Premiere Pro CS6 error

Download is OK but why this error when launching program: "Program couldn´t start corectly (0xc000007b)"

A123x123 I have moved this discussion to the Premiere Pro CS5, CS5.5, and CS6 forum.  The users in this forum may have additional suggestions you can try to resolve your current launch difficulties.
For some general troubleshooting steps you can perform please see Troubleshoot system errors, freezes | Windows | Adobe software - http://helpx.adobe.com/x-productkb/global/troubleshoot-system-errors-freezes-windows.html.

Similar Messages

  • Premiere Pro CS6 Error Message Codec Missing or unavailable?

    I know there is already a thread about this... but I couldn't figure out how to add to that thread. I have been googling for like 2 hours and get this figured out! Sorry if this is a silly question, I am very new!
    A videographer sent my company a hard drive with video footage he took from our event. I need to split these clips up and import them to Premiere Pro.
    Here is all my info:
    Premiere Pro 6.0.2 just updated about an hour ago-
    Mac OS X 10.7.5
    I am trying to import and edit footage a video-ographer gave my company from an event. He sent it to us on an external hard drive. I am not sure what kind of camera he used.
    I have downloaded RedCode or whatever. Updated Premiere Pro.
    The file type is .mov. It plays fine in Quick Time 10, but only the sound plays in Quick Time Pro 7.
    The Codecs for this file are MPEG-2 AND LINEAR PCM,  TIMECODE
    I also need to split these clips into smaller clips before importing into Premiere Pro, the clips are all between 8-11GB, if you want to help me with that too.

    I had the same issue after I re-installed both Mountain Lion and Adobe products. MOV (XDCAM) media was not reading on Premiere Pro CS6. "Codec Missing or Unavailable" kept prompting. Following ComputerNovice25 advice did not do the trick for this problem. But, I was able to fix issue by simply updating my OS. A ProApps Quicktime Codecs 1.0 was included in the update, which added the following video codecs for Quicktime-based applications:
    Apple Intermediate Codec
    Apple ProRes
    AVC-Intra
    DVCPRO HD
    HDV
    XDCAM HD / EX / HD422
    MPEG IMX
    Uncompressed 4:2:2
    This update is highly recommended for all users running any MacOSX and any type of NLE.
    Hope this helps.

  • Could not update Premiere Pro CS6, Error Code: U43MID207

    Premiere Pro CS6  6.0.5  Update er. code U43MID207 ?
    Message was edited by: Kevin Monahan

    Can you do a manual update... and IS there an update past 6.0.5?
    All Adobe updates start here and select product, read to see if you need to install updates in number order, or if the updates are cumulative for the individual product http://www.adobe.com/downloads/updates/

  • Premiere Pro CS6 error - black flashes on frames - Basic 3D bug?

    I am currently working on a lyric music video which incorporates video and still image backgrounds with lyrics superimposed over the top in time to the music. I'm adding the lyrics by creating images with the words in Photoshop and then animating them (scrolling, spins, wipes, etc) in Premiere. All was going well until I tried a recent render and noitced that some effects were showing flashes of black on screen during text movement (flips or twists seem to be the culprit). I figured it was a render error but after trying a few different output methods and not curing the problem I realised I was getting the issue on the timeline when scrubbing through frame by frame. I've attached some images to demonstrate the problem. If I open an earlier saved version of the project then effect is fine on render and on scrubbing through the timeline. Have my later saved project files got corrupted at some point? If it was a software or hardware issue I would have expected it to have been happening from the outset but this effect has been fine until now. Is it fixable or do I have to go back a few versions and redo my recent work?
    Ok I've just realised while grabbing the attached images that the black frames appear to be occurring on the first frame of each new text still image - I don't know if that helps with identifying the problem?
    Ok another update - it appears to be the Basic 3D video effect that is causing the problem - if I remove that and have the text just appear then the black flashes go. But as I said above it worked fine in earlier project versions so it can work and isn't an inherent fault so I really hope I can find a solution and not have to remove the effect.
    Really hoping someone can solve this for me, it's only a hobby video not a job but I've put a lot of hours in and am nearly finished so would be pretty bummed if I can't resolve the problem.
    Thanks :-)

