Premiere Pro CS6 Freezing - Please Help

I've been at this all day, have uninstalled and reinstalled different (earlier) versions of Quicktime, uninstalled and reinstalled Premiere, and the program still won't run, freezing at 'Loading ExporterQuicktimeHost.prm.' I've tried everything I could find on the Internet. Please help if you know of a solution. I've been running the program for almost  a year and this has never happened before...

ExporterQuickTimeHost QT Version http://forums.adobe.com/thread/1109614
Also, please provide more information when asking a question
-Information FAQ http://forums.adobe.com/message/4200840

Similar Messages

  • Adobe Premiere Pro CS6 Freezing

    I am experiencing freezing issues when trying to edit within premiere pro. Simple tasks like cropping videos, color correcting or anything done to the video will freeze the program window and then eventually freeze the program.
    System Specs:
    Model Identifier:          iMac12,1
      Processor Name:          Intel Core i7
      Processor Speed:          2.8 GHz
      Number of Processors:          1
      Total Number of Cores:          4
      Memory:          12 GB
    Using Premiere Pro CS6 6.0.2
    Any help appreciated!

    What are you editing, and does your sequence match your video?
    Please NOTE that the PPro CS6 screen may look a bit different (I use CS5)
    For CS5 and later, the easy way to insure that your video and your project match
    See 2nd post for picture of NEW ITEM process http://forums.adobe.com/thread/872666
    -and a FAQ on sequence setting http://forums.adobe.com/message/3804341
    Report back with the codec details of your file, use the programs below... a screen shot works well to SHOW people what you are doing
    http://forums.adobe.com/thread/592070?tstart=30
    For Mac http://mediainspector.massanti.com/

  • Adobe Premiere Pro CS6 Freezes/Stops Responding No Matter What I Do. Any ideas?

    My Adobe Premiere Pro CS6 keeps freezing or not responding (pin wheel of death).
    This problem started happening 3 weeks ago.
    There is no one thing that triggers it, but it does seem to happen more often when trying to read my media from the media browser.  Sometimes I get an application error report, and other times I don't.
    This happens whether I start a new project, or work in an existing one.
    I would appreciate any help the community can provide.  I've tried just about everything I could find online from changing random system configurations like language to completely re-installing the software.
    Please let me know if there is any additional information I can provide.
    System Hardware Information:
      Model Name: MacBook Pro
      Model Identifier: MacBookPro10,1
      Processor Name: Intel Core i7
      Processor Speed: 2.7 GHz
      Number of Processors: 1
      Total Number of Cores: 4
      L2 Cache (per Core): 256 KB
      L3 Cache: 8 MB
      Memory: 16 GB
    System Software Information:
      System Version: OS X 10.9.4 (13E28)
      Kernel Version: Darwin 13.3.0
      Boot Volume: Macintosh HD
    Thanks!

    next link says After Effects, but check YOUR permissions !!!
    -http://blogs.adobe.com/aftereffects/2014/06/permissions-mac-os-start-adobe-applications.ht ml
    Mac 10.9.4 and OpenCL issue https://forums.adobe.com/thread/1514717
    And some older links that may help
    -Mac 10.9.3 workaround https://forums.adobe.com/thread/1489922
    -more Mac 10.9.3 https://forums.adobe.com/thread/1491469
    -and https://forums.adobe.com/thread/1507936

  • Premiere Pro CS6 Audio Sync Help.

    Hi I am having problems with trying to sync my audio in Premiere Pro CS6.  I clicked all of my audio files and hit synchronized and it does not come up with an option to sync by the audio.  I know you can do this in Premiere Pro CC but why not in CS6? For the future, thank you all for whoever responded and took the time to answer my problem!

