Premiere Pro CS6 Family

I can't access the Premiere Pro CS6 Family on my adobe creative cloud subscription. Help!

Do you have a 64-bit system? This is a requirement for both PremierePro and After Effects.

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"We are unable to validate this serial number for Adobe Premiere Pro CS6 Family."

I have bought and obtained a license serial number for Premiere CS6.
I have downloaded the files for Premiere CS6
PremierePro_6_LS7.exe                    PremierePro_6_LS7.7z
PremierePro_6_Content_LS7.exe     PremierePro_6_Content_LS7.7z
I have run PremierePro_6_LS7.exe and, having specified load with serial number, reached the point of entering the serial number.
"We are unable to validate this serial number for Adobe Premiere Pro CS6 Family."
I have checked my account and the license is on file.
The serial number is 24 digits in 6 groups of 4 characters.
Please provide an answer to this.
I've been using Adobe Premiere since 2006 and currently have CS5.5.
This is the first time I have had problems trying to download and set up a version.
It has taken most of the day so far!
Peter
CS6 END USER ID                       22298999
End User Name                           PETER JONES
Previous records under              PETER FENNELL-JONES

No problems with CS5.5
I have not tried removing it (not until I have CS6 sorted)
Windows 7 Pro (64 bit)
I have installed CS6 in trial mode and entered the license number.
The Serial number appears to have been accepted.since Encode now starts up without a license message.

What is included in "Adobe Premiere Pro Cs6 Family"

What are the applications included under the umbrella of the "Adobe Premiere Pro Cs6 Family"

It doesn't. I looked through that info, and I cannot tell what I am installing when I download "Premiere Pro CS6 Family" The reason I ask is that when I installed Photoshop, it also installed Bridge, but doesn't tell you that anywhere, so I spent a half hour trying to figure out where I was supposed to download Bridge from, only to find out it was already installed.

Just installed the New CC Premiere Pro CS6 (Family)

Just installed the New CC Premiere Pro CS6 (Family) and now my older Premiere Pro Files no longer work. When I try to open one of these older files I get a pop up that states the files are damage. At this point I am totally shut down.

Hi dbelken45,
Could you please try to open on of those files by going to File and open in Premiere pro CC.
Please let me know if it helps.
Regards,
Abhijit

Premiere Pro CS6 Family Up-to-date?

I'am a member from today and I have installed some programs on my Mac. They all work fine eccept Premiere Pro CS6 Family. The Adobe Application Manager reports Up-to-date but I can't find Premiere Pro CS6 anywhere in the Finder. I can see the other installed programs in Programs part. Does anybody can give me a clue where to look? Luuk.

I've solved this problem by cleaning Adobe Premiere Pro CS6 Family with the Adobe Creative Suite Cleaner Tool. After I did this I reInstalled the programs wit the Adobe Program Manager.

I have received the message "Adobe Premiere Pro CS6 Family has been successfully Installed and is re

I have received the message "Adobe Premiere Pro CS6 Family has been successfully Installed and is ready to use." but I cannot find the program on my computer.

Hi corinne.blake.1991
Go to Control Panel -> Program and features -> See if the programs are listed there ...This is for Windows ...

Adobe Premiere Pro CS6 Family

Where do i go to use Adobe Premiere Pro CS6 family once the installation has been complete? Should it show up in my desktop?

No. Adobe programs only create shortcuts in teh start menu, not the desktop. If for some reson that's not the case and you have problems, you need to provide more info about your system and otehr relevant details.
Mylenium

How can I download Adobe Premiere Pro CS6 Family?

How I can download adobe Premiere Pro cs6 familiy

CS6 Trial Download - where can I find it?
http://forums.adobe.com/message/5459679#5459679
CS6 - Buy the Perpetual License version (Not Creative Cloud rental)
http://www.adobe.com/products/catalog/cs6._sl_id-contentfilter_sl_catalog_sl_software_sl_c reativesuite6.html?promoid=KFPMZ
To buy an upgrade instead the of full version, click the buy button
then select 'I want to buy: Upgrade' instead of 'Full'.
CS5 and CS5.5 Products are eligible for upgrade to CS6.