    An update - this is definitely looking like a bug!
    Each of the words is a separate Photoshop image cropped to the size of the word and I have then used the Basic 3D effect to rotate each image in turn from -90 degrees to 0 degrees so it appears on screen. Yesterday I tried changing the settings for the first clip and the black square disappeared if I reduced the range to -63 degrees to 0 degrees.
    Success! Or so i thought. I moved the the next image and changed the range to -63 degreees to 0 degrees but the black square remained. In face I had to reduce the start rotation down to -58 degrees before the black square disappeared from that image. This progression continued with each subsequent clip needing a futher reduction the starting rotation so by the time I got to the last image I the start rotation had to come down from -90 degrees to around -20 degrees.
    Defintely a bug? (It works the same whether I was using negative or positive start angles btw).
    I'll try using a different file format for the word images in case it's an issue with Photoshop image

  • Adobe Premiere Pro CS6 Error mightykilt64

    Hi, when Adobe Premiere is boot, i canno't open any project.
    A message error appears : c:\mightykilt64\shared\adobe\mediacore\mediafoundation\api\inc\keyframe/
    This message has appeared after I tried to export a project with Dynamic Link to Media Encore.

    Melhor resposta para mim funcionou
    Hello @all,
    I'm back and updated the programm, so more project files should be recoverd correctly without changing anything else in the project.
    It's still the same link:
    Version 0.0.1.21:
    www.digitalschnitt.de/Support/cust/PremProPatch_keyframe.h-error.zip
    Please let me know if it works now for everybody.
    Michael Schleider

  • Premiere Pro CS6 serious error has occurred, crash troubleshooting

    ERROR MESSAGE: Sorry, a serious error has occurred that requires Adobe Premiere to shut down. We will attempt to save your current project
    Problem: Starting last night Premiere would crash with this error message. This has been happening increasingly more over the past couple weeks, but starting last night and today - it has happened so much that I cannot get more than 5 minutes of work done without it crashing. It has happened on saves, renders, playback, switching active timelines, removing the mojo effect from a clip, and while sitting dormant. I’ve had the computer less than a year and hope that it is not a serious problem with my RAM or graphics card.
    Using Premiere Pro CS6 - subscription based with latest update installed
    SPECS:
    MacBook Pro Retina, Mid 2012
    Processor: 2.6 GHz Intel Core i7
    Memory: 8 GB 1600 MHz DDR3
    Graphics: NVIDIA GeForce GT 650 M 1024 MB
    Software: OS X 10.9.1 (updated after problem started)
    (nothing external from factory setup in terms of hardware)
    Use an External USB 3.0 7200 RPM drive from OWC for project files
    Use an External Seagate 3 TB drive for media storage
    Using all DSLR footage from Canon 6D, Canon 5D mk II, and Canon 60D and audio from external recorders (.mov, .WAV, .wav files)
    Third-party effects or codecs: Use Pluraleyes 3.0 and Mojo color from Red Giant
    I realize this is a general error message and there are several forums posted from mostly more than 5 months ago. I cannot seem to find an answer that will help me. Here is what I have already tried:
    1. updated to Maverick
    2. checked for updates for Adobe software
    3. Cleared the Media Cache
    4. Switched from CUDA to software only
    5. Updated CUDA and switched back to CUDA in premiere
    6. Held SHIFT while starting up (nothing seems to happen or pop up on screen at least)
    Next:
    —Going to uninstall Premiere and reinstall.
    Any suggestions or possible fixes are great appreciated. What should my next step be?

