Premiere Pro CS6 Continues To Crash When Capturing

Lately, every time I try to capture with my Sony HDR-FX1000 camera Premiere crashes with the "Sorry, a serious error has occurred" error. I have rebooted my system several times but has not helped. Please advise.

http://helpx.adobe.com/premiere-pro/kb/cant-capture-dv-hdv-video.html
-and Windows http://forums.adobe.com/message/4708997
I have NOT used it, but many say to try this for HDV capture
-archived at http://www.videohelp.com/tools/HDVSplit
-Click the 1st link under "Download sites:" for the latest version
I have NOT used either, but many say to try these for SD capture http://windv.mourek.cz/ or http://www.exsate.com/products/dvcapture/

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Premiere Pro CS6 on Mac crashes when attempting to capture HDV

I've seen this topic previously but without an answer and was hoping for an update. I'm using Premiere Pro CS6.0.5 on a MacPro running 10.9.2
The camera is a Sony HDR-FX7. When in the capture window, the camera is recognized. I can rewind and fast forward but when i push play it immediately crashes and gives the "serious error" notice. The camera settings are set to HDV in the VCR setting and PremierePro is set to HDV capture format as well.

http://helpx.adobe.com/premiere-pro/kb/cant-capture-dv-hdv-video.html
Also, Go to http://forums.adobe.com/community/premiere and, in the area just under Ask a Question, type in
maverick
or
mavericks
or
10.9
You may now read previous discussions on this subject... be sure to click the See More Results at the bottom of the initial, short list if the initial list does not answer your question

Premiere Pro CC 2014.2 crashes when "locating media"

The problem;
Premiere Pro CC 2014.2 crashes when "locating media". I am working on a project that has not given me any problems for the last 200 hours. About a week ago I notice that the .proj file size was 276mb and found this odd because my largest project to date was never larger than 80mbs. I thought that the premiere was running slow because of the project size. As luck would have, when my client made their their final changes 2 days ago, I opened the project and premiere would hang on the locating media window and then would crash. I called Adobe and spent an hour on the phone with them to no avail.
Project workflow
- 700gb of 5d footage
- 20 sequences under 5 minutes
- Dynamically linked files with AE
- Warp Stabilized about a dozen clips of under 5 sec
- On every sequence color correction adjustment layer with RGB Curves, Three way color corrector and sharpen filter
- I kept old versions of the sequences (I was in version 5 before the crash)
What I have tried;
- Unsuccessfully tried to open auto-save files for this project.
- Successfully opened other older non relevant project
- Removed Mercury playback engine in the project settings
- Cleaned out media cache database through pp in media Preferences
- Manually deleted cache files in /Common/Media Cache Files and /Common/Media Cache
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What "worked".
I was able to open it on another computer. save it under another file name. bring it back to my original computer and open it without problem. I lost about 3 days working through this problem, I missed my deadline. and angered the client. I was able to use a friends IMAC to "fix" the problem, however I can't always count on him being there if it happens again.
Questions.
- What the hell happened? Why could I open it on one computer and not on the other?
- Is there a way to fix a corrupted .proj files on a PC?
- What should the average file size be, before it becomes unstable? (I'm pretty that my file size was bloated by all the previous versions of the sequences)
Windows 8.1 64bit
Premiere 2014.2
Intel Quadcore i7-4770 3.40GHz
16gb Ram

Hi,
I would suggest the following steps:
http://blogs.adobe.com/kevinmonahan/2014/09/10/premiere-pro-cc-freezing-on-startup-or-cras hing-while-working-mac-os-x-10-9-and-later/
Run a disk permission repair on your boot drive, and
Reset Home Folder permissions and ACLs Error | Apple Support Communities
Thanks,
Rameez

Using Premiere Pro CS6, currently not able to capture video.

Using Premiere Pro CS6 along with Canopus ADVC100 as my capture device through a firewire port, but in the capture window, it only shows black. I've tried all different settings. I've always been able to capture in the past. I had the AOL Tech Gurus check my computer and all ports and everything is working properly. I've even switched out the firewire cable, as well as used a different ADVC100 and different firewire ports, though it still is not working. I did see video for a few seconds without sound, but it went away. When I do power up the ADVC, it immediately starts up Premiere Pro CS6, so my computer is recognizing the ADVC100. I'm wondering if something within my computer is conflicting with the capture.
- Arlen

Thanks cvid01 for jumping in -
Where would I see the ADVC100 as the Capture Device aside from the drop down window in Device Control where I can choose it to be the Device Control?
It's always worked with the Device Control Device showing "None". And the ADVC100 has always worked in the past with Premiere Pro CS6 for all my Captures.
Also, my Premiere Pro CS6 starts up once I power up the ADVC100. Though I have even closed the Premiere Pro CS6 after it opened up, and restarted the program.
Just wondering if the program itself has some sort of bug now in the capture window? Is there a Premiere Pro CS6 fix that will solve the issue?
Here is what my capture window shows:

Can Premiere Pro CS6 be shut down when Encore CS6 has the project to save memory?

