Premiere Pro CS6 freezes during loading

Having used thsi programm several times successfully all of the sudden since today, after a few seconds of loading process of Premiere Pro CS6, loading process always starts freezzing at loading stage : "loading ExporterQuickTimeHost.bundle" (Mac OS). Deinstallation and reinstallation didn't help.
Can someone help me?

The following is the crash report (extract) of Adobe Premiere Pro CS6. Maybe some of new has some system knowledge.
Process:         Adobe Premiere Pro CS6
Path:            /Applications/Adobe Premiere Pro CS6/Adobe Premiere Pro CS6.app/Contents/MacOS/Adobe Premiere Pro CS6
Identifier:      com.adobe.AdobePremierePro
Version:         6.0.0 (6.0.0)
Code Type:       X86-64 (Native)
Parent Process: launchd
Date/Time:       2012-10-03 22:54:32.002 +0200
OS Version:      Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report:          -6877 sec
Per-App Interval Since Last Report: 457 sec
Per-App Crashes Since Last Report:   3
Anonymous UUID:                      C1440D44-6720-4316-9D5B-DA9C509698E4
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0   com.adobe.premiere.frontend       0x000000010c6c8e38 FE::Application::AttemptPanicProjectSave() + 18
1   com.adobe.premiere.frontend       0x000000010c7207cc UnixInterruptSignal(int) + 44
2   libSystem.B.dylib                 0x00007fff83bf01ba _sigtramp + 26
3   libSystem.B.dylib                 0x00007fff83b8fdc2 semaphore_wait_signal_trap + 10
4   libSystem.B.dylib                 0x00007fff83b9540d pthread_mutex_lock + 469
5   com.adobe.QT32Client.framework    0x000000010d0895d6 ASL::SingletonSupport<ASL::InterfaceRef<QT32Client::QT32Client, QT32Client::IQT32Client> >::CreateClassRef() + 54
6   com.adobe.QT32Client.framework    0x000000010d05f747 QT32Client::Create() + 23
7   ...rterQuickTimeHost.framework    0x0000000133e1b01e ExporterQuickTimeHost::OnStartup(exportStdParms, exExporterInfoRec) + 28
8   ...rterQuickTimeHost.framework    0x0000000133e1e6fe PrExporterModule::ExportEntry(int, exportStdParms, void, void*) + 68
9   ...rterQuickTimeHost.framework    0x0000000133e1e4e1 xSDKExport + 81
10 ...dobe.ExporterHost.framework    0x00000001047f71b3 ML::CallExporterModuleGuarded(int ()(int, exportStdParms, void, void), int, exportStdParms, void, void*, std::basic_string const&) + 131
11 ...dobe.ExporterHost.framework    0x00000001047f7483 ML::ExporterPluginModule::CallExportModule(int, void, void) + 405
12 ...dobe.ExporterHost.framework    0x00000001047f6fe3 ML::ExporterPluginModule::StartupFromDisk(unsigned int, bool) + 353
13 ...dobe.ExporterHost.framework    0x00000001047c162c ML::ExporterModuleFactory::CreateUnknown(ASL::InterfaceRef&) + 308

Similar Messages

Adobe Premiere Pro cs6 is not loading thumbnails plz help

hey there hoping some 1 can help me I've got an extremely large project going on, project file is just over 400 mb and there is alot of content, alot ,alot , scatted over a few external drives and the internal and most of the are usb 2 connected to windows 8 pro 64bit intel core i7 3820cpu 16 gigs of ram and ssd drive and we are running premiere pro cs6 , and recently its taking for ever to open up and then way to long to load all the thumbnails, i really dont know what to do , and im really new to this forum
thanks
Bryce

Hey there, hoping some 1 can help me. I've got an extremely large project going on, project file is just over 400 mb and there is alot of content, alot ,alot , scatted over a few external drives and the internal one. Most of the drives are usb 2 connected to windows 8 pro 64bit intel core i7 3820cpu, with 16 gigs of ram and ssd drive, and we are running premiere pro cs6. Recently it's taking for ever to open up and then way to long to load all the thumbnails, i really dont know what to do , and im really new to this forum
thanks. (By the way, are you a grammar teacher who's taken to moonlighting for Adobe? Just answer the freakin' question. This was written by Bryce's boss, Paul.)
Bryce

