Premiere Pro CS6 keeps crashing with only an error message from Windows. Restarted and tried everything else. Nothing works.

Title says it all...

More information needed for someone to help... please click below and provide the requested information
-Premiere Pro Video Editing Information FAQ http://forums.adobe.com/message/4200840
•What is your exact brand/model graphics adapter (ATI or nVidia or ???)
•What is your exact graphics adapter driver version?
•Have you gone to the vendor web site to check for a newer driver?
•For Windows, do NOT rely on Windows Update to have current driver information
•-you need to go direct to the vendor web site and check updates for yourself
•ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool
•nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us

Similar Messages

Premiere Pro cs6 keeps crashing when im editing or rendering a video

When I am on Adobe Premiere Pro cs6 every 10-20 mins it crashes when im editing a video, it crashes more often when im rendering it (export media, ctrl+M). I dont mind when it crashes while im editing because i save the file regularly but when im rendering its a problem, it probably because the file is too big as i use dxtory to record skyrim but this is an expensive product so it should be able to render. I encode the file once ive chosen the format and stuff for the video and it says finish rendering in 50 mins or so and when it gets to like 4% rendering it says not responding. It then troubleshoots but then says 'close program'. this is very frustrating, please can someone help me. I've looked through the forums but i dont uinderstand many of the solutions as im not that good at computers
here are my computer specs:
Rating: 6.6 windows experience index
processor: AMD Phenom(tm) II X6 1035T Processor (6 CPUs 2.60GHz)
Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601)
Ram: 6144mb ram (6GB)
DirectX Version: DirectX 11
Device
Name: NVIDIA GeForce GT 230
Manufacturer: NVIDIA
Chip Type: GeForce GT 230
DAC Type :integrated RAMDAC#
Approx. Total Memory: 4072 MB

>GeForce GT 230
What is your nVidia driver version?
There have been reports of problems with some older cards and some driver versions
http://forums.adobe.com/thread/1084197

Premiere Pro CS6 keeps crashing when exporting h.264 (NEED HELP ASAP!)

Alright, so I have a video that I've probably rendered around 30 times now and it ALWAYS ends up either freezing up, and then Premiere stops working, or it just stops working.
I have a YouTube channel and I'm going away for 2 days tomorrow and I really need to get my videos up online, but I just can't render them! Does anyone know how to fix this? I really need help ASAP!
Here are my export settings.
http://imgur.com/ZgAuI4a,OMz4FEd,B8gjHws

While there are "some" Adobe employees who read/post here, this is primarily a user to user forum... NOT Adobe support
You are simply going to have to wait for someone to read your message, and look at your settings, and reply... IF that person has an idea (20 minutes is really not much time)
While you wait for someone to reply with ideas, some reading about your freezing problem... and questions to help people help you
1st, what are you editing?
Codec & Format information, with 2 links inside to read http://forums.adobe.com/thread/1270588
Report back with the codec details of your file, use the programs below... A screen shot works well to SHOW people what you are doing
http://forums.adobe.com/thread/592070?tstart=30 for screen shot instructions
Free programs to get file information for PC/Mac http://mediaarea.net/en/MediaInfo/Download
2nd, you need to give LOTS more information about your computer
-PPro Information FAQ http://forums.adobe.com/message/4200840
3rd, What is your exact brand/model graphics adapter (ATI or nVidia or ???)
What is your exact graphics adapter driver version?
Have you gone to the vendor web site to check for a newer driver?
For Windows, do NOT rely on Windows Update to have current driver information
-you need to go direct to the vendor web site and check updates for yourself
ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool
nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us
4th, do you have Dual video adapters?
Go to the Windows Control Panel and select Hardware and Sound and then select Device Manager... In Device manager you click the + sign to the left of Display Adapters... and see if 2 are listed
-http://helpx.adobe.com/premiere-pro/kb/error---preludevideo-play-modules.html
-http://forums.adobe.com/thread/1001579
-Use BIOS http://forums.adobe.com/thread/1019004?tstart=0
-link to why http://forums.adobe.com/message/4685328
-http://www.anandtech.com/show/4839/mobile-gpu-faceoff-amd-dynamic-switchable-graphics-vs-n vidia-optimus-technology/2

Premiere Pro cc14 keeps crashing... Yes, for me too.

