Premiere Pro CS6 continually crashing on startup
PP CS6 has been continually crashing on opening the program every time today - gets to initial windows screen and then crashes.
Have uninstalled program, downloaded and reinstalled but same problem. Crash report as follows:
[Please don't post crash reports here in the forums. It makes the thread unwieldy. Instead, send those as an attachment if you get a PM from an Employee asking for it.]
Uninstalled again and downloaded latest version (CS6) from Adobe site - Premiere Pro 6 LS7 (unable to ascertain exact build because crashed again before being able to look at build number)
Running on Mac OSX 10.7.4
Macbook Pro 17" 2.2GHz Intel Core i7
8GB ram
Program opens up windows, followed by Mac spinning ball before crashing
Program had been stable until today - VLC was opened for first time use last night. I uninstalled it before reinstall of Premiere Pro to see if it caused a conflict, but same resulting crash.
No other software running at time of last number of crashes. Macbook Pro is my field machine and therefore has variety of applications for broadcast use (newsgathering use) including Audition, Photoshop and FCP7.
No third party effects or hardware installed
Premiere Pro running with Mercury Playback GPU software mode
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Final Cut Pro X continuously crashes during startup
Hi,
Does anyone have a solution for Final Cut Pro X continuously crashing during startup? I can't get it to work anymore on my MacPro since I tried to import iMovie events into it (it crashed then). The error message I keep on getting in the console is:
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x00000001187a4006
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thanks in advance for any help on like how to reset it to its default or anything that will help solve the crash.
RogierHere it is Jon:
Process: Final Cut Pro [568]
Path: /Applications/Final Cut Pro.app/Contents/MacOS/Final Cut Pro
Identifier: com.apple.FinalCut
Version: 10.0 (179114)
Build Info: ProEditor-179110400~1
App Item ID: 424389933
App External ID: 3491984
Code Type: X86-64 (Native)
Parent Process: launchd [150]
Date/Time: 2011-06-24 01:41:18.510 +0200
OS Version: Mac OS X 10.6.8 (10K540)
Report Version: 6
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x000000012d4db006
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 com.apple.Flexo 0x00000001008ef07b DVFormatReaderCreateFromStream + 2795
1 com.apple.Flexo 0x00000001008ebab4 -[FFMovieInstanceFig _openMovie] + 308
2 com.apple.Flexo 0x00000001008eb60a -[FFMovieInstanceFig initWithURL:] + 106
3 com.apple.Fig.provider 0x00000001107a94df 0x11079e000 + 46303
4 com.apple.Flexo 0x0000000100743364 -[FFProvider _sourcesMakeIfNil] + 452
5 com.apple.Flexo 0x0000000100742048 -[FFProvider sourceKeys] + 24
6 com.apple.Flexo 0x00000001007434f5 -[FFProvider firstVideoSource] + 53
7 com.apple.Flexo 0x0000000100743b46 +[FFProvider providerHasValidSourceForURL:] + 182
8 com.apple.Flexo 0x0000000100d63d6b -[FFMediaEventProjectData newAnchoredSequenceFromURL:manageFileType:keywords:validateFiles:] + 811
9 com.apple.Flexo 0x0000000100d650a5 -[FFMediaEventProjectData addClipsFromURLs:manageFileType:processNow:warnClipsAlreadyExist:isImportingFro mImovie:keywordSets:validateFiles:] + 485
10 com.apple.Flexo 0x0000000100bcfff1 -[FFIMovieImporter newImportMediaWithURL:pathPtr:error:] + 1505
11 com.apple.Flexo 0x0000000100bcf478 -[FFIMovieImporter importToEventWithDisplayName:error:] + 408
12 com.apple.Flexo 0x0000000100bd12a1 +[FFIMovieImporter actionImportWithURL:project:event:error:] + 481
13 com.apple.FinalCut 0x0000000100033ecd -[PEAppController importEventDirectory:withProgress:] + 605
14 com.apple.FinalCut 0x0000000100033a4a -[PEAppController eventImportAlertDidEnd:returnCode:contextInfo:] + 250
15 com.apple.AppKit 0x00007fff81635156 -[NSAlert didEndAlert:returnCode:contextInfo:] + 107
16 com.apple.AppKit 0x00007fff81622d45 -[NSApplication endSheet:returnCode:] + 321
17 com.apple.AppKit 0x00007fff8161c170 -[NSAlert buttonPressed:] + 264
18 com.apple.AppKit 0x00007fff81534eda -[NSApplication sendAction:to:from:] + 95
19 com.apple.prokit 0x00000001002f77ed -[NSProApplication sendAction:to:from:] + 100
20 com.apple.Flexo 0x00000001008c6028 -[FFApplication sendAction:to:from:] + 104
21 com.apple.AppKit 0x00007fff81534e39 -[NSControl sendAction:to:] + 94
22 com.apple.AppKit 0x00007fff815c084b -[NSCell trackMouse:inRect:ofView:untilMouseUp:] + 1715
23 com.apple.AppKit 0x00007fff815f137a -[NSButtonCell trackMouse:inRect:ofView:untilMouseUp:] + 555
24 com.apple.AppKit 0x00007fff815bf2f5 -[NSControl mouseDown:] + 624