Adobe Premiere Pro CS6 Freezing

I am experiencing freezing issues when trying to edit within premiere pro. Simple tasks like cropping videos, color correcting or anything done to the video will freeze the program window and then eventually freeze the program.
System Specs:
Model Identifier:          iMac12,1
Processor Name:          Intel Core i7
Processor Speed:          2.8 GHz
Number of Processors:          1
Total Number of Cores:          4
Memory:          12 GB
Using Premiere Pro CS6 6.0.2
Any help appreciated!

What are you editing, and does your sequence match your video?
Please NOTE that the PPro CS6 screen may look a bit different (I use CS5)
For CS5 and later, the easy way to insure that your video and your project match
See 2nd post for picture of NEW ITEM process http://forums.adobe.com/thread/872666
-and a FAQ on sequence setting http://forums.adobe.com/message/3804341
Report back with the codec details of your file, use the programs below... a screen shot works well to SHOW people what you are doing
http://forums.adobe.com/thread/592070?tstart=30
For Mac http://mediainspector.massanti.com/

Adobe Premiere Pro CS6 Freezes/Stops Responding No Matter What I Do. Any ideas?

My Adobe Premiere Pro CS6 keeps freezing or not responding (pin wheel of death).
This problem started happening 3 weeks ago.
There is no one thing that triggers it, but it does seem to happen more often when trying to read my media from the media browser. Sometimes I get an application error report, and other times I don't.
This happens whether I start a new project, or work in an existing one.
I would appreciate any help the community can provide. I've tried just about everything I could find online from changing random system configurations like language to completely re-installing the software.
Please let me know if there is any additional information I can provide.
System Hardware Information:
Model Name: MacBook Pro
Model Identifier: MacBookPro10,1
Processor Name: Intel Core i7
Processor Speed: 2.7 GHz
Number of Processors: 1
Total Number of Cores: 4
L2 Cache (per Core): 256 KB
L3 Cache: 8 MB
Memory: 16 GB
System Software Information:
System Version: OS X 10.9.4 (13E28)
Kernel Version: Darwin 13.3.0
Boot Volume: Macintosh HD
Thanks!

next link says After Effects, but check YOUR permissions !!!
-http://blogs.adobe.com/aftereffects/2014/06/permissions-mac-os-start-adobe-applications.ht ml
Mac 10.9.4 and OpenCL issue https://forums.adobe.com/thread/1514717
And some older links that may help
-Mac 10.9.3 workaround https://forums.adobe.com/thread/1489922
-more Mac 10.9.3 https://forums.adobe.com/thread/1491469
-and https://forums.adobe.com/thread/1507936

Why is Premiere Pro CS6 crashing during render at 50% completion?

I am running Premiere Pro CS6 on MacBook Pro, flash drives. The Mac is brand new. Nothing else is running. No other non-factory programs are installed.
Regardless of what I do, during export to any output type, Premiere crashes when it's rendered to 50%. I take the same project and only render part; crash at 50%. I try another new project, with nothing but a single video file, crash at 50%.
<frustration>I am about to run to Final Cut, and I really don't want to. I am losing money and time that I don't have.</frustration>
Any feedback would be majorly appreciated.
Thanks,
Aaron

...MacBook Pro, flash drives....I take the same project and only render part; crash at 50%. I try another new project, with nothing but a single video file, crash at 50%.
Make sure you are not running out of available space
on your target drive for the export.

Premiere pro cs6 won't load AVCHD video files

why won't premiere pro cs6 load video files?
Premiere pro application loads but won't load HD video files.

What codec packs do you have loaded? With a straight installation I have had any problems loading my Sony AVCHD 1920 x 1080 files in any version of Premiere. What is your source of your media?

Premiere Pro CS6 won't load audio volume.

When I open my project I get this:
Then, none of the volume adjustments work on the timeline.
Everything you need to know:
Mac OSX Snow Leopard
Premiere Pro CS6 (Production Premium)
Project imported from FCP7 XML, although I have removed all effects etc from that import. All filters and adjustements have been made in premiere.
I've copied all the clips into a new timeline, restarted premiere, rebooted, don't know what else to do.
Please help?