Launching Premiere Pro CS6 Family Trial After Installation

I downloaded the CS6 Family Trial version onto my computer and installed it. After installation, no desktop icon showed up, it did not appear in my program list, did not automatically launch...etc. I found ti in my Documents and Settings folder, but found no way to launch the program. only the following folders:
Deploy
Packages
Payloads
Resources
Set-up (which I have run several times, same issue)
This is a very old Sony Vaio laptop - originally was running CS4, CS5 would freeze up. I suspect this computer is too old to run CS6.
Details about my computer:
2.00 GHz processor
1.99 GHZ, 2.00BG RAM
Microsoft Windows XP
I need help with actually launching the program after installation - or confirmation that my computer is just too old.
Thanks,
RR

Premiere Pro CS5 and later are 64bit, so will not run on WinXP 32bit... I don't think PPro will even run on WinXP 64bit
Some ideas for a Laptop Video Editing PC from past discussions
http://www.sagernotebook.com/
http://forums.adobe.com/thread/957472
http://www.adkvideoediting.com/
For effective HD video editing, a laptop with the following
-at least the Intel sandy bridge 2720 or 2820 quad processor
-and nvidia graphics preferably the 460m, 485m is a bit much
-1280x900 display with OpenGL 2.0-compatible graphics card
-and 8 or 16 gig ram and Win7 64bit Pro
-and 2 internal 7200 HDDs minimum

Recent update for Premiere Pro CS6 Family Failed - is there a fix ?

I just applied recent updates (bug fixes) , and (4) of them failed with the following message:
Update Failed:
Download error: Press Retry to try again or contact customer support (49)
I attempted to DL again. Reboot machine as still same error code.
Also shows for...
Illustrator CS6
Prelude CS6
PS CS6

Hi SMSstrategist,
Please try to follow this KB
CS6, CS5.5 Subscriptions, CS6 Perpetual - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
rergards,
Sandeep

Premiere Pro CS6 won't open...

I have the Adobe Creative Cloud, and I installed Premiere Pro CS6 Family. I was able to open it once, but now that I have tried launching it recently, it comes up with an error message saying "This application has failed to start because MSVCR100.dll was not found. Reinstalling the application may fix this problem". What exactly does that mean?

It means that the Microsoft Visual C++ Resource library got corrupted. Reinstalling can help, because that is the first step of the installlation process. The alternative is to go to the Microsoft site and download the latest C++ libraries and install them manually.

CC wont let me re-download premiere pro CS6! HELP!!

Hello all,
So i previously had all of the CS6 Family installed on my computer. Something went wrong with Adobe Encore and it wouldnt open so i uninstalled Premiere Pro and Encore CS6.
After un-installing i restarted my computer and opened Creative Cloud.
When looking in the find new apps section to re-download Premiere Pro CS6 i could not find it. I filtered the search and selected previous versions but the only apps it says it has in previous versions in are Bridge, Edge Animate and Gaming SDK.
I checked in the my apps section to double check it was definitely un-installed. I can see Premiere Pro CC but CS6 is not showing up anywhere!
Ive tried looking for other links on the adobe website but it just gives me the option to buy a subscription (which i have already payed for) or download the trial.
Ive looked endlessly on forums for a solution but no joy so far.
I desperately need to get to the bottom of this as i need Adobe Encore for work.
PLEASE HELP ME!!!!

