Premiere Pro CS6 on Mac crashes when attempting to capture HDV

I've seen this topic previously but without an answer and was hoping for an update. I'm using Premiere Pro CS6.0.5 on a MacPro running 10.9.2
The camera is a Sony HDR-FX7. When in the capture window, the camera is recognized. I can rewind and fast forward but when i push play it immediately crashes and gives the "serious error" notice.  The camera settings are set to HDV in the VCR setting and PremierePro is set to HDV capture format as well.

http://helpx.adobe.com/premiere-pro/kb/cant-capture-dv-hdv-video.html
Also, Go to http://forums.adobe.com/community/premiere and, in the area just under Ask a Question, type in
maverick
or
mavericks
or
10.9
You may now read previous discussions on this subject... be sure to click the See More Results at the bottom of the initial, short list if the initial list does not answer your question

Similar Messages

  • Premiere Pro CS6 Trial Mac crashes on launch

    I installed Master Collection CS6 on my Mac Pro tower 3,1 quad core, 16 GBs RAM.  I set up a new video project in Premiere and all was going fine, loaded all assets, etc ... Next I was attempting to set up audio hardware for recording a narriation on a track.  I was using a USB VoIP device.  I could not arm a track for recording, so I figured audio hardware needed set up.  My VoIP was already selected in Preferences>Audio Hardware once inspected, but I still could not arm a track.  So, I tried Utilities>Midi Set Up>Aggregate Audio Devices to add my headset to Premiere Pro.  Headset was in list but I could not add anything to premiere.  Everything I checked automatically unchecked once selected. 
    Back to square one.  So I unhooked my headset, went to Preferences>Audio Hardware and attempted to select a Built-in I/O device. Then, Premiere just crashed. 
    Everytime I try to open premiere it crashes.  I rebooted, tried a different project, etc .... nothing! 
    So ... h e l p !

    You are right , to use the trial you do not need the serial number however it is a prompt screen that comes up at the time of launch so that you can serialize the software and turn it to full version also it let you know the number of days left for the trial.
    In your case it seems to be different , BTW what is your OS  ? Premiere Pro CS6 will only work in 64 bit OS actually, it will get install on only 64 bit OS so that might be the reason you have only Encore present not Premiere Pro.

  • Premiere Pro CS6 Continues To Crash When Capturing

    Lately, every time I try to capture with my Sony HDR-FX1000 camera Premiere crashes with the "Sorry, a serious error has occurred" error. I have rebooted my system several times but has not helped. Please advise.

    http://helpx.adobe.com/premiere-pro/kb/cant-capture-dv-hdv-video.html
    -and Windows http://forums.adobe.com/message/4708997
    I have NOT used it, but many say to try this for HDV capture
    -archived at http://www.videohelp.com/tools/HDVSplit
    -Click the 1st link under "Download sites:" for the latest version
    I have NOT used either, but many say to try these for SD capture http://windv.mourek.cz/ or http://www.exsate.com/products/dvcapture/

  • Premiere Pro CC 2014.2 crashes when "locating media"

    The problem;
    Premiere Pro CC 2014.2 crashes when "locating media".  I am working on a project that has not given me any problems for the last 200 hours.   About a week ago I notice that the .proj file size was 276mb and found this odd because my largest project to date was never larger than 80mbs.  I thought that the premiere was running slow because of the project size. As luck would have, when my client made their their final changes 2 days ago, I opened the project and premiere would hang on the locating media window and then would crash. I called Adobe and spent an hour on the phone with them to no avail. 
    Project workflow
    - 700gb of 5d footage
    - 20 sequences under 5 minutes
    - Dynamically linked files with AE
    - Warp Stabilized about a dozen clips of under 5 sec
    - On every sequence color correction adjustment layer with  RGB Curves, Three way color corrector and sharpen filter
    - I kept old versions of the sequences (I was in version 5 before the crash)
    What I have tried;
    - Unsuccessfully tried to open auto-save files for this project.
    - Successfully opened other older non relevant project
    - Removed Mercury playback engine in the project settings
    - Cleaned out media cache database through pp in media Preferences
    - Manually deleted cache files in /Common/Media Cache Files and /Common/Media Cache
    - Tried importing sequences into new .proj file; it would crash as a result.
    What "worked".
    I was able to open it on another computer. save it under another file name. bring it back to my original computer and open it without problem. I lost about 3 days working through this problem, I missed my deadline. and angered the client.  I was able to use a friends IMAC to "fix" the problem, however I can't always count on him being there if it happens again.
    Questions.
    - What the hell happened? Why could I open it on one computer and not on the other?
    - Is there a way to fix a corrupted .proj files on a PC?
    - What should the average file size be, before it becomes unstable? (I'm pretty that my file size was bloated by all the previous versions of the sequences)
    Windows 8.1  64bit
    Premiere 2014.2
    Intel Quadcore i7-4770    3.40GHz
    16gb Ram

