn't the issue. I also edit with AVCHD footage when at home and work quite freqeuntly as well so I'm positive that isn't the issue. It sounds like a GPU driver has been corrupted in the way it interacts with premiere pro. What type of GPU do you have? If it supports MPE's GPU acceleration have you tried turning it off and seeing if that makes any difference?
    Anyways though try to export a 10 second test section of your timeline to see if when the clip is exported from premiere it will play normally in windows media player or vlc or w/e media player you want to use. If it exports fine then you can almost be positive it's a corrupted video card driver. If that's the case I'd re-install your GPU's driver and also check your gpu makers website to see if they have a updated driver avaiable.

  • IPhoto won't import .mov files from iPhone

    I'm trying to import the photos and videos from my iPhone and the following screen shows up:
    I've only had this trouble since updating to Yosemite. Any help is appreciated.
    MacBook Pro (17-inch, Mid 2010)
    8GB Memory
    2.53 GHz Intel Core i5

    There are many, many posts of this nature in these forums.  See, for example:
    iphoto won’t import mov video
    For many, rebuilding the XPC helper cache solves the problem off the bat. In terminal try this, and reboot:
    sudo /usr/libexec/xpchelper --rebuild-cache
    The above posted by Andy Ball on a thread related to a similar problem with Aperture:
    Re: Import video to Aperture library on Mountain Lion
    Other things to try:
    1. create a fresh iPhoto library and try that.  (hold down opt while launching iPhoto)
    2. create a new OS X user (in system preferences) and try there.
    In my case – and many cases – neither of those things work either, which means the problem is system wide.  Again suggesting that the xpc helper solution might work. But for me it did not either.
    There are other suggestions that there are conflicts with Perian (on Yosemite) and flip4mac.  In my case uninstalling both of those didn't solve it either.
    So maybe one of those solutions will work for you, results apparently vary.  But this is a huge unresolved issue many others are having as well.  I have a case with a senior apple advisor open, still unresolved. His suggestion of course, at this point, is an archive and re-install. I'm not ready to go there yet.
    BTW, another thing he had me try was to import the file with Image Capture (which works).  Then open it in QuickTime Player X.  Then try exporting to 480p.  Does QuickTime crash?  It does for me.
    My summary:
    1. Files successfully import with Image Player.
    2. Files play with QuickTime Player X.
    3. QuickTime Player X crashes when exporting to 480p.
    4. Files import with iMove.
    5. Files fail to import with iPhoto (unrecognized format as with OP)
    6. iPhoto import failure/errors are system wide and not specific to a library or a user.
    7. rebuilding xpchelper cache and rebooting in my case does not resolve issue.
    8. same videos import fine in iPhoto on a totally different system (laptop running same versions of OS X 10.10 and iPhoto 9.5.1)

  • Premiere Pro CS6 Hangs When Importing .mov

    Hi,
    For a few days now I have been trying to import an hour long clip into Premiere Pro CS6. Usually this takes only a few seconds, but lately it has been hanging. It is stuck on a little window saying "Import Files" and the yellow progress bar doesn't appear. I don't know if this has anything to do with the recent update I installed to my Production Premium applications or if it may be my new Blackmagic drivers that messed it up. I have tried waiting out the long import by leaving it on overnight and it has still not fixed it. I even uninstalled Premiere and reinstalled it. Any help would be appreciated.
    The codecs of the video are H.264, AAC
    I am also running Mac OS X 10.7.5 on a mid-2011 iMac

    My machine is also hanging in the same fashion.   Very, very frustrating when you have editing work to do.  If I reboot, I seem to be able to import a few files but then the next one hangs. 
    I'm trying to import mov files from my Canon 5d Mark III.
    I updated my video driver (that needed to be done anyway) but that didn't make any difference.

  • Adobe Premiere Pro CS5.5 crashes after using "File"-Menu

    Adobe Premiere Pro CS5.5
    Hello,
    As of yesterday, can the "File" menu no longer operate. Other submenus can not be done. The program crashes after.
    I have been three times the program is uninstalled and reinstalled. No improvement.
    Yesterday I drove down the PC and there were 21 Windows updates, are there perhaps relationships?
    Who can help me?
    Gerd

    Update! - FIX...
    Spent about 5 hours working with a 2nd level Adobe Support tech and we were able to track down the error. You’re not going to believe this.
    Adobe Premiere was the only application affected by the bug. AF, Encore, Audition were all able to open a WAV file with no problem. Premiere would lock up (Not Responding) as soon as you tried to open a WAV file.
    Come to find out it was not an Adobe problem after all. I installed the Smart Sound plugins in June/July of this year and that plugin was the issue. Once it was removed I could import Wav files again.
    Smart Sound has upgraded the plugin and the new plugin works just fine.
    My thanks to the Adobe tech who stayed with the problem until it was resolved. And I suggested to the SmartSound tech that they find a better way to notify users when they find a bug of this magnitude. But you might guess how well that was revived.