Premiere Pro cc14 keeps crashing, freezing and I keep having to force quit it, start again, and then after another little while (5-10min) - it does it again and again and again and again... you get the drift.
I am on a MacBook Pro retina.
Specs are like those or better that those recommended for the software so I doubt it's a machine problem.
But in a nutshell:
SSD (500gb with over 50gb available)
8gb Ram
NVIDIA graphics card (one of the recommended ones for Mac for this software) - Updated the CUDA driver and thought it was going to resolve the issue but it didn't (1gb)
2.6ghz intel core i7 processor
Working on Mark3 footage off a usb3 harddrive (which I always do and this never has been a problem ever before).
This is unacceptable considering this is a service we pay, we are a professional boutique filmmaking business and we cannot work in those conditions.
Thought it was the computer, turns out it's most likely your software! So please a fix that WORKS is needed.
Thoughts? Advice?
Thinking of going back to normal CC which was working just fine... but need to see this project through for now as you can't save the project for a previous version of PP (nice one!)

stephbubble,
I was talking about the Intel Graphics Card. Please check if you have an Intel Graphics Card alongside the NVIDIA Graphics Card. Have you tried that Graphics Switching option?
If that doesn't help, try this:
Go to the following locations:
Location 1: When in Finder, click on Go > Go to Folder > ~/Library/Application Support/Adobe
Location 2: Go > Go to Folder > ~/Library/Preferences/Adobe
Location 3: Documents > Adobe
In all the locations, rename the 'Adobe' folders to 'OldAdobe'
Launch Premiere, accept the License Agreement and see if it works.
Note: You will lose your customized workspaces and keyboard shortcuts.
Thanks,
Rameez

Adobe Premiere Pro CC Keeps Crashing

The following are my computer Specs for my HP with Windows 7 Home Premium
I am a Creative Cloud Subscriber and at this point I am a really unhappy customer. I've tried re-installing the software, running as administrator, and still I am have nothing but crashes. Most times I load it crashes on load up. Other times it will load a project and then crash. I sometimes also get into a project for a few minutes, then another crash. It's getting to a point where I am so frustrated, because I have looked over these forums and everything I see the Staff members mentioning, I try...yet still it's not working. Someone please help me figure out why it keeps crashing, their are no error messages given to me...all I get is the Windows 7 message that it has stopped working and then a close option. PLEASE PLEASE PLEASE someone help me, I beg of you. I am working in Adobe Audition too for recording and most times it works and doesn't crash, but I notice that sometimes it takes 3 attempts to start the program to run properly. Once Audition CC is open I have had no trouble. Now that I am working with video and audio...I need to be able to use Premiere. I hope this isn't too long of a rant, but I am sincerely frustrated with this.

Hi,
Thanks for your post. Please provide me the details of the graphics card that is installed on your machine. Go to start/search program box and search for Device manager to check the graphics card go to display adapters and check the name of the card.
Regards,
Vinay

Premiere Pro CC keeps crashing upon opening

My premiere pro CC keeps crashing upon opening. I'm using a Dell Latitude 3340. I keep getting this message above. I've updated my video card, logged out and back into creative cloud, tried deleting preferences, and a few other things. Any idea how to help?
Thanks,

Hi,
Which Graphics card is installed on your computer? Please open Event Viewer and paste the detailed error log for Premiere here so that we can suggest further steps.
Thanks,
Rameez

Adobe Acrobat Pro DC keeps crashing with "Not Responding" message

Hi there, I just started using Adobe Acrobat Pro DC and it keeps crashing with a "not responding" message. It never used to happen with acrobat XI. Any ideas?
I'm using Windows 8.1 on an Acer with AMD A10-5700 APU 64bit OS...