    More information needed for someone to help... please click below and provide the requested information
    -Premiere Pro Video Editing Information FAQ http://forums.adobe.com/message/4200840

  • Premiere Pro CS6 freezes during loading

    Having used thsi programm several times successfully all of the sudden since today, after a few seconds of loading process of Premiere Pro CS6, loading process always starts freezzing at loading stage : "loading ExporterQuickTimeHost.bundle" (Mac OS). Deinstallation and reinstallation didn't help.
    Can someone help me?

    The following is the crash report (extract) of Adobe Premiere Pro CS6. Maybe some of new has some system knowledge.
    Process:         Adobe Premiere Pro CS6
    Path:            /Applications/Adobe Premiere Pro CS6/Adobe Premiere Pro CS6.app/Contents/MacOS/Adobe Premiere Pro CS6
    Identifier:      com.adobe.AdobePremierePro
    Version:         6.0.0 (6.0.0)
    Code Type:       X86-64 (Native)
    Parent Process:  launchd
    Date/Time:       2012-10-03 22:54:32.002 +0200
    OS Version:      Mac OS X 10.6.8 (10K549)
    Report Version:  6
    Interval Since Last Report:          -6877 sec
    Per-App Interval Since Last Report:  457 sec
    Per-App Crashes Since Last Report:   3
    Anonymous UUID:                      C1440D44-6720-4316-9D5B-DA9C509698E4
    Exception Type:  EXC_BAD_ACCESS (SIGSEGV)
    Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
    Crashed Thread:  0  Dispatch queue: com.apple.main-thread
    Thread 0 Crashed:  Dispatch queue: com.apple.main-thread
    0   com.adobe.premiere.frontend       0x000000010c6c8e38 FE::Application::AttemptPanicProjectSave() + 18
    1   com.adobe.premiere.frontend       0x000000010c7207cc UnixInterruptSignal(int) + 44
    2   libSystem.B.dylib                 0x00007fff83bf01ba _sigtramp + 26
    3   libSystem.B.dylib                 0x00007fff83b8fdc2 semaphore_wait_signal_trap + 10
    4   libSystem.B.dylib                 0x00007fff83b9540d pthread_mutex_lock + 469
    5   com.adobe.QT32Client.framework    0x000000010d0895d6 ASL::SingletonSupport<ASL::InterfaceRef<QT32Client::QT32Client, QT32Client::IQT32Client> >::CreateClassRef() + 54
    6   com.adobe.QT32Client.framework    0x000000010d05f747 QT32Client::Create() + 23
    7   ...rterQuickTimeHost.framework    0x0000000133e1b01e ExporterQuickTimeHost::OnStartup(exportStdParms, exExporterInfoRec) + 28
    8   ...rterQuickTimeHost.framework    0x0000000133e1e6fe PrExporterModule::ExportEntry(int, exportStdParms, void, void*) + 68
    9   ...rterQuickTimeHost.framework    0x0000000133e1e4e1 xSDKExport + 81
    10  ...dobe.ExporterHost.framework    0x00000001047f71b3 ML::CallExporterModuleGuarded(int ()(int, exportStdParms, void, void), int, exportStdParms, void, void*, std::basic_string const&) + 131
    11  ...dobe.ExporterHost.framework    0x00000001047f7483 ML::ExporterPluginModule::CallExportModule(int, void, void) + 405
    12  ...dobe.ExporterHost.framework    0x00000001047f6fe3 ML::ExporterPluginModule::StartupFromDisk(unsigned int, bool) + 353
    13  ...dobe.ExporterHost.framework    0x00000001047c162c ML::ExporterModuleFactory::CreateUnknown(ASL::InterfaceRef&) + 308

  • Premiere Pro CS6 Freezing

    Having some issues with Premiere Pro freezing when doing some regular editing tasks. Basically, whenever i add an effect on any clip, the program window will freeze and no audio will be played. Then it will eventually cause Premiere to crash. This happens on multiple file formats, in multiple sequence settings. It doesn't happen on any other program in the Creative Suite.
    System Specs:
    Mac OS X 10.8.2
    2.8 ghz intel core i7
    12gb of ram
    1 tb hard drive
    HELP!! Please! I just spent a bunch of money on this suite for my employer and it will really suck to have to convince him to spend more money on Final Cut X instead.