  • LR 5.3 won't import .mov files from iphone 5s

    I'm running Mavericks and LR 5.3 and have had trouble importing video files from my iphone 5s.  All of my software is up to date.  It seems that LR is having trouble connecting to the dynamic link server.  It doesn't work even when I disable my firewall.  I've already purged my video cache in LR.  Is there anything else I should try?

    There are many, many posts of this nature in these forums.  See, for example:
    iphoto won’t import mov video
    For many, rebuilding the XPC helper cache solves the problem off the bat. In terminal try this, and reboot:
    sudo /usr/libexec/xpchelper --rebuild-cache
    The above posted by Andy Ball on a thread related to a similar problem with Aperture:
    Re: Import video to Aperture library on Mountain Lion
    Other things to try:
    1. create a fresh iPhoto library and try that.  (hold down opt while launching iPhoto)
    2. create a new OS X user (in system preferences) and try there.
    In my case – and many cases – neither of those things work either, which means the problem is system wide.  Again suggesting that the xpc helper solution might work. But for me it did not either.
    There are other suggestions that there are conflicts with Perian (on Yosemite) and flip4mac.  In my case uninstalling both of those didn't solve it either.
    So maybe one of those solutions will work for you, results apparently vary.  But this is a huge unresolved issue many others are having as well.  I have a case with a senior apple advisor open, still unresolved. His suggestion of course, at this point, is an archive and re-install. I'm not ready to go there yet.
    BTW, another thing he had me try was to import the file with Image Capture (which works).  Then open it in QuickTime Player X.  Then try exporting to 480p.  Does QuickTime crash?  It does for me.
    My summary:
    1. Files successfully import with Image Player.
    2. Files play with QuickTime Player X.
    3. QuickTime Player X crashes when exporting to 480p.
    4. Files import with iMove.
    5. Files fail to import with iPhoto (unrecognized format as with OP)
    6. iPhoto import failure/errors are system wide and not specific to a library or a user.
    7. rebuilding xpchelper cache and rebooting in my case does not resolve issue.
    8. same videos import fine in iPhoto on a totally different system (laptop running same versions of OS X 10.10 and iPhoto 9.5.1)

  • PE8 won't import .mov files

    I am using a new installation of PE8 on a new computer. When attempting to import .mov files I get a message saying that the file type is not supported or the required codec is not installed. .mov files should be supported and there was never a problem on my old machine.
    Some history. The files were digitized on a mac using final cut pro and then transferred to this windows 7 computer. I renamed the files to .mov as I have always done in the past without issue.
    Any ideas?

    MOV is but a wrapper. A lot of stuff can be inside them. This ARTICLE will give you some background.
    As Steve asked, where did the files come from?
    If you are on a PC, and the material was captured on a Mac, it is likely that there is a CODEC, specific to the Mac, and not available on the PC. If that is the case, then the ONLY way to handle the files is to Capture on the Mac, but with an X-platform CODEC.
    Good luck,
    Hunt

  • IMovie 09 won't import .mov files

    Running iMovie 09 (v8.0.6) under 10.6.5 on MBP 13.
    I'm trying to import a couple .mov files from an external hard drive. In the dialog box that results after choosing File:Import:Movies, I can navigate to where the files are, but their names are grayed out so I can't access them.
    Any ideas?
    BTW, problem does not occur with .mp4 file.

    Here is the same! The iMovie 08 wont import .mov files. Even if I made it in the iWork/Keynote with H.264 or MPEG4 codec. You can work with the .avi files , they are opening in iMovie well, and you can edit them also. But not the .mov files. Strange...
    Message was edited by: Laximus

Maybe you are looking for

  • Fiscal year variant Z1 is not maintained for calendar year 2012 when loadin

    Dear Experts, We are working on BI7.0 extracting data from ECC 6.0. I am trying to load data from 0HR_PY_PP_1 which is a Self DataSource in our BW System (extracts data from 0EMPLOYEE and 0PERSON) to load into ZPA_C50 which is a copy of BCT InfoCube

  • I need urgent help for the logic

    hi all, Initially, the requirement was to create PO regardless the Purchase Requisition based on the formula If (Open Qty + Current Stock) < Safety Stock ==>> THEN A PO NEEDS TO BE CREATED This is absolutely fine, this created the PO as per the above

  • My iPod photo's click wheel doesn't work.

    My iPod photo's click wheel doesn't work? I can click it but cannot scroll with it... Any suggestions?

  • Macbook Display Unstable

    I don't know why, after i reinstall the Mac OS, something wrong with my display... it goes lighter and darker for few secs, just like unstable monitors... Is there anything i can do? and it does it not all the time but 10 times in a hour...

  • Database Availability Group - Network Problem

    Hi All i have a question, hope that you can help me. My domain have 2 site. Each site have 3 mailbox server. This morning at 1 AM, mailbox database active move from HQ site to DR site because of network issue. But at 3 AM, mailbox database active mov