Hi,
Please uninstall your creative cloud desktop app and re-download it from the below link:-
Creative Cloud Help | Creative Cloud for desktop
and then follow the same steps that you have been following.
Hope that works for you.
Regards
Sarthak

Export Media in Premiere Pro CS6 ONLY produces an Audio File in Media Encoder

First, all the system info:
Windows 7 Home Premium Service Pack 1
Intel HD Graphics 3000 Display Adapter
I’m using Premiere Pro CS6 Version 6.0.5 (001 (MC: 264587)) “Mighty Kilt”
Version 6.0.3.1 (64 Bit) of Adobe Media Encoder CS6
Other Adobe applications installed: AIR, Creative Cloud, Download Assistant, Encore CS6 Library, Flash Player 12 ActiveX, Flash Player 12 Plugin, Help Manager, Premiere Pro CS6, Premiere Pro CS6 Functional Content, Reader XI
I’ve run check for updates on both Premiere Pro and Media Encoder and everything is up to date
I'm producing a two disc, dual layer DVD set for 100 families of my son's marching band.
I have a half hour "masterwork" of interviews, performance segments, rehearsal sequences, credits, etc that I've edited together complete with sound, etc.
I also then have various other video segments from the season, some high quality (1920x1080) and some lower quality.
Rather than import everything into Encore and have Encore transcode them all at the same quality, I wanted to ensure that the half-hour piece and certain other segments were transcoded as high quality as possible and given the largest file sizes I could and then transcode other segments at lower quality levels as needed so everything would fit on the discs.
The company I'm using to duplicate/replicate the 100 DVDs from my Master DVD advised me to encode them FIRST in Premiere Pro as desired, and THEN import those files into Encore.
I've used Adobe Media Encoder a lot to export the individual segments into files I could upload to Youtube and have had no problem for the last several months.
But now, two things happen:
1) AME automatically designates the "Output File" with an .aac extension (see attached)
2) When I do an "Import As" of the AME encoded file in Encore it only loads an audio file (obviously)
Huh?
Here are the settings I use in my Export Media dialogue in Premiere Pro CS6:
Format: MPEG2-DVD
Preset: NTSC Widescreen High Quality
Output Name (and filetype): ______ name with Save as Type of "Video Files(*.mpg)
BOTH the "Export Video" and "Export Audio" boxes are checked (see attached screen print)
Filters Tab: left as is, don't do anything here
Multiplexer Tab:
choose the "DVD" button (vs the "None" button)
Bitrate Type: left as Variable which is what is selected as a default
Video Tab:
Codec: Reads MainConcept MPEG Video
Quality: increase it to the max of 5
TV Standard: NTSC
Frame Rate: 29.97
Field Order: None (Progressive)
Pixel Aspect Ration: Widescreen 16:9
Render at Maximum Depth box checked
Bitrate Encoding: I choose CBR for my high quality segments and VBR 2-pass for my lower quality segments
Bitrate: kick it up to the max for high qulaity segments, adjust as needed to get the filesize I want for my lower quality segments
Audio Tab:
Audio Format: Dolby Digital
Codec: Dolby Digital
Bitrate: At least 320, sometimes higher for the segments I want to be the highest quality
I check the "Use Maximum Render Quality" box
I chose "Queue" for everything and then let it run overnight
And yes, the original media has BOTH a video track and an audio track that works (see Screenprint)
So... what am I doing wrong, helpful experts????