Hi ,
Does this happen while accessing any PDF ' or when you launch Acrobat ?
You could try repairing Acrobat and see if that helps .
Is there any error number or exit code associated with the error message ?If yes ,please share the screen shot of the same.
You could also uninstall Acrobat using the Cleaner Tool .Here is the link to download Cleaner Tool .
Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs
Once uninstalled you could try downloading it again .If it is a subscription ,you could refer the following link .
https://helpx.adobe.com/acrobat/kb/acrobat-dc-downloads.html
You could restart your machine as well and then try to launch Acrobat .
If it is a perpetual license ,you could refer to this one .
https://helpx.adobe.com/acrobat/kb/acrobat-downloads.html
Make sure to disable all the third party software before you start installation .
Let us know how it goes .
Regards
Sukrit Dhingra

HT1349 my phone keeps freezing on settings, I cannot make or receive a call but everything else is working including internet and mail. where it should be showing the reception bars it is only showing a broken line. How do I resolve this?

my phone keeps freezing on settings, I cannot make or receive a call but everything else is working including internet and mail. where it should be showing the reception bars it is only showing a broken line. How do I resolve this?

If you are not showing reception bars, then I don't know how the data is working? Have you tried doing a reset? Hold the sleep/wake and home buttons together until you see the Apple logo and then release. After the phone restarts, check to see if it works. If that doesn't help, then try removing the SIM card, then reinserting it. If that doesn't help, then contact your carrier for assistance in calling.

Premiere Pro CS6 Constantly Crashing

I am having the worst time using Premiere Pro CS6. The program is constantly crashing, saying it has encountered a serious error and has to close. This is happening during the most basic operations like scrubbing the timeline or pressing play. I am using footage strait from my Canon 7D (h.264) with no effects or filters. I have all the latest updates to the software and my computer. No other programs are open during these errors. I'm using a 2011 MacBook Pro i7 8GB RAM with AMD Radeon HD 6750M 1024 MB and OSX 10.7.4.
I wanted this to be an alternative to FCP 7, but so far it is not working out.
Any ideas?