25 com.apple.AppKit 0x00007fff814d93a7 -[NSWindow sendEvent:] + 5409
26 com.apple.AppKit 0x00007fff8140eafa -[NSApplication sendEvent:] + 4719
27 com.apple.prokit 0x00000001002f8f48 -[NSProApplication sendEvent:] + 1634
28 com.apple.Flexo 0x00000001008c5943 -[FFApplication sendEvent:] + 483
29 com.apple.AppKit 0x00007fff813a56de -[NSApplication run] + 474
30 com.apple.prokit 0x00000001002fa04b NSProApplicationMain + 267
31 com.apple.FinalCut 0x0000000100002138 start + 52
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x00007fff894a7c0a kevent + 10
1 libSystem.B.dylib 0x00007fff894a9add _dispatch_mgr_invoke + 154
2 libSystem.B.dylib 0x00007fff894a97b4 _dispatch_queue_invoke + 185
3 libSystem.B.dylib 0x00007fff894a92de _dispatch_worker_thread2 + 252
4 libSystem.B.dylib 0x00007fff894a8c08 _pthread_wqthread + 353
5 libSystem.B.dylib 0x00007fff894a8aa5 start_wqthread + 13
Thread 2: Dispatch queue: com.apple.root.low-priority
0 libSystem.B.dylib 0x00007fff894a7c0a kevent + 10
1 com.apple.Flexo 0x00000001009afcac __-[FFStorageManager _createKernelQueue]_block_invoke_1 + 28
2 libSystem.B.dylib 0x00007fff894cad64 _dispatch_call_block_and_release + 15
3 libSystem.B.dylib 0x00007fff894a92d1 _dispatch_worker_thread2 + 239
4 libSystem.B.dylib 0x00007fff894a8c08 _pthread_wqthread + 353
5 libSystem.B.dylib 0x00007fff894a8aa5 start_wqthread + 13
Thread 3:
0 libSystem.B.dylib 0x00007fff894c9a6a __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff894cd881 _pthread_cond_wait + 1286
2 com.apple.progl.framework 0x00000001028a17ea (anonymous namespace)::threadFunc(void*) + 70
3 com.apple.procore.framework 0x00000001001594fc PCThread::startup(void*) + 18
4 libSystem.B.dylib 0x00007fff894c7fd6 _pthread_start + 331
5 libSystem.B.dylib 0x00007fff894c7e89 thread_start + 13
Thread 4: com.apple.flexo.throttled-scheduled-io
0 libSystem.B.dylib 0x00007fff894c9a6a __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff894cd881 _pthread_cond_wait + 1286
2 com.apple.Flexo 0x0000000100872858 Synchronizable::Wait() + 56
3 com.apple.Fig.provider 0x00000001107cb0a8 0x11079e000 + 184488
4 com.apple.Flexo 0x000000010087b65a Thread::RunHelper(void*) + 42
5 libSystem.B.dylib 0x00007fff894c7fd6 _pthread_start + 331
6 libSystem.B.dylib 0x00007fff894c7e89 thread_start + 13
Thread 5:
0 libSystem.B.dylib 0x00007fff894a8a2a __workq_kernreturn + 10
1 libSystem.B.dylib 0x00007fff894a8e3c _pthread_wqthread + 917
2 libSystem.B.dylib 0x00007fff894a8aa5 start_wqthread + 13
Thread 6:
0 libSystem.B.dylib 0x00007fff894c9a6a __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff894cd881 _pthread_cond_wait + 1286
2 com.apple.CoreVideo 0x00007fff827d7342 CVDisplayLink::runIOThread() + 804
3 com.apple.CoreVideo 0x00007fff827d6fe3 startIOThread(void*) + 139
4 libSystem.B.dylib 0x00007fff894c7fd6 _pthread_start + 331
5 libSystem.B.dylib 0x00007fff894c7e89 thread_start + 13
Thread 7: MIO Mounting Thread
0 libSystem.B.dylib 0x00007fff8948edda semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x00007fff894cd772 _pthread_cond_wait + 1015
2 com.apple.Foundation 0x00007fff8076efa3 -[NSCondition waitUntilDate:] + 399
3 com.apple.Foundation 0x00007fff80762122 -[NSConditionLock lockWhenCondition:beforeDate:] + 238
4 com.apple.proapps.MIO 0x00000001015c989c -[PluginLockPair scanPaths] + 284
5 com.apple.Foundation 0x00007fff80735204 __NSThread__main__ + 1429
6 libSystem.B.dylib 0x00007fff894c7fd6 _pthread_start + 331
7 libSystem.B.dylib 0x00007fff894c7e89 thread_start + 13
Thread 8: MIO Mounting Thread
0 libSystem.B.dylib 0x00007fff8948edda semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x00007fff894cd772 _pthread_cond_wait + 1015
2 com.apple.Foundation 0x00007fff8076efa3 -[NSCondition waitUntilDate:] + 399
3 com.apple.Foundation 0x00007fff80762122 -[NSConditionLock lockWhenCondition:beforeDate:] + 238
4 com.apple.proapps.MIO 0x00000001015c989c -[PluginLockPair scanPaths] + 284
5 com.apple.Foundation 0x00007fff80735204 __NSThread__main__ + 1429
6 libSystem.B.dylib 0x00007fff894c7fd6 _pthread_start + 331
7 libSystem.B.dylib 0x00007fff894c7e89 thread_start + 13
Thread 9: MIO Mounting Thread
0 libSystem.B.dylib 0x00007fff8948edda semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x00007fff894cd772 _pthread_cond_wait + 1015
2 com.apple.Foundation 0x00007fff8076efa3 -[NSCondition waitUntilDate:] + 399
3 com.apple.Foundation 0x00007fff80762122 -[NSConditionLock lockWhenCondition:beforeDate:] + 238
4 com.apple.proapps.MIO 0x00000001015c989c -[PluginLockPair scanPaths] + 284
5 com.apple.Foundation 0x00007fff80735204 __NSThread__main__ + 1429
6 libSystem.B.dylib 0x00007fff894c7fd6 _pthread_start + 331
7 libSystem.B.dylib 0x00007fff894c7e89 thread_start + 13