Pretty much the title says it all. I am curious if it helps the computer to shut down, close, exit Premiere Pro CS6 when you have dynamically linked Encore CS6 with it? I am trying to give as much RAM as possible to Encore during my heavy renderings and if PP did not need to be on then there is a better chance the computer will not crash (or so I believe).
I have 16gb RAM and my projects are about 80gb in HD being transcoded to 8.4gb SD for DL DVD burns.
Thanks!

Maybe, yes, and no.
Maybe it will help, but probably not.
Yes, you can close Premiere.
But, dynamic link keeps an instance of pproheadless (whatever it's called) running; perhaps one for each sequence. So no, you don't save what you might think.
Take a look at Encore Edit -> Preferences -> Memory to see how much you reserved for other processes, and therefore how much Adobe has for EN and PR (assuming other adobe apps are closed).

Adobe Premiere Pro CS6 has stopped working when importing music (Windows 8)

I have a problem with Adobe premiere Pro CS6 on windows 8. When I use Premiere Pro CS6 for the first time, it's doesn't have any problem, but now I can't import music to Premiere Pro CS6 and it's say ''Adobe Premiere Pro CS6 has stopped working'', I don't know what should I do. How to fix it ?

>started roughly around the same time on both computers
Most likely cause is a Windows update that changed "something" about the video system
Check the vendor site (NOT Windows update) for a newer video driver
•ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool
•nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us

Premiere Pro CS6 Trial Mac crashes on launch

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Back to square one. So I unhooked my headset, went to Preferences>Audio Hardware and attempted to select a Built-in I/O device. Then, Premiere just crashed.
Everytime I try to open premiere it crashes. I rebooted, tried a different project, etc .... nothing!
So ... h e l p !

You are right , to use the trial you do not need the serial number however it is a prompt screen that comes up at the time of launch so that you can serialize the software and turn it to full version also it let you know the number of days left for the trial.
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Premiere Pro CS6 continually crashing on startup

PP CS6 has been continually crashing on opening the program every time today - gets to initial windows screen and then crashes.
Have uninstalled program, downloaded and reinstalled but same problem. Crash report as follows:
[Please don't post crash reports here in the forums. It makes the thread unwieldy. Instead, send those as an attachment if you get a PM from an Employee asking for it.]

Uninstalled again and downloaded latest version (CS6) from Adobe site - Premiere Pro 6 LS7 (unable to ascertain exact build because crashed again before being able to look at build number)
Running on Mac OSX 10.7.4
Macbook Pro 17" 2.2GHz Intel Core i7
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Program opens up windows, followed by Mac spinning ball before crashing
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No other software running at time of last number of crashes. Macbook Pro is my field machine and therefore has variety of applications for broadcast use (newsgathering use) including Audition, Photoshop and FCP7.
No third party effects or hardware installed
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Re: Premiere Pro CS6 (6.0.5) HDV Capture Crash Bug

Application Manager says I have the latest updates of everything as of today (3/18/14)... and it is still crashing. Using iMovie capture as a workaround. Pretty lame.

http://helpx.adobe.com/premiere-pro/kb/cant-capture-dv-hdv-video.html for troubleshooting steps