Happening to me too. Constant "serious error" crashes, usually when I'm doing hardly anything at all. One project was working with just a couple images and it was particuarly awful. Like you, H264 footage are a common thread.
I'm a Mac Pro 3,1 2x2.8GHz Quad-Core, 10.7.3 (will try updating), 8GB RAM, GTX285, 6.0.1 and CUDA 4.2.7. GPU Driver Version says 7.18.11 270.05.20f02.
As it stands I can't get anything done. My experience w/ CS6 so far has been to finish one project (2 tracks of DV, one of H264) that was originally started in CS5, and I don't really remember having any problems. Software worked much better than CS5 actually. Tried another one from scratch, same setup, but I encountered the H264 media pending bug that's been reported elsewhere and had to give up, go back to CS5. Project I mentioned above, I could barely do anything w/o the program crashing. This fourth project, another 2 DV/1 H264, I haven't encountered any problems playing back the footage yet, but this is when the software because very unstable.
My console is FULL of "invalid drawable" errors
5/30/12 2:40:09.845 PM Adobe Premiere Pro CS6: invalid drawable
5/30/12 2:40:09.846 PM Adobe Premiere Pro CS6: invalid drawable
5/30/12 2:40:09.988 PM Adobe Premiere Pro CS6: invalid drawable
5/30/12 2:40:09.993 PM Adobe Premiere Pro CS6: invalid drawable
5/30/12 2:40:10.017 PM Adobe Premiere Pro CS6: NSAlert is being used from a background thread, which is not safe. This is probably going to crash sometimes. Break on _NSAlertWarnUnsafeBackgroundThreadUsage to debug. This will be logged only once. This may break in the future.
5/30/12 2:40:21.354 PM com.apple.launchd.peruser.502: ([0x0-0x5a05a].com.adobe.AdobePremierePro[603]) Exited: Terminated: 15
5/30/12 2:40:23.049 PM com.apple.spindump: Premiere Pro [603] didn't gather enough samples to report (only 3 samples)
5/30/12 2:40:26.594 PM [0x0-0x71071].com.adobe.AdobePremierePro: --- OpenGL Info ---
5/30/12 2:40:26.600 PM Adobe Premiere Pro CS6: invalid drawable
5/30/12 2:40:26.601 PM [0x0-0x71071].com.adobe.AdobePremierePro: Vendor: NVIDIA Corporation
5/30/12 2:40:26.601 PM [0x0-0x71071].com.adobe.AdobePremierePro: Renderer: NVIDIA GeForce GTX 285 OpenGL Engine
5/30/12 2:40:26.601 PM [0x0-0x71071].com.adobe.AdobePremierePro: OpenGL Version: 2.1 NVIDIA-7.18.11
5/30/12 2:40:26.601 PM [0x0-0x71071].com.adobe.AdobePremierePro: GLSL Version: 1.20
5/30/12 2:40:26.601 PM [0x0-0x71071].com.adobe.AdobePremierePro: Monitors: 2
5/30/12 2:40:26.601 PM [0x0-0x71071].com.adobe.AdobePremierePro: Monitor 0 properties -
5/30/12 2:40:26.601 PM [0x0-0x71071].com.adobe.AdobePremierePro:    Size: (0, 0, 2560, 1600)
5/30/12 2:40:26.601 PM [0x0-0x71071].com.adobe.AdobePremierePro:    Max texture size: 8192
5/30/12 2:40:26.601 PM [0x0-0x71071].com.adobe.AdobePremierePro:    Supports non-power of two: 1
5/30/12 2:40:26.613 PM [0x0-0x71071].com.adobe.AdobePremierePro:    Shaders 444: 1
5/30/12 2:40:26.613 PM [0x0-0x71071].com.adobe.AdobePremierePro:    Shaders 422: 1
5/30/12 2:40:26.613 PM [0x0-0x71071].com.adobe.AdobePremierePro:    Shaders 420: 1
5/30/12 2:40:26.646 PM Adobe Premiere Pro CS6: invalid drawable
5/30/12 2:40:26.647 PM [0x0-0x71071].com.adobe.AdobePremierePro: Monitor 1 properties -
5/30/12 2:40:26.647 PM [0x0-0x71071].com.adobe.AdobePremierePro:    Size: (2560, 0, 1360, 768)
5/30/12 2:40:26.647 PM [0x0-0x71071].com.adobe.AdobePremierePro:    Max texture size: 8192
5/30/12 2:40:26.647 PM [0x0-0x71071].com.adobe.AdobePremierePro:    Supports non-power of two: 1
5/30/12 2:40:26.652 PM [0x0-0x71071].com.adobe.AdobePremierePro:    Shaders 444: 1
5/30/12 2:40:26.652 PM [0x0-0x71071].com.adobe.AdobePremierePro:    Shaders 422: 1
5/30/12 2:40:26.652 PM [0x0-0x71071].com.adobe.AdobePremierePro:    Shaders 420: 1
5/30/12 2:40:26.660 PM [0x0-0x71071].com.adobe.AdobePremierePro: --- GPU Computation Info ---
5/30/12 2:40:26.660 PM [0x0-0x71071].com.adobe.AdobePremierePro: Found 2 devices supporting GPU computation.
5/30/12 2:40:26.660 PM [0x0-0x71071].com.adobe.AdobePremierePro: CUDA Device 0 -
5/30/12 2:40:26.660 PM [0x0-0x71071].com.adobe.AdobePremierePro:    Name: GeForce GTX 285
5/30/12 2:40:26.660 PM [0x0-0x71071].com.adobe.AdobePremierePro:    Capability: 1.3
5/30/12 2:40:26.660 PM [0x0-0x71071].com.adobe.AdobePremierePro:    Driver: 4.02
5/30/12 2:40:26.660 PM [0x0-0x71071].com.adobe.AdobePremierePro:    Total Video Memory: 1023MB
5/30/12 2:40:26.661 PM [0x0-0x71071].com.adobe.AdobePremierePro: OpenCL Device 1 -
5/30/12 2:40:26.661 PM [0x0-0x71071].com.adobe.AdobePremierePro:    Name: GeForce GTX 285
5/30/12 2:40:26.661 PM [0x0-0x71071].com.adobe.AdobePremierePro:    Capability: 1.1
5/30/12 2:40:26.661 PM [0x0-0x71071].com.adobe.AdobePremierePro:    Driver: 1
5/30/12 2:40:26.661 PM [0x0-0x71071].com.adobe.AdobePremierePro:    Total Video Memory: 1024MB
5/30/12 2:40:26.662 PM [0x0-0x71071].com.adobe.AdobePremierePro:    Not chosen because it did not match the named list of cards
5/30/12 2:40:47.412 PM Adobe Premiere Pro CS6: GetDYLDEntryPointWithImage(/System/Library/Frameworks/AppKit.framework/Versions/Current/A ppKit,_NSCreateAppKitServicesMenu) failed.
5/30/12 2:40:48.188 PM Adobe Premiere Pro CS6: invalid drawable
5/30/12 2:40:48.198 PM Adobe Premiere Pro CS6: invalid drawable
5/30/12 2:40:48.205 PM Adobe Premiere Pro CS6: invalid drawable