Thread 10: MIO Mounting Thread
0 libSystem.B.dylib 0x00007fff8948edda semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x00007fff894cd772 _pthread_cond_wait + 1015
2 com.apple.Foundation 0x00007fff8076efa3 -[NSCondition waitUntilDate:] + 399
3 com.apple.Foundation 0x00007fff80762122 -[NSConditionLock lockWhenCondition:beforeDate:] + 238
4 com.apple.proapps.MIO 0x00000001015c989c -[PluginLockPair scanPaths] + 284
5 com.apple.Foundation 0x00007fff80735204 __NSThread__main__ + 1429
6 libSystem.B.dylib 0x00007fff894c7fd6 _pthread_start + 331
7 libSystem.B.dylib 0x00007fff894c7e89 thread_start + 13
Thread 11: MIO Mounting Thread
0 libSystem.B.dylib 0x00007fff8948edda semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x00007fff894cd772 _pthread_cond_wait + 1015
2 com.apple.Foundation 0x00007fff8076efa3 -[NSCondition waitUntilDate:] + 399
3 com.apple.Foundation 0x00007fff80762122 -[NSConditionLock lockWhenCondition:beforeDate:] + 238
4 com.apple.proapps.MIO 0x00000001015c989c -[PluginLockPair scanPaths] + 284
5 com.apple.Foundation 0x00007fff80735204 __NSThread__main__ + 1429
6 libSystem.B.dylib 0x00007fff894c7fd6 _pthread_start + 331
7 libSystem.B.dylib 0x00007fff894c7e89 thread_start + 13
Thread 12: com.apple.dvdplayback-DDPTask
0 libSystem.B.dylib 0x00007fff8948edb6 semaphore_wait_trap + 10
1 com.apple.AVCHDPlugin 0x000000012d9eeeb7 semaphore_wait(viona_semaphore_t*) + 55
2 com.apple.AVCHDPlugin 0x000000012d9fc460 WinPortServer::ProcessMessages() + 768
3 com.apple.AVCHDPlugin 0x000000012d9808a3 DDP_Init + 723
4 com.apple.AVCHDPlugin 0x000000012d9ee6c0 ST20Thread::Run(PThreadRunParams*) + 32
5 libSystem.B.dylib 0x00007fff8956a29a _pthread_body + 24
Thread 13:
0 libSystem.B.dylib 0x00007fff8948ed7a mach_msg_trap + 10
1 libSystem.B.dylib 0x00007fff8948f3ed mach_msg + 59
2 com.apple.CoreFoundation 0x00007fff875bb932 __CFRunLoopRun + 1698
3 com.apple.CoreFoundation 0x00007fff875badbf CFRunLoopRunSpecific + 575
4 com.apple.CoreFoundation 0x00007fff875bab46 CFRunLoopRun + 70
5 com.apple.qmaster.do 0x000000013274c439 swamp::CRAdReceiver2::ReceivingThread::runOnce() + 187
6 com.apple.AECore 0x0000000110d8aca5 aecore::CThread::runThread() + 35
7 com.apple.AECore 0x0000000110d88c8a threadProc(void*) + 9
8 libSystem.B.dylib 0x00007fff894c7fd6 _pthread_start + 331
9 libSystem.B.dylib 0x00007fff894c7e89 thread_start + 13
Thread 14:
0 libSystem.B.dylib 0x00007fff894d2932 select$DARWIN_EXTSN + 10
1 com.apple.AECore 0x0000000110d8acd2 aecore::CThread::runThread() + 80
2 com.apple.AECore 0x0000000110d88c8a threadProc(void*) + 9
3 libSystem.B.dylib 0x00007fff894c7fd6 _pthread_start + 331
4 libSystem.B.dylib 0x00007fff894c7e89 thread_start + 13
Thread 15: com.apple.CFSocket.private
0 libSystem.B.dylib 0x00007fff894d2932 select$DARWIN_EXTSN + 10
1 com.apple.CoreFoundation 0x00007fff875dd498 __CFSocketManager + 824
2 libSystem.B.dylib 0x00007fff894c7fd6 _pthread_start + 331
3 libSystem.B.dylib 0x00007fff894c7e89 thread_start + 13
Thread 16:
0 libSystem.B.dylib 0x00007fff894a8a2a __workq_kernreturn + 10
1 libSystem.B.dylib 0x00007fff894a8e3c _pthread_wqthread + 917
2 libSystem.B.dylib 0x00007fff894a8aa5 start_wqthread + 13
Thread 17:
0 libSystem.B.dylib 0x00007fff894a8a2a __workq_kernreturn + 10
1 libSystem.B.dylib 0x00007fff894a8e3c _pthread_wqthread + 917
2 libSystem.B.dylib 0x00007fff894a8aa5 start_wqthread + 13
Thread 18:
0 libSystem.B.dylib 0x00007fff894a8a2a __workq_kernreturn + 10
1 libSystem.B.dylib 0x00007fff894a8e3c _pthread_wqthread + 917
2 libSystem.B.dylib 0x00007fff894a8aa5 start_wqthread + 13
Thread 19:
0 libSystem.B.dylib 0x00007fff894c9a6a __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff894c98f9 nanosleep + 148
2 libSystem.B.dylib 0x00007fff894c9863 usleep + 57
3 com.apple.AppKit 0x00007fff8152b3a1 -[NSUIHeartBeat _heartBeatThread:] + 1540
4 com.apple.Foundation 0x00007fff80735204 __NSThread__main__ + 1429
5 libSystem.B.dylib 0x00007fff894c7fd6 _pthread_start + 331
6 libSystem.B.dylib 0x00007fff894c7e89 thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000000 rcx: 0x000000000000000c rdx: 0x000000012d4db006
rdi: 0x000000012d4db006 rsi: 0x0000000000000000 rbp: 0x00007fff5fbfd610 rsp: 0x00007fff5fbfd420
r8: 0x000000000000000b r9: 0x0000000000000001 r10: 0x000000012d48f000 r11: 0x00000000000203a0
r12: 0x0000000064762020 r13: 0x00000001008eeed0 r14: 0x00000001188e7a90 r15: 0x00007fff5fbfd5a0
rip: 0x00000001008ef07b rfl: 0x0000000000010297 cr2: 0x000000012d4db006
Binary Images:
0x100000000 - 0x1000c1fef com.apple.FinalCut 10.0 (179114) <87A93BA7-2A69-1860-23E6-488F5B67F581> /Applications/Final Cut Pro.app/Contents/MacOS/Final Cut Pro