Premiere Pro CS5 - Media Encoder Crash when Exporting to MPEG-2

System:
Core i7 920 @ 3.8 Ghz
Gigabyte X58A-UD3R
12GB DDR3 1600
External Sound Card - M-Audio ProFire 610
OS Drive - 2x300GB WD Raptors - Raid 0
Project Drives - 3x300 WD Raptor - Raid 0
Video Card - Geforce GTX 285 1GB
Adobe Premiere Pro CS5 and Media Encoder CS5 continually crashes or hangs every time I try to export to MPEG-2. I can successfully render to every other codec without any issue, but need the MPEG-2 for an Adobe Encore Project.
The project is approximately 38 minutes long and contains AVI and MP4 files, all of which were ripped from DVDs as I'm producing a reel for a producer who provided his DVDs for me to rip and use as content.
Possible issues:
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2.   Originally ripped the DVDs at 630x360 (my mistake - hadn't really worked with a DVD ripper before and was the largest avi pre-set) and I'm exporting to MPEG-2 standard 720x480 Widescreen) (I know I should've just ripped them as the original lossless MPEG-2 files - I'm a tool)
2.   Blank space in the timline (there are a number of these)
I would like to get some input before I try to export to MPEG-2 again as I blew a capacitor on my old mother board (Gigabyte x58-ud3r) after I had gotten my computer to start rendering a MPEG-2 after about 50 tries to export/launch media encoder set on MPEG-2. I just installed my new motherboard to replace it. Clearly MPEG-2 taxes the system more so than any other codec (from what I can tell). However, I thought the issue with the blank space/no media in the timeline was fixed with CS5. I saw in a previous post that someone thought that ffdshow was conflicting with AME. I don't have ffdshow, but I believe that's a ripper program like Magic and DVDFab.

I experienced this at one point. Searching the WEB I saw suggestions that there was a problem with a recent version of Quicktime. (I have no idea why the quicktime player would have an impact.) However, reverting to an earlier version of Quicktime fixed the problem. Search this board using quicktime as a search phase. The quicktime web site allows you to download the earlier versions. I'm not at my editing machine, but I believe that I am at version 7.5.2.

Premiere Pro CC 2014.2 - Crash when dragging videofile into timeline

Hey guys,
when I try to drag a image or videofile (doesn't really matter which fileformat, codec or length) into a sequence Premiere Pro CC 2014.2 will crash immediately, without a warning. Just the usual "Adobe Premiere has stopped working" in Windows 7.
I'm using Windows 7 64-bit with 4GB RAM, Intel Core i3-4130 COU @ 3,40 GHz and a Intel HD Graphics 4400. Premiere Pro worked seamlessly just days before, without any change to the system. The error occured in Premiere Pro CC 2014.1 too. Maybe it's a problem with the video preview? Music files are no problem.
Thanks in advance! Need help asap. customers are waiting

Solution:
My graphics card did not supported the "Mercury Playback Engine GPU Acceleration (Open CL)". You can change it into "Mercury Playback Engine Software Only" in your Project Settings.
But this is in the wrong place in my opinion. Why not in "Edit/Preferences"? I could've changed it by myself but I did not find the menu.
Thanks Michaela from the Adobe Support Chat!

Premiere Pro 5.5.2 crashes when generating thumbnails; faults ImageRenderer.dll

Hello all! I'm a new Premiere user. I've been working on a review show, and it's been going great for the last month. A few days ago, however, Premiere Pro started acting wonky. Part of my show involves putting in small clips from other sources, typically 3-4 seconds. With this most recent show, Premiere Pro started crashing left and right without warning. It took me a few days to narrow down the source.
ImageRenderer.dll seems to be crashing when attempting to generate thumbnail images of the sourced clips. Everything else seems to work fine. It seemed to start when I used the Clip Speed / Duration function to slow down a 30fps clip to about 25% speed. I realized later that the clips were at 30fps in a 24fps timeline (the rest of my material is 24fps). Once I changed the clip's speed, Premiere started crashing, perhaps due to how the clip interacted with the timeline. I removed the offending clip, but it seemed that the damage was done. I discovered that if I deleted the source file from the project inventory pane Premiere wouldn't crash.
I just recently discovered that if I collapse the video track of the source clip, Premiere won't generate thumbnails for those clips and thus remains stable. I stress-tested my rig all day yesterday using MemTest86 and Prime95, with no errors. I also uninstalled Premiere Pro, rebooted, and reinstalled from scratch. I still get the ImageRenderer.dll crash when Premiere attempts to generate thumbnails for the clips. So far I do have a workaround (collapse the video track) but I would like to figure out a better solution for it. I even created a new project and re-sourced the clips into a different frame rate.
Any help would be appreciated!
~Josh
Log Name:
Application
Source:
Application Error
Date:
1/31/2014 9:39:50 AM
Event ID:
1000
Task Category: (100)
Level:
Error
Keywords:
Classic
User:
N/A
Computer:
Relic
Description:
Faulting application name: Adobe Premiere Pro.exe, version: 5.5.2.0, time stamp: 0x4e960e56
Faulting module name: ImageRenderer.dll, version: 5.5.2.0, time stamp: 0x4e95f50d
Exception code: 0xc0000005
Fault offset: 0x00000000001756df
Faulting process id: 0x850
Faulting application start time: 0x01cf1e9244d9c6a7
Faulting application path: C:\Program Files\Adobe\Adobe Premiere Pro CS5.5\Adobe Premiere Pro.exe
Faulting module path: C:\Program Files\Adobe\Adobe Premiere Pro CS5.5\ImageRenderer.dll
Report Id: 89880013-8a85-11e3-bef2-60a44c639d5c
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2014-01-31T14:39:50.000000000Z" />
<EventRecordID>4955</EventRecordID>
<Channel>Application</Channel>
<Computer>Relic</Computer>
<Security />
</System>
<EventData>
<Data>Adobe Premiere Pro.exe</Data>
<Data>5.5.2.0</Data>
<Data>4e960e56</Data>
<Data>ImageRenderer.dll</Data>
<Data>5.5.2.0</Data>
<Data>4e95f50d</Data>
<Data>c0000005</Data>
<Data>00000000001756df</Data>
<Data>850</Data>
<Data>01cf1e9244d9c6a7</Data>
<Data>C:\Program Files\Adobe\Adobe Premiere Pro CS5.5\Adobe Premiere Pro.exe</Data>
<Data>C:\Program Files\Adobe\Adobe Premiere Pro CS5.5\ImageRenderer.dll</Data>
<Data>89880013-8a85-11e3-bef2-60a44c639d5c</Data>
</EventData>
</Event>