For the record I'm having this same problem. Scary, since I made a bunch of audio edits and lost that work.
Definitely smells like a bug. I'm using Xto7 to convert a sequence from FCP X to an XML file CS6 can read; I'm having to run both FCP X and Premiere simultaneously, since Xto7 didn't really do a good job. The problem occured when I switched back and forth between the two, and tried to relink an offline file in my Premiere project (where I am reassembling the sequence). Suddenly the sound would not play. I quit and restarted, and got the error above. Ugh.

Premiere Pro CS6 freezes at splash screen

I just loaded Master Collection CS6 and all programs will launch except Premiere Pro and After Effects. Any suggestions...

More information needed for someone to help... please click below and provide the requested information
-Premiere Pro Video Editing Information FAQ http://forums.adobe.com/message/4200840
•What is your exact brand/model graphics adapter (ATI or nVidia or ???)
•What is your exact graphics adapter driver version?
•Have you gone to the vendor web site to check for a newer driver?
•For Windows, do NOT rely on Windows Update to have current driver information
•-you need to go direct to the vendor web site and check updates for yourself
•ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool
•nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us

Premiere Pro CS6 Crashing during color correction

Adobe Premiere pro crashing during color correcting on both new macbook pros with osx 10.8.2. Clips coming off new G Raid drive with thunderbolt. Clips shot on canon mark III. Help.

Hold option down while launching to reset prefs.
Start or open another project with different media. If everything OK, that makes it look like your project or media are corrupt. Start new project with same media. If OK, then your previous project could have been corrupt. And so on.
Deleting your media cache can also banish some crashing.

Premiere Pro CS6 Freezing

Having some issues with Premiere Pro freezing when doing some regular editing tasks. Basically, whenever i add an effect on any clip, the program window will freeze and no audio will be played. Then it will eventually cause Premiere to crash. This happens on multiple file formats, in multiple sequence settings. It doesn't happen on any other program in the Creative Suite.
System Specs:
Mac OS X 10.8.2
2.8 ghz intel core i7
12gb of ram
1 tb hard drive
HELP!! Please! I just spent a bunch of money on this suite for my employer and it will really suck to have to convince him to spend more money on Final Cut X instead.

I am having a similar problem
Specs:
I only got it last week and really need to get this assignment done for uni but it keeps freezing when I play clips in the program, the sound continues but there is no images. This happens with video and images (stop motion).
Someone please help!

Premiere Pro CS6 Freezing - Please Help

I've been at this all day, have uninstalled and reinstalled different (earlier) versions of Quicktime, uninstalled and reinstalled Premiere, and the program still won't run, freezing at 'Loading ExporterQuicktimeHost.prm.' I've tried everything I could find on the Internet. Please help if you know of a solution. I've been running the program for almost a year and this has never happened before...

ExporterQuickTimeHost QT Version http://forums.adobe.com/thread/1109614
Also, please provide more information when asking a question
-Information FAQ http://forums.adobe.com/message/4200840

Premiere Pro CS6 stops during export (Adobe Media Encoder also)

Hello,
I have been using the Adobe CS6 Video Bundle for a few years now and suddenly I've been having an issue with exporting my timelines in an H.264 format.
Any H.264 video that I try to export that exceeds approximately 900MB stops in the middle of the export and gives me this message:
My video bundle has been doing some odd things lately and this is possibly the most annoying. My computer is a custom built workstation so it's not like my computer can't handle it.
-Intel i7 4.2ghz overclocked CPU
-32GB RAM
-Adobe Video Bundle installed in 120GB SSD
Any help or advice would be greatly appreciated.
Thanks,
Nate

Thank you for your response.
-I tried exporting an AVI and the file exported succesfully but with a warning "Adobe Media Encoder Could not write XMP data in output file." The file plays fine though and is over 5.5GB. So that's odd that my h.264 which is under 1GB won't fully export.
-Yes, the same thing happens when exporting directly from PrPro instead of using AME.
-In this project I am using NO Dynamic Links.
-I have not installed any codec libraries.
-I do not use 3rd party plug-ins.
-My destination drive has several terabytes.
Thanks,
Nate