    UPDATE:
    STEP 1:
    Uninstalled and reinstalled Premiere - worked without crashing for the longest time since yesterday. After 1 hour of running - it crashed once again with same error message and same report (see below).
    Same as before:
    Exception Type:  EXC_BAD_ACCESS (SIGSEGV)
    Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
    STEP 2:
    --Updated the RED GIANT plugin "mojo" (minor coloring software)
    This worked for less than 10 mintues and then crashed again - but this time with different exeception details (I'm not sure what these mean)
    Crashed Thread:  2
    Exception Type:  EXC_BREAKPOINT (SIGTRAP)
    Exception Codes: 0x0000000000000002, 0x0000000000000000
    Application Specific Information:
    *** CFRelease() called with NULL ***
    STEP 3:
    Going off of the idea that it may be the plugin causing the issue (since it needed to be updated) I went into the project and deleted all of the files containing this effect in this project file (note: i have used this for 10+ projects on this computer with no trouble).
    I thought it was fixed, from about 8:00 PM - 11:45 PM no crash - then as I was playing back clips - crashed again.
    I have been loosely following these guidelines: http://helpx.adobe.com/x-productkb/global/troubleshoot-system-errors-freezes-mac.html
    I am not sure where to go from here - should I continue into the "advanced troubleshooting" even though I'm not sure if any of these things are related.
    IMPORTANT NOTE: I have launched two other Premiere Project Files (from previously completed projects) successfully without crashing. I tested a few things in the projects before returning to the problem project. If I suspect there is a problem with the file in particular - how do I find out what is causing the problem?
    --I already removed MOJO effects thinking that could be the issue from the last files that were
    --I have already gone back to a previous version from a week ago and imported the Sequence I needed. Still crashed.
    I have sent 5+ reports to Adobe on the crash. Any feedback into this is much appreciated.

  • Importing Closed Caption .scc file into Premiere Pro CS6.  Closed Captioning is enabled but cannot see the Captions tab.  Also get error message when importing to bin.

    I am using Adobe Premiere Pro CS6.  My aim is to export an mpeg file with closed captioning embeded for network television.  I have watched numbers adobe videos and have spent countless hours researching this.  I am able to generate about 29 different types of Closed Caption files using MovieCaptioner- including .scc (which Adobe says they prefer).  When I try to "Import" the file I get an incompatible error message.  The same happens with all other cc file types when I try to import them.  Second, I tried attaching the .scc as an attachment in the sequence menu.  They show up in the preview window, but do no encode into the mpeg file.  I am aware of this form:  Re: How do I export closed-captioned movies from Premiere CS6?
    Third- I have watched some adobe video for created the CC files within Premiere. http://tv.adobe.com/watch/learn-premiere-pro-cc/create-closed-captions-within-premiere-pro /
    However, I cannot find the "Caption" menu to do so?  Where is it?
    Am I running into problems because I am not on the Creative Cloud?  IF so, is it possible to upgrade and how do i do that.  Adobe has made it incredibly difficult to contact anybody.

    Hi Bracmanf,
    bracmanf wrote:
    I am using Adobe Premiere Pro CS6.  My aim is to export an mpeg file with closed captioning embeded for network television. 
    Sorry, you cannot do this in Premiere Pro CS6. Only QuickTime files can be exported with embedded closed captioning and this must be done in Premiere Pro CC or later. All other formats must use a sidecar file.
    bracmanf wrote:
    When I try to "Import" the file I get an incompatible error message.  The same happens with all other cc file types when I try to import them.  Second, I tried attaching the .scc as an attachment in the sequence menu.  They show up in the preview window, but do no encode into the mpeg file. 
    You can only attach a closed caption file in Premiere Pro CS6, no encoding is available for closed caption files (embedded or sidecar).
    bracmanf wrote:
    However, I cannot find the "Caption" menu to do so?  Where is it?
    Caption is a tab is in the Export Settings dialog box if you want to export with closed captions. This tab is available in Premiere Pro CC and later.
    bracmanf wrote:
    Am I running into problems because I am not on the Creative Cloud?
    In Creative Cloud, you would still have trouble encoding a MPEG 2 file with embedded captions as it is a QuickTime only feature. There might be a plug-in available, but I'm not aware of it.
    bracmanf wrote:
    IF so, is it possible to upgrade and how do i do that.  Adobe has made it incredibly difficult to contact anybody.
    You can download a free trial of Creative Cloud here: https://creative.adobe.com/products/creative-cloud
    Thanks,
    Kevin

  • Exit code 6: Premiere Pro CS6 [was: Error re]