Adobe Premiere Pro CC Keeps crashing and freezing my MBP

Hi all, Im really at a loss as to what is causing this...Premiere Pro CC randomly freezes. It can happen at any given time and seems to be getting more persistent! When this happens the only thing I am able to do is power down my computer and restart it
Here are my details.
2014 Mac Book Pro
2.3 GHz Intel Core i7
16GB DDR3 RAM
500GB Internal SSD - Programes are stored here.
4TB External Thunderbolt HD (8TB Mirrored) - Media files are kept here.
Im using Premiere Pro CC Version 7.2.2
Mainly editing AVCHD files, but often a combo of AVCHD/ProRes/H.264
I have just recently cleared my Cache in Premiere. Didn't help.Would be great if anyone has any more suggestions, let me know if you need more info from me!
Cheers!
Rob T

I am on Windows, but have a few saved Mac discussions that may help (or, may not... but free to read)
Mac and Root User http://forums.adobe.com/thread/879931
-and http://forums.adobe.com/thread/940869?tstart=0
Mac & nVidia Driver http://forums.adobe.com/thread/1075592
-and http://www.nvidia.com/object/mac-driver-archive.html
Mac Retina Bug http://forums.adobe.com/thread/1159632
Troubleshooting guide for Mac freeze
http://helpx.adobe.com/x-productkb/global/troubleshoot-system-errors-freezes-mac.html
http://blogs.adobe.com/aftereffects/2011/02/troubleshooting-quicktime-errors-with-after-ef fects.html
External speakers stop playback http://forums.adobe.com/thread/1370072?tstart=0
OSX Crash http://helpx.adobe.com/creative-cloud/kb/ame-premiere-crash-launch-export.html

Adobe Premiere Pro CS6 constantly crashes when importing video files

I have not used Premiere Pro in a while, but recently when I tried to import video files (from .m4v, .mp4 and .mov) the program stops working, the "importing" window doesn't progress and I get the rainbow wheel of "death".
I read some other posts where some are having similar situations and some users suggested moving the file from an external hard-drive to an internal one (I have a 1TB external hard-drive) but that didn't do squat either.
Once the program is frozen I'm forced to "force quit" the program.
Does anyone know what I can do?

I am having the same problems, but my program locks up when trying to playback .MTS files that are shot natively on my GH2. It will not render or export anything & when you try and scrub or playback footage it gets the spinning wheel of death. To finish my last project, I had to transcode all the .MTS files to .MP4 files and it worked fine. Also, anytime I shut down PP, I have to force quit the program for it to shut down. Here are the detailed info you asked for...
What version of Premiere Pro? Include the minor version number (e.g., Premiere Pro CS5.5 with the 5.5.2 update).Premiere Pro CC (trial) 7.1.0 - 141 (because I uninstalled CS5, 5.5, & 6 thinking they may be the problems.
Have you installed the recent updates? (If not, you should. They fix a lot of problems.) YES, up to date
What operating system? This should include specific minor version numbers, like "Mac OSX v10.6.8"---not just "Mac”. OSX 10.9
What kind(s) of source footage? When telling about your source footage, tell us about the codecs, not just the container types. For example, "H.264 in a .mov container", not just "QuickTime”..MTS files from a GH2
If you are getting error message(s), what is the full text of the error message(s)?It tells me that it is an unknown error (I do not have a copy of the original error message)
What were you doing when the problem occurred?Trying to playback (wheel of death), Trying to Render and export (starts rendering, then just sits there and then gives the unknown error)
Has this ever worked before?I have worked on this projects for a few months, then just out of the blue it started with these problems about 1 week ago.
What other software are you running?none
Do you have any third-party effects or codecs installed?some from Video Copilot and Plural eyes 3 (NOT used on this project)
Tell us about your computer hardware. Be especially certain to tell us about third-party I/O hardware (e.g., AJA, Matrox, Blackmagic, MOTU).
iMac 27in Mid 2011 3.4 Intel Core i7 16 GB 1333 Mhz DDR3 AMD Radeon HD6970M 2048 MB OSX 10/9 (13A603)
No external devices, except a external hard drive. I changed from a Thunderbolt Seagate 1TB (single 7200 RPM) to a Drobo Mini 2 TB RAID 5 in the MIDDLE of this problem, thinking the issue was the drive was to slow to keep up - NOT the case… it still happens with the new drive.
Are you using Mercury Playback Engine GPU Acceleration?I am not completely sure to be honest - I believe it is the factory settings.
Does the problem only happen with your final output, with previews, or both?both!