    Hi,
    I would suggest the following steps:
    http://blogs.adobe.com/kevinmonahan/2014/09/10/premiere-pro-cc-freezing-on-startup-or-cras hing-while-working-mac-os-x-10-9-and-later/
    Run a disk permission repair on your boot drive, and
    Reset Home Folder permissions and ACLs Error | Apple Support Communities
    Thanks,
    Rameez

  • Playback Lag in Premiere Pro CS6 for Mac

    I'm editing a project in Premiere Pro CS6 for Mac, and the playback is really laggy. Its fine if you're viewing one long clip, but it gets really laggy when it switches between clips. The sound will play, but the playback screen will be frozen on the last frame from the previous clip. I use the latest thin model of the iMac. Can anybody help me?

    >Premiere Pro CS6 with the 6.0.0 update
    Is there a specific reason you have not applied the bug fix updates?
    All Adobe updates start here and select product, read to see if you need to install
    updates in number order, or if the updates are cumulative for the individual product
    http://www.adobe.com/downloads/updates/
    Also, only having one hard drive means your computer is having to "struggle" with file operations
    An EXAMPLE concerning trying to use only ONE Hard Drive for Video Editing
    You are a music conductor, with a baton that you use to point to various parts of the
    orchestra... this is like Windows pointing to various parts of the hard drive to do
    Windows housekeeping or to load program segments for various functions
    Now, at the same time and with the same hand... while still using the baton to conduct
    the orchestra... pick up a bow and play a fiddle... this would be doing something with
    your video file at the same time as all the other work
    You as a person cannot do both at the same time with the same hand
    A computer is a LITTLE better, in that it can switch from one kind of task to another
    very quickly... but not quickly enough for EASY video editing
    You need AT LEAST two hard drives (separate drives, never a partition
    http://forums.adobe.com/thread/650708 for more on partitions) with Windows (or Mac OS)
    and software on your boot drive, and video files on a 2nd drive so the boot drive is
    not slowed down by trying to do everything
    External eSata or USB3 are both fast enough for video editing... eSata is better -
    http://forums.adobe.com/thread/1117813
    Do not try to use USB2 for video editing, it is too slow
    Dock with fan http://www.amazon.com/StarTech-SuperSpeed-Docking-Station-
    Cooling/dp/B0055PL2YI

  • How can I down a Adobe Premiere Pro CS6 for mac on a computer with windows7 system?

    How can I down a Adobe Premiere Pro CS6 for mac on a computer with windows7 system?
    Explanations with pics will be better.
    Thanks.

    Not sure what you are asking. A download is a download. what you do with the file afterwards is entirely up to you. If you mean to install Mac software on Win, then no, this can't be done. Furthermore you also would have to have a proper Win serial.
    Order an Adobe product platform swap or language swap
    Mylenium

  • Can I install premiere pro cs6 from mac os x 6?

    Can i install premiere pro cs6 from mac os x 6?