    I need to reinstall Premiere Pro CS6, but I keep getting error messages:
    Exit Code: 6
    Please see specific errors below for troubleshooting. For example,  ERROR: DF024 ...
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 1 error(s)
    ----------- Payload: Adobe Media Encoder CS6 6.0.0.0 {CC006FD6-00EF-46FC-ACA0-7A28EFF44D20} -----------
    ERROR: DF024: Unable to preserve original file at "/Applications/Adobe Media Encoder CS6/Adobe Media Encoder CS6.app/ameconfig.txt" (Seq 2)
    Does anyone know what I need to do to get this to work?  I need to edit and not waste days on this.  I've tried uninstalling all CS6 and reinstalling and just trying to reinstall Premiere Pro, and I keep getting error messages.  Thanks for your help.

    See the following if you haven't already:
    Exit Code: 6, Exit Code: 7 Installation Errors -
    http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html

  • Premiere Pro CS6 - Mp4 Error. Green Previews

    Hey, So i'm using Premiere Pro CS6 currently.
    My issue is when I import a .h26 MP4 file either A, the file will show but keeps saying media pending, or B (the more common one) will show a pure green preview through the whole clip.... when I go into the properties of the clip it shows a weird error where it shows the frame rate a 0.139 FPS. Yet the footage is 23.976 fps, and when put into the time line it is the correct length at this 0.139 fps, I tried changing the frame rate manually to 23.967 and it shrunk the clip to under a second, Its strange when I work in AE the footage shows fine yet as soon as its in Premiere Pro it greens out. I never had this issue until a few weeks ago. We were working on a large movie and I had a month or so off work so I didn't touch Premiere or the files, I have verified the file locations as well and tried re linking them but it still shows the green error.  As well I know it is only the .H264 codec as I can import a video with an mpeg4 codec with no issues... I have tried re installing Premiere but still no fix.. the strange thing is to if I export in AME only it doesn't show the green, yet out of premiere through the export dialog it shows the green in the exported video yet has all the audio of that clip...As well I never have had this issue before..I could always import .h26 MP4's with no issue up until now.
    Any suggestions?

    Hi Wes,
    WesBeiko wrote:
    Hey, So i'm using Premiere Pro CS6 currently.
    My issue is when I import a .h26 MP4 file either A, the file will show but keeps saying media pending, or B (the more common one) will show a pure green preview through the whole clip.... when I go into the properties of the clip it shows a weird error where it shows the frame rate a 0.139 FPS. Yet the footage is 23.976 fps, and when put into the time line it is the correct length at this 0.139 fps, I tried changing the frame rate manually to 23.967 and it shrunk the clip to under a second, Its strange when I work in AE the footage shows fine yet as soon as its in Premiere Pro it greens out. I never had this issue until a few weeks ago. We were working on a large movie and I had a month or so off work so I didn't touch Premiere or the files, I have verified the file locations as well and tried re linking them but it still shows the green error.  As well I know it is only the .H264 codec as I can import a video with an mpeg4 codec with no issues... I have tried re installing Premiere but still no fix.. the strange thing is to if I export in AME only it doesn't show the green, yet out of premiere through the export dialog it shows the green in the exported video yet has all the audio of that clip...As well I never have had this issue before..I could always import .h26 MP4's with no issue up until now.
    Any suggestions?
    Other people with "green frames" solved their issue by updating GPU drivers. Can you try that?
    You say you are working on a movie. What is the camera these files were shot on?
    Do sequence settings match clips settings precisely?
    You say you never had this issue before a few weeks ago. Did you make any updates to Premiere Pro? Your OS?
    Thanks,
    Kevin

  • Exports From Audition CC Give "Header Error" in Premiere Pro CS6

    Hello,
    I have finished the audio mixing on a 15 track project in Audition CC. It is very heavy so I had to export all the tracks separately to import them back into the Premiere Pro CS6 movie project. That way I could also do further adjustments in individual tracks later on directly on Premiere, if needed (since mixing isn´t something we´re ever done with).
    I´ve exported them all in wav 9600 Hz 32 bit (Audition doesn´t say whether it´s floating point or not) and also wav 9600 Hz 24 bit. The originals on all the tracks were eitther wav 9600 Hz 24 bit, or wav 9600 Hz 32 bit (converted from 24 bit to aplly declipping and normalization), except 2 tracks with music that had mp3, wav and m4a.
    When importing the exported Audition files back into Premiere all of the 15 tracks, including the ones that didn´t have mp3 and m4a in it, give me the message "The file cannot be opened because of a header error".
    Questions:
    1. What could be wrong?
    2. In case there isn´t a solution, what would be the best lossless formats to try and do the exports for importing into Premiere?
    Thanks a lot.