Same problem - on MBPro 13-inch, Early 2011 running OS X Lion 10.7.4 (11E53)
Uninstalling 3ivx worked like a charm! thanks.

Premiere Pro CS 5.5 crashes when opening certain projects. Others work.

Hey,
when opening two certain project PP starts to load but when the progress bar is full the program crashes with an error saying Premiere Pro doesn't work anymore.
Other projects can be opened like normal. I can also create a new project and premiere works.
Is there a problem with the project file? Can they be faulty? But I didn't change them for a few months. I also tried to open backupfiles of that project but it is the same problem. What else can be wrong?
The project is very complex, might this cause any problem? Or sth. in the cache, preview files?
Hopefully someone can help me out.
Regards,
Tui

That would certainly indicate that your "bad" projects are completely corrupt
When you create new projects (sorry, I don't have any other suggestion) you might also start a new work habit
At least every day, or after every "major" project step, do a SAVE AS to save a new project
Something like...
JoeVideo01
JoeVideo02
JoeVideo03
and so on... so if JoeVideo03 is somehow corrupted, you may go back to JoeVideo02 AND all of the auto-saves for that name to try and find a project that is from before the corruption happened

Premiere Pro CC 2014 is crashing when i plug three screens on two graphic cards.

Hi Guys,
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Anyone? The Adobe-Chat-Support couldn't help.

Why is my Premiere Pro CS6 now suddenly crashing at start up?

I was happily working on a video project 2 weeks ago & now suddenly I can't even open any Premiere Pro project , or even start a new one, without it saying:
'Sorry, a serious error has occurred..'
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
VM Regions Near 0:
I am no geek but I can see my Mac details say:
Macbook Pro Retina mid 2012
2.3 GHz Intel Core i7
16GB 1600 MHz DDR3
NVIDIA GeForce GT 650M 1024 MB
4 Core
OS X 10.8.5 (12F45)
Premiere Pro 6.0.5
Initially I couldn't even get it to open, so I looked up the latest Adobe Update & installed it & now it opens but as soon as I even go to the Media browser & select a clip, it gives me the above error message. It doesn't matter whether the clip is a MOV (Nikon) or MXF (Canon), it does the same.
Movie set up:
Canon XF MPEG 720p50 or DSLR 720p50
2 weeks ago, I worked with the application on my Macbbok, & the source files on a portable Seagate 1TB hard drive, & I have had issues with reading back from a portable hard drive in the past so I moved the files back to my Mac, but the problems have not changed.
I am half way through editing a video of someone's wedding!
I need to finish it.
Please help!

Don't panic!
I closed down my laptop overnight & this time when I restarted, the patch must have updated properly. Apparently it needed some time to sleep!
My Premier Pro is now working! Yay!

Premiere Pro CS6 Continues To Crash When Capturing

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