    System requirements for cs6
    http://helpx.adobe.com/premiere-pro/system-requirements.html#Adobe Premiere Pro CS6 system requirements

  • Premiere Pro 5.5.2 crashes when generating thumbnails; faults ImageRenderer.dll

    Hello all!  I'm a new Premiere user.  I've been working on a review show, and it's been going great for the last month.  A few days ago, however, Premiere Pro started acting wonky.  Part of my show involves putting in small clips from other sources, typically 3-4 seconds.  With this most recent show, Premiere Pro started crashing left and right without warning.  It took me a few days to narrow down the source.
    ImageRenderer.dll seems to be crashing when attempting to generate thumbnail images of the sourced clips.  Everything else seems to work fine.  It seemed to start when I used the Clip Speed / Duration function to slow down a 30fps clip to about 25% speed.  I realized later that the clips were at 30fps in a 24fps timeline (the rest of my material is 24fps).  Once I changed the clip's speed, Premiere started crashing, perhaps due to how the clip interacted with the timeline.  I removed the offending clip, but it seemed that the damage was done.  I discovered that if I deleted the source file from the project inventory pane Premiere wouldn't crash. 
    I just recently discovered that if I collapse the video track of the source clip, Premiere won't generate thumbnails for those clips and thus remains stable.  I stress-tested my rig all day yesterday using MemTest86 and Prime95, with no errors.  I also uninstalled Premiere Pro, rebooted, and reinstalled from scratch.  I still get the ImageRenderer.dll crash when Premiere attempts to generate thumbnails for the clips.  So far I do have a workaround (collapse the video track) but I would like to figure out a better solution for it.  I even created a new project and re-sourced the clips into a different frame rate. 
    Any help would be appreciated!
    ~Josh
    Log Name: 
    Application
    Source:   
    Application Error
    Date:     
    1/31/2014 9:39:50 AM
    Event ID: 
    1000
    Task Category: (100)
    Level:    
    Error
    Keywords: 
    Classic
    User:     
    N/A
    Computer: 
    Relic
    Description:
    Faulting application name: Adobe Premiere Pro.exe, version: 5.5.2.0, time stamp: 0x4e960e56
    Faulting module name: ImageRenderer.dll, version: 5.5.2.0, time stamp: 0x4e95f50d
    Exception code: 0xc0000005
    Fault offset: 0x00000000001756df
    Faulting process id: 0x850
    Faulting application start time: 0x01cf1e9244d9c6a7
    Faulting application path: C:\Program Files\Adobe\Adobe Premiere Pro CS5.5\Adobe Premiere Pro.exe
    Faulting module path: C:\Program Files\Adobe\Adobe Premiere Pro CS5.5\ImageRenderer.dll
    Report Id: 89880013-8a85-11e3-bef2-60a44c639d5c
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2014-01-31T14:39:50.000000000Z" />
    <EventRecordID>4955</EventRecordID>
    <Channel>Application</Channel>
    <Computer>Relic</Computer>
    <Security />
      </System>
      <EventData>
    <Data>Adobe Premiere Pro.exe</Data>
    <Data>5.5.2.0</Data>
    <Data>4e960e56</Data>
    <Data>ImageRenderer.dll</Data>
    <Data>5.5.2.0</Data>
    <Data>4e95f50d</Data>
    <Data>c0000005</Data>
    <Data>00000000001756df</Data>
    <Data>850</Data>
    <Data>01cf1e9244d9c6a7</Data>
    <Data>C:\Program Files\Adobe\Adobe Premiere Pro CS5.5\Adobe Premiere Pro.exe</Data>
    <Data>C:\Program Files\Adobe\Adobe Premiere Pro CS5.5\ImageRenderer.dll</Data>
    <Data>89880013-8a85-11e3-bef2-60a44c639d5c</Data>
      </EventData>
    </Event>

    Same problem - on MBPro 13-inch, Early 2011 running OS X Lion 10.7.4 (11E53)
    Uninstalling 3ivx worked like a charm! thanks.

  • Can Premiere Pro CS6 be shut down when Encore CS6 has the project to save memory?

    Pretty much the title says it all.  I am curious if it helps the computer to shut down, close, exit Premiere Pro CS6 when you have dynamically linked Encore CS6 with it?  I am trying to give as much RAM as possible to Encore during my heavy renderings and if PP did not need to be on then there is a better chance the computer will not crash (or so I believe).
    I have 16gb RAM and my projects are about 80gb in HD being transcoded to 8.4gb SD for DL DVD burns.
    Thanks!