0x100139000 - 0x100214ff7 com.apple.procore.framework 4.0.2 (757) <AF641CD5-22F4-A3A3-8DA0-6DA454F9F936> /Applications/Final Cut Pro.app/Contents/Frameworks/ProCore.framework/Versions/A/ProCore
0x10026d000 - 0x1002b8fff com.apple.CoreMedia.ProAppsSupport 1.0 (705.23) <0A55958C-289F-A22B-8D1D-B77FC78083A7> /Applications/Final Cut Pro.app/Contents/Frameworks/CoreMedia.framework/Versions/A/CoreMedia
0x1002da000 - 0x100568ff7 com.apple.prokit 7.0.1 (1331.1) <0C6C56BB-83E2-7090-90D0-C9005C955F8A> /System/Library/PrivateFrameworks/ProKit.framework/Versions/A/ProKit
0x1006ea000 - 0x101178fe7 com.apple.Flexo 1.0.0 (21) <91672C1C-5F24-7DA3-8F20-D947CEF87488> /Applications/Final Cut Pro.app/Contents/Frameworks/Flexo.framework/Versions/A/Flexo
0x101599000 - 0x10165eff7 com.apple.proapps.MIO 2.0 (17882.8) <76C85FB2-8916-CA80-157C-DE1F58964A0B> /Applications/Final Cut Pro.app/Contents/Frameworks/MIO.framework/Versions/A/MIO
0x1016c3000 - 0x1016e1fff com.apple.pro.sharedstudio 1.0 (17882.8) <29B0D24A-8DD5-C3C7-259F-F6B5304279BC> /Applications/Final Cut Pro.app/Contents/Frameworks/StudioSharedResources.framework/Versions/A/StudioSh aredResources
0x101700000 - 0x1017c5ff7 com.apple.TLKit 1.0 (17882.8) <D0728C96-1CB6-5DE7-CAAB-7FEB43CD3115> /Applications/Final Cut Pro.app/Contents/Frameworks/TLKit.framework/Versions/A/TLKit
0x101820000 - 0x1018c4fe7 com.apple.LunaKit 1.0 (17882.8) <7FA08F09-5359-DEC3-000F-C0F8DC2867C7> /Applications/Final Cut Pro.app/Contents/Frameworks/LunaKit.framework/Versions/A/LunaKit
0x10193c000 - 0x101949ff7 com.apple.framework.SPSupport 10.6.0 (217) <51284BD9-2EED-A0D6-45D9-DA89C6E6CA5F> /System/Library/PrivateFrameworks/SPSupport.framework/Versions/A/SPSupport
0x101954000 - 0x101971fe7 com.apple.DeepSkyLite 0.6 (17882.8) <A7B29622-F387-1E24-3B25-A47D3E586A74> /Applications/Final Cut Pro.app/Contents/Frameworks/Flexo.framework/Versions/A/Frameworks/DeepSkyLite.f ramework/Versions/A/DeepSkyLite
0x101985000 - 0x101d96ff7 com.apple.VideoToolbox.ProAppsSupport 1.0 (705.23) <1E4B1D1F-97D3-CFE5-0C74-BC30CFD4BD0C> /Applications/Final Cut Pro.app/Contents/Frameworks/VideoToolbox.framework/Versions/A/VideoToolbox
0x101e20000 - 0x102247fef com.apple.MediaToolbox.ProAppsSupport 1.0 (705.23) <B3352791-1B8B-0E10-BC17-8EE36C16CEBE> /Applications/Final Cut Pro.app/Contents/Frameworks/MediaToolbox.framework/Versions/A/MediaToolbox
0x1022bf000 - 0x1023fdfef com.apple.prochannel.framework 4.0.2 (17882.8) <5185F8FE-7C4B-0F00-5E61-C48684245499> /Applications/Final Cut Pro.app/Contents/Frameworks/ProChannel.framework/Versions/A/ProChannel
0x1024ae000 - 0x1024aefff com.apple.Helium 3.1.0 (17882.8) <C11A3FB0-EEBA-B753-631B-D862A28BA3FD> /Applications/Final Cut Pro.app/Contents/Frameworks/Helium.framework/Versions/A/Helium
0x1024b2000 - 0x10251dfff com.apple.proinspector.framework 4.0.2 (17882.8) <8D2C634D-66C4-436B-0BDD-D23182B968F2> /Applications/Final Cut Pro.app/Contents/Frameworks/ProInspector.framework/Versions/A/ProInspector
0x10255e000 - 0x10258afff com.apple.audio.CoreAudioKit 1.6.1 (1.6.1) <5B92DFB9-CE09-74B3-E67D-7302FB5984E8> /System/Library/Frameworks/CoreAudioKit.framework/Versions/A/CoreAudioKit
0x1025a3000 - 0x1025b8fef com.apple.MAAudioUnitSupport 1.0.0 (101) <81BEDC93-B46A-0C92-07F3-C90C2BBE0679> /Applications/Final Cut Pro.app/Contents/Frameworks/Flexo.framework/Versions/A/Frameworks/MAAudioUnitSu pport.framework/Versions/A/MAAudioUnitSupport
0x1025c8000 - 0x102618fff com.apple.proshapes.framework 1.0 (17882.8) <EC3D6B72-F71C-BD80-C775-7B42A307E525> /Applications/Final Cut Pro.app/Contents/Frameworks/ProShapes.framework/Versions/A/ProShapes
0x102644000 - 0x102757ff7 com.apple.proosc.framework 3.1.0 (17882.8) <E8D31602-A87A-8641-0594-98CECD20FED2> /Applications/Final Cut Pro.app/Contents/Frameworks/ProOSC.framework/Versions/A/ProOSC
0x1027ae000 - 0x1027c8ff7 com.apple.iLifeFaceRecognition 1.0 (21) <5D45F816-8F9C-C6F5-4050-1331BCA3ADB2> /Applications/Final Cut Pro.app/Contents/Frameworks/Flexo.framework/Versions/A/Frameworks/iLifeFaceReco gnition.framework/Versions/A/iLifeFaceRecognition
0x1027db000 - 0x102857ff7 com.apple.procurveeditor.framework 3.1.0 (17882.8) <BB346BED-A8EB-9C03-9EC9-B681A6DEB954> /Applications/Final Cut Pro.app/Contents/Frameworks/ProCurveEditor.framework/Versions/A/ProCurveEditor
0x102891000 - 0x1028c5fef com.apple.progl.framework 1.0 (17882.8) <9428DD32-248E-3688-7A04-02C538DF2B23> /Applications/Final Cut Pro.app/Contents/Frameworks/ProGL.framework/Versions/A/ProGL
0x1028f7000 - 0x1029a1ff7 com.apple.ProAppsFxSupport 4.0.0 (17882.8) <D87B3651-A3CC-28A4-72C6-FF4605FFB442> /Applications/Final Cut Pro.app/Contents/Frameworks/ProAppsFxSupport.framework/Versions/A/ProAppsFxSupp ort
