Premiere Pro CS6 keeps crashing when exporting h.264 (NEED HELP ASAP!)

Alright, so I have a video that I've probably rendered around 30 times now and it ALWAYS ends up either freezing up, and then Premiere stops working, or it just stops working.
I have a YouTube channel and I'm going away for 2 days tomorrow and I really need to get my videos up online, but I just can't render them! Does anyone know how to fix this? I really need help ASAP!
Here are my export settings.
http://imgur.com/ZgAuI4a,OMz4FEd,B8gjHws

While there are "some" Adobe employees who read/post here, this is primarily a user to user forum... NOT Adobe support
You are simply going to have to wait for someone to read your message, and look at your settings, and reply... IF that person has an idea (20 minutes is really not much time)
While you wait for someone to reply with ideas, some reading about your freezing problem... and questions to help people help you
1st, what are you editing?
Codec & Format information, with 2 links inside to read http://forums.adobe.com/thread/1270588
Report back with the codec details of your file, use the programs below... A screen shot works well to SHOW people what you are doing
http://forums.adobe.com/thread/592070?tstart=30 for screen shot instructions
Free programs to get file information for PC/Mac http://mediaarea.net/en/MediaInfo/Download
2nd, you need to give LOTS more information about your computer
-PPro Information FAQ http://forums.adobe.com/message/4200840
3rd, What is your exact brand/model graphics adapter (ATI or nVidia or ???)
What is your exact graphics adapter driver version?
Have you gone to the vendor web site to check for a newer driver?
For Windows, do NOT rely on Windows Update to have current driver information
-you need to go direct to the vendor web site and check updates for yourself
ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool
nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us
4th, do you have Dual video adapters?
Go to the Windows Control Panel and select Hardware and Sound and then select Device Manager... In Device manager you click the + sign to the left of Display Adapters... and see if 2 are listed
-http://helpx.adobe.com/premiere-pro/kb/error---preludevideo-play-modules.html
-http://forums.adobe.com/thread/1001579
-Use BIOS http://forums.adobe.com/thread/1019004?tstart=0
-link to why http://forums.adobe.com/message/4685328
-http://www.anandtech.com/show/4839/mobile-gpu-faceoff-amd-dynamic-switchable-graphics-vs-n vidia-optimus-technology/2

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    -PPro Information FAQ http://forums.adobe.com/message/4200840
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