    I see...
    Trouble is I´ve never had an answer for my posts in the Audition forum (I did originally post this here because I thought it´s more of a Premiere issue, though). I guess Audition just isn´t nearly as widely used as Premiere.
    Also, I have done the same kind of exports for smaller tracks from Audition before and didn´t have an issue importing them into Premiere.
    I find it really troubling that Adobe intends to make Audition a reliable pro audio suite integrated with Premiere and, on top of some weird issues like this one (and such as the 16 bit limit for sending a project from Premiere to Audition, making that integration probably useless for most pro uses), there´s so little support.
    But thanks a lot, anyways!

  • Adobe Premiere Pro CS6 classroom in a book lesson files "file format not supported" error message

    Hey y'all. I have the creative Suite cloud membership and am learning Adobe Premiere Pro CS6 and have the latest update. I have an iMac, version 10.8.2 and have been going through the lessons 1-8 so far from the 'Adobe Premiere Pro CS6 Classroom in a book' with no problems. So far so good. Then, when I opened Lesson 9 project today, I realized that certain media was off line (see pic below-videos and maps) even though I had been able to open the project. I tried to see if it was a link issue but was unable to select the 'Link Media' option and the system did not give me the option to link media when opening a new project. The strange thing is that I am now able to open some lessons with everything working fine but when I try to open other lessons such as lesson 9 or 10 or 11 I notice media files offline after getting the "file format not supported" pop-up error message when attempting to open a project. It's random as some lessons I had opened previously now give this error message of file format not supported when they didn't in the past whilst others work. I have deleted all the lesson files from my hard drive and reinstalled them from the cd onto my hardrive but the issue persists. Any idea as to why all of a sudden Adobe Premiere Pro CS6 is giving the error message "File format not supported"??? when opening the lessons. I have not changed any preferences. I've included some screenshots though I don't know how much help they will be... Is anyone else running into this issue??? Can anyone help???
    NEVERMIND. I FOUND OUT ON MY OWN WHAT THE ISSUE WAS AND IS NOW FIXED. YAY!

    Why were you trying to link a file in the project to the project file itself? Shouldn't it be a video file or something? Like .mov .wav .avi .mp4 and not .prproj

  • Premiere pro cs6 - volumes/disk.........Splitter_Buffer.cpp-70 error

    Hi,
    i am running premiere pro cs6 and any time i previw clips or try any play back i get this error, even in new blank projects?
    does anyone have any ideas?
    running mac
    mavericks
    Nvidia GTX770
    premiere pro 6.0.5
    thanks a lot
    paul

    I am on Windows, but have a few saved Mac discussions that may help (or, may not... but free to read)
    Mac and Root User http://forums.adobe.com/thread/879931
    -and http://forums.adobe.com/thread/940869?tstart=0
    Mac & nVidia Driver http://forums.adobe.com/thread/1075592
    -and http://www.nvidia.com/object/mac-driver-archive.html
    Mac Retina Bug http://forums.adobe.com/thread/1159632
    Troubleshooting guide for Mac freeze
    http://helpx.adobe.com/x-productkb/global/troubleshoot-system-errors-freezes-mac.html
    http://blogs.adobe.com/aftereffects/2011/02/troubleshooting-quicktime-errors-with-after-ef fects.html
    External speakers stop playback http://forums.adobe.com/thread/1370072?tstart=0
    Also, Go to http://forums.adobe.com/community/premiere and, in the area just under Ask a Question, type in
    maverick
    or
    mavericks
    or
    10.9
    You may now read previous discussions on this subject... be sure to click the See More Results at the bottom of the initial, short list if the initial list does not answer your question