Larry, Mark, Jim & Bill -
It is 1 am Tuesday morning and I'd do a primal scream if my family weren't all sleeping upstairs.
Somewhere along the way, I either read or was given the advice to just skip AME, load my videos as timelines in Encore, and just do the transcoding there.
I spent almost a day trying to figure out how to get "buttons" for my menus I was building (they weren't appearing in Encore's library like they should) and eventually found a simply workaround.
So I then spent the last 24 hours or so building all my menus, creating small clips for my "motion menu" buttons, getting all that straightened away.
Got really excited earlier tonight since it seemed like I was nearly finished and coming down the home stretch.
I hit "build" in Encore, went away for a couple hours, and came back to find a big error message awaiting me telling me that "Encoding Failed."
I have read a lot of posts, and the outlook is not good, or at least the possible solution not simple or short from a time perspective.
I have a 100 families awaiting their DVD they've paid for that they initially were told they'd have by mid-February. I've been telling everybody that they would have it - guaranteed - by this weekend when there's a band festival that would be ideal for distribution. The DVD duplication company says they have to have it by Wed morning at the absolute latest. Meaning I've got about 24 hours to figure this out and burn my dual-layer masters of the two DVDs or once again tell people "I know I guaranteed you'd have it by this weekend, but I don't have it ready yet."
Almost as importantly, I can't afford to keep spending the hours and hours and hours on this that I have. It's impacting my personal and professional life.
Thus the primal scream.
The posts I read about the encoding failure all pretty much advise that I use AME to do all the transcoding work. Which of course brings me squarely back to my original problem: I cannot get a video file out of AME.
I'm embedding a screenshot of what I see when I click on the pull-down menu in the AME dialogue window. The problem: there is no MPEG2-DVD option listed to be chosen.
Although I'm relatively new to forums, I've read enough posts by now that it seems like most people are in crisis mode when they post. So I realize my situation is not all that unique. But from a newbie rookie in the field to you experts, I REALLY could use some assistance right now, because between this and the long, cold winter we've had, I'm about to lose it. :-)
P.S. Mark, in answer to your question about frame rates, I have 18 different videos/films/projects that I'm including in my two DVD-set. There have probably been nearly 6-7 different cameras that have contributed footage to one or more of those films by borrowing camcorders of different brands and types and quality levels from people. Nearly every one of those 18 films have multi-camera sequences in them. And many films are collections of sequences which themselves are "nested sequences" sometimes three deep. In otherwords, there is no way I can tell you all the various frame rates that may be represented among these 18 separate projects and I certainly can't go back and hope to change them all to the same one.
Help. Please. :-)

VHS - DVD Recorder - PC - Premiere Pro CS6: Workflow Questions

Hello,
I hope I have this posted in the correct place. I am seeking advice and suggestions for VHS tape to digital transfers. Here is my current workflow:
VHS tape is played back on a Panasonic PV-D4744S VCR and is recorded directly (via composite A/V cable) to a Panasonic DMR-ES40V DVD recorder and onto a DVD-R, -RW, or +RW.
The disc is then copied into a Windows 7 folder with all of the contents of its VIDEO_TS folder intact; this folder is saved on several external hard drives for safe keeping.
I then open and import a copy of the .vob files into Premiere Pro CS6, where I minimally scale the video to eliminate the distortions (“VHS tearing”) on the sides and bottom of the VHS source video. The result is a very clear video which fits perfectly in a 4:3 project window on my 16:9 HD computer screen with minimal pillarboxing.
It is at the stage of export where I am stuck.
The final DVDs are going to be viewed on a 16:9 widescreen TV, as well as on an iMac computer. I’ve read all much about interlaced scanning (VHS, Laserdisc, TV) and progressive scanning (computer, LCD TVs), but I’m still not sure if I can make a DVD which will look proper on both TVs and computers. In addition to the scaling, I am using Premiere to add chapter makers and poster frames to the video, which I wish to then export to either Encore CS6 or NeroVision – I love Nero’s animated 2D and 3D menu selections. What export settings should I use in Premiere which are closest to the original, imported .vob files? I’ve exported some test videos in MPEG2-DVD format to folders, but they are huge compared to the original DVDs made on the standalone recorder, i.e., 12.8GB on Premiere export compared to the 4.7GB import.
Are there settings to make the Premiere export as close to the original DVD import of 4.7GB without sacrificing quality? Should I simply import the sequence into Encore as a timeline and let it perform the heavy lifting of automatically compressing the files to fit on a 4.7GB DVD? NeroVision seems to not accept the MPEG2-DVD files; it “sees” only the .m2v video files and not the .wav audio files.
In a nutshell:
I want to take a raw DVD-R (or -RW, +RW) recorded on a standalone and copy to hard drive, add chapter markers and minimal scaling in Premiere Pro CS6, then export and burn a DVD that will look good on both a 16:9 TV and computer screen.
I'm trying to get this project finished for a soon upcoming family get together. Any suggestions, tips, and general advice would be greatly appreciated.
Eric