0x102bcb000 - 0x102bdcfef com.apple.TLKEventDispatcher 1.0 (17882.8) <5A62F218-576F-49E4-03BC-9FCAD2FC55D7> /Applications/Final Cut Pro.app/Contents/Frameworks/TLKEventDispatcher.framework/Versions/A/TLKEventDis patcher
0x102bea000 - 0x102f52fef com.apple.Helium.HeliumRender 2.1.0 (17882.8) <CF43651A-22E6-5B2A-FE0B-18C9C1F66BEE> /Applications/Final Cut Pro.app/Contents/Frameworks/Helium.framework/Versions/A/Frameworks/HeliumRender .framework/Versions/A/HeliumRender
0x103069000 - 0x10311afef com.apple.Helium.Heliumfilters 2.1.0 (17882.8) <5611955C-9CF4-9F33-6BB5-40CFBF9FF5EC> /Applications/Final Cut Pro.app/Contents/Frameworks/Helium.framework/Versions/A/Frameworks/HeliumFilter s.framework/Versions/A/HeliumFilters
0x103181000 - 0x1033cefef com.apple.Helium.HeliumSensoCore 2.0.2 (17882.8) <59598375-BF20-0C57-EBE7-4119FAFDBB6B> /Applications/Final Cut Pro.app/Contents/Frameworks/Helium.framework/Versions/A/Frameworks/HeliumSensoC ore.framework/Versions/A/HeliumSensoCore
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Premiere Pro cs6 keeps crashing when im editing or rendering a video
When I am on Adobe Premiere Pro cs6 every 10-20 mins it crashes when im editing a video, it crashes more often when im rendering it (export media, ctrl+M). I dont mind when it crashes while im editing because i save the file regularly but when im rendering its a problem, it probably because the file is too big as i use dxtory to record skyrim but this is an expensive product so it should be able to render. I encode the file once ive chosen the format and stuff for the video and it says finish rendering in 50 mins or so and when it gets to like 4% rendering it says not responding. It then troubleshoots but then says 'close program'. this is very frustrating, please can someone help me. I've looked through the forums but i dont uinderstand many of the solutions as im not that good at computers
here are my computer specs:
Rating: 6.6 windows experience index
processor: AMD Phenom(tm) II X6 1035T Processor (6 CPUs 2.60GHz)
Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601)
Ram: 6144mb ram (6GB)
DirectX Version: DirectX 11
Device
Name: NVIDIA GeForce GT 230
Manufacturer: NVIDIA
Chip Type: GeForce GT 230
DAC Type :integrated RAMDAC#
Approx. Total Memory: 4072 MB>GeForce GT 230
What is your nVidia driver version?
There have been reports of problems with some older cards and some driver versions
http://forums.adobe.com/thread/1084197 -
Premiere Pro CS6 Constantly Crashing
I am having the worst time using Premiere Pro CS6. The program is constantly crashing, saying it has encountered a serious error and has to close. This is happening during the most basic operations like scrubbing the timeline or pressing play. I am using footage strait from my Canon 7D (h.264) with no effects or filters. I have all the latest updates to the software and my computer. No other programs are open during these errors. I'm using a 2011 MacBook Pro i7 8GB RAM with AMD Radeon HD 6750M 1024 MB and OSX 10.7.4.
I wanted this to be an alternative to FCP 7, but so far it is not working out.
Any ideas?Happening to me too. Constant "serious error" crashes, usually when I'm doing hardly anything at all. One project was working with just a couple images and it was particuarly awful. Like you, H264 footage are a common thread.
I'm a Mac Pro 3,1 2x2.8GHz Quad-Core, 10.7.3 (will try updating), 8GB RAM, GTX285, 6.0.1 and CUDA 4.2.7. GPU Driver Version says 7.18.11 270.05.20f02.
As it stands I can't get anything done. My experience w/ CS6 so far has been to finish one project (2 tracks of DV, one of H264) that was originally started in CS5, and I don't really remember having any problems. Software worked much better than CS5 actually. Tried another one from scratch, same setup, but I encountered the H264 media pending bug that's been reported elsewhere and had to give up, go back to CS5. Project I mentioned above, I could barely do anything w/o the program crashing. This fourth project, another 2 DV/1 H264, I haven't encountered any problems playing back the footage yet, but this is when the software because very unstable.
My console is FULL of "invalid drawable" errors
5/30/12 2:40:09.845 PM Adobe Premiere Pro CS6: invalid drawable
5/30/12 2:40:09.846 PM Adobe Premiere Pro CS6: invalid drawable
5/30/12 2:40:09.988 PM Adobe Premiere Pro CS6: invalid drawable
5/30/12 2:40:09.993 PM Adobe Premiere Pro CS6: invalid drawable
5/30/12 2:40:10.017 PM Adobe Premiere Pro CS6: NSAlert is being used from a background thread, which is not safe. This is probably going to crash sometimes. Break on _NSAlertWarnUnsafeBackgroundThreadUsage to debug. This will be logged only once. This may break in the future.