Premiere Pro CC keeps CRASHING - Mac

Premiere Pro has been crashing for over a year. Even before I upgraded to CC.
Sometimes it will crash more than 5 times in 10 minutes. Longest it has run is just under an hour without crashing.
Everytime it crashes it says "Sorry, a serious error has occurred that requires Adobe Premiere Pro to shut down. We will attempt to save your project."
Now I am editing a project trying to import an AAF file and it keeps crashing on import.
I have done a full uninstall, used CC Cleaner. Reinstalled and it still crashes.
The log I get from the crash is massive but happy to paste it here if it helps. Let me know.
My mac is:
MacBook Pro i7 2.3ghz
8Gb ram 1333mhz ddr3 - 2 module of 4gb
AMD Radeon HD6750M 1024mb
Running OSX 10.9.3

I am Windows, but from what I have read permissions can cause major problems
Enable Mac Root User https://forums.adobe.com/thread/1156604
-more Root User http://forums.adobe.com/thread/879931
-and more root user http://forums.adobe.com/thread/940869?tstart=0

Premiere Pro CS6 Randomly Crashes During Preview

Hello,
I've searched and gone through various threads where crashing has been posted and none of the solutions have helped thus far.
There are two issues that I would encounter doing the most basic of tasks such as previewing a clip within Premiere Pro CS6:
- The preview screen will freeze and I am unable to see the video.
- The program will cause my video driver to encounter a serious problem and recover.
Here are my specifications:
Sony Vaio
Windows 7 Home Premium 64-bit Operating System
Intel Core i5 2.40ghz
8 Gigs of Ram
ATI Radeon HD 6470m Graphics Card
The temporary solution to both that I have found effective is closing down the program, then opening task manager, ending the Adobe Premiere process and restarting Adobe Premiere. If I don't do this then the program can't be opened.
Here are some of the solutions I've implemented without any positive changes:
- Ensured display driver / graphics card is updated (ATI Radeon HD 6470m)
- Closed all other programs
- Couldn't change GPU acceleration because the video card doesn't allow it.
- Disabled Hover Scrub
I've spent a few days researching this and I'm very sorry for posting a question in regards to this issue. However, I can't seem to find the help I need from Support because their phone system is down and I can't use the ticketing system because I'm using the Adobe Creative Cloud. I would appreciate any help in advance. Thank you.

Just finished the phone call from Adobe support.
The solution to the problem is if Premiere freezes, create a new sequence and import your video into the new sequence. He didn't know the specifics of what caused the issue, but should it happen again, I'd have to just tansfer the video into a new sequence. my project has not malfunctioned in the past hour.

Premiere Pro CS6: GPU acceleration with GeForce GTX 600 series video cards?

Anyone know if Premiere Pro CS6 support GPU acceleration with the new GeForce GTX 600 series video cards?

1 - check the results at http://ppbm5.com/ to see which models are listed
2 - For "some" others, with at least 1Gig of video ram, use the nVidia Hack http://forums.adobe.com/thread/629557 - which is a simple entry in a "supported cards" file

Why do I keep getting error message from Digital Editions when trying to open it. Keeps telling me that it has encountered a problem and needs to close. I need this apparently to download a text book fro Proquest - need the text book for Uni work what giv

Why do I keep getting an error message from Digital Editions saying that it has encountered a problem and needs to close. I need this programme to download a text book from Proquest for University work what gives????

You are using ADE on Windows or Mac ? and their versions ??
Please restart your machine and try once again.
Thanks

Premiere Pro CS6 keeps crashing with only an error message from Windows. Restarted and tried everything else. Nothing works.

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