    Maybe, yes, and no.
    Maybe it will help, but probably not.
    Yes, you can close Premiere.
    But, dynamic link keeps an instance of pproheadless (whatever it's called) running; perhaps one for each sequence. So no, you don't save what you might think.
    Take a look at Encore Edit -> Preferences -> Memory to see how much you reserved for other processes, and therefore how much Adobe has for EN and PR (assuming other adobe apps are closed).

  • Adobe Premiere Pro CS6 has stopped working when importing music (Windows 8)

    I have a problem with Adobe premiere Pro CS6  on windows 8. When I use Premiere Pro CS6 for the first time, it's doesn't have any problem, but now I can't import music to Premiere Pro CS6 and it's say ''Adobe Premiere Pro CS6 has stopped working'', I don't know what should I do. How to fix it ?

    >started roughly around the same time on both computers
    Most likely cause is a Windows update that changed "something" about the video system
    Check the vendor site (NOT Windows update) for a newer video driver
    •ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool
    •nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us

  • Installing plugins in premiere pro cs6 on mac??

    Having trouble placing my plugins in Pp cs6 it worked in cs5 but for some reason in cs6, there no where to be found? Where do I place them? any help is appreciated!!
    Note: I'm on a MAC

    Hi
    If the plugin which you have installed for the older version then you might have to install them again, depending upon the different plugins.
    Or for the plugin which were copied they can be located MAC HDD --> Applications -->(Cmd + Click) Premiere Pro CS5 --> show package contents --> plugins.
    Copy the  plugins flder to the same location with premiere pro cs6.0 by doing cmd+ click on the icon.
    Hope it helps 
    thanks

  • USB Mic not working in Premiere Pro CS6 for Mac

    So I've been editing in Premiere Pro CS6 on a mac for 6 months now.  I have to do a temp VO for a project and I thought I'd try the Narration feature in the mixer.  For some reason my USB mic doesn't show up in the Audio Hardware so I can't pick it.  The same mic shows up in the Mac Audio Settings and even shows up in Audition.  I've been having to use Audition but was curious to see if anyone out there has gotten a USB mic to work in Premiere Pro on a Mac.  Would be a really cool feature if it worked.
    Greg Jones
    D7,Inc.

    Some USB mics work fine, but many do not. It can depend on the exact mic, or might require a different ASIO driver (maybe something like ASIO4All?), or different ASIO setting, to work.
    Good luck,
    Hunt

  • Premiere Pro Cs6 on MAC  ALWAYS crashes when I render.

    I have an 27' Imac with a 3,4Ghz i7 processor. Plus 8Gb of Ram.
    AMD Radeon HD 6970M 2048 MB
    And runnning
    OS X Lion 10.7.5
    I can`t understand why my computer at work with an i5 processor , 4Gb o Ram and with OSX Snow Leopard never crashes with Cs6 and runs it better.
    Any solutions?
    It has never work well on my computer since the day I installed it.
    Please Help!

    http://helpx.adobe.com/premiere-pro/kb/cant-capture-dv-hdv-video.html
    Also, Go to http://forums.adobe.com/community/premiere and, in the area just under Ask a Question, type in
    maverick
    or
    mavericks
    or
    10.9
    You may now read previous discussions on this subject... be sure to click the See More Results at the bottom of the initial, short list if the initial list does not answer your question

  • Premiere Pro cs6.02 mac 10.7.5 crashing every 2 min.