5/30/12 2:40:21.354 PM com.apple.launchd.peruser.502: ([0x0-0x5a05a].com.adobe.AdobePremierePro[603]) Exited: Terminated: 15
5/30/12 2:40:23.049 PM com.apple.spindump: Premiere Pro [603] didn't gather enough samples to report (only 3 samples)
5/30/12 2:40:26.594 PM [0x0-0x71071].com.adobe.AdobePremierePro: --- OpenGL Info ---
5/30/12 2:40:26.600 PM Adobe Premiere Pro CS6: invalid drawable
5/30/12 2:40:26.601 PM [0x0-0x71071].com.adobe.AdobePremierePro: Vendor: NVIDIA Corporation
5/30/12 2:40:26.601 PM [0x0-0x71071].com.adobe.AdobePremierePro: Renderer: NVIDIA GeForce GTX 285 OpenGL Engine
5/30/12 2:40:26.601 PM [0x0-0x71071].com.adobe.AdobePremierePro: OpenGL Version: 2.1 NVIDIA-7.18.11
5/30/12 2:40:26.601 PM [0x0-0x71071].com.adobe.AdobePremierePro: GLSL Version: 1.20
5/30/12 2:40:26.601 PM [0x0-0x71071].com.adobe.AdobePremierePro: Monitors: 2
5/30/12 2:40:26.601 PM [0x0-0x71071].com.adobe.AdobePremierePro: Monitor 0 properties -
5/30/12 2:40:26.601 PM [0x0-0x71071].com.adobe.AdobePremierePro: Size: (0, 0, 2560, 1600)
5/30/12 2:40:26.601 PM [0x0-0x71071].com.adobe.AdobePremierePro: Max texture size: 8192
5/30/12 2:40:26.601 PM [0x0-0x71071].com.adobe.AdobePremierePro: Supports non-power of two: 1
5/30/12 2:40:26.613 PM [0x0-0x71071].com.adobe.AdobePremierePro: Shaders 444: 1
5/30/12 2:40:26.613 PM [0x0-0x71071].com.adobe.AdobePremierePro: Shaders 422: 1
5/30/12 2:40:26.613 PM [0x0-0x71071].com.adobe.AdobePremierePro: Shaders 420: 1
5/30/12 2:40:26.646 PM Adobe Premiere Pro CS6: invalid drawable
5/30/12 2:40:26.647 PM [0x0-0x71071].com.adobe.AdobePremierePro: Monitor 1 properties -
5/30/12 2:40:26.647 PM [0x0-0x71071].com.adobe.AdobePremierePro: Size: (2560, 0, 1360, 768)
5/30/12 2:40:26.647 PM [0x0-0x71071].com.adobe.AdobePremierePro: Max texture size: 8192
5/30/12 2:40:26.647 PM [0x0-0x71071].com.adobe.AdobePremierePro: Supports non-power of two: 1
5/30/12 2:40:26.652 PM [0x0-0x71071].com.adobe.AdobePremierePro: Shaders 444: 1
5/30/12 2:40:26.652 PM [0x0-0x71071].com.adobe.AdobePremierePro: Shaders 422: 1
5/30/12 2:40:26.652 PM [0x0-0x71071].com.adobe.AdobePremierePro: Shaders 420: 1
5/30/12 2:40:26.660 PM [0x0-0x71071].com.adobe.AdobePremierePro: --- GPU Computation Info ---
5/30/12 2:40:26.660 PM [0x0-0x71071].com.adobe.AdobePremierePro: Found 2 devices supporting GPU computation.
5/30/12 2:40:26.660 PM [0x0-0x71071].com.adobe.AdobePremierePro: CUDA Device 0 -
5/30/12 2:40:26.660 PM [0x0-0x71071].com.adobe.AdobePremierePro: Name: GeForce GTX 285
5/30/12 2:40:26.660 PM [0x0-0x71071].com.adobe.AdobePremierePro: Capability: 1.3
5/30/12 2:40:26.660 PM [0x0-0x71071].com.adobe.AdobePremierePro: Driver: 4.02
5/30/12 2:40:26.660 PM [0x0-0x71071].com.adobe.AdobePremierePro: Total Video Memory: 1023MB
5/30/12 2:40:26.661 PM [0x0-0x71071].com.adobe.AdobePremierePro: OpenCL Device 1 -
5/30/12 2:40:26.661 PM [0x0-0x71071].com.adobe.AdobePremierePro: Name: GeForce GTX 285
5/30/12 2:40:26.661 PM [0x0-0x71071].com.adobe.AdobePremierePro: Capability: 1.1
5/30/12 2:40:26.661 PM [0x0-0x71071].com.adobe.AdobePremierePro: Driver: 1
5/30/12 2:40:26.661 PM [0x0-0x71071].com.adobe.AdobePremierePro: Total Video Memory: 1024MB
5/30/12 2:40:26.662 PM [0x0-0x71071].com.adobe.AdobePremierePro: Not chosen because it did not match the named list of cards
5/30/12 2:40:47.412 PM Adobe Premiere Pro CS6: GetDYLDEntryPointWithImage(/System/Library/Frameworks/AppKit.framework/Versions/Current/A ppKit,_NSCreateAppKitServicesMenu) failed.
5/30/12 2:40:48.188 PM Adobe Premiere Pro CS6: invalid drawable
5/30/12 2:40:48.198 PM Adobe Premiere Pro CS6: invalid drawable
5/30/12 2:40:48.205 PM Adobe Premiere Pro CS6: invalid drawable -
Premiere Pro CS6 Randomly Crashes During Preview
Hello,
I've searched and gone through various threads where crashing has been posted and none of the solutions have helped thus far.
There are two issues that I would encounter doing the most basic of tasks such as previewing a clip within Premiere Pro CS6:
- The preview screen will freeze and I am unable to see the video.
- The program will cause my video driver to encounter a serious problem and recover.
Here are my specifications:
Sony Vaio
Windows 7 Home Premium 64-bit Operating System
Intel Core i5 2.40ghz
8 Gigs of Ram
ATI Radeon HD 6470m Graphics Card
The temporary solution to both that I have found effective is closing down the program, then opening task manager, ending the Adobe Premiere process and restarting Adobe Premiere. If I don't do this then the program can't be opened.
Here are some of the solutions I've implemented without any positive changes:
- Ensured display driver / graphics card is updated (ATI Radeon HD 6470m)
- Closed all other programs
- Couldn't change GPU acceleration because the video card doesn't allow it.