  • Runtime Error R6025 while creating text in Premiere Pro CS6

    I've looked at a number of posts on this, it seems to pop up for different reasons.
    For me, it only seems to happen, and happen inconsistently but often, when I am creating or editing text in Premiere Pro CS6
    "Microsoft Visual C++ Runtime Library
    Runtime error!
    Program: C:\Progra...
    R6025
    - pure virtual function call"
    I'm am self taught on both the PC and Premiere, and by that I mean I can get around okay, but am in no way an expert in either; so when other posts start talking coding, ain't nobody got time for that.
    I'm on a new Asus G750J
    Windows 8.1, 64-bit
    Intel Core i7-4700HQ CPU @ 2.40GHz
    (Unrelated note... why is this computer not doing GPU accerlation?)

    A search on Google leads me to guess that your registry is messed up, see this link:
    http://www.microsoftvisualcruntimelibrary.com/r6025-pure-virtual-function-call.php?tid=080 38&gclid=CJff9eXtmZoCFQJN5Qodo3H49A
    Try a registry cleaner and see what happens.

  • Premiere Pro CS6 Capture Error after update

    After updating Premiere Pro CS6 I can't capture with the Sony HVR-M10E (HDV MAZ) anymore. The tape-deck is connected to the computer via firewire. Using OSX 10.7.5. System message: Critical Error. Premiere CS6 is not responig in any way. Please help!

    Some troubleshooting ideas...
    http://helpx.adobe.com/premiere-pro/kb/cant-capture-dv-hdv-video.html
    -and http://forums.adobe.com/message/4708997

  • Error during start up of Premiere Pro CS6.  "... could not find any capable video play modules..."

    During start up of Adobe Premiere Pro CS6, I get the following error message.  "Adobe Premiere Pro could not find any capable video play modules.  Please update your video display drivers and start again."  This does not occur on After Effects, and the program runs successfully.  Premiere Pro will not open, and in the start up window the last thing the status line states before the error message occurs is: "Loading ImporterQuikTime.prm"
    I have added an NVidia GPU card to my system and have installed the latest video drivers from the NVidida website (GeForce 310.70).  This did not help.  I have QuikTime on my computer, but am not sure if it needs to be in a certain file location.
    I have also gone in to BIOS after installing the GPU and disabled internal graphics, but that did not help either.  Not sure what to do next.  Any suggestions?
    Thank you,
    Rhoadman

    Thank you everyone for the replies.  Although I don't have a laptop, the following seems to work. 
    Solution 1  
    On Windows 7, right-click the shortcut to Adobe Premiere Pro, and choose Run as Administrator. 
    Using this method, Premiere Pro opened successfully.  Using the shortcut directly, the error persists.  It looks like we will just have to open the program using this method.
    Many thanks for the replies.

Maybe you are looking for

  • 1st Gen Ipod Shuffle not updating with iTunes 7.0whatever

    My 1st gen. shuffle was doing just fine updating from my iTunes playlist with the older version of iTunes. Then last night I upgraded to 7.0whatever the latest version is and now when I plug in the shuffle to update, I get the usual updating iPod mes

  • Warning messages in mapping deployment window

    Hi all, After deploying a mapping I got several warning messages but have no clues as to what and where they are referring to. Example of a warning message that I got: ORA-06550: line 32250, column 11: PL/SQL: SQL Statement ignored Do anyone of you k

  • Macbook Pro starting problem

    I have a massive problem, thanks in advance if some one can help. I have a mac book pro 15 inch mid 2010 with the latest operating system. when i start the the computer i get the screen attached as a photo then a black screen and then it turns off an

  • Filtering a table with 19699 rows

    Hello I am new to Xcelsisu and I am trying to aply filter component to a table with 19699 rows. I is suppose to show in the filter 45 diferent clasifications. I seems to be using only the first 500 rows to aply the filter. I changed the maximum numbe

  • FORTE AUSTRALIA USER MEETINGS IN HOBART NEXT WEEK

    Dear Forté User: The Inaugural Forté Australia User Meetings are next week and those of who are registered are in for an extremely valuable experience. EVERY SINGLE CUSTOMER and PARTNER from Australia will be sending representatives to these meetings