    I am having a similar problem
    Specs:
    I only got it last week and really need to get this assignment done for uni but it keeps freezing when I play clips in the program, the sound continues but there is no images.  This happens with video and images (stop motion).
    Someone please help!

  • Premiere Pro CS6 freezes at splash screen

    I just loaded Master Collection CS6 and all programs will launch except Premiere Pro and After Effects.  Any suggestions...

    More information needed for someone to help... please click below and provide the requested information
    -Premiere Pro Video Editing Information FAQ http://forums.adobe.com/message/4200840
    •What is your exact brand/model graphics adapter (ATI or nVidia or ???)
    •What is your exact graphics adapter driver version?
    •Have you gone to the vendor web site to check for a newer driver?
    •For Windows, do NOT rely on Windows Update to have current driver information
    •-you need to go direct to the vendor web site and check updates for yourself
    •ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool
    •nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us

  • MacBook Pro system freezes - please help!

    Hi there,
    I've been experiencing some system freezes with my MBP recently. I have all the most recent software updates installed and there's really no detectable pattern to the freezes. I usually notice it when the screen has been blanked out for a while -- I'll come back, swipe the trackpad, and the screen will turn on, but the screensaver will be stuck in a certain position, and although the cursor will move no applications will respond and I am forced to hard-reboot by holding the power button down. I've checked some of the logs in Console to see if anything has been noted but haven't had any joy so far. I can't think of anything specific to start looking -- any advice will be REALLY helpful. I've searched the forums but haven't found anything that helps.
    Thanks in advance!

    Hello,
    Thank your informative post, as it helps us to troubleshoot much quicker!
    You didn't indicate that you had tried resetting the SMC, (System Management Controller) .. so go here, read the information first and follow the instructions... that could be the answer.
    If after trying this applications still won't launch or respond, post back.
    Carolyn

  • Premiere Pro CS6 freezing when markers are right clicked in the Source Monitor

    When I right-click a clip marker in the Source Monitor, Premiere takes 100% of a CPU core and just hangs until I Force Quit it. This is on OS X 10.8 Mountain Lion. Has anyone seen this before or know how to fix it? It's a blocker for me... I can't get much work done like this.
    Here's a sample of the frozen thread: http://pastebin.com/Uce7qCzQ. It seems to be stuck in HandlerSourceMonitor::SourceMonitorView::OnChapterMarkerStatus.

    You're absolutely right. To clarify, this happens on the entire area and also the "Marker" menu at the top of the screen.
    I managed to work around the problem after a few hours, once I realised some clips were not showing this problem.
    1) Identify problem clips (by watching Premiere crash).
    2) Re-open Premiere and put the clip in the Source Monitor.
    3) Make a note of any markers in the clip.
    4) Press ⌥⌘M to clear markers without opening the menu.
    5) Re-add markers manually.
    That seems to have done the trick of cleaning out any "bad" markers. Thanks for your help!

  • Adobe Premiere Pro CS6 has stopped working

    I have brand new Samsung 5 series laptop
    Windows 8
    Intel core i7
    Radeon Graphics AMD
    AMD HD8750M gDD3 2Go_Dual
    8 Go (DDR3 1600MHz/4Go*2)
    1T
    I open Adobe Premiere Pro CS6. I import a .mov file. I move the .mov file into the next box and a message pops up saying "Adobe Premiere Pro CS6 has stopped working"
    Then Adobe Premiere Pro CS6 closes.
    Help Please

    This was patch week for Microsoft... if you let Windows update, you MAY need to check your graphics adapter driver
    •What is your exact brand/model graphics adapter (ATI or nVidia or ???)
    •What is your exact graphics adapter driver version?
    •Have you gone to the vendor web site to check for a newer driver?
    •For Windows, do NOT rely on Windows Update to have current driver information
    •-you need to go direct to the vendor web site and check updates for yourself
    •ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool
    •nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us