- Disabled Hover Scrub
I've spent a few days researching this and I'm very sorry for posting a question in regards to this issue. However, I can't seem to find the help I need from Support because their phone system is down and I can't use the ticketing system because I'm using the Adobe Creative Cloud. I would appreciate any help in advance. Thank you.Just finished the phone call from Adobe support.
The solution to the problem is if Premiere freezes, create a new sequence and import your video into the new sequence. He didn't know the specifics of what caused the issue, but should it happen again, I'd have to just tansfer the video into a new sequence. my project has not malfunctioned in the past hour. -
Premiere Pro CS6 Continues To Crash When Capturing
Lately, every time I try to capture with my Sony HDR-FX1000 camera Premiere crashes with the "Sorry, a serious error has occurred" error. I have rebooted my system several times but has not helped. Please advise.
http://helpx.adobe.com/premiere-pro/kb/cant-capture-dv-hdv-video.html
-and Windows http://forums.adobe.com/message/4708997
I have NOT used it, but many say to try this for HDV capture
-archived at http://www.videohelp.com/tools/HDVSplit
-Click the 1st link under "Download sites:" for the latest version
I have NOT used either, but many say to try these for SD capture http://windv.mourek.cz/ or http://www.exsate.com/products/dvcapture/ -
Premiere Pro CC 2014 crash on startup
I have creative cloud and I installed premiere pro c 2014 but it doesn't work. Crash on startup. I deleted the preference files but is not working. Any idea? Thanks for any help.
Hi Kevin,
the problem is that Premiere CS6 is working fine, but the version CC and CC 2014 crashes.
I am working on a macbook pro and have a subscription on creative cloud.
Please let me know what other info you need so I can be mrs precise.
Thanks in advance
Regards
Akil -
What can I do to stop Adobe Premiere Pro CS6 from crashing when exporting?
Regardless of whether I have a new project file or an existing one, edits or no edits, whenever I click export, Premiere Pro simply crashes. Same for Media Encoder - can't even open that one. I have all of the latest CS6 updates installed, the computer is brand new as of two weeks ago - OSX 10.9.1, NVIDIA GeForce GT 650M 1024 MB. The only way I've been able to export is through a backdoor: I use the dynamic link in After Effects, then render out my sequences there. Help?
OSX Crash http://helpx.adobe.com/creative-cloud/kb/ame-premiere-crash-launch-export.html
-
Premiere Pro CC now crashing at startup, osx 10.9.2
Premiere is now crashing a minute or so after startup. It worked fine for the last few days, and is now unusable. It opens the project I was working on yesterday, displays the various files, but within a minute announces that a major problem has developped and it must now jump off a bridge (or something to that effect). The project itself has also disappeared from the hard drive, and forced me to use an older version of it ( erasing two days worth of work)
I have tried to change the language (as mentioned in other forum posts) and restarted, but to no avail. I've also forced Premiere to create a new profile folder (by renaming the old one). No difference.
I'm really puzzled by the drastic difference between yesterday (a fine and stable program with no issues whatsoever) to today.
I'm running the latest version of Premiere CC on osx 10.9.2, on a 27" imac (3.2 GHz i5), late 2013 model.
Any help would be appreciated!Hi ChrisNelson,
Welcome to Adobe Forums.
Please check if there are any cuda entries in the below location if any please remove them and then try to launch Premiere Pro
/System/Library/Extensions/CUDA.kext
/Library/Frameworks/CUDA.framework
/Library/LaunchAgents/com.nvidia.CUDASoftwareUpdate.plist
/Library/PreferencePanes/CUDA/Preferences.prefPane
/System/Library/StartupItems/CUDA/
Thanks -
Premiere Pro 5.5 Crashes on Startup
Hi There,
I hope you are all well.
I have a small problem.
When i open Premiere Pro 5.5 on my PC it crashes on startup.
What happens is that when i click on the shortcut, the logo comes as normal and the plug ins etc seem to load.
The where it would normally open into the software, the screen goes white and the NOT RESPONDING text appears in the top left next to the name of the software. I then get a message saying that it has stopped working and windows will try and create an error report, which it doesn't.
If i restart my PC and try again, it opens fine. But if i close Premiere, use another piece of software and try to open it again, the same problem occurs.
Would anybody know what is causing this?
I will list my PC specs and some of the software below if it will help.
Many Thanks in Advance,
TCT
Specs:-
Intel Core i7 3930K 3.20GHz Socket 2011 12MB Cache Retail Boxed Processor
Noctua NH-D14-2011 Dual Radiator Cooler with PWM fans LGA2011 only
Asus SABERTOOTH X79 Socket 2011 8 Channel Audio ATX Motherboard
2 x OCZ 512GB Agility 4 SATA III SSD
1 x Samsung 512GB SATA III SSD
2 x WD 300GB 3.5" SATA-II Velociraptor Hard Drive - 10000rpm 16MB Cache - RAID 0
Corsair 32GB (4x8GB) Ddr3 1600mhz Dominator Memory Kit
ASUS Direct CUII GEForce GTX670 Display Adaptor, 4GB
MOTU 828MKII FW Audio Interface
Fractal Design Define R4 Silent Black Pearl Case
Pioneer BluRay Drive
Windows 7 Ultimate
Adobe Production Premium 5.5
Pro Tools 11
Nuendo 6
Reason 6.5
Nero 2014
Magic Bullet Colour Suitehttp://helpx.adobe.com/creative-suite/kb/troubleshoot-launch-issues-problems-cs5.html
-
Premiere Pro CS6 increasingly crashing...
Hi, running CS6 on iMac 10.8.5 and had no problems for the first year or more. Then - and I've not found anyone else with this issue - every time I closed the application, it gave me a crash message, even though nothing appeared to be harmed or lost. Now, it has started to freeze and crash more often, and it's also giving the 'serious error' message half way through exports. I uninstalled the suite, and reinstalled - same behavior in Premiere. Wondering if I need to wipe the system clean, then reinstall, but that's a big process and would like to avoid if possible. And, before uninstallling, I wiped the preferences out with shift-option. That didn't seem to help either.