    Hi group had a horrible summer where Premiere pro 6.0-6.01 crashed all the time meaning every 1-2 min. on both of my machines which are a 2012 macbook pro and imac, both have max ram and SSD drives. As most of you experienced after 10.7.5 and 6.02 came out things have gone pretty smoothly but yesterday, the crashing came back. I tried two reinstalls of Premiere Pro 6.0 and 6.02 upgrade along with my Boris and Magic Bullet suites but I am now experiencing crashes about every 1-3 min. trying to  to reduce audio noise and minor scrubbing. My project is only 5 min. long I have magic bullet looks on the video and simple noise reduction on the audio tracks, not understanding what is happening.
    To back up, I had to do the reinstalls because PP refused to startup crashed on every restart including after restarting the computer and running disk utility from another computer. This is maddening and so disappointing, the whole CS6 upgrade nightmare has really made me lose a little faith in Adobe. In my mind if Adobe didn't spend so much time trying to rent their software via cloud and made cs6 work they would have converted so many former FCP users like myself.
    Anyway, wondering if anyone has any ideas on what to do, I've tried dumping the prefs. cleaning cache, logs etc. I have over 300gb of space on a 2nd SSD drive via esata via thunderbolt as my scratch disk. In the past I did entire reinstalls from scratch on the OS but I'm sick of wasting 3-5 hours doing that. I'm seriously thinking about going to AVID if this crashing can't be resolved.......
    So please dear reader help a poor soul like myself fix this issue....

    Hi I have not upgraded to 10.8 because I have a matrox mini max and they didn't have an upgrade that would work so I didn't do it.
    I do have the full magic bullet suite and Boris installed, my problem is I had been editing this project for a month without any issues, then last Thurs. night boom crash then every 10 min. then by the next day it was every min. I hadn't upgraded anything in over a month, and the whole system was stable for the last 2 months after 10.7.5 and 6.02 not perfect but not every min.
    I guess I can remove the plugins but I am using some of both on this and yes I did use the audio denoiser maybe that's it? The boom operator had very little exp. and the audio system was from the dp who is in my class but recorded everything really low... top notch gear but low and I have about 9 layers of audio to get the levels up, which is why I had to use the audio denoiser.
    So I am not sure if i should upgrade to 10.8 or remove the audio denoiser...or loose all my magic bullet and boris effects...I can't win.... You guys are cool to answer though...
    BTW what is ML? oooh duh Mountain lion...

  • Premiere Pro CC 2014 is crashing when i plug three screens on two graphic cards.

    Hi Guys,
    my mac pro (2010) is running with two graphic cards (2x ATI Radeon HD 5770 1024 MB graphics).
    Premiere Pro crashes always when i plug in two displays on one graphic card and one display to the other one.
    when i unplug the third display on the second graphic card, premiere pro is working well.
    It would be very great to get some Answers.
    Thanks
    Damian

    Anyone? The Adobe-Chat-Support couldn't help.

Maybe you are looking for

  • LIKE Operator to ignore the time part of DATE type?

    Hi, is it allowed to use the LIKE operator on DATE Type to ignore the time-part in the DATE? Nothing found in the manual, but seems to me that it works. 1. SELECT * FROM test_date WHERE tst_date LIKE to_date('01.01.2003 13:33:33','DD.MM.YYYY HH24:MI:

  • Problems with signed jar, HTTPS and forms 10.1.2.3

    I have been facing a hard problem for some days concerning jar signed and HTTPS. The server can be accessed both internally, on our intranet, by a local ip address, and externally, on the internet. The first access doesn't require https,as hosts are

  • ALE/IDoc: About changed and new funcitons in Release 6.40

    Hi, I'm not good at ALE/IDoc, but I have one question about the Release Notes for Basis component(Release 6.40). (cf: http://help.sap.com/erp2005_ehp_03/helpdata/EN/ec/f23442d692ad04e10000000a1550b0/frameset.htm) In the above document, in the categor

  • 10.1.3.3 on MySQL - Wrong SQL to fill history date field

    Hello, I'm using ADF 10.1.3.3 with MySQL database. In most of my EOs, I'm putting history fields of type date. When creating new row, ADF BC issued "select sysdate from dual" that failed on MySQL, which Im assuming that it is an effort to fill those

  • Getting error for opening shopping cart after deleting user fron org struct

    Hi Experts I am getting dump user attribute not maintained after deleting user assignment from org structure. what can i do to retain old status. or atleas wants to avoid getting this dump ..while displaying this SC. pl provide any solution Regards N