  • Need help with premiere pro cs6 having performance issues please help

    need help with premiere pro cs6 having performance issues please help

    Welcome to the forum.
    First thing that I would do would be to look at this Adobe KB Article to see if it helps.
    Next, I would try the tips in this ARTICLE.
    If that does not help, a Repair Install would definitely be in order.
    Good luck,
    Hunt

  • I'm having trouble opening my premiere pro cs6, please help

    I'm having trouble opening my premiere pro cs6, please help.

    More information needed for someone to help... please click below and provide the requested information
    -Premiere Pro Video Editing Information FAQ http://forums.adobe.com/message/4200840

  • Premiere Pro CS6 Extreme Lag / Choppiness In Playback Please Help

    I have a brand new Windows 8.1 Desktop
    1 GB Video Card AMD Radeon 7700
    16 GB Ram
    3.4 Ghz i7-3770 CPU
    Scratch Disk on an external drive that spins at 7200 RPM
    I'm coming from a Macbook Pro (with less specs then the current desktop I'm using) in which I had no problem with playback choppiness/lag with premiere pro cs6, so this has been quite frustrating to figure out.  I've looked at several other threads, etc and there has been little help on the subject it seems.  If anyone has any tips, advice, or can point me in the right direction to get rid of the lag/choppyness that would be a blessing.

    Okay I solved the problem.
    If anyone else encounters this here's how you solve it.
    Goto "Sequence"
    Goto "Sequence Settings"
    Here you will see "Video Previews"
    Preview File Format
    I switched from "Microsoft AVI" to "P2 720p 60hz dvcprohd"
    Now there is no lag/choppiness in any of my video preview files.  HOORAY!

  • Premiere Pro CS6 to CC, Graphics/Font to Light.  Please help.

    I currently use Premiere Pro CS6 and have been hesitant to make the switch to CC version because I can not figure out how to fix this issue.   I have on going projects that use the same template setup with text size and placement and when I use CC all of the font seems to have a lighter less bold quality to it.  All the text is Ariel Standard at 100% black.  However, the text weight and color is lost in CC with the same setup from CS6.  The only fix if you want to call it that is copy and pasting a second text layer of the same text over itself and then it is comparable.   Any ideas, suggestions would be greatly appreciated.   I feel like the gamma is different for the text/fonts/graphics inside CC.  Graphics that I import are fine, it seems to be graphics/font created inside Premiere that are affected. 

    You might want to go read in http://forums.adobe.com/community/premiere/hardware_forum?view=overview
    Starting with the FAQ drop down list at the top of the page for many articles/ideas

  • CC wont let me re-download premiere pro CS6! HELP!!

    Hello all,
    So i previously had all of the CS6 Family installed on my computer. Something went wrong with Adobe Encore and it wouldnt open so i uninstalled Premiere Pro and Encore CS6.
    After un-installing i restarted my computer and opened Creative Cloud.
    When looking in the find new apps section to re-download Premiere Pro CS6 i could not find it. I filtered the search and selected previous versions but the only apps it says it has in previous versions in are Bridge, Edge Animate and Gaming SDK.
    I checked in the my apps section to double check it was definitely un-installed. I can see Premiere Pro CC but CS6 is not showing up anywhere!
    Ive tried looking for other links on the adobe website but it just gives me the option to buy a subscription (which i have already payed for) or download the trial.
    Ive looked endlessly on forums for a solution but no joy so far.
    I desperately need to get to the bottom of this as i need Adobe Encore for work.
    PLEASE HELP ME!!!!

    Hi,
    Please uninstall your creative cloud desktop app and re-download it from the below link:-
    Creative Cloud Help | Creative Cloud for desktop
    and then follow the same steps that you have been following.
    Hope that works for you.
    Regards
    Sarthak

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