Any thoughts are appreciated.
SeanHi Sean,
You may want to run the CS Cleaner and then reinstall Premiere Pro. Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
A lot less time then wiping the entire system. Does that work?
Thanks,
Kevin -
Premiere Pro CC continuous crash and extremely slow renders on a new Mac Pro.
Hello,
recently we changed our editing machines with the new Mac Pro with this configuration:
- CPU 3,5 GHz 6 core Intel Xeon E5
- 32 GB RAM
- 2x AMD FirePro D700 6 GB
we work on a server connected to the Mac Pro in Dual Ethernet configuration.
The rendering of a sequence at 1920x1080 with 3 video tracks (video footage converted at ProRes 422 LT, a title on a linked After Effects Comp and a PSD graphic overlay of a small logo) of the length of about 3 minutes it takes about 4 hour... when it doesn't crash.
When it crash, usually when i simply scroll the timeline, i receive an error message very long (if you want I can send you a rtf file about it, it's too long to paste it here).
These are my system information:
- Premiere Pro CC 8.2.0 (65)
- I've installed every updates available at this time
- OS X Yosemite 10.10.2
Thank you very much in advance, and sorry for my bad english.Thanks Andrea for your assistance in reporting that additional information. You have come across an intermittent bug which has been reported by other users with no reliable repro steps for us to follow in house. So it appears to be mainly system specific, but we're not even sure which sorts of systems demonstrate it yet.
One other thing to try is clearing your media cache files (from preferences > media panel). In the meantime,e the best thing to do is make sure you submit those crash logs to adobe whenever you get them. This helps us identify common thread among various users who may be experiencing the same problem. Also, if you have time, please file a bug report describing the steps that caused the issue in your case: http://adobe.ly/ReportBug
Please be as specific as possible when describing your steps. Without a repeatable case, a bug like this is very, very difficult to fix. Thanks again for your support.
To work around the sloe render for AE comp problem, please try right clicking on the comp in the timeline and then choose the "Render and Replace" command to transcode it out to a more easily handled format. This should help a lot with your performance slowness, and you will still have the ability to restore the original comp files if needed. -
Premiere Pro CS6 is crashing, how do I contact support?
Premier Pro CS6=Producion Premium Creative Suite 6=kept crashing=Apple techs say contact Adobe=comp is OK=tried re installing just Pro=still crashed=uninstalled ALL=tried to reinstall FULL Suit6=will not re install=claims =possible pirate=accepts is listed in register to correct e-mail=how now=No adobe on comp NOW=NEED+HELP=HOW do I get direct contact with ADOBE=TedG
Maybe a mod can help by removng your email address you never publish that for the spammer's of the world to pick-up.
I would suggest that you remove any Adobe you can and then download and follow these instrutions and the start fresh on your reload.
What version of OSX are you running? -
Adobe Premiere Pro CS6 constantly crashes when importing video files
I have not used Premiere Pro in a while, but recently when I tried to import video files (from .m4v, .mp4 and .mov) the program stops working, the "importing" window doesn't progress and I get the rainbow wheel of "death".
I read some other posts where some are having similar situations and some users suggested moving the file from an external hard-drive to an internal one (I have a 1TB external hard-drive) but that didn't do squat either.
Once the program is frozen I'm forced to "force quit" the program.
Does anyone know what I can do?I am having the same problems, but my program locks up when trying to playback .MTS files that are shot natively on my GH2. It will not render or export anything & when you try and scrub or playback footage it gets the spinning wheel of death. To finish my last project, I had to transcode all the .MTS files to .MP4 files and it worked fine. Also, anytime I shut down PP, I have to force quit the program for it to shut down. Here are the detailed info you asked for...
What version of Premiere Pro? Include the minor version number (e.g., Premiere Pro CS5.5 with the 5.5.2 update).Premiere Pro CC (trial) 7.1.0 - 141 (because I uninstalled CS5, 5.5, & 6 thinking they may be the problems.
Have you installed the recent updates? (If not, you should. They fix a lot of problems.) YES, up to date
What operating system? This should include specific minor version numbers, like "Mac OSX v10.6.8"---not just "Mac”. OSX 10.9
What kind(s) of source footage? When telling about your source footage, tell us about the codecs, not just the container types. For example, "H.264 in a .mov container", not just "QuickTime”..MTS files from a GH2
If you are getting error message(s), what is the full text of the error message(s)?It tells me that it is an unknown error (I do not have a copy of the original error message)
What were you doing when the problem occurred?Trying to playback (wheel of death), Trying to Render and export (starts rendering, then just sits there and then gives the unknown error)
Has this ever worked before?I have worked on this projects for a few months, then just out of the blue it started with these problems about 1 week ago.
What other software are you running?none
Do you have any third-party effects or codecs installed?some from Video Copilot and Plural eyes 3 (NOT used on this project)
Tell us about your computer hardware. Be especially certain to tell us about third-party I/O hardware (e.g., AJA, Matrox, Blackmagic, MOTU).
iMac 27in Mid 2011 3.4 Intel Core i7 16 GB 1333 Mhz DDR3 AMD Radeon HD6970M 2048 MB OSX 10/9 (13A603)
No external devices, except a external hard drive. I changed from a Thunderbolt Seagate 1TB (single 7200 RPM) to a Drobo Mini 2 TB RAID 5 in the MIDDLE of this problem, thinking the issue was the drive was to slow to keep up - NOT the case… it still happens with the new drive.
Are you using Mercury Playback Engine GPU Acceleration?I am not completely sure to be honest - I believe it is the factory settings.
Does the problem only happen with your final output, with previews, or both?both! -
Title says it all...
More information needed for someone to help... please click below and provide the requested information
-Premiere Pro Video Editing Information FAQ http://forums.adobe.com/message/4200840
•What is your exact brand/model graphics adapter (ATI or nVidia or ???)
•What is your exact graphics adapter driver version?
•Have you gone to the vendor web site to check for a newer driver?
•For Windows, do NOT rely on Windows Update to have current driver information
•-you need to go direct to the vendor web site and check updates for yourself
•ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool
•nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us
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