Premiere Pro CS6 freezing when markers are right clicked in the Source Monitor

When I right-click a clip marker in the Source Monitor, Premiere takes 100% of a CPU core and just hangs until I Force Quit it. This is on OS X 10.8 Mountain Lion. Has anyone seen this before or know how to fix it? It's a blocker for me... I can't get much work done like this.
Here's a sample of the frozen thread: http://pastebin.com/Uce7qCzQ. It seems to be stuck in HandlerSourceMonitor::SourceMonitorView::OnChapterMarkerStatus.

You're absolutely right. To clarify, this happens on the entire area and also the "Marker" menu at the top of the screen.
I managed to work around the problem after a few hours, once I realised some clips were not showing this problem.
1) Identify problem clips (by watching Premiere crash).
2) Re-open Premiere and put the clip in the Source Monitor.
3) Make a note of any markers in the clip.
4) Press ⌥⌘M to clear markers without opening the menu.
5) Re-add markers manually.
That seems to have done the trick of cleaning out any "bad" markers. Thanks for your help!

Media wont load or freezes when viewing in Premiere Pro CS6 Media Browser

Adobe support contacted me on the phone and said that its a known issue if you have multiple formats or codecs when you try to view media in browser in Premiere Pro CS6 & Prelude it wont load or it will freeze. The Adobe support Tech said he would call back, but had to further research the issue. Its been over 3 weeks and I never heard back?
Premiere Pro CS6 & Prelude when trying to view media in browser wont load or it freezes during viewing in media browser. I downloaded CC version and it works fine in both app. I reinstalled both Premiere Pro CS6 & Prelude app to rule that out, deleted pref as well.
27-inch iMac, 3.5 GHz Intel Core i7, 32 GB 1600 MHz DDR3, OS X 10.9.5 running Premiere Pro CS6 & Prelude
I have been a long time customer of Adobe products and I hope this issue gets resolved asp!!!
Message was edited by: Kevin Monahan
Reason: shortened the title

Hi Zencuts,
When you try to view media in browser in Premiere Pro CS6 & Prelude it wont load or it will freeze.
I'm not seeing that behavior with various kinds of media. If it's a known issue, it's the first I've heard of that.
Do you have the latest update of Premiere Pro CS6 and Prelude CS6? You can try Help > Updates to make sure. I see you have an iMac on OS X 10.9. What kind of media are you using? Which GPU is in the iMac? Have you updated the drivers recently?
Your issues may well have to do with your installation of OS X, as well. Certain ways of updating to OS X 10.9 can reset permissions in your Adobe folders so that can cause problems. See this doc: Premiere Pro CC, CC 2014, or 2014.1 freezing on startup or crashing while working (Mac OS X 10.9, and later)
The Adobe support Tech said he would call back, but had to further research the issue. Its been over 3 weeks and I never heard back?
I'm not sure how you got through to support with a CS6 issue, as phone and chat support is no longer available for CS6 users (except installation issues in the first 90 days and activation issues thereafter). Forums are the only option for support for CS6 users, sorry. That said, the agent should not have promised you a call back and not followed up in some form or fashion. I will see if I can look up the case and let the agent know their error.
Thanks,
Kevin

Freeze then Crash during basic editing in Premiere Pro CS6

During basic movment on the timeline and even just in the program (clicking effects controls, etc.) Premiere pro is freezing and sometimes crashing. I have just purchased a great system so I am very surprised that this is happening. I have playback (paused and playing) set at 1/4.
Windows 7 professional 64bit
OS on 256gb SSD
Footage on 2TB HDD
Quadro 2000 Video Card
32 gb ram
Dual Six Core XEON E5-2620, 2.0GHz, 10M, 7.2 GT/s
Anyone fixed this issues before?
Thanks,
Caleb

>several jpegs
How large?
Pictures that are "overly" large may cause video editing problems
Photo Scaling for Video http://forums.adobe.com/thread/450798
-PPro Crash http://forums.adobe.com/thread/879967

Premiere Pro CS6 freezes during loading

Similar Messages

Maybe you are looking for