Hi Eric,
The issue I would have with the workflow is that DVD is heavily compressed for delivery - not meant for re-compressing again. You're re-compressing a file that's already been compressed as small as can be. Most DVD recorders have different quality settings, like 1 hour, 2 hours, 4 hours. Use the 1 hour mode on the DVD recorder to get the "best" quality source if you must re-edit the stuff. The typical workflow would be to have some sort of capture device on the computer that records a larger, less compressed file to begin with.
As for export from Adobe using Media Encoder, choose "MPEG-2 DVD" of course, and select "NTSC DV" for the preset. Under the VIDEO tab, you'll need to adjust the encoding bitrate according to the video length. A good rule of thumb is to use 560/minutes=bitrate, and I will round down a touch for safety margin. This assumes Dolby Digital audio on the DVD (AME exports .wav audio and Encore converts to Dolby). Note that most folks don't go over 7 or 8, for best compatibility (the max limit is a bit higher, but quality of VHS source is not going to get any better anyway at higher rates, GIGO).
Regarding audio for the DVD, could be that Nero expects ONE file with audio and video. In AME, look under MULTIPLEXING and change from NONE to DVD, this will combine them. Then under AUDIO, choose DOLBY or maybe MPEG will work for you. Use a 192k bitrate for audio if going that route.
Note sure what you meant about the 16:9 screen - would recommend against putting the 4:3 source material into a 16:9 sequence in Premiere in you are, this will do more harm than good. Stay with 4:3 throughout, including the DVD creation - the DVD player and TV ought to know what to do with it. You're actually REDUCING the resolution if you use a 16:9 workflow. Note that if you encode a 16:9 DVD using 4:3 material in the 16:9 frame, and then play that DVD on a 4:3 TV, bad news - it gets letterboxed AND pillarboxed and you end up with a small video surround by black on all sides. Not cool.
I'd stick with interlaced - if you deinterlace the footage at any point, you are essentially throwing away HALF the resolution, which is weak to start with for SD. Most software players will have Preferences settings to let you tweak the playback/deinterlacing at that point, and TVs will handle it fine.
PS - if you use Encore, then just export the .m2v and .wav files using Media Encoder, import both to Encore, and Encore then does NOT recompress the video any further (as long as it fits), only the audio gets the Dolby conversion. Do NOT use Multiplexed files in Encore.
Hope this is all helpful
Jeff Pulera
Safe Harbor Computers

Have Premiere Pro CC, Need Encore, Can't Get to Premiere Pro CS6

I had CS6 subscription, upgraded to CC a while back. Until about a year ago, I hadn't downloaded Premiere Pro because I don't usually do that kind of video editing. Now I have a video project for my family (a lot of them elderly) that I finally completed. I know I'm supposed to download Premiere Pro CS6 to get Encore, but when I follow instructions to download the previous version, Premiere Pro isn't in the list in my product manager under "Find New Apps." So I can't even download an older version. I have got to get this movie on DVD because most of the people viewing it won't be able to just download it.
There's another link in the forums that takes you to a site where you can download every previous version of Adobe products known to humankind. Doesn't work for me. Goes into my downloads folder and just sits there.
Please, somebody tell me what to do now? I've hit the height of frustration.
Thanks.

Oh my god. I figured it out. For anyone having the same issue, it was really so simple I'm kicking myself. I forgot I had a freebie CC account for personal use, as well as the paid one for business use. 2 different email addresses for logging in. I was logging in with the free one. You need to have a paid CC account to access the Premiere Pro CS6 download from your CC App Manager. I logged in with my other email address and bang, there it was.
Just for your own edification, Mr. Waller, when a woman comes in and asks a question she probably already is aware of system requirements, etc. You did not answer the question. If you had read fully my question you would have noticed I've already downloaded Premiere Pro CC, so telling me to make sure my machine meets system requirements is a waste of breath. What you did is called "mansplaining." It is the equivalent of patting me on my little female head and sending me on my way to let the big boys do all this techie stuff. You have no idea my background with technology. Mansplaining is neither warranted nor acceptable. Even if you thought you were being helpful, even if you didn't realize that's what you were doing, it is nothing less than sexist and insulting.

Premiere Pro CS6 Family

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